Fido outages and service status in Markham, Ontario
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Markham, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (50%)
- Total Blackout (25%)
- Phone (25%)
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Markham, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Markham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Markham, Ontario
The most recent Fido outage reports came from the following cities: Toronto, Toronto county, and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Phone | 8 days ago |
|
Toronto
|
Internet | 12 days ago |
|
Toronto county
|
Total Blackout | 29 days ago |
|
Toronto
|
Internet | 29 days ago |
|
Toronto
|
Phone | 1 month ago |
|
Toronto
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Markham, Ontario
Latest outage, problems and issue reports in Markham and nearby locations:
-
Jay Goodman (@wd78pp) reported from Toronto, Ontario@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
-
👑 (@DeanLubaki) reported from Toronto, Ontario.@1Password it's very problematic that the only way of recovering 2FA is through a recognized browser. I never use the browser on my personal computer because I have the app. Worst, it's not possible to issue backup codes for cold storage or use a FIDO Yubikey.
-
Bhavin Shah (@BhavinShahTO) reported from Toronto, Ontario@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
-
Vladimir Dronov (@dronkoff) reported from Richmond Hill, Ontario@Fidomobile Managed to replace it. Hope it'll help.
-
Senwung Luk (@fysl) reported from Toronto, OntarioHey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?
-
Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported from Toronto, Ontario@BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks
-
Dino Mani (@DinoMani2) reported from Toronto, Ontario@Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives
-
StevieB (@stevetogm) reported from Toronto, Ontario@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!
-
-
Lindsay Dworkin (@L_Dworks) reported from Toronto, OntarioTwelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?
-
Chintan Gujarati (@chintan_guj) reported from Toronto, Ontario@FidoSolutions @Fidomobile Good morning Fido. Could you please advise one simple thing? Why do you love to deliver poor services ? Is thz something you love to do consistently ? I think Candians stop using Fido. Don't ask my why. Plz check my dm. It's wise thing to as a company.
-
Jada Shada Hudson (@jadashada) reported from Toronto, OntarioAnyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺
-
Sarah Antonio (@SarahPSmart) reported from Toronto, Ontario@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
-
Saad Bin Farooq (@EsBeeEf) reported from Toronto, OntarioIs #Fido down in GTA? Can someone please confirm. @Fidomobile
-
Romi Joshi (@LooseRomi) reported from Toronto, OntarioI had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.
-
Sherry Rezaie, MD (@shaghayegh755) reported from Toronto, OntarioSo frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .
-
DaveGatsby (@DaveGatsby) reported from Markham, Ontario@FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.
-
Shannon Roszell (@shannon_roszell) reported from Vaughan, OntarioVery disappointed by customer service from @Fidomobile Charged $85 in roaming charges when I had my roaming turned off. I think it’s time for a new provider. #fido #fidomobility #disappointed #poorcustomerservice
-
Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.
-
Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
Joe Cicoria (@Ammazzato) reported@Fidomobile Is there a cancel my account button in your website? I’d like to cancel my membership.
-
Jim (@Jim_363) reported@FidoMobile, I’m extremely disappointed with the current customer service experience. After 30 minutes navigating an AI system with no resolution, the only option to speak with a representative was to schedule an appointment a week in advance. As a customer of 20 years, this level of service is unacceptable and has led me to reconsider my loyalty. @Bell, do you currently offer access to live customer service agents for long-term customers?
-
Chelle (@traaashpanda) reportedIt’s wild to me that @Fidomobile, which is essentially @Rogers doesn’t have customer service on a Sunday? They’ll let you sign up for their services but if something goes wrong … get ****** :) No ported phone number means no calls. No text. No 2FA.
-
. (@pxpfir) reportedLooks like i’m going to be filing a complaint to the CCTS about @Fidomobile @FidoSolutions since they decided to SCAM ME and now are making it IMPOSSIBLE to contact them. Complete and utter JOKE.
-
Rizwan Mohamed (@riz_mohamed) reported@FidoSolutions @Fidomobile used to be the best Now #fido is terrible. I have an issue and need to wait until Wednesday for a callback. #worst #CustomerService
-
C (@Craig17981815) reported@Fidomobile does having the rogers card also give fido customer the free roaming days?
-
Fari Tow (@EffTee1) reported@Fidomobile Fido is increasing their "agreed mobile service rates" very often! this is really disappointing. @FidoSolutions #UhhappyCustomer
-
Shrikant Gupta (@Shrikan15918909) reportedShame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to old provider.#scammer
-
Ronalda Jones (@RonaldaMJones) reported@Fidomobile hey FIDO! Bought the travels plan in Canada. Has not worked at all. JACK is of no help. No one answering the phone line….Help!!!
-
Benn Prend (@BenPrendergast) reportedThe @Fidomobile customer service is probably the most god awful chat/phone line I’ve ever experienced. And I worked for be. Guarantee I’ll get a tweet back faster than their callback request.