Cogeco Outage Report in Kingsville, Ontario

@cogeco Why bother with EAS warnings when only a black screen is shown? Fix this!!!

My next door neighbour was just told by @cogeco that they cannot fix her broken wire to her house for 3 months, so no phone, Internet or TV until September. Never heard of waiting this long to fix a single broken wire. Glad I have my Internet with @bell #scarry

Heh #cogeco get your line off my friends’ house and fix the facia from 2 years ago @ 843 Wride in Kingsville....unacceptable customer service. @cogeco @cogecohelps

@cogeco I did. Thank you, Michelle. My tv will be out for four days and my internet will be intermittent until then. Hoping there will be compensation for this disruption in my service.

@cogeco your internet absolute horse shit why am i (my hardworking immigrant parents) paying $110 a month to buffer on a google search

@cogeco It’s blacked out in my area. I don’t think it’s a fixable issue. It just doesn’t make sense that Shaw can show it in this area and Cogeco can’t.

Hey @cogeco How is a channel I pay for (TSN2) blacked out in my area (Windsor,ON), but someone with Shaw can get it without issue in Maidstone, ON. I can drive there in ten minutes. This is ridiculous.

@martybeneteau @DetroitLions @cogeco @cogecohelps Worst feed i have every had! Brutal

@theshadowknows3 @cogeco Cogeco says it’s not them that initiates a blackout, it’s the broadcaster, but @TSN_Sports refuses to respond. My guess is that they’ll blame @NHL for it. Regardless, it’s horseshit.

No internet @cogeco - issue persists after a reboot. L3B 4W4

@cogecohelps does cogeco allow the use of third party modems? What do I do if mine is broken?

@SWIFT_Broadband @DufferinCounty @cogeco How do I get SWIFT Broadband at my home? I've been following this initiative for literally YEARS now and there is still no service (or ETA) for my area.

@cogeco is the “worst” internet provider, was force to switch to this company because of my location, 9/10 days it doesn’t work, do not recommend it to anyone. we have there highest performance internet speed pkg. we have to constantly call them to fix it. worst provider exp.

I’m confused. I’m paying @Cogeco $81 per month including tax for 120Mbps download. And @Bell just sent me an offer of 15Mbps download on Fibe for $85. Is #Bell nuts thinking this is a good plan? Am I missing something? That seems like a lot for a very slow connection. #Internet

@OakvilleChamber @cogeco @GlenAbbeyGC Your door to door salesperson was unprofessional and would not leave my door when I said I was not interested in your service. Thanks, but after seeing that, I'll stick with Bell. Way too pushy

@cogecohelps @cogeco My mother spoke with 3 reps and none of them were able to fix the issue and claimed there was no issue. I called in and I ensured it was fixed. Finally, a rep that knew how to do their job. Issue now resolved.

@cogecohelps since my phone ,internet and TV are all cogeco, does your customer service think its a game when I call and they reset the modem ending the conversation WITHOUT fixing the issue. worst customer service ever!

@cogecohelps Cogeco support is like pulling fking teeth. They are one of two things: 1/ Incompetent Or 2/ Taking advantage of my elderly mother. They didn’t give her the package she signed up for (their promo), charged her more than the promo and gave her less services.

@cogecohelps I am infuriated that my internet speed has plummeted and I'm sure I won't be reimbursed for service that Cogeco is not holding their end of the bargain up on. Guess what, no support to contact.