Cogeco

Cogeco Outage Report in Niagara-on-the-Lake, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Niagara-on-the-Lake, Ontario 05/21/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (21%)

    TV (21%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Niagara-on-the-Lake, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines and Niagara Falls.

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City Problem Type Report Time
CanadaSt. Catharines Internet
CanadaNiagara Falls TV
CanadaSt. Catharines TV
CanadaNiagara Falls E-mail
CanadaSt. Catharines TV
CanadaSt. Catharines Internet

Community Discussion

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Cogeco Issues Reports Near Niagara-on-the-Lake, Ontario

Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • Gillian2Point0 👑 Queen Mademoiselle Gigi 👑 (@Gillian2Point0) reported from St. Catharines, Ontario

    COGECO WIFI IS DOWN (NORTH END ST CATS)

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • YMCANiagara YMCA of Niagara (@YMCANiagara) reported from St. Catharines, Ontario

    Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Wifi down in North St Catharines.....

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • SylviaBolle Sylvia Bolle (@SylviaBolle) reported from Thorold South, Ontario

    People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • cutie1967 Linda (@cutie1967) reported

    @cogeco can you use a wifi booster with wireless modem? Areas Of house very slow Internet

  • GB2062 Greg Borschke (@GB2062) reported

    @cogeco @cogecohelps Any update on when internet service will be restored in the L7M area. It has been out for 12 hours.

  • patchcollecter Rodney Marois (@patchcollecter) reported

    @cogeco If no service runing in Peterborough from you guuys for phone and net why would Nexicom be effected ?? I am with them my net was off for 6 hrs last night cause of Cogeco?

  • AdamKitney KiTsKorner (@AdamKitney) reported

    What is going on with your service tonight @cogeco this is unacceptable

  • DrB_JacksonPhD Bartholomew Jackson, PhD (@DrB_JacksonPhD) reported

    @cogeco @cogecohelps your dog water internet is down in Kingston again, I'm tryna bust to some anime tiddies and almost all out of data

  • clesslar Cynthia Lesslar (@clesslar) reported

    @PilotFranciscoS @cogeco Yes according to the automated message on their tech support line.

  • Cameron__Noble Cam (@Cameron__Noble) reported

    Man not my internet going out the night before this paper is due **** cogeco

  • GB2062 Greg Borschke (@GB2062) reported

    @cogecohelps @cogeco Burlington, Ontario. Here is what your website says: SERVICES Internet, TV, Home phone APR. 08 OPEN REPORTED: Thursday, Apr. 08, 2021 at 3:10 am ESTIMATED RESOLUTION: Thursday, Apr. 08, 2021 at 5:07 pm AFFECTED SERVICES: Internet, TV, Home phone

  • octobergeek The October Geek (@octobergeek) reported

    @PilotFranciscoS @cogeco Looks like it's everyone on just our street. Sucks to be us. We should have a Cogeco party down by the pond, or at the pirate park.

  • PilotFranciscoS Francisco Santana (@PilotFranciscoS) reported

    @cogeco hi, is there an outage in the Oakville L6H area?