Fido outages and service status in York, Ontario

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near York, Ontario

The most recent Fido outage reports came from the following cities: Toronto county, Toronto, and Mississauga.

City	Problem Type	Report Time
Toronto county	Total Blackout	7 hours ago
Toronto	Internet	7 hours ago
Toronto	Phone	5 days ago
Mississauga	Phone	7 days ago
Toronto	Internet	14 days ago
Toronto	Internet	30 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

• 
  Nexonta Tech (@Hewster333) reported 1 minute ago from Toronto, Ontario

  FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.

• 
  👑 (@DeanLubaki) reported 2 minutes ago from Toronto, Ontario

  .@1Password it's very problematic that the only way of recovering 2FA is through a recognized browser. I never use the browser on my personal computer because I have the app. Worst, it's not possible to issue backup codes for cold storage or use a FIDO Yubikey.

• 
  Saad Bin Farooq (@EsBeeEf) reported 10 minutes ago from Toronto, Ontario

  Is #Fido down in GTA? Can someone please confirm. @Fidomobile

• 
  Mahmoud "Moody" Shabeeb (@ItisMoody) reported 11 minutes ago from Toronto, Ontario

  Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 11 minutes ago from Toronto, Ontario

  @Fidomobile What about the old customer? 😔

• 
  Cesar (@liom79) reported 11 minutes ago from Toronto, Ontario

  @FidoSolutions I was in the byod plan, tested an iphone upgrade but changed my mind. Returned under 15 days remorse yet Fido takes 4 days after arrival From UPS on purpose: bad business

• 
  Saeid (@S_Khademi) reported 17 minutes ago from Toronto, Ontario

  Horribe @Fidomobile , unbelievable bad customer service #Fido

• 
  Jada Shada Hudson (@jadashada) reported 25 minutes ago from Toronto, Ontario

  @bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪

• 
  Free (@CanadaMate) reported 25 minutes ago from Toronto, Ontario

  @Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

• 
  Michael-Lamont Lytle (@michaellamontl) reported 27 minutes ago from Toronto, Ontario

  Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

• 
  Rachael Collier (@rachaelmcollier) reported 31 minutes ago from Toronto, Ontario

  @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

• 
  🌹HauteMess (@xocutthroat) reported 33 minutes ago from Toronto, Ontario

  @Fidomobile Fido could really **** up ya credit

• 
  Lauren (@yearoflauren) reported 35 minutes ago from Toronto, Ontario

  @Fidomobile internet outage? Mine just dropped…

• 
  Goli 🦸🏻‍♀️ (@golrokhbahri) reported 41 minutes ago from Toronto, Ontario

  @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

• 
  StevieB (@stevetogm) reported 44 minutes ago from Toronto, Ontario

  @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

• 
  Ashutosh Nayak (@nayakashu) reported 46 minutes ago from Toronto, Ontario

  @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

• 
  Juhi Apte (@Jwoohoo) reported 49 minutes ago from Toronto, Ontario

  @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

• 
  Dan Levy (@TheDanLevy) reported 52 minutes ago from Toronto, Ontario

  Fido Internet just suddenly went out Anyone else also lose internet using @FidoSolutions Internet in North York, Toronto area of M3H postal code (or anywhere in Toronto/GTA)? Cuz maybe it’s just me Trying the ol’ unplug-plugin of the @Fidomobile modem 🤞🏼 to see if it’ll fix

• 
  Jennifer D'Souza (@AwkwarDsouza) reported 54 minutes ago from Toronto, Ontario

  @Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?

• 
  Jay Goodman (@wd78pp) reported 60 minutes ago from Toronto, Ontario

  @Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 5 minutes ago

  Bring back real customer service with real humans ! You can't keep cutting costs like this. You guys are essentially fast tracking losing customers If that's the goal then fine @Fidomobile

• 
  Aephraim Steinberg (@QuantumAephraim) reported 9 minutes ago

  @Fidomobile What is wrong with your custserv? AskJack is 100% useless, then tells me to phone. On hold for 30 minutes, I go to AskJack to request a callback & it says "maybe I can help you first." When I say it can't, it says again "Call us at 1-877-331-9209" & disables typing.

• 
  LallyA (@LallyAd) reported 11 minutes ago

  @Fidomobile hi Fido trying to cancel some lines on Mya account call back is way to long

• 
  liane bisaillon 🇨🇦 (@Lianebisaillon) reported 18 minutes ago

  @Fidomobile lately on my cell people can't seem to hear me properly.They say it sounds like I'm underwater, far away or words are missing. I phoned your customer service & they'll help me Wed at the earliest. You call that customer service? Unimpressed

• 
  Shrikant Gupta (@Shrikan15918909) reported 19 minutes ago

  @Fidomobile @RogersHelps @FidoSolutions You guys are trouble makers. I was at peace after leaving, but you brought me back with false promises—no hotspot, no free US calling. And no one is calling me back, which is disappointing. Fix this ASAP or I’ll move back to my old provider

• 
  richard breath (@richbreath420) reported 20 minutes ago

  @Fidomobile does not want to help any customers

• 
  TundeRich (@Dunumi) reported 20 minutes ago

  @KWoodash @Fidomobile Pls I need help with my Fido account. Got a called yesterday from Fido to make a complain and the next mail I got was my account has been changed to a mobile plan of $45 monthly This is really wrong and I didn’t request for such. *** Fido should contact me immediately to correct

• 
  Kv N (@KvEncela) reported 21 minutes ago

  @Fidomobile was signing for a new plan and as usual nothing worked , submitted license and photo then shows message need more information and a contact number shows that is not in service, bunch of incompetent…

• 
  Evan (@evanoftheyukon) reported 23 minutes ago

  @Fidomobile I was within the two weeks, I should be able to just cancel and get my money back. I tried it, didn’t work out, oh well. This leads to the first time I called in. I tell the rep that I’m looking to cancel my service, "Oh, let me check... (4/21)

• 
  BrianM (@briangm11) reported 25 minutes ago

  @1111SpiritualBb @Fidomobile Hope you post a follow up here. Almost NO competition in banking, telcos, etc means they can all ditch customer service staff in order to maximize profits, dividends, executive bonuses, etc.