Fido Outage Report in York, Ontario
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The latest reports from users having issues in York come from postal codes L4G.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in York, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (67%)
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Phone (16%)
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Wi-fi (12%)
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Total Blackout (3%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near York, Ontario
The most recent Fido outage reports came from the following cities: Toronto, Richmond Hill, York, Vaughan, Newmarket, Markham and Bradford West Gwillimbury.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Richmond Hill |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near York, Ontario
Latest outage, problems and issue reports in York and nearby locations:
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
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Reena Kara
(@reena_kara) reported
from
Toronto, Ontario
Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics
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a cuppa tee
(@acuppatee) reported
from
Toronto, Ontario
@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
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Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
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Senwung Luk
(@fysl) reported
from
Toronto, Ontario
Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.
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Lauren
(@yearoflauren) reported
from
Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the old customer? 😔
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Jennifer D'Souza
(@AwkwarDsouza) reported
from
Toronto, Ontario
@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?
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Michael-Lamont Lytle
(@michaellamontl) reported
from
Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
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Saeid
(@S_Khademi) reported
from
Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
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Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
@bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
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Vladimir Dronov
(@dronkoff) reported
from
Richmond Hill, Ontario
@Fidomobile Managed to replace it. Hope it'll help.
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
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Juhi Apte
(@Jwoohoo) reported
from
Toronto, Ontario
@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
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KJ 💙⚾️
(@aintyourcuppa) reported
from
Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
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Mich Chung
(@MichelleMoniq10) reported
from
Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Anna "Legacy Archaeologist" Filina
(@afilina) reported
On the @Fidomobile site, when I was shopping for a new phone, I was constantly losing my place when going back to the list. It was also very slow and I couldn't Ctrl+Click for a new tab. I ended up calling their support for help in picking a phone, since the site was unusable.
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ariyot
(@AriyoZadeh) reported
@FidoSolutions @Fidomobile @FidoSolutions this is exactly what I am sick and tired of. You are abusing the lack of proper competition and regulatory supervision. In my tweet I mentioned that I have contacted technical support but nothing happened!!! Only tonight I have more than 50 disruptions!
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💉💉Alice Marie 💉💉
(@alice_marie6410) reported
@Fidomobile you need to check your customer service at the store in Brantford Ontario the rep working this morning has an attitude problem
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🌸Mrs. James💍💁🏽♀️🇦🇬
(@hisfavoritfruit) reported
@Fidomobile I need some assistance. I was speaking to an agent on your live chat and he was extremely rude and ended our conversation. Can someone please provide me with some assistance ASAP
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jas._.deep
(@jasdeep05457955) reported
@Fidomobile Many many Congratulations🥳 One thing I wanna mention is that Fido has a very customer service but I am giving you Rating 3 because Fido is giving no promotions to Old customers.
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Amit Ranjan
(@amitranjan2804) reported
@Rogers internet services down since 10:30 am morning in Cindy Avenue, Cambridge ON. Raised concern multiple times. No action taken so far. Really need to improve your services.@Fidomobile
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ibluesummers
(@ibluesummers) reported
To any @Fidomobile long term customers who are on the $90 30gb plan and are wanting the $60 30gb plan they are offering to brand new customers. All u gotta do is cancel your account and make a new one. Cause they clearly don’t care about keeping long term customers…
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Beefy_McWhatNow
(@BeefyMcwhutNow) reported
If you would like to have your day ruined chose fido they have terrible wifi, non working customer service phone and an online chat that doesn’t even work. #dobetterfido @Fidomobile
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Caff ♡
(@CaffeinatedSimz) reported
@sa1nt_cha0s @Fidomobile It was the insurance's repair shop on the uni campus🙄 "u break we fix" or some **** idek So now because fixing it didn't work I had to call back, and they have to wait for approval from higher ups for a new replacement phone.. could be a few days 🙃🙃🙃🙃🙃
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kel
(@kelzooom) reported
@Fidomobile worst live chat. Terrible customer service. They disconnected me twice. No one willing to help. Keep getting transferred. I have two phone lines on my account and preordered/bought the new iPhone 13 pro max with them. I will be cancelling all my service.