Cogeco Outage in Kingston, Ontario

@kingstonmeeting No I didn’t try. My computer is downstairs. And it never came on Cogeco 13. The OHL skates on!! Thanks for asking!

@stormwx1 The internet was spotty this morning in Kingston both bell and cogeco were down this morning..

@MIHomeYGK seems Cogeco is down in Westbrook.. no phone or internet #ygk #kingston #cogeco

@cogecohelps #cogeco internet and cable TV down in west end of Kingston #ygk #Kingston

@cogeco we still don’t have internet service. It has been off since last night

@cogecohelps My point is that certain events are not broadcast on TV, instead they are only available through TSN Go. It’s not like the price to subscribe through Cogeco is less than providers who offer the service.

@caitlinfralick @cogeco If I cancel the phone, will pay the same each month due to loss of discount for bundling. If I cancel everything, have to pay cancellation fees.

@rubeseatsinfo @cogeco No one at the company seems to care enough to see the issue through. You can’t speak to a supervisor. But if I cancel, I’ll have to pay $$$.

@cogecohelps my e-mail is being weird. I went 4 days unable to access. Came back this morning, it's down again. Cannot even access it on the cogeco site. What gives. I am in Kingston.

You have told me to DM you and still no response of a quicker time @cogecohelps you don’t help and don’t care #cogeco. The best is you say for her to phone you. Her phone doesn’t work knuckleheads. She can’t call you

@hc2dotca @cogeco @cogecohelps Don’t hold your breath! 3 months with no phone service. I am starting to like my weekly phone calls.

Is Cogeco internet down?

It will take 13 days for a Cogeco technician to come fix our internet? Last month it took 11 days. Are you feeling ok @cogecohelps ? Are trying to push people to use a different provider? #ygk

@hc2dotca @cogeco 3 months and approximately a dozen phone calls and still no phone service! So incredibly frustrated.

Is cogeco in Kingston down?!

Is cogeco in Kingston down??

@MIHomeYGK @cogecohelps Yes poor Joelle but a standard msg like that would have been good from Cogeco themselves rather than conflicting messages.

I just got a deal literally 100X better with Bell that Cogeco would never in their life give me hollllly

@cogeco I spoke to tech twice....and they said contact customer service....I keep getting tech.

@cogeco I know that we are outside your service area. What I’m trying to understand is why Cogeco salespeople are making appointments with my neighbours to install “high speed” internet. If you could answer that I would appreciate it. Thanks

@cogeco How do I get channel 426....I have called - huge wait times, I have online msg'ed - kept getting technical support....my mum wants to watch tennis and it'll be over before I get this problem solved. I need channel 426.....

@TekSavvyBuzz Incompetent Cogeco. No way to escalate beyond the wall of anonymous support. 2 weeks + of problems. One day off work, and another one proposed.

Hey @Bell_Support This weekend a salesperson from @cogecohelps came to my door in @Aburg_TownHall offering up to 1gig of internet using existing bell service lines. We don’t yet have FTTH and Cogeco doesn’t have coax service in my Amherstburg On. neighborhood. Is this possible.

@cogeco please send me an email I can contact to discuss my upcoming payment. I insist on not paying for this month as your service has been anything but exceptional. I've called countless times without anything being resolved and even had a tech here to replace my modem.

@cogeco I tried calling the number you gave me it says it is not in service

@cogeco Hey Jodi, is there a service outage with cogeco in the kingston area currently. I was watching tv this morning and now its not working with ref code 0600. Cheers,

@cogeco remote control problems with a PACE DC550D..tried new batteries... buttons not lighting up when pressed