Fido Outage Report in York, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in York, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (47%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (2%)
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Total Blackout (1%)
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TV (1%)
Live Outage Map Near York, Ontario
The most recent Fido outage reports came from the following cities: Toronto, Mississauga and Unionville.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Phone | |
| Mississauga |
TV | |
| Mississauga |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near York, Ontario
Latest outage, problems and issue reports in York and nearby locations:
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Hollings Izah
(@sashahollings) reported
from
Mississauga, Ontario
Been a loyal customer with @FidoSolutions @Fidomobile, is this seriously how you treat customers... I never should have left @virginmobilecan .... never had a carrier try to rip me off before
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Mahmoud "Moody" Shabeeb
(@ItisMoody) reported
from
Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
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Samiksha Rane
(@samikshasrane) reported
from
Toronto, Ontario
@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.
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StevieB
(@stevetogm) reported
from
Toronto, Ontario
@Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
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Sofia Heaux
(@HeauxSofia) reported
from
Toronto, Ontario
How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile
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Jorge Barbosa
(@TheCarpenter79) reported
from
Toronto, Ontario
@Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice
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Carolina Torres
(@carot0rres) reported
from
Vaughan, Ontario
Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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Nadine Yousif
(@nadineyousif_) reported
from
Toronto, Ontario
For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.
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DaveGatsby
(@DaveGatsby) reported
from
Markham, Ontario
@FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.
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Senwung Luk
(@fysl) reported
from
Toronto, Ontario
Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?
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Jon Record
(@jonrecord) reported
from
Mississauga, Ontario
Since @FreedomMobile offers for a long time customer are garbage, I am looking @Fidomobile $39 deal for freedom customers. What phones are included in this sign up offer? Also how much is it to add USA data when needed?
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Saad Bin Farooq
(@EsBeeEf) reported
from
Toronto, Ontario
Is #Fido down in GTA? Can someone please confirm. @Fidomobile
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Ryan Prayogo
(@ryanprayogo) reported
from
Midtown Toronto, Ontario
@Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?
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Rachael Collier
(@rachaelmcollier) reported
from
Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
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சூரன்
(@Kshutrya) reported
from
Mississauga, Ontario
@FidoSolutions Thanks 4 ur response, I wantd 2 let other #fido customers 2 know about ur inefficient customer service. That s d reason, I posted a tweet. Whatever d way of approaching customer service, d way u handle queries will not give any permanent solution. @Fidomobile
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Bhavin Shah
(@BhavinShahTO) reported
from
Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
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Goli 🦸🏻♀️
(@golrokhbahri) reported
from
Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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bestboy
(@bestboyvr) reported
@Fidomobile so disgusted at your CSR’s. I have been a customer for over 23 years and I was told that my business doesn’t matter and no attempt was made to keep my business. Pathetic and disgusting #badcustomerservice #fido #CustomerService
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Dhruv Misri
(@misridhruv) reported
@Fidomobile I just need the internet fixed. Its been going on for 4 days and I don't what's the update. In today's world where everyone is working from home I feel it's unacceptable to not be able to fix an internet issue for 4 days now. Can someone please get on it..
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Carmelo P D Caruana
(@CwithAnArm) reported
@SumedhaTaneja1 @Fidomobile What was the issue that led to your sentiments? I’m curious if it’s the same thing happening to multiple people?
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Arun
(@ArunChamyal) reported
@Fidomobile you guys barred my phone service without informing me. I am chasing from 4 days but no response from your side. I am totally fed up and don't know to whom should I contact ??????
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Carmelo P D Caruana
(@CwithAnArm) reported
@Fidomobile Hey, 7 hours of my life I can’t get back because Fido doesn’t know how to resolve tech issues or treat their customers with respect or dignity. And I have 4 lines that I’m paying for. Just another broken system!
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Lisa Li
(@LisaLi4) reported
@Fidomobile Creazy Fido, couple weeks ago a salesperson called me asked to back to Fido, but I didn’t sign any agreement and active the SIM card, today I received a bill from Fido that I have to pay the monthly fee. After that I called Fido to cancel it, customer service can’t @Fidomobile
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Pat White
(@PatWhite1984) reported
Hey @Fidomobile your customer service is terrible. I called just a few mins ago and literally no one is on the lines. What is going on?? Why are you not answering customers? It’s 8:07am, you should have people on the phones by now. This is ridiculous.
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T24
(@t24_north) reported
@Fidomobile WTF is wrong with your site. Can't make a purchase. Sorry! Something Went Wrong. We're working on fixing it as quickly as we can. Please check back in a few minutes.
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Yadnesh Raut
(@Yad2313) reported
@virginmobileCA worst service.. after offering a plan which was suggested by virgin representative.. called back and said they cannot give the plan.. Please move to @RogersMobileCa @Fidomobile
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Tracy (𝕮𝖍𝖎)
(@chigrl) reported
@Fidomobile I have been on hold on and off with your customer service for two hours now, my request is not that difficult ...how can I contact a manager there? This is ridiculous.