Cogeco

Cogeco Outage Report in Kingston, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Kingston, Ontario 10/14/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    Watching CBC news for the last several days via Cogeco it is terrible. Breaks up constantly like.we would have during a bad storm. Tonight it is impossible. What is this about?

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @stormwx1 The internet was spotty this morning in Kingston both bell and cogeco were down this morning..

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @MIHomeYGK seems Cogeco is down in Westbrook.. no phone or internet #ygk #kingston #cogeco

  • kingstonbrett Brett Christopher (@kingstonbrett) reported from Kingston, Ontario

    @cogecohelps I’m currently hotspotting three online classrooms at my house because our @cogeco internet services are down again. What’s up? (Other than my cellphone bill)

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @CBCNews whats wrong with the CBC TV reception. It has been breaking up since last night. So bad this morning we cant watch our news. Just curious if it is caused by our local Cogeco provider or is everyone seeing the same issue. ?? Thank you. From Mrs D. Kingston Ontario

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.

  • terra_tara tlw (@terra_tara) reported from Kingston, Ontario

    And now being told "so you don't want my help" when I ask to speak to a manager. Poor customer service is INFURIATING. Even moreso for someone who works in Customer Service. #Cogeco

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @MIHomeYGK cogeco down in west end? I'm on LTE in Westbrook #Kingston #ygk #cogeco

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @JCCWhyte @CKWS_TV Now that was slow.. took 1'15" to send.. cogeco must be throttling broadband to prevent another crash

  • Lilycat55555 Nathalie Godbout (@Lilycat55555) reported from Kingston, Ontario

    @cogeco Internet not working at my place and I cannot access at your web page to find more informations and your phone number

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @MIHomeYGK is cogeco still having issues?

  • eliteuser26 Claude Dicaire (@eliteuser26) reported from Kingston, Ontario

    @SteveCoville I am with Cogeco. Same issue today.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @eliteuser26 Cogeco across Ontario was down for 3+hours

  • gobble1181 Diana Davis Duerkop (@gobble1181) reported from Kingston, Ontario

    @kingstonmeeting No I didn’t try. My computer is downstairs. And it never came on Cogeco 13. The OHL skates on!! Thanks for asking!

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    For some time now CBC news on channel 765 with Cogeco is annoying. Is it Cogeco or CBC. Constantly breaking up. The remote address by Ford right now is terrible. Can hardly understand 3 words in a row. Even from the main feed today during news it was breaking up.

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    Major Internet Outage with Cogeco seems to be wide spread in Ontario.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @eliteuser26 Still having issues apparently its bigger than Ontario whatever network or server network cogeco is using..

  • eliteuser26 Claude Dicaire (@eliteuser26) reported from Kingston, Ontario

    @ihoplad @cogeco This is the second time this week that I don't have internet access from Cogeco. Not impressed with the service.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesSauson James Sauson (@JamesSauson) reported

    @cogecohelps so does cogeco not offer actual cable service anymore or is it all this Epico crap. Constantly having issues with it connecting to the internet and isn’t worth the hassle and price of dealing with this daily.

  • MacWhalen Mac Whalen (@MacWhalen) reported

    How is it that my TV service cuts out during every major sporting event I want to watch? I’m starting to think Cogeco doesn’t like me…

  • Imagicranium Paul Brown (@Imagicranium) reported

    Cogeco is a complete shambolic mess. Service out all day. Calm them and they say you have a ten minute wait. Twenty mins later I’m listening to the most annoying liar recorded voice I’ve ever heard.

  • hmarcbower H Marc Bower (@hmarcbower) reported

    @cogeco @cogecohelps You know, when you send me email (already a customer) that starts off sounding like I'm finally going to get gig internet, then you explain that you upgraded the network in a place over 300km away from me so *they* get gig, it just makes me irritated. ;)

  • Inkedhippiie 𝚖𝚒𝚔 (@Inkedhippiie) reported

    @cogeco probably has the worst customer service on this planet

  • JPWP Jim Parsons (@JPWP) reported

    Tonight is a historic night: @cogecohelps has gone from a persistent joke… to a dismal failure. If you’re a Cogeco customer reading this in Burlington, Ontario 🇨🇦 (or any of their service areas) please seriously consider switching to @TekSavvyBuzz ASAP. They totally rock!

  • CPete88 C_P88 (@CPete88) reported

    @CanadianUkrain1 Umm… a VPN would never show a host as a residential ISP like Cogeco. Cogeco isn’t in the business of providing VPN hosting. It would show the name and IP of whatever server farm the VPN contracted in that country. Whoever clicked that link was using their unprotected IP.

  • mypewterstrat Joseph Mario (@mypewterstrat) reported

    @cogeco my cable is out! We had a power outage and the cable is not coming back on! 257 David street Welland

  • ChickpeaThrifty ThriftyChickpea (@ChickpeaThrifty) reported

    @cogeco JUSST FIX OUR INTERNET!!!!!!!! That’s all.

  • kevinkaye Kevin Kaye (@kevinkaye) reported

    @cogeco the Internet is down in Niagara Falls again.