Fido Outage Report in York, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in York, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (61%)
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Internet (30%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Live Outage Map Near York, Ontario
The most recent Fido outage reports came from the following cities: Mississauga and Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Mississauga |
Internet | |
| Toronto |
Internet | |
| Mississauga |
Phone | |
| Toronto |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near York, Ontario
Latest outage, problems and issue reports in York and nearby locations:
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Rachael Collier
(@rachaelmcollier) reported
from
Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
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Nexonta Tech
(@Hewster333) reported
from
Toronto, Ontario
FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.
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Goli 🦸🏻♀️
(@golrokhbahri) reported
from
Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
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Bhavin Shah
(@BhavinShahTO) reported
from
Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
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hot potato
(@_parab0la) reported
from
Toronto, Ontario
Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.
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Jay Goodman
(@wd78pp) reported
from
Toronto, Ontario
@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
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Samiksha Rane
(@samikshasrane) reported
from
Toronto, Ontario
@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.
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Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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Jon Record
(@jonrecord) reported
from
Mississauga, Ontario
Since @FreedomMobile offers for a long time customer are garbage, I am looking @Fidomobile $39 deal for freedom customers. What phones are included in this sign up offer? Also how much is it to add USA data when needed?
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Mahmoud "Moody" Shabeeb
(@ItisMoody) reported
from
Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
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Walied Khogali Ali
(@waleedkhogali) reported
from
Toronto, Ontario
After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.
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Romi Joshi
(@LooseRomi) reported
from
Toronto, Ontario
I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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Hollings Izah
(@sashahollings) reported
from
Mississauga, Ontario
Been a loyal customer with @FidoSolutions @Fidomobile, is this seriously how you treat customers... I never should have left @virginmobilecan .... never had a carrier try to rip me off before
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
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DaveGatsby
(@DaveGatsby) reported
from
Markham, Ontario
@FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.
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சூரன்
(@Kshutrya) reported
from
Mississauga, Ontario
@FidoSolutions Thanks 4 ur response, I wantd 2 let other #fido customers 2 know about ur inefficient customer service. That s d reason, I posted a tweet. Whatever d way of approaching customer service, d way u handle queries will not give any permanent solution. @Fidomobile
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Derrel
(@SDerrel) reported
from
Toronto, Ontario
@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.
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Bruno De Koning
(@brunodk) reported
from
Mississauga, Ontario
@LifeSauga @lolswizzle @kimberleeeyyyy @CarryTelecom I think so too. Rogers or Fido customers are not to be having issues
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MJE
(@Brand_scientist) reported
from
Toronto, Ontario
@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Avi Maheshwari
(@manit_avi) reported
@Fidomobile I was talking to a customer solution specialist and the line was dropped. No solution was provided to me for july 8 outage for which you guys gave me peanuts…Refund amount is not acceptable to me..if you can’t make it good enough than take it back. I don’t need it.
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Ma Ha
(@MHazaveh) reported
@Fidomobile the worst customer service ever !! Will never recommend you to anyone
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𝒟𝑜𝓇𝑜𝓉𝒽𝓎
(@dorothyboruta) reported
@Fidomobile @FidoSolutions I recently upgraded my device and paid a down payment towards it which shows on my account and on my credit card. Just got my new agreement via email and the down payment is not reflected at all.
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Solon McDade
(@solonmcdade) reported
Hey @Fidomobile JACK SUCKS! This is not customer service it’s customer torture.
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Frankie Drevan
(@FrankieDrevan) reported
@Fidomobile The long weekend is great, however, I have a brand new, never used iphone 6s that is locked to your network but your customer service refuses to unlock it (at least the 3rd agent did after my first 2 calls were disconnected). Do you care to assist?
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Mahta Hazaveh
(@MHazaveh) reported
@Fidomobile shame on you fido for the way you treat your customers!!!
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Kabirtoronto
(@kabirtoronto82) reported
Been trying to get in touch with @Fidomobile customer service or book a call back. How do I contact you'll??
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Solon McDade
(@solonmcdade) reported
Wow @Fidomobile customer service is just garbage. They must be taking a page from the Air Canada book of service. It used to be so easy to talk to a HUMAN BEING !
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Louis 🌊
(@GrowthLouis) reported
@Fidomobile needs help with their system. 2min automated call through 5 options to be told to click a link in a text to get a call back to another 2min of chatbot to find out that calls will be made in a few hours... Sorry but that's bad #UX.
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𝒟𝑜𝓇𝑜𝓉𝒽𝓎
(@dorothyboruta) reported
@Fidomobile I recently upgraded my device and paid a down payment towards it which shows on my account and on my credit card. Just got my new agreement via email and the down payment is not reflected at all.