Fido

Fido Outage Report in Don Mills, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Don Mills, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Don Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Don Mills, Ontario 03/15/2026 07:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (64%)

    Phone (64%)

  2. Internet (24%)

    Internet (24%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Don Mills, Ontario

The most recent Fido outage reports came from the following cities: Toronto and Richmond Hill.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Phone
CanadaRichmond Hill Internet
CanadaToronto Internet
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Don Mills, Ontario

Latest outage, problems and issue reports in Don Mills and nearby locations:

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the current customer? Can I get this deal?

  • AwkwarDsouza Jennifer D'Souza (@AwkwarDsouza) reported from Toronto, Ontario

    @Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the old customer? 😔

  • fysl Senwung Luk (@fysl) reported from Toronto, Ontario

    Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

  • S_Khademi Saeid (@S_Khademi) reported from Toronto, Ontario

    Horribe @Fidomobile , unbelievable bad customer service #Fido

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

  • aintyourcuppa KJ 💙⚾️ (@aintyourcuppa) reported from Toronto, Ontario

    Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.

  • danwarren6 Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported from Toronto, Ontario

    @BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

  • acuppatee a cuppa tee (@acuppatee) reported from Toronto, Ontario

    @Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒

  • JarylleAdriane JP (@JarylleAdriane) reported from Toronto, Ontario

    @Fidomobile u getting issues with civerage around east york toronto rn?

  • jadashada Jada Shada Hudson (@jadashada) reported from Toronto, Ontario

    @bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪

  • jadashada Jada Shada Hudson (@jadashada) reported from Toronto, Ontario

    Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺

  • michaellamontl Michael-Lamont Lytle (@michaellamontl) reported from Toronto, Ontario

    Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

  • yearoflauren Lauren (@yearoflauren) reported from Toronto, Ontario

    @Fidomobile internet outage? Mine just dropped…

  • MichelleMoniq10 Mich Chung (@MichelleMoniq10) reported from Toronto, Ontario

    @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

  • dronkoff Vladimir Dronov (@dronkoff) reported from Richmond Hill, Ontario

    @Fidomobile Managed to replace it. Hope it'll help.

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.

  • Jwoohoo Juhi Apte (@Jwoohoo) reported from Toronto, Ontario

    @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • gurtek007 Gurtek (@gurtek007) reported

    @Fidomobile i want to change my registered ID .. Earlier it was a foreign Id but now i have a Canadian id i.e Driving licence. can u help?

  • dipbodom Ali Ahmed (@dipbodom) reported

    @Fidomobile made it so difficult to get an agent over the phone. The callback service is so bad. Today one agent called me and told me they need to transfer me to a different department and then hung up! #fido #terribleCS

  • kytemark Mark Kyte (@kytemark) reported

    @Fidomobile @FidoSolutions I have made three call back appointments through AskJack. I have never heard back. Each time I received a voice mail indicating that @Fidomobile tried to contact me. But there have been no missed calls. What's up? This is bad customer service!

  • theregoesCarly Carly 🐈 (@theregoesCarly) reported

    @RJO1111 @Fidomobile @bell charges $12 a day as well. It’s terrible.

  • NahNahNahtahlee nah nah natalie 🦇 (@NahNahNahtahlee) reported

    I'm so tired of @Fidomobile sending me these "Hey you forgot to pay" messages that I may as well cancel my phone. The only calls are scammers and I have no food in my house. I'm not paying my phone bill soon. 😮‍💨

  • DuckyOnTwiter_ Ducky (@DuckyOnTwiter_) reported

    @Fidomobile why is your internet down bro, we were friends 🥺

  • jayshah3828 JAY SHAH (@jayshah3828) reported

    The lady on phone was so rude, she didn't even responded properly. @Fidomobile And she asked me to visit store for this. I visited the store for 2nd time and over there she told me that they can not update birth year, it should be done over the phone.

  • alirtariq Ali R. Tariq 🍁 (@alirtariq) reported

    @Fidomobile your support call-back feature is so frustrating! I need to go thru submenus on a phone, be sent an SMS which sends me to a site where I have to figure out how to schedule a call, and then wait. Or queue with 40+ ppl on live chat bcuz nobody wants to use call-back!

  • PraneethaN_18 Praneetha Navathe (@PraneethaN_18) reported

    @Fidomobile Bad service and bad fido BAN fidoooo

  • WilliamsonTara Aunty Anti (@WilliamsonTara) reported

    I’m open to negotiation. I don’t deny I used the extra data. But, I do not want to be a client of a company that doesn’t understand the importance of equity and discretion when it comes to customer service. What can you do for me @Fidomobile?