Cogeco

Cogeco Outage Report in Niagara-on-the-Lake, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Niagara-on-the-Lake, Ontario 03/21/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (22%)

    TV (22%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Niagara-on-the-Lake, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines, Thorold and Niagara Falls.

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City Problem Type Report Time
CanadaSt. Catharines Internet
CanadaSt. Catharines Internet
CanadaSt. Catharines Internet
CanadaSt. Catharines TV
CanadaSt. Catharines Wi-fi
CanadaThorold TV

Community Discussion

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Cogeco Issues Reports Near Niagara-on-the-Lake, Ontario

Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • velango Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario

    @cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • jill_lr Jill 💫 (@jill_lr) reported from Niagara Falls South, Ontario

    If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • dayloro Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario

    @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

  • Hodgy1414 Hodgy (@Hodgy1414) reported from Thorold South, Ontario

    Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • gincraig m&m’s mom (@gincraig) reported

    Cogeco is so annoying and horrible smh

  • officialAlyOops (Spooky)AlyOops (@officialAlyOops) reported

    He said hello and began to talk and I waited for a break before I interjected and said, “Let me stop you right there. There is no way I’m ever going back to Cogeco.” He asked me why. I said, “Because the service is garbage.” He kinda chuckled and said, “well we’ve improved.”

  • jfmezei Jean-François Mezei (@jfmezei) reported

    bad #CRTC: to be eligible: “and be actively offering mobile wireless services commercially to retail customers;” So this blocks a new entrant such as Cogeco or ISPs.

  • jebba67 Jebba the Immortal (@jebba67) reported

    Hey @cogeco...fix your damn guide! AMC is supposedly airing Planes, Trains and Automobiles when in reality you are broadcasting Walking Dead (as per expected). Thanks to this screw-up, my DVR failed to record the new Walking Dead episode I was looking forward to watching. Thanks

  • 11681wolfman Lonewolf_11681 (@11681wolfman) reported

    @Leafsgirlfan30 @Bell Haha jokes on Bell or Roger's, i'm currently a Cogeco customer. From what i heard Roger's is crap

  • drachemuschi Drachemuschi (@drachemuschi) reported

    @cogeco Does your service outage for the 5th day in a row makes you proud and different? Fix your service already why do we pay 120$+ for a service that barely works?

  • solvrdotcom Don Vrooman (@solvrdotcom) reported

    @cogecohelps just wondering if there’s an update for Cogeco Business customers in Oakville? Was on the phone with Support between 3:30 4:45 this AM and was told there’s a problem in the area. I don’t mind calling Support again; internet’s been down for about 12 hours.

  • misterleggett JLeggett (@misterleggett) reported

    @cogecohelps @Wender_25 How about Cogeco reaching out to me? Everyday epico freezes, remote often doesn’t fully function yes with fresh batteries. It’s just a bad product.

  • yemeiyamabo Sapphire ✨ (@yemeiyamabo) reported

    Hi @cogeco wtf is going on with he internet?

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Pagmenzies If ever that happened I can't see Bell buying it, boy would that ever look bad, but it could be a strategic move for site blocking, control and media lock-up. With Cogeco & Eastlink getting into #fMVNO, i can see them thinking of it. But, life is full of surprises, who knows.