Fido outages and service status in Don Mills, Ontario

Problems in the last 24 hours in Don Mills, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Don Mills, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Don Mills, Ontario

The most recent Fido outage reports came from the following cities: Richmond Hill, and Toronto.

City	Problem Type	Report Time
Richmond Hill	Internet	3 hours ago
Toronto	Internet	13 days ago
Toronto	Phone	1 month ago
Toronto	Phone	2 months ago
Toronto	Internet	2 months ago
Toronto	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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Fido Issues Reports Near Don Mills, Ontario

Latest outage, problems and issue reports in Don Mills and nearby locations:

• 
  Dino Mani (@DinoMani2) reported 3 minutes ago from Toronto, Ontario

  @Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives

• 
  JP (@JarylleAdriane) reported 7 minutes ago from Toronto, Ontario

  @Fidomobile u getting issues with civerage around east york toronto rn?

• 
  Free (@CanadaMate) reported 11 minutes ago from Toronto, Ontario

  @Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

• 
  Ashutosh Nayak (@nayakashu) reported 13 minutes ago from Toronto, Ontario

  @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

• 
  👑 (@DeanLubaki) reported 13 minutes ago from Toronto, Ontario

  .@1Password it's very problematic that the only way of recovering 2FA is through a recognized browser. I never use the browser on my personal computer because I have the app. Worst, it's not possible to issue backup codes for cold storage or use a FIDO Yubikey.

• 
  MJE (@Brand_scientist) reported 15 minutes ago from Toronto, Ontario

  @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

• 
  KJ 💙⚾️ (@aintyourcuppa) reported 15 minutes ago from Toronto, Ontario

  Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.

• 
  Senwung Luk (@fysl) reported 16 minutes ago from Toronto, Ontario

  Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

• 
  Juhi Apte (@Jwoohoo) reported 26 minutes ago from Toronto, Ontario

  @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

• 
  Goli 🦸🏻‍♀️ (@golrokhbahri) reported 27 minutes ago from Toronto, Ontario

  @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

• 
  Andrea Velez (@AndreaVelez93) reported 28 minutes ago from Toronto, Ontario

  @Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf

• 
  Ashutosh Nayak (@nayakashu) reported 29 minutes ago from Toronto, Ontario

  @Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.

• 
  Shannon Roszell (@shannon_roszell) reported 29 minutes ago from Vaughan, Ontario

  Very disappointed by customer service from @Fidomobile Charged $85 in roaming charges when I had my roaming turned off. I think it’s time for a new provider. #fido #fidomobility #disappointed #poorcustomerservice

• 
  Derrel (@SDerrel) reported 36 minutes ago from Toronto, Ontario

  @FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

• 
  StevieB (@stevetogm) reported 42 minutes ago from Toronto, Ontario

  @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

• 
  🌹HauteMess (@xocutthroat) reported 46 minutes ago from Toronto, Ontario

  @Fidomobile Fido could really **** up ya credit

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 48 minutes ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

• 
  Carolina Torres (@carot0rres) reported 56 minutes ago from Vaughan, Ontario

  Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

• 
  Pedro Marques (@MetroManTO) reported 56 minutes ago from Toronto, Ontario

  @StephenPunwasi @normsworld I’ve been predicting this for years and unfortunately it’s coming true. TPS have been working to rule ever since carding was taken away. They’re doing only the minimum work required, letting traffic violations pass. It’s known in police circles as FIDO: “**** It Drive Off”.

• 
  a cuppa tee (@acuppatee) reported 56 minutes ago from Toronto, Ontario

  @Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@cmclean1980) reported 6 minutes ago

  @Fidomobile @Rogers how can you only have virtual customer service? I have an issue that they can not resolve and the earliest I can speak with a human is Wednesday morning … how is this possible? This is unacceptable service!!!!

• 
  Pete (@floofydoofbkup) reported 8 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Pcofwork (@pcofwork) reported 12 minutes ago

  @Fidomobile Your customer service is beyond terrible. It was horrible before but now you can't even talk to a human being unless you make an appointment? I am switching phone carriers. And I can't even get my issue resolved which I'm sure you'll charge me for.

• 
  Aephraim Steinberg (@QuantumAephraim) reported 13 minutes ago

  @FidoSolutions @Fidomobile ChatGPT seems correct: "What you saw is not accidental: AskJack has hard stop conditions. . .: Pushes a canned message. . . Disables input to prevent further escalation Repeating “agent,” “human,” or “callback” does not override this..."–@Fido has PROGRAMMED it to REFUSE to help.

• 
  Vince Ltd. (@Vince_Ltd) reported 13 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Francisco A E Diaz (@F_Ash_Diaz) reported 14 minutes ago

  @CircularLogic89 @Fidomobile Would it be too much to ask that these service providers put some sort of a check to charge the roaming like home daily charge only if the data used for the day is over 1MB, especially when they know about these issues ?

• 
  Smitty’s Stake House (@SmittyStakez) reported 14 minutes ago

  @Fidomobile What’s the point of customer service if you can’t even talk to anyone but bots??

• 
  Shrikant Gupta (@Shrikan15918909) reported 15 minutes ago

  @Fidomobile @RogersHelps @FidoSolutions You guys are trouble makers. I was at peace after leaving but you brought me back with false promises—no hotspot, no free US calling. And no one is calling me back, which is disappointing. Fix this ASAP or I’ll move back to my old provider

• 
  Sarah Anderson (@SpirituallyFam) reported 16 minutes ago

  After months of trying to resolve ongoing billing issues with @Fidomobile — including data overcharges that occurred while parental controls were active — I’m still waiting for a fair resolution. Partial credits don’t fix the underlying problem. Families deserve transparency and accountability, not exhaustion and confusion. Too many families just concede and pay because they don’t know how to fight back — allowing millions to be made off a faulty system. I won’t quietly accept that. A full reversal and goodwill credit are fair, considering the time, stress, and system failure that caused this. @CCTS_CRTC

• 
  Fari Tow (@EffTee1) reported 26 minutes ago

  @Fidomobile Fido is increasing their "agreed mobile service rates" very often! this is really disappointing. @FidoSolutions #UnhappyCustomer