Cogeco outages and service status in Thorold, Ontario
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Full Outage Map
- Cogeco generated 0 outage signals in the last 24 hours around Thorold, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 14, 7:59 AM EDT.
- TV (67%)
- Internet (17%)
- Wi-fi (17%)
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thorold, Ontario
The most recent Cogeco outage reports came from the following cities: St. Catharines, Niagara-on-the-Lake, Niagara Falls, and Welland.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines
|
Internet | 4 days ago |
|
Niagara-on-the-Lake
|
TV | 7 days ago |
|
Niagara Falls
|
TV | 7 days ago |
|
Welland
|
Wi-fi | 22 days ago |
|
St. Catharines
|
TV | 24 days ago |
|
St. Catharines
|
TV | 24 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Cogeco Issues Reports Near Thorold, Ontario
Latest outage, problems and issue reports in Thorold and nearby locations:
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Martin (@martninblack63) reported from St. Catharines, Ontario@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario@cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.
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YMCA of Niagara (@YMCANiagara) reported from St. Catharines, OntarioPlease be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.
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Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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Steph (@officialstephhx) reported from St. Catharines, Ontario@cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!
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DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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Jill 💫 (@jill_lr) reported from Niagara Falls South, OntarioIf you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps
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Don Crocock (@dcrocock) reported from St. Catharines, OntarioC’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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Randy Wardrope (@RandyWardrope) reported from Welland, Ontario@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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Martin (@martninblack63) reported from St. Catharines, Ontario@cogeco Wifi down in North St Catharines.....
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Dave Schulz (@daveschulz) reported from Pelham Centre, OntarioIf your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
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Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario@cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?
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MrJMe (@MrJMe) reported from Niagara Falls South, Ontario@cogecohelps where can I find information on Cogeco’s new service epico?
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Hodgy (@Hodgy1414) reported from Thorold South, OntarioHey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable
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Roland Gaudet (@Rolbear1975) reported from St. Catharines, Ontario@cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines
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Stephan Yawny (@StephanYawny) reported from Welland, Ontario@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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a j s b (@Brooksajsb) reported@cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!
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Charles (@Charles55961330) reported@cogeco Epico is the worst technology I have ever encountered. The solution to problems is to restart or replace the unit. It’s time you admitted its failure and replace with something better.
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Bradsports (@Bradsports2) reported@cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx
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Ted McIntyre (@Tedbits) reportedSo what did you do on Easter Sunday? We've spent the entire day trying to get cell phone service transferred back to @Virgin from @cogeco after the switchover last week left my wife unable to see group texts. So much fun.
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a j s b (@Brooksajsb) reported@cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!
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Scott Dillon (@dillon4412) reported@cogecohelps Why are you making this so hard? I live a hour and half from Detroit. I want to get the Detroit feed every night. Cogeco for some reason never puts on the Detroit feed. I know it is not Rogers's fault. The one night I complained. Cogeco during the game flipped to the Detroit feed
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Bob (@DogLifeOntario) reported.@cogeco on hold. But good news I can press 1 to set up a call back and they commit to calling back within 24-48 HOURS. Are you ******* kidding me?? That is not how callbacks work you morons. Your epico service is garbage and your customer service is WORSE than garbage!!
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Crypto_10 (@Crypto_10_10) reported@cogeco @cogeco Congratulations — you guys officially have the worst customer support in the market.
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LynRandom1965🇨🇦 (@LynRandom1965) reported@NotMe595959 @peggy_blair Lol try that with Cogeco and see what happens. They don't give a **** because there's so little choice thanks to the monopoly these media companies enjoy. For every customer they lose they get 2 back.
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Velko D (@VelkoD) reported@cogeco @cogecohelps has to be the worst customer service in the industry I called to speak with a technical advisor and you said reset your modem and hung up Hahahah what a joke