Cogeco Outage Report in Niagara Falls South, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Niagara Falls South, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (62%)
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TV (20%)
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Wi-fi (7%)
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E-mail (4%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map Near Niagara Falls South, Ontario
The most recent Cogeco outage reports came from the following cities: St. Catharines, Welland, Niagara-on-the-Lake and Niagara Falls.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
TV | |
| Welland |
Internet | |
| St. Catharines |
Internet | |
| St. Catharines |
Phone | |
| Welland |
Internet | |
| Niagara-on-the-Lake |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports Near Niagara Falls South, Ontario
Latest outage, problems and issue reports in Niagara Falls South and nearby locations:
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Remy Zanotto
(@remyzanotto) reported
from
St. Catharines, Ontario
@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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lyn nottingham
(@LynNottingham) reported
from
Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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iFLyS🅾️lO
(@ohrigeeta) reported
from
St. Catharines, Ontario
@cogeco down again???
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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Clean Turf Canada
(@cleanturfcanada) reported
from
St. Catharines, Ontario
@cogeco @cogecohelps you are down again!!! Why can’t you get this fixed
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HI-Niagara Falls
(@HINiagaraHostel) reported
from
Niagara Falls South, Ontario
@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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Lisa Gibson
(@lisol_18) reported
from
Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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Dave Schulz
(@daveschulz) reported
from
Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Timothy
(@Timothy09143926) reported
@cogeco One time they put a zip tie on it to lock it. Lasted 2 days lol. Glad i switched to bell fibe after that came into my area. We have 3 people in our complex that still has cogeco all the rest went to bell fibe and haven't looked back. Way better service on bell.
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Timothy
(@Timothy09143926) reported
@cogeco Here in Kingston the boxes are always open. You call to let them know you are having drops in service and tell them a box is open outside your home that you know feeds your house and 3 weeks later they show to close the box. Probably someone fed up with disconnects all the time.
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Jack Lace
(@JackLace6) reported
@cogeco Again, Cogeco customer service definitely needs some improvement to customer care. You gave me a $2.00 discount off of my monthly bill for interrupted services that has happened 3 times in the past month. Bell or Rogers customers would get one month free for the inconvenience.
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Conrad Harvey
(@ConradHarvey15) reported
Payed my cogeco bill and phone bill for this month already just waiting on the hydro bill hope it went down this time
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Cust Service Ratings
(@csscoreboard) reported
Cogeco: Regret switching to your service from Bell. First there came a service guy from your company to install th
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Grincha
(@Max_Grincha) reported
@cogecohelps @cogeco @Bell spoke to 3 "technical specialists" in the past 3 days, none could fix my issue. 2 service calls neither fixed my issue. the next time I call that # is going to be to cancel my service...
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TMarkovic
(@TB_Markovic) reported
@cogecohelps @cogeco your internet server is down, for about the 5th time in this short year so far. I’d appreciate if there was a number or clear way to report an outage as the website is useless & confusing to navigate, & it seems nearly impossible to contact customer support
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Joanne Bullard
(@BunniJoanne) reported
@cogeco Is this the reason internet is down in Peterborough?
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TINA TURNER🇳🇬♈️
(@ShxriMua) reported
@cogeco I want a refund for this dog pile **** u call internet. I hate y'all so damn much
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Jack Lace
(@JackLace6) reported
@cogeco I have a message for the CEO of Cogeco. When was the last time you looked at the poor reviews on Google that Cogeco is getting?. Do you really care?. Do you not want to improve customer service?. Are you even concerned about customer satisfaction?. Are you the CEO for just money?