Fido Outage Report in Etobicoke, Ontario

Problems in the last 24 hours in Etobicoke, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Etobicoke, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Etobicoke, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Mississauga.

City	Problem Type	Report Time
Toronto	Phone	21 days ago
Toronto	Phone	26 days ago
Toronto	Internet	27 days ago
Toronto	Phone	1 month ago
Mississauga	Internet	2 months ago
Toronto	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Etobicoke, Ontario

Latest outage, problems and issue reports in Etobicoke and nearby locations:

• 
  Senwung Luk (@fysl) reported 4 minutes ago from Toronto, Ontario

  Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

• 
  Sofia Heaux (@HeauxSofia) reported 6 minutes ago from Toronto, Ontario

  How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

• 
  StevieB (@stevetogm) reported 15 minutes ago from Toronto, Ontario

  @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 17 minutes ago from Toronto, Ontario

  So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

• 
  Lindsay Dworkin (@L_Dworks) reported 21 minutes ago from Toronto, Ontario

  Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

• 
  Goli 🦸🏻‍♀️ (@golrokhbahri) reported 22 minutes ago from Toronto, Ontario

  @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

• 
  Ryan Prayogo (@ryanprayogo) reported 24 minutes ago from Midtown Toronto, Ontario

  @Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

• 
  Jorge Barbosa (@TheCarpenter79) reported 32 minutes ago from Toronto, Ontario

  @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

• 
  Nikunj Lunagariya (@OfficialNikunj) reported 32 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"

• 
  Nadine Yousif (@nadineyousif_) reported 36 minutes ago from Toronto, Ontario

  For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

• 
  Reena Kara (@reena_kara) reported 37 minutes ago from Toronto, Ontario

  Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

• 
  JP (@JarylleAdriane) reported 37 minutes ago from Toronto, Ontario

  Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

• 
  StevieB (@stevetogm) reported 39 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

• 
  Saad Bin Farooq (@EsBeeEf) reported 41 minutes ago from Toronto, Ontario

  Is #Fido down in GTA? Can someone please confirm. @Fidomobile

• 
  Samiksha Rane (@samikshasrane) reported 42 minutes ago from Toronto, Ontario

  @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

• 
  Jennifer D'Souza (@AwkwarDsouza) reported 45 minutes ago from Toronto, Ontario

  @Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?

• 
  Prabin Paudel (@paudelp) reported 51 minutes ago from Mississauga, Ontario

  Hi @Fidomobile last month only you charged me extra for exceeding few MBs of my data plan. Are you giving any credit for the whole day outage today that severely impacted my scheduled with doctors and my work from home ?

• 
  சூரன் (@Kshutrya) reported 55 minutes ago from Mississauga, Ontario

  @FidoSolutions Thanks 4 ur response, I wantd 2 let other #fido customers 2 know about ur inefficient customer service. That s d reason, I posted a tweet. Whatever d way of approaching customer service, d way u handle queries will not give any permanent solution. @Fidomobile

• 
  Senwung Luk (@fysl) reported 57 minutes ago from Toronto, Ontario

  Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

• 
  Bhavin Shah (@BhavinShahTO) reported 60 minutes ago from Toronto, Ontario

  @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mayank Jain (@mayank_0601) reported 3 minutes ago

  I joined @tech_mahindra in mid-May as a customer support rep. During the interview, I was told that we would only be working for @Fidomobile wireless services, but 2 weeks in, we were told to handle @Rogers 3G migration, Wireless, Xfinity sales, retention etc.(2/9)

• 
  jay makinze ❼ (@Mr_Teekay) reported 9 minutes ago

  @Fidomobile eric, the convenient time for me is when i am calling. not 3 days into the future. even worse: i am calling about an issue that's was supposedly fixed over a month ago.

• 
  JoshKorn (@JoshKorn) reported 9 minutes ago

  @Fidomobile, after discovering that my data-only feed had been “paused”, and trying to unpause it, I discovered what your “customer service” is really about: - trying to pay extra got me an error message with a phone number that said it was discontinued; - calling your support number got me a bot that kept saying “again” when I asked to speak to a human; - going to the nearest FIDO store got me two guys who tried to sell me a more expensive plan AND bill me $20 for the transaction; - I never did get the promised callback from your agent. What I did do was contact your competitor 100 yards from you in the mall, and got exactly what I wanted in about 5 minutes, for a better price, and they waived the transaction fee. Facts are that you don’t care one little bit about your customers. You’re a disgrace to all dogs. Good riddance.

• 
  jay makinze ❼ (@Mr_Teekay) reported 11 minutes ago

  if i call @Fidomobile one more time and i get that stupid virtual assistant asking me to schedule a call 3 days out, i'm walking to the nearest Virginia mobile or koodo kiosk. speaking to someone to resolve an ongoing issue shouldn't be this difficult

• 
  Albertan8181 (@albertan8181) reported 12 minutes ago

  @Fidomobile @Xil_llix Fido Network down in Edmonton too.

• 
  Peyton Sawyer (@3Sawyer) reported 14 minutes ago

  @Fidomobile you raised my bill $3 a month and you told me it was to provide better service. Since you raised my bill: 1. My data service has been slow and constantly being switched to 4G which can't even load a Google search. 1/3

• 
  Nishant Ahlawat (@ahlawatwrites) reported 18 minutes ago

  @Fidomobile there is no way to immediately reach Fido customer support and the Ai sucks..how to deactivate roaming. You have used Ai to make a simple task impossible

• 
  Wolfeman (@wolfe_was_here) reported 20 minutes ago

  .@Fidomobile I need help. I need a HUMAN agent. TODAY. This issue has been ongoing to days. I have requested several callbacks, and you never call. I don't even know if I can receive calls. I need a human NOW. PLEASE.

• 
  gow champ (@GOWCHAMP) reported 21 minutes ago

  @deepcik1 @Fidomobile same issue

• 
  Phoenix🕉️ (@Phoenix25R) reported 21 minutes ago

  @Fidomobile My issue isn’t about “answering questions.” It’s about the timing of the call. If I have to wait two days, I might as well visit a store and fix it myself. What’s the point of “online customer service” if urgent issues can’t be handled promptly?@Fidomobile