Fido

Fido Outage Report in York, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in York, Ontario 07/05/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (2%)

    E-mail (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

Live Outage Map Near York, Ontario

The most recent Fido outage reports came from the following cities: Toronto and Bradford West Gwillimbury.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto E-mail
CanadaToronto Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

  • chintan_guj Chintan Gujarati (@chintan_guj) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile Good morning Fido. Could you please advise one simple thing? Why do you love to deliver poor services ? Is thz something you love to do consistently ? I think Candians stop using Fido. Don't ask my why. Plz check my dm. It's wise thing to as a company.

  • TheDanLevy Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    Fido Internet just suddenly went out Anyone else also lose internet using @FidoSolutions Internet in North York, Toronto area of M3H postal code (or anywhere in Toronto/GTA)? Cuz maybe it’s just me Trying the ol’ unplug-plugin of the @Fidomobile modem 🤞🏼 to see if it’ll fix

  • DinoMani2 Dino Mani (@DinoMani2) reported from Toronto, Ontario

    @Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives

  • iamdieroiramor rr. (@iamdieroiramor) reported from Toronto, Ontario

    @Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.

  • AndreaVelez93 Andrea Velez (@AndreaVelez93) reported from Toronto, Ontario

    @Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf

  • SarahPSmart Sarah Antonio (@SarahPSmart) reported from Toronto, Ontario

    @Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !

  • danwarren6 Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported from Toronto, Ontario

    @BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.

  • acuppatee a cuppa tee (@acuppatee) reported from Toronto, Ontario

    @Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒

  • S_Khademi Saeid (@S_Khademi) reported from Toronto, Ontario

    Horribe @Fidomobile , unbelievable bad customer service #Fido

  • MichelleMoniq10 Mich Chung (@MichelleMoniq10) reported from Toronto, Ontario

    @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

  • yearoflauren Lauren (@yearoflauren) reported from Toronto, Ontario

    @Fidomobile internet outage? Mine just dropped…

  • michaellamontl Michael-Lamont Lytle (@michaellamontl) reported from Toronto, Ontario

    Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

  • JarylleAdriane JP (@JarylleAdriane) reported from Toronto, Ontario

    @Fidomobile u getting issues with civerage around east york toronto rn?

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

  • dronkoff Vladimir Dronov (@dronkoff) reported from Richmond Hill, Ontario

    @Fidomobile Managed to replace it. Hope it'll help.

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the current customer? Can I get this deal?

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the old customer? 😔

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • SeanHanleyTO Sean Hanley (@SeanHanleyTO) reported

    @Fidomobile How do I get some customer support with a phone that I ordered weeks ago. After better part of an hour on the phone I’m told it’s out of stock, but now I cannot even cancel the order. Please either provide the phone or remove the order from my account.

  • ThiaBaybee Aѕнα (@ThiaBaybee) reported

    @Fidomobile FIDO, PLEASE FRIGGEN FIX YOUR CALLBACK FEATURE MY GOD. All I keep getting is endless voicemails with NO actual calls coming through. How the hell do you get in contact with humans at this company? I’m switching to bell next week. I can’t stand these people.

  • iamkmpk وحشی (@iamkmpk) reported

    @Fidomobile @Fidomobile So we need “appointments” to activate our sim now? We can’t dial in to do that like with other carriers? Can’t afford that? I believe I made a right choice moving away from Fido. Poor user experience. Poor customer service.

  • theonlyhumphrey ʜ ᴜ ᴍ ᴘ ʜ ʀ ᴇ ʏ (@theonlyhumphrey) reported

    @Fidomobile Thank me for what? Giving me useless service to pay for? I'm without data because of you

  • theonlyhumphrey ʜ ᴜ ᴍ ᴘ ʜ ʀ ᴇ ʏ (@theonlyhumphrey) reported

    @Fidomobile in what world do you have to wait the next day for customer service support?????? Wth am I paying for?

  • iamkmpk وحشی (@iamkmpk) reported

    Moved from @Fidomobile to other carrier and was lured back by the customer retention just to be disgusted again by the “customer assistance” when activating the sim. Why run a company if you don’t have the funds to assist customers?

  • wyntyre Ak-Sar-Ben Knights (@wyntyre) reported

    @Fidomobile please quit calling me like 8 times a day! I don't have a Fido account and never have had one.

  • sanjit888 Sanjit Singh (@sanjit888) reported

    @Fidomobile : I am tired holding the line for more than an hour. Please cancel my phone line shared in DMs with immediate effect. I am not in the country anymore and don’t need this number.

  • Deehmon Another Reaction Channel (@Deehmon) reported

    @Fidomobile so we can talk to someone 4 days after we call? Cant talk to anyone when we call like we used to? And then they add 5$ to my plan because the service is better???? 🤡 just tell me you want me to leave.

  • WTFisG0ing0n16 WTFisgoingon (@WTFisG0ing0n16) reported

    @Fidomobile A call back doesn’t help me. I already tried that. I couldn’t understand the guy who called me. I want to simply make a change to my account that i can’t do online. I’m at the point where i want to cancel my Fido lines