Fido outages and service status in Markham, Ontario

Problems in the last 24 hours in Markham, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Markham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Markham, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Toronto county.

City	Problem Type	Report Time
Toronto	Phone	2 days ago
Toronto	Phone	1 month ago
Toronto	Internet	1 month ago
Toronto county	Total Blackout	2 months ago
Toronto	Internet	2 months ago
Toronto	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Markham, Ontario

Latest outage, problems and issue reports in Markham and nearby locations:

• 
  Andrea Velez (@AndreaVelez93) reported 6 minutes ago from Toronto, Ontario

  @Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf

• 
  Rachael Collier (@rachaelmcollier) reported 8 minutes ago from Toronto, Ontario

  @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 10 minutes ago from Toronto, Ontario

  @Fidomobile What about the old customer? 😔

• 
  JP (@JarylleAdriane) reported 13 minutes ago from Toronto, Ontario

  @Fidomobile u getting issues with civerage around east york toronto rn?

• 
  Michael-Lamont Lytle (@michaellamontl) reported 17 minutes ago from Toronto, Ontario

  Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

• 
  Ashutosh Nayak (@nayakashu) reported 17 minutes ago from Toronto, Ontario

  @Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.

• 
  StevieB (@stevetogm) reported 18 minutes ago from Toronto, Ontario

  @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

• 
  Derrel (@SDerrel) reported 19 minutes ago from Toronto, Ontario

  @FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

• 
  Livin Lavi$h (@_SlickLivin_) reported 20 minutes ago from Ajax, Ontario

  Wtf is going on with @Fidomobile , no service whatsoever

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 32 minutes ago from Toronto, Ontario

  @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

• 
  Samiksha Rane (@samikshasrane) reported 35 minutes ago from Toronto, Ontario

  @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

• 
  Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported 39 minutes ago from Toronto, Ontario

  @BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks

• 
  Saad Bin Farooq (@EsBeeEf) reported 41 minutes ago from Toronto, Ontario

  Is #Fido down in GTA? Can someone please confirm. @Fidomobile

• 
  Jorge Barbosa (@TheCarpenter79) reported 43 minutes ago from Toronto, Ontario

  @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

• 
  Vladimir Dronov (@dronkoff) reported 46 minutes ago from Richmond Hill, Ontario

  @Fidomobile Managed to replace it. Hope it'll help.

• 
  Dan Levy (@TheDanLevy) reported 47 minutes ago from Toronto, Ontario

  Fido Internet just suddenly went out Anyone else also lose internet using @FidoSolutions Internet in North York, Toronto area of M3H postal code (or anywhere in Toronto/GTA)? Cuz maybe it’s just me Trying the ol’ unplug-plugin of the @Fidomobile modem 🤞🏼 to see if it’ll fix

• 
  Sarah Antonio (@SarahPSmart) reported 51 minutes ago from Toronto, Ontario

  @Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !

• 
  Shannon Roszell (@shannon_roszell) reported 52 minutes ago from Vaughan, Ontario

  Very disappointed by customer service from @Fidomobile Charged $85 in roaming charges when I had my roaming turned off. I think it’s time for a new provider. #fido #fidomobility #disappointed #poorcustomerservice

• 
  Carolina Torres (@carot0rres) reported 55 minutes ago from Vaughan, Ontario

  Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 55 minutes ago from Toronto, Ontario

  So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jasmeet Walia (@JasmeetWalia10) reported 5 minutes ago

  @Fidomobile your customer service is almost non existent, I got a scheduled appointment for after 3 days and nothing is happening when I picked up the call!! I waited nothing then tried to ask virtual assistant for my scheduled callback then obviously nothing!!

• 
  Vince Ltd. (@Vince_Ltd) reported 10 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Shrikant Gupta (@Shrikan15918909) reported 12 minutes ago

  Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider. #scam

• 
  SM (@Sabisweet_s) reported 15 minutes ago

  @Fidomobile honestly so disappointed. Been a loyal customer for YEARS and there’s zero appreciation for long-time customers. No help, no solutions. Loyalty clearly means nothing.

• 
  Nicole (@GreencitygalTO) reported 15 minutes ago

  @Fidomobile @RogersHelps Team I need some help! Transfered my mom's existing number from Rogers to Fido, but we are getting billed by both! Rogers is billing old #, Fido is billed new #, and her existing Rogers number should have transferred over. Who do I start with for help?

• 
  Pete (@floofydoofbkup) reported 16 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Aden (@aden_hq) reported 20 minutes ago

  @TrcTrials123 @Fidomobile That sounds incredibly frustrating. Billing errors that take multiple channels to resolve are the worst. Hope they sort it out for you soon.

• 
  Leanne Schira (@lschira) reported 21 minutes ago

  @FidoSolutions The callback option was 2-3 days away!!!!! That's unacceptable. The phone number is used for WORK. Please fix this ASAP. @Fidomobile @fidosolu

• 
  Masih (@masihhaha) reported 22 minutes ago

  @Fidomobile it’s sickening the garbage service you provide to your customers. You should be ashamed of the terrible and trash support system you have. All this money you charge for absolutely ******* nothing.

• 
  Lori (@LoriinDurham) reported 23 minutes ago

  @Fidomobile @Rogers worst experience getting customer service. $400 a month and can’t get service