Cogeco Outage in Windsor, Ontario

@LilSarahBelle @cogeco It’s not considered an outage lol. It’s the Epico server. I told them they need to be quicker in communicating out as I just wasted my time with them

@cogeco Cable out been waiting on the phone for half an hour and you finally decide to advise us of a problem. Where exactly is the issue.

Haven’t been watching cable tv much but trying to watch the @NFL draft on @cogeco and as disappointed as always. Picture freezing, “ONE MOMENT PLEASE...” @cogeco continues to let us down.

@cogeco I had an outage two weeks ago for 6 hours. Now this outage for 7 and counting...

@taximom_03 @cogeco @cogecohelps Mines not working

@cogeco Yes I am getting the same issue

@cogeco turns out I may need some help... tech came, couldn’t install our new internet service due to some damaged line (totally understandable!). I called today to get an updated ETA on repair/install and they told me 5-10 business days 😳

@Clmumme @cogeco Amen! Well said! If they had respected me as a customer, I wouldn’t have left!

@cogeco I did. Thank you, Michelle. My tv will be out for four days and my internet will be intermittent until then. Hoping there will be compensation for this disruption in my service.

@cogeco your internet absolute horse shit why am i (my hardworking immigrant parents) paying $110 a month to buffer on a google search

@cogeco It’s blacked out in my area. I don’t think it’s a fixable issue. It just doesn’t make sense that Shaw can show it in this area and Cogeco can’t.

Hey @cogeco How is a channel I pay for (TSN2) blacked out in my area (Windsor,ON), but someone with Shaw can get it without issue in Maidstone, ON. I can drive there in ten minutes. This is ridiculous.

Internet guy is coming to my house for the FOURTH ******* TIME THIS MONTH @cogeco y'all ******* suck I'm cancelling my shit MNSI gang it is...

@cogeco @cogecohelps Having audio and picture display problems. Screen keeps freezing. Pay too much money for these things to happen.

@cogeco @cogecohelps please explain to me why I made 2 appointments and no one shows up to either. No phone call...and it was an “all day appointment” that I stayed home for! #mnsi here I come. Absolutely horrible service

Well @cogeco @cogecohelps and #YQG #cogeco customers: There is an outage. Unfortunately Cogeco website not updated. Nothing on twitter. No way to msg on Twitter and no response to my tweet. I had to find out from Shaun in a chat - wow, not good. #internet

Cogeco has an outage the day I wanna post at home blesseddddddd

Also I know I rip on Cogeco/Rogers a lot for their depressing PSA’s but at least they never aired Just For Laughs Gags before a game

cogeco is slow in windsor don't ever get @cogeco internet it sucks and i am going to switch to MNSi as soon as possible because you guys just tell me to reboot my router every time like its my issue when the upload speeds randomly go down my 1000%

@cogecohelps Hey. I have been noticing an issue with your Arris DCX525 boxes messing up CEC and HDMI-ARC on all makes and models of modern TV's. I work in the service industry and am not a Cogeco customer. Can I get a PM from a high level tech support please :). Thanks.

@cogeco What is going on now in Waterdown Ontario? When will the service be restored?

@cogecohelps @cogeco #BellLetsTalk I woke up this morning and cannot get #NBC channels on #cogeco cable. Instead I get a Barrie news feed. Please fix this and reimburse me for one day’s service

@cogecohelps Cogeco doesn't help they steal from you. THIEVES. IM PISSED.

@cogecohelps And who charges 75$ to cnacel a service. 75$!!!!!!! We already pay enough as it is to use the service. Shame on cogeco. Time to find new internet. And no more cable especially when we have android boxes now. SHAME ON YOU.

The Cord for Cable TV Runs Down into Hell, ... i.e. Bell & Cogeco

@breezeline @cogeco @corporateknight Possibly the worst customer service I have received. I will email you the chat where the agent basically told me to do one and phone wait times of over an hour with no answer

@cogecohelps Hey Cogeco, I waited on hold for 15 mins, talked to Tech support for 20 mins to be put on hold again and then be disconnected. Called again and waited for 15 mins on hold to be disconnected again!!! What is going on!!! This service sucks!!!

@TekSavvyCSR 22 hours in and still no resolution to the outage in downtown Kingston? I know the original issue was with #cogeco but they show their problems resolved at 2:34 for morning. Why are #Teksavvy customers still not connected?

@nejsnave We use Cogeco because it's the only internet provider that will give r area any service. It's also the "cheapest" we r paying on disability. I also use Chatr for my cell provider as they don't expect u to have perfect credit like the other places do. That's over $200 a month. 1/

The same time every day @cogeco this is getting out of hand. Here i am yet again for the 14th day in a row unable to use the internet at this time of day at all. 3 years of this issue. Still no answers.