Fido Outage Report in Don Mills, Ontario

Problems in the last 24 hours in Don Mills, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Don Mills, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (58%)
• Internet (28%)
• E-mail (8%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Don Mills, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	14 days ago
Toronto	Phone	19 days ago
Toronto	Internet	20 days ago
Toronto	Phone	1 month ago
Richmond Hill	Internet	2 months ago
Toronto	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Don Mills, Ontario

Latest outage, problems and issue reports in Don Mills and nearby locations:

• 
  Ashutosh Nayak (@nayakashu) reported 9 minutes ago from Toronto, Ontario

  @Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.

• 
  Sarah Antonio (@SarahPSmart) reported 12 minutes ago from Toronto, Ontario

  @Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !

• 
  Ashutosh Nayak (@nayakashu) reported 15 minutes ago from Toronto, Ontario

  @Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.

• 
  a cuppa tee (@acuppatee) reported 15 minutes ago from Toronto, Ontario

  @Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒

• 
  Michael-Lamont Lytle (@michaellamontl) reported 16 minutes ago from Toronto, Ontario

  Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 19 minutes ago from Toronto, Ontario

  @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

• 
  Jada Shada Hudson (@jadashada) reported 19 minutes ago from Toronto, Ontario

  Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺

• 
  Vladimir Dronov (@dronkoff) reported 22 minutes ago from Richmond Hill, Ontario

  @Fidomobile Managed to replace it. Hope it'll help.

• 
  JP (@JarylleAdriane) reported 26 minutes ago from Toronto, Ontario

  @Fidomobile u getting issues with civerage around east york toronto rn?

• 
  Jennifer D'Souza (@AwkwarDsouza) reported 26 minutes ago from Toronto, Ontario

  @Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 27 minutes ago from Toronto, Ontario

  @Fidomobile What about the current customer? Can I get this deal?

• 
  Mich Chung (@MichelleMoniq10) reported 29 minutes ago from Toronto, Ontario

  @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

• 
  Juhi Apte (@Jwoohoo) reported 31 minutes ago from Toronto, Ontario

  @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

• 
  Saeid (@S_Khademi) reported 34 minutes ago from Toronto, Ontario

  Horribe @Fidomobile , unbelievable bad customer service #Fido

• 
  Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported 39 minutes ago from Toronto, Ontario

  @BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks

• 
  Lauren (@yearoflauren) reported 46 minutes ago from Toronto, Ontario

  @Fidomobile internet outage? Mine just dropped…

• 
  Ashutosh Nayak (@nayakashu) reported 46 minutes ago from Toronto, Ontario

  @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 52 minutes ago from Toronto, Ontario

  @Fidomobile What about the old customer? 😔

• 
  KJ 💙⚾️ (@aintyourcuppa) reported 59 minutes ago from Toronto, Ontario

  Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.

• 
  Jada Shada Hudson (@jadashada) reported 59 minutes ago from Toronto, Ontario

  @bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  QUEEN D (@hoelationships1) reported 6 minutes ago

  Worst company ever !!! If you are Canadian please end your contracts with @Fidomobile @FidoSolutions

• 
  nyssa m (@nyss22) reported 9 minutes ago

  @NAVJOTK68464322 @Fidomobile @FidoSolutions I'm never one to resort to complaining online but I am disgusted with fidos billing practices. I have been a loyal customer for 20+ years and suddenly a late payment is hit with $2 daily interest. Loyalty means nothing to this company.

• 
  Katrina Prescott (@prescottkatrina) reported 9 minutes ago

  been with fido for over a decade and am being pushed to my limit trying to get answers via customer service as they can't seem to actually heed my words and understand the issue. what happened #fido you used to be great! @FidoSolutions @Fidomobile

• 
  MrNagra (@grizzlyJattt) reported 16 minutes ago

  @NAVJOTK68464322 @Fidomobile @FidoSolutions yes same here talk to 4 different people but no resolution . Scaming and ripping off people.

• 
  Zakaria Nadir (@ZacNadir) reported 16 minutes ago

  @Fidomobile Unable to sign in to my account after I enabled mfa! Please assist!

• 
  Isabelle 🇨🇦 (@DesignIsabelle) reported 20 minutes ago

  I just learned that @Fidomobile will be waiving all data overages ( in Quebec ) that happened during the multi day power outage we had because of the ice storm. Well done 🙌🏻 Fido

• 
  Leon Ortizo (@OrtizoLeon) reported 24 minutes ago

  @Fidomobile the worst phone company. Cutting my line for no reason

• 
  Stanley+Starbucks (@zhangami) reported 27 minutes ago

  @Fidomobile @FidoSolutions NO FIDO!! Fido promised giving me 5G more data without extra charge, while changed my plan with higher rates, without informing me, charged me $50 more every month. I am new customer since January, this is really disappointing. Will change provider.

• 
  Atian (@atiiaan) reported 29 minutes ago

  @Fidomobile I've been experiencing the worst customer service since I've added a new line to my account. Fido agent makes a mistake and I'm the one who has to be on phone/chat with them for few hours just to fix his one mistake! It's been more than 2 months

• 
  Paul Bhatia Realtor (@RealtorBhatia) reported 30 minutes ago

  @Fidomobile …. It’s been close to a month after the Internet a/c been closed but still to receive a return Label in the email , even after the second call to customer service.Instead received Bill for the closed account.