Cogeco

Cogeco Outage Report in Thorold, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Thorold, Ontario 01/14/2026 07:25

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (42%)

    TV (42%)

  2. Internet (37%)

    Internet (37%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Thorold, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines, Fonthill, Niagara Falls, Welland, Thorold and Niagara-on-the-Lake.

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City Problem Type Report Time
CanadaSt. Catharines Internet
CanadaSt. Catharines TV
CanadaSt. Catharines Internet
CanadaSt. Catharines TV
CanadaFonthill TV
CanadaNiagara Falls Internet

Community Discussion

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Cogeco Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.

  • SylviaBolle Sylvia Bolle (@SylviaBolle) reported from Thorold South, Ontario

    People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • Rolbear1975 Roland Gaudet (@Rolbear1975) reported from St. Catharines, Ontario

    @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

  • Gillian2Point0 👑 Queen Mademoiselle Gigi 👑 (@Gillian2Point0) reported from St. Catharines, Ontario

    COGECO WIFI IS DOWN (NORTH END ST CATS)

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Wifi down in North St Catharines.....

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • Rolbear1975 Roland Gaudet (@Rolbear1975) reported from St. Catharines, Ontario

    @cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines

  • YMCANiagara YMCA of Niagara (@YMCANiagara) reported from St. Catharines, Ontario

    Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • DemontDerek Derek Demont (@DemontDerek) reported

    @cogecohelps We're always experiencing problems if any agent from cogeco looks at my account they will see me calling constantly about issues but I gave up , they don't fix them anyways so why put the effort in to call

  • Galactic_George The Brigand (@Galactic_George) reported

    T-DOGS 22-Jun-22 Top Dog (Hi P/L): $WCP Bad Dog (Lo P/L): $SHOP Dog-House (basement): $CMMC Dividends 1.27% Cap Gain/Loss -11.1% Trading Costs -0.28% Inflation trade slammed today; portfolio new low. Kept with the program adding in current "dog" Cogeco - $CCA.

  • laura_carter Laura Carter (@laura_carter) reported

    Out @cogeco promotions have ended and strongly considering getting rid of cable/DVR. Want to still be able to stream some network shows. Can I pay to do this?

  • pgmnorris Peter Norris (@pgmnorris) reported

    @cogeco In order to continue investing in our network and products, while offering you the best in class customer service, we will be adjusting the monthly rate for your service as of September 1, 2022. Please Fix the Intermittent Internet 😩 😩😩😩😩😩😩😩😩😩😩😩😩😩

  • cutienfoodie N (@cutienfoodie) reported

    @cogecohelps @cogeco there is a low lying cable on our property the guy from Cogeco came to repair it but it is so low someone could reach it and pull the whole thing down. Can you send someone to fix it?

  • Knee_cheese Mark H (@Knee_cheese) reported

    @cogecohelps It came back on eventually, and I reboot the modem before reaching out, which feels like a lot lately. I'll be honest, I really regret switching to Cogeco. I work from home and meetings can be tough with bad internet

  • mylittlebeaches Just call me no lists Eve (@mylittlebeaches) reported

    @cogeco @epico what is the problem now? Bell is starting to look really good to me.😡

  • Brandanct Brandan Christopher (@Brandanct) reported

    @cogecohelps please give me a human reply, not some corporate **** response as to why during a time where #Canadians are struggling to not lose their homes and feed families, Cogeco thinks they should be increasing my monthly rate by $6/month?! #cogeco

  • DJOCallaghan Daniel O'Callaghan (@DJOCallaghan) reported

    @cogeco @cogecohelps Home internet is down and I've been on hold for 13 minutes. I was hoping you were still better than @Bell but right now I'm questioning it. Stanley Cup game and I'm sitting on hold. Please help!

  • Burlingtonfotos PoGoGuy (Craig-LordVader66)🇨🇦 (@Burlingtonfotos) reported

    @cogeco Thanks Cogeco Cable for increasing rates as of Sept 1. It’s not bad enough that many Ontarions are struggling with grocery costs and fuel costs and you just had to add to the misery for no reason other than to line your pockets. @premierdougford Why are you allowing this?