Cogeco Outage Report in Niagara Falls South, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours in Niagara Falls South, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (59%)
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TV (22%)
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Wi-fi (6%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Niagara Falls South, Ontario
The most recent Cogeco outage reports came from the following cities: Niagara-on-the-Lake, Niagara Falls, Welland and St. Catharines.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Niagara Falls South, Ontario
Latest outage, problems and issue reports in Niagara Falls South and nearby locations:
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Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario
@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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Randy Wardrope (@RandyWardrope) reported from Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario
@cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???
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lyn nottingham (@LynNottingham) reported from Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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Lori Littleton (@littletonstc) reported from St. Catharines, Ontario
@cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.
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Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario
Cogeco sucks
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DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario
@cogeco hey guys, is there an outage in South St. Catharines? #cogeco
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iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario
@cogeco down again???
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Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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Lori Littleton (@littletonstc) reported from St. Catharines, Ontario
Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork
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HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario
@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?
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MrJMe (@MrJMe) reported from Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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MrJMe (@MrJMe) reported from Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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Don Crocock (@dcrocock) reported from St. Catharines, Ontario
C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?
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Lisa Gibson (@lisol_18) reported from Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario
@cogeco @cogecohelps you are down again!!! Why can’t you get this fixed
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Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Clayton Vervoorn (@CWV74) reported
@cogeco what is going on now with the Ryder Cup coverage?!!! It wasn’t on the golf channel. Then it was now it isn’t again. Fix it!!
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Jon Zeppa (@JonZeppa) reported
@BobWeeksTSN @cogecohelps please get it together and fix the golf channel feed @cogeco
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⛧Metal₆⁶₆Techno⛧ 🚚🇨🇦🏍🇨🇦📯🔊(🔥👉🇵🇸🔥🔥🔥) (@6Metal6Techno6) reported
@cogeco @cogecohelps Your cell phone app is ******* GARBAGE and whoever does the coding and programming to make it run is a monkey at a typewriter. FORCED TO UPDATE just so I can check the balance to pay my ******* bill and then after being FORCED to update, it loses my fingerprint ID. **** YOUR UPPER+LOWER CASE+NUMERERICAL COMPLEX PASSWORD REQUIREMENTS 🖕
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Monica Fletcher (@MonicaF34228177) reported
@cogeco It is too bad that your customer service and billing departments don’t work as hard as your technicians…I became new customer in June2025… no end of problems with my bill… just spoke with Lynn, a manager…she can’t help me sort it out… THINK TWICE BEFORE SIGNING WITH COGECO
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David (@Sparks_DJH) reported
@cogeco @cogecohelps you post on your outages page that the outage in my area N0N1R0 was resolved at 1030pm. That is exactly when mine went out. I rebooted modem with no success. Has your support hours always stoped at 10pm? No one to get a hold of to fix the problem.
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Stressy Ressy 💙 (@RessyM) reported
Plugged the fiber into the pedestal, and then ran it 5-6 feet up, in the various tree branches. 5 feet over multiple driveways, sagging down to 4 feet high.. Which means people can't use their driveways. I'm shocked the Cogeco employee hasn't cut it so he can use his driveway.
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wanedavis (@wanedavis) reported
@cogeco whats up with the in and out and off?? Not a fan of this epico box and losing internet signal? It isnt the weather.
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#WeTheNorth #LeafsForever (@RPMcginn) reported
@cogeco @cogecohelps I get it, things go down but what is happening that stoney creek gets it, it's seem more often then not. I have rogers for work I haven't went offline in 3 years during the day
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Art Vandelay (@ArtVandelay3535) reported
@cogecohelps Internet down again in StCatharines. I called tech support but there’s only a message telling me to go to the Cogeco website but your website is down. It’s disgraceful customers can’t speak to a live person. Been with you guys for 27 years but I’m switching tomorrow
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🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reported
My @cogeco internet keeps going in and out since 6pm. Trying to call a human is damn near impossible to find out how long this is going to last. I hope this gets fixed fast.