1. Home
  2. Companies
  3. Fido
  4. Don Mills, Ontario
Fido

Fido Outage Report in Don Mills, Ontario

Why is my Fido service not working?

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Don Mills, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Don Mills, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Live Outage Map Near Don Mills, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

CityProblem TypeReport Time
Toronto Phone 18 days ago
Toronto Phone 23 days ago
Toronto Internet 24 days ago
Toronto Phone 1 month ago
Richmond Hill Internet 2 months ago
Toronto Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Don Mills, Ontario

Latest outage, problems and issue reports in Don Mills and nearby locations:

  • TheDanLevy
    Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    Fido Internet just suddenly went out Anyone else also lose internet using @FidoSolutions Internet in North York, Toronto area of M3H postal code (or anywhere in Toronto/GTA)? Cuz maybe it’s just me Trying the ol’ unplug-plugin of the @Fidomobile modem 🤞🏼 to see if it’ll fix

  • AmirR3zaM
    Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the old customer? 😔

  • MichelleMoniq10
    Mich Chung (@MichelleMoniq10) reported from Toronto, Ontario

    @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

  • SarahPSmart
    Sarah Antonio (@SarahPSmart) reported from Toronto, Ontario

    @Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !

  • JarylleAdriane
    JP (@JarylleAdriane) reported from Toronto, Ontario

    @Fidomobile u getting issues with civerage around east york toronto rn?

  • AmirR3zaM
    Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

  • AmirR3zaM
    Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the current customer? Can I get this deal?

  • nayakashu
    Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

  • michaellamontl
    Michael-Lamont Lytle (@michaellamontl) reported from Toronto, Ontario

    Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

  • nayakashu
    Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.

  • S_Khademi
    Saeid (@S_Khademi) reported from Toronto, Ontario

    Horribe @Fidomobile , unbelievable bad customer service #Fido

  • AndreaVelez93
    Andrea Velez (@AndreaVelez93) reported from Toronto, Ontario

    @Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf

  • danwarren6
    Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported from Toronto, Ontario

    @BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks

  • nayakashu
    Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.

  • yearoflauren
    Lauren (@yearoflauren) reported from Toronto, Ontario

    @Fidomobile internet outage? Mine just dropped…

  • dronkoff
    Vladimir Dronov (@dronkoff) reported from Richmond Hill, Ontario

    @Fidomobile Managed to replace it. Hope it'll help.

  • DinoMani2
    Dino Mani (@DinoMani2) reported from Toronto, Ontario

    @Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives

  • acuppatee
    a cuppa tee (@acuppatee) reported from Toronto, Ontario

    @Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒

  • aintyourcuppa
    KJ 💙⚾️ (@aintyourcuppa) reported from Toronto, Ontario

    Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.

  • iamdieroiramor
    rr. (@iamdieroiramor) reported from Toronto, Ontario

    @Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • PynkKnits
    .vayanin (@PynkKnits) reported

    When that warranty finishes? Don't call @Fidomobile @FidoSolutions. Even if it was the day before don't call them. Cause their first response is?! "Your warranty has ended we can't help you."

  • iamseanbray
    Sean Bray (@iamseanbray) reported

    I’m considering leaving @Fidomobile due to their problematic app and poor (little to non-existent) coverage in my area. Any recommendations? #cellphone

  • PynkKnits
    .vayanin (@PynkKnits) reported

    If it's one company that will hang you out to dry, it's @Fidomobile. Do not, and I repeat, DO NOT expect them to have your back as the customer. You'll play yourself immensly.

  • hashtagparade
    HRH Princess Bitchypants (@hashtagparade) reported

    @Fidomobile, I've spent over an hour trying to get a situation resolved and all I'm hearing is "I do apologize..." and gaslighting abiut the situation. After 1 hr+ a "supervisor" hung up on me. Why does your customer service suck so damn bad lately?

  • SmartassReMarx
    chop, chop, dig, dig. BLACK LIVES MATTER. (@SmartassReMarx) reported

    @Fidomobile what's wrong with your service these days? Consistently at 1 bar in the middle of town, lose signal regularly, texts fail to send. Is this a BC or nation wide thing? Or is my phone just hooped

  • reye5y5
    Belmod (@reye5y5) reported

    This is like the 3rd time I tried to put my free one hour on this month, and everytime I get "we doing maintenance". I'm done with you @Fidomobile. I stayed cuz of this feature, but I never get to use them when I went. Bye bye @Fidomobile hello unlimited @TELUS

  • iiamgood1
    iiamgood (@iiamgood1) reported

    @Fidomobile fix ur dumbass website, or else...

  • avsgrl19
    AvsGrl (@avsgrl19) reported

    @Fidomobile Fido, you suck. Your service is terrible, and your “customer service” reps are extremely rude and should not be working in the customer service industry. So disappointed after being a loyal customer of 12 years.

  • Laadybuuug
    Ladybug (@Laadybuuug) reported

    Early morning row with @Fidomobile customer service, which I was right and finally she removed the extra fee, but not a good feeling to start the day !

  • dudu33papa
    @.@ (@dudu33papa) reported

    @Fidomobile I live in downtown Toronto and the internet has been down since 10pm last night, how long will it take to fix it?