Cogeco

Cogeco Outage Report in Kingston, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Kingston, Ontario 09/14/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    Looks like cogeco is down too this Rogers outage is really getting tiresome #rogers #rogersoutage #rogerssucks

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @MIHomeYGK is cogeco still having issues?

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco ok what's happening in Kingston? #ygk not getting very many channels getting lots of S0900 or S0600 lots of sports programming not available pls fix.. and yes I did a hard reboot to be announced is still on even 2 hours later ie no menu

  • eliteuser26 Claude Dicaire (@eliteuser26) reported from Kingston, Ontario

    @ihoplad @cogeco This is the second time this week that I don't have internet access from Cogeco. Not impressed with the service.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @JCCWhyte @CKWS_TV Now that was slow.. took 1'15" to send.. cogeco must be throttling broadband to prevent another crash

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @eliteuser26 Still having issues apparently its bigger than Ontario whatever network or server network cogeco is using..

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @cogecohelps @cogeco Thank you we may but it is I am sure CBC or Cogeo issue. We have watched since 12:30 till just now at 2:43. A commercial came on and was breaking up and now the news feed is back to being garbled and breaking up. It depends on which camera and or feed.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @eliteuser26 Cogeco across Ontario was down for 3+hours

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    Wish cogeco wasn't piggybacking of Rogers network.. #rogers #rogersdown #ygk

  • eliteuser26 Claude Dicaire (@eliteuser26) reported from Kingston, Ontario

    @SteveCoville I am with Cogeco. Same issue today.

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @CBCNews hey CBC who can we report your TV reception has been awful for 2 days now. It breaks up the picture & causing voices to be broken up. I am in Kingston. It cant be Cogeco because every other channel is just fine. We are now day 3 with this. Miss our news.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @MIHomeYGK cogeco now tells me there's a service interruption or technical difficulties in the Kingston area #ygk

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @CBCNews whats wrong with the CBC TV reception. It has been breaking up since last night. So bad this morning we cant watch our news. Just curious if it is caused by our local Cogeco provider or is everyone seeing the same issue. ?? Thank you. From Mrs D. Kingston Ontario

  • kingstonbrett Brett Christopher (@kingstonbrett) reported from Kingston, Ontario

    @cogecohelps I’m currently hotspotting three online classrooms at my house because our @cogeco internet services are down again. What’s up? (Other than my cellphone bill)

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    Major Internet Outage with Cogeco seems to be wide spread in Ontario.

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @cogeco KINGSTON - can anyone help.. we have channel 713 CBS and it is airing Global Toronto? For 3 days as well now CBC News 765 has pixilated picture and garbled voices.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogeco @cogecohelps so any issues in Kingston area? Got no Wifi.. now on LTE

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @MIHomeYGK cogeco down in west end? I'm on LTE in Westbrook #Kingston #ygk #cogeco

  • shaylariane Shayla Bradley (@shaylariane) reported from Kingston, Ontario

    Hey @cogeco, we’ve had an outage in K7L 4V1 since this morning and it just keeps extending by an hour every hour. The latest ETA looks like 9:30ish — can we actually expect connectivity again today?

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @cogecohelps @cogeco Well BAD NEWS CBC is BREAKING UP badly again this morning while it was fine all day yesterday. I am in Kingston. Today is Thursday 15 at 7:43 a.m.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • markwarburton72 MPW (@markwarburton72) reported from Sarnia, Ontario

    Does anyone else's @cogeco fibre home internet disconnect every 10 minutes or so for about 5-10 minutes at a time every night lately starting around 11pm? Getting ridiculous now. Restarted modem many times now. Been on hold for 30 min for tech support yet again... #cogeco

  • MacNealLashley Mac ✽ (@MacNealLashley) reported

    Internet went out n I got an automated text from the service provider @cogeco advising this, a bit later another text said all was working. That's service and I appreciate it. Also a special mention to Cole at #cogec sup for responding to my earlier DM on this 🐦 app

  • Mick_Chow Mick (@Mick_Chow) reported

    @CTVLondon A TV Cogeco rep called 911 on me when I was returning a cable box. For no reason. She had attitude problems. Plus its Windsor and I'm Chinese. They do that here.

  • VisibleThink Mike Sewell (@VisibleThink) reported

    @twittorr @cogeco Yah that sucks, when it goes it goes baaaad

  • kboxlive Kevin Siddique (@kboxlive) reported

    @cogeco must be getting desperate because they're sending shady reps door to door to sell Internet. This is the second time now. Visible ID and a nicer demeanor would help. I don't need to be insulted after I ask the rep to leave *three* times. #ThoughtItWasABurglarInTheHood

  • IGY6MMCWNZ ; I G Y 6 (@IGY6MMCWNZ) reported

    @Luney66 @cogeco That seems off to me! I'm not aware of any circumstance where you'd need Power of Attorney to help with utilities, unless of course the family member was medically incapacitated (e.g. Alzheimers). This is the problem with automated/remote customer care. Were you with your Aunt?

  • J_Carrigan Jonathan Carrigan (@J_Carrigan) reported

    @jkghuman @cogeco We’re having the same experience. Cogeco website says the issue is been resolved in our area but we still don’t have internet. I’m now actively exploring other providers.

  • iWhiteshad0w iWhiteshad0w (@iWhiteshad0w) reported

    @cogeco Fort Erie on Albany St still total black out. Any idea when service will be restored

  • J_Carrigan Jonathan Carrigan (@J_Carrigan) reported

    @cogeco @cogecohelps website now says no outage in my area but we still don’t have internet. I called support and confirmed there is still an outage 🤬 After 3 days of waiting with no useful info I’m calling Bell.

  • ScannerLeeds Brockville & 1000 Islands County Radio (@ScannerLeeds) reported

    ALL RADIOS ARE DOWN DO TO COGECO ISSUE IN AREA UPDATED FIX TIME IS 20:30 TONIGHT