Fido Outage Report in Don Mills, Ontario

Problems in the last 24 hours in Don Mills, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Don Mills, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Don Mills, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	19 days ago
Toronto	Phone	24 days ago
Toronto	Internet	25 days ago
Toronto	Phone	1 month ago
Richmond Hill	Internet	2 months ago
Toronto	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Don Mills, Ontario

Latest outage, problems and issue reports in Don Mills and nearby locations:

• 
  StevieB (@stevetogm) reported 7 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

• 
  Reena Kara (@reena_kara) reported 11 minutes ago from Toronto, Ontario

  Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

• 
  Nadine Yousif (@nadineyousif_) reported 16 minutes ago from Toronto, Ontario

  For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 16 minutes ago from Toronto, Ontario

  @Fidomobile What about the old customer? 😔

• 
  Jada Shada Hudson (@jadashada) reported 16 minutes ago from Toronto, Ontario

  @bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪

• 
  KJ 💙⚾️ (@aintyourcuppa) reported 18 minutes ago from Toronto, Ontario

  Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.

• 
  Nikunj Lunagariya (@OfficialNikunj) reported 18 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"

• 
  Carolina Torres (@carot0rres) reported 22 minutes ago from Vaughan, Ontario

  Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

• 
  Jada Shada Hudson (@jadashada) reported 28 minutes ago from Toronto, Ontario

  Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺

• 
  Senwung Luk (@fysl) reported 32 minutes ago from Toronto, Ontario

  Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

• 
  Senwung Luk (@fysl) reported 35 minutes ago from Toronto, Ontario

  Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 35 minutes ago from Toronto, Ontario

  So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

• 
  Jorge Barbosa (@TheCarpenter79) reported 35 minutes ago from Toronto, Ontario

  @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

• 
  Lindsay Dworkin (@L_Dworks) reported 35 minutes ago from Toronto, Ontario

  Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 36 minutes ago from Toronto, Ontario

  @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

• 
  Juhi Apte (@Jwoohoo) reported 36 minutes ago from Toronto, Ontario

  @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

• 
  StevieB (@stevetogm) reported 39 minutes ago from Toronto, Ontario

  @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

• 
  Vladimir Dronov (@dronkoff) reported 44 minutes ago from Richmond Hill, Ontario

  @Fidomobile Managed to replace it. Hope it'll help.

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 53 minutes ago from Toronto, Ontario

  @Fidomobile What about the current customer? Can I get this deal?

• 
  Jennifer D'Souza (@AwkwarDsouza) reported 57 minutes ago from Toronto, Ontario

  @Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arushi (@tanu_arushi) reported 4 minutes ago

  @Fidomobile without my acknowledgement, my add-ons were removed by suggesting a new plan on call. Customer executive didn't tell at that time. What I got was an mail in my junk folder that I got to know after 45 days when charged 281$ for long-distance. Unprofessional behavior

• 
  Taran Sharma (@taransharmadeep) reported 5 minutes ago

  @Fidomobile @FidoSolutions I just had a the worst customer experience solution call. I called to request removal of one additional roam likehome charge, the specialist on the call wasn’t trained at all and after 49 mins, hung up on me without providing solution. Crazy!

• 
  Kiersten Hanly (@KierstenHanly) reported 5 minutes ago

  It seems like they even deleted one of their messages? Not sure what that was supposed to accomplish @Fidomobile - but please feel free to let me know when you’ll be available to help.

• 
  Elegant Ka0s (@ElegantKa0s) reported 6 minutes ago

  @Fidomobile I can't log in to my account on the app. Since the update in Sept. It keeps saying "Something went wrong, we've hit a snag". How can I fix this?

• 
  Utkarsh Pandey (@Utkarsh04351862) reported 7 minutes ago

  @Fidomobile @FidoSolutions Help me sort out this mistake, Please.

• 
  Irena Li (@Aquairena) reported 10 minutes ago

  @Fidomobile Your call center manager screwed my day. I have never seen my husband talking to anyone with his hands shaking due to all the anger from one simple billing issue. We still have got your flyer that offers us a $35 plan and the small words say “$20/mo bill credit”

• 
  R. (@wsleystrmberg) reported 12 minutes ago

  @Fidomobile if i save $1 for every time i call you guys why my data isn’t working elon musk will be jealous of me, wtf

• 
  Jay (@jasonunff) reported 12 minutes ago

  @Fidomobile extremely disappointed with Fido's service. Signed up for the $30/20gb over 3 months ago, and have followed up with multiple hour long calls in the last few months but my account still has been discharged and mishandled. My first bill came out to be $105.56 :(

• 
  Ismael (@Ismatrak) reported 14 minutes ago

  .@Bell just got a 500CAD bill for 5 days of travel, Wifi calling is a racket with you guys, never had this issue with @Videotron or my friend, who activated his exactly like me, with @Fidomobile. Vacation ruined like the Chichen Itza pyramid I went to see.

• 
  arusha (@Abbaniii) reported 25 minutes ago

  @Fidomobile @FidoSolutions I’ve never been this frustrated and disappointed with your service before. Your employees gave me incorrect information, promised to have the issues FROM YOUR END resolved within 48 hours and then take more an 1 week for a simple internet installation?