Fido Outage Report in Châteauguay, Montérégie, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Châteauguay, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Châteauguay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (57%)
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Internet (29%)
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Total Blackout (7%)
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E-mail (4%)
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Wi-fi (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Châteauguay, Québec
Latest outage, problems and issue reports in Châteauguay and nearby locations:
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Neil
(@imneilocampo15) reported
from
Montréal, Québec
@Fidomobile worst company ever. I will change to Rogers.
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sidra🥺🥰
(@badkutthi) reported
from
Montréal, Québec
Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧
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TIGER
(@navedtehseen) reported
from
Montréal, Québec
@Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?
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Richard Beck
(@richard_beck) reported
from
Longueuil, Québec
@jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.
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Yaz Kh
(@Yazkh) reported
from
Montréal, Québec
@Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Molevanna
(@SleeperMole) reported
@FidoSolutions I am receiving calls fine. It happened again for the 3rd time. Fido leaves a message that I was unavailable. My recent calls and missed calls do not show any calls coming in. Please talk with your IT dept @Fidomobile and fix this
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ᑭᖇIYᗩ ᒪᗩKKOᒪ
(@priya_lakkol) reported
@Fidomobile you disconnected my data over 100% usage when in reality your parent company @Rogers is the reason my home internet was down and had to use mobile data 😡 you got to be kidding me!
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Japjot Singh
(@JapjotS89489344) reported
@Fidomobile you people are worse. Its 4th day n my services are not back properly. Just for 10 mins you people provide the network and rest of the day its off. Worst, i am gonna change network.
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prasun jha
(@prasunjha1) reported
@Fidomobile Promised bill credit of $100 as per terms and conditions is still pending despite several long calls with customer service representative since last 3-4 months after each billing cycle. Not expecting this service. Please resolve this issue at the earliest.
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Andy Klassen
(@andyk640) reported
from
Winnipeg, Manitoba
@Fidomobile please, for real, get your Credit Operations situation calmed down ASAP. Being one month behind is no reason to have to hear from Credit Operations 4 times a week for being a little behind. Especially since the goodwill isn't exactly there after July 8...
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Molevanna
(@SleeperMole) reported
@FidoSolutions Don’t know what you mean. The problem is @Fidomobile your customer service is not working. I set up 3 calls through 611 to talk to a person and 3 times did not receive a call at all yet did receive voicemails that stated I was unreachable. Please fix this
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٩( ᐛ )و
(@joeypohie) reported
did @Fidomobile shut down their live chat service to avoid customer complaints about being overcharged?
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Rt
(@Rtwestcoast) reported
@FidoSolutions @Fidomobile Total Bullshit, Pain, harassment & unprofessional approach by FIDO. A genuine customer to be labelled fraud without any information,due diligence & locking out of online account services. Need a call back asap & instant resolution. Made it impossible to contact CC which sucks.
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Bilal Arshad | بلال
(@BilalArshad) reported
The state is Canada's telecom is abysmal. Last week my cellphone carrier @Fidomobile / @Rogers went out of service for a record breaking 24+ hours. Now my internet provider @ShawInfo is suffering an outage. So happy that Roger/Shaw merger didn't go through.
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Milu19
(@AmitTri29803443) reported
@FidoSolutions @Fidomobile & all the time I have to stay in queue for so many hours while I connect ask jack which is very frustrating 🙃 😑 now I'll think to change service provider after this many years worst experience 😕