Cogeco Outage in Kingston, Ontario

@stormwx1 The internet was spotty this morning in Kingston both bell and cogeco were down this morning..

@MIHomeYGK seems Cogeco is down in Westbrook.. no phone or internet #ygk #kingston #cogeco

@cogecohelps #cogeco internet and cable TV down in west end of Kingston #ygk #Kingston

@cogeco we still don’t have internet service. It has been off since last night

@cogecohelps My point is that certain events are not broadcast on TV, instead they are only available through TSN Go. It’s not like the price to subscribe through Cogeco is less than providers who offer the service.

@caitlinfralick @cogeco If I cancel the phone, will pay the same each month due to loss of discount for bundling. If I cancel everything, have to pay cancellation fees.

@rubeseatsinfo @cogeco No one at the company seems to care enough to see the issue through. You can’t speak to a supervisor. But if I cancel, I’ll have to pay $$$.

@cogecohelps my e-mail is being weird. I went 4 days unable to access. Came back this morning, it's down again. Cannot even access it on the cogeco site. What gives. I am in Kingston.

You have told me to DM you and still no response of a quicker time @cogecohelps you don’t help and don’t care #cogeco. The best is you say for her to phone you. Her phone doesn’t work knuckleheads. She can’t call you

@hc2dotca @cogeco @cogecohelps Don’t hold your breath! 3 months with no phone service. I am starting to like my weekly phone calls.

Is Cogeco internet down?

It will take 13 days for a Cogeco technician to come fix our internet? Last month it took 11 days. Are you feeling ok @cogecohelps ? Are trying to push people to use a different provider? #ygk

@hc2dotca @cogeco 3 months and approximately a dozen phone calls and still no phone service! So incredibly frustrated.

Is cogeco in Kingston down?!

Is cogeco in Kingston down??

@MIHomeYGK @cogecohelps Yes poor Joelle but a standard msg like that would have been good from Cogeco themselves rather than conflicting messages.

Either Cogeco throttles or its infrastructure is terrible. @cogecohelps @cogeco

@ParkinsonKara @cogeco @cogecohelps 2/2 We're now getting bumped off our wifi which is frustrating. So problem is not fully fixed yet with our @cogeco service | @cogecohelps ... stay tuned.

@cogeco your company ******* sucks dogshit fix my ******* packet loss you dumb morons

@the905guy @cogeco @cogecohelps And it should be sooner. Their service wait times are crazy.

@MoyaJohnsonHH @cogeco I know a neighbor had this issue recently.

Hey @cogeco. Thanks for up selling me on a new product, giving me an appointment time and then saying I wasn’t home when I clearly was. Then when I call back you are unable to book me a new appointment, and no manager around to hear my complaint. Great service. Guess it’s Bell

@cogeco @cogecohelps 2/ It would be interesting/helpful to see if other @cogeco customers in #Halton are getting the service levels they are paying for. I've been a loyal customer for years but concerned right now. Maybe they can share their speed test results and use this hashtag: #cogecospeedtest

@ElowEdits @baynham_connor @NoSleevesGaming @Lyonsx63 That’s same with us. We had Bell and it had problems. If cogeco has the same it’s whatever at least better speeds

@cogeco not sure how you can just disconnect someones cable and internet because the people you sent can’t do their job. Then think it’s perfectly acceptable. This is why people cancel

@HanekGoat @NoSleevesGaming @ElowEdits @Lyonsx63 Bell is ten times expensive for shit internet. Cogeco is the way to go unless you want fibre optic