Fido Outage Report in Don Mills, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Don Mills, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Don Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (56%)
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Internet (31%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Live Outage Map Near Don Mills, Ontario
The most recent Fido outage reports came from the following cities: Richmond Hill and Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond Hill |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Don Mills, Ontario
Latest outage, problems and issue reports in Don Mills and nearby locations:
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Lauren
(@yearoflauren) reported
from
Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
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Michael-Lamont Lytle
(@michaellamontl) reported
from
Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
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Haroon Akram-Lodhi
(@AHAkramLodhi) reported
from
The Beaches, Ontario
@FidoSolutions has been quite useful in the past. Not today. 3 hours after first explaining my issue I am still saying the same thing! No help whatsoever, @Fidomobile
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Andrea Velez
(@AndreaVelez93) reported
from
Toronto, Ontario
@Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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Dan the man 🇨🇦 🏒🏖
(@danwarren6) reported
from
Toronto, Ontario
@BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks
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Vladimir Dronov
(@dronkoff) reported
from
Richmond Hill, Ontario
@Fidomobile Managed to replace it. Hope it'll help.
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Sarah Antonio
(@SarahPSmart) reported
from
Toronto, Ontario
@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
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Dan Levy
(@TheDanLevy) reported
from
Toronto, Ontario
Fido Internet just suddenly went out Anyone else also lose internet using @FidoSolutions Internet in North York, Toronto area of M3H postal code (or anywhere in Toronto/GTA)? Cuz maybe it’s just me Trying the ol’ unplug-plugin of the @Fidomobile modem 🤞🏼 to see if it’ll fix
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Dino Mani
(@DinoMani2) reported
from
Toronto, Ontario
@Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
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Saeid
(@S_Khademi) reported
from
Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
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rr.
(@iamdieroiramor) reported
from
Toronto, Ontario
@Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.
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Chintan Gujarati
(@chintan_guj) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile Good morning Fido. Could you please advise one simple thing? Why do you love to deliver poor services ? Is thz something you love to do consistently ? I think Candians stop using Fido. Don't ask my why. Plz check my dm. It's wise thing to as a company.
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
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Mich Chung
(@MichelleMoniq10) reported
from
Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
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a cuppa tee
(@acuppatee) reported
from
Toronto, Ontario
@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Thin Lizzy Cover Band
(@ScottBC) reported
Hello @Fidomobile I've spent multiple hours on the phone/on hold trying to get an issue resolved over the past week. Can you please help me?
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George Huang
(@georgehuang_mrc) reported
@CircularLogic89 @Fidomobile Yes. With personal hotspot enabled, USB connected to PC, play YouTube for 10min on PC, cellular data stream away 32.4MB, personal hotspot shows 32.4MB, system service is 14.4KB. If disabled personal hotspot, no cellular data costs.
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kel
(@kelzooom) reported
@Fidomobile worst live chat. Terrible customer service. They disconnected me twice. No one willing to help. Keep getting transferred. I have two phone lines on my account and preordered/bought the new iPhone 13 pro max with them. I will be cancelling all my service.
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Kayla Black
(@KaylaKing2021) reported
@Fidomobile @BeefyMcwhutNow Same issue! I work from home and my job is on the line right now because every single phone line says “our offices are exceptionally closed” I need tech!!!!
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dougee
(@dougee) reported
@Fidomobile what a complete waste of time and effort it is dealing support for a minor issue. It’s a complete waste of time following what support tells you to do!
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ibluesummers
(@ibluesummers) reported
How disrespectful is it that I have been with @Fidomobile for years on a $90 30gb plan, and my friend just join @Fidomobile a couple days ago and is offered a $60 30gb deal. @Fidomobile you are about to lose a loyal customer
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Melissa D’souza Vaz
(@Melissadsouza28) reported
@Fidomobile I am surprised that no one in your organization cares about customer retention or loyalty. I think it’s time to find a service provider that does. Your customer service just hang ups or runs into tech issues and have no solution. #poorcustomerservice #fido #Canada
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jas._.deep
(@jasdeep05457955) reported
@Fidomobile For example: My friend is a new customer He's getting 10 gigabytes of data for only $45 but I have to pay $55 for the same plan. If I lower the plan they gonna Cut 1000 international mins. from my plan.
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kamal dhillon
(@kamalgary) reported
@Fidomobile if you offer something to a customer , please have a system capable of honouring it .
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ariyot
(@AriyoZadeh) reported
@FidoSolutions @Fidomobile @FidoSolutions this is exactly what I am sick and tired of. You are abusing the lack of proper competition and regulatory supervision. In my tweet I mentioned that I have contacted technical support but nothing happened!!! Only tonight I have more than 50 disruptions!