Cogeco

Cogeco Outage Report in Niagara Falls South, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Niagara Falls South, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Niagara Falls South, Ontario 11/20/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (40%)

    TV (40%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Niagara Falls South, Ontario

The most recent Cogeco outage reports came from the following cities: Fonthill, Niagara Falls, Welland, St. Catharines, Thorold and Niagara-on-the-Lake.

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City Problem Type Report Time
CanadaFonthill TV
CanadaNiagara Falls Internet
CanadaWelland TV
CanadaWelland Total Blackout
CanadaNiagara Falls TV
CanadaSt. Catharines TV

Community Discussion

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Cogeco Issues Reports Near Niagara Falls South, Ontario

Latest outage, problems and issue reports in Niagara Falls South and nearby locations:

  • nishantvatsal Nishant (@nishantvatsal) reported from Niagara-on-the-Lake, Ontario

    @cogecohelps In the list of Wi-Fi connections nearby, on my phone, I could see other people’s cogeco networks, so does that mean the issue could be just with my house?

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • Hodgy1414 Hodgy (@Hodgy1414) reported from Thorold South, Ontario

    Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

  • StephanYawny Stephan Yawny (@StephanYawny) reported from Welland, Ontario

    @cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • officialstephhx Steph (@officialstephhx) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is it your policy to request payment for service even after debt is settled? I’m genuinely confused why I need to pay more money to obtain service after past debt was settled. I have the signed letter showing settlement. No agent can seem to provide me proof!

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • StephanYawny Stephan Yawny (@StephanYawny) reported from Welland, Ontario

    @cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"

  • velango Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario

    @cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

  • TheRobertLewis8 “Rose City Rebel” Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • dayloro Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario

    @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • jill_lr Jill 💫 (@jill_lr) reported from Niagara Falls South, Ontario

    If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • pw_reviews_2021 Professional Wrestling Rules (@pw_reviews_2021) reported

    @cogecohelps So I've been told you're cogeco helps and that you're a customer satisfaction guaranteed company. I'd like to know what you intend on doing about the delay I'm having, the lack of communication with the supervisor, and the 23 days of having no internet, no phone, and no business.

  • lucylin39 Linda Sendecki (@lucylin39) reported from Burlington, Ontario

    Who else is having trouble with @cogeco in Burlington

  • jfmezei Jean-François Mezei (@jfmezei) reported

    Cogeco: removing retroactivity of rates once dispute concluded would motivate large media to negotiate in good faith to reach faster resolution. Fair point. #CRTC

  • dillon4412 Scott Dillon (@dillon4412) reported

    I don't know why @cogeco hates me. I am a longtime customer. I don't know why I can't get the Detroit feed every night. I don't think Canada is a huge market for the St. Louis Blues. Thanks always Cogeco!!!! Very disappointed!!!

  • IBBtravel Lindz 🇨🇦 I've Been B✈t! (@IBBtravel) reported

    @cogecohelps @cogeco I was able to get through to a lovely gal named Chantal on the phone who was able to help me, even though it was me speaking with her the whole time & not my mother. Funny how she could help me & so could Steven & Amy back in March but Cole couldn't today.

  • chellegbk Michelle Kuijer (@chellegbk) reported

    @alectranews @cogeco @cogecohelps I lied.. on long enough to give my work laptop some juice. Not sure if that is good or bad. LOL. Thanks again for working hard.

  • Nerwal85 Jordan (@Nerwal85) reported

    .@TekSavvyCSR Cable internet currently down in St. Catharines - cogeco reporting outage in same area due to power failure. Same issue for TS?

  • golbmchallenge trig (@golbmchallenge) reported

    @GlobalTV @cogecohelps All the time my Cogeco login for Global live stream fails... I log in, it says I don't have Global, but I do... How has this not been resolved?? It has been years :/

  • lucylin39 Linda Sendecki (@lucylin39) reported from Burlington, Ontario

    @cogecohelps @cogeco Yes still problems. Tech support says it will take up to 2 weeks to rectify.

  • golbmchallenge trig (@golbmchallenge) reported

    @GlobalTV @cogecohelps Actually it is usually a Cogeco issue but the past week or two it has been a Global website issue. The dropdown on "sign out" says I am subscribed to Global yet the live stream says I am not.