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Fido

Fido outages and service status in Greenfield Park, Quebec

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  • Fido generated 0 outage signals in the last 24 hours around Greenfield Park, including 0 direct reports.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Greenfield Park, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Greenfield Park, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Fido Issues Reports Near Greenfield Park, Quebec

Latest outage, problems and issue reports in Greenfield Park and nearby locations:

  • imneilocampo15
    Neil (@imneilocampo15) reported from Montréal, Quebec

    @Fidomobile worst company ever. I will change to Rogers.

  • richard_beck
    Richard Beck (@richard_beck) reported from La Prairie, Quebec

    @reneritchie Come over to the bright side that is Fido - never had that happen to me

  • Yazkh
    Yaz Kh (@Yazkh) reported from Montréal, Quebec

    @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

  • richard_beck
    Richard Beck (@richard_beck) reported from Longueuil, Quebec

    @jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

  • badkutthi
    sidra🥺🥰 (@badkutthi) reported from Montréal, Quebec

    Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

  • navedtehseen
    TIGER (@navedtehseen) reported from Montréal, Quebec

    @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • howardruns
    Howard Bailey (@howardruns) reported

    @Rogers @Fidomobile I called close to opening time at 9 am, when @RogersHelps agents are available, so there was no hold time. The last #CSR and supervisor, with whom I spoke, were both extremely helpful. She resolved one major issue. The supervisor even called me back, when I accidentally hung up, whilst switching to my Bluetooth headset. Here are my challenges: 1. I needed to escalate to her manager, when what I needed accomplished, was out of her scope. Your policy, does not permit that level of management to interface directly within users. 2. I am not a fan of self service options, for customer support issues. Additionally, my reasonable adjustment request requires a managers override. If it wasn’t available option in your system, the supervisor with whom I spoke, would have made the changes. 3. Your company’s policies placed me in this situation, in the first place. If you renewed the notes for the two interaction numbers that I provided, and all of my interactions with your CSR‘s during the past two months, you were able to confirm this.

  • oussbou6
    ouss (@oussbou6) reported

    @FidoSolutions @Fidomobile I need to cancel a new line before they ship the phone, but I am unable to get a call before tomorrow. I called yesterday but he told me I had to call again on Monday, but I just received the confirmation of the order. Can you cancel it before it’s sent

  • kirito_9668
    Kirito96 (@kirito_9668) reported

    @Fidomobile whoever is working on your AI needs to be let go. Other companies out of the box AI will do better than the **** you have. Now hard to train your AI.

  • Tony14236731
    Tony (@Tony14236731) reported

    ******* fido customers service number is AI ,you never reach real agent. @Fidomobile

  • KismetBookClub
    Kismet Book Club (@KismetBookClub) reported

    @Fidomobile REFUSES to close my account even though I have moved out of the country! They are still taking money from my bank account. They will only cancel with LIVE AGENT. I have called 15+ times on hold 1-3 HOURS before disconnected by them!

  • Afropolitan_25
    💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported

    Whoever's idea it was to get rid of customer service and have chatbots pretend to attend to customer needs is an idiot of the highest order. Seriously! How can you need someone for help but get no one except to schedule a stupid call back which you barely receive. @Fidomobile

  • blairs1
    Blair (@blairs1) reported

    @Fidomobile cancelled within 14 days of activating, was charged in full and no refund as promised - trying to call, it's saying my phone was lost/stolen. help.

  • RaphaelDan86238
    Raphael Daniel (@RaphaelDan86238) reported

    @dizzyt87 @Fidomobile Fido is indeed an example of a poor service

  • 2vpvp
    Vaibhav Panwar (@2vpvp) reported

    @Fidomobile I requested a call back from customer care, even after one hour of scheduled time. No one called me. What should I do?? #fido

  • chechimartinez
    Chechimartinez (@chechimartinez) reported

    @Fidomobile @Rogers It has been impossible to contact a Customer Service person for either company Please DM as soon as possible