Fido

Fido Outage Report in York, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in York, Ontario 01/18/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (37%)

    Internet (37%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near York, Ontario

The most recent Fido outage reports came from the following cities: Toronto and Mississauga.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaMississauga Phone
CanadaToronto Phone
CanadaToronto Total Blackout
CanadaToronto Phone
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

  • golrokhbahri Goli 🦸🏻‍♀️ (@golrokhbahri) reported from Toronto, Ontario

    @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

  • ShohanSoham Shohan Chowdhury (@ShohanSoham) reported from Toronto, Ontario

    Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

  • sashahollings Hollings Izah (@sashahollings) reported from Mississauga, Ontario

    Been a loyal customer with @FidoSolutions @Fidomobile, is this seriously how you treat customers... I never should have left @virginmobilecan .... never had a carrier try to rip me off before

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

  • rachaelmcollier Rachael Collier (@rachaelmcollier) reported from Toronto, Ontario

    @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

  • waleedkhogali Walied Khogali Ali (@waleedkhogali) reported from Toronto, Ontario

    After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

  • jonrecord Jon Record (@jonrecord) reported from Mississauga, Ontario

    Since @FreedomMobile offers for a long time customer are garbage, I am looking @Fidomobile $39 deal for freedom customers. What phones are included in this sign up offer? Also how much is it to add USA data when needed?

  • ItisMoody Mahmoud "Moody" Shabeeb (@ItisMoody) reported from Toronto, Ontario

    Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

  • SDerrel Derrel (@SDerrel) reported from Toronto, Ontario

    @FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

  • BhavinShahTO Bhavin Shah (@BhavinShahTO) reported from Toronto, Ontario

    @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Toronto, Ontario

    How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

  • EsBeeEf Saad Bin Farooq (@EsBeeEf) reported from Toronto, Ontario

    Is #Fido down in GTA? Can someone please confirm. @Fidomobile

  • ryanprayogo Ryan Prayogo (@ryanprayogo) reported from Midtown Toronto, Ontario

    @Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

  • wd78pp Jay Goodman (@wd78pp) reported from Toronto, Ontario

    @Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

  • DaveGatsby DaveGatsby (@DaveGatsby) reported from Markham, Ontario

    @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

  • JarylleAdriane JP (@JarylleAdriane) reported from Toronto, Ontario

    Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

  • Brand_scientist MJE (@Brand_scientist) reported from Toronto, Ontario

    @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

  • Kshutrya சூரன் (@Kshutrya) reported from Mississauga, Ontario

    @FidoSolutions Thanks 4 ur response, I wantd 2 let other #fido customers 2 know about ur inefficient customer service. That s d reason, I posted a tweet. Whatever d way of approaching customer service, d way u handle queries will not give any permanent solution. @Fidomobile

  • stevetogm StevieB (@stevetogm) reported from Toronto, Ontario

    @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

  • samikshasrane Samiksha Rane (@samikshasrane) reported from Toronto, Ontario

    @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • CrazyDaisey1 Crazy Daisey (@CrazyDaisey1) reported

    @Fidomobile @FidoSolutions @Rogers outages yesterday was a minor inconvenience to people who just needed a FB status or gamer. But also a #EmergencyProblemFor911. I am sick! I wouldn't have got help with any phones! #EndangeringingLives was yesterdays #REALITY Time to change!

  • RachieRachelle RachelleB😊💕 (@RachieRachelle) reported

    @FidoSolutions @Fidomobile It’s going off and on & it’s more off the cell service than on. Plus when I call out it goes to 3G. The internet doesn’t even work in my cell without wifi. It’s still very unreliable.

  • chase_seward Chase Seward (@chase_seward) reported

    Who ever service was affected because of Rogers negligence should receive a FULL Refund for the months bill @RogersMobileCa @Fidomobile #FullrefundRogers #Fullrefundfido

  • AdamLockett34 Adam Lockett (@AdamLockett34) reported

    @blogTO @Rogers and @Fidomobile can’t just say ‘whoops, sorry about that!’ and move on. They need to clearly explain what happened and why. The damage to the economy went well beyond a small credit for the outage. How many died because they couldn’t call 911? #RogersOutage2022 #Fido

  • chase_seward Chase Seward (@chase_seward) reported

    @Fidomobile wtf is going on I still have no internet time to start looking for a new provider your service SUCKS

  • HReddy1107 Harish Kumar (@HReddy1107) reported

    @FidoSolutions @Fidomobile I need 6 months bill credit for the outage..I have to get new bell connections to do my work .. I don’t accept 1 dollar credit from fido..for me both home internet and cellular was out .

  • iTech_Ben Ben Cybulski :) (@iTech_Ben) reported

    @FidoSolutions @Fidomobile @FidoSolutions Oshawa home internet is still acting up when can I expect a fix

  • Intissardjn intissar (@Intissardjn) reported

    @FidoSolutions @Fidomobile My home internet has been down since yesterday! Vast majority is not the right word to use in this case as not a single house with Fido has internet !

  • sandeepsakash Sandeep Kashyap (@sandeepsakash) reported

    @FidoSolutions @Fidomobile My home internet with Fido is still down.

  • cssoz Lucien M (@cssoz) reported

    @KweenLexiLyfe @Fidomobile @Rogers Wait it is too slow or what? I isn't home to test