Cogeco

Cogeco Outage Report in Thorold, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Thorold come from postal codes L2V.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Thorold, Ontario 11/29/2025 00:05

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (40%)

    TV (40%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Thorold, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines, Fonthill, Niagara Falls, Welland, Thorold and Niagara-on-the-Lake.

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines TV
CanadaFonthill TV
CanadaNiagara Falls Internet
CanadaWelland TV
CanadaWelland Total Blackout
CanadaNiagara Falls TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • SylviaBolle Sylvia Bolle (@SylviaBolle) reported from Thorold South, Ontario

    People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • exit716 Rich Thorpe (@exit716) reported

    @RobertB_Rice That movie was so bad, the Cogeco Cable previews service made fun of it when it came out. Based on the science fiction writings of L. Ron Hubbard.

  • rossmont51 Rosario (@rossmont51) reported

    @TekSavvyBuzz We need MORE COMPETITION in Canada, time for gvmnt to pass legislation to help our sorry asses not the greedy fat *** corps, problem is Canadians are too "nice" and we will do nothing about it while we pay and pay and pay and if Cogeco would of sold out to Bell we'd b in trouble

  • pawprints1986 Laney 👩‍💻🥄🍊🇨🇦 (@pawprints1986) reported

    @alysm745 @JanTheMan2010 If you were to call, do they care you're still poor? Im also within cogeco service area cant get Rogers deal. I looked into it. Imo cogeco should be working *with* Rogers to accomplish all eligible customers being able to use it. But thatd be too morally correct wouldn't it😕

  • MonkMode_ Zuppy (@MonkMode_) reported

    Yea not like the past 3 weeks where I was getting significantly worse internet and ONLY now you're telling me it might be a Cogeco problem. I ordered a new router, losing tons of subs from not being able to stream melee. Seriously go **** yourselves @cogeco

  • PhilipPompili Philip Pompili (@PhilipPompili) reported

    @David_Moscrop “It’s a big win for large telecoms like Bell, Rogers, Shaw, Quebecor and Cogeco who argued lower rates would harm network investment, including in rural areas” because they were so heavily invested to begin with.

  • AndrewDavidCox ADC🎙The 'Weird Al' of Wrestling (@AndrewDavidCox) reported

    Anybody else been having issues singing into @Sportsnet NOW by way of Cogeco Cable credentials? It has been happening to me for weeks. @cogecohelps - any help would be wonderful! #TORvsMTL

  • legant66 Dave Glover 🐔🍷🇨🇦♿ (@legant66) reported

    @yourtvnland Internet in Cobourg is Down AGAIN 3rd time today??? WTF @CogecoBusiness @cogeco this is happening WAY TOO often. Seriously

  • Caracticus Caracticus Thirdaisi (@Caracticus) reported

    @TekSavvyBuzz Maybe it's time to break up the infrastructure from the service providers: make rogers, telus, bell, shaw/ cogeco, videotron, sasktel, etc. and the rest spin off their infrastructure as separate companies and force everyone to bid for access.

  • Riches John Riches (@Riches) reported

    @DroletK43 @cogeco Try the CBC Sports app. It's available for all, but seems like a slow frame rate. Little jittery

  • please__ignore Kris Cardwell (@please__ignore) reported

    @cogeco take your service change request form down! I submitted 3 times, well in advance, to ensure that I'd have internet the day I move since I work from home. Finally got through just to get an email telling me to CALL?! Now I won't have internet until almost end of day on 2nd