Fido Outage Report in Châteauguay, Montérégie, Quebec

Problems in the last 24 hours in Châteauguay, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Châteauguay, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Châteauguay, Quebec

Latest outage, problems and issue reports in Châteauguay and nearby locations:

• 
  TIGER (@navedtehseen) reported 54 seconds ago from Montréal, Quebec

  @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

• 
  Neil (@imneilocampo15) reported 18 minutes ago from Montréal, Quebec

  @Fidomobile worst company ever. I will change to Rogers.

• 
  Jose, sin tilde. (@joecconde) reported 21 minutes ago from Westmount, Quebec

  @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

• 
  sidra🥺🥰 (@badkutthi) reported 26 minutes ago from Montréal, Quebec

  Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

• 
  Yaz Kh (@Yazkh) reported 47 minutes ago from Montréal, Quebec

  @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

• 
  Richard Beck (@richard_beck) reported 47 minutes ago from Longueuil, Quebec

  @jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Never Give Up (@DaleMacLean1) reported 4 minutes ago

  @Fidomobile curiosity did not bring me here. Originally I came for a phone and a contract but fido shafted me and negated on their customer service persons promise and guarantee to me. And Fido is incapable or unwilling to say they were wrong and they want to make it right.

• 
  Never Give Up (@DaleMacLean1) reported 5 minutes ago

  @Fidomobile if Fido customer support made guarantees and promises but then someone else tells you the next day that they wont hold to the promises made, tell you they dont know who the representative was then you would lose any trust or respect for the company.

• 
  Never Give Up (@DaleMacLean1) reported 9 minutes ago

  @Craig17981815 @Fidomobile I hate companies that treat customers like fido does.

• 
  Timi TV (@TimiTV4) reported 10 minutes ago

  @Vincenzo1991zx @FidoSolutions @Fidomobile Agreed, I depend on my phone for work and emergencies. No credit was applied for this outage like they stated. I urge people to switch to a wifi phone. Works off a wifi connection to make calls and send texts. No monthly bill, no outages. You get your own number for life

• 
  Ｗｈｏｌｅｓｏｍｅ (@roseNES5) reported 10 minutes ago

  @FidoSolutions @Fidomobile why does your wifi cut out everytime for literally no reason, ive been trying to go to class but it just keeps cutting out for no reason ive literaly unplugged and plugged it back so many times but nothing has worked.

• 
  Never Give Up (@DaleMacLean1) reported 14 minutes ago

  @Fidomobile after a nightmare of a week dealing with inept customer service. Canceled contract, dropped to 45$ basic plan and 5 days later after not getting what I was promised, charging me 1500 thinking the bill is finally correct, I get 1st bill for 137.77 after only 5 days

• 
  Never Give Up (@NeverGi38756529) reported 19 minutes ago

  @Fidomobile If you gave me free of charge the phone of my choice and a new one every year, a free case, free warranty, free charger, and 2 years free service, a written public apology, and a hit to my head so I'd forget this weeks experience, then I may consider staying with fido

• 
  1Tongzz (@1_tongzz) reported 19 minutes ago

  @Fidomobile @ShayLia_ @Elisapie Why u service always get problems???

• 
  eLbee (@eLbeeVAL) reported 20 minutes ago

  @RogersHelps @Fidomobile You having issues? My download is 1/1000th of what it's supposed to be... I'd like some assistance. Was on hold for an hour and a half before just giving up...

• 
  PEEL REGION (@BramptonBars) reported 20 minutes ago

  @Fidomobile @FidoSolutions - Is your APP broken? Its not working or launching.