1. Home
  2. Companies
  3. Cogeco
  4. Kingston
Cogeco

Cogeco outages and service status in Kingston, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Kingston, including 0 direct reports.
  • The most common problems reported in this area mention TV.
  • 100% TV (100%)

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kingston, Ontario

The most recent Cogeco outage reports came from the following cities: Kingston.

CityProblem TypeReport Time
Kingston TV 9 days ago
Kingston Internet 1 month ago
Kingston TV 3 months ago
Kingston TV 3 months ago
Kingston TV 3 months ago
Kingston TV 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @cogeco KINGSTON - can anyone help.. we have channel 713 CBS and it is airing Global Toronto? For 3 days as well now CBC News 765 has pixilated picture and garbled voices.

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @CBCNews whats wrong with the CBC TV reception. It has been breaking up since last night. So bad this morning we cant watch our news. Just curious if it is caused by our local Cogeco provider or is everyone seeing the same issue. ?? Thank you. From Mrs D. Kingston Ontario

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @eliteuser26 Still having issues apparently its bigger than Ontario whatever network or server network cogeco is using..

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @cogecohelps Thank you this was weirdess outage ever. This morning all back. Something went on locally in Kingston. Being in our 80s as seniors w/no house phone it was disturbing. Thankfully I got LTE on my cell phone. For hours husband kept calling Cogeco wait time 10 min gave up aft 1 hr.

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @MIHomeYGK seems Cogeco is down in Westbrook.. no phone or internet #ygk #kingston #cogeco

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @CBCNews hey CBC who can we report your TV reception has been awful for 2 days now. It breaks up the picture & causing voices to be broken up. I am in Kingston. It cant be Cogeco because every other channel is just fine. We are now day 3 with this. Miss our news.

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @stormwx1 The internet was spotty this morning in Kingston both bell and cogeco were down this morning..

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @BradKes6 @NASCARonTSN It's been happening for a year.. Cogeco says it is a bandwidth problem by TSN..

  • snoshi
    Shayne Bampton (@snoshi) reported from Kingston, Ontario

    why does amazon want me to pay 1.99 per episode for yellowstone or buy a season pass for the show in a service i already pay to watch. it’s like cogeco stopping me to tip them $3 to watch tim and friends when i already pay for cable. ridiculous. back to torrents

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    My F1 race on Cogeco shows a blank screen. Whats wrong now. Seems every week there are issues with our TV programming. Damn.

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco ok what's happening in Kingston? #ygk not getting very many channels getting lots of S0900 or S0600 lots of sports programming not available pls fix.. and yes I did a hard reboot to be announced is still on even 2 hours later ie no menu

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    For some time now CBC news on channel 765 with Cogeco is annoying. Is it Cogeco or CBC. Constantly breaking up. The remote address by Ford right now is terrible. Can hardly understand 3 words in a row. Even from the main feed today during news it was breaking up.

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @cogecohelps @cogeco Well BAD NEWS CBC is BREAKING UP badly again this morning while it was fine all day yesterday. I am in Kingston. Today is Thursday 15 at 7:43 a.m.

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    Looks like cogeco is down too this Rogers outage is really getting tiresome #rogers #rogersoutage #rogerssucks

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @cogecohelps @cogeco Thank you we may but it is I am sure CBC or Cogeo issue. We have watched since 12:30 till just now at 2:43. A commercial came on and was breaking up and now the news feed is back to being garbled and breaking up. It depends on which camera and or feed.

  • shaylariane
    Shayla Bradley (@shaylariane) reported from Kingston, Ontario

    Hey @cogeco, we’ve had an outage in K7L 4V1 since this morning and it just keeps extending by an hour every hour. The latest ETA looks like 9:30ish — can we actually expect connectivity again today?

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    Cogeco went down.. any relation to tornado warning? #cogeco #ygk

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @MIHomeYGK cogeco down in west end? I'm on LTE in Westbrook #Kingston #ygk #cogeco

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @eliteuser26 @DrHawken @LakebreezePWS Whatever.. never got it.. do not excuse Cogeco for their incompetence during a tornado warning..

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • sylvestor1967
    chad (@sylvestor1967) reported

    @ryangerritsen It took me 4 hours on the phone and 3 weeks later I finally got Cogeco to stop my service. There are rules on the books now but they have you got around and around leading nowhere. This is why we need competition up here for the 3 big suppliers to shake in their boots.

  • henhousebetting
    Hen House Hockey (@henhousebetting) reported

    Big thanks to @cogeco for having my wifi down all day and tell it’s costumers it’s gonna be up by a certain time then delay it every hour and so on, I’m going back the @Bell I guess you get what you pay for!

  • steve_pipes
    Steve Pipes (@steve_pipes) reported

    Signed up for 2Gbps service from @cogeco this morning! Was done very conveniently online through their chat service and had the modem in 2 hours! Got home and set it up and only have 1Gbps! Now I have been on the phone with 3 agents who can’t help! @cogecohelps #help

  • christiancont
    HumbertOst (@christiancont) reported

    @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

  • Scootietang
    OneShot Scott🇨🇦 (@Scootietang) reported

    These @cogeco people don't give up. Even if your walking away from them at the mall they will still yell their pitch at you. If they come to your door and you tell them your not interested they will still go through their pitch. I can tell you I will never go cogeco.

  • shawnwahs
    Shawn (@shawnwahs) reported

    @cogeco fix your ******* internet! It constantly goes down and I’m tired of this **** service or lack of service period!

  • RobertAucoin13
    Dr. Robert Aucoin (@RobertAucoin13) reported

    @cogeco your service is horrible. Epico is terrible. Completely random technology. Sometimes it works. Sometimes it doesn't. Your customer service is worse. After 6 months of being polite I am done. You suck.

  • RobertwGlover
    Robert Glover, no need to hide behind a username (@RobertwGlover) reported

    @cogecohelps Cogeco increased my bill by 6 bucks and didn't even bother to notify me good customer service Cogeco I'll be downgrading because of it... thanks for the increase with no notice.... appreciate that

  • CarrascocortesL
    LCC I I Stand With Ukraine | Freedom to decide (@CarrascocortesL) reported

    @cogeco you don't have a phone number anymore for technical support? It has been a week I have rebooted the modem three times. I am paying for one gigabyte per second service, but the damn thing is not working at all. It just keeps on stalling all the time.

  • wanedavis
    wanedavis (@wanedavis) reported

    @cogeco how do i get live chat support? Your bot doesn’t give me an option regarding the epico box issue i am having