Fido Outage in Mississauga, Ontario

Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

I know I’m always running from my problems because Im even scared to check the fido app to see how much data I have left

Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.

I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.

@LifeSauga @lolswizzle @kimberleeeyyyy @CarryTelecom I think so too. Rogers or Fido customers are not to be having issues

FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.

@Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.

@Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

@Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.

@Fidomobile Fido could really **** up ya credit

@bp256r1 @FlyingTrilobite @c_9 @convertdcyclist They’ll only change once there’s a new Police Chief. This FIDO (**** If Drive Off) culture present in the police service, runs deep. For cyclists, it’ll only change once we have complete streets. Too many people are inherently selfish. They care about their safety, not of others.

Fido activated home internet plan for me without even taking my consent.Ridiculous customer service @Fidomobile Raised a complaint now #dispute #rights #smallcausecourt

@RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years

Drake uses Fido service

@FidoSolutions I was in the byod plan, tested an iphone upgrade but changed my mind. Returned under 15 days remorse yet Fido takes 4 days after arrival From UPS on purpose: bad business

@Fidomobile so I cannot get hold of anyone at Fido about the increase in my bill so I asked in the community and was directed to post here. Every two years it’s a yo yo effect between Fido and Telus I keep switching as there is no customer loyalty any more.

Wow just got off the phone with @Fidomobile @FidoSolutions after an hour bc my contract is ending. All they offered me (apparently incl retention offers) was to pay more than what a competitor is offering. And this is after being a customer since 2008. Guess it's time to move on.

Hey @koodo as loyal existing customer its upsetting that I cannot switch to the $55 for 11gb. What makes me not want to cancel and take my business to @Fidomobile? I want to stay but hoping you could help me out here.

@Fidomobile @FidoSolutions been trying to speak to a human customer service rep on the phone for the last 30 mins but your automated service just keeps looping! Please help. Thanks

@RPMoran @FidoSolutions Good to know......that’s sad they treat loyal customers that way and sad they won’t gain any new customers as a result. That’s a big #fail @Fidomobile

@Fidomobile it's frustrating getting support. Pls I would like to know how to end my contract with Fido. Can someone respond to me?

@Fidomobile unbelievable how you crappy your online help services are. They are not user friendly at all. I will be moving my account as soon as this term expires. This is hands down the worst carrier I've ever been with.

@Fidomobile @FidoSolutions You never give me offers .. I want a better offer .. too complicated to upgrade with you .. I go to Telus / Bell / Etc. #ByebyeFIDO

@Fidomobile Trying to access my account to pay my bill, locked out.... how do I get tech support to unlock it?

@Fidomobile been trying to sign up for fido internet for almost an hour and every time i get to payment and confirm it says “technical issue” or “oops we’d hit a snag” is there something wrong? 😩