Fido Outage Report in Maple, Ontario

Problems in the last 24 hours in Maple, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Maple, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Maple, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	20 days ago
Toronto	Phone	24 days ago
Toronto	Internet	25 days ago
Toronto	Phone	1 month ago
Richmond Hill	Internet	2 months ago
Toronto	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Maple, Ontario

Latest outage, problems and issue reports in Maple and nearby locations:

• 
  Lindsay Dworkin (@L_Dworks) reported 3 minutes ago from Toronto, Ontario

  Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

• 
  Nikunj Lunagariya (@OfficialNikunj) reported 13 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"

• 
  StevieB (@stevetogm) reported 16 minutes ago from Toronto, Ontario

  @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

• 
  StevieB (@stevetogm) reported 22 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

• 
  Jada Shada Hudson (@jadashada) reported 23 minutes ago from Toronto, Ontario

  @bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪

• 
  JP (@JarylleAdriane) reported 25 minutes ago from Toronto, Ontario

  Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

• 
  Juhi Apte (@Jwoohoo) reported 25 minutes ago from Toronto, Ontario

  @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

• 
  Carolina Torres (@carot0rres) reported 28 minutes ago from Vaughan, Ontario

  Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

• 
  Jennifer D'Souza (@AwkwarDsouza) reported 28 minutes ago from Toronto, Ontario

  @Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?

• 
  Senwung Luk (@fysl) reported 32 minutes ago from Toronto, Ontario

  Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

• 
  Jada Shada Hudson (@jadashada) reported 32 minutes ago from Toronto, Ontario

  Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 35 minutes ago from Toronto, Ontario

  So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

• 
  Saad Bin Farooq (@EsBeeEf) reported 46 minutes ago from Toronto, Ontario

  Is #Fido down in GTA? Can someone please confirm. @Fidomobile

• 
  Ryan Prayogo (@ryanprayogo) reported 46 minutes ago from Midtown Toronto, Ontario

  @Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

• 
  Samiksha Rane (@samikshasrane) reported 49 minutes ago from Toronto, Ontario

  @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

• 
  Nadine Yousif (@nadineyousif_) reported 50 minutes ago from Toronto, Ontario

  For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

• 
  Senwung Luk (@fysl) reported 50 minutes ago from Toronto, Ontario

  Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

• 
  Sofia Heaux (@HeauxSofia) reported 54 minutes ago from Toronto, Ontario

  How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

• 
  Reena Kara (@reena_kara) reported 55 minutes ago from Toronto, Ontario

  Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

• 
  Jorge Barbosa (@TheCarpenter79) reported 58 minutes ago from Toronto, Ontario

  @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  F Sk (@iAmFsk1) reported 6 minutes ago

  @Fidomobile your customer service is useless. I am cancelling and moving to another. Btw, don't give offers that you can't fulfill and fool your customers. Pathetic...

• 
  Mbappe Stan Account (@imaeknem) reported 6 minutes ago

  The way @Fidomobile comes through with these deals and upgrades. I’m never leaving! 🙏🏾

• 
  averie (@averiejordanna) reported 6 minutes ago

  @Fidomobile you need to do something about this. i have not once encountered a nice customer service representative. they all have an attitude

• 
  Jaskirat Dhindsa (@JaskiratDhindsa) reported 10 minutes ago

  @FidoSolutions @Fidomobile your customer service is a joke. I referred someone in July 22, & it’s Jan23 & your team is has been giving me the run around. How silly do you sound withholding a $50 credit for 6+ months. Customer of 15 years and y’all counting pennies. Do better 🙄

• 
  Munish (@ryanavi21) reported 11 minutes ago

  @Fidomobile @CBCNews @CP24 Chasing fido for the last 2 months to fix the mistake done by fido agent. Nothing done so far except assurances. Shame... Worst customer service.....

• 
  Karishma Sharma (@karrysmatic) reported 11 minutes ago

  I need to get in touch with @Fidomobile as soon as possible, the customer service number is not reachable . It’s urgent , can someone pls get back to me asap . Thanks !

• 
  Muskan (@Muskan49598586) reported 12 minutes ago

  @FidoSolutions I am not getting a solution. @Fidomobile you are charging me $24 for sending a whatsapp text and receiving a call from my child's school. Fair enough???? I requested the customer support to waive it and they said if it's just that little usage they will consider it to waive it.

• 
  Prasannakumar Loganathan (@Prasann94442116) reported 13 minutes ago

  @Fidomobile Hello Fido support team i am trying to reach customer service team for more than 4 hours. They are picking my call and informed to wait on the call to reach prepaid customer service team. I waited for more than 1 hour still no response. Is there any other way to reach

• 
  Malvika Bhanot (@bhanot_malvika) reported 16 minutes ago

  thats why I continued to use my intrl. calling feature like before but i recently found out that i got charged an exorbitant sum of $160 (CAD) for the same. Tried to talk to the customer care. No solution or cooperation from anyone. Rude and inconsiderate. NEED HELP ! @Fidomobile

• 
  Ray Bhatia (@BhatiaRay) reported 17 minutes ago

  @Fidomobile hi I have a $10 tablet plan I'd like to suspend service (as I am going abroad) rather than cancel how is this done and is there a cost involved?