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Cogeco outages and service status in Kingston, Ontario

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Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Kingston, including 0 direct reports.
  • The most common problems reported in this area mention TV.
  • The most recent signal from this area was received May 25, 7:41 PM EDT.
  • 100% TV (100%)

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kingston, Ontario

The most recent Cogeco outage reports came from the following cities: Kingston.

CityProblem TypeReport Time
Kingston TV 3 days ago
Kingston TV 8 days ago
Kingston TV 1 month ago
Kingston Internet 2 months ago
Kingston TV 4 months ago
Kingston TV 4 months ago

Nearby cities with recent reports

Kingston

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • terra_tara
    tlw (@terra_tara) reported from Kingston, Ontario

    And now being told "so you don't want my help" when I ask to speak to a manager. Poor customer service is INFURIATING. Even moreso for someone who works in Customer Service. #Cogeco

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @CBCNews whats wrong with the CBC TV reception. It has been breaking up since last night. So bad this morning we cant watch our news. Just curious if it is caused by our local Cogeco provider or is everyone seeing the same issue. ?? Thank you. From Mrs D. Kingston Ontario

  • AidanMcheese
    Aidan burgerking (@AidanMcheese) reported from Kingston, Ontario

    Bell wifi actually has the worst customer service @Bell I thought Cogeco was bad lmao

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    Cogeco went down.. any relation to tornado warning? #cogeco #ygk

  • shaylariane
    Shayla Bradley (@shaylariane) reported from Kingston, Ontario

    Hey @cogeco, we’ve had an outage in K7L 4V1 since this morning and it just keeps extending by an hour every hour. The latest ETA looks like 9:30ish — can we actually expect connectivity again today?

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @JCCWhyte @CKWS_TV Now that was slow.. took 1'15" to send.. cogeco must be throttling broadband to prevent another crash

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @MIHomeYGK Cogeco crashed.. never got the warning #cogeco

  • Lilycat55555
    Nathalie Godbout (@Lilycat55555) reported from Kingston, Ontario

    @cogeco Internet not working at my place and I cannot access at your web page to find more informations and your phone number

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @MIHomeYGK seems Cogeco is down in Westbrook.. no phone or internet #ygk #kingston #cogeco

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @eliteuser26 Cogeco across Ontario was down for 3+hours

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @cogecohelps @cogeco Well BAD NEWS CBC is BREAKING UP badly again this morning while it was fine all day yesterday. I am in Kingston. Today is Thursday 15 at 7:43 a.m.

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @MIHomeYGK is cogeco still having issues?

  • gobble1181
    Diana Davis Duerkop (@gobble1181) reported from Kingston, Ontario

    @kingstonmeeting No I didn’t try. My computer is downstairs. And it never came on Cogeco 13. The OHL skates on!! Thanks for asking!

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @eliteuser26 @DrHawken @LakebreezePWS Whatever.. never got it.. do not excuse Cogeco for their incompetence during a tornado warning..

  • snoshi
    Shayne Bampton (@snoshi) reported from Kingston, Ontario

    why does amazon want me to pay 1.99 per episode for yellowstone or buy a season pass for the show in a service i already pay to watch. it’s like cogeco stopping me to tip them $3 to watch tim and friends when i already pay for cable. ridiculous. back to torrents

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    Major Internet Outage with Cogeco seems to be wide spread in Ontario.

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @DrHawken @eliteuser26 @LakebreezePWS I am counting how many times Cogeco has crashed it's up to 11x times absolutely horrible shitshow on their part.. #cogeco

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • rraj2k12
    Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported

    @cogeco @cogecohelps All services, Internet, Epico and phone are down around Burloak south area. Is there an outage ? There is nothing on your website.

  • oiler3535
    Kris (@oiler3535) reported

    @cogeco @cogecohelps epico boxes still suck. Can't even stream their own 4K channels without regular choppiness. And it's not the signal. I can stream 4K on the tv apps no problem.

  • LoneSlug
    Agent Kujan (@LoneSlug) reported

    @cogeco I have a problem. I spent the last 50 minutes dancing through your menu system trying to fix my internet. I can't get hold of a actual person to resolve the issue after using the self help portion. I want to talk to an actual human!

  • PeterHRatcliffe
    Peter Ratcliffe, forever Canadian 🇨🇦 (@PeterHRatcliffe) reported

    @cogecohelps wasting time trying to get to a customer service agent seems to be a normal part of the Cogeco Experience. We have periods of impossible to watch EPICO TV daily because of lack of bandwidth and signal drops. Will soon be going back to Bell Fibe unless we can ../2

  • robinson_p_g
    Paul Robinson (@robinson_p_g) reported

    @cogecohelps @cogeco I tried calling for hours on the weekend to inquire about my rate on my account. Your IVR is purposefully obfuscating the ability to reach an agent. How am I supposed to get help?

  • VickiSMcKinney
    Vicki (@VickiSMcKinney) reported

    @cogeco, where did my channels go? I only get 700. We can watch stuff we have recorded so it not the box. Can you help.

  • Goddamngreek1
    Goddamngreek (@Goddamngreek1) reported

    @cogeco Your customer service sucks. Wtf is going on..!?!? Your employees don't know how to resolve an issue with the customer. It's easy to sign up with your company but hard as hell to terminate a contract.

  • theresemacdona6
    Therese (@theresemacdona6) reported

    @cogeco Anyone out there have trouble with Cogeco? We left Bell and went with them in Dec. Having nothing but problems. Live in southwestern Ontario. Any suggestions?

  • quietlybless
    Norm (@quietlybless) reported

    I thought @cogeco was the absolute worst service. I got suckered into it when I moved (not much competition) and got cogeco/epico. Epic fail. My advice people. expensive service. bad service. Patronizing customer service. stay away. @CTVWindsor

  • cberlo
    Clay Berlo (@cberlo) reported

    @cogecohelps this is what my Cogeco EPICO looks like right now. I've been on hold for almost an hour now... #CogecoHelps #EPICO #fail