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Cogeco outages and service status in Thorold, Ontario

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Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Thorold, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thorold, Ontario

The most recent Cogeco outage reports came from the following cities: Niagara Falls, Niagara-on-the-Lake, and Welland.

CityProblem TypeReport Time
Niagara Falls Internet 24 days ago
Niagara Falls E-mail 1 month ago
Niagara-on-the-Lake TV 2 months ago
Welland TV 2 months ago
St. Catharines TV 2 months ago
St. Catharines Internet 2 months ago

Community Discussion

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Cogeco Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • Niagara_411
    ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!

  • StephanYawny
    Stephan Yawny (@StephanYawny) reported from Welland, Ontario

    @cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"

  • remyzanotto
    Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • Rolbear1975
    Roland Gaudet (@Rolbear1975) reported from St. Catharines, Ontario

    @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines

  • sharonne_young
    Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • geordie_plastic
    Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • dayloro
    Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario

    @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

  • martninblack63
    Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • dragon_hombre
    DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • nishantvatsal
    Nishant (@nishantvatsal) reported from Niagara-on-the-Lake, Ontario

    @cogecohelps In the list of Wi-Fi connections nearby, on my phone, I could see other people’s cogeco networks, so does that mean the issue could be just with my house?

  • nlavoie42
    Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • MrJMe
    MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • Gillian2Point0
    👑 Queen Mademoiselle Gigi 👑 (@Gillian2Point0) reported from St. Catharines, Ontario

    COGECO WIFI IS DOWN (NORTH END ST CATS)

  • TheRobertLewis8
    “Rose City Rebel” Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.

  • martninblack63
    Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Wifi down in North St Catharines.....

  • StephanYawny
    Stephan Yawny (@StephanYawny) reported from Welland, Ontario

    @cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am

  • cleanturfcanada
    Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • officialstephhx
    Steph (@officialstephhx) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!

  • tamduncan
    Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • dragon_hombre
    DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • dillon4412
    Scott Dillon (@dillon4412) reported

    @cogeco screws us again!!!!! Thanks for never putting on the Detroit feed!!! It sucks being your customer!!!!!

  • Brooksajsb
    a j s b (@Brooksajsb) reported

    @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

  • RhapsodyInTrue
    Prince of Wine Country (@RhapsodyInTrue) reported

    @cogeco when you are trying to watch a show, yet, every five seconds the show freezes for 20 seconds then it starts up again, then freezes again after five seconds for another 20 seconds… Can’t wait to cancel

  • Bradsports2
    Bradsports (@Bradsports2) reported

    @cogeco are you experiencing problems in the Colborne ON area the last several days - ???- thx

  • franticlimbo
    Frances (@franticlimbo) reported

    Sorry @cogeco but your customer service phone/chat/online totally sucks

  • theresemacdona6
    Therese (@theresemacdona6) reported

    @cogecohelps @cogeco I called Cogeco before about some issue. When I got a call back I was driving my car! Hardly useful. Yes they renewed a backyard cable (which should have been checked on installation!). I guess you get what you pay for

  • dillon4412
    Scott Dillon (@dillon4412) reported

    @cogecohelps @cogeco Again tonight no Detroit feed. I really have to get rid of Cogeco. Who in Canada wants the Colorado feed. Thanks Cogeco for always disappointing your customer. @COGECOSUCKS

  • ianjasonbradle1
    ian jason bradley (@ianjasonbradle1) reported

    @cogeco Yeah I don't know what's going on with your company but whoever came out did my internet. It's definitely not working and I was told there was maintenance going on. I looked now there's no notification. I reset my modem and still not working. What the Hell

  • SteveCoville
    Steve Coville 🇨🇦 (@SteveCoville) reported from Fairmount, Ontario

    @cogecohelps @cogeco so when will the outage be fixed in the Westbrook area? Hydro One just replaced a power pole but no service from Cogeco.. No Phone line No Cable no Internet no WiFi #ygk #NoService

  • EmperorSurjit
    Surjit Mohan Das (@EmperorSurjit) reported

    @cogecohelps My COGECO Internet is not working. This is happening very often. Now even after repeated resets it still not working. Unable to contact support which keeps asking for personal ID number which is not provided. On the App the AI assistant is useless