Cogeco

Cogeco Outage Report in Thorold, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Thorold, Ontario 10/28/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (21%)

    TV (21%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Thorold, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines, Niagara-on-the-Lake, Niagara Falls and Welland.

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Internet
CanadaSt. Catharines Internet
CanadaSt. Catharines Internet
CanadaSt. Catharines Internet
CanadaNiagara-on-the-Lake E-mail
CanadaNiagara Falls TV

Community Discussion

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Cogeco Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • StephanYawny Stephan Yawny (@StephanYawny) reported from Welland, Ontario

    @cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"

  • TheRobertLewis8 “Rose City Rebel” Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.

  • dayloro Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario

    @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

  • StephanYawny Stephan Yawny (@StephanYawny) reported from Welland, Ontario

    @cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • jill_lr Jill 💫 (@jill_lr) reported from Niagara Falls South, Ontario

    If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • Hodgy1414 Hodgy (@Hodgy1414) reported from Thorold South, Ontario

    Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • velango Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario

    @cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Harding_29 Brett Harding (@Harding_29) reported

    @cogeco service is terrible, should of went with Bell.

  • KDavJeff Jeff T. Smith (Kyle Davenport) (@KDavJeff) reported

    Thanks @cogeco - goddamn box didn't load #AEWAllOut so, Yup, I'm missing the ******* show. Dad was on the phone twice with Tech Support and so far nothing. 🤬

  • Cherfan4ever1 Cherfan4ever1🌎🕊💕🦋#CherCrew (@Cherfan4ever1) reported

    @cogecohelps @bbailey861 @cogeco Many of us are interested in getting this. Please replace all FOX stations (which I don’t wish to support) with TCM. Thank you.

  • WallingBritt Britt Walling (@WallingBritt) reported

    @cogeco my mom and brother have been having terrible Cogeco TV issues for at least the past 3 months with no resolution, despite several support calls and technician visits. They live in Leamington Ontario. They will definitely be looking for alternatives to Cogeco.

  • DavidPecoskie David (@DavidPecoskie) reported

    @cogeco was just on the line with customer service and the call was dropped from your side. Is it policy to call me back?

  • cogecohelps Cogeco (@cogecohelps) reported

    @thereddork Hi Mike, yes - there was just some cable damage that being repaired. Should be up shortly. #Cogeco 6Alisha

  • mrsmama79 Rachel B (@mrsmama79) reported

    @Bohsco @cogeco @Bell I changed to a provider that uses cogeco lines because of the terrible Cx serv by Cogeco. But now I’m not a priority and they’ve left us (cogeco fixes the fallen lines) w/o internet all week and for online school next week. Because of fallen wire outside. I hate Cogeco!

  • KurasuSoratobu Trey McGowan Sus AF NGL (@KurasuSoratobu) reported

    .@cogeco: "Since you're such a good customer, we're raising your Internet speed for free!" Also @cogeco in the same month: "By the way, we're raising the cost of your Internet."

  • MarisaDSouza2 Marisa (@MarisaDSouza2) reported

    @cogecohelps There is no problem with me Alisha!! The problem is with Cogeco. Please refer to all the conversations i have been having with your colleagues. I am tired of repeating. Ty.@cogecohelps

  • mrsmama79 Rachel B (@mrsmama79) reported

    @cogecohelps I’m really pissed. I can’t even use my phone without wifi assist so we’ve been without phone and internet all week waiting on COGECO to fix the outside wiring but TelSavvy provides the inside service.