Fido

Fido Outage Report in Vaughan, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Vaughan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Vaughan, Ontario 12/01/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (2%)

    Wi-fi (2%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Vaughan, Ontario

The most recent Fido outage reports came from the following cities: Toronto, Richmond Hill and Unionville.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaRichmond Hill Phone
CanadaToronto Wi-fi
CanadaUnionville Internet
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

  • acuppatee a cuppa tee (@acuppatee) reported from Toronto, Ontario

    @Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

  • danwarren6 Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported from Toronto, Ontario

    @BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.

  • dronkoff Vladimir Dronov (@dronkoff) reported from Richmond Hill, Ontario

    @Fidomobile Managed to replace it. Hope it'll help.

  • DinoMani2 Dino Mani (@DinoMani2) reported from Toronto, Ontario

    @Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives

  • JarylleAdriane JP (@JarylleAdriane) reported from Toronto, Ontario

    @Fidomobile u getting issues with civerage around east york toronto rn?

  • MichelleMoniq10 Mich Chung (@MichelleMoniq10) reported from Toronto, Ontario

    @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the current customer? Can I get this deal?

  • chintan_guj Chintan Gujarati (@chintan_guj) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile Good morning Fido. Could you please advise one simple thing? Why do you love to deliver poor services ? Is thz something you love to do consistently ? I think Candians stop using Fido. Don't ask my why. Plz check my dm. It's wise thing to as a company.

  • AndreaVelez93 Andrea Velez (@AndreaVelez93) reported from Toronto, Ontario

    @Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf

  • TheDanLevy Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    Fido Internet just suddenly went out Anyone else also lose internet using @FidoSolutions Internet in North York, Toronto area of M3H postal code (or anywhere in Toronto/GTA)? Cuz maybe it’s just me Trying the ol’ unplug-plugin of the @Fidomobile modem 🤞🏼 to see if it’ll fix

  • michaellamontl Michael-Lamont Lytle (@michaellamontl) reported from Toronto, Ontario

    Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.

  • S_Khademi Saeid (@S_Khademi) reported from Toronto, Ontario

    Horribe @Fidomobile , unbelievable bad customer service #Fido

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the old customer? 😔

  • yearoflauren Lauren (@yearoflauren) reported from Toronto, Ontario

    @Fidomobile internet outage? Mine just dropped…

  • SarahPSmart Sarah Antonio (@SarahPSmart) reported from Toronto, Ontario

    @Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !

  • iamdieroiramor rr. (@iamdieroiramor) reported from Toronto, Ontario

    @Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • CwithAnArm Carmelo P D Caruana (@CwithAnArm) reported

    @kellysavalle @Fidomobile What was the issue that led to your sentiments? I’m curious if it’s the same thing happening to multiple people?

  • LisaLi4 Lisa Li (@LisaLi4) reported

    @FidoSolutions My acc#920137296, I never active SIM card and signed any agreement. I called customer service, they can’t do anything transfer me to cancellation department, cancellation department transfer me back to customer service. Why I have to pay Fido, and why can’t cancel @Fidomobile

  • Rajendranath_a Rajendranath (@Rajendranath_a) reported

    Hey @Fidomobile Called many times for the voicemail not working on my mobile. You have a ticket which is not resolved after nearly 3 weeks, and did not call for an update. Worst customer service.

  • CwithAnArm Carmelo P D Caruana (@CwithAnArm) reported

    @okg11996115 @Fidomobile What was the issue that led to your sentiments? I’m curious if it’s the same thing happening to multiple people?

  • butlerp butlerp (@butlerp) reported

    @Fidomobile Hoping you can help! I won a Sonos speaker in the Fido Xtra contest - but purolator just delivered an envelope and all it had was a card that said "Enjoy your Fido Xtra Perk" - will the speaker follow?

  • mdnaseershah Md Naseeruddin Shah (@mdnaseershah) reported

    3/3 The customer support experience is really pathetic. I found them to be very incompetent. They ask the same information repetitively. @Fidomobile on the other hand charges 7$/mo as temporary suspension fees on top of device. This is logical. Not full monthly plan + device.

  • fxmarketingbc Norm W (@fxmarketingbc) reported

    @Fidomobile Today I had the worst customer service experience with 2 different Fido representatives in my 15 years that I have been a Fido customer. I would not recommend or refer a friend to Fido under any circumstances.

  • robogeographer Andrew Blakey (@robogeographer) reported

    @Fidomobile I found someone’s iPhone and it uses Fido. If I go to a Fido store will they help get it returned to the owner?

  • fxmarketingbc Norm W (@fxmarketingbc) reported

    @Fidomobile Today I had the worst customer service experience with 2 different Fido representatives in my 15 years that I have been a Fido customer. I would not recommend or refer a friend to Fido under any circumstances.

  • Yad2313 Yadnesh Raut (@Yad2313) reported

    @VirginPlus worst service.. after offering a plan which was suggested by virgin representative.. called back and said they cannot give the plan.. Please move to @RogersMobileCa @Fidomobile