Cogeco outages and service status in Kingston, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map

Cogeco generated 0 outage signals in the last 24 hours around Kingston, including 0 direct reports.
The most common problems reported in this area mention TV.

TV (100%)

The latest reports from users having issues in Kingston come from postal codes K7K .

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 16, 8:00 PM EDT	0	0
May 16, 8:20 PM EDT	0	0
May 16, 8:40 PM EDT	0	0
May 16, 9:00 PM EDT	0	0
May 16, 9:20 PM EDT	0	0
May 16, 9:40 PM EDT	0	0
May 16, 10:00 PM EDT	0	0
May 16, 10:20 PM EDT	0	0
May 16, 10:40 PM EDT	0	0
May 16, 11:00 PM EDT	0	0
May 16, 11:20 PM EDT	0	0
May 16, 11:40 PM EDT	0	0
May 17, 12:00 AM EDT	0	0
May 17, 12:20 AM EDT	0	0
May 17, 12:40 AM EDT	0	0
May 17, 1:00 AM EDT	0	0
May 17, 1:20 AM EDT	0	0
May 17, 1:40 AM EDT	0	0
May 17, 2:00 AM EDT	0	0
May 17, 2:20 AM EDT	0	0
May 17, 2:40 AM EDT	0	0
May 17, 3:00 AM EDT	0	0
May 17, 3:20 AM EDT	0	0
May 17, 3:40 AM EDT	0	0
May 17, 4:00 AM EDT	0	0
May 17, 4:20 AM EDT	0	0
May 17, 4:40 AM EDT	0	0
May 17, 5:00 AM EDT	0	0
May 17, 5:20 AM EDT	0	0
May 17, 5:40 AM EDT	0	0
May 17, 6:00 AM EDT	0	0
May 17, 6:20 AM EDT	0	0
May 17, 6:40 AM EDT	0	0
May 17, 7:00 AM EDT	0	0
May 17, 7:20 AM EDT	0	0
May 17, 7:40 AM EDT	0	0
May 17, 8:00 AM EDT	0	0
May 17, 8:20 AM EDT	0	0
May 17, 8:40 AM EDT	0	0
May 17, 9:00 AM EDT	0	0
May 17, 9:20 AM EDT	0	0
May 17, 9:40 AM EDT	0	0
May 17, 10:00 AM EDT	0	0
May 17, 10:20 AM EDT	0	0
May 17, 10:40 AM EDT	0	0
May 17, 11:00 AM EDT	0	0
May 17, 11:20 AM EDT	0	0
May 17, 11:40 AM EDT	0	0
May 17, 12:00 PM EDT	0	0
May 17, 12:20 PM EDT	0	0
May 17, 12:40 PM EDT	0	0
May 17, 1:00 PM EDT	0	0
May 17, 1:20 PM EDT	0	0
May 17, 1:40 PM EDT	0	0
May 17, 2:00 PM EDT	0	0
May 17, 2:20 PM EDT	0	0
May 17, 2:40 PM EDT	0	0
May 17, 3:00 PM EDT	0	0
May 17, 3:20 PM EDT	0	0
May 17, 3:40 PM EDT	0	0
May 17, 4:00 PM EDT	0	0
May 17, 4:20 PM EDT	0	0
May 17, 4:40 PM EDT	0	0
May 17, 5:00 PM EDT	0	0
May 17, 5:20 PM EDT	0	0
May 17, 5:40 PM EDT	0	0
May 17, 6:00 PM EDT	0	0
May 17, 6:20 PM EDT	0	0
May 17, 6:40 PM EDT	0	0
May 17, 7:00 PM EDT	0	0
May 17, 7:20 PM EDT	0	0
May 17, 7:40 PM EDT	0	0
May 17, 8:00 PM EDT	0	0

May 18: Problems at Cogeco

Cogeco is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kingston, Ontario

The most recent Cogeco outage reports came from the following cities: Kingston.

City	Problem Type	Report Time
Kingston	TV	20 days ago
Kingston	Internet	2 months ago
Kingston	TV	4 months ago
Kingston	TV	4 months ago
Kingston	TV	4 months ago
Kingston	TV	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

