Cogeco Outage Report in Thorold, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (50%)
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Internet (29%)
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E-mail (11%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (1%)
Live Outage Map Near Thorold, Ontario
The most recent Cogeco outage reports came from the following cities: St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Internet | |
| St. Catharines |
Internet | |
| St. Catharines |
TV | |
| St. Catharines |
Internet | |
| St. Catharines |
TV | |
| Fonthill |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports Near Thorold, Ontario
Latest outage, problems and issue reports in Thorold and nearby locations:
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Sylvia Bolle
(@SylviaBolle) reported
from
Thorold South, Ontario
People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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Lisa Gibson
(@lisol_18) reported
from
Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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👑 Queen Mademoiselle Gigi 👑
(@Gillian2Point0) reported
from
St. Catharines, Ontario
COGECO WIFI IS DOWN (NORTH END ST CATS)
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Remy Zanotto
(@remyzanotto) reported
from
St. Catharines, Ontario
@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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YMCA of Niagara
(@YMCANiagara) reported
from
St. Catharines, Ontario
Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.
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Roland Gaudet
(@Rolbear1975) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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HI-Niagara Falls
(@HINiagaraHostel) reported
from
Niagara Falls South, Ontario
@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Wifi down in North St Catharines.....
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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rohan.s1981
(@rohansha111) reported
@cogeco sorry but really bad customer support, my internet is very slow since 9:45am but when I called tech support(Wayne), I have been told to wait till Thursday afternoon for tech person appointment. It’s worse than Canadian healthcare
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kendall #IstandwithTrudeau🇨🇦🍁
(@lambk) reported
@cogeco Currently looking for a new service provider I just received my new bill from you & I am disgusted.
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foontzoot 🇨🇦
(@SinisaPetkovic) reported
@cogecohelps Looks like @cogecohelps is off today, as is their internet service. Maybe @cogeco can help?
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🇨🇦 Mark (Bundy) Kennedy 🇨🇦
(@MarkKennedyQW) reported
I’ve concluded @cogeco isn’t working on the problem with the internet tonight. They’re just going to automatically extend the resolution time every 15 minutes on the outage site. You can also bet we won’t get money off. I suppose I could just pay a portion of my next bill.
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🇨🇦 Mark (Bundy) Kennedy 🇨🇦
(@MarkKennedyQW) reported
Now 4 and a half hours that @cogeco internet has been down. So much for my plans tonight. #Cogeco
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FilmGamer
(@FilmGamerOne) reported
Thanks alot @cogeco none of my DVRs recorded the latest episode of @thegoodfight on Women's Network channel 763 and there's no re-runs available so now I have to wait a year to catch it on streaming. You did the same thing last season and I had to wait a year and a half to watch.
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clicker
(@clicksalot99) reported
@cogeco Horrible internet service. Has legit cut out over 5 times today. This is insane
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Pete Thomas
(@petethomascpa) reported
Even when I look online for pricing for existing customers and find a price of $94.99, the best they’ll offer me is $122.50/ month. I have Bell fibe getting installed on our street as we speak. It’s like @cogeco wants me to switch. Terrible customer service
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david oxley
(@theoxman) reported
Thanks Cogeco for raising internet prices $6 for worse service. #Thieves
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Valerie Davies
(@vdavies65) reported
@cogecohelps to all of you for your support & help lately as at 5:15 our Cogeco TV Internet, home Phone &WiFi are all back working. Thanks to a COGECO technician who knew what he was doing. Fixed the issue right away. The brand new cable laid 12 Sept had TWO FAULTY ends. THANKS