Fido Outage Report in Maple, Ontario

Problems in the last 24 hours in Maple, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Maple, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Maple, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	19 days ago
Toronto	Phone	24 days ago
Toronto	Internet	25 days ago
Toronto	Phone	1 month ago
Richmond Hill	Internet	2 months ago
Toronto	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Maple, Ontario

Latest outage, problems and issue reports in Maple and nearby locations:

• 
  Juhi Apte (@Jwoohoo) reported 3 minutes ago from Toronto, Ontario

  @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

• 
  Reena Kara (@reena_kara) reported 3 minutes ago from Toronto, Ontario

  Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

• 
  Michael-Lamont Lytle (@michaellamontl) reported 7 minutes ago from Toronto, Ontario

  Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

• 
  Vladimir Dronov (@dronkoff) reported 9 minutes ago from Richmond Hill, Ontario

  @Fidomobile Managed to replace it. Hope it'll help.

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 12 minutes ago from Toronto, Ontario

  @Fidomobile What about the old customer? 😔

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 13 minutes ago from Toronto, Ontario

  @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

• 
  Nikunj Lunagariya (@OfficialNikunj) reported 13 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"

• 
  Ashutosh Nayak (@nayakashu) reported 14 minutes ago from Toronto, Ontario

  @Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.

• 
  StevieB (@stevetogm) reported 15 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

• 
  KJ 💙⚾️ (@aintyourcuppa) reported 18 minutes ago from Toronto, Ontario

  Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.

• 
  Lauren (@yearoflauren) reported 24 minutes ago from Toronto, Ontario

  @Fidomobile internet outage? Mine just dropped…

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 24 minutes ago from Toronto, Ontario

  @Fidomobile What about the current customer? Can I get this deal?

• 
  Jada Shada Hudson (@jadashada) reported 25 minutes ago from Toronto, Ontario

  @bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪

• 
  Senwung Luk (@fysl) reported 31 minutes ago from Toronto, Ontario

  Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

• 
  a cuppa tee (@acuppatee) reported 38 minutes ago from Toronto, Ontario

  @Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒

• 
  Saeid (@S_Khademi) reported 41 minutes ago from Toronto, Ontario

  Horribe @Fidomobile , unbelievable bad customer service #Fido

• 
  Jennifer D'Souza (@AwkwarDsouza) reported 49 minutes ago from Toronto, Ontario

  @Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?

• 
  Jada Shada Hudson (@jadashada) reported 50 minutes ago from Toronto, Ontario

  Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺

• 
  JP (@JarylleAdriane) reported 60 minutes ago from Toronto, Ontario

  @Fidomobile u getting issues with civerage around east york toronto rn?

• 
  Mich Chung (@MichelleMoniq10) reported 60 minutes ago from Toronto, Ontario

  @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matthew (@lazarus7) reported 3 minutes ago

  Hello @Brightstar .. it has been 5 days since your provider added my spouses @Fidomobile phone to a blocklist, functionally ending her service. Despite multiple calls, you have done nothing to resolve this. Is this typical for you?

• 
  Rabab Khan (@AreElKay) reported 5 minutes ago

  .@Fidomobile When you make a promise to a customer, make sure you follow through. Or you will end up losing that customer. Switching to Fido was a terrible decision for me.

• 
  Danny Ryan (@TheRealestDRyan) reported 16 minutes ago

  On a live chat with @Fidomobile customer service and it disconnects, not waiting an hour again. Help me out @Fidomobile!

• 
  Aditya Gupta (@adigupta88) reported 18 minutes ago

  @Fidomobile - looks like you want your customers to beg for the money. Firstly a cheque was issues, which I encashed at my bank, the very next day the bank took back the amount stating Rogers has stopped payment. After multiple follow up the credit team confirmed that ( Post 2/n)

• 
  Welcome back America, we missed u -🌏 (@sparklyfknfairy) reported 21 minutes ago

  @Fidomobile Was on the phone over an hr with zero help or outcome. Being told everything is my fault when i didnt get an email about my bill. Being over charged the last few months when i think im paying on time. Not able to set up automatic payment from my phone n being talked to like im

• 
  Dezy (@dezy_cakes) reported 21 minutes ago

  @Fidomobile @FidoSolutions literally the worst phone company and they have poor customer service in their management department.

• 
  Aditya Gupta (@adigupta88) reported 22 minutes ago

  @Fidomobile - For the past 2 months your team has not been able to refund the credit on my bill. I ported out to a new network on Nov 22, 2020. It's been 2 months and after multiple follow ups - I have not yet recieved the refund / credit ony account. (Post 1/n)

• 
  Naval Lote (@Lot3Naval) reported 22 minutes ago

  Happy to get rid of @Fidomobile . Just saw they have been charging me extra for months for some BS. Very sad that I only have 2 followers who can read this. I hope everyone reads it and decide to leave this network. I will try to switch max people I can, i swear.

• 
  TheRealDeal (@DaniyalAli0) reported 23 minutes ago

  @Fidomobile my home internet is not working. Customer service told me to wait till monday for a tech. Can anything be done in the meantime?

• 
  Aditya Gupta (@adigupta88) reported 26 minutes ago

  @Fidomobile - When you don't gibe any leevay to your customers in date extension of paying the bill, then why do you delay in your payments. Please put a stop to haraasing ex-customer and ensure you pay your dues. Stop harassing and ensure you pay the due amount. (Post 7/7)