Fido outages and service status in Markham, Ontario

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Fido generated 1 outage signal in the last 24 hours around Markham, including 1 direct report.
The most common problems reported in this area mention Phone.
The most recent signal from this area was received Jul 3, 10:31 PM EDT.

Phone (100%)

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Markham, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Markham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Markham	Baseline
Jul 3, 12:00 AM EDT	0	0	0
Jul 3, 12:20 AM EDT	0	0	0
Jul 3, 12:40 AM EDT	0	0	0
Jul 3, 1:00 AM EDT	0	0	0
Jul 3, 1:20 AM EDT	0	0	0
Jul 3, 1:40 AM EDT	0	0	0
Jul 3, 2:00 AM EDT	0	0	0
Jul 3, 2:20 AM EDT	0	0	0
Jul 3, 2:40 AM EDT	0	0	0
Jul 3, 3:00 AM EDT	0	0	0
Jul 3, 3:20 AM EDT	0	0	0
Jul 3, 3:40 AM EDT	0	0	0
Jul 3, 4:00 AM EDT	0	0	0
Jul 3, 4:20 AM EDT	0	0	0
Jul 3, 4:40 AM EDT	0	0	0
Jul 3, 5:00 AM EDT	0	0	0
Jul 3, 5:20 AM EDT	0	0	0
Jul 3, 5:40 AM EDT	0	0	0
Jul 3, 6:00 AM EDT	0	0	0
Jul 3, 6:20 AM EDT	0	0	0
Jul 3, 6:40 AM EDT	0	0	0
Jul 3, 7:00 AM EDT	0	0	0
Jul 3, 7:20 AM EDT	0	0	0
Jul 3, 7:40 AM EDT	0	0	0
Jul 3, 8:00 AM EDT	0	0	0
Jul 3, 8:20 AM EDT	0	0	0
Jul 3, 8:40 AM EDT	0	0	0
Jul 3, 9:00 AM EDT	0	0	0
Jul 3, 9:20 AM EDT	0	0	0
Jul 3, 9:40 AM EDT	0	0	0
Jul 3, 10:00 AM EDT	0	0	0
Jul 3, 10:20 AM EDT	0	0	0
Jul 3, 10:40 AM EDT	0	0	0
Jul 3, 11:00 AM EDT	0	0	0
Jul 3, 11:20 AM EDT	0	0	0
Jul 3, 11:40 AM EDT	0	0	0
Jul 3, 12:00 PM EDT	0	0	0
Jul 3, 12:20 PM EDT	0	0	0
Jul 3, 12:40 PM EDT	0	0	0
Jul 3, 1:00 PM EDT	0	0	0
Jul 3, 1:20 PM EDT	0	0	0
Jul 3, 1:40 PM EDT	0	0	0
Jul 3, 2:00 PM EDT	0	0	0
Jul 3, 2:20 PM EDT	0	0	0
Jul 3, 2:40 PM EDT	0	0	0
Jul 3, 3:00 PM EDT	0	0	0
Jul 3, 3:20 PM EDT	0	0	0
Jul 3, 3:40 PM EDT	0	0	0
Jul 3, 4:00 PM EDT	0	0	0
Jul 3, 4:20 PM EDT	0	0	0
Jul 3, 4:40 PM EDT	0	0	0
Jul 3, 5:00 PM EDT	0	0	0
Jul 3, 5:20 PM EDT	0	0	0
Jul 3, 5:40 PM EDT	0	0	0
Jul 3, 6:00 PM EDT	0	0	0
Jul 3, 6:20 PM EDT	0	0	0
Jul 3, 6:40 PM EDT	0	0	0
Jul 3, 7:00 PM EDT	0	0	0
Jul 3, 7:20 PM EDT	0	0	0
Jul 3, 7:40 PM EDT	0	0	0
Jul 3, 8:00 PM EDT	0	0	0
Jul 3, 8:20 PM EDT	0	0	0
Jul 3, 8:40 PM EDT	0	0	0
Jul 3, 9:00 PM EDT	0	0	0
Jul 3, 9:20 PM EDT	0	0	0
Jul 3, 9:40 PM EDT	0	0	0
Jul 3, 10:00 PM EDT	0	0	0
Jul 3, 10:20 PM EDT	0	0	0
Jul 3, 10:40 PM EDT	0	0	0
Jul 3, 11:00 PM EDT	0	0	0
Jul 3, 11:20 PM EDT	0	0	0
Jul 3, 11:40 PM EDT	0	0	0
Jul 4, 12:00 AM EDT	0	0	0

July 4: Problems at Fido

Fido is having issues since 11:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Markham, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Toronto county.

