Fido outages and service status in Saint-Philippe, Quebec

Problems in the last 24 hours in Saint-Philippe, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Saint-Philippe, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Saint-Philippe, Quebec

Latest outage, problems and issue reports in Saint-Philippe and nearby locations:

• 
  Richard Beck (@richard_beck) reported 4 minutes ago from La Prairie, Quebec

  @reneritchie Come over to the bright side that is Fido - never had that happen to me

• 
  Jose, sin tilde. (@joecconde) reported 52 minutes ago from Westmount, Quebec

  @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin (@Kevin55515892) reported 2 minutes ago

  @cptsilvertooth @Fidomobile I cancelled my service with Fido too. Everyone else should do the same

• 
  Prashanth Bajjuri (@PrashanthB20499) reported 2 minutes ago

  @Fidomobile Filing CCTS complaint. Mar 22: Promised $27/80GB. Agent ran credit check + wrong area code. Mar 24: 5hrs on calls, tech says porting impossible unless I pay $70. Cancelled, but billed $116 today (Mar 26) for UNUSED service. Void this now. #CCTS #Fido #Telecom

• 
  🇨🇦Palmer says: You can't accept the truth! (@001PalmerA) reported 4 minutes ago

  Man @Fidomobile and @Rogers Your customer service really sucks now. Now we have to schedule a appointment with your stupid ******* AI. That is so stupid it only cares about paying bills. So if we want to speak to a human being about a issue with a bill or account. It BS!

• 
  Polygolferous (@OG_BC_Citizen) reported 5 minutes ago

  @Fidomobile your customer service is a complete travesty. I'm trying to change address, but I can't even login to my account bc your website never sends the verification code. AI chat bot is useless. Phone dial-a-bot is useless. I'll just let you guys bill the wrong address

• 
  Nojan Emd (@EmdNojan306) reported 7 minutes ago

  @Fidomobile another week went by and my voicemail is still in French. No support from Fido. I have been placed on hold for hours

• 
  B-rantone (@_Brantone) reported 9 minutes ago

  Yikes, @Fidomobile makes it really hard to get in contact with them. Used to be great customer service. But trying online chat is useless and phone just goes in circles. Time to switch.

• 
  Smitty’s Stake House (@SmittyStakez) reported 9 minutes ago

  @Fidomobile What’s the point of customer service if you can’t even talk to anyone but bots??

• 
  cali dreamer (@cali_dreamer12) reported 13 minutes ago

  @Fidomobile your customer service is the worst

• 
  Next Gen LLM Healing (@HumansAndDroids) reported 16 minutes ago

  hey @Fidomobile if this is your real handle please reply. your AI support is frustrating, it keeps suggesting me to go to website and never connects me to a human.. on the website i don't see any option to cancel one of my lines

• 
  Kismet Book Club (@KismetBookClub) reported 17 minutes ago

  @Fidomobile FIDO MOBILE ALERT!! Fido has switched 100% AI assistants. Mine cannot understand or help me. A human can call me back next week!!! My phone is cut off for no payment even tho it is automatic debit and i have money in my account. FIDO i have no phone service and i am HAPPY TO PAY! ALERT ALERT ALERT FIDO NO LONGER HAS HUMANS AVAILABLE FOR INCOMING CUSTOMER SERVICE CALLS Today is THURSDAY and a human can call next week!!!!!