Cogeco Outage Report in Frankford, Ontario

@TBLightning I hate when you think a game had a late start and it turns out your stupid cable box needed to be fast forwarded it .... i hate cogeco boxes!!!!!!!!!!!

@jonnytsports @cogeco The “fix” on Monday was to change the DNS to a fixed 8.8.8.8, but that doesn’t seem to be helping here...

@cogeco Is there an outage in Trenton?? 2 days in a row I can’t work from home nor can my child do school work - no internet

@cogeco poor customer care ,misinformation.good until you have contract with them.

@cogeco hi can you please update the guide on TiVo for WWE Network and tsn2 there are things I would like to record but I can't do that if it just says WWE Network programming and to be announced

@cogeco my dads out at the moment but will have him call again guy on the phone said would send an update in 20mins which was b4 1030 and the channels have been out since yesterday i know cuz had stuff set to record which didnt cuz went into my activity and it said not recorded no signal

@cogeco please update WWE NETWORK channel 427/858 on the guide all its saying is WWE Network Programming there are things i like to record thew out the week but kinda hard to do so when thats all it says cuz its kinda hard to know whats on if thats all it says

hey @cogeco @cogecohelps please update the WWENetwork schedule on the guide there are things i'd like to record but kinda hard to do that when all it says is WWE Network Programming

Sad in Batawa ON we only receive less than 2GB for 15 years. September, Bell left us without internet for 3 weeks until we switched to @cogeco Apparently it was a simple fix the first out of 5 Bell repairman should have been able to fix. Receive faster & better service @cogeco

@WWENetwork please update the guide on cogeco tivo there is stuff i would like to record but can't do that when all its still saying is WWE Network Programing please send Cogeco the updates so they can update the guides

@leafsweetie I feel your pain, I’ve been waiting over a month for Bell to come install tv service at our new house. Was told there was service avail at new address so set up install for first day and cancelled Cogeco. A call the day before to tell me there’s an engineering delay 🙄

@cogeco @cogecohelps hire me 2 conduct corporate service training. As per usual, agents give shallow excuses 4 erroneous billing w/ the insinuation of blame (me) AND cut me off every time I try 2 speak. Was stuck with "Melissa" today. -tve attitude as soon as she answered phone.

@cogecohelps living in lower Stoney Creek. Never had an issue with speed or connectivity. A few weeks ago Bell ran all new fiberoptic lines and since then cogeco has been SLOW. Could be just by chance but super frustrating either way

No internet @cogeco - issue persists after a reboot. L3B 4W4

@cogecohelps does cogeco allow the use of third party modems? What do I do if mine is broken?

@SWIFT_Broadband @DufferinCounty @cogeco How do I get SWIFT Broadband at my home? I've been following this initiative for literally YEARS now and there is still no service (or ETA) for my area.

@cogeco is the “worst” internet provider, was force to switch to this company because of my location, 9/10 days it doesn’t work, do not recommend it to anyone. we have there highest performance internet speed pkg. we have to constantly call them to fix it. worst provider exp.

I’m confused. I’m paying @Cogeco $81 per month including tax for 120Mbps download. And @Bell just sent me an offer of 15Mbps download on Fibe for $85. Is #Bell nuts thinking this is a good plan? Am I missing something? That seems like a lot for a very slow connection. #Internet

@OakvilleChamber @cogeco @GlenAbbeyGC Your door to door salesperson was unprofessional and would not leave my door when I said I was not interested in your service. Thanks, but after seeing that, I'll stick with Bell. Way too pushy

@cogecohelps @cogeco My mother spoke with 3 reps and none of them were able to fix the issue and claimed there was no issue. I called in and I ensured it was fixed. Finally, a rep that knew how to do their job. Issue now resolved.

@cogecohelps since my phone ,internet and TV are all cogeco, does your customer service think its a game when I call and they reset the modem ending the conversation WITHOUT fixing the issue. worst customer service ever!

@cogecohelps Cogeco support is like pulling fking teeth. They are one of two things: 1/ Incompetent Or 2/ Taking advantage of my elderly mother. They didn’t give her the package she signed up for (their promo), charged her more than the promo and gave her less services.