Fido outages and service status in Sainte-Catherine, Quebec
Some problems detected
Users are reporting problems related to: phone and internet.
Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Sainte-Catherine, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Sainte-Catherine, Quebec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sainte-Catherine, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at Fido
Fido is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Fido Issues Reports Near Sainte-Catherine, Quebec
Latest outage, problems and issue reports in Sainte-Catherine and nearby locations:
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Richard Beck (@richard_beck) reported from La Prairie, Quebec@reneritchie Come over to the bright side that is Fido - never had that happen to me
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TIGER (@navedtehseen) reported from Montréal, Quebec@Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?
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Jose, sin tilde. (@joecconde) reported from Westmount, Quebec@Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?
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sidra🥺🥰 (@badkutthi) reported from Montréal, QuebecFido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧
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Neil (@imneilocampo15) reported from Montréal, Quebec@Fidomobile worst company ever. I will change to Rogers.
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Yaz Kh (@Yazkh) reported from Montréal, Quebec@Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Ammi jangra (@jangra0215) reported@Fidomobile We have been trying to contact Fido for months with no response. We repeatedly requested to cancel our mobile plan as we are no longer living in Canada, yet we keep getting charged. Emails have gone unanswered, and this ongoing lack of support is totally unacceptable.
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Josh Robins (@joshie2424) reported@Fidomobile wonderful ask Jack doesn’t really work. I wanted to know if there’s an RCS outage and it wanted to have me talk to someone in two days I live in the GTA is there an RCS outage
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Rizwan Mohamed (@riz_mohamed) reported@FidoSolutions @Fidomobile used to be the best Now #fido is terrible. I have an issue and need to wait until Wednesday for a callback. #worst #CustomerService
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Nicole (@GreencitygalTO) reported@Fidomobile @RogersHelps Team I need some help! Transfered my mom's existing number from Rogers to Fido, but we are getting billed by both! Rogers is billing old #, Fido is billed new #, and her existing Rogers number should have transferred over. Who do I start with for help?
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Royal Caribbean Terrier 👑 (@eranxah) reported@JollySweets @Fidomobile @VirginPlus It's ridiculous. The explanation is hilarious "in order to improve our service offering, we're charging you 5 bucks. Thanks for being a longtime customer!".
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Dimy Da Plug (@dimydaplug) reported@Fidomobile you guys are the worst! No live support, only call back requests with no actual call back. I need to link my accounts and have been trying for weeks. I will switch over to a new company if I don’t get this resolved asap!
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Lemonade (@LemonadeOnAir) reported@Fidomobile want to temporarily pause my fido plan, help!!!
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boja_reddii (@BojaReddii) reported@Rogers @RogersHelps @Fidomobile This issue has been ongoing since Nov 2025. I signed up for Rogers Internet at Scarborough Town Centre where Sahil Kapre (Salesperson ID: 14010302) promised a $75 bill credit to my Fido account in the 2nd billing cycle. #CustomerService
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Stacks_₿s (@stacks_sats) reported@Rogers @Fidomobile WHY IS YOUR CUSTOMER/TECHNICAL SUPPORT TEAM SO BAD!? NOBODY SPEAKS FLUENT ENGLISH AND IT TAKES DAYS TO GET A CALL BACK. Ridiculous. Slap in the face to customers who have been with you for years. I'm switching.
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Mama bless (@zoomieking00) reportedWhy can’t I talk to a real person when I call @Fidomobile I just called right now and they are booking appointments for call backs on Monday, nothing earlier. Why do I have to wait until Monday to speak to a live person or get my problem resolved, that is ridiculous!!