Fido Outage Report in Don Mills, Ontario

Problems in the last 24 hours in Don Mills, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Don Mills, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Don Mills, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	17 days ago
Toronto	Phone	21 days ago
Toronto	Internet	22 days ago
Toronto	Phone	1 month ago
Richmond Hill	Internet	2 months ago
Toronto	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Don Mills, Ontario

Latest outage, problems and issue reports in Don Mills and nearby locations:

• 
  Ryan Prayogo (@ryanprayogo) reported 6 minutes ago from Midtown Toronto, Ontario

  @Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

• 
  Mahmoud "Moody" Shabeeb (@ItisMoody) reported 7 minutes ago from Toronto, Ontario

  Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

• 
  Reena Kara (@reena_kara) reported 7 minutes ago from Toronto, Ontario

  Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

• 
  Carolina Torres (@carot0rres) reported 11 minutes ago from Vaughan, Ontario

  Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

• 
  Bhavin Shah (@BhavinShahTO) reported 24 minutes ago from Toronto, Ontario

  @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

• 
  JP (@JarylleAdriane) reported 24 minutes ago from Toronto, Ontario

  Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

• 
  Lindsay Dworkin (@L_Dworks) reported 25 minutes ago from Toronto, Ontario

  Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

• 
  Sofia Heaux (@HeauxSofia) reported 27 minutes ago from Toronto, Ontario

  How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

• 
  Jorge Barbosa (@TheCarpenter79) reported 27 minutes ago from Toronto, Ontario

  @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

• 
  DaveGatsby (@DaveGatsby) reported 29 minutes ago from Markham, Ontario

  @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

• 
  Rachael Collier (@rachaelmcollier) reported 30 minutes ago from Toronto, Ontario

  @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

• 
  Nadine Yousif (@nadineyousif_) reported 33 minutes ago from Toronto, Ontario

  For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

• 
  Saad Bin Farooq (@EsBeeEf) reported 34 minutes ago from Toronto, Ontario

  Is #Fido down in GTA? Can someone please confirm. @Fidomobile

• 
  Samiksha Rane (@samikshasrane) reported 34 minutes ago from Toronto, Ontario

  @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

• 
  Goli 🦸🏻‍♀️ (@golrokhbahri) reported 35 minutes ago from Toronto, Ontario

  @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 36 minutes ago from Toronto, Ontario

  So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

• 
  StevieB (@stevetogm) reported 44 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

• 
  Nikunj Lunagariya (@OfficialNikunj) reported 48 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"

• 
  Senwung Luk (@fysl) reported 53 minutes ago from Toronto, Ontario

  Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

• 
  StevieB (@stevetogm) reported 59 minutes ago from Toronto, Ontario

  @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grace Yeung (@graceyeungg) reported 5 minutes ago

  @Fidomobile is your app (for iPhone) down? I’ve been trying to access the last couple of days and keep getting an error message

• 
  Arnab Tumpy (@Filmchopath) reported 5 minutes ago

  Is there any issue with @Fidomobile app login? 🤔

• 
  [: Plato :] (@HappyplatoLeung) reported 7 minutes ago

  @Fidomobile Cannot even login to the app, what's the point of having the deal?

• 
  KK👨‍🦼🌈+they/them/he/his (@livingklife) reported 11 minutes ago from Ottawa, Ontario

  Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

• 
  danni (@danni30908563) reported 12 minutes ago

  @Fidomobile I would never suggest for anyone to go with fido

• 
  danni (@danni30908563) reported 14 minutes ago

  @FidoSolutions @Fidomobile I’ve now tried to cancel and still haven’t received a confirmation email within 24hours and fido would like me to stop sharing my story

• 
  Anderson (@Anderso49718918) reported 15 minutes ago

  @Fidomobile My Fido app is also not working

• 
  Sorrel (@melted_music) reported 17 minutes ago

  @Fidomobile The Fido app has so many issues, I keep experiencing lagging and interruptions, and now it even signs me out of my account and won't sign me back in. The website doesn't work either, what a frustrating disappointment.

• 
  Phil (@LouisPhilSluggr) reported 17 minutes ago

  @Fidomobile Why have I gotten 6 text messages from Fido reminding to pay me bill...make that 7. I have a negative balance on my account. Make that 8 texts. I got an email this morning showing my balance. Fix your automated texting service...9 texts.

• 
  [: Plato :] (@HappyplatoLeung) reported 22 minutes ago

  @Fidomobile The Fido My Account app is not working for 3 weeks. Error message "Something went wrong. Sorry, we've hit a snag. Please check back later. Cannot access Fido Extra and The extra 5 GBs 😡