Cogeco Outage in Stirling, Ontario

@cogeco my dads out at the moment but will have him call again guy on the phone said would send an update in 20mins which was b4 1030 and the channels have been out since yesterday i know cuz had stuff set to record which didnt cuz went into my activity and it said not recorded no signal

@cogeco please update WWE NETWORK channel 427/858 on the guide all its saying is WWE Network Programming there are things i like to record thew out the week but kinda hard to do so when thats all it says cuz its kinda hard to know whats on if thats all it says

hey @cogeco @cogecohelps please update the WWENetwork schedule on the guide there are things i'd like to record but kinda hard to do that when all it says is WWE Network Programming

Sad in Batawa ON we only receive less than 2GB for 15 years. September, Bell left us without internet for 3 weeks until we switched to @cogeco Apparently it was a simple fix the first out of 5 Bell repairman should have been able to fix. Receive faster & better service @cogeco

@WWENetwork please update the guide on cogeco tivo there is stuff i would like to record but can't do that when all its still saying is WWE Network Programing please send Cogeco the updates so they can update the guides

@leafsweetie I feel your pain, I’ve been waiting over a month for Bell to come install tv service at our new house. Was told there was service avail at new address so set up install for first day and cancelled Cogeco. A call the day before to tell me there’s an engineering delay 🙄

@cogeco @cogecohelps hire me 2 conduct corporate service training. As per usual, agents give shallow excuses 4 erroneous billing w/ the insinuation of blame (me) AND cut me off every time I try 2 speak. Was stuck with "Melissa" today. -tve attitude as soon as she answered phone.

Well, be that as it may, I would hope that Cogeco programming is working towards a resolution as this is unacceptable in this day and age. Your competitors seem to have an HD choice for their loyal customers.

@cogecohelps Is there a channel with a burning fireplace and or Christmas music channel..A loyal Cogeco customer...

Anyone else in #Belleville without @Cogeco service? Neighbor down the road is fine, but we’re out totally. No phone, internet or tv.

@cogeco Internet down here too...Didn't have to Blackout our services also lol

@AmySicoli @cogeco Ah, got it. It's confusing when hydro companies and ISPs take part in anything called "blackout"...

@cogeco Something is wrong with channel 129 the game show network. The Chase is supposed to be on but some different show is on. Help please

@cogeco Correct. Primarily shows on HGTV but also some CBC shows are showing as new when they should be showing as repeats.i have series recordings for NEW episodes in my dvr so now have over 20 hours of erroneous recordings scheduled Wed to Saturday alone. This is a repetitive issue.

@cogeco Moved last year, Cogeco was there on the day we moved in, hooked up tv, phone and internet. Tech was there for about 1/2 hour, best service ever. Thanks Cogeco.

@cogeco I’m sure there is a very high degree of likelihood that self install will succeed and I prefer that the tech not enter, but I can’t take the chance: Rogers also doesn’t enter and while Bell does enter, they only offer 5 Mbps service.

@cogeco Happy 1 week anniversary to this unresolved and worsening complaint. Would never be tolerated in my business but I'm not a @CRTCeng endorsed monopoloy.

@FrankDeSilvio @cogeco @cogecohelps Hi Frank, Sorry for the issue that occurred with your install yesterday. We are waiting on an update from Cogeco after we put in the ticket yesterday for you. Once we have an update we will be in contact.

@cogeco To be more proactive, my tests show I require a temp drop line from the pole (directly outside) to my home. I am 99% certain this is an @cogeco issue. If an install was done or not this is @cogeco infrastructure and needs to be maintained on my street. That is @cogeco issue.

@cogeco Hi Jodi, I appreciate the quick response, Cogeco was scheduled to do and complete the install but yes the service will be with startca. I am really coax savvy and my signal strength was tested on sunday and did not change yesterday. There was no install.