Cogeco outages and service status in Vaughan, Ontario

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Vaughan, Ontario

The most recent Cogeco outage reports came from the following cities: West Lincoln.

City	Problem Type	Report Time
West Lincoln	E-mail	8 days ago
West Lincoln	Internet	1 month ago
West Lincoln	Internet	2 months ago
West Lincoln	Internet	2 months ago
Grimsby	TV	7 months ago
Grimsby	TV	7 months ago

Community Discussion

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Cogeco Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

• 
  Plastic Geordie (@geordie_plastic) reported 2 minutes ago from Pelham Centre, Ontario

  @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

• 
  CoachRuffy (@RyanRuffy) reported 10 minutes ago from Grimsby, Ontario

  @cogecohelps hi Cogeco. Our TiVo has 3 blinking lights abs will not turn on. I have tried to call technical services but the call keeps getting disconnected on your end before we can even speak to someone. Can you help me.

• 
  Dwight Stead (@DwightStead) reported 11 minutes ago from Lincoln, Ontario

  Hey @cogeco @cogecohelps the internet service is down in Vineland and the Community TV channel is out too. Any news on when this will be resolved. People are working at home and students are learning at home.

• 
  Dwight Stead (@DwightStead) reported 21 minutes ago from Lincoln, Ontario

  @cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.

• 
  Dwight Stead (@DwightStead) reported 37 minutes ago from Lincoln, Ontario

  @cogeco Thanks for the reply. I won’t bother calling tech support & waiting forever. Still no tweet yet about the outage. These tools help reduce the number of calls, use them.

• 
  Dwight Stead (@DwightStead) reported 50 minutes ago from Lincoln, Ontario

  Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?

• 
  Dave Schulz (@daveschulz) reported 55 minutes ago from Pelham Centre, Ontario

  If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

• 
  Dwight Stead (@DwightStead) reported 58 minutes ago from Lincoln, Ontario

  @cogeco No, I haven’t. The tv is out too. Not sure that rebooting the modem will help but I’ll try.

• 
  Dwight Stead (@DwightStead) reported 58 minutes ago from Lincoln, Ontario

  @cogeco @cogecohelps the internet has gone down twice in the last 30 minutes. Is there a problem in Vineland?

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Terrible Hook (@TheTerribleHook) reported 6 minutes ago

  @cogecohelps I don't let anyone push me around but I push back with a custom-made style that's "Deadpool meets Downton Abbey", Jodi. I even have a service award for it. #Cogeco

• 
  Larry/Balker (@LSB1961LSB) reported 6 minutes ago

  @driver_error Guess they changed to high fibre and our equipment is wrong!!!! WTF why weren’t we notified. So no @cogeco till next week. Wife only talked to 5 different people and they all just pass the buck

• 
  TravisTravis222 #FREESCHLEP (@TravisTravis222) reported 9 minutes ago

  .@cogeco my internet was just down for 4 hours and didn't come back until now

• 
  Iqbal Faizer (@IFcomic) reported 11 minutes ago

  @Bell @cogeco For crying out loud, you started as a PHONE COMPANY, and now you can't even do that right, warning us the phone won't work if there's a power outage. Phones were better in the '90s because outages HAPPEN. I hate you, @MarkjCarney, for letting this happen.#CdnPoli Also #genocide.

• 
  Steve Pipes (@steve_pipes) reported 14 minutes ago

  Signed up for 2Gbps service from @cogeco this morning! Was done very conveniently online through their chat service and had the modem in 2 hours! Got home and set it up and only have 1Gbps! Now I have been on the phone with 3 agents who can’t help! @cogecohelps #help

• 
  Justin Smith (@JustinSmith1087) reported 17 minutes ago

  @cogecohelps In other words, what can I do because @cogeco goes down so often, which takes me offline, which costs me a lot of money and reputation??? And I can't even reach you on the phone, or I'd be asking there. It's pretty gross service... Feels disrespectful.

• 
  Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported 20 minutes ago

  @cogecohelps Once I opened a ticket and Cogeco recognized the outage, they resolved it. But, your support should not have waited for a customer to convince you of an outage in your own network. Aren't you monitoring your network for outages and impact 24/7 ?

• 
  a j s b (@Brooksajsb) reported 28 minutes ago

  @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

• 
  wanedavis (@wanedavis) reported 32 minutes ago

  @cogeco how do i get live chat support? Your bot doesn’t give me an option regarding the epico box issue i am having

• 
  Steve Coville 🇨🇦 (@SteveCoville) reported 33 minutes ago from Fairmount, Ontario

  @cogecohelps @cogeco so when will the outage be fixed in the Westbrook area? Hydro One just replaced a power pole but no service from Cogeco.. No Phone line No Cable no Internet no WiFi #ygk #NoService