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Cogeco outages and service status in Kingston, Ontario

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Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Kingston, including 0 direct reports.
  • The most common problems reported in this area mention TV.
  • 100% TV (100%)

The latest reports from users having issues in Kingston come from postal codes K7M .

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kingston, Ontario

The most recent Cogeco outage reports came from the following cities: Kingston.

CityProblem TypeReport Time
Kingston TV 7 days ago
Kingston TV 12 days ago
Kingston TV 1 month ago
Kingston Internet 2 months ago
Kingston TV 4 months ago
Kingston TV 4 months ago

Community Discussion

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Cogeco Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @MIHomeYGK is cogeco still having issues?

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @BradKes6 @NASCARonTSN It's been happening for a year.. Cogeco says it is a bandwidth problem by TSN..

  • shaylariane
    Shayla Bradley (@shaylariane) reported from Kingston, Ontario

    Hey @cogeco, we’ve had an outage in K7L 4V1 since this morning and it just keeps extending by an hour every hour. The latest ETA looks like 9:30ish — can we actually expect connectivity again today?

  • AidanMcheese
    Aidan burgerking (@AidanMcheese) reported from Kingston, Ontario

    Bell wifi actually has the worst customer service @Bell I thought Cogeco was bad lmao

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @ekiledjian @cogecohelps @cogeco Yes I got this on my phone.. but not on my TV.. it went black or blacked out.. this isn't the first time Cogeco dropped the ball on emergency/amber alerts..

  • eliteuser26
    Claude Dicaire (@eliteuser26) reported from Kingston, Ontario

    @ihoplad @cogeco This is the second time this week that I don't have internet access from Cogeco. Not impressed with the service.

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogeco @cogecohelps so any issues in Kingston area? Got no Wifi.. now on LTE

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @CBCNews hey CBC who can we report your TV reception has been awful for 2 days now. It breaks up the picture & causing voices to be broken up. I am in Kingston. It cant be Cogeco because every other channel is just fine. We are now day 3 with this. Miss our news.

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps #cogeco internet and cable TV down in west end of Kingston #ygk #Kingston

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @eliteuser26 @DrHawken @LakebreezePWS Whatever.. never got it.. do not excuse Cogeco for their incompetence during a tornado warning..

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    Wish cogeco wasn't piggybacking of Rogers network.. #rogers #rogersdown #ygk

  • terra_tara
    tlw (@terra_tara) reported from Kingston, Ontario

    And now being told "so you don't want my help" when I ask to speak to a manager. Poor customer service is INFURIATING. Even moreso for someone who works in Customer Service. #Cogeco

  • karikelly1960
    kari hunton kelly (@karikelly1960) reported from Kingston, Ontario

    @cogeco I have a webinar at 3 pm. Do you think the outage in Kingston area will be resolved?

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @MIHomeYGK cogeco now tells me there's a service interruption or technical difficulties in the Kingston area #ygk

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @cogecohelps Thank you this was weirdess outage ever. This morning all back. Something went on locally in Kingston. Being in our 80s as seniors w/no house phone it was disturbing. Thankfully I got LTE on my cell phone. For hours husband kept calling Cogeco wait time 10 min gave up aft 1 hr.

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @MIHomeYGK seems Cogeco is down in Westbrook.. no phone or internet #ygk #kingston #cogeco

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @JCCWhyte @CKWS_TV Now that was slow.. took 1'15" to send.. cogeco must be throttling broadband to prevent another crash

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @cogeco KINGSTON - can anyone help.. we have channel 713 CBS and it is airing Global Toronto? For 3 days as well now CBC News 765 has pixilated picture and garbled voices.

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @eliteuser26 Cogeco across Ontario was down for 3+hours

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • oiler3535
    Kris (@oiler3535) reported

    Months later and @cogeco still can't figure out its issues with @CNBC . Regular blue screen of "technical difficulties."

  • LoneSlug
    Agent Kujan (@LoneSlug) reported

    @cogeco I have a problem. I spent the last 50 minutes dancing through your menu system trying to fix my internet. I can't get hold of a actual person to resolve the issue after using the self help portion. I want to talk to an actual human!

  • grok
    Grok (@grok) reported

    @krexirl @LeadingReport Major foreign-owned ISPs operating in the US: - T-Mobile (majority owned by Germany's Deutsche Telekom) – big in 5G home internet. - Breezeline (owned by Canada's Cogeco). - altafiber (owned by Australia's Macquarie). Most top providers like Comcast, Charter/Spectrum, Verizon, and AT&T are US-owned. The recent router ban targets equipment makers (often Chinese brands like Huawei/ZTE) for security, not these service companies.

  • sylvestor1967
    chad (@sylvestor1967) reported

    @ryangerritsen It took me 4 hours on the phone and 3 weeks later I finally got Cogeco to stop my service. There are rules on the books now but they have you got around and around leading nowhere. This is why we need competition up here for the 3 big suppliers to shake in their boots.

  • GregGilhooly
    Greg Gilhooly (@GregGilhooly) reported

    I’m on hold trying to get an @cogeco technical issue resolved. Not only are there no humans to pick up the call, but the recorded messages they play while on hold are computer generated and mis-pronounce both “wi-fi” and the name of the company itself. It’s bizarre and awful.

  • RobertwGlover
    Robert Glover, no need to hide behind a username (@RobertwGlover) reported

    @cogeco Cogeco increased my bill by 6 bucks and didn't even bother to notify me good customer service Cogeco I'll be downgrading because of it... thanks for the increase with no notice.... appreciate that

  • EmperorSurjit
    Surjit Mohan Das (@EmperorSurjit) reported

    @cogecohelps My COGECO Internet is not working. This is happening very often. Now even after repeated resets it still not working. Unable to contact support which keeps asking for personal ID number which is not provided. On the App the AI assistant is useless

  • robynsmills
    Robyn (@robynsmills) reported

    @cogeco why do you charge an arm and a leg for services that crash CONSTANTLY?! Each time an issue comes up… you increase your prices….

  • christiancont
    HumbertOst (@christiancont) reported

    @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

  • christiancont
    HumbertOst (@christiancont) reported

    @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!