Fido Outage Report in York, Ontario

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near York, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Mississauga.

City	Problem Type	Report Time
Toronto	Phone	21 days ago
Toronto	Phone	26 days ago
Toronto	Internet	27 days ago
Toronto	Phone	1 month ago
Mississauga	Internet	2 months ago
Toronto	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

• 
  StevieB (@stevetogm) reported 4 minutes ago from Toronto, Ontario

  @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

• 
  Samiksha Rane (@samikshasrane) reported 5 minutes ago from Toronto, Ontario

  @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

• 
  Bhavin Shah (@BhavinShahTO) reported 6 minutes ago from Toronto, Ontario

  @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

• 
  Hollings Izah (@sashahollings) reported 11 minutes ago from Mississauga, Ontario

  Been a loyal customer with @FidoSolutions @Fidomobile, is this seriously how you treat customers... I never should have left @virginmobilecan .... never had a carrier try to rip me off before

• 
  Shohan Chowdhury (@ShohanSoham) reported 12 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

• 
  Sofia Heaux (@HeauxSofia) reported 13 minutes ago from Toronto, Ontario

  How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

• 
  DaveGatsby (@DaveGatsby) reported 15 minutes ago from Markham, Ontario

  @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

• 
  Nadine Yousif (@nadineyousif_) reported 22 minutes ago from Toronto, Ontario

  For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

• 
  Jorge Barbosa (@TheCarpenter79) reported 24 minutes ago from Toronto, Ontario

  @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

• 
  Ryan Prayogo (@ryanprayogo) reported 26 minutes ago from Midtown Toronto, Ontario

  @Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

• 
  Senwung Luk (@fysl) reported 38 minutes ago from Toronto, Ontario

  Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

• 
  Mahmoud "Moody" Shabeeb (@ItisMoody) reported 42 minutes ago from Toronto, Ontario

  Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 45 minutes ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

• 
  Carolina Torres (@carot0rres) reported 47 minutes ago from Vaughan, Ontario

  Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

• 
  Rachael Collier (@rachaelmcollier) reported 47 minutes ago from Toronto, Ontario

  @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

• 
  JP (@JarylleAdriane) reported 50 minutes ago from Toronto, Ontario

  Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

• 
  Saad Bin Farooq (@EsBeeEf) reported 52 minutes ago from Toronto, Ontario

  Is #Fido down in GTA? Can someone please confirm. @Fidomobile

• 
  Jon Record (@jonrecord) reported 52 minutes ago from Mississauga, Ontario

  Since @FreedomMobile offers for a long time customer are garbage, I am looking @Fidomobile $39 deal for freedom customers. What phones are included in this sign up offer? Also how much is it to add USA data when needed?

• 
  சூரன் (@Kshutrya) reported 56 minutes ago from Mississauga, Ontario

  @FidoSolutions Thanks 4 ur response, I wantd 2 let other #fido customers 2 know about ur inefficient customer service. That s d reason, I posted a tweet. Whatever d way of approaching customer service, d way u handle queries will not give any permanent solution. @Fidomobile

• 
  Goli 🦸🏻‍♀️ (@golrokhbahri) reported 56 minutes ago from Toronto, Ontario

  @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kamran Moeen (@Kamranmoeen77) reported 1 minute ago

  @Fidomobile app is also down?? #Facebook #instagram

• 
  harrylamba (@harrylamba) reported 3 minutes ago

  @Fidomobile tried DM, but you need to understand this is a tech issue. for 3 days continued Ask Jack, Live chat, twitter have been used - with no luck

• 
  Traveling Lawyer (@globetrotterlaw) reported 6 minutes ago

  @Fidomobile nice try to keep me on hold for an extended amount of time simply because I have a complaint against one of your business practices. #roamlikehome is a scam

• 
  Lisa Hayman (@caymamamia) reported 7 minutes ago

  @Fidomobile I am furious that I had to pay $40 for extra data for 3 days when I pay you people over $500 a month. No way to call you - no customer service. Bye!

• 
  Manny (@514_sid) reported 9 minutes ago

  @Fidomobile what’s happening i cant call nobody. It keeps sayin “call failed” is there an outage or sum?

• 
  Yad e Ayyam (@yad_ayam) reported 11 minutes ago

  @Fidomobile 4- After few minutes again I tried to chat with tech support. But as soon as chat window open I got a message that agent closed the chat!!!! Finally at 23:59 I connect to another agent and explain the issue. (Conversation picture attached)

• 
  iamsingh (@iamsingh78) reported 12 minutes ago

  Hey @Fidomobile @FidoSolutions is your network down today?

• 
  JP (@JarylleAdriane) reported 15 minutes ago from Toronto, Ontario

  @Fidomobile u getting issues with civerage around east york toronto rn?

• 
  Xiang Zhou (@vbirddz) reported 16 minutes ago

  What happened to the home internet in Richmond Hill, ON? Very unstable connection. Ping to the Rogers DNS resulted 35% packets loss.@Fidomobile @FidoSolutions @RogersHelps

• 
  Dr Tai🏳️‍🌈 (@taiandsashin) reported 16 minutes ago

  @candaysium @Fidomobile They brought it down by $455 as they received a returned phone in July. The activation fees that were waived when we signed up, are still on @Fidomobile wants me to pay those although they never should have been on.