Cogeco Outage Report in Niagara Falls South, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Niagara Falls South, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (42%)
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Internet (37%)
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E-mail (10%)
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Wi-fi (7%)
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Total Blackout (3%)
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Phone (1%)
Live Outage Map Near Niagara Falls South, Ontario
The most recent Cogeco outage reports came from the following cities: St. Catharines, Fonthill, Niagara Falls, Welland, Thorold and Niagara-on-the-Lake.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Internet | |
| St. Catharines |
TV | |
| St. Catharines |
Internet | |
| St. Catharines |
TV | |
| Fonthill |
TV | |
| Niagara Falls |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Niagara Falls South, Ontario
Latest outage, problems and issue reports in Niagara Falls South and nearby locations:
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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Sylvia Bolle
(@SylviaBolle) reported
from
Thorold South, Ontario
People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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Lori Littleton
(@littletonstc) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.
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Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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Lisa Gibson
(@lisol_18) reported
from
Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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Remy Zanotto
(@remyzanotto) reported
from
St. Catharines, Ontario
@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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Dave Schulz
(@daveschulz) reported
from
Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
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lyn nottingham
(@LynNottingham) reported
from
Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Wifi down in North St Catharines.....
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HI-Niagara Falls
(@HINiagaraHostel) reported
from
Niagara Falls South, Ontario
@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy Wallace
(@JeremyWallace21) reported
@cogecohelps internet has been out since 2:30am, Cogeco blames it on @HydroOne but my power has been on since like 10:30am. 8 hrs since my power is on so what gives? Outage page says there is an outage but just adds an hr to the estimated time from when you look at the page SMH
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wade ellis
(@fubarhockeynut) reported
@cogeco @cogecohelps seriously can your team fix the internet and cable!!!!! Either that or your CSR’s enjoy hearing my voice as I am calling daily or multiple times in a day. AND I HAVE TO UNPLUG AND PLUG THE MODEM BACK IN. WHY???? Why I pay good money for your garbage product!
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Rick Calder
(@calder12) reported
@carebearica @JoeMorra2 Good lord lol. Mine is around $270 2 cell phones & iPad (30gb shared data) Home alarm **** TV, I do pay an extra $100 a month or so to Cogeco for my internet but I am done paying for major broadcasting that I don't watch 99% of the content.
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@BoWithNoFlow
(@bobbywmurray) reported
@cogeco @cogecohelps Thanks for another surprise. My VALUE PACK which was 75.99 is now all of a sudden "out of the blue" now 81.99 a jump of 6.00 Nobody inquired to me or asked me if I was ok for this jump in price, you can't just raise prices with customer consent. I'm finished.
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Just A Mom
(@shawnmikey716) reported
My 90 year old FIL has been without his landline, or cable TV, since last week. @Bell_Support and @cogeco feel that leaving him without service,with no date to fix, is acceptable! We will be moving all of his services, and our own, to others who value decades long relationships!
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Honest RogersHelps
(@oppressedcdn) reported
@MikeEll07502084 @RogersHelps Cogeco will never go out there when Rogers is there. That's not how cable works.
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rae ann asselin
(@ragell) reported
@cogeco having problems with my epic tv. Getting this error when trying to watch my pvr recording. Plus one recording didn’t today. Error code 4-44-3043
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Cass(andra) aka Ambuface
(@orangeambu) reported
Hey @cogeco or @cogecohelps is there still a connection issue with the internet still because my modem doesn't work the power light is on but everything else is not or flashes orange when there's a problem.
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Simon Kay 🏴 🇭🇰 🇨🇦 🇺🇦 🍀
(@scottishsimon) reported
Three months and we're free of @cogeco and the biggest misnomer @cogecohelps (helps!). The service drops out constantly. Right now is the second night in a row where we are in Belleville. Can't wait to get rid...
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Supercal
(@canadiancal30) reported
@BoehlerVaughan @Rogers That's the problem with Canada allowing a monopoly on communication/digital services. You, in a more rural area have little choice. Mind you, same here with Cogeco. But I don't have an issue with Cogeco, they've been pretty good all these years.