Cogeco Outage Report in Thorold, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (54%)
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TV (26%)
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Wi-fi (8%)
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E-mail (6%)
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Total Blackout (5%)
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Phone (2%)
Live Outage Map Near Thorold, Ontario
The most recent Cogeco outage reports came from the following cities: Welland, St. Catharines, Vineland Station, Fonthill, Thorold and Niagara Falls.
| City | Problem Type | Report Time |
|---|---|---|
 Welland |
Wi-fi | |
| Welland |
TV | |
| St. Catharines |
TV | |
| Vineland Station |
Internet | |
| St. Catharines |
Internet | |
| St. Catharines |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports Near Thorold, Ontario
Latest outage, problems and issue reports in Thorold and nearby locations:
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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Remy Zanotto
(@remyzanotto) reported
from
St. Catharines, Ontario
@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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HI-Niagara Falls
(@HINiagaraHostel) reported
from
Niagara Falls South, Ontario
@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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Lisa Gibson
(@lisol_18) reported
from
Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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👑 Queen Mademoiselle Gigi 👑
(@Gillian2Point0) reported
from
St. Catharines, Ontario
COGECO WIFI IS DOWN (NORTH END ST CATS)
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Sylvia Bolle
(@SylviaBolle) reported
from
Thorold South, Ontario
People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.
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Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Wifi down in North St Catharines.....
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Kaye
(@kevinkaye) reported
@cogeco the Internet is down in Niagara Falls again.
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Greg Clarke
(@Gregologynet) reported
@SteveCoville @cogecohelps @cogeco We're having issues in Burlington too
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ThriftyChickpea
(@ChickpeaThrifty) reported
@cogeco JUSST FIX OUR INTERNET!!!!!!!! That’s all.
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Octane Tech
(@BumpyRideYT) reported
Internets out again @cogeco this really@is getting stupid! Tired of paying for spotty AF internet!
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Nancy_Ryc- proud yob.
(@ryck_nancy) reported
Hey @Cogeco My internet stops and starts and is slow. I has been like this for weeks. Your service is terrible. Not in the mood to phone and be on hold .
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Brennan Griffin
(@bregrif) reported
Cogeco is down again! Cogeco went down at June 13, 2022 at 11:15AM in Ancaster. Im extremely unhappy with this service and home that it will be online soon, I pay to much for the WiFi to be down again! Please fix this problem as soon as possible. Cogecohelps
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C_P88
(@CPete88) reported
@scottcjordan @Navsteva @PelmeniPusha Long story short whoever clicked that link was a customer of the Cogeco ISP in the Cornwall ON area and wasn’t connected to a VPN.
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Forty Two
(@TwoXTwentyOne) reported
To anyone considering services by @bell @Bell_Support , I highly recommend you look elsewhere like Starlink or Cogeco or anyone else. I've spent over 50hrs on their phone line trying to coordinate my fiber move and they're beyond incompetent and treat their customers like ****.
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Jan 🇨🇦
(@J5Jan) reported
Day 4 and still no internet or tv. @cogecohelps @cogeco customer service is ridiculous. Whete are the technicians? All the @BellFibe customers have service!!
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Janetta Howson
(@JanettaHowson) reported
@cogeco Why isn't specific info passed onto Technicians from Customer. Cogeco did not fix their unburied cable when asked. Now it got cut. Explained in detail to Service. Technician came to fix cable, not bury it. Was told to we need to submit another workorder to bury it?