Fido

Fido Outage Report in Châteauguay, Montérégie, Québec

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Châteauguay, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Châteauguay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Châteauguay, Montérégie, Québec 03/08/2026 05:15

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (27%)

    Internet (27%)

  3. E-mail (4%)

    E-mail (4%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Châteauguay, Québec

Latest outage, problems and issue reports in Châteauguay and nearby locations:

  • Yazkh Yaz Kh (@Yazkh) reported from Montréal, Québec

    @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

  • badkutthi sidra🥺🥰 (@badkutthi) reported from Montréal, Québec

    Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

  • navedtehseen TIGER (@navedtehseen) reported from Montréal, Québec

    @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

  • richard_beck Richard Beck (@richard_beck) reported from Longueuil, Québec

    @jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

  • imneilocampo15 Neil (@imneilocampo15) reported from Montréal, Québec

    @Fidomobile worst company ever. I will change to Rogers.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ChanceKJ Chance K. Johnson (@ChanceKJ) reported from Calgary, Alberta

    @Fidomobile Why you haven’t added AppleWatch plans yet is criminal. I just preordered the new Ultra, my first cellular watch, and as a Fido customer for 15 years it’s seriously making me consider switching to one of the other non-Rogers owned networks.

  • ASANRidvan Ridvan ASAN (@ASANRidvan) reported

    @CircularLogic89 @Fidomobile Yes they just told me about that now. My issue is before I went on vacation I was told 20 day max and rest won’t have to pay they didn’t mention anything about billing cycle. I asked her so many times so I’ll pay 300 and that’s it. Now being told something else…

  • singhnavnoor Navnoor singh (@singhnavnoor) reported

    @Fidomobile I didn't get my 5GB free data for the day when your servers were down. They said I'd get it in the August cycle. Now The customer care executive is saying that I didn't "ask" for it. What kind of terrible service is this??

  • mariapin777 Maria (@mariapin777) reported

    Can a customer service representative give me a call back from @Fidomobile I'm really sick of trying to get in touch with someone who could help me. I'm out of patience to get my issue resolved. Just thinking to port my service if it keeps going in.

  • s_summan Sonali summan (@s_summan) reported

    @Fidomobile Fraud company selling 5G connections on 4G network when I brought it up my connections are being terminated F*** this company

  • Tony14236731 Tony (@Tony14236731) reported

    @Fidomobile phone call service agent Cathy is so crude. After I asked questions, she didn't enter my account and said fido system did like that never answer my questions.

  • iambhargavpatel Bhargav Patel (@iambhargavpatel) reported

    13) I've even asked the agent as an exception if he can put those charges under "Int'l Long Distance Saver" OR Add one more "$5 1000min Int'l LD Add-on" then I can pay for the addons and for whatever the difference is afterwards, but he couldn't help me.@koodo @Fidomobile

  • BarrhavenGuy Barrhaven Guy (@BarrhavenGuy) reported

    @CBCOttawa If @RogersHelps or @Fidomobile dare ask me for my ID, which is not a legally enforced requirement, they had better be ready to come outside and cancel my account on the spot. They have no power to ask to see any of my ID unless I'm signing up for something.

  • Mike204M Mike McNeill (@Mike204M) reported

    @Fidomobile @FidoSolutions I'm getting more and more frustrated day after day. My account was hacked and the issue was supposed to be resolved about a week ago. I still do not have access to my account. I cant connect with anyone successfully about this or even cancel my account, as my account is locked.

  • dorothyboruta 𝒟𝑜𝓇𝑜𝓉𝒽𝓎 (@dorothyboruta) reported

    @Fidomobile I recently upgraded my device and paid a down payment towards it which shows on my account and on my credit card. Just got my new agreement via email and the down payment is not reflected at all.