Fido Outage Report in York, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in York, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (58%)
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Internet (31%)
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E-mail (3%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Live Outage Map Near York, Ontario
The most recent Fido outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Bradford West Gwillimbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near York, Ontario
Latest outage, problems and issue reports in York and nearby locations:
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Andrea Velez
(@AndreaVelez93) reported
from
Toronto, Ontario
@Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf
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Vladimir Dronov
(@dronkoff) reported
from
Richmond Hill, Ontario
@Fidomobile Managed to replace it. Hope it'll help.
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Dan the man 🇨🇦 🏒🏖
(@danwarren6) reported
from
Toronto, Ontario
@BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
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Lauren
(@yearoflauren) reported
from
Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.
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Saeid
(@S_Khademi) reported
from
Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
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Juhi Apte
(@Jwoohoo) reported
from
Toronto, Ontario
@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
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Michael-Lamont Lytle
(@michaellamontl) reported
from
Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
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rr.
(@iamdieroiramor) reported
from
Toronto, Ontario
@Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.
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a cuppa tee
(@acuppatee) reported
from
Toronto, Ontario
@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
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Sarah Antonio
(@SarahPSmart) reported
from
Toronto, Ontario
@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the old customer? 😔
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
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KJ 💙⚾️
(@aintyourcuppa) reported
from
Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
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Mich Chung
(@MichelleMoniq10) reported
from
Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
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Dino Mani
(@DinoMani2) reported
from
Toronto, Ontario
@Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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missey em
(@missey_em) reported
@Fidomobile Your automated system is NOT working when it calls customers for a scheduled call!!!!!!!!
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Vanessa Mulvey
(@djpinksky) reported
@Fidomobile customer solutions as stated in the phone message - it’s billing. I have spoken to customer solutions and they have transferred me to a different department and when I am connected that person has no idea why I was transferred because they cannot help me.
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Fido Solutions
(@FidoSolutions) reported
@vishwak180399 @Fidomobile Sorry, just trying to better understand the situation here. The roaming ability allows you to use the service as if you are at home in Canada for $16 per day, in addition to your monthly cost of your invoice. As an example it would be $16*3 = $48 plus regular monthly cost. -Ravi
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Saurabh Mukherjee
(@saurabhmkj) reported
@Fidomobile - did you silently removed the customer support with only automated dumb IVR? and if the dumb IVR doesn’t understand your ask, it’s ask’s would you prefer a call back from specialist tomorrow or next day or the day after. What about today, what about now? #Fidosucks
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Kimberley Michael
(@KimmerMic) reported
@Fidomobile customer service has become trash. Website says you can order online to save activation fee then stores refuse to accept the order and tell you you have to come in to store. Horrible customer service experience.
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missey em
(@missey_em) reported
@Fidomobile Your automated system is NOT working when it calls customers for a scheduled call!!!!!!!!
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Dale N.
(@dayunto) reported
What on earth is going on @Fidomobile @FidoSolutions The app is not working, I can’t access my account, I can’t find a live service agent. Apparently no call back for three more days possible? Got a massive charge on automated billing and I can’t even find out what it is!
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adam robinson
(@adamrobinson133) reported
@Fidomobile how do I email your company? Your online chat doesn’t work, your app won’t even let me login, and I can’t use chat without logging in. Do you have any actual live agents available ever, or do you only offer inconvenient callbacks? Your online agent is horrible.
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Callum D
(@D494857D) reported
@Fidomobile I'm not waiting days to set up a stupid appointment to talk to someone that's absolute nonsense, all these big corporate companies need to stop with this useless AI shite
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Saurabh Mukherjee
(@saurabhmkj) reported
@Fidomobile - did you silently removed the customer support with only automated dumb IVR? and if the dumb IVR doesn’t understand your ask, it’s ask’s would you prefer a call back from specialist tomorrow or next day or the day after. What about today, what about now? #Fidosucks