Cogeco Outage in Thorold, Ontario

@cogeco Wifi down in North St Catharines.....

Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.

@cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!

COGECO WIFI IS DOWN (NORTH END ST CATS)

Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.

@cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines

@cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines

@cogecohelps, @cogeco, @CCTS-CPRST Wow, been trying too resolve this since Oct 27 bounced around, no technicians ever show when promised ... spent 25 minutes on the phone with tech support when I asked for escalation they hung up

@cogeco @cogecohelps Keep getting login issues to watch live sports on TSN even though my password was saved from the last time. Had no response last month when I complained about other service issues from Cogeco. You guys are very disappointing as a cable provider.....

Has anyone else with cogeco had issues with CBC, city tv, and ctv loosing the feed over the last 2-3 weeks on a regular basis ?

The @cogeco cable outage has pretty much reinforced the fact that in the era of cell phones the use of land lines is redundant if it's through your cable internet provider.

@cogeco how many 3-5 business days do I have to wait to be compensated for something? halfway through the month sitting waiting ..and another excuse why I dont have TV. awful

@cogeco ya’ll needa be put outta service for terrible service

Hey Cogeco, can u please explain (bullshit) to me why my TiVo minis go down at least once a week?????

@cogeco Account number: 50007088664 I know you didn’t do anything wrong but this is frustrating having complained for almost 2 years and to see this billing error hasn’t been corrected. It’s costing me every month, but I can’t cancel as I rely on the service for work.

You're lucky I have very understanding customers, @cogeco! I'm handing out discounts for cash only transactions because my connection is flatlined 😤 Also your service status page says only television is affected, this business customer has no phone or net line!

@rshmould @Rogers @RogersHelps @cogeco Yeah, Robbers earning their name again. I went with Start, same Cogeco line cheaper price and better customer service. And the worst part about the phone capable modems, is that you need a tech to replace them. Please tell me you called them up for a verbal lashing

@Redmagex @Rogers @RogersHelps They added home phone when I openly told them we didn't need or want it. Engineer installed a modem for the home phone, which noone told me about and now they charged me $140 for having something I didn't even know I had 🤣🤣 Shocking service, never had this with @cogeco

cogeco internet is being stupid will be streaming again tm

@ISED_CA 5/ Cogeco - you really need to talk to your people about bringing their preconceived ideas and assumptions into a conversation with a potential customer, especially so if they are inquiring about a low-income offer. Ugh. Thanks, Gov, but I will have to take a pass on this one.

@Governmentofca2 5/ Cogeco - you really need to talk to your people about bringing their preconceived ideas and assumptions into a conversation with a potential customer, especially so if they are inquiring about a low-income offer. Ugh. Thanks, Gov, but I will have to take a pass on this one.

@cogeco your marketing company is being very aggressive in pushing your services. I've explicitly said several times to take me off the call list. It's making you look bad, please address.

@ScottEwing44 @TheItalGal @cogeco @TSNHockey Sucks since @cogeco told me ‘shortly’ a few minutes ago via chat 😡 so I’ve been waiting. Oh well, #goleafsgo and #boooo #cogeco

@LincoLincoLinco @TheItalGal @cogeco @TSNHockey Talked to @cogeco support via chat, they said they have no idea when it will be up, if not by midnight, likely not until 2-3am. 😕