Fido Outage Report in Vaughan, Ontario
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Vaughan, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Vaughan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 18: Problems at Fido
Fido is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (58%)
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Internet (21%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (1%)
Live Outage Map Near Vaughan, Ontario
The most recent Fido outage reports came from the following cities: Toronto, Richmond Hill, Bolton and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Richmond Hill |
Phone | |
| Toronto |
Phone | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Vaughan, Ontario
Latest outage, problems and issue reports in Vaughan and nearby locations:
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Haroon Akram-Lodhi
(@AHAkramLodhi) reported
from
The Beaches, Ontario
@FidoSolutions has been quite useful in the past. Not today. 3 hours after first explaining my issue I am still saying the same thing! No help whatsoever, @Fidomobile
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Chintan Gujarati
(@chintan_guj) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile Good morning Fido. Could you please advise one simple thing? Why do you love to deliver poor services ? Is thz something you love to do consistently ? I think Candians stop using Fido. Don't ask my why. Plz check my dm. It's wise thing to as a company.
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Dan Levy
(@TheDanLevy) reported
from
Toronto, Ontario
Fido Internet just suddenly went out Anyone else also lose internet using @FidoSolutions Internet in North York, Toronto area of M3H postal code (or anywhere in Toronto/GTA)? Cuz maybe it’s just me Trying the ol’ unplug-plugin of the @Fidomobile modem 🤞🏼 to see if it’ll fix
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Dino Mani
(@DinoMani2) reported
from
Toronto, Ontario
@Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives
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rr.
(@iamdieroiramor) reported
from
Toronto, Ontario
@Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.
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Andrea Velez
(@AndreaVelez93) reported
from
Toronto, Ontario
@Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf
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Sarah Antonio
(@SarahPSmart) reported
from
Toronto, Ontario
@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
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Dan the man 🇨🇦 🏒🏖
(@danwarren6) reported
from
Toronto, Ontario
@BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
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a cuppa tee
(@acuppatee) reported
from
Toronto, Ontario
@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
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Saeid
(@S_Khademi) reported
from
Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
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Mich Chung
(@MichelleMoniq10) reported
from
Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
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Lauren
(@yearoflauren) reported
from
Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
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Michael-Lamont Lytle
(@michaellamontl) reported
from
Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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Vladimir Dronov
(@dronkoff) reported
from
Richmond Hill, Ontario
@Fidomobile Managed to replace it. Hope it'll help.
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Dilip Jadeja
(@dilipjadeja25) reported
@Fidomobile And read this:- I went to Fido store to discuss this , you know what they’ve said? We can only sell services, you have to call them from your number!!! I said I can’t, my account got suspended! “You can find a friend and call !” Is this how you treat your customers? @Fidomobile
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Dilip Jadeja
(@dilipjadeja25) reported
@Fidomobile Callback system is pathetic. I scheduled the call back today. You know what happened? Fido canceled my service, without notice nothing. And guess what? I was not able to receive any call! Do me a favour, set a call back today, will you?
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Dilip Jadeja
(@dilipjadeja25) reported
@Fidomobile is making my life worse. Can’t even speak to customer representatives
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Cody Doucet
(@Doucet3) reported
@Fidomobile I’ve tried it 5 times every time it asks if I would like to schedule a callback I say yes, then the very next response is “I’m unable to help you call back again later” in a quiet room so there’s no margin or error thinking the system heard something.
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gimewaan diamond
(@wazit2ya) reported
Can we put a pause on #AI customer service until it’s figured out better? I have yet to have it be helpful. Maybe all that you charge for service could be used to hire humans? @Fidomobile @LeonsFurniture ?
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Cihad Keskin
(@CihadKeskin10) reported
Hi @Fidomobile, I’m abroad and my 6-month line suspension is ended. I can’t call from here and chat couldn’t help. Can you please either extend the suspension or cancel my line to avoid charges? Can I keep my number for reactivation later? Thanks!
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Gene Sullivan
(@BCOKViews) reported
@OmaruSensei @FidoSolutions @Fidomobile Got a call back from Fido - customer retention rep perhaps - Advised to get a new sim card at a FIDO kiosk free of charge.
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Gene Sullivan
(@BCOKViews) reported
@OmaruSensei @FidoSolutions Let me know if you tried getting a new Sim card from @Fidomobile. I'm in the same boat trying to find a solution before jumping carriers.
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Gene Sullivan
(@BCOKViews) reported
@_v_e_n @renukamendiss @Fidomobile No issues with Bell at all using their VoLTE right?
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Prateek Garg
(@Prateek_Garg95) reported
@Fidomobile You added an $84 charge for my 3G to 5G migration—even though I upgraded to an iPhone 14 from Fido and was told there’d be no charge. I’ve called multiple times, was told it’s removed, but it’s STILL showing in the app. Please fix this ASAP. Extremely fed up. #worst