Cogeco outages and service status in Kingston, Ontario

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Full Outage Map

Cogeco generated 0 outage signals in the last 24 hours around Kingston, including 0 direct reports.
The most common problems reported in this area mention TV.
The most recent signal from this area was received May 25, 7:41 PM EDT.

TV (100%)

The latest reports from users having issues in Kingston come from postal codes K7M .

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 30, 4:20 AM EDT	0	0
May 30, 4:40 AM EDT	0	0
May 30, 5:00 AM EDT	0	0
May 30, 5:20 AM EDT	0	0
May 30, 5:40 AM EDT	0	0
May 30, 6:00 AM EDT	0	0
May 30, 6:20 AM EDT	0	0
May 30, 6:40 AM EDT	0	0
May 30, 7:00 AM EDT	0	0
May 30, 7:20 AM EDT	0	0
May 30, 7:40 AM EDT	0	0
May 30, 8:00 AM EDT	0	0
May 30, 8:20 AM EDT	0	0
May 30, 8:40 AM EDT	0	0
May 30, 9:00 AM EDT	0	0
May 30, 9:20 AM EDT	0	0
May 30, 9:40 AM EDT	0	0
May 30, 10:00 AM EDT	0	0
May 30, 10:20 AM EDT	0	0
May 30, 10:40 AM EDT	0	0
May 30, 11:00 AM EDT	0	0
May 30, 11:20 AM EDT	0	0
May 30, 11:40 AM EDT	0	0
May 30, 12:00 PM EDT	0	0
May 30, 12:20 PM EDT	0	0
May 30, 12:40 PM EDT	0	0
May 30, 1:00 PM EDT	0	0
May 30, 1:20 PM EDT	0	0
May 30, 1:40 PM EDT	0	0
May 30, 2:00 PM EDT	0	0
May 30, 2:20 PM EDT	0	0
May 30, 2:40 PM EDT	0	0
May 30, 3:00 PM EDT	0	0
May 30, 3:20 PM EDT	0	0
May 30, 3:40 PM EDT	0	0
May 30, 4:00 PM EDT	0	0
May 30, 4:20 PM EDT	0	0
May 30, 4:40 PM EDT	0	0
May 30, 5:00 PM EDT	0	0
May 30, 5:20 PM EDT	0	0
May 30, 5:40 PM EDT	0	0
May 30, 6:00 PM EDT	0	0
May 30, 6:20 PM EDT	0	0
May 30, 6:40 PM EDT	0	0
May 30, 7:00 PM EDT	0	0
May 30, 7:20 PM EDT	0	0
May 30, 7:40 PM EDT	0	0
May 30, 8:00 PM EDT	0	0
May 30, 8:20 PM EDT	0	0
May 30, 8:40 PM EDT	0	0
May 30, 9:00 PM EDT	0	0
May 30, 9:20 PM EDT	0	0
May 30, 9:40 PM EDT	0	0
May 30, 10:00 PM EDT	0	0
May 30, 10:20 PM EDT	0	0
May 30, 10:40 PM EDT	0	0
May 30, 11:00 PM EDT	0	0
May 30, 11:20 PM EDT	0	0
May 30, 11:40 PM EDT	0	0
May 31, 12:00 AM EDT	0	0
May 31, 12:20 AM EDT	0	0
May 31, 12:40 AM EDT	0	0
May 31, 1:00 AM EDT	0	0
May 31, 1:20 AM EDT	0	0
May 31, 1:40 AM EDT	0	0
May 31, 2:00 AM EDT	0	0
May 31, 2:20 AM EDT	0	0
May 31, 2:40 AM EDT	0	0
May 31, 3:00 AM EDT	0	0
May 31, 3:20 AM EDT	0	0
May 31, 3:40 AM EDT	0	0
May 31, 4:00 AM EDT	0	0
May 31, 4:20 AM EDT	0	0

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kingston, Ontario

The most recent Cogeco outage reports came from the following cities: Kingston.

City	Problem Type	Report Time
Kingston	TV	5 days ago
Kingston	TV	11 days ago
Kingston	TV	1 month ago
Kingston	Internet	2 months ago
Kingston	TV	4 months ago
Kingston	TV	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

