Cogeco Outage Report in Thorold, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (62%)
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TV (19%)
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Wi-fi (7%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Thorold, Ontario
The most recent Cogeco outage reports came from the following cities: St. Catharines, Niagara-on-the-Lake, Niagara Falls and Welland.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Internet | |
| St. Catharines |
TV | |
| St. Catharines |
Internet | |
| St. Catharines |
Internet | |
| St. Catharines |
Internet | |
| St. Catharines |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports Near Thorold, Ontario
Latest outage, problems and issue reports in Thorold and nearby locations:
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Stephan Yawny
(@StephanYawny) reported
from
Welland, Ontario
@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am
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Elango Vanangamudi
(@velango) reported
from
Niagara Falls South, Ontario
@cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.
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Jill 💫
(@jill_lr) reported
from
Niagara Falls South, Ontario
If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps
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Hodgy
(@Hodgy1414) reported
from
Thorold South, Ontario
Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable
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Stephan Yawny
(@StephanYawny) reported
from
Welland, Ontario
@cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.
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lyn nottingham
(@LynNottingham) reported
from
Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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Sharonne Young
(@sharonne_young) reported
from
St. Catharines, Ontario
Cogeco sucks
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“Rose City Rebel” Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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Steph
(@officialstephhx) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!
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iFLyS🅾️lO
(@ohrigeeta) reported
from
St. Catharines, Ontario
@cogeco down again???
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Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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Nishant
(@nishantvatsal) reported
from
Niagara-on-the-Lake, Ontario
@cogecohelps In the list of Wi-Fi connections nearby, on my phone, I could see other people’s cogeco networks, so does that mean the issue could be just with my house?
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Dayna Janzen
(@dayloro) reported
from
Niagara Falls South, Ontario
@cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?
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Clean Turf Canada
(@cleanturfcanada) reported
from
St. Catharines, Ontario
@cogeco @cogecohelps you are down again!!! Why can’t you get this fixed
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Dave Schulz
(@daveschulz) reported
from
Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Chrystal
(@chrystalsipstea) reported
@cogeco Still getting DNS errors.
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Willian
(@WillianHilamaya) reported
@cogeco Are we going to be refunded for the almost 8 hrs with out the service !!!
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astro-chalice world champion
(@pixstrad) reported
@cogeco Hi, having issues with the default modem user/pass not working, I require it to set up my wifi again (just factory reset the modem). Your phone support keeps giving me a busy signal. Appreciate any and all help.
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Elizabeth Eisenhauer
(@EAEisenhauer) reported
@cogeco Hi Marilyn. Thanks to you and team for hard work. My internet seems back up but my phones (thru cogeco) still dead. Is that part of same problem?
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Maribel Sanchez
(@maribelsnz) reported
@cogeco Rebooted and still not working. Burlington
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Cogeco
(@cogecohelps) reported
@NahrenShamoka Hi Nahren We had an outage today but it has been restored. If you are still experiencing an issue can you please try to reboot the modem? Thanks so much, Jodi Cogeco
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Canadian Yeti
(@ACanadianYeti) reported
@cogeco Any update? I understand it’s an unforeseen problem, but 3 hours is a rather long time an outage.
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Cogeco Connexion
(@cogeco) reported
Dear customers, We wish to let you know that the issue that resulted in intermittent access to websites or no service altogether for many Cogeco customers today is now resolved. Our engineering teams worked diligently throughout the morning and early afternoon... (1/2)
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Michael Hope
(@Vibrexrepairs) reported
@cogecohelps Since the issue this morning with loosing internet connectivity, my Wi-Fi modem that I rent from Cogeco has lost its network settings and now I can not access my Wi-Fi, the default password on the bottom of the unit does not work. How do I get my Wi-Fi back?
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Violet
(@violet_blue68) reported
@MikeJ32628846 @GinetteP @cogeco Great enjoy. With Bell I had horrible internet and customer service was even worse.