Cogeco Outage Report in Vaughan, Ontario
Some problems detected
Users are reporting problems related to: tv, internet and e-mail.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Vaughan, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Vaughan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Cogeco
Cogeco is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (44%)
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Internet (36%)
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E-mail (10%)
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Wi-fi (6%)
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Total Blackout (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Vaughan, Ontario
Latest outage, problems and issue reports in Vaughan and nearby locations:
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
@cogeco No, I haven’t. The tv is out too. Not sure that rebooting the modem will help but I’ll try.
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
@cogeco Thanks for the reply. I won’t bother calling tech support & waiting forever. Still no tweet yet about the outage. These tools help reduce the number of calls, use them.
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
@cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.
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CoachRuffy
(@RyanRuffy) reported
from
Grimsby, Ontario
@cogecohelps hi Cogeco. Our TiVo has 3 blinking lights abs will not turn on. I have tried to call technical services but the call keeps getting disconnected on your end before we can even speak to someone. Can you help me.
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Dave Schulz
(@daveschulz) reported
from
Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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Dwight Stead
(@DwightStead) reported
from
Lincoln, Ontario
Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Bitzy
(@Bitzy_b) reported
@cogeco How come you led everyone in for 21hrs instead of just saying “its to unsafe to send out our technicians” absolute **** customer service. “Itll be an hr” - @cogeco when they havent even dispatched a single tech yet
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Nicholas
(@Chaosking243) reported
@cogeco I’ve got a downed cogeco cable on my property, so I’m guessing that’s why my internet is out. I was told Thursday was the earliest someone would be out, with no guarantee they could fix the cable that day. Ridiculous. Meanwhile, we’ve got a cable flying around everywhere.
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SimplyTed
(@SimplyTed3) reported
@cogeco @cogeco it's been over 24 hrs for K6V3Y4 with resolution just getting extended hour by hour. Other streets around us have services. Appreciate the storm but I reported it before it hit our region.. restless toddlers. Thank you
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Melanie Roscoe
(@Melamalie) reported
Not impressed with @cogeco @cogecohelps poor communication and customer service. Three days without internet and the best they have is “we’re working on it but can’t tell you where or when we’ll be done”. I can understand long outages happen, but at least tell us what’s going on!
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Tashing Through The Snow ❄️
(@deadlynitshade) reported
@cogeco Still down.
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Cristiana Ulrich
(@Badwolf_books) reported
@cogecohelps @cogeco So, is someone from Cogeco going to pay the wages I lost yesterday, when it went down in the middle of my work day, and today? Being down overnight and into late morning is unacceptable. Is this going to be our lives this entire weekend?
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David Stinson
(@StinsonAnalytic) reported
@Mootz613 @cogeco Is it too much to ask that Kingston customers be given an expected date/time of service restoration? Or at least some sort of answer or acknowledgement? This really is a text book case of how not to handle outages.
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Tony Orr
(@twittorr) reported
Good news! The blizzard warning has ended. Still terrible conditions out there but things should start to improve. Hey @cogeco, maybe you could diligently restore services. Service has been out since late Friday. #Kingston #ygk
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Pat Riley
(@PEPE4ff) reported
@Bell_Support Nothing to look into- I’ve used the virtual repair tool more times then I can count - I’ve been in chats with one of your service reps.. “it was an authentication issue” so they say and then back to losing internet and having to use my data … I’m just going to cogeco now
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R G Hilder
(@Monzaguy) reported
@cogeco The signal on the TV is very jumpy. Is this an after effect of the storm and how soon before it clears up