Cogeco Outage Report in Thorold, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (58%)
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TV (18%)
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E-mail (9%)
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Wi-fi (8%)
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Total Blackout (5%)
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Phone (2%)
Live Outage Map Near Thorold, Ontario
The most recent Cogeco outage reports came from the following cities: St. Catharines, Niagara Falls, Fonthill and Welland.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Internet | |
| Niagara Falls |
TV | |
| St. Catharines |
TV | |
| Fonthill |
Total Blackout | |
| Fonthill |
TV | |
| Niagara Falls |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Thorold, Ontario
Latest outage, problems and issue reports in Thorold and nearby locations:
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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Remy Zanotto
(@remyzanotto) reported
from
St. Catharines, Ontario
@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Wifi down in North St Catharines.....
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Lisa Gibson
(@lisol_18) reported
from
Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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YMCA of Niagara
(@YMCANiagara) reported
from
St. Catharines, Ontario
Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.
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HI-Niagara Falls
(@HINiagaraHostel) reported
from
Niagara Falls South, Ontario
@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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Sylvia Bolle
(@SylviaBolle) reported
from
Thorold South, Ontario
People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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👑 Queen Mademoiselle Gigi 👑
(@Gillian2Point0) reported
from
St. Catharines, Ontario
COGECO WIFI IS DOWN (NORTH END ST CATS)
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Craig
(@therealfyfe) reported
@TekSavvyCSR Cogeco has an outage in this area. Obviously this is an issue for us. Not sure why you wouldn’t know that. I had to find out for ourselves.
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Manaf
(@Manafhasan) reported
@cogeco No internet service in my area. Carberry way in Oakville
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Badum.Tish
(@tishhitsthefan) reported
Goodbye, Cogeco! 2day I switched to TekSavvy. The hardest part? Cancelling with Cogeco.(Hour+ on hold!) 2nd hardest? Re-arranging cords and power bars that live behind 2 v. heavy pieces of furniture I had to move in 30C heat! 🥵 I look forward to faster service at 60% less
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The Handlebar Gamer
(@RonaldSDean) reported
@whybrow_joel @cogeco Yah. But Siri commands fail as Siri needs internet connectivity.
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The Handlebar Gamer
(@RonaldSDean) reported
My internet is useless. Anything trying to connect times out. Home automation requests fail. It’s been worse and worse the last 2 months. This month unusable worth a damn. @cogeco says maybe august the “work in my area may be complete”. Can’t stream or watch tv. Etc.
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Edward
(@seawayshuterbug) reported
@cogecohelps I have been trying and trying and trying to talk to someone in Brockville since yesterday I am ready to cancel everything connected with Cogeco by the end of the day if I can not talk to someone in person
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Umm Qasim
(@CadburyMama) reported
@cogeco @cogecohelps very disappointing service from Cogeco. No service and no help. Damaged underground line will be done in a year. Can anyone from COGECO. We respond. We are without internet!!! Who will bear the cost of data package we are using?
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Kat
(@IrishKat28) reported
@emarceg @ItsDeanBlundell @Rogers I don’t know if that will happen especially after Rogers service went down for so long. This article was a year ago & I know Cogeco fights takeovers. Hope it doesn’t happen bc I’ll leave if Rogers takes over.
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Shannon Beck
(@beckie806) reported
@cogecohelps @collvey77 @cogeco I did call - and was told tomorrow was soonest they would get here but we have 3 people in this house, 2 in my neighbours and 4 cars in the driveway - the person on the phone said it was a ‘safety issue’ - which means to me it would be immediate reaction from the company
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Tracey Shelton
(@mssheltonffss) reported
Just spent FIFTY minutes, between being on hold and working with a tech help rep at @cogeco trying to address a problem with my TiVo box, only to be hung up on by the rep without the problem being resolved … don’t have the time or patience to call back and waste another hour. 😤