Fido Outage Report in Maple, Ontario

Problems in the last 24 hours in Maple, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Maple, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Maple, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	18 days ago
Toronto	Phone	23 days ago
Toronto	Internet	24 days ago
Toronto	Phone	1 month ago
Richmond Hill	Internet	2 months ago
Toronto	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Maple, Ontario

Latest outage, problems and issue reports in Maple and nearby locations:

• 
  KJ 💙⚾️ (@aintyourcuppa) reported 4 minutes ago from Toronto, Ontario

  Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.

• 
  Sarah Antonio (@SarahPSmart) reported 12 minutes ago from Toronto, Ontario

  @Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !

• 
  Saeid (@S_Khademi) reported 13 minutes ago from Toronto, Ontario

  Horribe @Fidomobile , unbelievable bad customer service #Fido

• 
  rr. (@iamdieroiramor) reported 16 minutes ago from Toronto, Ontario

  @Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.

• 
  JP (@JarylleAdriane) reported 17 minutes ago from Toronto, Ontario

  @Fidomobile u getting issues with civerage around east york toronto rn?

• 
  Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported 18 minutes ago from Toronto, Ontario

  @BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks

• 
  Ashutosh Nayak (@nayakashu) reported 19 minutes ago from Toronto, Ontario

  @Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.

• 
  Ashutosh Nayak (@nayakashu) reported 20 minutes ago from Toronto, Ontario

  @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

• 
  Ashutosh Nayak (@nayakashu) reported 22 minutes ago from Toronto, Ontario

  @Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 23 minutes ago from Toronto, Ontario

  @Fidomobile What about the current customer? Can I get this deal?

• 
  Andrea Velez (@AndreaVelez93) reported 29 minutes ago from Toronto, Ontario

  @Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf

• 
  Dan Levy (@TheDanLevy) reported 31 minutes ago from Toronto, Ontario

  Fido Internet just suddenly went out Anyone else also lose internet using @FidoSolutions Internet in North York, Toronto area of M3H postal code (or anywhere in Toronto/GTA)? Cuz maybe it’s just me Trying the ol’ unplug-plugin of the @Fidomobile modem 🤞🏼 to see if it’ll fix

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 33 minutes ago from Toronto, Ontario

  @Fidomobile What about the old customer? 😔

• 
  Lauren (@yearoflauren) reported 34 minutes ago from Toronto, Ontario

  @Fidomobile internet outage? Mine just dropped…

• 
  a cuppa tee (@acuppatee) reported 39 minutes ago from Toronto, Ontario

  @Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒

• 
  Dino Mani (@DinoMani2) reported 39 minutes ago from Toronto, Ontario

  @Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives

• 
  Mich Chung (@MichelleMoniq10) reported 43 minutes ago from Toronto, Ontario

  @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

• 
  Michael-Lamont Lytle (@michaellamontl) reported 48 minutes ago from Toronto, Ontario

  Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 53 minutes ago from Toronto, Ontario

  @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

• 
  Vladimir Dronov (@dronkoff) reported 57 minutes ago from Richmond Hill, Ontario

  @Fidomobile Managed to replace it. Hope it'll help.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dorianbanks.eth (@dorianbanks) reported 3 minutes ago

  @raaul26 @Rogers @Fidomobile Down in Vancouver for a couple hours now.

• 
  Abu Anand (@abuanandhere) reported 4 minutes ago

  Most of us rely heavily on the home internet connection to work. This is causing huge confusion and inconvenience for multiple customers. Really frustrating experience. (2/2) #outage @FidoSolutions @Fidomobile @Rogers

• 
  Friends.666 (@friends_6_6_6) reported 6 minutes ago

  @Fidomobile you guys have the shittiest ******* mobile app ever made, and your contesta suck *** i never win anything and i check in daily im gonna be changing providers

• 
  Esmer Tyr (@EsmerTyr) reported 7 minutes ago

  @Fidomobile you agents keep lying to me and failing to resolve incorrect billing issues. I need an email point of contact of a someone who can actually help

• 
  Aaron Artindale (@AaronArtindale) reported 10 minutes ago

  @Fidomobile is there an outage in the Ottawa area?? I know alot of people including myself that are having issues making phone calls

• 
  Katie Granton (@katie_granton) reported 12 minutes ago

  @Fidomobile your call back option on the IVR is advising you to hold for the next representative after inputting the information for the call back. Can you fix this? It’s confusing.

• 
  Jeel Jivani (@jivani_zeel) reported 12 minutes ago

  @Fidomobile went back to India and there were incoming messages for code verifications that I wasn’t aware that I would get charged. Fido charged me $45. I did confirm with customer service agent when I signed my contract. The Cx agent is not helping at all. $45 is outrageous.

• 
  Yohanna Richard Alex (@YohannaAlex) reported 12 minutes ago

  @Fidomobile your services are highly pathetic we started off with the sales person saying you will be charged a service fee but it would be waived off in the bill now instead of having our bill as 51 CAD the bill is 117 CAD . Also no one answers your customer service calls

• 
  Dino Mani (@DinoMani2) reported 14 minutes ago from Toronto, Ontario

  @Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives

• 
  Rose Watkins (@rosewatkins2015) reported 15 minutes ago

  @Fidomobile Why is it so impossible to get decent service from Fido? After an hour with an agent, he could not fix my problem because it was a "software problem or something." That was his answer to the problem. He refused my request to speak to a supervisor.