Cogeco Outage Report in Thorold, Ontario
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The latest reports from users having issues in Thorold come from postal codes L2V.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (64%)
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TV (21%)
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E-mail (5%)
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Wi-fi (4%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map Near Thorold, Ontario
The most recent Cogeco outage reports came from the following cities: Welland, Niagara Falls, Thorold, St. Catharines, Fonthill and Niagara-on-the-Lake.
| City | Problem Type | Report Time |
|---|---|---|
 Welland |
Internet | |
| Niagara Falls |
TV | |
| Thorold |
Internet | |
| St. Catharines |
Internet | |
| Welland |
Phone | |
| Fonthill |
TV |
Community Discussion
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Cogeco Issues Reports Near Thorold, Ontario
Latest outage, problems and issue reports in Thorold and nearby locations:
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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Roland Gaudet
(@Rolbear1975) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Wifi down in North St Catharines.....
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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👑 Queen Mademoiselle Gigi 👑
(@Gillian2Point0) reported
from
St. Catharines, Ontario
COGECO WIFI IS DOWN (NORTH END ST CATS)
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Sylvia Bolle
(@SylviaBolle) reported
from
Thorold South, Ontario
People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.
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Lisa Gibson
(@lisol_18) reported
from
Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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YMCA of Niagara
(@YMCANiagara) reported
from
St. Catharines, Ontario
Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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Remy Zanotto
(@remyzanotto) reported
from
St. Catharines, Ontario
@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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Roland Gaudet
(@Rolbear1975) reported
from
St. Catharines, Ontario
@cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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HI-Niagara Falls
(@HINiagaraHostel) reported
from
Niagara Falls South, Ontario
@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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🇺🇦#Resist🇨🇦
(@harv14) reported
I have been touting how great @cogeco is to their clients who are loyal. But after 38 years of paying for their service I finally have had it with those A-Holes. You can burn in hell along with Bell Canada. Go @#$& yourselves Cogeco
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sasha villoza
(@svilloza) reported
@cogeco provides the worst customer service I have ever experienced. Not only has our internet been down every single week for the past month, today a rep. from technical support named Richard called us a liar when we complained about the service not working and they hung up.
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Janet 🇨🇦
(@janetakasparky) reported
anyone else's cogeco internet down? #northend #hamont
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reddog-75
(@RedmondJamie) reported
@cogeco outage in Chatham ON right now !! Any timeline ??
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Pat paquette
(@BlazerGaming89) reported
@cogecohelps Their any problems with cogeco right now
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clicker
(@clicksalot99) reported
@theoxman @cogeco Internet is legit cutting out ever 30 minutes in Niagara Region for the past 2 days. I have never seen such bad internet service
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clicker
(@clicksalot99) reported
@lambk @cogeco It is now my goal to spread and reply to everyone on twitter just how bad Cogecos service are and to stay away. Far away from this "internet provider"
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rohan.s1981
(@rohansha111) reported
@cogeco sorry but really bad customer support, my internet is very slow since 9:45am but when I called tech support(Wayne), I have been told to wait till Thursday afternoon for tech person appointment. It’s worse than Canadian healthcare
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/
(@elllinia) reported
@Canadian72 @Bell Same here, my area is Cogeco only and they are shafting us. Bell said to keep an eye out over 10 years now. **** all ISPs.
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Shawn D’ro 🇨🇦
(@PeelMedicShawn) reported
@cogecohelps I spend over an hour and a half on hold. Only to have your loyalty support person hang up on me. I guess Cogeco doesn’t want my business anymore. 20 year customer means nothing to you.