Cogeco

Cogeco Outage Report in Thorold, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Thorold, Ontario 01/20/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (42%)

    TV (42%)

  2. Internet (37%)

    Internet (37%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Thorold, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines.

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Internet
CanadaSt. Catharines TV
CanadaSt. Catharines Internet
CanadaSt. Catharines TV
CanadaFonthill TV
CanadaNiagara Falls Internet

Community Discussion

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Cogeco Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • dayloro Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario

    @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

  • StephanYawny Stephan Yawny (@StephanYawny) reported from Welland, Ontario

    @cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • Hodgy1414 Hodgy (@Hodgy1414) reported from Thorold South, Ontario

    Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • StephanYawny Stephan Yawny (@StephanYawny) reported from Welland, Ontario

    @cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • velango Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario

    @cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

  • TheRobertLewis8 “Rose City Rebel” Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • RickL77253254 RickL (@RickL77253254) reported

    @cogecohelps @misterleggett @cogeco No kidding. What clued you in? When I said this kind of stuff keeps happening for 2 years? As I said, my next call to Cogeco will be to cancel this very unreliable service. I gave you 2 years with no improvement

  • cogeco Cogeco Ontario (@cogeco) reported

    - As a final step, please unplug your EPICO set top box for 10 seconds and plug it back in. Thank you for your patience while we work to resolve this issue as soon as possible (2/2) Tristan Cogeco

  • s_nods S Nods (@s_nods) reported

    @cogeco We haven’t had cable service period since lunch and have been on hold for over an hour.

  • RickL77253254 RickL (@RickL77253254) reported

    @cogecohelps @misterleggett @cogeco It happens constantly day and night!!! If you haven't fixed it in two years, how are we to beleive you can fix it now? Please don't insult your customers trying to defend your inferior service.

  • ChippawaC Chippawa Crackerjacks (@ChippawaC) reported

    @BlueJays @Sportsnet I’m not. Because @cogeco can’t get their **** together.

  • RickL77253254 RickL (@RickL77253254) reported

    @cogeco I have had to have several Epico boxes replaced ready and constantly have to unplug the damn things. I am currently searching for a more reliable service.

  • RickL77253254 RickL (@RickL77253254) reported

    @cogecohelps @cogeco the next time I call Cogeco will be to cancel this unreliable service. I cannot spend half my life calling you and getting the same old song and dance.

  • canadamadman canadamadman (@canadamadman) reported

    @cogeco just letting you know im stoping my service from you as will my entire family. As you cannot provide a reliable service thay stays on more then a month. I pay good money for garbage internet service thats as reliable as dial-up from 20 years ago. Good bye forever.

  • hudsy13 Hudsy (@hudsy13) reported

    @cogeco @cogecohelps your customer service sucks! 4 calls to get a box added to account. Just tried to return old equipment that was in a box. No clue where they came from, wouldn’t take it back unless a phone number or address given. It is now in the trash.

  • ClausiPeter Peter Clausi (@ClausiPeter) reported

    Still nothing from @cogeco about yesterday's failures. It's the first game of the @BlueJays playoffs and you lose the signal? How do you do that? #incompetent