Cogeco

Cogeco Outage Report in Thorold, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Thorold, Ontario 05/09/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (21%)

    TV (21%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Thorold, Ontario

The most recent Cogeco outage reports came from the following cities: Fonthill, Niagara Falls, Welland, St. Catharines and Vineland Station.

Loading map, please wait...
City Problem Type Report Time
CanadaFonthill Total Blackout
CanadaFonthill TV
CanadaNiagara Falls E-mail
CanadaWelland Wi-fi
CanadaWelland TV
CanadaSt. Catharines TV

Community Discussion

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Cogeco Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Wifi down in North St Catharines.....

  • Rolbear1975 Roland Gaudet (@Rolbear1975) reported from St. Catharines, Ontario

    @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • Gillian2Point0 👑 Queen Mademoiselle Gigi 👑 (@Gillian2Point0) reported from St. Catharines, Ontario

    COGECO WIFI IS DOWN (NORTH END ST CATS)

  • YMCANiagara YMCA of Niagara (@YMCANiagara) reported from St. Catharines, Ontario

    Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • Rolbear1975 Roland Gaudet (@Rolbear1975) reported from St. Catharines, Ontario

    @cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • SylviaBolle Sylvia Bolle (@SylviaBolle) reported from Thorold South, Ontario

    People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • RessyM Stressy Ressy 💙 (@RessyM) reported

    Today is a nope. I forgot my emergency pain pills at home. :( Just going to the Cogeco dinner Saturday night overdid it for me.

  • MzDeMure Kittana (@MzDeMure) reported

    Pretty fed up of my @cogeco internet being down frequently since last Sunday. I work from home, this absolutely affects me in too many ways.

  • CdnWhiskey OffTheRails (@CdnWhiskey) reported

    @cogecohelps I've been with Cogeco for years, tv and internet. I've just cancelled my service because I've a MUCH better offer. I'm being charged a $75 cancellation fee for each service. That's a $150 disconnection fee on top of what I currently owe. Disgusting!

  • aaniinichii Aanii Nichii (@aaniinichii) reported

    @cogecohelps I was told by other Cogeco customers in our building that while the main support centre says all is normal. They have been told by the technician that the cogeco connection to the building is faulty. Please help, our we will go somewhere else, after at least 10 years

  • fokieee Sk (@fokieee) reported

    @cogeco Hi, we have an internet outage in Burlington since 11:00 am this morning . Your outage map says that it’s resolved but we still don’t have service!

  • CdnWhiskey OffTheRails (@CdnWhiskey) reported

    I've had this tv and internet with @cogeco for years. I've just cancelled my service because I've been offered a MUCH better deal. I'm being charged $75 cancellation fee for EACH service. $150 to cancel! Disgusted and pissed! #cogeco #internet #ripoff

  • T_Brophy Todd Brophy (@T_Brophy) reported

    @cogecohelps internet is down in Oakville area. Saw Cogeco tech 30 mins ago nearby. L6M3V9

  • Tadds19 Joe Milanista (@Tadds19) reported

    @cogeco internet sucks. They tell me they see nothing wrong yet I still can’t connect to the internet lol. How about you send someone over instead of making me wait 2 days…absurd company

  • Galactic_George The Brigand (@Galactic_George) reported

    T-DOGS 28-Nov-22 Top Dog (Hi P/L): $HGU Bad Dog (Lo P/L): $SHOP Dog-House (basement): $BTCC.B Dividends 3.40% Cap Gain/Loss -10.1% Trading Costs -0.61% Back to the bad stuff. Fairly hard down day, but received a Cogeco dividend. There's that.

  • RickyChanRC Ricky Chan (@RickyChanRC) reported

    What kind of clown company shuts down its customer service site at this time of the year with zero warning? @Cogeco, that's who. #idiots