Fido outages and service status in Maple, Ontario

Problems in the last 24 hours in Maple, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Maple, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Maple, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	23 days ago
Toronto	Phone	28 days ago
Toronto	Internet	29 days ago
Toronto	Phone	1 month ago
Richmond Hill	Internet	2 months ago
Toronto	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Maple, Ontario

Latest outage, problems and issue reports in Maple and nearby locations:

• 
  Mahmoud "Moody" Shabeeb (@ItisMoody) reported 4 minutes ago from Toronto, Ontario

  Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

• 
  Nexonta Tech (@Hewster333) reported 4 minutes ago from Toronto, Ontario

  FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.

• 
  Derrel (@SDerrel) reported 7 minutes ago from Toronto, Ontario

  @FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

• 
  Goli 🦸🏻‍♀️ (@golrokhbahri) reported 9 minutes ago from Toronto, Ontario

  @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

• 
  JP (@JarylleAdriane) reported 10 minutes ago from Toronto, Ontario

  Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

• 
  StevieB (@stevetogm) reported 12 minutes ago from Toronto, Ontario

  @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

• 
  Shohan Chowdhury (@ShohanSoham) reported 15 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

• 
  Romi Joshi (@LooseRomi) reported 26 minutes ago from Toronto, Ontario

  I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.

• 
  hot potato (@_parab0la) reported 28 minutes ago from Toronto, Ontario

  Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.

• 
  MJE (@Brand_scientist) reported 32 minutes ago from Toronto, Ontario

  @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

• 
  Saad Bin Farooq (@EsBeeEf) reported 32 minutes ago from Toronto, Ontario

  Is #Fido down in GTA? Can someone please confirm. @Fidomobile

• 
  Nadine Yousif (@nadineyousif_) reported 36 minutes ago from Toronto, Ontario

  For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

• 
  Samiksha Rane (@samikshasrane) reported 37 minutes ago from Toronto, Ontario

  @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

• 
  Walied Khogali Ali (@waleedkhogali) reported 42 minutes ago from Toronto, Ontario

  After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

• 
  Rachael Collier (@rachaelmcollier) reported 45 minutes ago from Toronto, Ontario

  @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 50 minutes ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

• 
  Jay Goodman (@wd78pp) reported 51 minutes ago from Toronto, Ontario

  @Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

• 
  Sofia Heaux (@HeauxSofia) reported 52 minutes ago from Toronto, Ontario

  How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

• 
  Bhavin Shah (@BhavinShahTO) reported 53 minutes ago from Toronto, Ontario

  @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

• 
  Ryan Prayogo (@ryanprayogo) reported 57 minutes ago from Midtown Toronto, Ontario

  @Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Denis Seguin (@deseguin) reported 38 seconds ago

  @Fidomobile I paid my mother-in-law’s mobile bill but you keep texting saying it’s not paid and you will cut her off. Maybe if you had a customer service number we could sort this out.

• 
  jzed (@jzed7) reported 1 minute ago

  @Fidomobile I've been on loop for the past 3 hours! I contact an agent on your online chat and they tell me to call your customer service. Customer service is just a robot!!! The robot keeps telling me to check my texts but I'm calling you because I don't have access to texts

• 
  JAY SHAH (@jayshah3828) reported 6 minutes ago

  The worst customer service I ever got is from @Fidomobile @FidoSolutions. I just want to upgrade some service and for that to verify my account they asked my DOB and birth year was incorrect. Maybe that's my fault while creating new account but there is no way to update it online

• 
  JAY SHAH (@jayshah3828) reported 7 minutes ago

  The lady on phone was so rude, she didn't even responded properly. @Fidomobile And she asked me to visit store for this. I visited the store for 2nd time and over there she told me that they can not update birth year, it should be done over the phone.

• 
  Miriam Amini (@Miriam_k_m) reported 10 minutes ago

  @Fidomobile Internet in Iran is down. Iranian families are in risk of being killed by the brutal regime in Iran. Make call to Iran free for Iranians living in Canada.#mahsa_amini

• 
  Jenn (@jenn_vegan) reported 13 minutes ago

  signed up to have a Canadian number again with @Fidomobile, online sign up was not accepting my information, had to talk to the service chat to help, was assured that they would still wave the setup fee, now there's mysteriously no record of our conversation... such a scam.

• 
  𝔖𝔪𝔦𝔩𝔢 (@nakhrebaz_jatti) reported 16 minutes ago

  @Fidomobile from a week Home internet is a constant problem with #fido Keep motivating me to change it

• 
  ipsodunk (@ipsodunk) reported 17 minutes ago

  @Fidomobile This is nice, but your voice service is down entirely in Nova Scotia now, so kinda useless.

• 
  Uncle Bob (@Shawnml413) reported 17 minutes ago

  @Fidomobile Fix your internet. Don't tell me to talk to your help desk, don't tell me to call your help line because I've done that and done everything I've been told. Just fix it.

• 
  Heather H (@luceandsam) reported 18 minutes ago

  @Jay_2_The_Eff @Fidomobile I’m using my sister’s cell to make my comment. I’m a Fido customer @tooziegirl and can’t get any cell service from Halifax, NS. Can you give us an update?