Fido outages and service status in Châteauguay, Quebec
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Châteauguay, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Châteauguay, Quebec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Châteauguay, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Fido Issues Reports Near Châteauguay, Quebec
Latest outage, problems and issue reports in Châteauguay and nearby locations:
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Jose, sin tilde. (@joecconde) reported from Westmount, Quebec@Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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cleantecher (@cleantecher) reported@lynn130415 no one @Fidomobile dosent let u cancel ur phone plan then @Rogers threatens u with credit score issues and then eventually ur phone is cut off. then they offer u deals for how much little they r willing to settle with u when u wanted to cancel the plan before accumulating charges
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Mama bless (@zoomieking00) reportedWhy can’t I talk to a real person when I call @Fidomobile I just called right now and they are booking appointments for call backs on Monday, nothing earlier. Why do I have to wait until Monday to speak to a live person or get my problem resolved, that is ridiculous!!
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Watmough.eth (@Watmougheth) reportedWhat gives @Rogers, I order a phone, you cancel that force me on that plan. Tried to order another one. 8 days in and nothing. @Fidomobile had a tablet out to me in less than two days
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Canadian Crimes (@canadian_crimes) reported@Fidomobile how is reception even worse with 5g plus zero customer support
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Howard Bailey (@howardruns) reported@Rogers @Fidomobile I called close to opening time at 9 am, when @RogersHelps agents are available, so there was no hold time. The last #CSR and supervisor, with whom I spoke, were both extremely helpful. She resolved one major issue. The supervisor even called me back, when I accidentally hung up, whilst switching to my Bluetooth headset. Here are my challenges: 1. I needed to escalate to her manager, when what I needed accomplished, was out of her scope. Your policy, does not permit that level of management to interface directly within users. 2. I am not a fan of self service options, for customer support issues. Additionally, my reasonable adjustment request requires a managers override. If it wasn’t available option in your system, the supervisor with whom I spoke, would have made the changes. 3. Your company’s policies placed me in this situation, in the first place. If you renewed the notes for the two interaction numbers that I provided, and all of my interactions with your CSR‘s during the past two months, you were able to confirm this.
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Flair905 (@NHGANG240) reported@Fidomobile is the WORST company on Earth
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Vince Ltd. (@Vince_Ltd) reported@Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤
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Evan (@evanoftheyukon) reportedI've been trying to cancel my phone line with @Fidomobile, and as far as I can tell, they've made it completely impossible to do that. Every time I've called (4 times) and gotten to the point where the rep realizes they can't convince me to stay, they hang up. (1/20)
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Vince Ltd. (@Vince_Ltd) reported@Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤
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Ad'Amore (@A_d_Amore) reported@Fidomobile I switched to a $27 plan that covers US roaming and free calls to 27 countries. After switching there are significant glitches that did not happen before. Is this a low tier service?