Cogeco

Cogeco Outage Report in Niagara-on-the-Lake, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Niagara-on-the-Lake, Ontario 12/22/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (40%)

    TV (40%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Niagara-on-the-Lake, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines, Niagara Falls, Thorold and Niagara-on-the-Lake.

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City Problem Type Report Time
CanadaSt. Catharines TV
CanadaNiagara Falls Internet
CanadaNiagara Falls TV
CanadaSt. Catharines TV
CanadaNiagara Falls TV
CanadaSt. Catharines TV

Community Discussion

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Cogeco Issues Reports Near Niagara-on-the-Lake, Ontario

Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • dayloro Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario

    @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

  • velango Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario

    @cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • jill_lr Jill 💫 (@jill_lr) reported from Niagara Falls South, Ontario

    If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • Hodgy1414 Hodgy (@Hodgy1414) reported from Thorold South, Ontario

    Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • just_ask_alex Alex (@just_ask_alex) reported

    @cogecohelps @cogeco @Bell I don’t understand how it is that you can’t send a technician to fix their mistake. I realize mistakes happen but what shows your ability to serve your customers is how you fix your mistakes.

  • puulima Stevo (@puulima) reported

    @NSantos007 @cogecohelps Somebody replied to a separate tweet saying their website now says 6am estimated resolution. This sure sounds like planned outages w/o any notice. @cogeco - care to comment?

  • puulima Stevo (@puulima) reported

    @cogecohelps Hey Cogeco. How come my Internet is going down every night around midnight? Last night it was out for 3 hours. It’s been out an hour now. I really don’t feel like calling in at this late hour. Thought last night was a fluke. 2 nights in a row? I’ve rebooted the router. No luck.

  • __GREATGAZOO GreatGazoo (@__GREATGAZOO) reported

    @cogecohelps @cogeco All fine now thank you. Note that my box attached to the house has come away from the wall. I need to open it in order to secure it....but of course, I cannot open it. Can you request service, or shall I?

  • just_ask_alex Alex (@just_ask_alex) reported

    @cogecohelps @cogeco @Bell I guess will have use cell phone data to attend grade 12 chemistry today. Third day with no service

  • uh__no uh no (@uh__no) reported

    @leosleepy agreed i gotta reboot my router almost ******* DAILY because cogeco is so ****

  • DancerMegs Meghan Labadie (@DancerMegs) reported

    @cogecohelps @cogeco getting really frustrated with intermittent service every single night. Despite several attempts at contacting customer service and being brushed off every time as "noisy" lines. We've lost internet 8 times in 3 hours alone.

  • cogeco Cogeco Connexion (@cogeco) reported

    Dear customers, Please note that a hydro outage is impacting our services in #Hamilton, #Dundas, #Ancaster and surrounding areas. We will post an update when more information is made available. - Tristan Cogeco

  • imanlakhani79 Iman (@imanlakhani79) reported

    @cogeco Not working in Milton. Any Eta?. My daughter has 2 exams today

  • Warmy110 Warmy1 (@Warmy110) reported

    @jm_731 @cogeco What about leamington every night? Ridiculous that we all pay good money and your service hasn't been up to par. Then on hold for hrs with customers service. Rebates for everyone