Cogeco

Cogeco Outage Report in Niagara Falls South, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Niagara Falls South, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Niagara Falls South, Ontario 08/12/2025 07:50

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (67%)

    Internet (67%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Niagara Falls South, Ontario

The most recent Cogeco outage reports came from the following cities: Welland, Niagara-on-the-Lake, Niagara Falls and St. Catharines.

Loading map, please wait...
City Problem Type Report Time
CanadaWelland Internet
CanadaNiagara-on-the-Lake Internet
CanadaNiagara Falls TV
CanadaSt. Catharines Internet
CanadaWelland Internet
CanadaSt. Catharines Internet

Community Discussion

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Cogeco Issues Reports Near Niagara Falls South, Ontario

Latest outage, problems and issue reports in Niagara Falls South and nearby locations:

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • SylviaBolle Sylvia Bolle (@SylviaBolle) reported from Thorold South, Ontario

    People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Wifi down in North St Catharines.....

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • cogecohelps Cogeco (@cogecohelps) reported

    @jordancastelli Hi Jordan. There seems to be a few reports from last night on here about it. I am very sorry this happened. If this happens again in the evening can you please reach out to tech support via 1-855-542-2805 so they can track it and see what's going on. Thanks Graham Cogeco

  • hewi123 HJE (@hewi123) reported

    @cogeco After hours and hours on the phone trying to get assistance after the technician left my house and left me without service, I have gotten nowhere. I will be cancelling due to your horrific customer service

  • KarlsburgReview Karlie (@KarlsburgReview) reported

    @Geoffre07012985 That's ****! Ours only went out because there was a full blown power outage. Messed up our internet for quite some time to be honest even though the power was back on quick. We use Cogeco! Dont have that many issues

  • mairmair1980 Mairmair1980 (@mairmair1980) reported

    @cogeco internet is down in kingston Ontario. Yes I have turned on and off my modem it's still not working. My cable is fine. Anyone know if we have an outage and how long it may last?

  • alchemymondays Alchemy Mondays 🎴 (@alchemymondays) reported

    @cogeco can you get your **** together? Internets been running like **** for the entire freaking day.

  • thallcga Tony Hall (@thallcga) reported

    @cogecohelps @mairmair1980 @cogeco Also having issues with business internet in Kingston. Phones work but no internet. Equipment is working.

  • Wildwildw1 Wildwildw (@Wildwildw1) reported

    My Cogeco internet went down again on Devon Road area. Three times in a row this week. This is terrible for online scholling and affected big time at my work. @cogecohelps @cogeco

  • HDH2112 Didymus Henley (@HDH2112) reported

    @SNETCampbell @SportsnetPR Sorry Jamie but it’s an awful app… I have Cogeco Cable and it makes me sign in every time, and most of the time it requires 6-8 log on attempts

  • MO_INKS INKS (@MO_INKS) reported

    Also my internet is still **** and the appointment had to be canceled because I had to sit for 2 hours waiting for a covid shot. So no streams until next week. sigh... Also no @cogeco techs have 2 covid shots. awesome. Which doesn't surprise me with how bad the roll out is.

  • ChrisChrisPlays Chris (@ChrisChrisPlays) reported

    @syraphic Ah ****. I know its still fairly new-ish but I felt like it should be installed just about everywhere by now. That's unlucky... I'm not sure if anyone else will be able to offer anything comparable if Bell can't install theirs there. Cogeco or Rogers would be next best. :/