Fido Outage Report in Downsview, Ontario

Problems in the last 24 hours in Downsview, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Downsview, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Downsview, Ontario

The most recent Fido outage reports came from the following cities: Toronto, Richmond Hill, and Mississauga.

City	Problem Type	Report Time
Toronto	Phone	18 days ago
Toronto	Phone	23 days ago
Toronto	Internet	24 days ago
Toronto	Phone	1 month ago
Richmond Hill	Internet	2 months ago
Mississauga	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Downsview, Ontario

Latest outage, problems and issue reports in Downsview and nearby locations:

• 
  Saad Bin Farooq (@EsBeeEf) reported 1 minute ago from Toronto, Ontario

  Is #Fido down in GTA? Can someone please confirm. @Fidomobile

• 
  DaveGatsby (@DaveGatsby) reported 4 minutes ago from Markham, Ontario

  @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 5 minutes ago from Toronto, Ontario

  So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

• 
  Nadine Yousif (@nadineyousif_) reported 7 minutes ago from Toronto, Ontario

  For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

• 
  JP (@JarylleAdriane) reported 9 minutes ago from Toronto, Ontario

  Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

• 
  Prabin Paudel (@paudelp) reported 14 minutes ago from Mississauga, Ontario

  Hi @Fidomobile last month only you charged me extra for exceeding few MBs of my data plan. Are you giving any credit for the whole day outage today that severely impacted my scheduled with doctors and my work from home ?

• 
  Nikunj Lunagariya (@OfficialNikunj) reported 15 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"

• 
  Jorge Barbosa (@TheCarpenter79) reported 16 minutes ago from Toronto, Ontario

  @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

• 
  சூரன் (@Kshutrya) reported 18 minutes ago from Mississauga, Ontario

  @FidoSolutions Thanks 4 ur response, I wantd 2 let other #fido customers 2 know about ur inefficient customer service. That s d reason, I posted a tweet. Whatever d way of approaching customer service, d way u handle queries will not give any permanent solution. @Fidomobile

• 
  Senwung Luk (@fysl) reported 19 minutes ago from Toronto, Ontario

  Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

• 
  StevieB (@stevetogm) reported 21 minutes ago from Toronto, Ontario

  @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

• 
  Lindsay Dworkin (@L_Dworks) reported 24 minutes ago from Toronto, Ontario

  Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

• 
  Samiksha Rane (@samikshasrane) reported 39 minutes ago from Toronto, Ontario

  @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

• 
  Carolina Torres (@carot0rres) reported 39 minutes ago from Vaughan, Ontario

  Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

• 
  Senwung Luk (@fysl) reported 40 minutes ago from Toronto, Ontario

  Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

• 
  Reena Kara (@reena_kara) reported 40 minutes ago from Toronto, Ontario

  Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

• 
  Jennifer D'Souza (@AwkwarDsouza) reported 42 minutes ago from Toronto, Ontario

  @Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?

• 
  StevieB (@stevetogm) reported 44 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

• 
  Ryan Prayogo (@ryanprayogo) reported 48 minutes ago from Midtown Toronto, Ontario

  @Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

• 
  Sofia Heaux (@HeauxSofia) reported 55 minutes ago from Toronto, Ontario

  How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hugo Mendes (@hmendes00) reported 5 minutes ago

  My wife and I were really happy with a service from @Videotron (Our internet provider) where they had a salesperson knocking on our door asking us to switch to them (for mobile services) and leave @Fidomobile. There was a catch though. 🧵 (PT 1)

• 
  Tank (@T4NKJohnson) reported 5 minutes ago

  @Fidomobile today your chat support is incredibly awful. Speaking with your agents, they are rude, dismissive and just end chats on you when they don’t care to continue. Absolutely awful customer support. Also what you get told with one, you get told that I have no proof to next

• 
  امــیـــــررضا (@satisfaitRoi) reported 6 minutes ago

  @Fidomobile I appreciate it if you provide an option on the live chat support for the subscribers to rate their satisfaction for your agents! It is disrespectful of us when your clients easily forget to get back on us and waste our time! It has happened to me a lot.

• 
  Joey Welburn (@JoeyWelburn) reported 10 minutes ago

  Anyone else having issues with their @Fidomobile wifi? All day it has been on and off, now seems like it’s not working at all… @FidoSolutions @RogersHelps

• 
  Nɛ̌bɔːjʃa (@linije_crtam) reported 11 minutes ago

  We just had the worst customer service experience with @FidoSolutions @Fidomobile We were charged for 6 days of roaming service that we didn't have. In Fido's words, they can't refund charges that "Fido deems valid" - their answer to every proof that we provided. Customer lost.

• 
  Vinodkumar (@vinodNemagouda) reported 12 minutes ago

  @Fidomobile how can customer contact you it’s becoming harder, askJack has limited options, call customer service after all options are exhausted it points to askJack it’s in loop.

• 
  Milan Prokic🇷🇸🇦🇺 (@TamoDole) reported 17 minutes ago

  @linije_crtam @FidoSolutions @Fidomobile Do you have Telecommunications Obdusman in 🇨🇦? They are very effective with customer disputes.

• 
  Kurian OS (@Achayan) reported 18 minutes ago

  @FidoSolutions @Fidomobile Since the outage happened month bavk you said you do plan to give credits to the affected users right?. What happened to that?. #fido #fidooutage #rogersoutage @RogersHelps

• 
  - (@lillianferns) reported 21 minutes ago

  @Fidomobile its 2022 and I have to wait 3-5 days for the fraud dept to contact me after I've reported my account is compromised? No easy way to do this on my account online either. WTF?

• 
  James Blair (@JamesBl67734673) reported 21 minutes ago

  @Fidomobile WOW @livesupport asked a perfectly legitimate question as to why i can't have my billing date changed to the beginning of the month, the agent literally hung up on me, no answer.. just f* rude.