1. Home
  2. Companies
  3. Cogeco
  4. Kingston
Cogeco

Cogeco outages and service status in Kingston, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Kingston, including 0 direct reports.
  • The most common problems reported in this area mention TV.
  • The most recent signal from this area was received May 25, 7:41 PM EDT.
  • 100% TV (100%)

The latest reports from users having issues in Kingston come from postal codes K7M .

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kingston, Ontario

The most recent Cogeco outage reports came from the following cities: Kingston.

CityProblem TypeReport Time
Kingston TV 5 days ago
Kingston TV 10 days ago
Kingston TV 1 month ago
Kingston Internet 2 months ago
Kingston TV 4 months ago
Kingston TV 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • AidanMcheese
    Aidan burgerking (@AidanMcheese) reported from Kingston, Ontario

    Bell wifi actually has the worst customer service @Bell I thought Cogeco was bad lmao

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    Cogeco went down.. any relation to tornado warning? #cogeco #ygk

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @BradKes6 @NASCARonTSN It's been happening for a year.. Cogeco says it is a bandwidth problem by TSN..

  • gobble1181
    Diana Davis Duerkop (@gobble1181) reported from Kingston, Ontario

    @kingstonmeeting No I didn’t try. My computer is downstairs. And it never came on Cogeco 13. The OHL skates on!! Thanks for asking!

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco ok what's happening in Kingston? #ygk not getting very many channels getting lots of S0900 or S0600 lots of sports programming not available pls fix.. and yes I did a hard reboot to be announced is still on even 2 hours later ie no menu

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @cogecohelps Thank you this was weirdess outage ever. This morning all back. Something went on locally in Kingston. Being in our 80s as seniors w/no house phone it was disturbing. Thankfully I got LTE on my cell phone. For hours husband kept calling Cogeco wait time 10 min gave up aft 1 hr.

  • terra_tara
    tlw (@terra_tara) reported from Kingston, Ontario

    And now being told "so you don't want my help" when I ask to speak to a manager. Poor customer service is INFURIATING. Even moreso for someone who works in Customer Service. #Cogeco

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    Major Internet Outage with Cogeco seems to be wide spread in Ontario.

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @ekiledjian @cogecohelps @cogeco Yes I got this on my phone.. but not on my TV.. it went black or blacked out.. this isn't the first time Cogeco dropped the ball on emergency/amber alerts..

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @CBCNews hey CBC who can we report your TV reception has been awful for 2 days now. It breaks up the picture & causing voices to be broken up. I am in Kingston. It cant be Cogeco because every other channel is just fine. We are now day 3 with this. Miss our news.

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @JCCWhyte @CKWS_TV Now that was slow.. took 1'15" to send.. cogeco must be throttling broadband to prevent another crash

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @DrHawken @eliteuser26 @LakebreezePWS I am counting how many times Cogeco has crashed it's up to 11x times absolutely horrible shitshow on their part.. #cogeco

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @MIHomeYGK seems Cogeco is down in Westbrook.. no phone or internet #ygk #kingston #cogeco

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    My F1 race on Cogeco shows a blank screen. Whats wrong now. Seems every week there are issues with our TV programming. Damn.

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @cogecohelps @cogeco Thank you we may but it is I am sure CBC or Cogeo issue. We have watched since 12:30 till just now at 2:43. A commercial came on and was breaking up and now the news feed is back to being garbled and breaking up. It depends on which camera and or feed.

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @CBCNews whats wrong with the CBC TV reception. It has been breaking up since last night. So bad this morning we cant watch our news. Just curious if it is caused by our local Cogeco provider or is everyone seeing the same issue. ?? Thank you. From Mrs D. Kingston Ontario

  • eliteuser26
    Claude Dicaire (@eliteuser26) reported from Kingston, Ontario

    @ihoplad @cogeco This is the second time this week that I don't have internet access from Cogeco. Not impressed with the service.

  • SteveCoville
    Steve Coville 🇨🇦 (@SteveCoville) reported from Fairmount, Ontario

    @cogecohelps @cogeco so when will the outage be fixed in the Westbrook area? Hydro One just replaced a power pole but no service from Cogeco.. No Phone line No Cable no Internet no WiFi #ygk #NoService

  • vdavies65
    Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @cogecohelps @cogeco Well BAD NEWS CBC is BREAKING UP badly again this morning while it was fine all day yesterday. I am in Kingston. Today is Thursday 15 at 7:43 a.m.

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • snake__rat
    Randan (@snake__rat) reported

    If @cogeco was any worse of a service they’d be @ServiceOntario

  • CanadianCurmudg
    Wayne Anderson (@CanadianCurmudg) reported

    @cogecohelps When will Cogeco resolve the email issue

  • IFcomic
    Iqbal Faizer (@IFcomic) reported

    @Bell @cogeco @MarkJCarney You even admitted the temporary phone # should be working, but you don't want to fix it until you've excluded every remote possibility it's not your fault when IT'S YOUR DAMN FAULT. Also don't require verification codes to unsubscribe from marketing emails I never requested.

  • franticlimbo
    Frances (@franticlimbo) reported

    Sorry @cogeco but your customer service phone/chat/online totally sucks

  • pauldris
    pauline driscoll 🇨🇦🇬🇧 (@pauldris) reported

    @cogecohelps trying to cancel our cogeco services …

  • MUgowanne
    SAF (@MUgowanne) reported

    @cogeco I have been trying to cancel my service and I have tried to call for over two weeks and a rep ends up transferring me to an extension nobody picks! Seems like I am forced to keep a service. I just got a bill asking me to pay when I already returned the modem. Kindly fix

  • Crypto_10_10
    Crypto_10 (@Crypto_10_10) reported

    @cogeco @cityburlington @cogeco — you guys officially have the worst customer support in the market. My bill jumped from $70 to $140 because my “promotion ended.” Even in the worst case, $140 for 1 Gbps is robbery.

  • lloyder1971
    Charles (@lloyder1971) reported

    @cogeco bunch of thieves. Called today to cancel our mother’s cable as she’s been in hospital over 2 months and is never coming home. Apartment is empty but because she can’t call herself she’s had to pay still. She can’t ******* talk. #cogecothieves

  • notsobigkahuna
    Alfred E. Newman (@notsobigkahuna) reported

    @cogecohelps Everyone I speak to from @cogeco says all the right things… then nothing happens. It actually said in the work order that 2 techs are required. One showed up. This is the 3rd time this exact problem has occurred.

  • mballack131313
    macker333 (@mballack131313) reported

    @NoSleevesGaming @cogeco Get on starlink.. won’t have those issues in the future