1. Home
  2. Companies
  3. Fido
  4. York, Ontario
Fido

Fido Outage Report in York, Ontario

Why is my Fido service not working?

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Live Outage Map Near York, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Mississauga.

CityProblem TypeReport Time
Toronto Phone 19 days ago
Toronto Phone 24 days ago
Toronto Internet 25 days ago
Toronto Phone 1 month ago
Mississauga Internet 2 months ago
Toronto Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

  • stevetogm
    StevieB (@stevetogm) reported from Toronto, Ontario

    @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

  • ryanprayogo
    Ryan Prayogo (@ryanprayogo) reported from Midtown Toronto, Ontario

    @Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

  • nadineyousif_
    Nadine Yousif (@nadineyousif_) reported from Toronto, Ontario

    For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

  • golrokhbahri
    Goli 🦸🏻‍♀️ (@golrokhbahri) reported from Toronto, Ontario

    @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

  • fysl
    Senwung Luk (@fysl) reported from Toronto, Ontario

    Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

  • JarylleAdriane
    JP (@JarylleAdriane) reported from Toronto, Ontario

    Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

  • DelroyDyer89
    Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

  • EsBeeEf
    Saad Bin Farooq (@EsBeeEf) reported from Toronto, Ontario

    Is #Fido down in GTA? Can someone please confirm. @Fidomobile

  • TheCarpenter79
    Jorge Barbosa (@TheCarpenter79) reported from Toronto, Ontario

    @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

  • ShohanSoham
    Shohan Chowdhury (@ShohanSoham) reported from Toronto, Ontario

    Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

  • jonrecord
    Jon Record (@jonrecord) reported from Mississauga, Ontario

    Since @FreedomMobile offers for a long time customer are garbage, I am looking @Fidomobile $39 deal for freedom customers. What phones are included in this sign up offer? Also how much is it to add USA data when needed?

  • rachaelmcollier
    Rachael Collier (@rachaelmcollier) reported from Toronto, Ontario

    @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

  • samikshasrane
    Samiksha Rane (@samikshasrane) reported from Toronto, Ontario

    @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

  • Kshutrya
    சூரன் (@Kshutrya) reported from Mississauga, Ontario

    @FidoSolutions Thanks 4 ur response, I wantd 2 let other #fido customers 2 know about ur inefficient customer service. That s d reason, I posted a tweet. Whatever d way of approaching customer service, d way u handle queries will not give any permanent solution. @Fidomobile

  • BhavinShahTO
    Bhavin Shah (@BhavinShahTO) reported from Toronto, Ontario

    @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

  • HeauxSofia
    Sofia Heaux (@HeauxSofia) reported from Toronto, Ontario

    How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

  • sashahollings
    Hollings Izah (@sashahollings) reported from Mississauga, Ontario

    Been a loyal customer with @FidoSolutions @Fidomobile, is this seriously how you treat customers... I never should have left @virginmobilecan .... never had a carrier try to rip me off before

  • carot0rres
    Carolina Torres (@carot0rres) reported from Vaughan, Ontario

    Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

  • DaveGatsby
    DaveGatsby (@DaveGatsby) reported from Markham, Ontario

    @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

  • ItisMoody
    Mahmoud "Moody" Shabeeb (@ItisMoody) reported from Toronto, Ontario

    Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • CSSStudent1
    CSS Student (@CSSStudent1) reported

    @Fidomobile I have been scammed in Fido store chatueguey -Quebec. Please help.

  • tarashant1
    tarashant (@tarashant1) reported

    @Fidomobile Hi, what about calling people in Iran for free due to the current protests and internet shut down? my plan has free unlimited text messages from Canada to Iran but the government also limited the text messages coming from international numbers ... #MahsaAmini #OpIran

  • maddie17767
    maddie (@maddie17767) reported

    @Fidomobile how ******** r there possible 98 people ahead of me for the online chat right now…

  • CasualPopFan
    Casually Fanatical (@CasualPopFan) reported

    Always been happy with @Fidomobile, but the inability to reach someone on the phone is maddening. I keep going through phone prompts & always end up being directed to go online. Customer service is important, and online is not it. I'm aware of the irony of complaining on twitter.

  • Meecky_A
    Kales 🌺🇭🇹 (@Meecky_A) reported

    @KimberlyDubois @Fidomobile We sorted it out! I still prefer the customer service when you get to talk to an actual person on the phone

  • selimz06510878
    selimz (@selimz06510878) reported

    @Fidomobile I cancelled my Fido home internet 4 months ago but they are still charge me.I contacted customer service 10 times to fix my problem but they can’t.I don’t know what they have to do.I can’t reach customer service to talk agent.

  • marg_ohhh
    margaret (@marg_ohhh) reported

    @Fidomobile is there an eta on getting service back? And how will this extra data and long distance calling be applied to accounts? Thanks!

  • 6fttallandsuper
    BD🥃 (@6fttallandsuper) reported

    @anishastwt @Fidomobile Imagine using Fido💀💀💀💀 Bell doesnt have these problems

  • CoffeeGeeker
    Mark in Victoria 🌻🇺🇦 (@CoffeeGeeker) reported

    I guess being a @Fidomobile customer for over 20 years now has perks. Just updated my 2yr contract, and put @beciamecia on it too, and after discounts, loyalty boosts etc, we're paying around $45+ tax ea. a month for over 25gb data, unlimited calls and text. Quite happy w/ that.

  • laffita_giselle
    Giselle (@laffita_giselle) reported

    @Fidomobile @ipsodunk Service are down , and i wonder if we’re gonna get those 50 gb that they mentioned