Cogeco outages and service status in Thorold, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Cogeco generated 0 outage signals in the last 24 hours around Thorold, including 0 direct reports.
The most common problems reported in this area mention TV and Wi-fi.
The most recent signal from this area was received Apr 26, 3:58 PM EDT.

TV (67%)
Wi-fi (33%)

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 27, 12:40 PM EDT	0	0
Apr 27, 1:00 PM EDT	0	0
Apr 27, 1:20 PM EDT	0	0
Apr 27, 1:40 PM EDT	0	0
Apr 27, 2:00 PM EDT	0	0
Apr 27, 2:20 PM EDT	0	0
Apr 27, 2:40 PM EDT	0	0
Apr 27, 3:00 PM EDT	0	0
Apr 27, 3:20 PM EDT	0	0
Apr 27, 3:40 PM EDT	0	0
Apr 27, 4:00 PM EDT	0	0
Apr 27, 4:20 PM EDT	0	0
Apr 27, 4:40 PM EDT	0	0
Apr 27, 5:00 PM EDT	0	0
Apr 27, 5:20 PM EDT	0	0
Apr 27, 5:40 PM EDT	0	0
Apr 27, 6:00 PM EDT	0	0
Apr 27, 6:20 PM EDT	0	0
Apr 27, 6:40 PM EDT	0	0
Apr 27, 7:00 PM EDT	0	0
Apr 27, 7:20 PM EDT	0	0
Apr 27, 7:40 PM EDT	0	0
Apr 27, 8:00 PM EDT	0	0
Apr 27, 8:20 PM EDT	0	0
Apr 27, 8:40 PM EDT	0	0
Apr 27, 9:00 PM EDT	0	0
Apr 27, 9:20 PM EDT	0	0
Apr 27, 9:40 PM EDT	0	0
Apr 27, 10:00 PM EDT	0	0
Apr 27, 10:20 PM EDT	0	0
Apr 27, 10:40 PM EDT	0	0
Apr 27, 11:00 PM EDT	0	0
Apr 27, 11:20 PM EDT	0	0
Apr 27, 11:40 PM EDT	0	0
Apr 28, 12:00 AM EDT	0	0
Apr 28, 12:20 AM EDT	0	0
Apr 28, 12:40 AM EDT	0	0
Apr 28, 1:00 AM EDT	0	0
Apr 28, 1:20 AM EDT	0	0
Apr 28, 1:40 AM EDT	0	0
Apr 28, 2:00 AM EDT	0	0
Apr 28, 2:20 AM EDT	0	0
Apr 28, 2:40 AM EDT	0	0
Apr 28, 3:00 AM EDT	0	0
Apr 28, 3:20 AM EDT	0	0
Apr 28, 3:40 AM EDT	0	0
Apr 28, 4:00 AM EDT	0	0
Apr 28, 4:20 AM EDT	0	0
Apr 28, 4:40 AM EDT	0	0
Apr 28, 5:00 AM EDT	0	0
Apr 28, 5:20 AM EDT	0	0
Apr 28, 5:40 AM EDT	0	0
Apr 28, 6:00 AM EDT	0	0
Apr 28, 6:20 AM EDT	0	0
Apr 28, 6:40 AM EDT	0	0
Apr 28, 7:00 AM EDT	0	0
Apr 28, 7:20 AM EDT	0	0
Apr 28, 7:40 AM EDT	0	0
Apr 28, 8:00 AM EDT	0	0
Apr 28, 8:20 AM EDT	0	0
Apr 28, 8:40 AM EDT	0	0
Apr 28, 9:00 AM EDT	0	0
Apr 28, 9:20 AM EDT	0	0
Apr 28, 9:40 AM EDT	0	0
Apr 28, 10:00 AM EDT	0	0
Apr 28, 10:20 AM EDT	0	0
Apr 28, 10:40 AM EDT	0	0
Apr 28, 11:00 AM EDT	0	0
Apr 28, 11:20 AM EDT	0	0
Apr 28, 11:40 AM EDT	0	0
Apr 28, 12:00 PM EDT	0	0
Apr 28, 12:20 PM EDT	0	0
Apr 28, 12:40 PM EDT	0	0

April 28: Problems at Cogeco

Cogeco is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thorold, Ontario

The most recent Cogeco outage reports came from the following cities: Welland, St. Catharines, Niagara Falls, and Niagara-on-the-Lake.

