Fido Outage Report in Châteauguay, Montérégie, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Châteauguay, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Châteauguay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (50%)
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Internet (34%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Live Outage Map Near Châteauguay, Montérégie, Québec
The most recent Fido outage reports came from the following cities: Montréal.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Châteauguay, Québec
Latest outage, problems and issue reports in Châteauguay and nearby locations:
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TIGER
(@navedtehseen) reported
from
Montréal, Québec
@Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?
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Richard Beck
(@richard_beck) reported
from
Longueuil, Québec
@jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.
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Neil
(@imneilocampo15) reported
from
Montréal, Québec
@Fidomobile worst company ever. I will change to Rogers.
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Yaz Kh
(@Yazkh) reported
from
Montréal, Québec
@Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.
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Jose, sin tilde.
(@joecconde) reported
from
Westmount, Québec
@Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?
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sidra🥺🥰
(@badkutthi) reported
from
Montréal, Québec
Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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PupsideDown
(@PupsideD) reported
@Fidomobile I was disconnected from chat after 5mins of inactivity after waiting 3 hours to get someone. Phone lines and chat are now down. Website isn't working. I have been trying to set up voicemail for a week and can't. What gives? Unacceptable.
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Drag Ivko
(@DragIvko) reported
@FidoSolutions @Fidomobile How do I get support when my neither mobile cell signal nor the roaming is working and your support chat is offline? Any suggestion?
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Oleg 🇺🇦
(@olegkuibar) reported
Perhaps @Fidomobile will want to rethink their customer support model. Because custom support staff is doing their best, but they are overwhelmed.
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Masters2150
(@masters215000) reported
@Fidomobile I need account help, your chat doesn't work, and your phones are down with ONLY a french message and nothing in english, how the hell am I supposed to know whats going on?
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Carlo Sgro
(@ThisOneCarlo) reported
@Fidomobile I had a problem with my order yesterday and now I can't get through to anyone to fix the problem. I've been a Fido customer for one day. I'm more than willing to cancel the order if I can't get through to anyone.
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Michael
(@Mical25) reported
@Fidomobile been with the mobile provider since 2010 never once won a draw or contest they have had. #disappointing
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Eklipze 🦖🇨🇦
(@EklipzeEh) reported
hey @Fidomobile Any chance it's possible to get through to a customer service rep about something here? your live chat and phone seem to be occupied
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MOHAMED OSMAN
(@M0_0SMAN) reported
@Fidomobile not even trying to keep up the facade of customer service anymore lol just straight up "we cannot answer your call at this time" during business hours
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Masters2150
(@masters215000) reported
@Fidomobile Don't you love it when you wait for 2+ hours in a chat that doesn't bother to give you your position in queue, and you don't look at it for 5 mins and it cuts you off because YOU didn't answer them in time? God this company is a **** show
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Akira
(@yu231233) reported
@akshayp2312 @Fidomobile @san_bains Fido customer solution people said they would call me back with confirmation or whatever, they never called back. Today, after two hours wait, an incompetent person put me back to the wait line. The chat service was cut off unless you keep typing. Being busy is not excuse.