Cogeco Outage in Niagara Falls South, Ontario

@cogeco Wifi down in North St Catharines.....

Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.

@cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!

COGECO WIFI IS DOWN (NORTH END ST CATS)

Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.

@cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines

@cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines

@cogecohelps, @cogeco, @CCTS-CPRST Wow, been trying too resolve this since Oct 27 bounced around, no technicians ever show when promised ... spent 25 minutes on the phone with tech support when I asked for escalation they hung up

@cogeco @cogecohelps Keep getting login issues to watch live sports on TSN even though my password was saved from the last time. Had no response last month when I complained about other service issues from Cogeco. You guys are very disappointing as a cable provider.....

Has anyone else with cogeco had issues with CBC, city tv, and ctv loosing the feed over the last 2-3 weeks on a regular basis ?

The @cogeco cable outage has pretty much reinforced the fact that in the era of cell phones the use of land lines is redundant if it's through your cable internet provider.

@cogeco how many 3-5 business days do I have to wait to be compensated for something? halfway through the month sitting waiting ..and another excuse why I dont have TV. awful

@cogeco ya’ll needa be put outta service for terrible service

Hey Cogeco, can u please explain (bullshit) to me why my TiVo minis go down at least once a week?????

@noah1x nobody in my house is ever on it and it still sucks cogeco is sick

Thank you for trying to help Jodi. @cogeco is aware of the problem, does nothing about it & continues to charge these seniors with dementia top dollar. With 4 seniors in a room, @cogeco rakes in over $300 per room! Dementia is scary enough without tvs turning off & on. @CHCHNews

@Toastheaven @podgekinn I would kill for cogeco to come give me internet *cries* Xplornet satellite internet is shit T_T

After being a loyal customer for over 31 years, which included numerous price hikes, @cogeco is charging a $225 early termination fee! No negotiation. #nogoingback

Hey #Cogeco, you need to hire more technicians if it takes 5 days to get a service call. 85 yo senior without TV service is not acceptable!

@DerekRayfuse That’s why I Can never get rid of Cogeco so I can watch them on the community channel !

@cogecohelps Very unhappy with my internet service and calling tech support for help has proved unhelpful. I am going to start looking for a new company, if Cogeco can't help me :( This is beyond frustrating...

@cogecohelps @mikesamways55 the PVR ascended into the cloud no wonder Cogeco cannot send a signal there 😇🤓

@cogeco Update, issue resolution call made, was passed to three people, have been on hold waiting for a "manager", call time now 1 hour 27 minutes. Easily the worst customer service in the industry, and it's a low bar.

@karinagould @yourtvhalton Just one more reason to never watch @cogeco or whatever they call themselves these days. Looking forward to voting your corrupt ass out of office Katrina