1. Home
  2. Companies
  3. Cogeco
  4. Thorold
Cogeco

Cogeco outages and service status in Thorold, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Thorold, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thorold, Ontario

The most recent Cogeco outage reports came from the following cities: Niagara Falls, Niagara-on-the-Lake, and Welland.

CityProblem TypeReport Time
Niagara Falls Internet 22 days ago
Niagara Falls E-mail 1 month ago
Niagara-on-the-Lake TV 2 months ago
Welland TV 2 months ago
St. Catharines TV 2 months ago
St. Catharines Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • nishantvatsal
    Nishant (@nishantvatsal) reported from Niagara-on-the-Lake, Ontario

    @cogecohelps In the list of Wi-Fi connections nearby, on my phone, I could see other people’s cogeco networks, so does that mean the issue could be just with my house?

  • tamduncan
    Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • Niagara_411
    ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.

  • martninblack63
    Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • dayloro
    Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario

    @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

  • dragon_hombre
    DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • velango
    Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario

    @cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

  • HINiagaraHostel
    HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • MrJMe
    MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • LynNottingham
    lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • littletonstc
    Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • Hodgy1414
    Hodgy (@Hodgy1414) reported from Thorold South, Ontario

    Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

  • jill_lr
    Jill 💫 (@jill_lr) reported from Niagara Falls South, Ontario

    If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps

  • officialstephhx
    Steph (@officialstephhx) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!

  • martninblack63
    Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Wifi down in North St Catharines.....

  • TheRobertLewis8
    “Rose City Rebel” Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.

  • Gillian2Point0
    👑 Queen Mademoiselle Gigi 👑 (@Gillian2Point0) reported from St. Catharines, Ontario

    COGECO WIFI IS DOWN (NORTH END ST CATS)

  • Rolbear1975
    Roland Gaudet (@Rolbear1975) reported from St. Catharines, Ontario

    @cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines

  • littletonstc
    Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

  • dragon_hombre
    DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDanilo
    Nilo (@TheDanilo) reported

    @cogeco @cogecohelps Can u explain why my in-laws home was the only house on the street without service during the outage while their next door neighbours beside them and across the street with Cogeco had service???? Doesn’t make sense.

  • EMTsquared
    [EMT]² Emmett (@EMTsquared) reported

    Cogeco is hands down the worst telecom monopoly in Canada. They pay employees poorly and charge exorbitant rates that rise every few months. **** the Competition Bureau, the Ontario labour minister, and **** this company.

  • rraj2k12
    Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported

    @cogeco @cogecohelps All services, Internet, Epico and phone are down around Burloak south area. Is there an outage ? There is nothing on your website.

  • _nekojima_
    nekojima (@_nekojima_) reported

    @peggy_blair Freedom calls with offers, even when it lowers my bill & better plan. When Cogeco increased, I checked site and got the best offer for 20 months for the same service. I called Rogers for my parents and lowered their bill by $60+. Calling and asking seems to helps us.

  • thedavidjhughes
    David James Hughes (@thedavidjhughes) reported

    Anyone else experiencing Cogeco outage in Hamilton area?

  • pauldris
    pauline driscoll 🇨🇦🇬🇧 (@pauldris) reported

    @cogecohelps trying to cancel our cogeco services …

  • Melbell1013
    Mel 🇨🇦 (@Melbell1013) reported

    @Bell I have just had the worst customer service experience trying to change my ridiculously high bill. Transferred twice, lastly, to the loyalty department. Was on for over 40 mins to only be left sitting. I finally hung up. You need to sort yourselves out! @Rogers @cogeco

  • TravisTravis222
    TravisTravis222 #FREESCHLEP (@TravisTravis222) reported

    .@cogeco my internet was just down for 4 hours and didn't come back until now

  • Bradsports2
    Bradsports (@Bradsports2) reported

    @cogeco are you experiencing problems in the Colborne ON area the last several days - ???- thx

  • IFcomic
    Iqbal Faizer (@IFcomic) reported

    @Bell @cogeco For crying out loud, you started as a PHONE COMPANY, and now you can't even do that right, warning us the phone won't work if there's a power outage. Phones were better in the '90s because outages HAPPEN. I hate you, @MarkjCarney, for letting this happen.#CdnPoli Also #genocide.