Fido outages and service status in York, Ontario

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near York, Ontario

The most recent Fido outage reports came from the following cities: Mississauga, Toronto, and Toronto county.

City	Problem Type	Report Time
Mississauga	Phone	6 hours ago
Toronto	Phone	19 hours ago
Toronto	Internet	4 days ago
Toronto county	Total Blackout	22 days ago
Toronto	Internet	22 days ago
Toronto	Phone	27 days ago

Nearby cities with recent reports

Community Discussion

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Fido Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

• 
  Mahmoud "Moody" Shabeeb (@ItisMoody) reported 4 minutes ago from Toronto, Ontario

  Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

• 
  Walied Khogali Ali (@waleedkhogali) reported 5 minutes ago from Toronto, Ontario

  After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

• 
  a cuppa tee (@acuppatee) reported 6 minutes ago from Toronto, Ontario

  @Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒

• 
  rr. (@iamdieroiramor) reported 7 minutes ago from Toronto, Ontario

  @Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.

• 
  StevieB (@stevetogm) reported 11 minutes ago from Toronto, Ontario

  @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

• 
  Kevin Michael (@Kevinmichaelt) reported 13 minutes ago from Toronto, Ontario

  @RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years

• 
  Chintan Gujarati (@chintan_guj) reported 13 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile Good morning Fido. Could you please advise one simple thing? Why do you love to deliver poor services ? Is thz something you love to do consistently ? I think Candians stop using Fido. Don't ask my why. Plz check my dm. It's wise thing to as a company.

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 13 minutes ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

• 
  Senwung Luk (@fysl) reported 14 minutes ago from Toronto, Ontario

  Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

• 
  Sarah Antonio (@SarahPSmart) reported 15 minutes ago from Toronto, Ontario

  @Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !

• 
  Jay Goodman (@wd78pp) reported 20 minutes ago from Toronto, Ontario

  @Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

• 
  Rachael Collier (@rachaelmcollier) reported 28 minutes ago from Toronto, Ontario

  @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

• 
  Andrea Velez (@AndreaVelez93) reported 35 minutes ago from Toronto, Ontario

  @Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf

• 
  al b (@abbyladura) reported 43 minutes ago from Toronto, Ontario

  Drake uses Fido service

• 
  Jon Record (@jonrecord) reported 45 minutes ago from Mississauga, Ontario

  Since @FreedomMobile offers for a long time customer are garbage, I am looking @Fidomobile $39 deal for freedom customers. What phones are included in this sign up offer? Also how much is it to add USA data when needed?

• 
  It's Just Molly Okay (@itsjust_molly) reported 49 minutes ago from Toronto, Ontario

  @Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.

• 
  Lauren (@yearoflauren) reported 49 minutes ago from Toronto, Ontario

  @Fidomobile internet outage? Mine just dropped…

• 
  JP (@JarylleAdriane) reported 58 minutes ago from Toronto, Ontario

  Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

• 
  Lindsay Dworkin (@L_Dworks) reported 60 minutes ago from Toronto, Ontario

  Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

• 
  Carolina Torres (@carot0rres) reported 60 minutes ago from Vaughan, Ontario

  Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kirito96 (@kirito_9668) reported 14 minutes ago

  @Fidomobile whoever is working on your AI needs to be let go. Other companies out of the box AI will do better than the **** you have. Now hard to train your AI.

• 
  Jantz (@jantz1) reported 19 minutes ago

  @Fidomobile in Mexico currently & can’t get hold of anyone @ 611. Need help with 2 travel plans……. a wrong date was provided through an agent for me & wife’s plan that was requested yesterday online was not implemented. Just did it again on line & it is isn’t working.

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 21 minutes ago

  Ever since you guys switched to the 5G network my phone barely works. Since March nothing works for me. I can barely receive calls, texts or even connect to a network when I need data. @Fidomobile why am I paying for a service and getting abysmal service ? Cancel my account !

• 
  Evan (@evanoftheyukon) reported 23 minutes ago

  I've been trying to cancel my phone line with @Fidomobile, and as far as I can tell, they've made it completely impossible to do that. Every time I've called (4 times) and gotten to the point where the rep realizes they can't convince me to stay, they hang up.

• 
  Jo (@Jo39908254) reported 27 minutes ago

  @Fidomobile Hello I have a hard time to talk to a person or reaching you by email I canceled my account in November 2024 and you owe me $5 since. I was told I would get a cheque in June 2025 but I never did I’ve been trying to make a contact since but it’s unsuccessful

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 28 minutes ago

  @Fidomobile sucks ! If you're with Fido consider switching service providers. I suspect this is Rogers' grand plan to poach Fido customers but they won't get me. I'd much rather go to a whole other provider! Don't DM me asking for my account number either. Just do the needful !

• 
  pratap (@pratapT7) reported 28 minutes ago

  @Dishaaa29 @Fidomobile Come back to india for better service

• 
  Pete (@floofydoofbkup) reported 29 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  . (@pxpfir) reported 30 minutes ago

  Looks like i’m going to be filing a complaint to the CCTS about @Fidomobile @FidoSolutions since they decided to SCAM ME and now are making it IMPOSSIBLE to contact them. Complete and utter JOKE.

• 
  sohail (@sohail87033951) reported 35 minutes ago

  Requested @Fidomobile to close my account, but instead was pushed to keep paying for unused services. Now facing unnecessary charges& collection harassment.If closed on time,this issue wouldn’t exist. Authorities should investigate such practices. @CRTCeng #ConsumerRights #Canada