Fido

Fido Outage Report in Whitchurch-Stouffville, Ontario

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Whitchurch-Stouffville, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Whitchurch-Stouffville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Whitchurch-Stouffville, Ontario 02/11/2026 03:00

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Live Outage Map Near Whitchurch-Stouffville, Ontario

The most recent Fido outage reports came from the following cities: Richmond Hill.

Loading map, please wait...
City Problem Type Report Time
CanadaRichmond Hill Internet
CanadaRichmond Hill Phone
CanadaUnionville Internet
CanadaRichmond Hill Phone
CanadaNewmarket Internet
CanadaUxbridge Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Whitchurch-Stouffville, Ontario

Latest outage, problems and issue reports in Whitchurch-Stouffville and nearby locations:

  • shannon_roszell Shannon Roszell (@shannon_roszell) reported from Vaughan, Ontario

    Very disappointed by customer service from @Fidomobile Charged $85 in roaming charges when I had my roaming turned off. I think it’s time for a new provider. #fido #fidomobility #disappointed #poorcustomerservice

  • DaveGatsby DaveGatsby (@DaveGatsby) reported from Markham, Ontario

    @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

  • carot0rres Carolina Torres (@carot0rres) reported from Vaughan, Ontario

    Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • rishabh_rg rishabh gupta (@rishabh_rg) reported

    @Fidomobile hey Fidomobile, 30th January is not 31st January and when you commit to something make sure you be on it and not leave the customer without internet service. This was unacceptable, highly dissatisfied and disappointed, that's not how you treat a loyal customer

  • tanu_arushi Arushi (@tanu_arushi) reported

    @Fidomobile without my acknowledgement, add-ons were cut by suggesting a new plan. Customer executive didn't tell the change on a call. What I got was a mail which was in my junk folder that I got to know after 45 days. I charged 281$ for long-distance. Unprofessional behavior

  • Aquairena Irena Li (@Aquairena) reported

    @Fidomobile Your call center manager screwed my day. I have never seen my husband talking to anyone with his hands shaking due to all the anger from one simple billing issue. We still have got your flyer that offers us a $35 plan and the small words say “$20/mo bill credit”

  • aaayjc A (@aaayjc) reported

    @Fidomobile fix your damn network

  • Aquairena Irena Li (@Aquairena) reported

    @CircularLogic89 @Fidomobile One helpful rep on my third call confirmed that the promotion was never set up at the beginning. So if I wait until my third or fourth or fifth bill, I will still be charged for the full monthly fee with no monthly discount and no credit on the activation fee.

  • seonhosii1972 Seonhosii1972 (@seonhosii1972) reported

    @FidoSolutions @Fidomobile I would only like to speak with Pinal and no one else. She’s the agent who helped me closed and cancel my account on Dec 23, 22. I have already tried to resolve this issue twice with other agents but am only finding different excuses.

  • Mariam787068241 Mariam Didi (@Mariam787068241) reported

    @Fidomobile have been trying to contact customer service, worst ever.

  • Abbaniii arusha (@Abbaniii) reported

    @Fidomobile @FidoSolutions I’ve never been this frustrated and disappointed with your service before. Your employees gave me incorrect information, promised to have the issues FROM YOUR END resolved within 48 hours and then take more an 1 week for a simple internet installation?

  • balipikin Balipikin (@balipikin) reported

    @Fidomobile does the outage affect your services? Because, why?

  • sidgracious Am I tweeting through it right? (@sidgracious) reported

    It will never not be funny to me that FOR YEARS @fidomobile has called its app "My Account" Like if KFC just called itself "Your Order"