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Cogeco outages and service status in Kingston, Ontario

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Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Kingston, including 0 direct reports.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kingston, Ontario

The most recent Cogeco outage reports came from the following cities: Kingston.

CityProblem TypeReport Time
Kingston TV 1 month ago
Kingston TV 1 month ago
Kingston TV 2 months ago
Kingston Internet 3 months ago
Kingston TV 5 months ago
Kingston TV 5 months ago

Community Discussion

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Cogeco Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @BradKes6 @NASCARonTSN It's been happening for a year.. Cogeco says it is a bandwidth problem by TSN..

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @MIHomeYGK is cogeco still having issues?

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @CBCNews hey CBC who can we report your TV reception has been awful for 2 days now. It breaks up the picture & causing voices to be broken up. I am in Kingston. It cant be Cogeco because every other channel is just fine. We are now day 3 with this. Miss our news.

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @cogeco KINGSTON - can anyone help.. we have channel 713 CBS and it is airing Global Toronto? For 3 days as well now CBC News 765 has pixilated picture and garbled voices.

  • Lilycat55555
    Nathalie Godbout (@Lilycat55555) reported from Kingston, Ontario

    @cogeco Internet not working at my place and I cannot access at your web page to find more informations and your phone number

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @eliteuser26 @DrHawken @LakebreezePWS Whatever.. never got it.. do not excuse Cogeco for their incompetence during a tornado warning..

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • kingstonbrett
    Brett Christopher (@kingstonbrett) reported from Kingston, Ontario

    @cogecohelps I’m currently hotspotting three online classrooms at my house because our @cogeco internet services are down again. What’s up? (Other than my cellphone bill)

  • gobble1181
    Diana Davis Duerkop (@gobble1181) reported from Kingston, Ontario

    @kingstonmeeting No I didn’t try. My computer is downstairs. And it never came on Cogeco 13. The OHL skates on!! Thanks for asking!

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    Watching CBC news for the last several days via Cogeco it is terrible. Breaks up constantly like.we would have during a bad storm. Tonight it is impossible. What is this about?

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @JCCWhyte @CKWS_TV Now that was slow.. took 1'15" to send.. cogeco must be throttling broadband to prevent another crash

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    My F1 race on Cogeco shows a blank screen. Whats wrong now. Seems every week there are issues with our TV programming. Damn.

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @cogecohelps Thank you this was weirdess outage ever. This morning all back. Something went on locally in Kingston. Being in our 80s as seniors w/no house phone it was disturbing. Thankfully I got LTE on my cell phone. For hours husband kept calling Cogeco wait time 10 min gave up aft 1 hr.

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    Wish cogeco wasn't piggybacking of Rogers network.. #rogers #rogersdown #ygk

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @stormwx1 The internet was spotty this morning in Kingston both bell and cogeco were down this morning..

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @cogecohelps @cogeco Thank you we may but it is I am sure CBC or Cogeo issue. We have watched since 12:30 till just now at 2:43. A commercial came on and was breaking up and now the news feed is back to being garbled and breaking up. It depends on which camera and or feed.

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @MIHomeYGK Cogeco crashed.. never got the warning #cogeco

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps #cogeco internet and cable TV down in west end of Kingston #ygk #Kingston

  • shaylariane
    Shayla Bradley (@shaylariane) reported from Kingston, Ontario

    Hey @cogeco, we’ve had an outage in K7L 4V1 since this morning and it just keeps extending by an hour every hour. The latest ETA looks like 9:30ish — can we actually expect connectivity again today?

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • GregGilhooly
    Greg Gilhooly (@GregGilhooly) reported

    I’m on hold trying to get an @cogeco technical issue resolved. Not only are there no humans to pick up the call, but the recorded messages they play while on hold are computer generated and mis-pronounce both “wi-fi” and the name of the company itself. It’s bizarre and awful.

  • RickvonStauff
    Richard von Stauffenberg (@RickvonStauff) reported

    @CanadasLeafs @LeafsPassion85 Bell & Rogers are my only 2 real choices where I'm at. I hate both of them. If I had the option to get Telus, I'd never, ever get Rogers or Bell again. I'd even take Cogeco over both of them. But, I really want Telus to come to Atlantic Canada.

  • lesliesaker
    Leslie Saker (@lesliesaker) reported

    @cogeco is so inept. Customer service does not exist. 3 hours on the phone and not one person seems to know who is responsible for what.

  • JudyMcKeown1
    Judy Young McKeown🇨🇦🇺🇦🇨🇦🇺🇦 (@JudyMcKeown1) reported

    @KNugent4118 @Rogers @RogersHelps We have had Rogers for cell service for almost 24 years but left Bell for Cogeco for internet. I wish I could say I’m happy with either one. Make sure they credit you for time and services lost.

  • shanupirangi
    pirangi13 (@shanupirangi) reported

    @cogeco @cogecohelps Cogeco customer care is so hopeless, it has a 1000 options to select and once you somehow by pass to get to an agent they say reset modem and hang up via automated voice. Seriously!! I’ve had no internet since a day now and no one cares!

  • MUgowanne
    SAF (@MUgowanne) reported

    @cogeco I have been trying to cancel my service and I have tried to call for over two weeks and a rep ends up transferring me to an extension nobody picks! Seems like I am forced to keep a service. I just got a bill asking me to pay when I already returned the modem. Kindly fix

  • PeterHRatcliffe
    Peter Ratcliffe, forever Canadian 🇨🇦 (@PeterHRatcliffe) reported

    @cogecohelps wasting time trying to get to a customer service agent seems to be a normal part of the Cogeco Experience. We have periods of impossible to watch EPICO TV daily because of lack of bandwidth and signal drops. Will soon be going back to Bell Fibe unless we can ../2

  • Brooksajsb
    a j s b (@Brooksajsb) reported

    @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

  • MamaStyles77
    MamaStyles (@MamaStyles77) reported

    @cogecohelps @cogeco You admit to a new cellular customer your service is problematic atm and won’t change anytime soon in regards to coverage etc but won’t give me a months credit for absolutely bargain basement service after 4 agents and 45 minutes on hold? #cogecomobile

  • robinson_p_g
    Paul Robinson (@robinson_p_g) reported

    @cogecohelps @cogeco I tried calling for hours on the weekend to inquire about my rate on my account. Your IVR is purposefully obfuscating the ability to reach an agent. How am I supposed to get help?