Cogeco outages and service status in Thorold, Ontario
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Full Outage Map
- Cogeco generated 0 outage signals in the last 24 hours around Thorold, including 0 direct reports.
- The most common problems reported in this area mention TV.
- TV (100%)
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thorold, Ontario
The most recent Cogeco outage reports came from the following cities: Welland, St. Catharines, Niagara-on-the-Lake, and Niagara Falls.
| City | Problem Type | Report Time |
|---|---|---|
 Welland
|
TV | 19 days ago |
|
St. Catharines
|
Internet | 2 months ago |
|
Niagara-on-the-Lake
|
TV | 2 months ago |
|
Niagara Falls
|
TV | 2 months ago |
|
Welland
|
Wi-fi | 2 months ago |
|
St. Catharines
|
TV | 2 months ago |
Community Discussion
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Cogeco Issues Reports Near Thorold, Ontario
Latest outage, problems and issue reports in Thorold and nearby locations:
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Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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YMCA of Niagara (@YMCANiagara) reported from St. Catharines, OntarioPlease be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.
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Steph (@officialstephhx) reported from St. Catharines, Ontario@cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!
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⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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Roland Gaudet (@Rolbear1975) reported from St. Catharines, Ontario@cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines
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Hodgy (@Hodgy1414) reported from Thorold South, OntarioHey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable
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Don Crocock (@dcrocock) reported from St. Catharines, OntarioC’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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“Rose City Rebel” Robert Lewis II (@TheRobertLewis8) reported from Welland, OntarioShoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.
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DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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Lori Littleton (@littletonstc) reported from St. Catharines, OntarioDearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork
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DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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Stephan Yawny (@StephanYawny) reported from Welland, Ontario@cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"
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⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario@cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!
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MrJMe (@MrJMe) reported from Niagara Falls South, Ontario@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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Jill 💫 (@jill_lr) reported from Niagara Falls South, OntarioIf you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps
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Randy Wardrope (@RandyWardrope) reported from Welland, Ontario@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, OntarioMajor @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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a j s b (@Brooksajsb) reported@cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!
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CARTY CARTY (@deliaflower1) reported@cogecohelps Wish I could tell you Sandra but as Cogeco has not still got the issue of Motorola compatibility sorted... I'm on the outside looking in!
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Bob (@DogLifeOntario) reported.@cogeco on hold. But good news I can press 1 to set up a call back and they commit to calling back within 24-48 HOURS. Are you ******* kidding me?? That is not how callbacks work you morons. Your epico service is garbage and your customer service is WORSE than garbage!!
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Devyn Farrugia (@devynfarrugia) reported@cogeco Is the service as bad as your internet?
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Adamomni (@atpracs) reported@cogeco there is a outage in the L8J2p2 area of Stoney Creek that started at 11:08am this morning, but nothing on the outage page.
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Fonz (@Allittlefish) reported@robson_tri87484 @cogeco Same here. Wish they never brought this EPICO crap on. Sorry Cogeco but you went backwards. Talk to you soon.
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TravisTravis222 #FREESCHLEP (@TravisTravis222) reported.@cogeco my internet was just down for 4 hours and didn't come back until now
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Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported@cogecohelps Once I opened a ticket and Cogeco recognized the outage, they resolved it. But, your support should not have waited for a customer to convince you of an outage in your own network. Aren't you monitoring your network for outages and impact 24/7 ?
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Surjit Mohan Das (@EmperorSurjit) reported@cogecohelps My COGECO Internet is not working. This is happening very often. Now even after repeated resets it still not working. Unable to contact support which keeps asking for personal ID number which is not provided. On the App the AI assistant is useless
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MamaStyles (@MamaStyles77) reported@cogecohelps @cogeco You admit to a new cellular customer your service is problematic atm and won’t change anytime soon in regards to coverage etc but won’t give me a months credit for absolutely bargain basement service after 4 agents and 45 minutes on hold? #cogecomobile