Cogeco Outage Report in Niagara-on-the-Lake, Ontario

@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.

Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

Cogeco sucks

@cogeco down again???

@cogeco hey guys, is there an outage in South St. Catharines? #cogeco

@cogecohelps where can I find information on Cogeco’s new service epico?

@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

@cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

@cogeco Wifi down in North St Catharines.....

@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

@cogeco 4th time last two weeks, not including the DNS issues. Internet outage in Hamilton Ontario. 10:45pm 01/20/21 still on hold waiting for support... Y'all need to get your house in order.

@cogecohelps @cogeco @Muskoka411 Thanks Cole. I called support this morning and we resolved the router issue. I had terrific support from the call centre. Thank you!

@cogeco @cogecohelps Cogeco, our internet in North Burlington is down again and all of sudden on your website is showing that you have planned maintenance for next 4 hours? If it was planned why did you not make us aware of it ahead of time? Will it be really 4hrs?

@cogeco TV and Internet down in SE Oakville right now. ETA?

Cogeco, my internet is down again. When are we getting our refund for weekly service interruptions?

@cogecohelps @TheAkibaGuy What’s going on? This has been about the 5th time since the new year that Cogeco has been down or experiencing network interruptions.

8:45 am just as online classes begin, @cogeco goes down again. #virtualsnowday

@PMStroud @cogecohelps Gotta be honest Peter, we dropped Cogeco a year or two ago, I still recall their service outages. Haven't had those issues with Bell's fibre network (and I'm not a fan of that company...). We also dropped cable. Saved a bundle on better service.

@KetchesonDale Not fun... I have Cogeco. I hear it's an ongoing problem. To many people watching ...

@cogeco @cogecohelps you cannot seriously be down again this morning? It’s 2021.