Fido Outage Report in Maple, Ontario

Problems in the last 24 hours in Maple, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Maple, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Maple, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	20 days ago
Toronto	Phone	25 days ago
Toronto	Internet	26 days ago
Toronto	Phone	1 month ago
Richmond Hill	Internet	2 months ago
Toronto	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Maple, Ontario

Latest outage, problems and issue reports in Maple and nearby locations:

• 
  Lindsay Dworkin (@L_Dworks) reported 18 seconds ago from Toronto, Ontario

  Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 4 minutes ago from Toronto, Ontario

  @Fidomobile What about the current customer? Can I get this deal?

• 
  Vladimir Dronov (@dronkoff) reported 6 minutes ago from Richmond Hill, Ontario

  @Fidomobile Managed to replace it. Hope it'll help.

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 7 minutes ago from Toronto, Ontario

  @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

• 
  StevieB (@stevetogm) reported 8 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

• 
  Senwung Luk (@fysl) reported 9 minutes ago from Toronto, Ontario

  Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 10 minutes ago from Toronto, Ontario

  So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

• 
  Nadine Yousif (@nadineyousif_) reported 11 minutes ago from Toronto, Ontario

  For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 15 minutes ago from Toronto, Ontario

  @Fidomobile What about the old customer? 😔

• 
  Jada Shada Hudson (@jadashada) reported 19 minutes ago from Toronto, Ontario

  @bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪

• 
  StevieB (@stevetogm) reported 19 minutes ago from Toronto, Ontario

  @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

• 
  Nikunj Lunagariya (@OfficialNikunj) reported 30 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"

• 
  Juhi Apte (@Jwoohoo) reported 34 minutes ago from Toronto, Ontario

  @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

• 
  Jada Shada Hudson (@jadashada) reported 36 minutes ago from Toronto, Ontario

  Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺

• 
  KJ 💙⚾️ (@aintyourcuppa) reported 43 minutes ago from Toronto, Ontario

  Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.

• 
  Senwung Luk (@fysl) reported 46 minutes ago from Toronto, Ontario

  Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

• 
  Jennifer D'Souza (@AwkwarDsouza) reported 49 minutes ago from Toronto, Ontario

  @Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?

• 
  Jorge Barbosa (@TheCarpenter79) reported 54 minutes ago from Toronto, Ontario

  @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

• 
  Reena Kara (@reena_kara) reported 55 minutes ago from Toronto, Ontario

  Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

• 
  Carolina Torres (@carot0rres) reported 56 minutes ago from Vaughan, Ontario

  Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prateek Garg (@Prateek_Garg95) reported 7 minutes ago

  @Fidomobile I want to discontinue my connection with you and port it to another service provider as you have charged unnecessarily on my bill.

• 
  Amanda Molina (@mericalinaa) reported 7 minutes ago

  @Fidomobile hi! Living at Lakeshore and Cawthra in Mississauga and our internet isn’t working? Any ideas why? #fidointernet #fido #help

• 
  Andy Goddard (@iamandygoddard) reported 7 minutes ago

  I have always had great service from @Fidomobile, but “Ask Jack” chat is appalling. - Agents can’t type in full sentences - Punctuation is mythical - Typos galore because agents have to handle multiple chats & problems at once. Get your agents back to the phones!

• 
  Martin Karam, PhD (@MrtKaram) reported 9 minutes ago

  @Fidomobile And your colleagues were one call away. Only to be told our policies are written in stone even if we were at fault. So no, u wanna help go dig up my file and see whats on it. Im tired of doing fido’s job for them.

• 
  terrymatt (@terrymathews6) reported 9 minutes ago

  @Fidomobile brutal service! Bought a "Like new phone" arrived with only 85% battery health, 3 exchanges, 2 store visits, 5 calls, no resolution. Why can I be helped?????

• 
  Martin Karam, PhD (@MrtKaram) reported 11 minutes ago

  @Fidomobile after talking on the phone for 90min with fido and the manager telling me there’s nothing we can do to fix the problem that we created and you have to bare the consequences of our mistakes i don’t think there’s anything anyone at fido can do to make me not regret being with fido

• 
  Quincy (@justcanadaTings) reported 11 minutes ago

  @Fidomobile there is an app that suddenly stopped working with Fido. How can i get help?

• 
  ProudToBeCdn 🇨🇦 (@NancyBurwell9) reported 12 minutes ago

  Just a warning never buy a phone online from @Fidomobile. The support is non existent. Trying to send back, phone and it won’t even connect to the internet to delete my files. Worst $1,000 purchase I’ve ever made! Want ME to phone Apple to fix THEIR phone 🖕🖕

• 
  Martin Karam, PhD (@MrtKaram) reported 15 minutes ago

  @Fidomobile no i dont want anything to do with fido i will cancel whatever i can cancel and terminate my contracts with fido and wait on the ones i cant cancel. I will be spreading the word, people need to know about my experienceS with fido so they know what to expect

• 
  Ron Haderlein (@ron_haderlein) reported 17 minutes ago

  Hi @Fidomobile and @FidoSolutions could please fix the fido app so I can get into it.