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Fido outages and service status in Downsview, Ontario

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Full Outage Map
  • Fido generated 0 outage signals in the last 24 hours around Downsview, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • The most recent signal from this area was received Jul 16, 5:19 PM EDT.
  • 100% Phone (100%)

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Downsview, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Downsview, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Downsview, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Mississauga.

CityProblem TypeReport Time
Toronto Phone 2 days ago
Toronto Phone 14 days ago
Mississauga Phone 1 month ago
Toronto Phone 1 month ago
Toronto Internet 2 months ago
Toronto county Total Blackout 2 months ago

Nearby cities with recent reports

Toronto

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Downsview, Ontario

Latest outage, problems and issue reports in Downsview and nearby locations:

  • Kevinmichaelt
    Kevin Michael (@Kevinmichaelt) reported from Toronto, Ontario

    @RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years

  • _parab0la
    hot potato (@_parab0la) reported from Toronto, Ontario

    Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.

  • fysl
    Senwung Luk (@fysl) reported from Toronto, Ontario

    Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

  • nayakashu
    Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.

  • michaellamontl
    Michael-Lamont Lytle (@michaellamontl) reported from Toronto, Ontario

    Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

  • merajalam2006
    Meraj Alam 🇮🇳🇨🇦 (@merajalam2006) reported from Mississauga, Ontario

    @kriss19781 @Fidomobile Quit @Fidomobile service immediately go to chater freedom vergin mobile

  • fysl
    Senwung Luk (@fysl) reported from Toronto, Ontario

    Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

  • EsBeeEf
    Saad Bin Farooq (@EsBeeEf) reported from Toronto, Ontario

    Is #Fido down in GTA? Can someone please confirm. @Fidomobile

  • CanadaMate
    Free (@CanadaMate) reported from Toronto, Ontario

    @Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

  • BhavinShahTO
    Bhavin Shah (@BhavinShahTO) reported from Toronto, Ontario

    @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

  • Jwoohoo
    Juhi Apte (@Jwoohoo) reported from Toronto, Ontario

    @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

  • brunodk
    Bruno De Koning (@brunodk) reported from Mississauga, Ontario

    @LifeSauga @lolswizzle @kimberleeeyyyy @CarryTelecom I think so too. Rogers or Fido customers are not to be having issues

  • rachaelmcollier
    Rachael Collier (@rachaelmcollier) reported from Toronto, Ontario

    @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

  • AmirR3zaM
    Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

  • iamdieroiramor
    rr. (@iamdieroiramor) reported from Toronto, Ontario

    @Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.

  • stevetogm
    StevieB (@stevetogm) reported from Toronto, Ontario

    @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

  • AHAkramLodhi
    Haroon Akram-Lodhi (@AHAkramLodhi) reported from The Beaches, Ontario

    @FidoSolutions has been quite useful in the past. Not today. 3 hours after first explaining my issue I am still saying the same thing! No help whatsoever, @Fidomobile

  • carot0rres
    Carolina Torres (@carot0rres) reported from Vaughan, Ontario

    Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

  • rickydee82
    Ricardo Da Silva (@rickydee82) reported from Mississauga, Ontario

    @FidoSolutions I am having an issue with my wife's phone, we are both with fido under same account 2 numbers. When I call her, everytime it rings 1 time then goes to voicemail, it only does that for my phone number and no-one else, my phone is key2 hers is keyone

  • MetroManTO
    Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    @bp256r1 @FlyingTrilobite @c_9 @convertdcyclist They’ll only change once there’s a new Police Chief. This FIDO (**** If Drive Off) culture present in the police service, runs deep. For cyclists, it’ll only change once we have complete streets. Too many people are inherently selfish. They care about their safety, not of others.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • dejiadefila
    PeeDee (@dejiadefila) reported

    @Fidomobile I have rang your office and the line cut off while attending to me but they never got back. I have requested a cancellation of my number but you keep sending me account billings. Why give customers 5-7 days before you reach out?

  • Georgin51424274
    Georgina Perez (@Georgin51424274) reported

    @Fidomobile is there anyone in customer service who is actually willing to help?

  • Shrikan15918909
    Shrikant Gupta (@Shrikan15918909) reported

    @Fidomobile @RogersHelps @FidoSolutions You guys are trouble makers. I was at peace after leaving but you brought me back with false promises—no hotspot, no free US calling. And no one is calling me back, which is disappointing. Fix this ASAP or I’ll move back to my old provider

  • floofydoofbkup
    Pete (@floofydoofbkup) reported

    @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

  • howardruns
    Howard Bailey (@howardruns) reported

    @Rogers @Fidomobile I called close to opening time at 9 am, when @RogersHelps agents are available, so there was no hold time. The last #CSR and supervisor, with whom I spoke, were both extremely helpful. She resolved one major issue. The supervisor even called me back, when I accidentally hung up, whilst switching to my Bluetooth headset. Here are my challenges: 1. I needed to escalate to her manager, when what I needed accomplished, was out of her scope. Your policy, does not permit that level of management to interface directly within users. 2. I am not a fan of self service options, for customer support issues. Additionally, my reasonable adjustment request requires a managers override. If it wasn’t available option in your system, the supervisor with whom I spoke, would have made the changes. 3. Your company’s policies placed me in this situation, in the first place. If you renewed the notes for the two interaction numbers that I provided, and all of my interactions with your CSR‘s during the past two months, you were able to confirm this.

  • Amanbhargava23
    Aman Bhargava (@Amanbhargava23) reported

    @Fidomobile @Rogers I AM HAVING TROUBKE REGARDING BILLING ISSUES WITH FIDO AND SINCE IT HAS BEEN TAKEN BY ROGERS AS A CUSTOMER I HAVE SUFFERED A LOT WOUOD REWYEST EVERYONE NOT TO TAKE FIDO. IT HAS ONE OF THE WORST CUSTOMER SERVICE TO EVER EXIST THEY CANT EVEN FIND U IN SYSTEM

  • afilina
    🇺🇦 Anna Filina (@afilina) reported

    Clearly @Fidomobile wants to continue harassing me for money I don't owe. I guess I'll have to make a complaint to the consumer protection office. All this because they don't allow customers to report an invoicing bug, and no reasonable customer support. Incredible.

  • soban_shaikh
    Soban Shaikh (@soban_shaikh) reported

    @yoshiboost @Fidomobile Absolutely. And I am not even talking about deals or discounts. It’s just basic ask to get connected to a customer service agent. These companies need a telling.

  • EmdNojan306
    Nojan Emd (@EmdNojan306) reported

    @Fidomobile hi everyone my voicemail is still is on French and Fido Indian customer support said it was fixed. It’s not

  • Jo39908254
    Jo (@Jo39908254) reported

    @Fidomobile Hello I have a hard time to talk to a person or reaching you by email I canceled my account in November 2024 and you owe me $5 since. I was told I would get a cheque in June 2025 but I never did I’ve been trying to make a contact since but it’s unsuccessful