Cogeco Outage Report in Thorold, Ontario

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

• Internet (56%)
• TV (24%)
• Total Blackout (8%)
• Wi-fi (6%)
• E-mail (4%)
• Phone (3%)

Live Outage Map Near Thorold, Ontario

The most recent Cogeco outage reports came from the following cities: Niagara Falls, Niagara-on-the-Lake, Welland, and St. Catharines.

City	Problem Type	Report Time
Niagara Falls	Internet	10 days ago
Niagara Falls	E-mail	24 days ago
Niagara-on-the-Lake	TV	1 month ago
Welland	TV	1 month ago
St. Catharines	TV	2 months ago
St. Catharines	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

• 
  Lori Littleton (@littletonstc) reported 17 seconds ago from St. Catharines, Ontario

  Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

• 
  Lori Littleton (@littletonstc) reported 2 minutes ago from St. Catharines, Ontario

  @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

• 
  Don Crocock (@dcrocock) reported 3 minutes ago from St. Catharines, Ontario

  C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

• 
  Steph (@officialstephhx) reported 8 minutes ago from St. Catharines, Ontario

  @cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!

• 
  Dave Schulz (@daveschulz) reported 9 minutes ago from Pelham Centre, Ontario

  If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

• 
  Stephan Yawny (@StephanYawny) reported 11 minutes ago from Welland, Ontario

  @cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"

• 
  “Rose City Rebel” Robert Lewis II (@TheRobertLewis8) reported 16 minutes ago from Welland, Ontario

  Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.

• 
  Hodgy (@Hodgy1414) reported 16 minutes ago from Thorold South, Ontario

  Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

• 
  Clean Turf Canada (@cleanturfcanada) reported 22 minutes ago from St. Catharines, Ontario

  @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

• 
  DragonHombre the Kingbeing (@dragon_hombre) reported 28 minutes ago from Niagara Falls South, Ontario

  @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

• 
  Sharonne Young (@sharonne_young) reported 29 minutes ago from St. Catharines, Ontario

  Cogeco sucks

• 
  Dayna Janzen (@dayloro) reported 31 minutes ago from Niagara Falls South, Ontario

  @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

• 
  Nathalie Lavoie (@nlavoie42) reported 31 minutes ago from Niagara Falls South, Ontario

  @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

• 
  Stephan Yawny (@StephanYawny) reported 32 minutes ago from Welland, Ontario

  @cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am

• 
  Jill 💫 (@jill_lr) reported 36 minutes ago from Niagara Falls South, Ontario

  If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps

• 
  Elango Vanangamudi (@velango) reported 39 minutes ago from Niagara Falls South, Ontario

  @cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

• 
  Plastic Geordie (@geordie_plastic) reported 46 minutes ago from Pelham Centre, Ontario

  @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

• 
  iFLyS🅾️lO (@ohrigeeta) reported 50 minutes ago from St. Catharines, Ontario

  @cogeco down again???

• 
  Robert Lewis II (@TheRobertLewis8) reported 50 minutes ago from Welland, Ontario

  @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

• 
  lyn nottingham (@LynNottingham) reported 51 minutes ago from Thorold South, Ontario

  @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Just another Human!!! (@Middleaged75) reported 12 minutes ago

  @aschwabdotca @cogecohelps @cogeco We have switched our DNS settings from automatic to using manual. Googles dns server is 8.8.8.8. And 8.8.4.4. You can google it for verification. This will allow access to internet again. Can reset back to automatic once Cogeco fixes issue with their DNS server. Hope this helps.

• 
  Ms. Katie 🇨🇦🏳️‍🌈🚺📚🚍 (@MKatie916) reported 16 minutes ago

  Cogeco internet is down, so all 4 kids can't log in. Partner at work from 8-4, I'm at work 12-5... going to be an interesting day.

• 
  colemcfarlane (@colemcfarlane) reported 17 minutes ago

  @Kyle_4D You probably weren't helped by the province-wide Cogeco outage today either!

• 
  Clara Dubois (@ClaraDu53667555) reported 18 minutes ago

  @cogeco Mine is still NOT working at all. Dundas, Ontario

• 
  C.A. Klassen (@ca_klassen) reported 18 minutes ago

  Update: teacher is affected by epic Cogeco internet outage, so I'll be filling a temporary grade 2 science and media literacy position for the afternoon!

• 
  St. Louis School (@stl_crusaders) reported 21 minutes ago

  According to the latest update, Cogeco may have resolved the disruption to its Internet services. Service/intermittent service has been restored. If you are a Cogeco subscriber who experienced an outage, try logging back into your Google Classrooms.

• 
  ZeusBaxter (@GamesAndThatGuy) reported 21 minutes ago

  @b4technology @cogeco I'm sure my network is back up but my network name and password have been reset. Need to find a way to reset my wireless networks

• 
  𝘼𝙫𝙞𝙫𝙖 𝘿𝙪𝙣𝙨𝙞𝙜𝙚𝙧 (@avivaloca) reported 25 minutes ago

  @mrslyonslibrary Or at least #onted when there's a Cogeco outage & remote learning for the week ...

• 
  Ginette Pelletier (@GinetteP) reported 27 minutes ago

  @cogecohelps @cogeco This is a joke right. You guys come to our house at least once a month sometimes more fiddle around with some wires assure us the problem is not between the pole and the house every single time. But the problem never ever gets fixed. My next complaint with CRTC has been made.

• 
  Matheson Steplock (@MathesonStep) reported 28 minutes ago

  @cogeco So @cogecohelps is this a DNS outage?