Fido Outage Report in Whitchurch-Stouffville, Ontario
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Whitchurch-Stouffville, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Whitchurch-Stouffville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 18: Problems at Fido
Fido is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (58%)
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Internet (21%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (1%)
Live Outage Map Near Whitchurch-Stouffville, Ontario
The most recent Fido outage reports came from the following cities: Richmond Hill and Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond Hill |
Phone | |
| Newmarket |
Internet | |
| Uxbridge |
Phone | |
| Markham |
Phone | |
| Richmond Hill |
Total Blackout | |
| Newmarket |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Whitchurch-Stouffville, Ontario
Latest outage, problems and issue reports in Whitchurch-Stouffville and nearby locations:
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Vladimir Dronov
(@dronkoff) reported
from
Richmond Hill, Ontario
@Fidomobile Managed to replace it. Hope it'll help.
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Carolina Torres
(@carot0rres) reported
from
Vaughan, Ontario
Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage
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DaveGatsby
(@DaveGatsby) reported
from
Markham, Ontario
@FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.
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Shannon Roszell
(@shannon_roszell) reported
from
Vaughan, Ontario
Very disappointed by customer service from @Fidomobile Charged $85 in roaming charges when I had my roaming turned off. I think it’s time for a new provider. #fido #fidomobility #disappointed #poorcustomerservice
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Dilip Jadeja
(@dilipjadeja25) reported
@Fidomobile And read this:- I went to Fido store to discuss this , you know what they’ve said? We can only sell services, you have to call them from your number!!! I said I can’t, my account got suspended! “You can find a friend and call !” Is this how you treat your customers? @Fidomobile
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Dilip Jadeja
(@dilipjadeja25) reported
@Fidomobile Callback system is pathetic. I scheduled the call back today. You know what happened? Fido canceled my service, without notice nothing. And guess what? I was not able to receive any call! Do me a favour, set a call back today, will you?
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Dilip Jadeja
(@dilipjadeja25) reported
@Fidomobile is making my life worse. Can’t even speak to customer representatives
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Cody Doucet
(@Doucet3) reported
@Fidomobile I’ve tried it 5 times every time it asks if I would like to schedule a callback I say yes, then the very next response is “I’m unable to help you call back again later” in a quiet room so there’s no margin or error thinking the system heard something.
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gimewaan diamond
(@wazit2ya) reported
Can we put a pause on #AI customer service until it’s figured out better? I have yet to have it be helpful. Maybe all that you charge for service could be used to hire humans? @Fidomobile @LeonsFurniture ?
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Cihad Keskin
(@CihadKeskin10) reported
Hi @Fidomobile, I’m abroad and my 6-month line suspension is ended. I can’t call from here and chat couldn’t help. Can you please either extend the suspension or cancel my line to avoid charges? Can I keep my number for reactivation later? Thanks!
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Gene Sullivan
(@BCOKViews) reported
@OmaruSensei @FidoSolutions @Fidomobile Got a call back from Fido - customer retention rep perhaps - Advised to get a new sim card at a FIDO kiosk free of charge.
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Gene Sullivan
(@BCOKViews) reported
@OmaruSensei @FidoSolutions Let me know if you tried getting a new Sim card from @Fidomobile. I'm in the same boat trying to find a solution before jumping carriers.
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Gene Sullivan
(@BCOKViews) reported
@_v_e_n @renukamendiss @Fidomobile No issues with Bell at all using their VoLTE right?
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Prateek Garg
(@Prateek_Garg95) reported
@Fidomobile You added an $84 charge for my 3G to 5G migration—even though I upgraded to an iPhone 14 from Fido and was told there’d be no charge. I’ve called multiple times, was told it’s removed, but it’s STILL showing in the app. Please fix this ASAP. Extremely fed up. #worst