Cogeco outages and service status in Mascouche, Quebec

Problems in the last 24 hours in Mascouche, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Mascouche, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near Mascouche, Quebec

Latest outage, problems and issue reports in Mascouche and nearby locations:

• 
  Elrich58 🇨🇦🇲🇶 🏌️‍♀️🏒🦉🦅 (@Elrich58) reported 22 minutes ago from Boucherville, Quebec

  @Isabelle985 J’en suis bouleversée! @cogeco WTF 🤬

• 
  Contrôle d'accès (@lebrejj) reported 51 minutes ago from Laval, Quebec

  @le985fm @JustinTrudeau @LouisLacroixQC Louis Lacroix qui ricane tjrs pour rien Justin Trudeau le bouffon de service ça ne volera pas très haut cette entrevue. Après Maréchal et Bigras qu'attend Cogeco pour se débarrasser de Lacroix ? Il y a sûrement de bons candidats potentiels.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Allan Gao (@Allan_Gao12) reported 2 minutes ago

  @cogeco I cancelled my internet service after my contract ended, yet you charged me a $75 early cancellation fee in violation of CRTC rules. I emailed you, but you ignored me. Is this how you treat your customers?

• 
  Lola 🇨🇦🏟️⚾🍸 (@shoegirl68) reported 7 minutes ago

  @Reil76 @Bell Left bell because of these issues..fibe doesn't seem better.. Cogeco internet.. knock on wood..has been great

• 
  Bob Loblaw (@Avocado26430508) reported 11 minutes ago

  @cogeco Seriously 45 minute wait time before I can spread to a real person?? Wtf? Absolute dog **** customer service.

• 
  MamaStyles (@MamaStyles77) reported 11 minutes ago

  If anyone needs help @nejsnave They can message me and I can compile names etc and send to Jen.I don’t have call service thanks @cogeco but my data is good!

• 
  Bob Loblaw (@Avocado26430508) reported 11 minutes ago

  Hey @cogeco! What happened to my install today? Lost half a days pay. Never left the house. Tech couldn't be bothered to ring doorbell, knock on door or call. Now being told the easiest I can get an install is August 5th. 2hrs to finally get through to a supervisor. Brutal

• 
  Alan Cross 🇨🇦 (@alancross) reported 12 minutes ago

  Oh, dear. Is there a massive internet outage in Canada? Cogeco, Bell, Rogers, Telus, Teksavvy and more are reporting problems. Check Downdetector. Everything seems to have started around 2pm EDT:

• 
  Clanker (@clanker69420) reported 12 minutes ago

  @cogeco Time switch providers you guys are absolutely awful.

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  Lexi (@Lexi58746074319) reported 15 minutes ago

  @wallygator23 @cogecohelps @cogeco Exactly. Huge outage and no post on X. They don’t answer the phones either. It’s bare minimum of customer service.

• 
  Lexi (@Lexi58746074319) reported 19 minutes ago

  @passepruneau @cogeco One of the worst handling of a crisis from a PR/customer service standpoint I’ve seen in a long time.

• 
  Ashleigh Atkinson (@IronForgedFit) reported 20 minutes ago

  @cogeco Do better! Internet keeps dropping for prolonged periods of time. Your customer service chat drops and we have to start all over, it’s impossible to talk to anyone (such a poor connection on your end that they ended the call). This is atrocious for what people pay.