Cogeco

Cogeco Outage Report in Thorold, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Thorold, Ontario 03/22/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (25%)

    TV (25%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Thorold, Ontario

The most recent Cogeco outage reports came from the following cities: Niagara Falls, Niagara-on-the-Lake, Welland and St. Catharines.

Loading map, please wait...
City Problem Type Report Time
CanadaNiagara Falls E-mail
CanadaNiagara-on-the-Lake TV
CanadaWelland TV
CanadaSt. Catharines TV
CanadaSt. Catharines Internet
CanadaSt. Catharines Internet

Community Discussion

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Cogeco Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • BillLeaf39 Bill Dee (@BillLeaf39) reported

    @cogecohelps: Cogeco really sucks this week. For the third time several HD channels, including Chex 702, and time shifting channels are out. Neighbours in our building say that we should switch to Bell. Don't want to do that, but getting tired of re-booting without success.

  • RebeccaBredin Rebecca Bredin (@RebeccaBredin) reported

    @winshiwong Are you with Cogeco? My internet has been awful most of this morning too, and it's not even raining here.

  • Trottalong1 Man With The Flaming Pie (@Trottalong1) reported

    @cogeco they provide me high speed internet but my cell phone’s calls fail it should be working seemlessly but they are going out of their way to illegally stop it from working. It has to with upload speed and how they throttle it to make your voip calls fail. Crtc monday

  • StuWilson1892 Stu Wilson (@StuWilson1892) reported

    @cogecohelps @cogeco all I've done today is turn it on. I've had to reset twice . It just doesn't work . And you lot don't care Hence the switch

  • MsKillMyself ellettstore.com (@MsKillMyself) reported

    turns out my internet issues going back like a decade have all been caused by problems with the cogeco box thing for the neighbourhood. a decade of stuff like needing to come out to the living room to reset the router pretty much daily

  • mikejmaude Mike Maude (@mikejmaude) reported

    @cogecohelps is cogeco having issues in north end of welland? I'm having some pretty bad lag issues. I've reset my modem already. Just curious if it's only me

  • BullRoberts MICHAEL bull ROBERTS (@BullRoberts) reported

    @cogecohelps 5 years and fixed nothing dispite several times.i would not trust cogeco for anything absolute @#$% service an treated like my paying my bill every month is worth nothing 217 a month for internet, and no cable has ever worked in 5 years.only thing that is good is the phone rings

  • StaceyLeeD65 Stacey Dobbin (@StaceyLeeD65) reported

    Our internet went down 30 minutes ago on Trout Lake Road in North Bay. I am on hold with tech support but thought I might get an answer here quicker?? Is there an outage? @cogecohelps @cogeco

  • JamesConnor1999 James Connor (@JamesConnor1999) reported

    @NewsInOakville anyone know a good cable provider in #Oakville? Our current provider @cogeco sucks!

  • PaulChato Paul Chato (@PaulChato) reported

    @cogecohelps @willipowell @cogeco Hello Cogeco. That was me. So far it is working but what was with the service over the past three days? Had to reboot every day. We’re in Burlington ONT.