Cogeco outages and service status in Kingston, Ontario

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

• 
  Steve Coville (@SteveCoville) reported 1 minute ago from Kingston, Ontario

  @MIHomeYGK cogeco now tells me there's a service interruption or technical difficulties in the Kingston area #ygk

• 
  Steve Coville (@SteveCoville) reported 6 minutes ago from Kingston, Ontario

  @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

• 
  Valerie Davies (@vdavies65) reported 11 minutes ago from Kingston, Ontario

  @cogecohelps @cogeco Thank you we may but it is I am sure CBC or Cogeo issue. We have watched since 12:30 till just now at 2:43. A commercial came on and was breaking up and now the news feed is back to being garbled and breaking up. It depends on which camera and or feed.

• 
  Valerie Davies (@vdavies65) reported 12 minutes ago from Kingston, Ontario

  My F1 race on Cogeco shows a blank screen. Whats wrong now. Seems every week there are issues with our TV programming. Damn.

• 
  Steve Coville (@SteveCoville) reported 16 minutes ago from Kingston, Ontario

  @MIHomeYGK Cogeco crashed.. never got the warning #cogeco

• 
  Valerie Davies (@vdavies65) reported 18 minutes ago from Kingston, Ontario

  @cogecohelps Thank you this was weirdess outage ever. This morning all back. Something went on locally in Kingston. Being in our 80s as seniors w/no house phone it was disturbing. Thankfully I got LTE on my cell phone. For hours husband kept calling Cogeco wait time 10 min gave up aft 1 hr.

• 
  Steve Coville (@SteveCoville) reported 19 minutes ago from Kingston, Ontario

  @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

• 
  Valerie Davies (@vdavies65) reported 22 minutes ago from Kingston, Ontario

  @CBCNews whats wrong with the CBC TV reception. It has been breaking up since last night. So bad this morning we cant watch our news. Just curious if it is caused by our local Cogeco provider or is everyone seeing the same issue. ?? Thank you. From Mrs D. Kingston Ontario

• 
  Claude Dicaire (@eliteuser26) reported 23 minutes ago from Kingston, Ontario

  @SteveCoville I am with Cogeco. Same issue today.

• 
  Steve Coville (@SteveCoville) reported 24 minutes ago from Kingston, Ontario

  @eliteuser26 Cogeco across Ontario was down for 3+hours

• 
  Valerie Davies (@vdavies65) reported 25 minutes ago from Kingston, Ontario

  @cogeco KINGSTON - can anyone help.. we have channel 713 CBS and it is airing Global Toronto? For 3 days as well now CBC News 765 has pixilated picture and garbled voices.

• 
  Shayne Bampton (@snoshi) reported 26 minutes ago from Kingston, Ontario

  why does amazon want me to pay 1.99 per episode for yellowstone or buy a season pass for the show in a service i already pay to watch. it’s like cogeco stopping me to tip them $3 to watch tim and friends when i already pay for cable. ridiculous. back to torrents

• 
  Valerie Davies (@vdavies65) reported 28 minutes ago from Kingston, Ontario

  @CBCNews hey CBC who can we report your TV reception has been awful for 2 days now. It breaks up the picture & causing voices to be broken up. I am in Kingston. It cant be Cogeco because every other channel is just fine. We are now day 3 with this. Miss our news.

• 
  Shayla Bradley (@shaylariane) reported 34 minutes ago from Kingston, Ontario

  Hey @cogeco, we’ve had an outage in K7L 4V1 since this morning and it just keeps extending by an hour every hour. The latest ETA looks like 9:30ish — can we actually expect connectivity again today?

• 
  Nathalie Godbout (@Lilycat55555) reported 36 minutes ago from Kingston, Ontario

  @cogeco Internet not working at my place and I cannot access at your web page to find more informations and your phone number

• 
  Valerie Davies (@vdavies65) reported 44 minutes ago from Kingston, Ontario

  Major Internet Outage with Cogeco seems to be wide spread in Ontario.

• 
  Diana Davis Duerkop (@gobble1181) reported 47 minutes ago from Kingston, Ontario

  @kingstonmeeting No I didn’t try. My computer is downstairs. And it never came on Cogeco 13. The OHL skates on!! Thanks for asking!

• 
  Steve Coville (@SteveCoville) reported 55 minutes ago from Kingston, Ontario

  @cogecohelps @cogeco ok what's happening in Kingston? #ygk not getting very many channels getting lots of S0900 or S0600 lots of sports programming not available pls fix.. and yes I did a hard reboot to be announced is still on even 2 hours later ie no menu

• 
  Steve Coville (@SteveCoville) reported 56 minutes ago from Kingston, Ontario

  @BradKes6 @NASCARonTSN It's been happening for a year.. Cogeco says it is a bandwidth problem by TSN..

• 
  Steve Coville (@SteveCoville) reported 59 minutes ago from Kingston, Ontario

  @cogeco @cogecohelps so any issues in Kingston area? Got no Wifi.. now on LTE

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Allan Gao (@Allan_Gao12) reported 6 minutes ago

  @cogeco I cancelled my internet service after my contract ended, yet you charged me a $75 early cancellation fee in violation of CRTC rules. I emailed you, but you ignored me. Is this how you treat your customers?

• 
  @RGBAtlantica (@RGBAtlantica) reported 14 minutes ago

  @cogeco @cogecohelps has to be the worst internet provider in Canada, for weeks, pixels and sound cuts out, don't bother calling them, they never fix it. @CRTCeng

• 
  Lexi (@Lexi58746074319) reported 15 minutes ago

  @passepruneau @cogeco One of the worst handling of a crisis from a PR/customer service standpoint I’ve seen in a long time.

• 
  Clare A (@Murphysmom67) reported 16 minutes ago

  RN I switched from Telus to Cogeco. I was told I didnt need a new SIM card bc Cogeco runs on Telus lines. Telus just disconnected me from the network. I have no calls, text or data. Your Chat line told me to call Mobility support. Apparently they dont understand what not activated on the network means. I need a Cogeco SIM card or to b reconnected to the network. What can u do to help? @cogecohelps

• 
  gg (@bruins31311) reported 16 minutes ago

  @cogeco why is epico once again down none of the Channels work!

• 
  Lexi (@Lexi58746074319) reported 17 minutes ago

  @wallygator23 @cogecohelps @cogeco I understand problems happen that are out of their control, but it’s the lack of communication (down website, no costumer service) that gets to me because theyve had time to correct it since the last big outage!

• 
  Lexi (@Lexi58746074319) reported 19 minutes ago

  @wallygator23 @cogecohelps @cogeco Exactly. Huge outage and no post on X. They don’t answer the phones either. It’s bare minimum of customer service.

• 
  🔞Kara Bane of Doorways 🇨🇦 (@Kara_SabreKitty) reported 21 minutes ago

  @cogeco Is there an estimated time until we see service returned?

• 
  rae ann asselin (@ragell) reported 23 minutes ago

  @cogecohelps cogeco was here yesterday at condo building,noise in line(?). He left and we have been without internet since. Tech support made us do the rest of modem, didn’t work. Tech/service needs to fix this

• 
  ZeromuS_ ☕☕☕ (@ZeromuSPlays) reported 24 minutes ago

  @ArfinNathaniel @cogeco Maybe that wasn't an Air cooled DC, maybe it was bigger than what's proposed, but these things create a lot of light pollution and noise pollution, so I think people are right to be concerned if they're being built close enough for that to become an issue for the residents