Fido Outage Report in Châteauguay, Montérégie, Quebec

Problems in the last 24 hours in Châteauguay, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Châteauguay, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (58%)
• Internet (27%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Châteauguay, Quebec

Latest outage, problems and issue reports in Châteauguay and nearby locations:

• 
  Neil (@imneilocampo15) reported 13 minutes ago from Montréal, Quebec

  @Fidomobile worst company ever. I will change to Rogers.

• 
  Richard Beck (@richard_beck) reported 23 minutes ago from Longueuil, Quebec

  @jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

• 
  Yaz Kh (@Yazkh) reported 28 minutes ago from Montréal, Quebec

  @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

• 
  TIGER (@navedtehseen) reported 28 minutes ago from Montréal, Quebec

  @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

• 
  sidra🥺🥰 (@badkutthi) reported 36 minutes ago from Montréal, Quebec

  Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

• 
  Jose, sin tilde. (@joecconde) reported 47 minutes ago from Westmount, Quebec

  @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shaunnap (@shaunnabanauna) reported 4 minutes ago

  @Fidomobile cell tower down? Can't send texts and neither can my spouse

• 
  Ｗｈｏｌｅｓｏｍｅ (@roseNES5) reported 7 minutes ago

  @Fidomobile your wifi still keeps going out, i called your people yesterday they said they were fixing wires, and this was at 3, and it fixed at 12, now its out again why does this keep happening? you should probably check if another wire is down

• 
  Citizen (@CITIZEN_GUJ) reported 8 minutes ago

  @Fidomobile I have just ordered a mobile and found out that other people with that mobile are facing issues. I want to cancel that order as I am yet to receive the shipment confirmation. Possible or should I wait for the shipment to come and don't accept it?

• 
  Pranay Gandhi (@PranayGandhi03) reported 12 minutes ago

  @Fidomobile its been over a month and I am still waiting to hear back from Fido on the issue#244356. All the details have been provided through the email, as requested. Kindly share an email address where i can escalate the concern.

• 
  Julie Senecal (@Jules197311) reported 12 minutes ago

  Have i missed something @Fidomobile customer service used to be great Today after 2.5 hrs on the phone 1cancelled order 3 times. being told i was wrong then to be told oh no you are right but that offer expired you can’t get it now to i will order through different department

• 
  Shivansh gupta (@shivanshg_93) reported 13 minutes ago

  @Fidomobile @FidoSolutions Which i was okay with. Today(17 July) i received my bill which is of $96.05. After taking to customer support again today & explaining my issue again & again. Firstly, a system error happened again due to which the $10 promotion was not added to plan.

• 
  Sphexi (@sphexi) reported 14 minutes ago

  @Fidomobile congrats, it took two calls and an in store visit but you've lost a customer 👍

• 
  Ely Cheikh (@beittatt) reported 15 minutes ago

  @Fidomobile @breakfasttv Yow fix your network !! @montreal

• 
  Nancy♥️LucyCrew🐘💋 (@NancyALaRose) reported 17 minutes ago

  @SmartassReMarx @Fidomobile I am having the same issue sending and my texts aren't long so it isn't that. I don't know if they're actually sending.

• 
  EpikLeafFan (@_johnnordstrom) reported 18 minutes ago

  Thanks for the awful services @Fidomobile. Now I can't do my job without a working phone..