Cogeco outages and service status in Kingston, Ontario

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

• 
  Valerie Davies (@vdavies65) reported 23 seconds ago from Kingston, Ontario

  Watching CBC news for the last several days via Cogeco it is terrible. Breaks up constantly like.we would have during a bad storm. Tonight it is impossible. What is this about?

• 
  Steve Coville (@SteveCoville) reported 7 minutes ago from Kingston, Ontario

  @MIHomeYGK cogeco now tells me there's a service interruption or technical difficulties in the Kingston area #ygk

• 
  Steve Coville (@SteveCoville) reported 11 minutes ago from Kingston, Ontario

  @MIHomeYGK seems Cogeco is down in Westbrook.. no phone or internet #ygk #kingston #cogeco

• 
  Steve Coville (@SteveCoville) reported 17 minutes ago from Kingston, Ontario

  Looks like cogeco is down too this Rogers outage is really getting tiresome #rogers #rogersoutage #rogerssucks

• 
  Valerie Davies (@vdavies65) reported 23 minutes ago from Kingston, Ontario

  @CBCNews whats wrong with the CBC TV reception. It has been breaking up since last night. So bad this morning we cant watch our news. Just curious if it is caused by our local Cogeco provider or is everyone seeing the same issue. ?? Thank you. From Mrs D. Kingston Ontario

• 
  Steve Coville (@SteveCoville) reported 23 minutes ago from Kingston, Ontario

  @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

• 
  Diana Davis Duerkop (@gobble1181) reported 29 minutes ago from Kingston, Ontario

  @kingstonmeeting No I didn’t try. My computer is downstairs. And it never came on Cogeco 13. The OHL skates on!! Thanks for asking!

• 
  Valerie Davies (@vdavies65) reported 33 minutes ago from Kingston, Ontario

  @CBCNews hey CBC who can we report your TV reception has been awful for 2 days now. It breaks up the picture & causing voices to be broken up. I am in Kingston. It cant be Cogeco because every other channel is just fine. We are now day 3 with this. Miss our news.

• 
  Steve Coville (@SteveCoville) reported 34 minutes ago from Kingston, Ontario

  @stormwx1 The internet was spotty this morning in Kingston both bell and cogeco were down this morning..

• 
  Steve Coville (@SteveCoville) reported 35 minutes ago from Kingston, Ontario

  @cogeco @cogecohelps so any issues in Kingston area? Got no Wifi.. now on LTE

• 
  Valerie Davies (@vdavies65) reported 38 minutes ago from Kingston, Ontario

  Major Internet Outage with Cogeco seems to be wide spread in Ontario.

• 
  Aidan burgerking (@AidanMcheese) reported 39 minutes ago from Kingston, Ontario

  Bell wifi actually has the worst customer service @Bell I thought Cogeco was bad lmao

• 
  Valerie Davies (@vdavies65) reported 45 minutes ago from Kingston, Ontario

  @cogeco KINGSTON - can anyone help.. we have channel 713 CBS and it is airing Global Toronto? For 3 days as well now CBC News 765 has pixilated picture and garbled voices.

• 
  Steve Coville (@SteveCoville) reported 46 minutes ago from Kingston, Ontario

  @BradKes6 @NASCARonTSN It's been happening for a year.. Cogeco says it is a bandwidth problem by TSN..

• 
  Valerie Davies (@vdavies65) reported 52 minutes ago from Kingston, Ontario

  @koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.

• 
  Steve Coville (@SteveCoville) reported 53 minutes ago from Kingston, Ontario

  @MIHomeYGK Cogeco crashed.. never got the warning #cogeco

• 
  Steve Coville 🇨🇦 (@SteveCoville) reported 55 minutes ago from Fairmount, Ontario

  @cogecohelps @cogeco so when will the outage be fixed in the Westbrook area? Hydro One just replaced a power pole but no service from Cogeco.. No Phone line No Cable no Internet no WiFi #ygk #NoService

• 
  Steve Coville (@SteveCoville) reported 55 minutes ago from Kingston, Ontario

  @eliteuser26 @DrHawken @LakebreezePWS Whatever.. never got it.. do not excuse Cogeco for their incompetence during a tornado warning..

