Cogeco

Cogeco Outage Report in Niagara Falls South, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and e-mail.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Niagara Falls South, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Niagara Falls South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Niagara Falls South, Ontario 11/22/2025 11:35

November 22: Problems at Cogeco

Cogeco is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (40%)

    TV (40%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Niagara Falls South, Ontario

The most recent Cogeco outage reports came from the following cities: Fonthill, Niagara Falls, Welland, St. Catharines, Thorold and Niagara-on-the-Lake.

Loading map, please wait...
City Problem Type Report Time
CanadaFonthill TV
CanadaNiagara Falls Internet
CanadaWelland TV
CanadaWelland Total Blackout
CanadaNiagara Falls TV
CanadaSt. Catharines TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Niagara Falls South, Ontario

Latest outage, problems and issue reports in Niagara Falls South and nearby locations:

  • YMCANiagara YMCA of Niagara (@YMCANiagara) reported from St. Catharines, Ontario

    Please be advised that our internet and cable television is currently out at the Walker Family YMCA. Cogeco is aware of the issue, although they anticipate they will not be able to restore service until tomorrow. We apologize for any inconvenience.

  • Gillian2Point0 👑 Queen Mademoiselle Gigi 👑 (@Gillian2Point0) reported from St. Catharines, Ontario

    COGECO WIFI IS DOWN (NORTH END ST CATS)

  • remyzanotto Remy Zanotto (@remyzanotto) reported from St. Catharines, Ontario

    @cogeco hey guys, is there an outage in South St. Catharines? #cogeco

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • Rolbear1975 Roland Gaudet (@Rolbear1975) reported from St. Catharines, Ontario

    @cogecohelps @cogeco I was wondering why i have No Phone No TV and No Internet...are you guys experiencing problems due to the wind storm in St. Catharines

  • SylviaBolle Sylvia Bolle (@SylviaBolle) reported from Thorold South, Ontario

    People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • tamduncan Tammy Duncan (@tamduncan) reported from St. Catharines, Ontario

    @cogeco How on earth does one contact your non-Customer Service??? Busy signal for four hours after speaking to someone who transferred and disconnected me???

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Wifi down in North St Catharines.....

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco did an amazing job getting out here so quick. They went over absolutely everything and finally found the problem. It’s now working better then ever. Thanks to JODI at customer service and my tech who will remain anonymous, AMAZING WORK!

  • martninblack63 Martin (@martninblack63) reported from St. Catharines, Ontario

    @cogeco Yes you did, thank you Sandra. I’m just a bit more bemused rather than amused by the situation where @canadaposthelps express mail service puts my package further away from me in a week, than from where it started!!!!

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    @cogecohelps @cogeco is up and down like a yo-yo 🪀 this afternoon. Down more then up though 😢

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • Niagara_411 ⚠️Niagara 411 News⚠️ (@Niagara_411) reported from St. Catharines, Ontario

    Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • dcrocock Don Crocock (@dcrocock) reported from St. Catharines, Ontario

    C’mon @cogeco get your **** together! Second major internet outage in southern Ontario in 3 days. WTF?!?

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • bruor Adrien Carlyle (@bruor) reported

    @cogeco why no mention of issues in Niagara today, or their cause, I take back my pervious praise for being transparent... :(

  • 485abc4deb9e4d4 Yagerbomb dufrainer (@485abc4deb9e4d4) reported

    @disturbdpatient @cogeco @cogecohelps I'm not too sure sorry I'm Windsor have been getting txts from company saying it was down everytime I tryed contacting

  • bretzky992 Bret Bale (@bretzky992) reported

    @cogecohelps @cogeco 3rd extended outage in 2021 so i'm sure we'll have another one this weekend. Start banking excuses!

  • ComputerWhiz_ ComputerWhiz 🇨🇦 (@ComputerWhiz_) reported

    @NickRunyeard @cogeco In a perfect world, yes it should work like this. But that kind of redundancy is supposed to handle regular outages, but I'm not sure how well it's supposed to handle this type of outage.

  • pablo_I_am pablo (@pablo_I_am) reported

    @cogeco How awful. Thank you for the update.

  • roselynxthelynx Rose Lynx (@roselynxthelynx) reported

    the internet went out today because someone vandalized the wires and the internet went out a lot last month because cogeco is stupid

  • Mikemmarchand Michael Marchand (@Mikemmarchand) reported

    @cogecohelps @cogeco last time i contacted "your team" I was in a que for 40 minutes then promptly hung up on once I actually got to speak to one of " your team"! you like to talk a good game on twitter but your customer service is the WORST ive ever experienced.

  • SonglinesRadio songlinesradio (@SonglinesRadio) reported from Windsor, Ontario

    @cogeco I had an outage two weeks ago for 6 hours. Now this outage for 7 and counting...

  • justbvee Berenica (@justbvee) reported

    Cogeco ISP outage means my social media adverts are from the competition. Bell: not going to work.

  • ChiefPoklotaBum Jeff Jackson (@ChiefPoklotaBum) reported

    @cogeco I'll be that guy @cogeco, can someone say redundant solution required if access to core infra is as easy as a sh1t kicking a publicly accessible enclosure?