1. Home
  2. Companies
  3. Cogeco
  4. Kingston
Cogeco

Cogeco outages and service status in Kingston, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Kingston, including 0 direct reports.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • snoshi
    Shayne Bampton (@snoshi) reported from Kingston, Ontario

    why does amazon want me to pay 1.99 per episode for yellowstone or buy a season pass for the show in a service i already pay to watch. it’s like cogeco stopping me to tip them $3 to watch tim and friends when i already pay for cable. ridiculous. back to torrents

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogeco @cogecohelps so any issues in Kingston area? Got no Wifi.. now on LTE

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @ekiledjian @cogecohelps @cogeco Yes I got this on my phone.. but not on my TV.. it went black or blacked out.. this isn't the first time Cogeco dropped the ball on emergency/amber alerts..

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @stormwx1 The internet was spotty this morning in Kingston both bell and cogeco were down this morning..

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @eliteuser26 @DrHawken @LakebreezePWS Whatever.. never got it.. do not excuse Cogeco for their incompetence during a tornado warning..

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @cogecohelps Thank you this was weirdess outage ever. This morning all back. Something went on locally in Kingston. Being in our 80s as seniors w/no house phone it was disturbing. Thankfully I got LTE on my cell phone. For hours husband kept calling Cogeco wait time 10 min gave up aft 1 hr.

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps #cogeco internet and cable TV down in west end of Kingston #ygk #Kingston

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @cogecohelps @cogeco Thank you we may but it is I am sure CBC or Cogeo issue. We have watched since 12:30 till just now at 2:43. A commercial came on and was breaking up and now the news feed is back to being garbled and breaking up. It depends on which camera and or feed.

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @eliteuser26 Still having issues apparently its bigger than Ontario whatever network or server network cogeco is using..

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    For some time now CBC news on channel 765 with Cogeco is annoying. Is it Cogeco or CBC. Constantly breaking up. The remote address by Ford right now is terrible. Can hardly understand 3 words in a row. Even from the main feed today during news it was breaking up.

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @MIHomeYGK seems Cogeco is down in Westbrook.. no phone or internet #ygk #kingston #cogeco

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @cogecohelps @cogeco Well BAD NEWS CBC is BREAKING UP badly again this morning while it was fine all day yesterday. I am in Kingston. Today is Thursday 15 at 7:43 a.m.

  • AidanMcheese
    Aidan burgerking (@AidanMcheese) reported from Kingston, Ontario

    Bell wifi actually has the worst customer service @Bell I thought Cogeco was bad lmao

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @MIHomeYGK is cogeco still having issues?

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    Wish cogeco wasn't piggybacking of Rogers network.. #rogers #rogersdown #ygk

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @MIHomeYGK cogeco now tells me there's a service interruption or technical difficulties in the Kingston area #ygk

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @cogeco KINGSTON - can anyone help.. we have channel 713 CBS and it is airing Global Toronto? For 3 days as well now CBC News 765 has pixilated picture and garbled voices.

  • karikelly1960
    kari hunton kelly (@karikelly1960) reported from Kingston, Ontario

    @cogeco I have a webinar at 3 pm. Do you think the outage in Kingston area will be resolved?

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @MIHomeYGK cogeco down in west end? I'm on LTE in Westbrook #Kingston #ygk #cogeco

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Fyble
    Fyble (@Fyble) reported

    @cogeco You really affected work from home people. Also - your customer service call centre is awful. Can’t get a hold of anyone.

  • SheriLorraine
    Sheri Stewart 🇨🇦 (@SheriLorraine) reported

    @cogecohelps @kitty_kattkait @cogeco down Peterborough

  • IvantheTerr72
    Heisenberg (@IvantheTerr72) reported

    @cogeco are there any issues impacted Milton? My Wi-Fi is going off-line.

  • rraj2k12
    Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported

    @cogeco @cogecohelps Do you think people have no jobs, that your accounting dept closes at 5PM ? How is some one who has to work during the day, supposed to get help ? How am I supposed to pay my Mobile bill or setup payment, when your online portal doesn't have this option ?

  • Murphysmom67
    Clare A (@Murphysmom67) reported

    RN I switched from Telus to Cogeco. I was told I didnt need a new SIM card bc Cogeco runs on Telus lines. Telus just disconnected me from the network. I have no calls, text or data. Your Chat line told me to call Mobility support. Apparently they dont understand what not activated on the network means. I need a Cogeco SIM card or to b reconnected to the network. What can u do to help? @cogecohelps

  • mike_grand95449
    mike grand (@mike_grand95449) reported

    Now I have to hard reboot the epico box to get the channel up/down on the remote to work. It never ends with your ****** equipment. Canceling my service when my contact is up. @cogeco

  • MrTuffster
    Hugh G Azzol (@MrTuffster) reported

    @cogeco Start running the lines legal height. You’d probably have less issues.

  • Avocado26430508
    Bob Loblaw (@Avocado26430508) reported

    @cogeco Seriously 45 minute wait time before I can spread to a real person?? Wtf? Absolute dog **** customer service.

  • LeanneVanoostv1
    Leanne Vanoostveen (@LeanneVanoostv1) reported

    @cogecohelps I have unable to reliably work from home. My children have been unable to watch tv or stream. I missed a great tennis match. We said many times that it must be an issue in our area and cogeco insists it’s not.

  • Lexi58746074319
    Lexi (@Lexi58746074319) reported

    @passepruneau @cogeco One of the worst handling of a crisis from a PR/customer service standpoint I’ve seen in a long time.