Fido Outage Report in Downsview, Ontario

Problems in the last 24 hours in Downsview, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Downsview, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (58%)
• Internet (28%)
• E-mail (8%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Downsview, Ontario

The most recent Fido outage reports came from the following cities: Toronto, Richmond Hill, and Mississauga.

City	Problem Type	Report Time
Toronto	Phone	14 days ago
Toronto	Phone	19 days ago
Toronto	Internet	20 days ago
Toronto	Phone	1 month ago
Richmond Hill	Internet	2 months ago
Mississauga	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Downsview, Ontario

Latest outage, problems and issue reports in Downsview and nearby locations:

• 
  Carolina Torres (@carot0rres) reported 1 second ago from Vaughan, Ontario

  Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

• 
  Ryan Prayogo (@ryanprayogo) reported 3 minutes ago from Midtown Toronto, Ontario

  @Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

• 
  Lindsay Dworkin (@L_Dworks) reported 10 minutes ago from Toronto, Ontario

  Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

• 
  Mahmoud "Moody" Shabeeb (@ItisMoody) reported 11 minutes ago from Toronto, Ontario

  Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

• 
  Sofia Heaux (@HeauxSofia) reported 13 minutes ago from Toronto, Ontario

  How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

• 
  Rachael Collier (@rachaelmcollier) reported 15 minutes ago from Toronto, Ontario

  @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

• 
  Jon Record (@jonrecord) reported 20 minutes ago from Mississauga, Ontario

  Since @FreedomMobile offers for a long time customer are garbage, I am looking @Fidomobile $39 deal for freedom customers. What phones are included in this sign up offer? Also how much is it to add USA data when needed?

• 
  Hollings Izah (@sashahollings) reported 21 minutes ago from Mississauga, Ontario

  Been a loyal customer with @FidoSolutions @Fidomobile, is this seriously how you treat customers... I never should have left @virginmobilecan .... never had a carrier try to rip me off before

• 
  Samiksha Rane (@samikshasrane) reported 22 minutes ago from Toronto, Ontario

  @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

• 
  Goli 🦸🏻‍♀️ (@golrokhbahri) reported 22 minutes ago from Toronto, Ontario

  @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

• 
  Saad Bin Farooq (@EsBeeEf) reported 23 minutes ago from Toronto, Ontario

  Is #Fido down in GTA? Can someone please confirm. @Fidomobile

• 
  JP (@JarylleAdriane) reported 25 minutes ago from Toronto, Ontario

  Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

• 
  Nadine Yousif (@nadineyousif_) reported 27 minutes ago from Toronto, Ontario

  For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

• 
  Bhavin Shah (@BhavinShahTO) reported 28 minutes ago from Toronto, Ontario

  @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

• 
  Senwung Luk (@fysl) reported 28 minutes ago from Toronto, Ontario

  Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 35 minutes ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

• 
  DaveGatsby (@DaveGatsby) reported 49 minutes ago from Markham, Ontario

  @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

• 
  StevieB (@stevetogm) reported 55 minutes ago from Toronto, Ontario

  @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

• 
  Jorge Barbosa (@TheCarpenter79) reported 57 minutes ago from Toronto, Ontario

  @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

• 
  சூரன் (@Kshutrya) reported 59 minutes ago from Mississauga, Ontario

  @FidoSolutions Thanks 4 ur response, I wantd 2 let other #fido customers 2 know about ur inefficient customer service. That s d reason, I posted a tweet. Whatever d way of approaching customer service, d way u handle queries will not give any permanent solution. @Fidomobile

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🍁🍂🎃🍂🍁 (@OhAnnabelLee) reported 5 minutes ago

  Yo @Fidomobile help! I just want to add visual voicemail and give you my $. Online won’t let me do it myself- won’t let me chat w/anyone, and the phone line said my phone # didn’t exist and then hung up on me lol am I real?

• 
  Vikas (@vikaskhot83) reported 6 minutes ago

  @FidoSolutions my mistake that I told you abt U r not charging me device fees.. after telling you many times about deal I received and down payment thru pc points done current bill have wrong device charges . Is it really difficult to do simple math calculations? 😐 @Fidomobile

• 
  Oluwapamilerinayomi (@rellimnues) reported 12 minutes ago

  @Fidomobile what is the problem my network has been suffering for almost 6days now. Nothing is updating nor refreshing on my fido number. My weather network is not showing what is the problem

• 
  Nima (@nima_ab) reported 13 minutes ago

  Yesterday, I wanted to access my @Fidomobile account, but apparently, it was suspended. I contacted their support and was told that I am suspended because of fraud!! It seems the plan they offered to me was too good to be true! What a ****** mobile provider..

• 
  Dave Williams (@DanielE07729416) reported 18 minutes ago

  @Fidomobile How do I file a complaint? I was offered a phone upgrade on Sunday and told I would be called back. Now get calls from Fido multiple times a day and as soon as I answer I’m hung up on. When I call in I’m told nothing is on file about a phone upgrade. Change providers?

• 
  Samkit Shah (@SamkitS364) reported 19 minutes ago

  @Fidomobile They been promoting fake deals and getting back their customers but when it comes to delivery their promises they just keep ignoring you and keep on giving you dates after dates. Worst customer service I regret coming back to fido.

• 
  Rosemary (@rosieakala) reported 21 minutes ago

  @Fidomobile New Customer. Major issues with my bill. Called several agents they cannot explain the bill and the big difference in the amounts. I need to escalate this matter asap

• 
  Mk (@Mk_501Billz) reported 23 minutes ago

  @Fidomobile bruh Fido Internet is sooo bad lol smh like damnnn

• 
  The Bad Shah (@BadShah_89) reported 26 minutes ago

  @Fidomobile @Rogers you guys are the scum of the earth. Your customer service hangs up 3 times on me and and says they are transferring me to a supervisor.

• 
  relaxmassage8888 (@Deepea6) reported 29 minutes ago

  @brett_dillman @Fidomobile Fido used to give fido dollars as loyalty program used for service & equipment. After collecting fido dollar’s for years they cxl this Bull **** loyalty program with ZERO compensation to us suckers. That is EXACTLY what fido thinks of it customers