Cogeco Outage Report in Thorold, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (62%)
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TV (20%)
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Wi-fi (7%)
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E-mail (4%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map Near Thorold, Ontario
The most recent Cogeco outage reports came from the following cities: St. Catharines, Welland, Niagara-on-the-Lake and Niagara Falls.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
TV | |
| Welland |
Internet | |
| St. Catharines |
Internet | |
| St. Catharines |
Phone | |
| Welland |
Internet | |
| Niagara-on-the-Lake |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Thorold, Ontario
Latest outage, problems and issue reports in Thorold and nearby locations:
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Stephan Yawny
(@StephanYawny) reported
from
Welland, Ontario
@cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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Clean Turf Canada
(@cleanturfcanada) reported
from
St. Catharines, Ontario
@cogeco @cogecohelps you are down again!!! Why can’t you get this fixed
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Dave Schulz
(@daveschulz) reported
from
Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
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Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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Sharonne Young
(@sharonne_young) reported
from
St. Catharines, Ontario
Cogeco sucks
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.
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Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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lyn nottingham
(@LynNottingham) reported
from
Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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Stephan Yawny
(@StephanYawny) reported
from
Welland, Ontario
@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am
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iFLyS🅾️lO
(@ohrigeeta) reported
from
St. Catharines, Ontario
@cogeco down again???
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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“Rose City Rebel” Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Sandra
(@SandraW69) reported
@HunterP86557893 @BTtoronto I have the same problem 😟. My provider is Cogeco
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Siobhan Kukolic
(@SiobhanKukolic) reported
@cogeco Is wifi down?
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Eyes Wide Open
(@liquidglass) reported
@cogecohelps @cogeco Thank you. Just to be clear - my understanding is that I can use this for any period less than 10 years (let's say for 2 years) and then I can cancel my subscription after 2 yrs without any penalties or fees. Is this correct?
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Sarah
(@SLBM2006) reported
@cogeco hey cogeco- internet down yesterday as I was trying to teach 30 12 year olds from home and now Epico / cable out today. What gives? Please credit my account for these two days
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Rahul Arora
(@RahulAr56197662) reported
@sajjadfs @cogeco From my father - The Cogeco truck you saw the day you were leaving; unfortunately unplugged our house to fix the noise level of other connections on the street. He should have advised us as per their protocol but did not do it.
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✨ Juddly ✨
(@SlinkyVagabond) reported
@cogecohelps LOL! No, they can't. I just got off the phone with support. They simply disabled the WIFI on my current modem, which is absolutely unacceptable. Also, when I tried to escalate I was told that was not an option. This is horrendous customer service, typical of Cogeco.
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Molly
(@whatusay_5) reported
@cbcmarketplace Please DM about @cogeco selling cheap technology for the price of champing. There was class action lawsuit against COGECO, consumers WON. Cogeco have not shared the money with us, nor upgraded their service. My internet drops every 15 minutes @CRTCeng HELP!!
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Sarah
(@SLBM2006) reported
@cogeco and please don’t ask me to call for support... no one picks up.
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Paul 🇨🇦
(@PAUL_OOOOOOOTS) reported
@cogeco #cogeco we have issues again. Your tech just left my place ( nice fellow ) and he advised us that your cable lines from in the ground seems to be the issue for my speed which makes sense since everything has been beaten to hell. This is #BAD customer service 😔
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Lulu Lebert
(@lululebert) reported
@cogecohelps You have the worst Techs in the Pembroke area. After needing X3 8am-5pm appointments to get my install done(someone to show up), I convinced my friend to switch from Bell to Cogeco at his new house. Same situation, his 3rd appointment is coming up!!! 8-5 ****