Cogeco Outage in Trenton, Hastings County, Ontario

@jonnytsports @cogeco The “fix” on Monday was to change the DNS to a fixed 8.8.8.8, but that doesn’t seem to be helping here...

@cogeco Is there an outage in Trenton?? 2 days in a row I can’t work from home nor can my child do school work - no internet

@cogeco poor customer care ,misinformation.good until you have contract with them.

@cogeco hi can you please update the guide on TiVo for WWE Network and tsn2 there are things I would like to record but I can't do that if it just says WWE Network programming and to be announced

@cogeco my dads out at the moment but will have him call again guy on the phone said would send an update in 20mins which was b4 1030 and the channels have been out since yesterday i know cuz had stuff set to record which didnt cuz went into my activity and it said not recorded no signal

@cogeco please update WWE NETWORK channel 427/858 on the guide all its saying is WWE Network Programming there are things i like to record thew out the week but kinda hard to do so when thats all it says cuz its kinda hard to know whats on if thats all it says

hey @cogeco @cogecohelps please update the WWENetwork schedule on the guide there are things i'd like to record but kinda hard to do that when all it says is WWE Network Programming

Sad in Batawa ON we only receive less than 2GB for 15 years. September, Bell left us without internet for 3 weeks until we switched to @cogeco Apparently it was a simple fix the first out of 5 Bell repairman should have been able to fix. Receive faster & better service @cogeco

@WWENetwork please update the guide on cogeco tivo there is stuff i would like to record but can't do that when all its still saying is WWE Network Programing please send Cogeco the updates so they can update the guides

@leafsweetie I feel your pain, I’ve been waiting over a month for Bell to come install tv service at our new house. Was told there was service avail at new address so set up install for first day and cancelled Cogeco. A call the day before to tell me there’s an engineering delay 🙄

@cogeco @cogecohelps hire me 2 conduct corporate service training. As per usual, agents give shallow excuses 4 erroneous billing w/ the insinuation of blame (me) AND cut me off every time I try 2 speak. Was stuck with "Melissa" today. -tve attitude as soon as she answered phone.

@alectranews I’m on Hunter W. I have power but no internet, and Cogeco apparently can’t resolve that yet because it’s a hydro issue. 🙄

@cogeco I'm getting sick & tired of my internet cutting out every early morn! I don't pay almost $200 a month to have these annoying problems!!! Sincerely A Fed Up Customer!

@cogecohelps @cogeco This is my 72 year old mom’s cable service… she has no idea if she should watch “M1010DHist” or not when the description is even cut off. Really?

My internet is ****. Cogeco has the shittiest internet service ever. Im sure glad i dont pay for it.

@cogecohelps @cogeco is it me or does it seem like cogeco has a financial stake in ignoring criminal calls trying to extort from your customers by charging 5 / month to have these illegal calls stopped.? perhaps a lawyers complaint to the CRTC might be in order.

@cogecohelps @cogeco correct me if if wrong but it's the service providers responsibility to stop spam calls as the CRTC regulations dictate? no call lists etc....

@cogeco Can I get some help in blocking calls to my cogeco land line. you can use the Call Blocking feature, you must activate it. Just dial *60,then #01#, then 3." on page 14 welcome guide online. this does not! work .an automated response "request cannot be accepted

i've now been on hold for 15 min 30 sec to cancel my phone service with @cogeco the webpage makes it much easier to upgrade service than cancel

@cogecohelps Cogeco Internet has issues in #petrolia the network congestion in the morning doesn't allow you to work from home. There were no issues in #oilsprings. Move to Petrolia and nothing but poor performance. Move from village to town and nothing but issues.

FIX YOUR **** @cogeco