Fido outages and service status in Saint-Philippe, Quebec

Problems in the last 24 hours in Saint-Philippe, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Saint-Philippe, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Saint-Philippe, Quebec

Latest outage, problems and issue reports in Saint-Philippe and nearby locations:

• 
  Richard Beck (@richard_beck) reported 29 minutes ago from La Prairie, Quebec

  @reneritchie Come over to the bright side that is Fido - never had that happen to me

• 
  Jose, sin tilde. (@joecconde) reported 33 minutes ago from Westmount, Quebec

  @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom McIntyre (@Shuzeke) reported 4 minutes ago

  @Fidomobile Please help, I accidentally selected change plan on one of my numbers and now I will be charged to pay out my phone amount, it was an accident

• 
  Francisco A E Diaz (@F_Ash_Diaz) reported 4 minutes ago

  @CircularLogic89 @Fidomobile Would it be too much to ask that these service providers put some sort of a check to charge the roaming like home daily charge only if the data used for the day is over 1MB, especially when they know about these issues ?

• 
  Angela F. (@RRCCowner) reported 5 minutes ago

  @Fidomobile guys I need your help. You’re AI is a joke. I can’t update the address on the account and I’ve got to sort out a cell phone we ordered, but it went to the wrong address. Can you please DM me because you’re AI and your website is beyond frustrating.

• 
  Schmermmmmmm (@schmermmmmmm) reported 5 minutes ago

  @Fidomobile HEADS UP. Your new 1-888 contact system is horrible. You cannot speak with an agent. You must choose a callback. Atrocious service. AI rage baiting service. Drives you made. Takes days for a call back.

• 
  Evan (@evanoftheyukon) reported 11 minutes ago

  @Fidomobile My issue is that I'm with Bell right now, and I haven't moved my number over (thankfully). This means that I'm stuck with a temporary Fido number that I would need to pay to port out to another provider. So I'm forced to call in order to cancel.

• 
  Ammi jangra (@jangra0215) reported 14 minutes ago

  @CihadKeskin10 @Fidomobile Same issue, we are also trying to get in touch with Fido team but they are not helpful. @Cihad did you get any response from them?

• 
  Shrikant Gupta (@Shrikan15918909) reported 14 minutes ago

  @Fidomobile Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider.

• 
  Jasmeet Walia (@JasmeetWalia10) reported 15 minutes ago

  @Fidomobile your customer service is almost non existent, I got a scheduled appointment for after 3 days and nothing is happening when I picked up the call!! I waited nothing then tried to ask virtual assistant for my scheduled callback then obviously nothing!!

• 
  Jennifer (@JMazda26) reported 16 minutes ago

  @Fidomobile is your tech support 24 hours ?

• 
  Kirito96 (@kirito_9668) reported 17 minutes ago

  @Fidomobile whoever is working on your AI needs to be let go. Other companies out of the box AI will do better than the **** you have. Now hard to train your AI.