Fido Outage Report in York, Ontario
No problems detected
If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in York, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
-
Phone (58%)
-
Internet (29%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Wi-fi (3%)
Live Outage Map Near York, Ontario
The most recent Fido outage reports came from the following cities: Toronto and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Richmond Hill |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near York, Ontario
Latest outage, problems and issue reports in York and nearby locations:
-
Juhi Apte
(@Jwoohoo) reported
from
Toronto, Ontario
@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
-
Senwung Luk
(@fysl) reported
from
Toronto, Ontario
Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?
-
Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the old customer? 😔
-
StevieB
(@stevetogm) reported
from
Toronto, Ontario
@Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO
-
Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
-
Senwung Luk
(@fysl) reported
from
Toronto, Ontario
Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.
-
StevieB
(@stevetogm) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!
-
Nikunj Lunagariya
(@OfficialNikunj) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"
-
Jennifer D'Souza
(@AwkwarDsouza) reported
from
Toronto, Ontario
@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?
-
KJ 💙⚾️
(@aintyourcuppa) reported
from
Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
-
Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
@bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪
-
Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
-
Jorge Barbosa
(@TheCarpenter79) reported
from
Toronto, Ontario
@Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice
-
Lindsay Dworkin
(@L_Dworks) reported
from
Toronto, Ontario
Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?
-
Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺
-
Reena Kara
(@reena_kara) reported
from
Toronto, Ontario
Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics
-
Sherry Rezaie, MD
(@shaghayegh755) reported
from
Toronto, Ontario
So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .
-
Carolina Torres
(@carot0rres) reported
from
Vaughan, Ontario
Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage
-
Vladimir Dronov
(@dronkoff) reported
from
Richmond Hill, Ontario
@Fidomobile Managed to replace it. Hope it'll help.
-
Nadine Yousif
(@nadineyousif_) reported
from
Toronto, Ontario
For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
Grizzwaldz❎
(@grizzwaldz) reported
@Fidomobile The most interesting piece was when your Customer Service rep said I needed to have it in AIRPLANE MODE when making wifi calls :) I would like to remind you that your website does not say that ANYWHERE. If that's the case, please send and updated link to your billing protocols.
-
Dwn Brwn
(@dwnebrwn) reported
The retention person I just spoke to @Bell just said she knows they’re expensive, but I’m paying for the customer service experience just before she said “guess I can’t help you and we’re done here?”... great service. Off to @Fidomobile I go!
-
Mike Ambrose
(@ambrose2324) reported
@Fidomobile @Rogers why ******** is my internet out for the second time in a month. When my plan is up. I’ll be moving on and telling all my family members and friends to do the same. You guys are a joke. It’s 2021 get your **** figured out.
-
morgan
(@morganannvi) reported
@Fidomobile help... My internet suddenly went down 15 mins ago. Restarted modem twice and no change. Scarborough area.
-
Chakradhaar
(@Chakradhaar16) reported
@Fidomobile why am I charged for int'l calls which i never made?this is day light robbery..#6478770064 There seems to be a problem with your system which is ****** up and keeps charging us for Georgetown USA but calls are made in Georgetown Ontario, where v r and hv no one in US
-
Never Give Up
(@NeverGi38756529) reported
@Fidomobile anyone considering Fido,be careful, record every conversation, take names and details. It's all sweet when you begin, but any issues then your up against a soulless multi billion corporation who will not be responsible for any mistakes. (This is only my opinion).
-
Never Give Up
(@DaleMacLean1) reported
@Fidomobile The only way I'd consider staying with Fido is a free phone of my choice, free case, free charger, free warranty, free service for 2 years, plus a public written signed apology and a hit in my head so I'd forget why I want to leave Fido.
-
NoXioUs!!
(@_DoodLinG) reported
@Fidomobile is a cheat. They called stating various promotions and thus ported for better deals. But now when I ask them for those credits they state this isn’t mentioned and we can’t apply. Such fake service providers!!!!#fido #fakeservices #badcustomerservice
-
Craig
(@Craig17981815) reported
from
Hamilton, Ontario
@Fidomobile what gives . I have 6 lines and home internet with you guys been with you for years and trying to get any type of early loyalty upgrade is horrible. Loyalty says they can't do absolutely anything for me . Guess its time to bring my lines over to tells one by one
-
Chakradhaar
(@Chakradhaar16) reported
@Fidomobile Pl confirm how are you compensating for outage on Apr19, i have 2 numbers 6477850064 and 6478770064 , got the new bill with no credits whatsoever..You guys are crooks!