Cogeco Outage Report in Thorold, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (46%)
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Internet (34%)
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E-mail (10%)
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Wi-fi (7%)
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Total Blackout (3%)
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Phone (1%)
Live Outage Map Near Thorold, Ontario
The most recent Cogeco outage reports came from the following cities: St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Internet | |
| St. Catharines |
TV | |
| St. Catharines |
Internet | |
| St. Catharines |
TV | |
| Fonthill |
TV | |
| Niagara Falls |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Thorold, Ontario
Latest outage, problems and issue reports in Thorold and nearby locations:
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Wifi down in North St Catharines.....
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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YMCA of Niagara
(@YMCANiagara) reported
from
St. Catharines, Ontario
Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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Remy Zanotto
(@remyzanotto) reported
from
St. Catharines, Ontario
@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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👑 Queen Mademoiselle Gigi 👑
(@Gillian2Point0) reported
from
St. Catharines, Ontario
COGECO WIFI IS DOWN (NORTH END ST CATS)
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!
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Roland Gaudet
(@Rolbear1975) reported
from
St. Catharines, Ontario
@cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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Sylvia Bolle
(@SylviaBolle) reported
from
Thorold South, Ontario
People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.
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HI-Niagara Falls
(@HINiagaraHostel) reported
from
Niagara Falls South, Ontario
@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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Roland Gaudet
(@Rolbear1975) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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Lisa Gibson
(@lisol_18) reported
from
Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Laurie Simnett
(@Eirual77) reported
@cogeco frustrating experience. 3 things I need help on. Have to wait on hold for 3 different depts. after my first request is solved (sending me a new remote) the next dept says I have to wait 5 days (until I get remote) before you can help me with internet?
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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Graeme Perrow
(@GraemePerrow) reported
@cogecohelps Our Cogeco DVR did not record the Doctor Who New Years special because it was marked as a repeat. Same with most episodes of Star Trek: Discovery this season. What's up with that? Can you fix it?
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Martin Dominguez
(@juankilgore) reported
@cogecohelps please help! You've been chasing me since 2018. Supposedly, I owe you $91.81. Problem is you are claiming a service provided at an address I moved from 6 months before the date on the bill. I talked to Cogeco reps more than 15 times in 2 years. 4164587178 Felix
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Grog™️
(@notveryepicbro) reported
cogeco fix ur **** holy
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Gericco
(@gericco) reported
@libraryzombie @imkingez @cogecohelps I’m in Milton, and modem is out too. Can’t even get through support call. Just hangs up on me #cogeco
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Rebecca Aubin
(@sapphire9692) reported
@cogeco what the hell I can’t get a hold of u no internet really I need to work and can’t because of this crap service
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D
(@DebbieB55) reported
@cogeco Why does the on demand only provide 8/10 episodes for NeXt while my friend who is a Bell customer has access to all 10 episodes? I’ve had to download the global app on my tablet to watch the final two episodes. Unhappy customer!
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CoachRuffy
(@RyanRuffy) reported
from
Grimsby, Ontario
@cogecohelps hi Cogeco. Our TiVo has 3 blinking lights abs will not turn on. I have tried to call technical services but the call keeps getting disconnected on your end before we can even speak to someone. Can you help me.
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smiling eeeejit
(@gerbera1002) reported
well finally cogeco got hacked by someone stealing internet in toronto shut down the province the police had to raid the place and the techs had to resume service it wasnt just me it was all cogeco in ontario