Fido Outage Report in Don Mills, Ontario

Problems in the last 24 hours in Don Mills, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Don Mills, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Don Mills, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	17 days ago
Toronto	Phone	22 days ago
Toronto	Internet	23 days ago
Toronto	Phone	1 month ago
Richmond Hill	Internet	2 months ago
Toronto	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Don Mills, Ontario

Latest outage, problems and issue reports in Don Mills and nearby locations:

• 
  Goli 🦸🏻‍♀️ (@golrokhbahri) reported 46 seconds ago from Toronto, Ontario

  @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

• 
  MJE (@Brand_scientist) reported 4 minutes ago from Toronto, Ontario

  @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

• 
  Samiksha Rane (@samikshasrane) reported 9 minutes ago from Toronto, Ontario

  @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

• 
  Senwung Luk (@fysl) reported 9 minutes ago from Toronto, Ontario

  Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

• 
  Shohan Chowdhury (@ShohanSoham) reported 13 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

• 
  Rachael Collier (@rachaelmcollier) reported 15 minutes ago from Toronto, Ontario

  @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

• 
  Carolina Torres (@carot0rres) reported 15 minutes ago from Vaughan, Ontario

  Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

• 
  Jay Goodman (@wd78pp) reported 18 minutes ago from Toronto, Ontario

  @Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

• 
  Sofia Heaux (@HeauxSofia) reported 27 minutes ago from Toronto, Ontario

  How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

• 
  DaveGatsby (@DaveGatsby) reported 28 minutes ago from Markham, Ontario

  @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

• 
  Derrel (@SDerrel) reported 28 minutes ago from Toronto, Ontario

  @FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

• 
  Ryan Prayogo (@ryanprayogo) reported 29 minutes ago from Midtown Toronto, Ontario

  @Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

• 
  Bhavin Shah (@BhavinShahTO) reported 36 minutes ago from Toronto, Ontario

  @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

• 
  Nadine Yousif (@nadineyousif_) reported 38 minutes ago from Toronto, Ontario

  For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

• 
  StevieB (@stevetogm) reported 45 minutes ago from Toronto, Ontario

  @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

• 
  Mahmoud "Moody" Shabeeb (@ItisMoody) reported 48 minutes ago from Toronto, Ontario

  Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 54 minutes ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

• 
  JP (@JarylleAdriane) reported 57 minutes ago from Toronto, Ontario

  Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

• 
  Walied Khogali Ali (@waleedkhogali) reported 59 minutes ago from Toronto, Ontario

  After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

• 
  Saad Bin Farooq (@EsBeeEf) reported 59 minutes ago from Toronto, Ontario

  Is #Fido down in GTA? Can someone please confirm. @Fidomobile

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gisele (@Elgizu1) reported 3 minutes ago

  @Fidomobile @FidoSolutions There is no service in Great Vancouver area, what happened? When can it be restored?

• 
  denis richards (@denis_toronto) reported 4 minutes ago

  No service for over 2 hours @Fidomobile

• 
  Bimini Bon Benadryl High (@AyoTsalithaba) reported 8 minutes ago

  Is @Fidomobile gonna reimburse me for the no service I’ve had all day?

• 
  Meaghan (@meaghancozzy) reported 9 minutes ago

  @FidoSolutions @Fidomobile 14 hours without any service? Koodo and Freedom are in full operation. I havnt been able to work because of this. I hope there is compensation for this.

• 
  Maria Pasta (@Pasta2Maria) reported 10 minutes ago

  @legitmarino @Fidomobile Hey Fido!!! Please fix the outage sooner than later ! It has been since last night with no phone service and unacceptable! Why is it taking so long?? This is crazy!

• 
  Democratic Gremlin (@Teelin) reported 12 minutes ago

  @Goltek_M @Fidomobile I see they did 7 hours ago and they have retweeted it since then. That's something, but cell service would be even better ;-)

• 
  denis richards (@denis_toronto) reported 13 minutes ago

  Hey Fido - no service. What's up? @Fidomobile

• 
  dar (@Darsound90) reported 17 minutes ago

  @Fidomobile do I get a refund for the outage cuz it has caused a lot of issues with work from home. if my payment was late you would charge me for it. 7 Fido phones in the house all down. So I guess I am back in 80s before we had cell phones.#slowservice #fidooutage #FIDO

• 
  Bradley Shende (@b_radley) reported 18 minutes ago

  @Fidomobile - network is DOWN?

• 
  Jackie Hurst (@Jackieehurst) reported 19 minutes ago

  Commmme on Fido we pay for this service what is going on? Still down!!! @Fidomobile