Cogeco

Cogeco Outage Report in Thorold, Ontario

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The latest reports from users having issues in Thorold come from postal codes L2V.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Thorold, Ontario 11/21/2025 08:25

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (40%)

    TV (40%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Thorold, Ontario

The most recent Cogeco outage reports came from the following cities: Fonthill, Niagara Falls, Welland, St. Catharines, Thorold and Niagara-on-the-Lake.

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City Problem Type Report Time
CanadaFonthill TV
CanadaNiagara Falls Internet
CanadaWelland TV
CanadaWelland Total Blackout
CanadaNiagara Falls TV
CanadaSt. Catharines TV

Community Discussion

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Cogeco Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • officialstephhx Steph (@officialstephhx) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • TheRobertLewis8 “Rose City Rebel” Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • StephanYawny Stephan Yawny (@StephanYawny) reported from Welland, Ontario

    @cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • dayloro Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario

    @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

  • StephanYawny Stephan Yawny (@StephanYawny) reported from Welland, Ontario

    @cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • Hodgy1414 Hodgy (@Hodgy1414) reported from Thorold South, Ontario

    Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • jill_lr Jill 💫 (@jill_lr) reported from Niagara Falls South, Ontario

    If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps

  • velango Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario

    @cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • jomatann JAM (@jomatann) reported

    Hey @cogeco your epico system is the worst thing I've ever used.

  • Y_vettey Yvette H 🇨🇦 (@Y_vettey) reported

    @cogecohelps I did and of course ten minutes in he disappeared, no response once again. Cogeco customer service is terrible

  • Y_vettey Yvette H 🇨🇦 (@Y_vettey) reported

    @cogecohelps It would be great if Cogeco EVER helped, but unfortunately I will need to go to another provider for customer service. Is there any company out there with good customer service? #Rogers where are you, please come to my town I beg you!

  • Chrispbrinks ChrisPBrinks (@Chrispbrinks) reported

    @gramshelper @pdejager @CheriDiNovo I’ve searched Ontario and the prospects for affordable rent for a 3 bedroom house are not promising and when I find affordable the bell/cogeco service availability tools show I can’t get sufficient connectivity for my WFH job.

  • DJennings2012 Dj (@DJennings2012) reported

    @TekSavvyCSR @TekSavvy Cogeco tech arrived today, 4d w/out iinternet/voip service. Turns out, AS WE SAID on Wednesday, our service went out within 5 min of the cogeco truck arriving at the house next door. Apparently the tech took OUR line and connected it to the house NEXT DOOR. NOT IMPRESSED!

  • Ottawan81 Wilson (@Ottawan81) reported

    @cogecohelps @cogeco Yes, I've tried calling and you guys put a password on my account that I never chose and was not advised of, so I am unable to make changes to my account. No one ever provides solutions to this problem. It's my account and I can't do anything to it. I'm just going to cancel it.

  • ragell rae ann asselin (@ragell) reported

    @cogeco having problems with my epic tv. Getting this error when trying to watch my pvr recording. Plus one recording didn’t today. Error code 4-44-3043

  • IMNCanada It's Medically Necessary (@IMNCanada) reported

    @TanyaFusco Weird. I've had dry loop DSL and other services through TekSavvy and they got stuff escalated through Bell/Rogers/Cogeco faster than I ever could. I'd say that's a Comwave issue.

  • RenfrewCntyScan RenfrewCountyScanner/PoliceScanner.ca (@RenfrewCntyScan) reported

    Cogeco is down. Surprise surprise.

  • orangeambu Cass(andra) aka Ambuface (@orangeambu) reported

    @cogecohelps for the last 3 days my mum (account holder) & myself have been trying to signup for the my cogeco & NEVER do we get the code it says it sent this is VERY FRUSTRATING what's going on we have the account number & pin but it doesn't send it!!