Fido Outage Report in York, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in York, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at Fido
Fido is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (68%)
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Phone (15%)
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Wi-fi (12%)
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Total Blackout (3%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near York, Ontario
The most recent Fido outage reports came from the following cities: Toronto, Downsview, Etobicoke, Mississauga, Scarborough, Vaughan, Markham, Woodbridge, Thornhill, North York and Concord.
City | Problem Type | Report Time |
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Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near York, Ontario
Latest outage, problems and issue reports in York and nearby locations:
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StevieB (@stevetogm) reported from Toronto, Ontario
@Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO
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Hollings Izah (@sashahollings) reported from Mississauga, Ontario
Been a loyal customer with @FidoSolutions @Fidomobile, is this seriously how you treat customers... I never should have left @virginmobilecan .... never had a carrier try to rip me off before
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Bhavin Shah (@BhavinShahTO) reported from Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
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Jorge Barbosa (@TheCarpenter79) reported from Toronto, Ontario
@Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice
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Senwung Luk (@fysl) reported from Toronto, Ontario
Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?
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JP (@JarylleAdriane) reported from Toronto, Ontario
Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
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Lindsay Dworkin (@L_Dworks) reported from Toronto, Ontario
Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?
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Rachael Collier (@rachaelmcollier) reported from Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
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Sofia Heaux (@HeauxSofia) reported from Toronto, Ontario
How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile
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Nadine Yousif (@nadineyousif_) reported from Toronto, Ontario
For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.
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Mahmoud "Moody" Shabeeb (@ItisMoody) reported from Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
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Jon Record (@jonrecord) reported from Mississauga, Ontario
Since @FreedomMobile offers for a long time customer are garbage, I am looking @Fidomobile $39 deal for freedom customers. What phones are included in this sign up offer? Also how much is it to add USA data when needed?
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Goli 🦸🏻♀️ (@golrokhbahri) reported from Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
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Samiksha Rane (@samikshasrane) reported from Toronto, Ontario
@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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சூரன் (@Kshutrya) reported from Mississauga, Ontario
@FidoSolutions Thanks 4 ur response, I wantd 2 let other #fido customers 2 know about ur inefficient customer service. That s d reason, I posted a tweet. Whatever d way of approaching customer service, d way u handle queries will not give any permanent solution. @Fidomobile
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Saad Bin Farooq (@EsBeeEf) reported from Toronto, Ontario
Is #Fido down in GTA? Can someone please confirm. @Fidomobile
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DaveGatsby (@DaveGatsby) reported from Markham, Ontario
@FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.
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Carolina Torres (@carot0rres) reported from Vaughan, Ontario
Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage
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Ryan Prayogo (@ryanprayogo) reported from Midtown Toronto, Ontario
@Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Tania Guha (@DrTaniaGuha1) reported
@Fidomobile I am a fido prepaid customer for last 1+ year. I took this connection with iPhone 12 mini. The contract is till 22 nov 2023. Currently I’m in India and not using Fido roaming. Can you please pause the service for a while, until I return back to Canada?
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Ismael (@Ismatrak) reported
.@Bell just got a 500CAD bill for 5 days of travel, Wifi calling is a racket with you guys, never had this issue with @Videotron or my friend, who activated his exactly like me, with @Fidomobile. Vacation ruined like the Chichen Itza pyramid I went to see.
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FP (@FreshPriiincess) reported
Outages and service interruptions every other day. Reduce the monthly bills oh @Fidomobile
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Carey Bolam (@CareyBolam) reported
@Fidomobile Why are you willing to lose a customer over less than $150
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Josiah Marti ✝️ 🇺🇸 (@JosiahMarti76) reported
@CryptoSnayan @Fidomobile And sometimes I tweet things that are 2000 years old, and still true. Gosh have you got it bad. You really do need to get a life.
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CASS (@casstheflipp) reported
Why are so many @Fidomobile customers getting their packages stolen by @PurolatorHelp ? Purolator is accusing their customer of stealing their own package but refuse to review their own camera footage. Unacceptable
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larry p (@Larrino204) reported
@Fidomobile pretty great I get a certified pre owned phone and it doesn't even work, then I contact customer support get the run around and only to. Find out you guys don't even have a replacement for the phone I want.....
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Seonhosii1972 (@seonhosii1972) reported
@Fidomobile Hi, trying to very hard to settle up my account since October 2022 and my account has been cancelled since Dec 2022 but I keep getting billed. Why? Can a supervisor or manager please help me here. Thanks.
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dewni (@dewni) reported
@Fidomobile @FidoSolutions another annoyed black Friday customer. Was promised $30 for one line and $25 for the second, but have been told by fido reps that monthly credit gets split between 2 months and to deal with it. Disappointed with the false advertising.
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corporatejohn (@corporatemayor) reported
@Fidomobile thirty-two years as a fido customer coming to an end. To expensive and no deals. I hear public mobile is more reliable and much cheaper.