Cogeco

Cogeco Outage Report in Niagara-on-the-Lake, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Niagara-on-the-Lake, Ontario 01/22/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (22%)

    TV (22%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Niagara-on-the-Lake, Ontario

The most recent Cogeco outage reports came from the following cities: Niagara Falls, Thorold, St. Catharines and Niagara-on-the-Lake.

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City Problem Type Report Time
CanadaNiagara Falls Internet
CanadaNiagara Falls TV
CanadaThorold Internet
CanadaSt. Catharines Internet
CanadaNiagara Falls Internet
CanadaNiagara Falls Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Niagara-on-the-Lake, Ontario

Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • velango Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario

    @cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • SylviaBolle Sylvia Bolle (@SylviaBolle) reported from Thorold South, Ontario

    People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • dayloro Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario

    @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • 96hochi pop 🐄 (@96hochi) reported

    and **** COGECO!!!!

  • cbarrett120206 Cathy Barrett (@cbarrett120206) reported

    Many internet outage for Cogeco users across the province. So I’ve lost a bunch of students and now slow and glitchy connection .... online learning when everyone is trying to be synchronous not ideal.

  • broxsterman Guy (@broxsterman) reported

    @CalvinHtut @PapaB911 @cogeco Thanks? It is clearly Cogecos DNS servers. How do I change it back after Cogeco service resumes?

  • MrsAllison_11 Mrs. Allison (@MrsAllison_11) reported

    @PeelSchools some of your staff that use @cogeco are having internet issues. I have been kicked out of my classroom for almost 2 hours.

  • rogueclassicist rogueclassicist ~ David Meadows (@rogueclassicist) reported

    @wreadon ... but word is Cogeco is down too (I can't connect to the down detector to check though ... twitter appears to be working)

  • kt2g k (@kt2g) reported

    @Costa_Klad @cogeco The work around fixes the problem. Manually change your dns servers to 8.8.8.8 and 4.4.4.4

  • doe_nadine Nadine Doe (@doe_nadine) reported

    @Daniel75124110 @KeeganB63977789 @cogeco I was thinking about switching to the 1 Gig plan in hopes of better service. I upgraded to the 360 package in hopes I'd have better service, especially in meetings. I still can't use voice because I cut out. I end up having to call use my mobile network for voice

  • LisaHoadley Lisa Hoadley (@LisaHoadley) reported

    I'm having a weird morning. @cogeco internet is down yet for some reason my TV & desktop computer are still connected to / internet but my iPad & laptop are not. How is that even possible? I don't know what IT ppl get paid to wrestle with this stuff all day but it's not enough.

  • agarwalsomya123 somya agarwal (@agarwalsomya123) reported

    @cogeco I am from Burlington and internet down since morning.. I know you guys are working hard to fix the issue and I appreciate all your efforts. It would be helpful for f I could get the Eta so that I could communicate the same to my colleagues...

  • Middleaged75 Just another Human!!! (@Middleaged75) reported

    @Andrade14Mike @cogeco I switched my ip4 dns settings to 8.8.8.8 and 8.8.4.4 it uses googles DNS server to route traffic. Works great. Cogeco's DNS server is down.