Cogeco

Cogeco Outage Report in Niagara Falls South, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Niagara Falls South, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Niagara Falls South, Ontario 02/18/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Niagara Falls South, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines.

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City Problem Type Report Time
CanadaSt. Catharines TV
CanadaSt. Catharines Internet
CanadaSt. Catharines Internet
CanadaSt. Catharines TV
CanadaSt. Catharines Internet
CanadaSt. Catharines TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Niagara Falls South, Ontario

Latest outage, problems and issue reports in Niagara Falls South and nearby locations:

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Wifi down in North St Catharines.....

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

  • Gillian2Point0 👑 Queen Mademoiselle Gigi 👑 (@Gillian2Point0) reported from St. Catharines, Ontario

    COGECO WIFI IS DOWN (NORTH END ST CATS)

  • Rolbear1975 Roland Gaudet (@Rolbear1975) reported from St. Catharines, Ontario

    @cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • YMCANiagara YMCA of Niagara (@YMCANiagara) reported from St. Catharines, Ontario

    Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • SylviaBolle Sylvia Bolle (@SylviaBolle) reported from Thorold South, Ontario

    People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • moniqueashby Monique Ashby (@moniqueashby) reported

    @RebeccaShanks5 @cogeco I had the same problem now it is fixed.

  • evans_nj Nick Evans (@evans_nj) reported

    @Wriggly_TV @cogeco and to make matters worse, I tried logging in to the TSN app using the Provider sign in, and of course once you click the Cogeco button the site says it can't load the Cogeco site. 😑

  • stephmartinson Stephanie Martinson (@stephmartinson) reported

    @cogeco Shocking. Continuous ****** service from this system. Could call daily to deal w/things it’s that bad. But you aren’t my part time job. Pair my remote once a wk, system just re-start while watching a show, the dvr error out and re start shows, the list goes on.

  • vdavies65 Valerie Davies (@vdavies65) reported

    @cogecohelps I find it annoying to find my pin etc so can't you just check if others are having CBC break up like we are? We are in Kingston East. A yr ago Cogeco replaced the line to our house to solve the issue. Surely t can't be that again so you or CBC? I will wait till tomorrow.

  • Pancakie ᑭᗩᑎᑕᗩKIE (@Pancakie) reported

    @cogeco The guy with the clipboard who had been at my door asking me to come back to Cogeco said that you had fixed all of your issues. Glad I didn’t switch back……..

  • chuckiechan17 B G (@chuckiechan17) reported

    @cogecohelps @All4Thrills @cogeco Thanks Karen. I put in my postal code and it said there’s no outage in my area. But I did the reset and it still didn’t make things work …

  • Wriggly_TV Wriggly (@Wriggly_TV) reported

    @MarkU01 @cogeco Absolute stud, thank god for free streaming on random sites online. Found one and got the game on! Can’t wait to call Cogeco to get rid of my tv service this week, done with their ****** service. It’s like 5 years behind Bell Fibe TV.

  • clicksalot99 clicker (@clicksalot99) reported

    @fullmoonfarm1 @cogeco Yep and cogeco is an absolutely ******* horrible company. My wifi tower dies 5 times a day

  • RebeccaShanks5 RebeccaShanks (@RebeccaShanks5) reported

    @cogeco Paying for this “service” makes my blood boil

  • LisaLittleBear1 LisaLittleBear (@LisaLittleBear1) reported

    @cogeco I understand that the weather caused a huge problem, but not getting an appointment for five days to run a new cable line is ridiculous! It’s not like we are asking for new service to be installed, but we do need a working phone!