Cogeco

Cogeco Outage Report in Kingston, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Kingston, Ontario 08/16/2025 07:25

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (66%)

    Internet (66%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • kingstonbrett Brett Christopher (@kingstonbrett) reported from Kingston, Ontario

    @cogecohelps I’m currently hotspotting three online classrooms at my house because our @cogeco internet services are down again. What’s up? (Other than my cellphone bill)

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @CBCNews whats wrong with the CBC TV reception. It has been breaking up since last night. So bad this morning we cant watch our news. Just curious if it is caused by our local Cogeco provider or is everyone seeing the same issue. ?? Thank you. From Mrs D. Kingston Ontario

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @CBCNews hey CBC who can we report your TV reception has been awful for 2 days now. It breaks up the picture & causing voices to be broken up. I am in Kingston. It cant be Cogeco because every other channel is just fine. We are now day 3 with this. Miss our news.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @MIHomeYGK cogeco down in west end? I'm on LTE in Westbrook #Kingston #ygk #cogeco

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @MIHomeYGK is cogeco still having issues?

  • gobble1181 Diana Davis Duerkop (@gobble1181) reported from Kingston, Ontario

    @kingstonmeeting No I didn’t try. My computer is downstairs. And it never came on Cogeco 13. The OHL skates on!! Thanks for asking!

  • Lilycat55555 Nathalie Godbout (@Lilycat55555) reported from Kingston, Ontario

    @cogeco Internet not working at my place and I cannot access at your web page to find more informations and your phone number

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    For some time now CBC news on channel 765 with Cogeco is annoying. Is it Cogeco or CBC. Constantly breaking up. The remote address by Ford right now is terrible. Can hardly understand 3 words in a row. Even from the main feed today during news it was breaking up.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @eliteuser26 Cogeco across Ontario was down for 3+hours

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    Watching CBC news for the last several days via Cogeco it is terrible. Breaks up constantly like.we would have during a bad storm. Tonight it is impossible. What is this about?

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    Major Internet Outage with Cogeco seems to be wide spread in Ontario.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @eliteuser26 Still having issues apparently its bigger than Ontario whatever network or server network cogeco is using..

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @stormwx1 The internet was spotty this morning in Kingston both bell and cogeco were down this morning..

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @JCCWhyte @CKWS_TV Now that was slow.. took 1'15" to send.. cogeco must be throttling broadband to prevent another crash

  • eliteuser26 Claude Dicaire (@eliteuser26) reported from Kingston, Ontario

    @ihoplad @cogeco This is the second time this week that I don't have internet access from Cogeco. Not impressed with the service.

  • terra_tara tlw (@terra_tara) reported from Kingston, Ontario

    And now being told "so you don't want my help" when I ask to speak to a manager. Poor customer service is INFURIATING. Even moreso for someone who works in Customer Service. #Cogeco

  • eliteuser26 Claude Dicaire (@eliteuser26) reported from Kingston, Ontario

    @SteveCoville I am with Cogeco. Same issue today.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • startca Start.ca (@startca) reported

    @haney77 Hi Paul, An outage has been reported by Cogeco in your area. Estimated time of repair they are saying is 6:19pm

  • _jmb22 John Bianchi (@_jmb22) reported

    @cogeco ON HOLD 2HR 41MIN - CALLED BEFORE 9PM, PUT ME ON HOLD AND THEY WENT HOME???? IM STILL ON HOLD AN NO TV SERVICE???? TERRIBLE CUSTOMER SERVICE

  • _jmb22 John Bianchi (@_jmb22) reported

    @cogeco ON HOLD FOR 20 MINUTES ? POOR COMMUNICATION BETWEEN DEPARTMENTS,,,TURN MY FAWKING SERVICE ON DAMMIT,

  • _jmb22 John Bianchi (@_jmb22) reported

    @cogeco CALL COGECO AT 830 PM ET ON HOLD FOREVER, THE AGENT COMES ON AND SAYS THE OTHER DEPT DIDNT EXECUTE THE WORK ORDER PROPERLY SO I NEED TO SPEAK TO THEM TO GET MY SERVICE UP, SO HE TRANSFERS ME, ITS 921 IM STILL ON HOLD, DID THEY GO HOME AT 9PM ?40MINUTES ON HOLD.. NO TV

  • DennisCEarl Dennis Earl (@DennisCEarl) reported

    Can we pay this bill at our bank until we are set up at the new credit union? We tried the phone number but they asked for a four digit code that we were never given. Thanks. The Cogeco account is under my dad's name (Ron Earl). (2)

  • CherryBomb_73 CherryBomb73🍒💣 (@CherryBomb_73) reported

    @ironrabbit64 I have Netflix, Disney+, Prime, Cogeco (cable), Hulu.... plus a pirate streaming service!!!!! We watch a lot of TV & Movies!!!😳😳😳

  • bendraper Ben Draper (@bendraper) reported

    @cogecohelps had a power outage that ended 25 min ago. Got a text from Cogeco saying power outage ended and to unplug modem for 3 seconds and plug back in. Did that 10 minutes ago and still no internet. What are my options for next steps?

  • arththy art (@arththy) reported

    @cogeco ,.. girl i'm begging you please service out in mississauga. bell is a nightmare and i can't take it

  • Caps99 Caps (@Caps99) reported

    @cogecohelps Does cogeco support 2 factor authentication for email logins.

  • SteveA43400606 Steve A (@SteveA43400606) reported

    @cogeco I’m located in Huntsville Ont. Shows on our Global TV channel seem to be delayed approximately 10-15 minutes. Is there a fix for this.