Cogeco Outage Report in Thorold, Ontario
Problems detected
Users are reporting problems related to: tv, internet and e-mail.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at Cogeco
Cogeco is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (51%)
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Internet (28%)
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E-mail (11%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (1%)
Live Outage Map Near Thorold, Ontario
The most recent Cogeco outage reports came from the following cities: St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
TV | |
| St. Catharines |
Internet | |
| St. Catharines |
Internet | |
| St. Catharines |
TV | |
| St. Catharines |
Internet | |
| St. Catharines |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Thorold, Ontario
Latest outage, problems and issue reports in Thorold and nearby locations:
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Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork
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Stephan Yawny
(@StephanYawny) reported
from
Welland, Ontario
@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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Dave Schulz
(@daveschulz) reported
from
Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
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iFLyS🅾️lO
(@ohrigeeta) reported
from
St. Catharines, Ontario
@cogeco down again???
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lyn nottingham
(@LynNottingham) reported
from
Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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Dayna Janzen
(@dayloro) reported
from
Niagara Falls South, Ontario
@cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?
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Sharonne Young
(@sharonne_young) reported
from
St. Catharines, Ontario
Cogeco sucks
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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Stephan Yawny
(@StephanYawny) reported
from
Welland, Ontario
@cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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Clean Turf Canada
(@cleanturfcanada) reported
from
St. Catharines, Ontario
@cogeco @cogecohelps you are down again!!! Why can’t you get this fixed
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“Rose City Rebel” Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Pterodactylus
(@Petrodactylus) reported
Hi @cogecohelps @cogeco, according to your reported outages section of your website, it states “no outage detected” in your area. However the internet is still out!
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james
(@evastanley2006) reported
Hello @cogecohelps @cogeco my wifi was down at 2pm today and still isn’t back up but the website says no outages in my area. I’m in north end Peterborough ON. What’s going on? I also tried re starting my router and nothing .
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Lori Sirianni
(@4AnimalLife) reported
@CBCNews "Former national security advisers, CSIS directors say U.S. could become a 'source of threat and instability'" Agree, and living in Canada is indeed like living above a **** lab. Too bad Canada's isolated, surrounded by 3 oceans and 'Murica. 😒 And @cogeco — DROP Fox "News". 🤬
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Doc Holliday
(@Docholliday2283) reported
@cogeco Outage map is saying east city in Peterborough has no outage anymore. After multiple resets of my modem this is clearly not the case. Still no internet at this time even though it is reported as fixed.
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Eklipze 🦖🇨🇦
(@EklipzeEh) reported
Does anyone in the Ottawa Valley know a good internet service provider that IS NOT @cogecohelps @cogeco I'm getting REAL tired of my internet not working for hours on end every day and being told "nothing is wrong", stop wiping your *** with your customers faces please :).
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Bradley O'Toole
(@bradnewt00) reported
@Earthma27960017 @cogeco same here no problem getting power back but having a tough time getting cogeco back online. Other ppl I know as soon as there power was restored so was there cogeco no problems
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michael pequegnat
(@mike_pequegnat) reported
You know what I love when the @cogeco @cogecohelps says there no outages and yet I come home from work (had working internet before I left at 10pm) and now its down again. And no way on their site under outages to report it... please. I just want to relax after work.
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CanadianSoul 🇨🇦 🇩🇰
(@carol_nasvytis) reported
Not impressed w/ @cogeco. I get that there are a ton of service calls but don’t BS me that our service has been restored and it MUST be a problem w/ my house specifically when there are still downed lines lying all over my neighbours yards. A-holes.
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Jeannine Taylor
(@wiredwoman) reported
Just got a power ETA for east city of Wednesday night 11 pm. Glad we have the baby generator but waiting for Cogeco or Bell service. #ptbo
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Kay
(@Kay33549518) reported
@elkehckngbttm @cogecohelps @cogeco Yep I've been checking this link for a while and then I learned it's just giving me garbage automated "info" which means nothing