Fido Outage in Vaughan, Ontario

Kind of like telling my dog: "sit", *wait until dog does or doesn't sit*, "speak", *wait until dog barks*, "roll over", *wait, then maybe try again*, "roll over". Give Fido a treat.

Very disappointed by customer service from @Fidomobile Charged $85 in roaming charges when I had my roaming turned off. I think it’s time for a new provider. #fido #fidomobility #disappointed #poorcustomerservice

.@1Password it's very problematic that the only way of recovering 2FA is through a recognized browser. I never use the browser on my personal computer because I have the app. Worst, it's not possible to issue backup codes for cold storage or use a FIDO Yubikey.

@Fidomobile @FidoSolutions What an amazing service provider you are with the reach across Toronto area. Call Drop - Being faced at Danforth Area. No Service - While traveling the TTC from Bathurst to Kennedy. THANK YOU so much for this BAD NETWORK! #Refrain #FIDO #Network 👎

@Rogers and @Fido should offer their clients free therapy sessions after we have to deal with their call centres. I called @Rogers, got hung up on 3 times, and waited for 20 mins the 4th time. Called @Fido and got hung up on 3 times. I feel hopeless and empty inside. Help.

@SDGreenall I'm with Fido and I'm pretty happy. Decent price, but not "discount" service. I get great coverage. Includes my Spotify membership. I do BYOD though - not sure what the phone plans are if you don't buy your device outright.

@Rogers @TELUS @Bell Hi there. I'm with Fido right now but am looking to move because they do not support Apple watch. My plan with them is 10gB for $60. Do you have a similar plan that I could move to? I'd be interested in adding the watch option as well. Thanks

A @fido @FidoSolutions @Fidomobile employee asked “What’s your address?” And “what’s your email” as the only two security questions when accessing an account... these companies need to up their customer service standards. #BadCustomerService

I have never felt so much like a criminal in my life. All I am trying to do is purchase an additional product and service form a company (@bell ) I have a 30+ year relationship. 5 hours later I have just been asked for photoid for the 3rd time! Fido is across the hall!

It’s been over an hour and 45 mins on the phone with Fido + thrown around to 3 different representatives and none of my issues have been delt with. Smh I’m so annoyed with this company

@FidoSolutions I have Fido home internet, and find that the speeds fluctuate enormously. I tested my connection this morning using only 1 connected device and speed was extremely poor. Are you throttling, and if so, is it time based and platform based, or, should I just switch? T

More than happy to pay my Fido Bill Fido thank you for the service

I did mention to them that I was a previous Fido customer that left to go to Rogers and we know all know the story with Rogers so I'm back and I'm happy and thank you

Fido I did respond to your customer service survey app on my new activation with

@bill_bonker "What's that, Fido?" "Woof. Woof!" "There's a problem at the old Tractor Works in Stalingrad? The entire Sixth Army fell into a trap?" "Woof!"

@FidoSolutions is the fido network down im not getting any texts now for some reason

@FidoSolutions I know you don't charge me to work for you, but I don't work for free. If I have to provide my own customer service for Fido I charge $1,500/hour, and my minimum billing is 3 hours.

@Lord_Folarin @EkseJosh 😂 damn you Fido

@ariennaminx @Ragnodrak LOL that was the first time you had to actually pay attention to movement patterns. I was coming in thinking I’ll play DMC 3 like DMC 2 with mindless hack n slash. Fido wasn’t having that shit lmao

@ladypalerider Yeah. Come here Fido. Cross that off my bucket list now. Idiot.

@ladypalerider Sit, Fido, sit. Bad dog.

Pneumonia Rodeo, Milan Boring Brows, Never Sleep, Fido Will Heart, Diana Heartbeat, Sad Sinks, Gate Marinara, Coral Mcdonald

@SukiStockwell @Rebartic @mrjamesob Oh dear, that’s bad news for Fido.

@andymoir I kind of want Xplore to succeed.. their plans are actually cheaper than Koodo/Fido/Virgin NOW! I've had customers who had SIM card errors or not able to access data so they said "eff it, move me over to x company"

While setting up Fido for aad I realised I was still using app passwords for iOS mail long after iOS got support for OIDC on o365. Deleted now.