Fido outages and service status in York, Ontario

No problems detected

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Fido generated 0 outage signals in the last 24 hours around York, including 0 direct reports.
The most common problems reported in this area mention Internet and Phone.
The most recent signal from this area was received May 10, 1:40 PM EDT.

Internet (50%)
Phone (50%)

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 13, 9:20 AM EDT	0	0
May 13, 9:40 AM EDT	0	0
May 13, 10:00 AM EDT	0	0
May 13, 10:20 AM EDT	0	0
May 13, 10:40 AM EDT	0	0
May 13, 11:00 AM EDT	0	0
May 13, 11:20 AM EDT	0	0
May 13, 11:40 AM EDT	0	0
May 13, 12:00 PM EDT	0	0
May 13, 12:20 PM EDT	0	0
May 13, 12:40 PM EDT	0	0
May 13, 1:00 PM EDT	0	0
May 13, 1:20 PM EDT	0	0
May 13, 1:40 PM EDT	0	0
May 13, 2:00 PM EDT	0	0
May 13, 2:20 PM EDT	0	0
May 13, 2:40 PM EDT	0	0
May 13, 3:00 PM EDT	0	0
May 13, 3:20 PM EDT	0	0
May 13, 3:40 PM EDT	0	0
May 13, 4:00 PM EDT	0	0
May 13, 4:20 PM EDT	0	0
May 13, 4:40 PM EDT	0	0
May 13, 5:00 PM EDT	0	0
May 13, 5:20 PM EDT	0	0
May 13, 5:40 PM EDT	0	0
May 13, 6:00 PM EDT	0	0
May 13, 6:20 PM EDT	0	0
May 13, 6:40 PM EDT	0	0
May 13, 7:00 PM EDT	0	0
May 13, 7:20 PM EDT	0	0
May 13, 7:40 PM EDT	0	0
May 13, 8:00 PM EDT	0	0
May 13, 8:20 PM EDT	0	0
May 13, 8:40 PM EDT	0	0
May 13, 9:00 PM EDT	0	0
May 13, 9:20 PM EDT	0	0
May 13, 9:40 PM EDT	0	0
May 13, 10:00 PM EDT	0	0
May 13, 10:20 PM EDT	0	0
May 13, 10:40 PM EDT	0	0
May 13, 11:00 PM EDT	0	0
May 13, 11:20 PM EDT	0	0
May 13, 11:40 PM EDT	0	0
May 14, 12:00 AM EDT	0	0
May 14, 12:20 AM EDT	0	0
May 14, 12:40 AM EDT	0	0
May 14, 1:00 AM EDT	0	0
May 14, 1:20 AM EDT	0	0
May 14, 1:40 AM EDT	0	0
May 14, 2:00 AM EDT	0	0
May 14, 2:20 AM EDT	0	0
May 14, 2:40 AM EDT	0	0
May 14, 3:00 AM EDT	0	0
May 14, 3:20 AM EDT	0	0
May 14, 3:40 AM EDT	0	0
May 14, 4:00 AM EDT	0	0
May 14, 4:20 AM EDT	0	0
May 14, 4:40 AM EDT	0	0
May 14, 5:00 AM EDT	0	0
May 14, 5:20 AM EDT	0	0
May 14, 5:40 AM EDT	0	0
May 14, 6:00 AM EDT	0	0
May 14, 6:20 AM EDT	0	0
May 14, 6:40 AM EDT	0	0
May 14, 7:00 AM EDT	0	0
May 14, 7:20 AM EDT	0	0
May 14, 7:40 AM EDT	0	0
May 14, 8:00 AM EDT	0	0
May 14, 8:20 AM EDT	0	0
May 14, 8:40 AM EDT	0	0
May 14, 9:00 AM EDT	0	0
May 14, 9:20 AM EDT	0	0

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near York, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Mississauga.

City	Problem Type	Report Time
Toronto	Phone	4 days ago
Mississauga	Phone	6 days ago
Toronto	Internet	13 days ago
Toronto	Internet	29 days ago
Toronto	Phone	2 months ago
Toronto	Phone	2 months ago

