Fido Outage Report in York, Ontario

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near York, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Mississauga.

City	Problem Type	Report Time
Toronto	Phone	17 days ago
Toronto	Phone	22 days ago
Toronto	Internet	23 days ago
Toronto	Phone	1 month ago
Mississauga	Internet	2 months ago
Toronto	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

• 
  Prabin Paudel (@paudelp) reported 2 minutes ago from Mississauga, Ontario

  Hi @Fidomobile last month only you charged me extra for exceeding few MBs of my data plan. Are you giving any credit for the whole day outage today that severely impacted my scheduled with doctors and my work from home ?

• 
  Michael-Lamont Lytle (@michaellamontl) reported 14 minutes ago from Toronto, Ontario

  Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 14 minutes ago from Toronto, Ontario

  @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

• 
  Jorge Barbosa (@TheCarpenter79) reported 18 minutes ago from Toronto, Ontario

  @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

• 
  Reena Kara (@reena_kara) reported 20 minutes ago from Toronto, Ontario

  Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

• 
  StevieB (@stevetogm) reported 20 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 23 minutes ago from Toronto, Ontario

  @Fidomobile What about the old customer? 😔

• 
  JP (@JarylleAdriane) reported 28 minutes ago from Toronto, Ontario

  @Fidomobile u getting issues with civerage around east york toronto rn?

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 29 minutes ago from Toronto, Ontario

  @Fidomobile What about the current customer? Can I get this deal?

• 
  Nikunj Lunagariya (@OfficialNikunj) reported 31 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"

• 
  Juhi Apte (@Jwoohoo) reported 37 minutes ago from Toronto, Ontario

  @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

• 
  Senwung Luk (@fysl) reported 38 minutes ago from Toronto, Ontario

  Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

• 
  Senwung Luk (@fysl) reported 40 minutes ago from Toronto, Ontario

  Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 41 minutes ago from Toronto, Ontario

  So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

• 
  Lindsay Dworkin (@L_Dworks) reported 43 minutes ago from Toronto, Ontario

  Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

• 
  KJ 💙⚾️ (@aintyourcuppa) reported 46 minutes ago from Toronto, Ontario

  Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.

• 
  Jada Shada Hudson (@jadashada) reported 49 minutes ago from Toronto, Ontario

  @bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪

• 
  Jennifer D'Souza (@AwkwarDsouza) reported 50 minutes ago from Toronto, Ontario

  @Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?

• 
  Lizette García ツ (@lizetteale) reported 53 minutes ago from Mississauga, Ontario

  Hey @Fidomobile @FidoSolutions why I am just getting 3G network for the past few days? Ugh 😑

• 
  Jada Shada Hudson (@jadashada) reported 54 minutes ago from Toronto, Ontario

  Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amanda Gearey (@agearey) reported 4 minutes ago

  Just spent an HOUR speaking to Fido representatives to not have anything solved. Nothing is more irritating. BUT NOT TO WORRY, I’ll be contacted I’m 3-5 business days. Very disappointed with @Fidomobile customer service.

• 
  Roxann (@corpuzzler) reported 8 minutes ago

  @Fidomobile can u please get ur sh*t together? I was promised my activation fee will be waived this month but now your customer rep said it will be in the next 1-2 months. THIS HAPPENS ALL THE ******* TIME! #badcustomerservice

• 
  Bill Lukawy (@bill_lukawy) reported 9 minutes ago

  @Fidomobile quick stupid question. Was trying store today too busy. Any Android tablets with a 10"screen or only the iPad in your lineup. Thanks. Bill Lukawy

• 
  Hollings Izah (@sashahollings) reported 9 minutes ago from Mississauga, Ontario

  Been a loyal customer with @FidoSolutions @Fidomobile, is this seriously how you treat customers... I never should have left @virginmobilecan .... never had a carrier try to rip me off before

• 
  Onyii (@kharmylle_) reported 10 minutes ago

  Am I the only one but my network’s been down all day via @Fidomobile

• 
  Amanda Gearey (@agearey) reported 13 minutes ago

  Just spend an hour speaking to Fido reps to not have this resolved. BUT NOT TO WORRY, I’ll be contacted back in 2-3 business days. Very disappointed with the customer service @Fidomobile

• 
  Amin Bahubeshi (@AminBahubeshi) reported 13 minutes ago

  @Fidomobile @FidoSolutions so after 42minutes on hold I got an automated "sorry we can't take your call, thank you for understanding" and you guys just hung up on me. How should I rate that customer service? PS. I am also paying for internet that isn't working so please factor that in too

• 
  Luv Sachdeva (@luv_sch) reported 15 minutes ago

  @Fidomobile i have a question regarding payment and sent the situation in DM. Can someone please check and help

• 
  Lovish Sharma (@lovishthinks) reported 15 minutes ago

  @Fidomobile Trying to talk to a customer service representative for 7+ days...2+ hours of wait time everytime without being able to talk to anyone. Extremely frustrated with the experience.

• 
  Festive Adriana 🎄 (@mingoaka) reported 17 minutes ago

  @missingmissmia @Fidomobile It’s not. I have legit fraud on my account that I’ve been dealing with since October. I did, however, finally get someone to help me.