Cogeco

Cogeco Outage Report in Niagara-on-the-Lake, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Niagara-on-the-Lake, Ontario 09/18/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Niagara-on-the-Lake, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines, Niagara-on-the-Lake and Niagara Falls.

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City Problem Type Report Time
CanadaSt. Catharines TV
CanadaSt. Catharines Internet
CanadaSt. Catharines Phone
CanadaNiagara-on-the-Lake Internet
CanadaNiagara Falls TV
CanadaSt. Catharines Internet

Community Discussion

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Cogeco Issues Reports Near Niagara-on-the-Lake, Ontario

Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:

  • YMCANiagara YMCA of Niagara (@YMCANiagara) reported from St. Catharines, Ontario

    Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

  • Gillian2Point0 👑 Queen Mademoiselle Gigi 👑 (@Gillian2Point0) reported from St. Catharines, Ontario

    COGECO WIFI IS DOWN (NORTH END ST CATS)

  • SylviaBolle Sylvia Bolle (@SylviaBolle) reported from Thorold South, Ontario

    People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • Rolbear1975 Roland Gaudet (@Rolbear1975) reported from St. Catharines, Ontario

    @cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Wifi down in North St Catharines.....

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • uskokatwit uskokatwit (@uskokatwit) reported

    @BNNBloomberg Interesting as @cogeco internet service has been sporadic for the last month or more. Cogeco informed customers that “the root cause of the outages were connected to a broader, external issue not exclusive to Cogeco”. Given the profits, a service level agreement might help.

  • BarbaraRaphael8 Barbara Raphael (@BarbaraRaphael8) reported

    @CraigandBacon @cogecohelps Please fix my cogeco

  • SierraChambs Sierra Chambs (@SierraChambs) reported

    Logging back in to tweet my weekly complaint to cogeco about our internet not working 🙃

  • goodsob Thom Good (@goodsob) reported

    @cogeco internet isn’t working in Vineland, but website says there are no outages. Anybody else having problems?

  • TheLittlestToy something creative (@TheLittlestToy) reported

    @onshi @shawnmicallef This exactly. And lots of ISPs only have modems that are modem router combos. we are with Cogeco and those are their only options. Which is NOT great for our network. Also, I think TS uses cogecos lines? They do here. And Cogeco has had outages recently, frequently, in my area.

  • chellegbk Michelle Kuijer (@chellegbk) reported

    @cogeco i am having issues with my tivo mini. Would cut out over weekend and now won't connect to internet. I would love just one week without some sort of issue with my cogeco services.

  • solopro72 Solopro72 (@solopro72) reported

    @cogecohelps @cogeco enough with these outages!! People are trapped home and you can't even provide a guarantee service. Complete garbage you are

  • SierraChambs Sierra Chambs (@SierraChambs) reported

    Cogeco, my internet is down again. When are we getting our refund for weekly service interruptions?

  • DakotaStratford Dakota Stratford (@DakotaStratford) reported

    @cogecohelps @TheAkibaGuy What’s going on? This has been about the 5th time since the new year that Cogeco has been down or experiencing network interruptions.

  • rabjohn32 J Rabjohn (@rabjohn32) reported

    @cogeco @cogecohelps you cannot seriously be down again this morning? It’s 2021.