Nearby cities with recent reports

Toronto

1 recent signals

4 days ago

Mississauga

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

Samiksha Rane (@samikshasrane) reported 8 minutes ago from Toronto, Ontario
@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.
Saeid (@S_Khademi) reported 10 minutes ago from Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
Reena Kara (@reena_kara) reported 10 minutes ago from Toronto, Ontario
Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics
👑 (@DeanLubaki) reported 22 minutes ago from Toronto, Ontario
.@1Password it's very problematic that the only way of recovering 2FA is through a recognized browser. I never use the browser on my personal computer because I have the app. Worst, it's not possible to issue backup codes for cold storage or use a FIDO Yubikey.
Senwung Luk (@fysl) reported 28 minutes ago from Toronto, Ontario
Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.
Lindsay Dworkin (@L_Dworks) reported 29 minutes ago from Toronto, Ontario
Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?
Goli 🦸🏻‍♀️ (@golrokhbahri) reported 29 minutes ago from Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
Ashutosh Nayak (@nayakashu) reported 34 minutes ago from Toronto, Ontario
@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.
It's Just Molly Okay (@itsjust_molly) reported 37 minutes ago from Toronto, Ontario
@Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.
Bruno De Koning (@brunodk) reported 38 minutes ago from Mississauga, Ontario
@LifeSauga @lolswizzle @kimberleeeyyyy @CarryTelecom I think so too. Rogers or Fido customers are not to be having issues
Jay Goodman (@wd78pp) reported 38 minutes ago from Toronto, Ontario
@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
StevieB (@stevetogm) reported 42 minutes ago from Toronto, Ontario
@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!
Pedro Marques (@MetroManTO) reported 42 minutes ago from Toronto, Ontario
@StephenPunwasi @normsworld I’ve been predicting this for years and unfortunately it’s coming true. TPS have been working to rule ever since carding was taken away. They’re doing only the minimum work required, letting traffic violations pass. It’s known in police circles as FIDO: “**** It Drive Off”.
Pedro Marques (@MetroManTO) reported 50 minutes ago from Toronto, Ontario
@bp256r1 @FlyingTrilobite @c_9 @convertdcyclist They’ll only change once there’s a new Police Chief. This FIDO (**** If Drive Off) culture present in the police service, runs deep. For cyclists, it’ll only change once we have complete streets. Too many people are inherently selfish. They care about their safety, not of others.
Jon Record (@jonrecord) reported 52 minutes ago from Mississauga, Ontario
Since @FreedomMobile offers for a long time customer are garbage, I am looking @Fidomobile $39 deal for freedom customers. What phones are included in this sign up offer? Also how much is it to add USA data when needed?
DaveGatsby (@DaveGatsby) reported 56 minutes ago from Markham, Ontario
@FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.
Derrel (@SDerrel) reported 57 minutes ago from Toronto, Ontario
@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.
Senwung Luk (@fysl) reported 57 minutes ago from Toronto, Ontario
Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?
Bhavin Shah (@BhavinShahTO) reported 58 minutes ago from Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
hot potato (@_parab0la) reported 59 minutes ago from Toronto, Ontario
Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

Pete (@floofydoofbkup) reported 5 minutes ago
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
Nojan Emd (@EmdNojan306) reported 5 minutes ago
@Fidomobile can you all imagine my voice mail is in French and I can’t get a hold anyone until Tuesday at 3:30pm. Because Fido’s customer service is in Indian. I have been with Fido for 20 years
C (@Craig17981815) reported 6 minutes ago
@Fidomobile does having the rogers card also give fido customer the free roaming days?
TundeRich (@Dunumi) reported 7 minutes ago
@Fidomobile @nsafiys Pls I need help with my Fido account. Got a called yesterday from Fido to make a complain and the next mail I got was my account has been changed to a mobile plan of $45 monthly This is really wrong and I didn’t request for such. *** Fido should contact me immediately to correct
gebilaowang (@kuailenanhai111) reported 8 minutes ago
@Fidomobile I have already left Canada since June 2025 and will no longer use this plan and phone number. However, Fido keep charging me for 5 months. I can not cancel my plan online and also I can not talk to a specialist. Please help me to cancel my plan and STOP CHARGING ME anymore!
M (@tvinbnwv) reported 8 minutes ago
@Fidomobile Hello, can I contact you guys via DM? I need help regarding my mobile plan but couldn't access contact in any ways since I am abroad and my fido SIM card doesn't work. I can't get a call back or anthing. Please help me!
Vince Ltd. (@Vince_Ltd) reported 9 minutes ago
@Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤
Vaibhav Panwar (@2vpvp) reported 10 minutes ago
@Fidomobile I requested a call back from customer care, even after one hour of scheduled time. No one called me. What should I do?? #fido
Aman Bhargava (@Amanbhargava23) reported 20 minutes ago
@Fidomobile @Rogers I AM HAVING TROUBKE REGARDING BILLING ISSUES WITH FIDO AND SINCE IT HAS BEEN TAKEN BY ROGERS AS A CUSTOMER I HAVE SUFFERED A LOT WOUOD REWYEST EVERYONE NOT TO TAKE FIDO. IT HAS ONE OF THE WORST CUSTOMER SERVICE TO EVER EXIST THEY CANT EVEN FIND U IN SYSTEM
Faye 🙋🏻‍♀️ (@ffurdyk) reported 22 minutes ago
@Fidomobile why are you charging 2x for Travel Passes - due to a KNOWN billing issue - but decline my case when I’ve spotted the obvious overcharge of $160 on my monthly bills? Appreciate an explanation.