Cogeco Outage Report in Windsor, Ontario

@cogeco Cable out been waiting on the phone for half an hour and you finally decide to advise us of a problem. Where exactly is the issue.

Well @cogeco @cogecohelps and #YQG #cogeco customers: There is an outage. Unfortunately Cogeco website not updated. Nothing on twitter. No way to msg on Twitter and no response to my tweet. I had to find out from Shaun in a chat - wow, not good. #internet

@Clmumme @cogeco Amen! Well said! If they had respected me as a customer, I wouldn’t have left!

@cogeco I did. Thank you, Michelle. My tv will be out for four days and my internet will be intermittent until then. Hoping there will be compensation for this disruption in my service.

Also I know I rip on Cogeco/Rogers a lot for their depressing PSA’s but at least they never aired Just For Laughs Gags before a game

@cogeco your internet absolute horse shit why am i (my hardworking immigrant parents) paying $110 a month to buffer on a google search

@cogeco turns out I may need some help... tech came, couldn’t install our new internet service due to some damaged line (totally understandable!). I called today to get an updated ETA on repair/install and they told me 5-10 business days 😳

Internet guy is coming to my house for the FOURTH ******* TIME THIS MONTH @cogeco y'all ******* suck I'm cancelling my shit MNSI gang it is...

cogeco is slow in windsor don't ever get @cogeco internet it sucks and i am going to switch to MNSi as soon as possible because you guys just tell me to reboot my router every time like its my issue when the upload speeds randomly go down my 1000%

@taximom_03 @cogeco @cogecohelps Mines not working

@cogeco It’s blacked out in my area. I don’t think it’s a fixable issue. It just doesn’t make sense that Shaw can show it in this area and Cogeco can’t.

@cogeco Why bother with EAS warnings when only a black screen is shown? Fix this!!!

@cogeco I had an outage two weeks ago for 6 hours. Now this outage for 7 and counting...

@cogeco @cogecohelps please explain to me why I made 2 appointments and no one shows up to either. No phone call...and it was an “all day appointment” that I stayed home for! #mnsi here I come. Absolutely horrible service

Hey @cogeco How is a channel I pay for (TSN2) blacked out in my area (Windsor,ON), but someone with Shaw can get it without issue in Maidstone, ON. I can drive there in ten minutes. This is ridiculous.

@cogeco @cogecohelps Having audio and picture display problems. Screen keeps freezing. Pay too much money for these things to happen.

@LilSarahBelle @cogeco It’s not considered an outage lol. It’s the Epico server. I told them they need to be quicker in communicating out as I just wasted my time with them

Haven’t been watching cable tv much but trying to watch the @NFL draft on @cogeco and as disappointed as always. Picture freezing, “ONE MOMENT PLEASE...” @cogeco continues to let us down.

@cogeco Yes I am getting the same issue

Cogeco has an outage the day I wanna post at home blesseddddddd

@canadaposthelps hello. I have been waiting for a new modem from Cogeco. I specifically asked that I be able to pick it up at a Canada Post outlet as I do not have access to the mailbox at my building. apparently it was delivered here anyway & sits unable for me to p/u..help.

@cogeco around 8 mb is my internet speed tonight shut off everything rebooted the router and 8.57 mb is supposed to be close to 1 terabyte. Wtf am I paying for DSL is faster.

I HATE automated phone calls from companies! @cogeco was supposed to be here tonight to fix my internet. They called earlier to say the tech guy was sick & would now be here tomorrow. Just had an automated call I couldn’t understand so now I don’t know what the hell is happening!

@KevinBurke32 We're working on it but we don't currently have a specific time of resolution. Very sorry for the inconvenience. Thierry Cogeco - Trois-Rivières

@cogeco They better be fined for damage! You get charged for digging without calling one call before diffing and break a gas line or finer but what the hell!? You can see above ground cable!!

@cogecohelps, @cogeco: Internet's down! Hamilton Downtown, since past hour now, can you please help?

@NoMansion_RL I called the company @cogeco to see but it says they are gonna be installing it eventually but no tech support gave me a official date :/

@pjp195501 @ddale8 Never Shaw. Cogeco is better, as much as they tick me off sometimes, but never Wightman.

@cogeco Every time there is an outage it’s a cut cable. #justsaying

@cogecohelps internet outage after improperly loaded truck cut cables along Highway 2 between Kingston and Gananoque. Tech Rep in Burlington says that only 3 cogeco customers are out, but he didn’t seem to appreciate that the addresses he listed are along 5 km of road #rurallife