Fido

Fido Outage Report in Terrebonne, Lanaudière, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Terrebonne, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Terrebonne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Terrebonne, Lanaudière, Québec 03/28/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (28%)

    Internet (28%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Terrebonne, Québec

Latest outage, problems and issue reports in Terrebonne and nearby locations:

  • richard_beck Richard Beck (@richard_beck) reported from Longueuil, Québec

    @jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

  • KrazyKaren3 Krazy Karen 🇨🇦 (@KrazyKaren3) reported from Repentigny, Québec

    Damn right Fido

  • skarpontinis stacie (@skarpontinis) reported from Laval, Québec

    @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

  • badkutthi sidra🥺🥰 (@badkutthi) reported from Montréal, Québec

    Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • sepideh_208 sepideh (@sepideh_208) reported

    @Fidomobile I ordered the new phone in June but it was backordered and I got it recently so it is Fido 's issue not mine. I have been trying to call all day today, I got connected once the person said wrong department and transferred me, I was on hold for one hour, someone picked up

  • peace_wallet B-urself (@peace_wallet) reported

    @Fidomobile Why is my service suspended even though my phone is 5G compatible and I followed all the settings exactly as mentioned on your website? Can someone explain what's going on?

  • panesartrades Arsh Panesar (@panesartrades) reported

    @Fidomobile I just realized my device is 5g compatible and I did speak to customer service agent few weeks ago who advised me to do nothing because my phone is 5g compatible but yet I still cannot make or receive calls?, My phone is oneplus 12R and it definitely supports all the bands.

  • ijjosf JOSEPH THOMAS (@ijjosf) reported

    @Fidomobile I want my network back. I was using my sim in 4 g compatible device.still my service got suspended. I can't move forward without phone service.

  • rouquinne rouquinne 🇺🇦🌻 (@rouquinne) reported

    @Fidomobile It says they can't tell if my device is compatible. Obviously, my device IS compatible - I have been using it for 2 years on your network with absolutely NO problems! I'm not interested in getting an expensive new phone if that's your next suggestion.

  • FranciscaVerg16 Francisca Vergara (@FranciscaVerg16) reported

    @Fidomobile You never said there was an extra charge, and this isn't my fault. You're the ones to blame. I'm very upset. If you don't resolve this now, I'll have to cancel my plan.

  • FranciscaVerg16 Francisca Vergara (@FranciscaVerg16) reported

    @mrxisonx @Fidomobile Fido is a scam. They can't possibly charge us a fee for this. It's okay to lose service, but charging a fee is the last straw! I have a 5G-compatible phone, and they still charged me! This deserves a massive collective complaint!

  • saurabhmkj Saurabh Mukherjee (@saurabhmkj) reported

    @Fidomobile - No budget for customer support? Only IVR and if you need to talk to specialist, call back appointment only after 2 days. And for any reason if you miss that call, schedule another again after 2 days? #fidosucks

  • rouquinne rouquinne 🇺🇦🌻 (@rouquinne) reported

    @Fidomobile I have been a customer for almost 20 years. Do you REALLY think that my current phone won't work on a 4G network? Do you REALLY think I'm still using a 20-year old tiny Nokia phone? I tried and tried to call the number you sent to me to give my updated information.

  • sepideh_208 sepideh (@sepideh_208) reported

    @Fidomobile And said wrong department again and said I can't transfer you so you have to hang up and call again. What kind of customer service is this? Making me call again and stay on hold again. Not acceptable. Fido has given me a terrible experience since June cause I have been calling