Fido Outage Report in Vaughan, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Vaughan, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Vaughan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (57%)
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Internet (23%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
Live Outage Map Near Vaughan, Ontario
The most recent Fido outage reports came from the following cities: Toronto.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Vaughan, Ontario
Latest outage, problems and issue reports in Vaughan and nearby locations:
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Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
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Lauren (@yearoflauren) reported from Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
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a cuppa tee (@acuppatee) reported from Toronto, Ontario
@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
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Saeid (@S_Khademi) reported from Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
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Jada Shada Hudson (@jadashada) reported from Toronto, Ontario
@bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪
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JP (@JarylleAdriane) reported from Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
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Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
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Michael-Lamont Lytle (@michaellamontl) reported from Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
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Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario
@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
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KJ 💙⚾️ (@aintyourcuppa) reported from Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
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Jada Shada Hudson (@jadashada) reported from Toronto, Ontario
Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺
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Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario
@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.
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Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported from Toronto, Ontario
@BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks
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Jennifer D'Souza (@AwkwarDsouza) reported from Toronto, Ontario
@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?
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Mich Chung (@MichelleMoniq10) reported from Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
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Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario
@Fidomobile What about the old customer? 😔
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Juhi Apte (@Jwoohoo) reported from Toronto, Ontario
@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
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Vladimir Dronov (@dronkoff) reported from Richmond Hill, Ontario
@Fidomobile Managed to replace it. Hope it'll help.
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Sarah Antonio (@SarahPSmart) reported from Toronto, Ontario
@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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La La (@aholdwithin) reported
@Fidomobile just got another one from a random number and called the person back and the guy said he did not call me and I'm the second person to call him and say that and they are also with fido!!! Something is going on and you guys need to fix it!!!
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Fortesque... (@gordonkphil) reported
@Fidomobile this is THE THIRD REQUEST AS TO WHY? MY BILL HAVE GONE UP ALMOST $8.OO...ALSO THE PHONE(WHICH I AM RENTING] IS A PIECE OF JUNK) AS WELL...WOULD LIKE TO GET AWAY FROM FIDO AS SOON AS POSSIBLE...VERY BAD EXPERIENCE...
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Pat (@SketchMaster9k) reported
...acknowledge this was not an ordinary situation. Yes, technically I was outside the refund period with an active sim card But only because I was strung along for months by Fido with false promises that were never fulfilled, and charged full price for the privilege @Fidomobile
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Sahil Babbar (@SahilBa57637069) reported
@Fidomobile Have been struggling with this network for over 2 months now, Multiple calls to customer service and tech teams. Really confused team, some say modem is a problem some say area has some issue. Changed modem thrice in 2 months but still no internet. So frustrated rn !
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atiya memon (@atiyamemon1) reported
Heres my experience as a Fido customer. It had been over 8 months since i got my internet i was promised a gift card after 6-8 weeks but had to make at least 6 phones calls for it and no one has reached out. Very disappointed with the service. @Fidomobile @FidoSolutions @fido
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Wolf of the Plains (@WolfofPlains) reported
@Fidomobile my internet is not working
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Jessica (@renyu408) reported
I got 6 scam calls just this morning! No one taking after I answering the call! Does my number get disclosed or something!? It’s driving me crazy! Fido, please help!@Fidomobile
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T (@TARO2022) reported
Having maybe the worst experience ever with @Fidomobile @FidoSolutions the reps are being incredibly kind but I've been on and off of hold for over 2 hours. I have a new device and sim coming and they put the wrong address even though it was inputted as the correct address.
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Tariq Razi (@Tariq_Razi) reported
@Fidomobile One of the worst customer service provided by a Call Centre Supervisor that I have come across in life. Absence of empathy, listening, and customer focus in a Call Centre Supervisor is unbelievable in a Telecommunication Company.
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Pixie🎃 (@PixieCannibal) reported
**** @Fidomobile so bad They've stripped out the customer service phone support so bad. They fully say in the menu that phone agents can no longer make certain changes and you have to do it yourself. I pay $116 a month for them to fire support agents??? Maybe not for long.