Steve Coville (@SteveCoville) reported 3 minutes ago from Kingston, Ontario
@cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now
Valerie Davies (@vdavies65) reported 7 minutes ago from Kingston, Ontario
@CBCNews whats wrong with the CBC TV reception. It has been breaking up since last night. So bad this morning we cant watch our news. Just curious if it is caused by our local Cogeco provider or is everyone seeing the same issue. ?? Thank you. From Mrs D. Kingston Ontario
Steve Coville (@SteveCoville) reported 8 minutes ago from Kingston, Ontario
@vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's
Steve Coville (@SteveCoville) reported 10 minutes ago from Kingston, Ontario
@eliteuser26 Still having issues apparently its bigger than Ontario whatever network or server network cogeco is using..
Steve Coville (@SteveCoville) reported 14 minutes ago from Kingston, Ontario
@MIHomeYGK seems Cogeco is down in Westbrook.. no phone or internet #ygk #kingston #cogeco
Shayla Bradley (@shaylariane) reported 14 minutes ago from Kingston, Ontario
Hey @cogeco, we’ve had an outage in K7L 4V1 since this morning and it just keeps extending by an hour every hour. The latest ETA looks like 9:30ish — can we actually expect connectivity again today?
Steve Coville (@SteveCoville) reported 14 minutes ago from Kingston, Ontario
@eliteuser26 @DrHawken @LakebreezePWS Whatever.. never got it.. do not excuse Cogeco for their incompetence during a tornado warning..
Steve Coville (@SteveCoville) reported 18 minutes ago from Kingston, Ontario
@eliteuser26 Cogeco across Ontario was down for 3+hours
Steve Coville (@SteveCoville) reported 19 minutes ago from Kingston, Ontario
@ekiledjian @cogecohelps @cogeco Yes I got this on my phone.. but not on my TV.. it went black or blacked out.. this isn't the first time Cogeco dropped the ball on emergency/amber alerts..
Valerie Davies (@vdavies65) reported 23 minutes ago from Kingston, Ontario
@CBCNews hey CBC who can we report your TV reception has been awful for 2 days now. It breaks up the picture & causing voices to be broken up. I am in Kingston. It cant be Cogeco because every other channel is just fine. We are now day 3 with this. Miss our news.
Valerie Davies (@vdavies65) reported 23 minutes ago from Kingston, Ontario
My F1 race on Cogeco shows a blank screen. Whats wrong now. Seems every week there are issues with our TV programming. Damn.
Valerie Davies (@vdavies65) reported 28 minutes ago from Kingston, Ontario
@cogeco KINGSTON - can anyone help.. we have channel 713 CBS and it is airing Global Toronto? For 3 days as well now CBC News 765 has pixilated picture and garbled voices.
Steve Coville (@SteveCoville) reported 29 minutes ago from Kingston, Ontario
@MIHomeYGK Cogeco crashed.. never got the warning #cogeco
Valerie Davies (@vdavies65) reported 35 minutes ago from Kingston, Ontario
@cogecohelps @cogeco Thank you we may but it is I am sure CBC or Cogeo issue. We have watched since 12:30 till just now at 2:43. A commercial came on and was breaking up and now the news feed is back to being garbled and breaking up. It depends on which camera and or feed.
Steve Coville (@SteveCoville) reported 36 minutes ago from Kingston, Ontario
Wish cogeco wasn't piggybacking of Rogers network.. #rogers #rogersdown #ygk
Steve Coville (@SteveCoville) reported 42 minutes ago from Kingston, Ontario
@cogeco @cogecohelps so any issues in Kingston area? Got no Wifi.. now on LTE
Valerie Davies (@vdavies65) reported 43 minutes ago from Kingston, Ontario
@cogecohelps @cogeco Well BAD NEWS CBC is BREAKING UP badly again this morning while it was fine all day yesterday. I am in Kingston. Today is Thursday 15 at 7:43 a.m.
Steve Coville (@SteveCoville) reported 43 minutes ago from Kingston, Ontario
@stormwx1 The internet was spotty this morning in Kingston both bell and cogeco were down this morning..
Valerie Davies (@vdavies65) reported 57 minutes ago from Kingston, Ontario
Major Internet Outage with Cogeco seems to be wide spread in Ontario.
Valerie Davies (@vdavies65) reported 59 minutes ago from Kingston, Ontario
For some time now CBC news on channel 765 with Cogeco is annoying. Is it Cogeco or CBC. Constantly breaking up. The remote address by Ford right now is terrible. Can hardly understand 3 words in a row. Even from the main feed today during news it was breaking up.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

Ryan (@moe1178) reported 3 minutes ago
@cogeco are you serious with your technical support? What a joke!!!!
Dom (@Dom_Posts) reported 3 minutes ago
@MinorityFinge @blunt_always @andyalbertan eBox you can get Bell 1Gbs service for about 40$ just not backed by the same support Bell offers. Multiple other loval brands piggy back the Cogeco line due to laws and undercut them, again with worse service. Rogers is practically a none option their service sucks so often
Eric Senohrabek (@senro82) reported 3 minutes ago
@cogeco I am in Leafs region and regional games on @Sportsnet ontario are blacked out. When regional game is on @TSN_Sports I get the game. Please fix.
Greg Gilhooly (@GregGilhooly) reported 5 minutes ago
I’m on hold trying to get an @cogeco technical issue resolved. Not only are there no humans to pick up the call, but the recorded messages they play while on hold are computer generated and mis-pronounce both “wi-fi” and the name of the company itself. It’s bizarre and awful.
Paul Robinson (@robinson_p_g) reported 5 minutes ago
@cogecohelps @cogeco I tried calling for hours on the weekend to inquire about my rate on my account. Your IVR is purposefully obfuscating the ability to reach an agent. How am I supposed to get help?
Karen Favaro (@FavaroKaren) reported 9 minutes ago
@cogecohelps you guys are a joke here in Belwood ON. 2 years of the shittiest service from @cogeco Time to switch back to @bell.ca
HumbertOst (@christiancont) reported 11 minutes ago
@cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!
Surjit Mohan Das (@EmperorSurjit) reported 12 minutes ago
@cogecohelps My COGECO Internet is not working. This is happening very often. Now even after repeated resets it still not working. Unable to contact support which keeps asking for personal ID number which is not provided. On the App the AI assistant is useless
Laurie Nadon (@lnadon3) reported 13 minutes ago
@bell now would be a good time to send representatives to the Kingston West area and offer some deals to switch ... lots of @cogeco issues lately
roach!! 🧀 INDONESIA IN 4 MONTHS!!! (@LORDCANTl) reported 18 minutes ago
@virginmedia hey. can you explain why our virgin tv suddenly decided to become "cogeco" and insist we're in canada when we very much live in the uk and have never been to canada? we cannot access any streaming services.