Cogeco Outage Report in Niagara Falls South, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and e-mail.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Niagara Falls South, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Cogeco
Cogeco is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (41%)
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TV (40%)
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E-mail (8%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Live Outage Map Near Niagara Falls South, Ontario
The most recent Cogeco outage reports came from the following cities: Fonthill, Niagara Falls, Welland, St. Catharines, Thorold and Niagara-on-the-Lake.
| City | Problem Type | Report Time |
|---|---|---|
 Fonthill |
TV | |
| Niagara Falls |
Internet | |
| Welland |
TV | |
| Welland |
Total Blackout | |
| Niagara Falls |
TV | |
| St. Catharines |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Niagara Falls South, Ontario
Latest outage, problems and issue reports in Niagara Falls South and nearby locations:
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YMCA of Niagara
(@YMCANiagara) reported
from
St. Catharines, Ontario
Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.
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👑 Queen Mademoiselle Gigi 👑
(@Gillian2Point0) reported
from
St. Catharines, Ontario
COGECO WIFI IS DOWN (NORTH END ST CATS)
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Remy Zanotto
(@remyzanotto) reported
from
St. Catharines, Ontario
@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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Lisa Gibson
(@lisol_18) reported
from
Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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Roland Gaudet
(@Rolbear1975) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines
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Sylvia Bolle
(@SylviaBolle) reported
from
Thorold South, Ontario
People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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Tammy Duncan
(@tamduncan) reported
from
St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Wifi down in North St Catharines.....
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!
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Martin
(@martninblack63) reported
from
St. Catharines, Ontario
@cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
@cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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⚠️Niagara 411 News⚠️
(@Niagara_411) reported
from
St. Catharines, Ontario
Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.
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HI-Niagara Falls
(@HINiagaraHostel) reported
from
Niagara Falls South, Ontario
@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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Don Crocock
(@dcrocock) reported
from
St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Adrien Carlyle
(@bruor) reported
@cogeco why no mention of issues in Niagara today, or their cause, I take back my pervious praise for being transparent... :(
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Yagerbomb dufrainer
(@485abc4deb9e4d4) reported
@disturbdpatient @cogeco @cogecohelps I'm not too sure sorry I'm Windsor have been getting txts from company saying it was down everytime I tryed contacting
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Bret Bale
(@bretzky992) reported
@cogecohelps @cogeco 3rd extended outage in 2021 so i'm sure we'll have another one this weekend. Start banking excuses!
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ComputerWhiz 🇨🇦
(@ComputerWhiz_) reported
@NickRunyeard @cogeco In a perfect world, yes it should work like this. But that kind of redundancy is supposed to handle regular outages, but I'm not sure how well it's supposed to handle this type of outage.
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pablo
(@pablo_I_am) reported
@cogeco How awful. Thank you for the update.
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Rose Lynx
(@roselynxthelynx) reported
the internet went out today because someone vandalized the wires and the internet went out a lot last month because cogeco is stupid
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Michael Marchand
(@Mikemmarchand) reported
@cogecohelps @cogeco last time i contacted "your team" I was in a que for 40 minutes then promptly hung up on once I actually got to speak to one of " your team"! you like to talk a good game on twitter but your customer service is the WORST ive ever experienced.
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songlinesradio
(@SonglinesRadio) reported
from
Windsor, Ontario
@cogeco I had an outage two weeks ago for 6 hours. Now this outage for 7 and counting...
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Berenica
(@justbvee) reported
Cogeco ISP outage means my social media adverts are from the competition. Bell: not going to work.
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Jeff Jackson
(@ChiefPoklotaBum) reported
@cogeco I'll be that guy @cogeco, can someone say redundant solution required if access to core infra is as easy as a sh1t kicking a publicly accessible enclosure?