Fido Outage Report in Downsview, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Downsview, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Downsview and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (47%)
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Internet (42%)
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Total Blackout (7%)
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E-mail (3%)
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Wi-fi (1%)
Live Outage Map Near Downsview, Ontario
The most recent Fido outage reports came from the following cities: Toronto, Etobicoke, Mississauga and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Etobicoke |
Internet | |
| Toronto |
Phone | |
| Mississauga |
Total Blackout | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Downsview, Ontario
Latest outage, problems and issue reports in Downsview and nearby locations:
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Samiksha Rane
(@samikshasrane) reported
from
Toronto, Ontario
@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.
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Derrel
(@SDerrel) reported
from
Toronto, Ontario
@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.
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Jay Goodman
(@wd78pp) reported
from
Toronto, Ontario
@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
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Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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Bhavin Shah
(@BhavinShahTO) reported
from
Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
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Jon Record
(@jonrecord) reported
from
Mississauga, Ontario
Since @FreedomMobile offers for a long time customer are garbage, I am looking @Fidomobile $39 deal for freedom customers. What phones are included in this sign up offer? Also how much is it to add USA data when needed?
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Goli 🦸🏻♀️
(@golrokhbahri) reported
from
Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
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MJE
(@Brand_scientist) reported
from
Toronto, Ontario
@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff
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Sofia Heaux
(@HeauxSofia) reported
from
Toronto, Ontario
How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile
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Ryan Prayogo
(@ryanprayogo) reported
from
Midtown Toronto, Ontario
@Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?
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hot potato
(@_parab0la) reported
from
Toronto, Ontario
Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.
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Romi Joshi
(@LooseRomi) reported
from
Toronto, Ontario
I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
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சூரன்
(@Kshutrya) reported
from
Mississauga, Ontario
@FidoSolutions Thanks 4 ur response, I wantd 2 let other #fido customers 2 know about ur inefficient customer service. That s d reason, I posted a tweet. Whatever d way of approaching customer service, d way u handle queries will not give any permanent solution. @Fidomobile
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Hollings Izah
(@sashahollings) reported
from
Mississauga, Ontario
Been a loyal customer with @FidoSolutions @Fidomobile, is this seriously how you treat customers... I never should have left @virginmobilecan .... never had a carrier try to rip me off before
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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Rachael Collier
(@rachaelmcollier) reported
from
Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
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Mahmoud "Moody" Shabeeb
(@ItisMoody) reported
from
Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
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Walied Khogali Ali
(@waleedkhogali) reported
from
Toronto, Ontario
After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.
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DaveGatsby
(@DaveGatsby) reported
from
Markham, Ontario
@FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Francis D'Souza
(@moocootoo) reported
@Fidomobile Called Fido and after a frustrating wait of nearly two and a half hours got an agent who resolved my issue. Kudos to Hamid who tsfsd me to Ariane in Tech Support who resolved my modem issues. Pls acknowledge and compliment Hamid and Ariane for their exemplary service
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Amanda Gearey
(@agearey) reported
Just spend an hour speaking to Fido reps to not have this resolved. BUT NOT TO WORRY, I’ll be contacted back in 2-3 business days. Very disappointed with the customer service @Fidomobile
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Luv Sachdeva
(@luv_sch) reported
@Fidomobile i have a question regarding payment and sent the situation in DM. Can someone please check and help
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Rachelle Bastarache
(@rachbasta) reported
@Fidomobile , I've never had a worse customer service experience. Fix your chat function- I had two agents in the same chat both asking different questions and had to be verified 6 times!! And ultimately it disconnected me before I could accomplish anything. Insane.
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Edward Martin
(@s00098543) reported
@Fidomobile are crooks, got internet not long ago, saleswoman was really nice, got a tablet as a bonus. They never said It was a 24 m contract. They want the money for the tablet back. I'm going to Ireland 😔 I know you have to read contract but they should be honest. Watch out.
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James_nflint
(@JamesNflint) reported
@TekSavvyCSR @speckalli @Fidomobile Ehhhh never said you were owned but their infrastructure yes... 😬😬😬 its fine, im just saying, everyone's kind of sleeping in the same bed. The problems are usually all the same.
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Christopher Wood
(@cwood154) reported
@Fidomobile @FidoSolutions Thank god for the pandemic and not being able to work or else I wouldn't have enough time to deal with this problem.
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𝗠𝗜𝗥𝗭𝗔𝗗 𝗡𝗜𝗭𝗔𝗥
(@campl_er) reported
from
Winnipeg, Manitoba
Don’t make people idiots with your Fido extra.Spinning the wheel every day and getting message “you didn’t make it “ is absolutely a great business mind.And the internet they provide sucks..Total disappointment @Fidomobile @FidoSolutions
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Amanda Gearey
(@agearey) reported
@Fidomobile @FidoSolutions Spending an hour on the phone speaking to representatives and not having anything solved is extremely irritating. Extremely disappointed in your customer service tonight.
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Roxann
(@corpuzzler) reported
@Fidomobile can u please get ur sh*t together? I was promised my activation fee will be waived this month but now your customer rep said it will be in the next 1-2 months. THIS HAPPENS ALL THE ******* TIME! #badcustomerservice