Cogeco Outage Report in Thorold, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (69%)
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TV (17%)
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E-mail (5%)
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Wi-fi (5%)
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Total Blackout (3%)
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Phone (1%)
Live Outage Map Near Thorold, Ontario
The most recent Cogeco outage reports came from the following cities: Welland, St. Catharines and Niagara Falls.
| City | Problem Type | Report Time |
|---|---|---|
 Welland |
TV | |
| Welland |
Internet | |
| St. Catharines |
TV | |
| Niagara Falls |
Internet | |
| Niagara Falls |
TV | |
| St. Catharines |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Thorold, Ontario
Latest outage, problems and issue reports in Thorold and nearby locations:
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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Lisa Gibson
(@lisol_18) reported
from
Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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HI-Niagara Falls
(@HINiagaraHostel) reported
from
Niagara Falls South, Ontario
@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Wifi down in North St Catharines.....
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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Sylvia Bolle
(@SylviaBolle) reported
from
Thorold South, Ontario
People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.
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Remy Zanotto
(@remyzanotto) reported
from
St. Catharines, Ontario
@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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👑 Queen Mademoiselle Gigi 👑
(@Gillian2Point0) reported
from
St. Catharines, Ontario
COGECO WIFI IS DOWN (NORTH END ST CATS)
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Don Jonescu
(@DonJonescu) reported
@cogecohelps despite an earlier heads up Star Trek Discovery did not record. It was set up as a series record and it never ever tapes. Ever. Ridiculous again from Cogeco.
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Dazzling Dave
(@dave_dazzling) reported
@cogecohelps We were told if you had a bad credit rating or you were a risk of stealing the box they would sell it to you..This came from a customer service representative at one of your cogeco stores.. Hmmmm. Can you clarify this??
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lex 🌸
(@g0ldensunsets) reported
@cogeco @cogecohelps oh to top it off your supervisor tells me it's not your guys problem to deal with except your the reason I'm paying money out of my pocket to use data so who's helping me with that?
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I'm Me Being ME!
(@ImBuynNSelln) reported
@cogeco Service disruption in Semenyn is due to Power Outage.
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Gerry Dews
(@GerryDews) reported
Wow is @cogeco ever a shitty company. Been waiting for close to 3 hours for the Tyson fight I paid 50 dollars for to come on. NOTHIN. What’s the deal? Customer service has no clue what’s going on either.
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〽️
(@1rmikey) reported
@cogeco yo fix my internet b wth am I paying for!
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bob gordon
(@rgordom15) reported
from
Burlington, Ontario
anyone know of good inexpensive internet. I use Cogeco for internet but I am trying to help someone out Not sure. My phone is with @virginmobilecan but I think they can be costly..
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Diane Misner
(@dianemisner) reported
@NicoleG07183977 @cogeco @cogecohelps Me too. Internet went down last night and still nothing. I have reset my modem twice with no luck. 3rd time in a month. I honestly don’t know what I pay for.
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Dazzling Dave
(@dave_dazzling) reported
@madipede1 @DinaPugliese @cogecohelps Follow up.. Does your audio cut out once in awhile as well?? We have 2old cogeco boxes that we bought and not rent(20 years old) Just had to buy a new box from cogeco..problems are gone with new box but freezing and audio problems still happening with old box.
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Pat Reale
(@patreale7) reported
@j_hall70 @costcocanada Cogeco, Kia, Costco, it never ends with you!!!