• 
  tlw (@terra_tara) reported 57 minutes ago from Kingston, Ontario

  And now being told "so you don't want my help" when I ask to speak to a manager. Poor customer service is INFURIATING. Even moreso for someone who works in Customer Service. #Cogeco

• 
  Nathalie Godbout (@Lilycat55555) reported 57 minutes ago from Kingston, Ontario

  @cogeco Internet not working at my place and I cannot access at your web page to find more informations and your phone number

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Redinhamilton (@redinhamilton) reported 5 minutes ago

  @cogecohelps Red-light is a horrible internet company who's website wont allow you to access account when it claims your password isnt correct. That would be cogeco btw. Plain. Garbage

• 
  Dr. Robert Aucoin (@RobertAucoin13) reported 7 minutes ago

  @cogeco Epico is the worst technology I've seen since the 1990s but I am sure @cogeco is saving money for their shareholders and that's all that matters

• 
  eppigy (@eppigy) reported 7 minutes ago

  @cogeco what’s up with the network in eastern Ontario? Expected up time!? Even your site is down.

• 
  Ashleigh Atkinson (@IronForgedFit) reported 11 minutes ago

  @cogeco Do better! Internet keeps dropping for prolonged periods of time. Your customer service chat drops and we have to start all over, it’s impossible to talk to anyone (such a poor connection on your end that they ended the call). This is atrocious for what people pay.

• 
  Raphaël Vignes (@RaphaelVignes) reported 13 minutes ago

  $CCA.NE Cogeco Communications: Paid 6.6% to own a stock priced for a (not so certain) slow death. Cogeco is a Regional North American cable: internet, TV, phone, thin MVNO. ~1.6m subs. Canada holds. Breezeline (13 secondary US states) is the problem child. Kind of a Mini-Comcast (disclaimer: owner). The familt keeps 80% of the votes via $CGO. Thesis. C$60, 5.0–5.3x EBITDA, 13x FCF, 6.6% growing dividend. FCF still C$500–550m on C$2.5bn of equity. Monte Carlo (20k): median C$88 / mean C$93, 79% of paths above spot. You get paid while waiting for US to stop getting worse. Risks. Breezeline is half of EBITDA and still losing broadband to fibre/FWA, they just wrote off C$1.2–1.8bn. Maybe sold once the operations will have improved? Net debt C$4.44bn (3.2x). Buybacks paused until ~3.0x. Priced in. Ongoing −2/−3% sales, margins stuck, capex stuck 20% of sales, WACC 8.5–9%. Discounts. dying-cable multiple + ugly US mix + leverage + dual-class shares. Not investment advice.

• 
  Bob Loblaw (@Avocado26430508) reported 14 minutes ago

  @cogecohelps My intention is to get some customer service any way possible. Seriously frustrated with how ****** cogeco operates.

• 
  Clare A (@Murphysmom67) reported 21 minutes ago

  RN I switched from Telus to Cogeco. I was told I didnt need a new SIM card bc Cogeco runs on Telus lines. Telus just disconnected me from the network. I have no calls, text or data. Your Chat line told me to call Mobility support. Apparently they dont understand what not activated on the network means. I need a Cogeco SIM card or to b reconnected to the network. What can u do to help? @cogecohelps

• 
  Bob Loblaw (@Avocado26430508) reported 21 minutes ago

  @cogeco Seriously 45 minute wait time before I can spread to a real person?? Wtf? Absolute dog **** customer service.

• 
  Sharon (@RealSharonD) reported 21 minutes ago

  @cogeco this is insane smh i am on my 4th call of the day for a total of 3.5 hours i cant get anyone from tech support , i can`t watch nothing my internet is either to slow to play anything or it just cuts out completely this has been going on since yesterday

• 
  MamaStyles (@MamaStyles77) reported 23 minutes ago

  Now my phone doesn’t work @cogeco mobile is the worst.