Cogeco

Cogeco Outage Report in Thorold, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Thorold, Ontario 01/12/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (42%)

    TV (42%)

  2. Internet (38%)

    Internet (38%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Thorold, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines, Fonthill, Niagara Falls, Welland, Thorold and Niagara-on-the-Lake.

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City Problem Type Report Time
CanadaSt. Catharines Internet
CanadaSt. Catharines TV
CanadaSt. Catharines Internet
CanadaSt. Catharines TV
CanadaFonthill TV
CanadaNiagara Falls Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • TheRobertLewis8 “Rose City Rebel” Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • DEGHawkLeaf D.E (@DEGHawkLeaf) reported

    @cogeco hi I ordered a ppv aew njpw presens forbidden door and it keeps going out i didn't spend $49.99 plus tax to not get too see it it's been out for going on 10mins now please fix it this is ridiculous

  • JennSchwartz4 Jenn Schwartz (@JennSchwartz4) reported

    @cogeco outage in Pelham??? Been out since 7pm, no communication whatsoever.

  • Keith_Pinto88 Keith Pinto (@Keith_Pinto88) reported

    @cogeco you're raising prices twice in less than 2 years. While global communication prices go down you are getting greedy and raising prices. Day light robbery. #ripoff #greed

  • paulCanada1972 Paul from Canada (@paulCanada1972) reported

    I am on a fixed disability income and I switched from DSL on @TekSavvyBuzz to cable on Cogeco which was already $35 more a month. I switched because of the price savings guarantee, now barely a month into my new service and I am being told that Cogeco is increasing the price?!

  • paulCanada1972 Paul from Canada (@paulCanada1972) reported

    I am on a fixed disability income and I switched from DSL on @TekSavvyBuzz to cable on Cogeco which was already $35 more a month. I switched because of the price savings guarantee, now barely a month into my new service and I am being told that Cogeco is increasing the price?!

  • cutienfoodie N (@cutienfoodie) reported

    @cogecohelps @cogeco there is a low lying cable on our property the guy from Cogeco came to repair it but it is so low someone could reach it and pull the whole thing down. Can you send someone to fix it?

  • pgmnorris Peter Norris (@pgmnorris) reported

    @cogeco In order to continue investing in our network and products, while offering you the best in class customer service, we will be adjusting the monthly rate for your service as of September 1, 2022. Please Fix the Intermittent Internet 😩 😩😩😩😩😩😩😩😩😩😩😩😩😩

  • mowbraydav DM🏳️‍🌈🏳️‍⚧️ (@mowbraydav) reported

    @cogeco bill goes up $6 for the crappy internet service you offer. Time to call Bell and get there five 1.5g for cheaper than the 1g you’re offering.

  • Karen07513102 Karen (@Karen07513102) reported

    @cogeco I have an issue with my epico customer service. It's was installed last Tuesday. We are enjoying it but I can't get it on my husband's iPad. Tech was supposed to get someone to call me back because they didn't have the answers. 4 days and I still haven't heard.

  • startca Start.ca (@startca) reported

    @wally_statler @cogeco I'm glad that it's back up, but if the issue persists, feel free to reach out okay?