Cogeco Outage Report in Thorold, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (56%)
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TV (23%)
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Total Blackout (8%)
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Wi-fi (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Thorold, Ontario
The most recent Cogeco outage reports came from the following cities: St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
TV | |
| St. Catharines |
Internet | |
| St. Catharines |
Internet | |
| St. Catharines |
TV | |
| St. Catharines |
Internet | |
| St. Catharines |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports Near Thorold, Ontario
Latest outage, problems and issue reports in Thorold and nearby locations:
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Lisa Gibson
(@lisol_18) reported
from
Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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Remy Zanotto
(@remyzanotto) reported
from
St. Catharines, Ontario
@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.
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Roland Gaudet
(@Rolbear1975) reported
from
St. Catharines, Ontario
@cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines
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Sylvia Bolle
(@SylviaBolle) reported
from
Thorold South, Ontario
People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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YMCA of Niagara
(@YMCANiagara) reported
from
St. Catharines, Ontario
Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Wifi down in North St Catharines.....
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Roland Gaudet
(@Rolbear1975) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!
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👑 Queen Mademoiselle Gigi 👑
(@Gillian2Point0) reported
from
St. Catharines, Ontario
COGECO WIFI IS DOWN (NORTH END ST CATS)
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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HI-Niagara Falls
(@HINiagaraHostel) reported
from
Niagara Falls South, Ontario
@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Roy Rose
(@wroyrose) reported
@cogecohelps @BurnMitch57 There IS an outage in the area of N0N 1R0. Switch your modem on and off? That's ridiculous. You, COGECO, should be the first to know when there is an area-wide outage. It should not require a call from an angry customer.
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Ricardo Barros Lourenço
(@rblourenco) reported
from
Hamilton, Ontario
Hey @startca can you get a hold on your buddy @cogeco, and reestablish my internet connectivity? I never imagined that upgrading my speed would immediately cause disruption.
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Redinhamilton
(@redinhamilton) reported
@cogecohelps Lol it wasn't last night it's been over a week of this. Now it's been 2 hours trying to get to a customer loyalty manager and getting bounced around. At least 3x a year I have to waste my time getting Cogeco to deliver the service I paid for.
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B
(@bronwyn121212) reported
@cogeco given them over 20k and it’s the worst service
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Guy Curran
(@guy_curran) reported
@cogecohelps Hi. I had issues with my internet earlier this week. A Cogeco tech replaced the modem and cable and it’s working but I’m only getting 88 down and 23 up. It should be 360 and 30. Any help would be appreciated
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Officer Nunya 🇨🇦
(@CanadianNunya) reported
@cogecohelps Is Cogeco mail down? Every time I try to log into my email, it says the password is wrong, however I know that it is not and I logged in early today with it.
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Jim Peters
(@JimPete76167024) reported
@cogecohelps why does Cogeco keep cutting off my service? Isn’t it possible to send a notice before service is cut off?
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Andrew McLean
(@andrewmclean530) reported
@virginmedia Now I have to resort to calling you out on Twitter cause when I call support it goes nowhere. They want me to run the same test over and over. Beat a dead horse and the horse is still dead. Next step is @cogeco I guess.
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Thomas Callitsis
(@tcallitsis) reported
@cogecohelps I called Cogeco support today for a billing enquiry as I hadn't received my bill via email at the beginning of the month as I normally do (I know when to pay it as the date remains the same). Why does Cogeco charge a fee to send an email notification with the bill?
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ᑭᗩᑎᑕᗩKIE
(@Pancakie) reported
@CHCHTV I would like to message you to see if you are available in my area through Bell Fibe TV, because you were supposed to be a part of my cable package but they refuse to let me have access. Idk what the issue is. I could watch you through Cogeco!