Cogeco outages and service status in Wheatley, Ontario

Problems in the last 24 hours in Wheatley, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Wheatley, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Wheatley, Ontario

Latest outage, problems and issue reports in Wheatley and nearby locations:

• 
  Craig Brummell (@Cbrummell1) reported 7 minutes ago from Lakeshore, Ontario

  My next door neighbour was just told by @cogeco that they cannot fix her broken wire to her house for 3 months, so no phone, Internet or TV until September. Never heard of waiting this long to fix a single broken wire. Glad I have my Internet with @bell #scarry

• 
  jeff simpson (@skateconsultant) reported 31 minutes ago from Leamington, Ontario

  @martybeneteau @DetroitLions @cogeco @cogecohelps Worst feed i have every had! Brutal

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  a j s b (@Brooksajsb) reported 4 minutes ago

  @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

• 
  Clay Berlo (@cberlo) reported 4 minutes ago

  @cogecohelps this is what my Cogeco EPICO looks like right now. I've been on hold for almost an hour now... #CogecoHelps #EPICO #fail

• 
  Justin Smith (@JustinSmith1087) reported 8 minutes ago

  @cogecohelps In other words, what can I do because @cogeco goes down so often, which takes me offline, which costs me a lot of money and reputation??? And I can't even reach you on the phone, or I'd be asking there. It's pretty gross service... Feels disrespectful.

• 
  Katie Patterson (@PattersonKatiee) reported 9 minutes ago

  @__m3lisssa No I don't pay for it. But I do have sportsnet with my cogeco package and used my cogeco login

• 
  Devyn Farrugia (@devynfarrugia) reported 15 minutes ago

  @cogeco Is the service as bad as your internet?

• 
  Crypto_10 (@Crypto_10_10) reported 19 minutes ago

  @cogeco @cogeco Congratulations — you guys officially have the worst customer support in the market.

• 
  Lynn (@LynnShughes7) reported 20 minutes ago

  @cogeco Is epico still down in the aldershot burlington area?

• 
  Dom (@Dom_Posts) reported 21 minutes ago

  @MinorityFinge @blunt_always @andyalbertan For 1Gbs internet with Bell my family was at one point being quoted 112$ ans that was in the full bundle. Cogeco gave us 50$ for the same thing. Bell has better infrastructure but if a new customer goes to get their 1Gbs it only costs about 60$. Both have discount brands

• 
  Therese (@theresemacdona6) reported 22 minutes ago

  @cogeco. Holy ****! They call me telling me I owe them money. Been with them for a little over a month. I have to tell them I’ll call them back. I check with my bank. Yes I paid 4 days ago. I call them back. They advise me to call them each time I pay from my bank account! 🙄

• 
  Wendy Stafford (@WendyStafford14) reported 22 minutes ago

  @cogeco Not just Epico were impacted, my normal service was also. During the Grey Cup, screen would go completely black on numerous occasions, pixelated every 30 to 40 seconds. Tried calling tech support to no avail.Can you not handle the customer demand?