Fido outages and service status in Sainte-Catherine, Quebec

Problems in the last 24 hours in Sainte-Catherine, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sainte-Catherine, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Sainte-Catherine, Quebec

Latest outage, problems and issue reports in Sainte-Catherine and nearby locations:

• 
  Yaz Kh (@Yazkh) reported 1 minute ago from Montréal, Quebec

  @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

• 
  Richard Beck (@richard_beck) reported 6 minutes ago from La Prairie, Quebec

  @reneritchie Come over to the bright side that is Fido - never had that happen to me

• 
  Neil (@imneilocampo15) reported 8 minutes ago from Montréal, Quebec

  @Fidomobile worst company ever. I will change to Rogers.

• 
  Jose, sin tilde. (@joecconde) reported 10 minutes ago from Westmount, Quebec

  @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

• 
  TIGER (@navedtehseen) reported 34 minutes ago from Montréal, Quebec

  @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

• 
  sidra🥺🥰 (@badkutthi) reported 57 minutes ago from Montréal, Quebec

  Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Not Op Cue (@NotOpCue) reported 3 minutes ago

  @iFightForKids That's why I switched from @Fidomobile when they raised my price, cause the Ai virtual call in was so unbearable and you could not speak to a human same day. You had to book a callback for several days down the week.

• 
  Leanne Schira (@lschira) reported 4 minutes ago

  @FidoSolutions @Fidomobile @fidoso so he just waited over 2 hours on hold and they now just disconnected him.... HELP!!

• 
  Nojan Emd (@EmdNojan306) reported 6 minutes ago

  @Fidomobile another week went by and my voicemail is still in French. No support from Fido. I have been placed on hold for hours

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 6 minutes ago

  @Fidomobile sucks ! If you're with Fido consider switching service providers. I suspect this is Rogers' grand plan to poach Fido customers but they won't get me. I'd much rather go to a whole other provider! Don't DM me asking for my account number either. Just do the needful !

• 
  Josh Robins (@joshie2424) reported 6 minutes ago

  @Fidomobile wonderful ask Jack doesn’t really work. I wanted to know if there’s an RCS outage and it wanted to have me talk to someone in two days I live in the GTA is there an RCS outage

• 
  Philomena Gunk (@macaghalla) reported 11 minutes ago

  I've had @Fidomobile since 1996. 30 ******* years. Today, I had to schedule a call back with an agent so that I can escalate an issue to a Supervisor, who will call me back in 48-72 business hours. Needless to say, I'm taking recommendations for a new provider.

• 
  Faye 🙋🏻‍♀️ (@ffurdyk) reported 12 minutes ago

  @Fidomobile why are you charging 2x for Travel Passes - due to a KNOWN billing issue - but decline my case when I’ve spotted the obvious overcharge of $160 on my monthly bills? Appreciate an explanation.

• 
  Intrepid Critic (@Who_knewit) reported 17 minutes ago

  @Fidomobile I understand you can’t give me specific shipping details over Twitter, and I’m not asking you to. What I am asking is whether the 1–2 day shipping timeframe that was advertised when I placed my order is still being honoured, or whether my order has actually been moved to back order. I placed the order specifically because the advertised shipping time changed from 4+ weeks to 1–2 days. Now my order says “BACK ORDERED” and “Shipping estimate: Unavailable.” If the 1–2 day timeframe I was promised at the time of purchase is being honoured, then there’s no issue. But if I’ve actually been put on back order with no shipping timeframe, I need to cancel the order. I’m simply not going to start paying for a phone I don’t have. That doesn’t make sense in any universe, and it’s not happening. My current phone works perfectly well and has plenty of storage. If this order means waiting weeks for an upgrade I only decided to buy because the advertised shipping time dropped to 1–2 days, I’ll just skip the upgrade this cycle altogether. So please just confirm whether the shipping timeframe advertised when I placed the order is still being honoured. If it is, great. If not, I’ll cancel. As I stated, I'm not going to pay off the current phone I am still using to then start paying down a phone I don't have and don't know when I'll have in my possession. I really do not appreciate the bait and switch. I watched that phone for weeks and jumped on it when the shipping time dropped to 1-2 days. In the email I received from you, it said I should expect my phone in 2-5 days, which fits with the 1-2 day shipping time. If you're unavailable to meet that for your customers, WHY was it posted online?

• 
  Omotalade Kikelomo (@wandeomot) reported 17 minutes ago

  @Fidomobile why does a customer have to wait a week to speak to a specialist in order to dispute a bill? No regard for your customers?

• 
  Josh Robins (@joshie2424) reported 18 minutes ago

  @Fidomobile so now there is a giant outage of RCS. It’s all over the news. Can you tell the public when this will be fixed since you have denied it all this time.