Cogeco

Cogeco Outage Report in Niagara-on-the-Lake, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Niagara-on-the-Lake, Ontario 06/30/2025 09:25

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Niagara-on-the-Lake, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines and Niagara Falls.

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City Problem Type Report Time
CanadaSt. Catharines Internet
CanadaNiagara Falls TV
CanadaNiagara Falls Internet
CanadaSt. Catharines Internet
CanadaNiagara Falls TV
CanadaSt. Catharines TV

Community Discussion

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Cogeco Issues Reports Near Niagara-on-the-Lake, Ontario

Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:

  • nishantvatsal Nishant (@nishantvatsal) reported from Niagara-on-the-Lake, Ontario

    @cogecohelps In the list of Wi-Fi connections nearby, on my phone, I could see other people’s cogeco networks, so does that mean the issue could be just with my house?

  • officialstephhx Steph (@officialstephhx) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!

  • jill_lr Jill 💫 (@jill_lr) reported from Niagara Falls South, Ontario

    If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps

  • Hodgy1414 Hodgy (@Hodgy1414) reported from Thorold South, Ontario

    Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

  • velango Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario

    @cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

  • dayloro Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario

    @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • jrsmuskoka John Sisson (@jrsmuskoka) reported

    @cogecohelps what’s the status update on COGECO service in Bracebridge. It’s been out all day. Why did the Cogeco outage website attribute the service outage to a local power outage when the was no such power outage occurring?

  • tbevel Lance 🇨🇦 (@tbevel) reported

    @cogeco and @cogecohelps. Long-time customer with no real issues. However, the switch to a new modem last week has been nothing short of a disaster. 3 technicians out to correct connection issues, and still the issue persists. Tech support have been zero help whatsoever. 👎

  • charmedone11 Tatted_Stephen82🇨🇦 (@charmedone11) reported

    @cogeco I am waiting to see if cogeco wireless service becomes a thing in 2025.

  • rryan365days The Kid (@rryan365days) reported

    The media is like calling Bell or Cogeco for billing or tech support. Call them 3 times for the same question and get 3-10 different answers. Or they transfer you to this person to transfer you back to get an answer. Your question is the same, but it takes how many people to fix?

  • deacon_spires Sean O'Grady (@deacon_spires) reported

    Internet seems to be down in Burlington @cogecohelps @cogeco

  • grahamsie15 ross graham (@grahamsie15) reported

    @cogeco what a horrible company to deal with. Horrible services, horrible prices. Treat customers terribly. Stay away from this company. Oh and when you do cancel, expect unexpected bills to show up.

  • Craig17981815 C (@Craig17981815) reported

    @TOMTHEPHILO @WikkedBlissy @6ixbuzztv Lol no they didn't. They owned a crap load of stocks that's it. They had 0 say or power what cogeco did

  • va3on Rod Hardman, VA3ON/KE6ON (@va3on) reported

    @cogeco @cogecohelps While you have amazing counter staff at Oakville Syscon, your support Infrastructure is appallingly bad. I defy even experts to get thru the phone tree to a support person. Been down since yesterday AM and the best we can do is a tech tomorrow night???

  • DRTI30 TheAvidOutdoorsman 🇨🇦🇨🇦🇨🇦 (@DRTI30) reported

    @Canada19428452 @Blindsite2k @Starlink It does matter, regions do not have fibre/cogeco which is exactly the case here. For satellite internet, this far it's the fastest there is, we have tried all...they advertise speeds "up to" but it never happens.

  • serizah ari ☾ (@serizah) reported

    @cogecohelps is cogeco down again in K6V :( website says no but my internet just cut out and usual troubleshooting isn’t working