Fido Outage Report in York, Ontario

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near York, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Mississauga.

City	Problem Type	Report Time
Toronto	Phone	17 days ago
Toronto	Phone	22 days ago
Toronto	Internet	23 days ago
Toronto	Phone	1 month ago
Mississauga	Internet	2 months ago
Toronto	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

• 
  KJ 💙⚾️ (@aintyourcuppa) reported 6 minutes ago from Toronto, Ontario

  Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.

• 
  Sofia Heaux (@HeauxSofia) reported 11 minutes ago from Toronto, Ontario

  How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

• 
  Saad Bin Farooq (@EsBeeEf) reported 16 minutes ago from Toronto, Ontario

  Is #Fido down in GTA? Can someone please confirm. @Fidomobile

• 
  Jada Shada Hudson (@jadashada) reported 17 minutes ago from Toronto, Ontario

  @bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪

• 
  Juhi Apte (@Jwoohoo) reported 19 minutes ago from Toronto, Ontario

  @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

• 
  Jorge Barbosa (@TheCarpenter79) reported 19 minutes ago from Toronto, Ontario

  @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

• 
  Lizette García ツ (@lizetteale) reported 19 minutes ago from Mississauga, Ontario

  Hey @Fidomobile @FidoSolutions why I am just getting 3G network for the past few days? Ugh 😑

• 
  Nadine Yousif (@nadineyousif_) reported 20 minutes ago from Toronto, Ontario

  For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

• 
  Lindsay Dworkin (@L_Dworks) reported 22 minutes ago from Toronto, Ontario

  Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

• 
  StevieB (@stevetogm) reported 27 minutes ago from Toronto, Ontario

  @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

• 
  Reena Kara (@reena_kara) reported 35 minutes ago from Toronto, Ontario

  Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

• 
  StevieB (@stevetogm) reported 37 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

• 
  Carolina Torres (@carot0rres) reported 39 minutes ago from Vaughan, Ontario

  Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 39 minutes ago from Toronto, Ontario

  So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

• 
  Jennifer D'Souza (@AwkwarDsouza) reported 42 minutes ago from Toronto, Ontario

  @Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?

• 
  Jada Shada Hudson (@jadashada) reported 43 minutes ago from Toronto, Ontario

  Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺

• 
  Nikunj Lunagariya (@OfficialNikunj) reported 45 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"

• 
  Senwung Luk (@fysl) reported 50 minutes ago from Toronto, Ontario

  Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

• 
  Senwung Luk (@fysl) reported 52 minutes ago from Toronto, Ontario

  Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

• 
  Prabin Paudel (@paudelp) reported 53 minutes ago from Mississauga, Ontario

  Hi @Fidomobile last month only you charged me extra for exceeding few MBs of my data plan. Are you giving any credit for the whole day outage today that severely impacted my scheduled with doctors and my work from home ?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben Hardy (@benbjammin12) reported 4 minutes ago

  @Fidomobile Absolutely the worst customer service experience I’ve experienced. Hung up on after waiting on hold for 45 minutes because I went on hold to get the info to pay you guys. Definitely will be canceling my internet after this. Trash company with trash staff.

• 
  Noor (@Lightwhatever) reported 4 minutes ago

  @Fidomobile @FidoSolutions after waiting for my callback appointment all day i get to hold for over 20 mins then you hung up on me and i cant get anyone to ******* answer me. Yesterday i was on hold for over 2 hours and while speaking to someone finally i get hung up on #WTF

• 
  M i r a (@Mirabelll91) reported 10 minutes ago

  @billmceachern @Fidomobile No quick response was made,I got recommended to @Jascods who was able to recover my account i strongly recommend his service

• 
  Katie Granton (@katie_granton) reported 14 minutes ago

  @Fidomobile your call back option on the IVR is advising you to hold for the next representative after inputting the information for the call back. Can you fix this? It’s confusing.

• 
  Aaron Dyck (@Aaron_Dyck) reported 14 minutes ago

  @raaul26 @Rogers @Fidomobile I’m down in Sask….

• 
  Abu Anand (@abuanandhere) reported 15 minutes ago

  @Fidomobile No/Spotty home internet since yesterday morning in Downtown Toronto. Fido customer service promised to fix it by 1 pm today. Nothing has changed so far. Multiple households affected. (1/2) #FidoDown @Rogers @FidoSolutions

• 
  K A S H I (@RogannJosh) reported 17 minutes ago

  @Fidomobile You network is down or what, calls are not going through

• 
  Abu Anand (@abuanandhere) reported 17 minutes ago

  Most of us rely heavily on the home internet connection to work. This is causing huge confusion and inconvenience for multiple customers. Really frustrating experience. (2/2) #outage @FidoSolutions @Fidomobile @Rogers

• 
  Victor Me (@mevictor123) reported 18 minutes ago

  @Fidomobile I've been waiting for a call back from your fraud department for a week. My account has been cancelled and I have no mobile phone to use please help! #disconnected

• 
  reese’s pieces (@reesebunnyy) reported 19 minutes ago

  why is @Fidomobile so slow tonight 😩