Fido Outage Report in Markham, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Markham, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Markham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (48%)
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Phone (43%)
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E-mail (5%)
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Wi-fi (4%)
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Total Blackout (1%)
Live Outage Map Near Markham, Ontario
The most recent Fido outage reports came from the following cities: Toronto, Richmond Hill, Unionville and Ajax.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Richmond Hill |
Phone | |
| Toronto |
Wi-fi | |
| Unionville |
Internet | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Markham, Ontario
Latest outage, problems and issue reports in Markham and nearby locations:
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rr.
(@iamdieroiramor) reported
from
Toronto, Ontario
@Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.
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Michael-Lamont Lytle
(@michaellamontl) reported
from
Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
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Lauren
(@yearoflauren) reported
from
Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
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Sarah Antonio
(@SarahPSmart) reported
from
Toronto, Ontario
@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
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KJ 💙⚾️
(@aintyourcuppa) reported
from
Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
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a cuppa tee
(@acuppatee) reported
from
Toronto, Ontario
@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
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Juhi Apte
(@Jwoohoo) reported
from
Toronto, Ontario
@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
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Dino Mani
(@DinoMani2) reported
from
Toronto, Ontario
@Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives
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Saeid
(@S_Khademi) reported
from
Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
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Vladimir Dronov
(@dronkoff) reported
from
Richmond Hill, Ontario
@Fidomobile Managed to replace it. Hope it'll help.
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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Mich Chung
(@MichelleMoniq10) reported
from
Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the old customer? 😔
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Andrea Velez
(@AndreaVelez93) reported
from
Toronto, Ontario
@Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
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Dan the man 🇨🇦 🏒🏖
(@danwarren6) reported
from
Toronto, Ontario
@BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Ketu Patel
(@ketupatel2211) reported
@FidoSolutions @Fidomobile If you can’t understand how to provide the good service to customer, how do you guys control service interruption. I don’t understand what’s the meaning of temporary suspension when you receive a bill to pay. Highly dissatisfaction, not recommended to others.
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BANKROLLSLAUT
(@Writings) reported
whoever at @Fidomobile hates me, congrats. i had 0 service and in consequence received 0 calls/msgs from my lovers today. thanks for breaking my heart.
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Am I tweeting through it right?
(@sidgracious) reported
It will never not be funny to me that FOR YEARS @fidomobile has called its app "My Account" Like if KFC just called itself "Your Order"
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Rrrrrrrrrrrrr
(@Rita380) reported
@Fidomobile Lol be a better customer friendly company. I’ve endured to many years of being overcharged for peanuts on my data plan. Do me a fa or tho, put me on the do not contact list to beg me back, I’ll never return to Fido again. I’m taking my phone number and leaving you the dog.
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LY
(@QZTAcct) reported
@Fidomobile I barely use my phone. I basically pay you people 10 bucks for every call I make, and you people can't do something as simple as just billing me correctly? Twice now I've been charged a low balance top up hours after a monthly top up. Fix your ****** systems.
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Lady Gaga's Gucci Accent 💖
(@KTSylar) reported
Spent 3+ hours of my day off on the phone with @Fidomobile (on behalf of my grandma), and this company is hot trash. I'm floored at the customer service response on a company level. I'm convinced the only ppl keeping Fido in business are the poor souls trapped in contracts. 🤮🤮
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Sophia Ceva
(@CevaSophia) reported
@FidoSolutions The problem is that @Fidomobile thinks they can pick when & how a customer communicated with them but it is up to the customer. Expecting us to make an appointment to reach someone by phone is disgusting. Moving to Telus!
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Canada Startup Company
(@canstartco) reported
Why we strongly recommend all businesses to NEVER outsource support. I was on a 45 minute call with #fido just for Ms Kamal @Fidomobile to give me excuses, continually making typing sounds and still not able to do a simple SIM migration.
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Rrrrrrrrrrrrr
(@Rita380) reported
@Fidomobile I feel completely liberated, after 20 years of awful service I have jumped ship and left Fido… thanks to the unfriendly customer service and the unfriendly company. Toodaaloos
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Sophia Ceva
(@CevaSophia) reported
@Fidomobile @FidoSolutions I got my issue sorted within mins by pretending I'm a new customer &calling, all while the inept Chat Rep had me on hold as she "read notes on my file". Anyone reading this call Fido pretending you are new do not give in to their new system #FidoSucks