Fido outages and service status in Downsview, Ontario

Problems in the last 24 hours in Downsview, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Downsview, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Downsview, Ontario

The most recent Fido outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Phone	1 month ago
Toronto	Phone	2 months ago
Mississauga	Phone	3 months ago
Toronto	Phone	3 months ago
Toronto	Internet	3 months ago
Toronto county	Total Blackout	3 months ago

Community Discussion

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Fido Issues Reports Near Downsview, Ontario

Latest outage, problems and issue reports in Downsview and nearby locations:

• 
  KJ 💙⚾️ (@aintyourcuppa) reported 5 minutes ago from Toronto, Ontario

  Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.

• 
  It's Just Molly Okay (@itsjust_molly) reported 6 minutes ago from Toronto, Ontario

  @Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.

• 
  Nikunj Lunagariya (@OfficialNikunj) reported 8 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"

• 
  Dino Mani (@DinoMani2) reported 11 minutes ago from Toronto, Ontario

  @Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives

• 
  Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported 15 minutes ago from Toronto, Ontario

  @BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks

• 
  Free (@CanadaMate) reported 25 minutes ago from Toronto, Ontario

  @Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

• 
  MJE (@Brand_scientist) reported 26 minutes ago from Toronto, Ontario

  @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

• 
  JP (@JarylleAdriane) reported 31 minutes ago from Toronto, Ontario

  @Fidomobile u getting issues with civerage around east york toronto rn?

• 
  StevieB (@stevetogm) reported 34 minutes ago from Toronto, Ontario

  @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

• 
  Pedro Marques (@MetroManTO) reported 34 minutes ago from Toronto, Ontario

  Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.

• 
  Saad Bin Farooq (@EsBeeEf) reported 36 minutes ago from Toronto, Ontario

  Is #Fido down in GTA? Can someone please confirm. @Fidomobile

• 
  Sarah Antonio (@SarahPSmart) reported 38 minutes ago from Toronto, Ontario

  @Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !

• 
  Pedro Marques (@MetroManTO) reported 39 minutes ago from Toronto, Ontario

  @bp256r1 @FlyingTrilobite @c_9 @convertdcyclist They’ll only change once there’s a new Police Chief. This FIDO (**** If Drive Off) culture present in the police service, runs deep. For cyclists, it’ll only change once we have complete streets. Too many people are inherently selfish. They care about their safety, not of others.

• 
  Ashutosh Nayak (@nayakashu) reported 41 minutes ago from Toronto, Ontario

  @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

• 
  Lindsay Dworkin (@L_Dworks) reported 42 minutes ago from Toronto, Ontario

  Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

• 
  Nadine Yousif (@nadineyousif_) reported 46 minutes ago from Toronto, Ontario

  For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

• 
  Jay Goodman (@wd78pp) reported 51 minutes ago from Toronto, Ontario

  @Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

• 
  Ryan Prayogo (@ryanprayogo) reported 56 minutes ago from Midtown Toronto, Ontario

  @Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

• 
  Mich Chung (@MichelleMoniq10) reported 59 minutes ago from Toronto, Ontario

  @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

• 
  சூரன் (@Kshutrya) reported 60 minutes ago from Mississauga, Ontario

  @FidoSolutions Thanks 4 ur response, I wantd 2 let other #fido customers 2 know about ur inefficient customer service. That s d reason, I posted a tweet. Whatever d way of approaching customer service, d way u handle queries will not give any permanent solution. @Fidomobile

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 3 minutes ago

  @Fidomobile sucks ! If you're with Fido consider switching service providers. I suspect this is Rogers' grand plan to poach Fido customers but they won't get me. I'd much rather go to a whole other provider! Don't DM me asking for my account number either. Just do the needful !

• 
  Tom McIntyre (@Shuzeke) reported 15 minutes ago

  @Fidomobile Please help, I accidentally selected change plan on one of my numbers and now I will be charged to pay out my phone amount, it was an accident

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 20 minutes ago

  @Fidomobile you offer these data packages but nothing works. If you can't manage the 5G service don't advertise it because it sucks! And why are you a subsidiary of Rogers and use their network supposedly but the service connection is still trash ? Is this Rogers sabotaging us ?

• 
  leaky (@leaky766) reported 21 minutes ago

  @RealKiTsKorner @Fidomobile @Rogers Unreal isnt it ? Shockingly bad customer service ......

• 
  Mark (@fatmarky) reported 23 minutes ago

  @Fidomobile my phone’s reception has cratered since your network went to 5G

• 
  Leanne Schira (@lschira) reported 27 minutes ago

  @FidoSolutions @Fidomobile @fidoso so he just waited over 2 hours on hold and they now just disconnected him.... HELP!!

• 
  Jim (@Jim_363) reported 28 minutes ago

  @FidoMobile, I’m extremely disappointed with the current customer service experience. After 30 minutes navigating an AI system with no resolution, the only option to speak with a representative was to schedule an appointment a week in advance. As a customer of 20 years, this level of service is unacceptable and has led me to reconsider my loyalty. @Bell, do you currently offer access to live customer service agents for long-term customers?

• 
  Jrü Gordon (@JruGordon37) reported 29 minutes ago

  @RogersHelps @FidoSolutions @Fidomobile is there a known issue with landline CTNs calling Rogers and Fido wireless CTNs? I'm on Fido and can't call from ANY landline to my wireless CTN. Have no issues calling from a wireless CTN to my CTN.

• 
  Mikaeel (@imrankhan1940) reported 30 minutes ago

  @Fidomobile Fido failed to fix fido app, after one month and 20 days when eventually quit fido they fixed it and send an email to me saying your app is fixed and account is linked to youe account. Whats the point in doing this when I already quitt. this is waht fido serves like.

• 
  Vaibhav Panwar (@2vpvp) reported 30 minutes ago

  @Fidomobile Connecting to a customer specialist is so hard now. Awful experience. AI keeps on scheduling a call, there is NO option to connect directly, even if we need to speak right away. #Fido