Fido

Fido Outage Report in Vaughan, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Vaughan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Vaughan, Ontario 11/21/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Live Outage Map Near Vaughan, Ontario

The most recent Fido outage reports came from the following cities: Toronto, Richmond Hill and Unionville.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaRichmond Hill Phone
CanadaToronto Wi-fi
CanadaUnionville Internet
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

  • L_Dworks Lindsay Dworkin (@L_Dworks) reported from Toronto, Ontario

    Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

  • DaveGatsby DaveGatsby (@DaveGatsby) reported from Markham, Ontario

    @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

  • ItisMoody Mahmoud "Moody" Shabeeb (@ItisMoody) reported from Toronto, Ontario

    Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

  • Brand_scientist MJE (@Brand_scientist) reported from Toronto, Ontario

    @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

  • BhavinShahTO Bhavin Shah (@BhavinShahTO) reported from Toronto, Ontario

    @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

  • samikshasrane Samiksha Rane (@samikshasrane) reported from Toronto, Ontario

    @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

  • golrokhbahri Goli 🦸🏻‍♀️ (@golrokhbahri) reported from Toronto, Ontario

    @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

  • ShohanSoham Shohan Chowdhury (@ShohanSoham) reported from Toronto, Ontario

    Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

  • EsBeeEf Saad Bin Farooq (@EsBeeEf) reported from Toronto, Ontario

    Is #Fido down in GTA? Can someone please confirm. @Fidomobile

  • fysl Senwung Luk (@fysl) reported from Toronto, Ontario

    Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

  • stevetogm StevieB (@stevetogm) reported from Toronto, Ontario

    @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

  • nadineyousif_ Nadine Yousif (@nadineyousif_) reported from Toronto, Ontario

    For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

  • TheCarpenter79 Jorge Barbosa (@TheCarpenter79) reported from Toronto, Ontario

    @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Toronto, Ontario

    How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

  • ryanprayogo Ryan Prayogo (@ryanprayogo) reported from Midtown Toronto, Ontario

    @Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

  • rachaelmcollier Rachael Collier (@rachaelmcollier) reported from Toronto, Ontario

    @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

  • carot0rres Carolina Torres (@carot0rres) reported from Vaughan, Ontario

    Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

  • JarylleAdriane JP (@JarylleAdriane) reported from Toronto, Ontario

    Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

  • shaghayegh755 Sherry Rezaie, MD (@shaghayegh755) reported from Toronto, Ontario

    So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • le_rifkinator Leah Rifkin (@le_rifkinator) reported

    @Fidomobile internet is still down…I guess my local cafe has to be my new office for the time being. #internetdown

  • DilrajPansi FE4R (@DilrajPansi) reported

    @Fidomobile Um are you going to credit my bill? Couldn't get any service for up to 12+hrs.

  • DilrajPansi FE4R (@DilrajPansi) reported

    @CHOODBOLOGNA @RogersHelps @Fidomobile Yea I use fido aswell. Service was down for me aswell.

  • ladyady2 Lucky Luck (@ladyady2) reported

    @FidoSolutions @Fidomobile Still no service your website down.

  • InfoBooth2 InfoBooth 🇨🇦 🏳️‍🌈 (@InfoBooth2) reported

    Wow @Fidomobile! A whole one day credit for the Rogers outage. I bet it took your marketing department at least 10 seconds of thought to come up with that amazing offer.

  • iad_arch i arch (@iad_arch) reported

    @Fidomobile still no cellular network connection here in Ottawa…

  • AlanForseth Alan Forseth (@AlanForseth) reported

    @Fidomobile email this morning says, "We will proactively credit your account for Friday’s outage. This credit will be automatically applied and no action is required from you" ONE day? That's not good enough. How about a 25% off this months bill as a showing of goodwill?

  • VakeelTau Vakeel Tau (@VakeelTau) reported from Vancouver, British Columbia

    @Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2

  • lSd3d420 Pepsi’n’Pokémon (@lSd3d420) reported

    @FidoSolutions @Fidomobile If you think reimbursing a couple of dollars is going to make up for a full days work lost with no phone or internet. No debit or etranfers. No access to emergency services if needed. You are sorely mistaken. Get ready to give up more or lose a lot of business. Starting with me

  • AlexBC997 Alex (@AlexBC997) reported

    . @RogersHelps @Fidomobile @FidoSolutions I’m still having DATA ACCESS issues in Greater Vancouver area. The phone can make calls, BUT accessing internet data is choppy at best or not working. WHEN will this be solved?! Or I will switch immediately. #rogersoutage #rogersdown