City	Problem Type	Report Time
Welland	Wi-fi	2 days ago
St. Catharines	TV	4 days ago
St. Catharines	TV	4 days ago
Niagara Falls	Internet	1 month ago
Niagara Falls	E-mail	2 months ago
Niagara-on-the-Lake	TV	2 months ago

Nearby cities with recent reports

St. Catharines

2 recent signals

4 days ago

Welland

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

Hodgy (@Hodgy1414) reported 4 minutes ago from Thorold South, Ontario
Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable
Roland Gaudet (@Rolbear1975) reported 5 minutes ago from St. Catharines, Ontario
@cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines
Dayna Janzen (@dayloro) reported 10 minutes ago from Niagara Falls South, Ontario
@cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?
Martin (@martninblack63) reported 13 minutes ago from St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
⚠️Niagara 411 News⚠️ (@Niagara_411) reported 18 minutes ago from St. Catharines, Ontario
@cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!
Nathalie Lavoie (@nlavoie42) reported 20 minutes ago from Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
Remy Zanotto (@remyzanotto) reported 21 minutes ago from St. Catharines, Ontario
@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
Plastic Geordie (@geordie_plastic) reported 22 minutes ago from Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
DragonHombre the Kingbeing (@dragon_hombre) reported 22 minutes ago from Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
Clean Turf Canada (@cleanturfcanada) reported 23 minutes ago from St. Catharines, Ontario
@cogeco @cogecohelps you are down again!!! Why can’t you get this fixed
👑 Queen Mademoiselle Gigi 👑 (@Gillian2Point0) reported 24 minutes ago from St. Catharines, Ontario
COGECO WIFI IS DOWN (NORTH END ST CATS)
Sharonne Young (@sharonne_young) reported 30 minutes ago from St. Catharines, Ontario
Cogeco sucks
DragonHombre the Kingbeing (@dragon_hombre) reported 36 minutes ago from Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
Dave Schulz (@daveschulz) reported 37 minutes ago from Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
lyn nottingham (@LynNottingham) reported 39 minutes ago from Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
⚠️Niagara 411 News⚠️ (@Niagara_411) reported 42 minutes ago from St. Catharines, Ontario
Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.
iFLyS🅾️lO (@ohrigeeta) reported 49 minutes ago from St. Catharines, Ontario
@cogeco down again???
YMCA of Niagara (@YMCANiagara) reported 50 minutes ago from St. Catharines, Ontario
Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.
⚠️Niagara 411 News⚠️ (@Niagara_411) reported 53 minutes ago from St. Catharines, Ontario
@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
MrJMe (@MrJMe) reported 53 minutes ago from Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

Therese (@theresemacdona6) reported 4 minutes ago
@cogeco Anyone out there have trouble with Cogeco? We left Bell and went with them in Dec. Having nothing but problems. Live in southwestern Ontario. Any suggestions?
Jeremy- Now what? (@Bubba_76) reported 4 minutes ago
@TSN_Sports Too bad @cogeco **** the bed today I would have loved to have watched it
Route 17 To SkyCountry (@Mars_Robot) reported 6 minutes ago
@TheRoccaSisters Look, I'm off the hook. rip me out of the plastic because I'm brand new. is there a solution beyond "Put that Cogeco on tha floor" Let'em know. Sorry for the cussing-it's from music- what is the newcomer look at cable or wire or both guidance, including powered smoke/CO2 alarm\
gg (@bruins31311) reported 11 minutes ago
@cogeco I live in Burlington no wifi or tv ? Is there a problem again ?
Randan (@snake__rat) reported 12 minutes ago
If @cogeco was any worse of a service they’d be @ServiceOntario
Ted McIntyre (@Tedbits) reported 12 minutes ago
So what did you do on Easter Sunday? We've spent the entire day trying to get cell phone service transferred back to @Virgin from @cogeco after the switchover last week left my wife unable to see group texts. So much fun.
Fonz (@Allittlefish) reported 12 minutes ago
@robson_tri87484 @cogeco Same here. Wish they never brought this EPICO crap on. Sorry Cogeco but you went backwards. Talk to you soon.
Agent Kujan (@LoneSlug) reported 14 minutes ago
@cogeco I have a problem. I spent the last 50 minutes dancing through your menu system trying to fix my internet. I can't get hold of a actual person to resolve the issue after using the self help portion. I want to talk to an actual human!
Bradsports (@Bradsports2) reported 14 minutes ago
@cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx
adam (@24k_adam) reported 17 minutes ago
They’re calling it the worst internet provider of all time! It’s called Cogeco and it’s absolutely terrible.