Fido

Fido Outage Report in Vaughan, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Vaughan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Vaughan, Ontario 11/28/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (2%)

    Wi-fi (2%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Live Outage Map Near Vaughan, Ontario

The most recent Fido outage reports came from the following cities: Toronto, Richmond Hill and Unionville.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaRichmond Hill Phone
CanadaToronto Wi-fi
CanadaUnionville Internet
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

  • Kevinmichaelt Kevin Michael (@Kevinmichaelt) reported from Toronto, Ontario

    @RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years

  • xocutthroat 🌹HauteMess (@xocutthroat) reported from Toronto, Ontario

    @Fidomobile Fido could really **** up ya credit

  • waleedkhogali Walied Khogali Ali (@waleedkhogali) reported from Toronto, Ontario

    After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

  • MetroManTO Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.

  • wd78pp Jay Goodman (@wd78pp) reported from Toronto, Ontario

    @Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

  • MetroManTO Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    @bp256r1 @FlyingTrilobite @c_9 @convertdcyclist They’ll only change once there’s a new Police Chief. This FIDO (**** If Drive Off) culture present in the police service, runs deep. For cyclists, it’ll only change once we have complete streets. Too many people are inherently selfish. They care about their safety, not of others.

  • SDerrel Derrel (@SDerrel) reported from Toronto, Ontario

    @FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

  • golrokhbahri Goli 🦸🏻‍♀️ (@golrokhbahri) reported from Toronto, Ontario

    @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

  • Brand_scientist MJE (@Brand_scientist) reported from Toronto, Ontario

    @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

  • CanadaMate Free (@CanadaMate) reported from Toronto, Ontario

    @Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

  • LooseRomi Romi Joshi (@LooseRomi) reported from Toronto, Ontario

    I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.

  • CanadaMate Free (@CanadaMate) reported from Toronto, Ontario

    @Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

  • BhavinShahTO Bhavin Shah (@BhavinShahTO) reported from Toronto, Ontario

    @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

  • ItisMoody Mahmoud "Moody" Shabeeb (@ItisMoody) reported from Toronto, Ontario

    Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

  • Hewster333 Nexonta Tech (@Hewster333) reported from Toronto, Ontario

    FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.

  • ShohanSoham Shohan Chowdhury (@ShohanSoham) reported from Toronto, Ontario

    Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

  • rachaelmcollier Rachael Collier (@rachaelmcollier) reported from Toronto, Ontario

    @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

  • _parab0la hot potato (@_parab0la) reported from Toronto, Ontario

    Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.

  • itsjust_molly It's Just Molly Okay (@itsjust_molly) reported from Toronto, Ontario

    @Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • VancityIN 🎀Vancity🎀 (@VancityIN) reported

    @Fidomobile I am so disappointed with the service. I changed a plan in January and thought that it might add the additional packs by itself. But it did not and I just realized I have paid some hundreds dollars on that, realized it today when I checked my billing details.

  • Pablo42715923 Pablo (@Pablo42715923) reported

    ….something could be done. I don’t know what to do right now and so depressed. Had i known I would not have made this mistake. Kindly help me with this please @Fidomobile @FidoSolutions

  • tsdtweet Tejas Saini (@tsdtweet) reported

    @Fidomobile @Fidomobile FidoRoam got activated without any consent. Received email and SMS for the same and there is no guidelines attached to that to CANCEL it. Live chat Queue position is more than 50 which would take more than 30 minutes to chat. Be competitive and take care of customers

  • aset_ibrar Ibrar Ahmad (@aset_ibrar) reported

    @FidoSolutions I know and issue is still not resolved @Fidomobile

  • AriyoZadeh ariyot (@AriyoZadeh) reported

    I got my home internet from @Fidomobile .What a disgrace!! I’d say no one should get any of their services. I have called them several times for support and all the time they have an excuse. It has been a year and it’s getting worse @TinaYazdani @cityoftoronto #fido #fidointernet

  • Vojhoc Shinguards (@Vojhoc) reported

    @Fidomobile Why does your service suck so bad?

  • hisfavoritfruit 🌸Mrs. James💍💁🏽‍♀️🇦🇬 (@hisfavoritfruit) reported

    @Fidomobile I need some assistance. I was speaking to an agent on your live chat and he was extremely rude and ended our conversation. Can someone please provide me with some assistance ASAP

  • melted_music Sorrel (@melted_music) reported

    @Fidomobile The Fido app has so many issues, I keep experiencing lagging and interruptions, and now it even signs me out of my account and won't sign me back in. The website doesn't work either, what a frustrating disappointment.

  • maxstaxsats Max Nuttall (@maxstaxsats) reported

    @Fidomobile has to be the worst internet service provider I’ve ever dealt with

  • graceyeungg Grace Yeung (@graceyeungg) reported

    @Fidomobile is your app (for iPhone) down? I’ve been trying to access the last couple of days and keep getting an error message