Fido outages and service status in York, Ontario

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near York, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Mississauga.

City	Problem Type	Report Time
Toronto	Phone	4 days ago
Mississauga	Phone	6 days ago
Toronto	Internet	13 days ago
Toronto	Internet	29 days ago
Toronto	Phone	2 months ago
Toronto	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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Fido Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

• 
  சூரன் (@Kshutrya) reported 7 minutes ago from Mississauga, Ontario

  @FidoSolutions Thanks 4 ur response, I wantd 2 let other #fido customers 2 know about ur inefficient customer service. That s d reason, I posted a tweet. Whatever d way of approaching customer service, d way u handle queries will not give any permanent solution. @Fidomobile

• 
  StevieB (@stevetogm) reported 9 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

• 
  Shohan Chowdhury (@ShohanSoham) reported 11 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

• 
  JP (@JarylleAdriane) reported 13 minutes ago from Toronto, Ontario

  @Fidomobile u getting issues with civerage around east york toronto rn?

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 13 minutes ago from Toronto, Ontario

  @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

• 
  DaveGatsby (@DaveGatsby) reported 13 minutes ago from Markham, Ontario

  @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

• 
  Senwung Luk (@fysl) reported 22 minutes ago from Toronto, Ontario

  Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

• 
  Ashutosh Nayak (@nayakashu) reported 26 minutes ago from Toronto, Ontario

  @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

• 
  Free (@CanadaMate) reported 33 minutes ago from Toronto, Ontario

  @Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

• 
  KJ 💙⚾️ (@aintyourcuppa) reported 33 minutes ago from Toronto, Ontario

  Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.

• 
  Derrel (@SDerrel) reported 39 minutes ago from Toronto, Ontario

  @FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

• 
  Walied Khogali Ali (@waleedkhogali) reported 42 minutes ago from Toronto, Ontario

  After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 44 minutes ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

• 
  Shannon Roszell (@shannon_roszell) reported 47 minutes ago from Vaughan, Ontario

  Very disappointed by customer service from @Fidomobile Charged $85 in roaming charges when I had my roaming turned off. I think it’s time for a new provider. #fido #fidomobility #disappointed #poorcustomerservice

• 
  Saad Bin Farooq (@EsBeeEf) reported 47 minutes ago from Toronto, Ontario

  Is #Fido down in GTA? Can someone please confirm. @Fidomobile

• 
  Chintan Gujarati (@chintan_guj) reported 47 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile Good morning Fido. Could you please advise one simple thing? Why do you love to deliver poor services ? Is thz something you love to do consistently ? I think Candians stop using Fido. Don't ask my why. Plz check my dm. It's wise thing to as a company.

• 
  🌹HauteMess (@xocutthroat) reported 50 minutes ago from Toronto, Ontario

  @Fidomobile Fido could really **** up ya credit

• 
  Ashutosh Nayak (@nayakashu) reported 50 minutes ago from Toronto, Ontario

  @Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.

• 
  大付 dafu (@dafuCanada) reported 53 minutes ago from Lorne Park, Ontario

  @KarenWenLin @Fidomobile Maybe pure coincidence, I just switched my service provider from Fido to Bell last night

• 
  Meraj Alam 🇮🇳🇨🇦 (@merajalam2006) reported 60 minutes ago from Mississauga, Ontario

  @neelshah85 @Fidomobile Quit @Fidomobile service immediately go to chater freedom vergin mobile

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Anderson (@SpirituallyFam) reported 6 minutes ago

  After months of trying to resolve ongoing billing issues with @Fidomobile — including data overcharges that occurred while parental controls were active — I’m still waiting for a fair resolution. Partial credits don’t fix the underlying problem. Families deserve transparency and accountability, not exhaustion and confusion. Too many families just concede and pay because they don’t know how to fight back — allowing millions to be made off a faulty system. I won’t quietly accept that. A full reversal and goodwill credit are fair, considering the time, stress, and system failure that caused this. @CCTS_CRTC

• 
  Raphael Daniel (@RaphaelDan86238) reported 9 minutes ago

  @Fidomobile I think Fido is the most irritating telcom service in Canada right now!! Very horrible service experience

• 
  sohail (@sohail87033951) reported 19 minutes ago

  Requested @Fidomobile to close my account, but instead was pushed to keep paying for unused services. Now facing unnecessary charges& collection harassment.If closed on time,this issue wouldn’t exist. Authorities should investigate such practices. @CRTCeng #ConsumerRights #Canada

• 
  Vince Ltd. (@Vince_Ltd) reported 22 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 24 minutes ago

  Bring back real customer service with real humans ! You can't keep cutting costs like this. You guys are essentially fast tracking losing customers If that's the goal then fine @Fidomobile

• 
  Vince Ltd. (@Vince_Ltd) reported 25 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Joe Cicoria (@Ammazzato) reported 27 minutes ago

  @Fidomobile Is there a cancel my account button in your website? I’d like to cancel my membership.

• 
  Schmermmmmmm (@schmermmmmmm) reported 29 minutes ago

  @Fidomobile HEADS UP. Your new 1-888 contact system is horrible. You cannot speak with an agent. You must choose a callback. Atrocious service. AI rage baiting service. Drives you made. Takes days for a call back.

• 
  Ian Kendall (@ianserena2045) reported 29 minutes ago

  @Fidomobile Fido is down in manitoba cant make calls or receive cant text and no data bill is fully paid cant get to speak to a person at fido its been down for over 2 hrs now

• 
  richard breath (@richbreath420) reported 32 minutes ago

  @Fidomobile does not want to help any customers