Fido outages and service status in Sainte-Catherine, Quebec

Problems in the last 24 hours in Sainte-Catherine, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sainte-Catherine, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Sainte-Catherine, Quebec

Latest outage, problems and issue reports in Sainte-Catherine and nearby locations:

• 
  Yaz Kh (@Yazkh) reported 2 minutes ago from Montréal, Quebec

  @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

• 
  Neil (@imneilocampo15) reported 12 minutes ago from Montréal, Quebec

  @Fidomobile worst company ever. I will change to Rogers.

• 
  Jose, sin tilde. (@joecconde) reported 16 minutes ago from Westmount, Quebec

  @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

• 
  Richard Beck (@richard_beck) reported 23 minutes ago from La Prairie, Quebec

  @reneritchie Come over to the bright side that is Fido - never had that happen to me

• 
  TIGER (@navedtehseen) reported 38 minutes ago from Montréal, Quebec

  @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

• 
  sidra🥺🥰 (@badkutthi) reported 39 minutes ago from Montréal, Quebec

  Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  She. M. (@MusingsbyShe) reported 5 minutes ago

  @StephenPunwasi @TDotResident I absolutely loved @Fidomobile until I had an issue and couldn't get help, anywhere.

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 7 minutes ago

  Count your days @Fidomobile !! I've scheduled a callback and still haven't received a call. I even tried the stupid voicemail prompt and still no call back. Cancel my account while we're at it.. It's not like I get to use it anyway. Ever since you guys upgraded your network...

• 
  Phil D. (@skarface789) reported 10 minutes ago

  @Fidomobile hey Fido, I accidentally added. Us travel pass to my daughters number which is currently set as the default (it shouldn’t be). Customer support says the 50$ charge is going through and cannot be moved. She is nowhere close to the us and I’m here now. Please explain the logic.

• 
  Raphael Daniel (@RaphaelDan86238) reported 11 minutes ago

  @Fidomobile I think Fido is the most irritating telcom service in Canada right now!! Very horrible service experience

• 
  Faye 🙋🏻‍♀️ (@ffurdyk) reported 14 minutes ago

  @Fidomobile why are you charging 2x for Travel Passes - due to a KNOWN billing issue - but decline my case when I’ve spotted the obvious overcharge of $160 on my monthly bills? Appreciate an explanation.

• 
  Michelle Almeida (@xalmeida12345) reported 14 minutes ago

  @Fidomobile Activating the plan is easy, but cancelling it is a huge bureaucratic process. This is an abuse and a lack of respect for foreigners who use the service. But I want to make it clear that I will not pay anything. I ask that you act with decency and cancel the charges.

• 
  Evan (@evanoftheyukon) reported 15 minutes ago

  I've been trying to cancel my phone line with @Fidomobile, and as far as I can tell, they've made it completely impossible to do that. Every time I've called (4 times) and gotten to the point where the rep realizes they can't convince me to stay, they hang up. (1/20)

• 
  Aephraim Steinberg (@QuantumAephraim) reported 20 minutes ago

  @FidoSolutions @Fidomobile ChatGPT seems correct: "What you saw is not accidental: AskJack has hard stop conditions. . .: Pushes a canned message. . . Disables input to prevent further escalation Repeating “agent,” “human,” or “callback” does not override this..."–@Fido has PROGRAMMED it to REFUSE to help.

• 
  KiTsKOrNeR (@RealKiTsKorner) reported 20 minutes ago

  So you have no person to person interaction w customer service? I have to wait until Thursday for a call back? Are you fn kidding me? @Fidomobile @Rogers

• 
  leaky (@leaky766) reported 20 minutes ago

  @RealKiTsKorner @Fidomobile @Rogers Unreal isnt it ? Shockingly bad customer service ......