Cogeco Outage Report in Thorold, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (56%)
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TV (24%)
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Total Blackout (7%)
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Wi-fi (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Thorold, Ontario
The most recent Cogeco outage reports came from the following cities: St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
TV | |
| St. Catharines |
Internet | |
| St. Catharines |
Internet | |
| St. Catharines |
TV | |
| St. Catharines |
Internet | |
| St. Catharines |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports Near Thorold, Ontario
Latest outage, problems and issue reports in Thorold and nearby locations:
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“Rose City Rebel” Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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Dave Schulz
(@daveschulz) reported
from
Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
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Hodgy
(@Hodgy1414) reported
from
Thorold South, Ontario
Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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lyn nottingham
(@LynNottingham) reported
from
Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork
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Clean Turf Canada
(@cleanturfcanada) reported
from
St. Catharines, Ontario
@cogeco @cogecohelps you are down again!!! Why can’t you get this fixed
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Elango Vanangamudi
(@velango) reported
from
Niagara Falls South, Ontario
@cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.
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Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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Stephan Yawny
(@StephanYawny) reported
from
Welland, Ontario
@cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"
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Sharonne Young
(@sharonne_young) reported
from
St. Catharines, Ontario
Cogeco sucks
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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Stephan Yawny
(@StephanYawny) reported
from
Welland, Ontario
@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am
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Dayna Janzen
(@dayloro) reported
from
Niagara Falls South, Ontario
@cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?
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Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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iFLyS🅾️lO
(@ohrigeeta) reported
from
St. Catharines, Ontario
@cogeco down again???
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Deb Bowden-Jones
(@Debstermistress) reported
@cogeco why is On Demand in Burlington not working again tonight?????
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Classix Services Inc
(@classixservice) reported
@cogeco @cogecohelps nothing like negotiating a locked in price for 3 years through customer loyalty program. Only to raise your rates 3 months later. How underhanded. Then have a 45 min wait time to have to speak to someone to rectify. @bellinternet heads up. New customer coming
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Valerie Davies
(@vdavies65) reported
So frustrating with our Cogeco TV. Finally after weeks of having 3 channels all picelatinf we finally get a techie in and he diagnoses the problem as the outside line needs replacing. Says nothing wring with the boxes. We waited a couple weeks for the linemen to arrive.
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Sean M
(@seanmcc45) reported
@cogeco very, very disappointed in your chat function. Horrible customer service. Trying to help my parents, Jen from your chat wouldn't offer any help at all claiming the equipment supplied by your store wasn't there's. Thankfully we got Larry on the phone. Greatest tech ever!
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Quinn
(@QuinnPerrault) reported
@MindOfDvs @RogersBiz Same thing for me with cogeco here in hamilton. Gigabit down, 20-25mbps up.. all the time🙄🙃
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Mr. H 🇨🇦
(@hillsje) reported
@cogecohelps on hold, 47 minutes and counting with the loyalty department. I am trying to give Cogeco the CHANCE to keep me as a customer. This delay in answering is making my decision easier.
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Elaine
(@ElaineMEWM) reported
@cogeco I want to say that I can't believe how DIFFICULT it is to reach someone who can help me with the simplest of requests because unless you're adding/upgrading, a couple of hours of your day is lost. Really? Are we still here?
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Honest RogersHelps
(@oppressedcdn) reported
@MikeEll07502084 @RogersHelps Cogeco will never go out there when Rogers is there. That's not how cable works.
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ShweeLeigh1616
(@ashleigh_latham) reported
@cogecohelps @cogeco @Bell Cogeco is THE WORST SERVICE and I will tell anyone who will listen. I know its not your fault Peter but Cogeco sucks big *****.
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Michael Marchand
(@Mikemmarchand) reported
@cogecohelps cogeco has the worst customer service ever.. when your agents cant help they hand up disconnect call.. it's F in BS!