Fido Outage Report in Markham, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Markham, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Markham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (46%)
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Phone (45%)
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E-mail (5%)
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Wi-fi (4%)
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Total Blackout (1%)
Live Outage Map Near Markham, Ontario
The most recent Fido outage reports came from the following cities: Toronto, Richmond Hill, Unionville and Ajax.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Richmond Hill |
Phone | |
| Toronto |
Wi-fi | |
| Unionville |
Internet | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Markham, Ontario
Latest outage, problems and issue reports in Markham and nearby locations:
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Jay Goodman
(@wd78pp) reported
from
Toronto, Ontario
@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
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Derrel
(@SDerrel) reported
from
Toronto, Ontario
@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.
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Nexonta Tech
(@Hewster333) reported
from
Toronto, Ontario
FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.
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Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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Walied Khogali Ali
(@waleedkhogali) reported
from
Toronto, Ontario
After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
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Romi Joshi
(@LooseRomi) reported
from
Toronto, Ontario
I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.
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Mahmoud "Moody" Shabeeb
(@ItisMoody) reported
from
Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
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DaveGatsby
(@DaveGatsby) reported
from
Markham, Ontario
@FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.
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hot potato
(@_parab0la) reported
from
Toronto, Ontario
Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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Samiksha Rane
(@samikshasrane) reported
from
Toronto, Ontario
@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.
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Goli 🦸🏻♀️
(@golrokhbahri) reported
from
Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
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Rachael Collier
(@rachaelmcollier) reported
from
Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
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MJE
(@Brand_scientist) reported
from
Toronto, Ontario
@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff
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Sofia Heaux
(@HeauxSofia) reported
from
Toronto, Ontario
How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile
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Bhavin Shah
(@BhavinShahTO) reported
from
Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
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Livin Lavi$h
(@_SlickLivin_) reported
from
Ajax, Ontario
Wtf is going on with @Fidomobile , no service whatsoever
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Livin Lavi$h
(@_SlickLivin_) reported
from
Ajax, Ontario
@BudimanBenito @Fidomobile Just read a bunch of tweets regarding the issue, hopefully they get it fixed up soon.
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Ryan Prayogo
(@ryanprayogo) reported
from
Midtown Toronto, Ontario
@Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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ELY ABITBOL
(@ELYABITBOL) reported
I will be sure to let everyone know about my terrible experience with @Fidomobile . I cannot recommend your services to anyone based on this experience.
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Atian
(@atiiaan) reported
@Fidomobile I've been experiencing the worst customer service since I've added a new line to my account. Fido agent makes a mistake and I'm the one who has to be on phone/chat with them for few hours just to fix his one mistake! It's been more than 2 months
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Avantika Dora
(@lildorry) reported
@Fidomobile @RogersHelps @ONconsumer I’m an international student that came in December and is struggling with finances.I’m being wrongfully charged $500 for international calling which were done in 2 months and charged altogether. I’m in no capacity to pay these charges. Help me
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ELY ABITBOL
(@ELYABITBOL) reported
@Fidomobile I was promised a certain rate, but instead, I have been paying much more than I was told at the store The fact that you have been overcharging me for months is unacceptable. I trusted your company to provide me with honest services,I feel like I have been let down
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LifestyleDigs
(@TheLifestyleDig) reported
@tamcos71 @Fidomobile @FidoSolutions Oh man that sucks! My roaming is off too. Fido credited back my money because they couldn't prove I was down in the states on calls and texts and using data. I rarely touch my phone when I'm outside Canada. Can you ask them for the proof you were on your phone?
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nyssa m
(@nyss22) reported
@NAVJOTK68464322 @Fidomobile @FidoSolutions I'm never one to resort to complaining online but I am disgusted with fidos billing practices. I have been a loyal customer for 20+ years and suddenly a late payment is hit with $2 daily interest. Loyalty means nothing to this company.
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Vignesh R
(@vignesh22jan) reported
@Fidomobile - I returned my Home internet router on 24/03/2023, but i got an email today saying that the equipment is not yet received. I have a copy of the Canada post recipe. Can you help.
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Zakaria Nadir
(@ZacNadir) reported
@Fidomobile Unable to sign in to my account after I enabled mfa! Please assist!
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Tammy H
(@tamcos71) reported
@KarenWenLin @Fidomobile They also charge for roaming when your roaming is turned off in another country. Apparently WE have to call them to opt out. Huh? Never had to do that with other companies. Brutal.
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Crow - Doing Commissions
(@TheCrowMaiden) reported
@Fidomobile Considering you guys email me for every other little thing that happens, I find it poor business practice that your only notification that my base fee would be going up $2 was ONE message on ONE bill in February, with no other reminder or communication.