City	Problem Type	Report Time
Toronto	Phone	2 hours ago
Toronto	Phone	29 days ago
Toronto	Internet	1 month ago
Toronto county	Total Blackout	2 months ago
Toronto	Internet	2 months ago
Toronto	Phone	2 months ago

Nearby cities with recent reports

Toronto

1 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Markham, Ontario

Latest outage, problems and issue reports in Markham and nearby locations:

Mahmoud "Moody" Shabeeb (@ItisMoody) reported 8 seconds ago from Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
Romi Joshi (@LooseRomi) reported 37 seconds ago from Toronto, Ontario
I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.
Chintan Gujarati (@chintan_guj) reported 11 minutes ago from Toronto, Ontario
@FidoSolutions @Fidomobile Good morning Fido. Could you please advise one simple thing? Why do you love to deliver poor services ? Is thz something you love to do consistently ? I think Candians stop using Fido. Don't ask my why. Plz check my dm. It's wise thing to as a company.
Ashutosh Nayak (@nayakashu) reported 11 minutes ago from Toronto, Ontario
@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
Nadine Yousif (@nadineyousif_) reported 14 minutes ago from Toronto, Ontario
For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.
Dino Mani (@DinoMani2) reported 17 minutes ago from Toronto, Ontario
@Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives
Free (@CanadaMate) reported 17 minutes ago from Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
Mich Chung (@MichelleMoniq10) reported 19 minutes ago from Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
Reena Kara (@reena_kara) reported 25 minutes ago from Toronto, Ontario
Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics
Saeid (@S_Khademi) reported 27 minutes ago from Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
JP (@JarylleAdriane) reported 28 minutes ago from Toronto, Ontario
Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
It's Just Molly Okay (@itsjust_molly) reported 30 minutes ago from Toronto, Ontario
@Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.
Carolina Torres (@carot0rres) reported 37 minutes ago from Vaughan, Ontario
Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage
Sarah Antonio (@SarahPSmart) reported 39 minutes ago from Toronto, Ontario
@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
StevieB (@stevetogm) reported 45 minutes ago from Toronto, Ontario
@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!
Ashutosh Nayak (@nayakashu) reported 52 minutes ago from Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
Nikunj Lunagariya (@OfficialNikunj) reported 55 minutes ago from Toronto, Ontario
@FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"
Jennifer D'Souza (@AwkwarDsouza) reported 56 minutes ago from Toronto, Ontario
@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?
Livin Lavi$h (@_SlickLivin_) reported 58 minutes ago from Ajax, Ontario
@BudimanBenito @Fidomobile Just read a bunch of tweets regarding the issue, hopefully they get it fixed up soon.
Vladimir Dronov (@dronkoff) reported 59 minutes ago from Richmond Hill, Ontario
@Fidomobile Managed to replace it. Hope it'll help.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

🇺🇦 Anna Filina (@afilina) reported 5 minutes ago
Clearly @Fidomobile wants to continue harassing me for money I don't owe. I guess I'll have to make a complaint to the consumer protection office. All this because they don't allow customers to report an invoicing bug, and no reasonable customer support. Incredible.
💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 10 minutes ago
Ever since you guys switched to the 5G network my phone barely works. Since March nothing works for me. I can barely receive calls, texts or even connect to a network when I need data. @Fidomobile why am I paying for a service and getting abysmal service ? Cancel my account !
richard breath (@richbreath420) reported 10 minutes ago
@Fidomobile does not want to help any customers
Lino's Version (@LinosVersion) reported 10 minutes ago
Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo
LallyA (@LallyAd) reported 11 minutes ago
@Fidomobile hi Fido trying to cancel some lines on Mya account call back is way to long
ToniTonTony (@tonitontony) reported 11 minutes ago
@FidoSolutions @Fidomobile i call to fix my account when i signed up for mobile plan but your tech rep created another account under my name instead of fixing it, i need to cancel one of my account immediately
Harmanpreet Kaur (@amberjagra) reported 13 minutes ago
@Fidomobile Worst mobile company to deal with! Charged me an activation fee on my bill when the girl in store told me there will be no fee on my account. Went back to the store to talk, told me to call customer service and now they scheduling a call back for after a week. CRAZY!!
Canadian Crimes (@canadian_crimes) reported 19 minutes ago
@Fidomobile how is reception even worse with 5g plus zero customer support
Nojan Emd (@EmdNojan306) reported 22 minutes ago
@Fidomobile can you all imagine my voice mail is in French and I can’t get a hold anyone until Tuesday at 3:30pm. Because Fido’s customer service is in Indian. I have been with Fido for 20 years
I Don't PC (@Hendy111) reported 24 minutes ago
@Fidomobile why has it taken 7 phone calls so far, problem still not sorted out, for our Black Friday phone that never made it to us, was sent back to you, then cancelled and now you want to raise our monthly bill with no phone in hand yet. And we’ve been charged for everything.