Fido

Fido Outage Report in Châteauguay, Montérégie, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Châteauguay, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Châteauguay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Châteauguay, Montérégie, Québec 03/19/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (26%)

    Internet (26%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

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Fido Issues Reports Near Châteauguay, Québec

Latest outage, problems and issue reports in Châteauguay and nearby locations:

  • joecconde Jose, sin tilde. (@joecconde) reported from Westmount, Québec

    @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

  • badkutthi sidra🥺🥰 (@badkutthi) reported from Montréal, Québec

    Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

  • richard_beck Richard Beck (@richard_beck) reported from Longueuil, Québec

    @jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

  • imneilocampo15 Neil (@imneilocampo15) reported from Montréal, Québec

    @Fidomobile worst company ever. I will change to Rogers.

  • Yazkh Yaz Kh (@Yazkh) reported from Montréal, Québec

    @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

  • navedtehseen TIGER (@navedtehseen) reported from Montréal, Québec

    @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • bhupam jayanth mahendra (@bhupam) reported

    I have a billing discrepancy, and I am very disappointed with the @Fidomobile customer service. We had an "ongoing" offer for 1000 international minutes when we added a line. Suddenly, the minutes expire, and we have to face an 800$ + extra bill!

  • Han2451012192 Kate (@Han2451012192) reported

    @Fidomobile I want to complain against this manager Bianca formally, please send me your company ‘s email address. I’ll write the incident to your management!

  • Hardeep06434753 Hardeep Kaur (@Hardeep06434753) reported

    @Fidomobile I wanted to know if customer is getting 100$ bill credit are you guys always ask for proof

  • Han2451012192 Kate (@Han2451012192) reported

    @Fidomobile I’ve never experienced a horrible customer service like that. Unprofessional, hostile and crazy. This manager should be sent to a retraining program and teach her how to talk with a customer with courtesy!

  • StayCee_B StayCee (@StayCee_B) reported

    @nishant_m_r @Fidomobile It went down an hour ago. Im in York region.

  • TedKnudtson Ted Knudtson (@TedKnudtson) reported

    @SpencerWallace_ @dinnerwithjulie @Fidomobile Call and ask to cancel. First operator won’t cancel, will transfer you to retention dept. This dept has deals and offers regular customer service does not. Let them woo you w goodies. If unsure at any point, say you’ve gotta think about it and will call back.

  • Lomingan Lomingan🇨🇦 (@Lomingan) reported

    @Fidomobile No internet in Thornhill since 12pm. Support says it will be fixed by 6 pm = 6 hours without internet on business day, when many customers are working from home. Amount and duration of outages have become unacceptable over the last few months. Moving to Bell.

  • Kimmy1016 Kim McCarthy🍁 (@Kimmy1016) reported

    @Fidomobile @FidoSolutions I have to wait 70 days for them to dispute it! Thanks for stealing my grocery money! #Poor customer service #sickofbadservice

  • muk_anya Muk Anya (@muk_anya) reported

    @ServicesAlberta, I just realized that @Fidomobile is charging me taxes for ON when I only opened an account with them when I arrived in AB. I would like to lodge a formal complaint, please guide!

  • HassanReal18 HassanReal (@HassanReal18) reported

    @Fidomobile Internet is down again in Thornhill 😣