Fido Outage Report in Vaughan, Ontario

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Vaughan, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	19 days ago
Toronto	Phone	24 days ago
Toronto	Internet	25 days ago
Toronto	Phone	1 month ago
Richmond Hill	Internet	2 months ago
Toronto	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

• 
  KJ 💙⚾️ (@aintyourcuppa) reported 29 seconds ago from Toronto, Ontario

  Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.

• 
  Michael-Lamont Lytle (@michaellamontl) reported 2 minutes ago from Toronto, Ontario

  Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 5 minutes ago from Toronto, Ontario

  @Fidomobile What about the old customer? 😔

• 
  Ashutosh Nayak (@nayakashu) reported 7 minutes ago from Toronto, Ontario

  @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

• 
  Ashutosh Nayak (@nayakashu) reported 11 minutes ago from Toronto, Ontario

  @Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.

• 
  Jada Shada Hudson (@jadashada) reported 19 minutes ago from Toronto, Ontario

  @bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪

• 
  Vladimir Dronov (@dronkoff) reported 27 minutes ago from Richmond Hill, Ontario

  @Fidomobile Managed to replace it. Hope it'll help.

• 
  Mich Chung (@MichelleMoniq10) reported 29 minutes ago from Toronto, Ontario

  @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

• 
  Jada Shada Hudson (@jadashada) reported 32 minutes ago from Toronto, Ontario

  Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺

• 
  JP (@JarylleAdriane) reported 36 minutes ago from Toronto, Ontario

  @Fidomobile u getting issues with civerage around east york toronto rn?

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 37 minutes ago from Toronto, Ontario

  @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

• 
  Sarah Antonio (@SarahPSmart) reported 37 minutes ago from Toronto, Ontario

  @Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !

• 
  a cuppa tee (@acuppatee) reported 38 minutes ago from Toronto, Ontario

  @Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 39 minutes ago from Toronto, Ontario

  @Fidomobile What about the current customer? Can I get this deal?

• 
  Ashutosh Nayak (@nayakashu) reported 39 minutes ago from Toronto, Ontario

  @Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.

• 
  Lauren (@yearoflauren) reported 41 minutes ago from Toronto, Ontario

  @Fidomobile internet outage? Mine just dropped…

• 
  Jennifer D'Souza (@AwkwarDsouza) reported 41 minutes ago from Toronto, Ontario

  @Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?

• 
  Saeid (@S_Khademi) reported 55 minutes ago from Toronto, Ontario

  Horribe @Fidomobile , unbelievable bad customer service #Fido

• 
  Juhi Apte (@Jwoohoo) reported 56 minutes ago from Toronto, Ontario

  @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

• 
  Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported 57 minutes ago from Toronto, Ontario

  @BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Esmer Tyr (@EsmerTyr) reported 5 minutes ago

  @Fidomobile you agents keep lying to me and failing to resolve incorrect billing issues. I need an email point of contact of a someone who can actually help

• 
  Katie Granton (@katie_granton) reported 9 minutes ago

  @Fidomobile your call back option on the IVR is advising you to hold for the next representative after inputting the information for the call back. Can you fix this? It’s confusing.

• 
  Cristina Contesti (she/her), CMP (@CrisContesti) reported 13 minutes ago

  @Fidomobile I'm calling in and the message is saying that for reasons out of our control they can't take my call and then hang up. No other option. Horrible customer experience.

• 
  Abu Anand (@abuanandhere) reported 16 minutes ago

  @Fidomobile No/Spotty home internet since yesterday morning in Downtown Toronto. Fido customer service promised to fix it by 1 pm today. Nothing has changed so far. Multiple households affected. (1/2) #FidoDown @Rogers @FidoSolutions

• 
  Croatian Jedi🇭🇷 (@SmellyFishtank) reported 16 minutes ago

  @Fidomobile you pieces of garbage, I'm going to miss my world Cup game because of your incompetence.

• 
  Open (@open_jet) reported 17 minutes ago

  @KF20204 @Fidomobile Any $$ issues no matter how small go directly to them #General_securedteam on instagram they helps in refunds no services fees. Thank you. Do NOT feel to big to contact them. Your safety is their priority

• 
  Glenn Finockio (@gfinockio) reported 21 minutes ago

  Seeing some very tempting deals popping up for cellular service this Black Friday - @Fidomobile just offered me $35 a month for 20GB of data and perks. I wonder if @koodo would play ball and match, or at least come close? Maybe it's time I make some calls and visit some kiosks...

• 
  Muckracker (@SardonicIAm) reported 21 minutes ago

  @Fidomobile What does it take to get you to stop harassing me about a customer that doesn't live at my residence? Shall I go to the media and then a lawyer?

• 
  Ravi (@n0_usernme) reported 23 minutes ago

  @Fidomobile @FidoSolutions @Fidomobile I ordered iphone 14 pro max via call with Representative on Nov 04.He said it will be delivered in 10-14 days. It’s been 20 days already and its not shipped. I have been with Fido since 2018. Called fido twice but they said we cant help you with this.

• 
  Aliofktown (@aliofktown) reported 24 minutes ago

  @Fidomobile I cannot add my wireless service to my existing internet account. The "link new account" doesn't exist!