Fido outages and service status in York, Ontario

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near York, Ontario

The most recent Fido outage reports came from the following cities: Toronto, Toronto county, and Mississauga.

City	Problem Type	Report Time
Toronto	Internet	15 hours ago
Toronto county	Total Blackout	18 days ago
Toronto	Internet	18 days ago
Toronto	Phone	23 days ago
Mississauga	Phone	25 days ago
Toronto	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

• 
  Reena Kara (@reena_kara) reported 2 minutes ago from Toronto, Ontario

  Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

• 
  hot potato (@_parab0la) reported 6 minutes ago from Toronto, Ontario

  Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.

• 
  Mich Chung (@MichelleMoniq10) reported 14 minutes ago from Toronto, Ontario

  @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

• 
  Jon Record (@jonrecord) reported 16 minutes ago from Mississauga, Ontario

  Since @FreedomMobile offers for a long time customer are garbage, I am looking @Fidomobile $39 deal for freedom customers. What phones are included in this sign up offer? Also how much is it to add USA data when needed?

• 
  👑 (@DeanLubaki) reported 17 minutes ago from Toronto, Ontario

  .@1Password it's very problematic that the only way of recovering 2FA is through a recognized browser. I never use the browser on my personal computer because I have the app. Worst, it's not possible to issue backup codes for cold storage or use a FIDO Yubikey.

• 
  Hollings Izah (@sashahollings) reported 23 minutes ago from Mississauga, Ontario

  Been a loyal customer with @FidoSolutions @Fidomobile, is this seriously how you treat customers... I never should have left @virginmobilecan .... never had a carrier try to rip me off before

• 
  MJE (@Brand_scientist) reported 24 minutes ago from Toronto, Ontario

  @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

• 
  Nikunj Lunagariya (@OfficialNikunj) reported 26 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"

• 
  Prabin Paudel (@paudelp) reported 32 minutes ago from Mississauga, Ontario

  Hi @Fidomobile last month only you charged me extra for exceeding few MBs of my data plan. Are you giving any credit for the whole day outage today that severely impacted my scheduled with doctors and my work from home ?

• 
  Nourish (@nourishnew) reported 32 minutes ago from Lorne Park, Ontario

  @Fidomobile @FidoSolutions Any outage in Mississauga. Home internet not working.

• 
  Saad Bin Farooq (@EsBeeEf) reported 38 minutes ago from Toronto, Ontario

  Is #Fido down in GTA? Can someone please confirm. @Fidomobile

• 
  Shohan Chowdhury (@ShohanSoham) reported 41 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

• 
  Derrel (@SDerrel) reported 41 minutes ago from Toronto, Ontario

  @FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

• 
  Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported 42 minutes ago from Toronto, Ontario

  @BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks

• 
  Romi Joshi (@LooseRomi) reported 43 minutes ago from Toronto, Ontario

  I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.

• 
  Ashutosh Nayak (@nayakashu) reported 43 minutes ago from Toronto, Ontario

  @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

• 
  Walied Khogali Ali (@waleedkhogali) reported 46 minutes ago from Toronto, Ontario

  After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

• 
  Saeid (@S_Khademi) reported 48 minutes ago from Toronto, Ontario

  Horribe @Fidomobile , unbelievable bad customer service #Fido

• 
  Pedro Marques (@MetroManTO) reported 55 minutes ago from Toronto, Ontario

  Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.

• 
  rr. (@iamdieroiramor) reported 55 minutes ago from Toronto, Ontario

  @Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 4 minutes ago

  @Fidomobile you offer these data packages but nothing works. If you can't manage the 5G service don't advertise it because it sucks! And why are you a subsidiary of Rogers and use their network supposedly but the service connection is still trash ? Is this Rogers sabotaging us ?

• 
  Pete (@floofydoofbkup) reported 4 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Pete (@floofydoofbkup) reported 5 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Nilesh (@nil1971nilesh) reported 13 minutes ago

  @Fidomobile URGENT My wife’s credit score dropped 140+ points due to FALSE $627 balance on Fido account CLOSED & PAID in 2022 Same issue in 2024 fixed with written proof now AGAIN We have proof Fix with TransUnion & Equifax immediately or CCTS #Fido #CreditScore

• 
  liane bisaillon 🇨🇦 (@Lianebisaillon) reported 18 minutes ago

  @Fidomobile lately on my cell people can't seem to hear me properly.They say it sounds like I'm underwater, far away or words are missing. I phoned your customer service & they'll help me Wed at the earliest. You call that customer service? Unimpressed

• 
  Shrikant Gupta (@Shrikan15918909) reported 19 minutes ago

  Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to old provider.#scammer

• 
  Kv N (@KvEncela) reported 22 minutes ago

  @Fidomobile was signing for a new plan and as usual nothing worked , submitted license and photo then shows message need more information and a contact number shows that is not in service, bunch of incompetent…

• 
  Vince Ltd. (@Vince_Ltd) reported 22 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  BrianM (@briangm11) reported 24 minutes ago

  @1111SpiritualBb @Fidomobile Hope you post a follow up here. Almost NO competition in banking, telcos, etc means they can all ditch customer service staff in order to maximize profits, dividends, executive bonuses, etc.

• 
  M (@tvinbnwv) reported 25 minutes ago

  @Fidomobile Hello, can I contact you guys via DM? I need help regarding my mobile plan but couldn't access contact in any ways since I am abroad and my fido SIM card doesn't work. I can't get a call back or anthing. Please help me!