Cogeco Outage in Markham, Ontario

@cogeco Way too late. Thanks for leaving an elderly customer in the lurch. And how dare you charge her for lack of service.

@cogeco @cogeco After leaving my mom without a phone for a week, you missed your appointments again. Oh well I think she’s going back to Bell as she’d like a service that works.

Horrible experience with @cogecohelps #cogeco Damaged some outlets at my home 2 months ago and yet to fix them. #CustomerService

More crappy service from Chatham’s Teksavvy - resellers of @bellcanada and @Rogers. Still waiting for internet service to resume after a move. But I got charged the moving fee already. @TekSavvyBuzz @TekSavvyNetwork @cogeco

@RogersHelps None of what you described happened. Even after 6 calls. Each one ended with an assurance of a return but not once did I receive one. Stop failing. Your technical teams should be embarrassed. I've been a paying customer for 2 years. #consumers #canada #isp @Bell @cogeco

@cogeco has to have the worst customer service. “We changed our system and can no longer offer promos or discounts” When is @Rogers & #BellFibe coming to Chatham-Kent?

@Doucet3 @cogecohelps I can’t get this to work either! I have a Bell & Cogeco login and neither of working. I’m so annoyed!!!

I just got a deal literally 100X better with Bell that Cogeco would never in their life give me hollllly

@cogeco I spoke to tech twice....and they said contact customer service....I keep getting tech.

@cogeco I know that we are outside your service area. What I’m trying to understand is why Cogeco salespeople are making appointments with my neighbours to install “high speed” internet. If you could answer that I would appreciate it. Thanks

@cogeco How do I get channel 426....I have called - huge wait times, I have online msg'ed - kept getting technical support....my mum wants to watch tennis and it'll be over before I get this problem solved. I need channel 426.....

@TekSavvyBuzz Incompetent Cogeco. No way to escalate beyond the wall of anonymous support. 2 weeks + of problems. One day off work, and another one proposed.

Hey @Bell_Support This weekend a salesperson from @cogecohelps came to my door in @Aburg_TownHall offering up to 1gig of internet using existing bell service lines. We don’t yet have FTTH and Cogeco doesn’t have coax service in my Amherstburg On. neighborhood. Is this possible.

@cogeco please send me an email I can contact to discuss my upcoming payment. I insist on not paying for this month as your service has been anything but exceptional. I've called countless times without anything being resolved and even had a tech here to replace my modem.

@cogeco I tried calling the number you gave me it says it is not in service

@cogeco Hey Jodi, is there a service outage with cogeco in the kingston area currently. I was watching tv this morning and now its not working with ref code 0600. Cheers,

@cogeco remote control problems with a PACE DC550D..tried new batteries... buttons not lighting up when pressed