Cogeco

Cogeco Outage Report in Niagara Falls South, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Niagara Falls South, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Niagara Falls South, Ontario 12/30/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (40%)

    TV (40%)

  2. Internet (39%)

    Internet (39%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Niagara Falls South, Ontario

The most recent Cogeco outage reports came from the following cities: St. Catharines, Fonthill, Niagara Falls, Welland, Thorold and Niagara-on-the-Lake.

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City Problem Type Report Time
CanadaSt. Catharines Internet
CanadaSt. Catharines TV
CanadaFonthill TV
CanadaNiagara Falls Internet
CanadaWelland TV
CanadaWelland Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports Near Niagara Falls South, Ontario

Latest outage, problems and issue reports in Niagara Falls South and nearby locations:

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    Dearest @cogeco, why is the internet not working? #pleasefixit #3kidsonclasses #tryingtowork

  • cleanturfcanada Clean Turf Canada (@cleanturfcanada) reported from St. Catharines, Ontario

    @cogeco @cogecohelps you are down again!!! Why can’t you get this fixed

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • StephanYawny Stephan Yawny (@StephanYawny) reported from Welland, Ontario

    @cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • Hodgy1414 Hodgy (@Hodgy1414) reported from Thorold South, Ontario

    Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

  • TheRobertLewis8 “Rose City Rebel” Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • StephanYawny Stephan Yawny (@StephanYawny) reported from Welland, Ontario

    @cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from St. Catharines, Ontario

    @cogeco down again???

  • sharonne_young Sharonne Young (@sharonne_young) reported from St. Catharines, Ontario

    Cogeco sucks

  • littletonstc Lori Littleton (@littletonstc) reported from St. Catharines, Ontario

    @cogecohelps @cogeco Up your end of the “contract” by providing the service I have apparently been locked into. Additionally, I have been on the line for 45 minutes and I am now getting a $5 credit — for 4 days of interrupted internet.

  • velango Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario

    @cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

  • dayloro Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario

    @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • trackofalljades Drew Wallner (@trackofalljades) reported

    @erinpepler @cogeco If we treated education as a critical service, the teachers would have the support, infrastructure, and training to make this irrelevant...it’s absurd that we have them using residential class broadband for work. Cogeco’s business customers had zero downtime this week.

  • caltek79 Jay Callaghan (@caltek79) reported

    @FiskFoulPole @cogeco @cogecohelps lol...issues with Rogers customers as well so broader issue than just Cogeco.

  • Jrc_1982 James. (@Jrc_1982) reported

    @cogecohelps @meSOclevergirl @cogeco Uhh what. You're going to get thousands of phone call and it will tie up your line. What kind of business puts something like onto the customer. The company should be proactive about this consider you can see everyone who's affected. I'll be switching companies in Feburary.

  • MHilra Morgana Hilra (@MHilra) reported

    @cogeco I really wish the issues with cogeco were only limited to two days. Unfortunately, that is not the case. I have been a customer since check became cogeco and before. It's sad we are considering leaving. #EpicFail

  • DenisBenoit11 Denis Benoit (@DenisBenoit11) reported

    @PaulHarryMartin @cogeco Some Rogers customers were tweeting about the same problem too.

  • kenbuisman Ken (@kenbuisman) reported

    @cogeco Hi Cogeco. Where can I send the bill for the cellphone data that is being used to work from home, while your internet is down? Or can I just deduct it from my Cogeco bill? #Cogeco #cogecooutage

  • alannab3312 Alanna (@alannab3312) reported

    @cogeco @cogecohelps Cogeco, just wanted you to know thanks to your multiple outages and failure to "proactively" inform your customers, I've had multiple clients sitting in jail days longer than necessary this week. Your crap communication is ruining REAL lives!!!

  • Mikemmarchand Michael Marchand (@Mikemmarchand) reported

    @cogeco how do I get reimbursed for a service I had to prepay for that i am not receiving?

  • PaulHarryMartin Paul Martin (@PaulHarryMartin) reported

    @cogeco And the streak of not working continues.

  • MHilra Morgana Hilra (@MHilra) reported

    @cogeco I really wish the issues with check were only limited to two days. Unfortunately, that is not the case. I have been a customer since check became check and before. It's sad we are considering leaving. #EpicFail