Fido Outage Report in York, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in York, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (56%)
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Internet (23%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
Live Outage Map Near York, Ontario
The most recent Fido outage reports came from the following cities: Toronto.
City | Problem Type | Report Time |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near York, Ontario
Latest outage, problems and issue reports in York and nearby locations:
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DaveGatsby (@DaveGatsby) reported from Markham, Ontario
@FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.
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Jay Goodman (@wd78pp) reported from Toronto, Ontario
@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
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Carolina Torres (@carot0rres) reported from Vaughan, Ontario
Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage
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Samiksha Rane (@samikshasrane) reported from Toronto, Ontario
@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.
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StevieB (@stevetogm) reported from Toronto, Ontario
@Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO
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Mahmoud "Moody" Shabeeb (@ItisMoody) reported from Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
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MJE (@Brand_scientist) reported from Toronto, Ontario
@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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Bhavin Shah (@BhavinShahTO) reported from Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
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Rachael Collier (@rachaelmcollier) reported from Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
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Nadine Yousif (@nadineyousif_) reported from Toronto, Ontario
For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.
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Lindsay Dworkin (@L_Dworks) reported from Toronto, Ontario
Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?
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Sofia Heaux (@HeauxSofia) reported from Toronto, Ontario
How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile
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JP (@JarylleAdriane) reported from Toronto, Ontario
Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
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Saad Bin Farooq (@EsBeeEf) reported from Toronto, Ontario
Is #Fido down in GTA? Can someone please confirm. @Fidomobile
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Jorge Barbosa (@TheCarpenter79) reported from Toronto, Ontario
@Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice
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Shohan Chowdhury (@ShohanSoham) reported from Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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Goli 🦸🏻♀️ (@golrokhbahri) reported from Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
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Senwung Luk (@fysl) reported from Toronto, Ontario
Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?
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Derrel (@SDerrel) reported from Toronto, Ontario
@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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cmonlinda (@cmonlinda) reported
Hey @Fidomobile I had no data (and unable to make phone calls) on Day 1 and on Day 2, I have very poor data roaming (at best). I hope I get my 2 days of data roaming credited.
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FE4R (@DilrajPansi) reported
@CHOODBOLOGNA @RogersHelps @Fidomobile Yea I use fido aswell. Service was down for me aswell.
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Swanand Patil (@Swanandspatil) reported
@FidoSolutions @Fidomobile Looks like it is still not working. Now i have been without internet for nearly 72 hours and affected for work. Fido when do you think it will be back? How much time more to restore your remaining customers? Maybe its time for something different.. #fidooutage #SensitiveNetwork
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Alan Forseth (@AlanForseth) reported
@Fidomobile email this morning says, "We will proactively credit your account for Friday’s outage. This credit will be automatically applied and no action is required from you" ONE day? That's not good enough. How about a 25% off this months bill as a showing of goodwill?
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InfoBooth 🇨🇦 🏳️🌈 (@InfoBooth2) reported
Wow @Fidomobile! A whole one day credit for the Rogers outage. I bet it took your marketing department at least 10 seconds of thought to come up with that amazing offer.
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Vakeel Tau (@VakeelTau) reported from Vancouver, British Columbia
@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2
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Deacon byrne (@Deaconbyrne1) reported
@Fidomobile @FidoSolutions i still dont have home internet and now your not answering the phone at customer service, its going on 3 days now, fix this #rogersoutrage
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Mr. Singh Deol #JusticeForSidhuMooseWala (@BorntoShineee) reported
@reptilegirl207 @Rogers @Fidomobile Hope it’s working now. It was nightmare without network for more then a day
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System Corrupt (@systemcorrupt) reported
.@Rogers internet services are still not functioning properly. Connection drops, slow speed, limited access to some websites and services; and for @Fidomobile VoLTE not working. When will it be fixed?
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Pepsi’n’Pokémon (@lSd3d420) reported
@FidoSolutions @Fidomobile If you think reimbursing a couple of dollars is going to make up for a full days work lost with no phone or internet. No debit or etranfers. No access to emergency services if needed. You are sorely mistaken. Get ready to give up more or lose a lot of business. Starting with me