Cogeco Outage Report in LaSalle, Ontario

@cogeco Why bother with EAS warnings when only a black screen is shown? Fix this!!!

@LilSarahBelle @cogeco It’s not considered an outage lol. It’s the Epico server. I told them they need to be quicker in communicating out as I just wasted my time with them

@cogeco Cable out been waiting on the phone for half an hour and you finally decide to advise us of a problem. Where exactly is the issue.

Haven’t been watching cable tv much but trying to watch the @NFL draft on @cogeco and as disappointed as always. Picture freezing, “ONE MOMENT PLEASE...” @cogeco continues to let us down.

@cogeco I had an outage two weeks ago for 6 hours. Now this outage for 7 and counting...

@taximom_03 @cogeco @cogecohelps Mines not working

@cogeco Yes I am getting the same issue

@cogeco turns out I may need some help... tech came, couldn’t install our new internet service due to some damaged line (totally understandable!). I called today to get an updated ETA on repair/install and they told me 5-10 business days 😳

@Clmumme @cogeco Amen! Well said! If they had respected me as a customer, I wouldn’t have left!

@cogeco I did. Thank you, Michelle. My tv will be out for four days and my internet will be intermittent until then. Hoping there will be compensation for this disruption in my service.

@cogeco your internet absolute horse shit why am i (my hardworking immigrant parents) paying $110 a month to buffer on a google search

@cogeco It’s blacked out in my area. I don’t think it’s a fixable issue. It just doesn’t make sense that Shaw can show it in this area and Cogeco can’t.

Hey @cogeco How is a channel I pay for (TSN2) blacked out in my area (Windsor,ON), but someone with Shaw can get it without issue in Maidstone, ON. I can drive there in ten minutes. This is ridiculous.

Internet guy is coming to my house for the FOURTH ******* TIME THIS MONTH @cogeco y'all ******* suck I'm cancelling my shit MNSI gang it is...

@cogeco @cogecohelps Having audio and picture display problems. Screen keeps freezing. Pay too much money for these things to happen.

@cogeco @cogecohelps please explain to me why I made 2 appointments and no one shows up to either. No phone call...and it was an “all day appointment” that I stayed home for! #mnsi here I come. Absolutely horrible service

Well @cogeco @cogecohelps and #YQG #cogeco customers: There is an outage. Unfortunately Cogeco website not updated. Nothing on twitter. No way to msg on Twitter and no response to my tweet. I had to find out from Shaun in a chat - wow, not good. #internet

Cogeco has an outage the day I wanna post at home blesseddddddd

Also I know I rip on Cogeco/Rogers a lot for their depressing PSA’s but at least they never aired Just For Laughs Gags before a game

cogeco is slow in windsor don't ever get @cogeco internet it sucks and i am going to switch to MNSi as soon as possible because you guys just tell me to reboot my router every time like its my issue when the upload speeds randomly go down my 1000%

@cogecohelps living in lower Stoney Creek. Never had an issue with speed or connectivity. A few weeks ago Bell ran all new fiberoptic lines and since then cogeco has been SLOW. Could be just by chance but super frustrating either way

No internet @cogeco - issue persists after a reboot. L3B 4W4

@cogecohelps does cogeco allow the use of third party modems? What do I do if mine is broken?

@SWIFT_Broadband @DufferinCounty @cogeco How do I get SWIFT Broadband at my home? I've been following this initiative for literally YEARS now and there is still no service (or ETA) for my area.

@cogeco is the “worst” internet provider, was force to switch to this company because of my location, 9/10 days it doesn’t work, do not recommend it to anyone. we have there highest performance internet speed pkg. we have to constantly call them to fix it. worst provider exp.

I’m confused. I’m paying @Cogeco $81 per month including tax for 120Mbps download. And @Bell just sent me an offer of 15Mbps download on Fibe for $85. Is #Bell nuts thinking this is a good plan? Am I missing something? That seems like a lot for a very slow connection. #Internet

@OakvilleChamber @cogeco @GlenAbbeyGC Your door to door salesperson was unprofessional and would not leave my door when I said I was not interested in your service. Thanks, but after seeing that, I'll stick with Bell. Way too pushy

@cogecohelps @cogeco My mother spoke with 3 reps and none of them were able to fix the issue and claimed there was no issue. I called in and I ensured it was fixed. Finally, a rep that knew how to do their job. Issue now resolved.

@cogecohelps since my phone ,internet and TV are all cogeco, does your customer service think its a game when I call and they reset the modem ending the conversation WITHOUT fixing the issue. worst customer service ever!

@cogecohelps Cogeco support is like pulling fking teeth. They are one of two things: 1/ Incompetent Or 2/ Taking advantage of my elderly mother. They didn’t give her the package she signed up for (their promo), charged her more than the promo and gave her less services.