Claude Dicaire (@eliteuser26) reported 4 minutes ago from Kingston, Ontario
@ihoplad @cogeco This is the second time this week that I don't have internet access from Cogeco. Not impressed with the service.
Nathalie Godbout (@Lilycat55555) reported 4 minutes ago from Kingston, Ontario
@cogeco Internet not working at my place and I cannot access at your web page to find more informations and your phone number
Steve Coville (@SteveCoville) reported 5 minutes ago from Kingston, Ontario
@cogecohelps @cogeco ok what's happening in Kingston? #ygk not getting very many channels getting lots of S0900 or S0600 lots of sports programming not available pls fix.. and yes I did a hard reboot to be announced is still on even 2 hours later ie no menu
Steve Coville (@SteveCoville) reported 9 minutes ago from Kingston, Ontario
@MIHomeYGK Cogeco crashed.. never got the warning #cogeco
Valerie Davies (@vdavies65) reported 11 minutes ago from Kingston, Ontario
@CBCNews hey CBC who can we report your TV reception has been awful for 2 days now. It breaks up the picture & causing voices to be broken up. I am in Kingston. It cant be Cogeco because every other channel is just fine. We are now day 3 with this. Miss our news.
Steve Coville (@SteveCoville) reported 16 minutes ago from Kingston, Ontario
@MIHomeYGK is cogeco still having issues?
Steve Coville (@SteveCoville) reported 19 minutes ago from Kingston, Ontario
@cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now
Aidan burgerking (@AidanMcheese) reported 21 minutes ago from Kingston, Ontario
Bell wifi actually has the worst customer service @Bell I thought Cogeco was bad lmao
kari hunton kelly (@karikelly1960) reported 22 minutes ago from Kingston, Ontario
@cogeco I have a webinar at 3 pm. Do you think the outage in Kingston area will be resolved?
Valerie Davies (@vdavies65) reported 22 minutes ago from Kingston, Ontario
@cogecohelps Thank you this was weirdess outage ever. This morning all back. Something went on locally in Kingston. Being in our 80s as seniors w/no house phone it was disturbing. Thankfully I got LTE on my cell phone. For hours husband kept calling Cogeco wait time 10 min gave up aft 1 hr.
Steve Coville (@SteveCoville) reported 24 minutes ago from Kingston, Ontario
@DrHawken @eliteuser26 @LakebreezePWS I am counting how many times Cogeco has crashed it's up to 11x times absolutely horrible shitshow on their part.. #cogeco
Steve Coville (@SteveCoville) reported 34 minutes ago from Kingston, Ontario
@eliteuser26 Cogeco across Ontario was down for 3+hours
Valerie Davies (@vdavies65) reported 36 minutes ago from Kingston, Ontario
Watching CBC news for the last several days via Cogeco it is terrible. Breaks up constantly like.we would have during a bad storm. Tonight it is impossible. What is this about?
Steve Coville (@SteveCoville) reported 49 minutes ago from Kingston, Ontario
@BradKes6 @NASCARonTSN It's been happening for a year.. Cogeco says it is a bandwidth problem by TSN..
Steve Coville (@SteveCoville) reported 49 minutes ago from Kingston, Ontario
@JCCWhyte @CKWS_TV Now that was slow.. took 1'15" to send.. cogeco must be throttling broadband to prevent another crash
Steve Coville (@SteveCoville) reported 49 minutes ago from Kingston, Ontario
@eliteuser26 Still having issues apparently its bigger than Ontario whatever network or server network cogeco is using..
Shayne Bampton (@snoshi) reported 55 minutes ago from Kingston, Ontario
why does amazon want me to pay 1.99 per episode for yellowstone or buy a season pass for the show in a service i already pay to watch. it’s like cogeco stopping me to tip them $3 to watch tim and friends when i already pay for cable. ridiculous. back to torrents
Valerie Davies (@vdavies65) reported 56 minutes ago from Kingston, Ontario
@koopy @Xplornet @elonmusk Damn we could use this in town now. Over 32 people on our node during the day now. Used to be 3 or 4. Some days Internet is slooow. Cogeco needs to pay attention as well.
Steve Coville (@SteveCoville) reported 57 minutes ago from Kingston, Ontario
@MIHomeYGK cogeco now tells me there's a service interruption or technical difficulties in the Kingston area #ygk
Valerie Davies (@vdavies65) reported 58 minutes ago from Kingston, Ontario
For some time now CBC news on channel 765 with Cogeco is annoying. Is it Cogeco or CBC. Constantly breaking up. The remote address by Ford right now is terrible. Can hardly understand 3 words in a row. Even from the main feed today during news it was breaking up.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

RealStevenJames (@RealStevieJames) reported 3 minutes ago
@cogeco your support system has to be one of the worst. I have no internet to complete my work. I’ve spend an hour and half troubleshooting and trying to call. I was disconnected 2 times so I used to app to speak with support on there. Lucky me, that convo dropped too. Call me!
Cogeco (@CogecoQC) reported 4 minutes ago
@RogerCoutu22272 There has been no mentions of a mass credit for the outage. If you'd like your situation studied, I would give us a call. Francis - Cogeco
HumbertOst (@christiancont) reported 6 minutes ago
@cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!
Ryan (@moe1178) reported 9 minutes ago
@cogeco are you serious with your technical support? What a joke!!!!
John Bugailiskis (@John_Bug) reported 9 minutes ago
Update. After over 2 days without service it has been restored. Apparently another Cogeco tech physically cut the connection to their terminal box. How does that happen and why could your system not detect it? Finally, when will I be refunded?
Greg Gilhooly (@GregGilhooly) reported 10 minutes ago
I’m on hold trying to get an @cogeco technical issue resolved. Not only are there no humans to pick up the call, but the recorded messages they play while on hold are computer generated and mis-pronounce both “wi-fi” and the name of the company itself. It’s bizarre and awful.
Agent Kujan (@LoneSlug) reported 11 minutes ago
@cogeco I have a problem. I spent the last 50 minutes dancing through your menu system trying to fix my internet. I can't get hold of a actual person to resolve the issue after using the self help portion. I want to talk to an actual human!
Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported 12 minutes ago
@cogecohelps Once I opened a ticket and Cogeco recognized the outage, they resolved it. But, your support should not have waited for a customer to convince you of an outage in your own network. Aren't you monitoring your network for outages and impact 24/7 ?
Vicki (@VickiSMcKinney) reported 12 minutes ago
@cogeco, where did my channels go? I only get 700. We can watch stuff we have recorded so it not the box. Can you help.
Wendy Stafford (@WendyStafford14) reported 12 minutes ago
@cogeco Not just Epico were impacted, my normal service was also. During the Grey Cup, screen would go completely black on numerous occasions, pixelated every 30 to 40 seconds. Tried calling tech support to no avail.Can you not handle the customer demand?