Fido Outage Report in York, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in York, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (49%)
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Internet (40%)
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Total Blackout (7%)
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E-mail (2%)
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Wi-fi (1%)
Live Outage Map Near York, Ontario
The most recent Fido outage reports came from the following cities: Toronto, Mississauga and Scarborough.
City | Problem Type | Report Time |
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Phone | ||
Total Blackout | ||
Internet | ||
Phone | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near York, Ontario
Latest outage, problems and issue reports in York and nearby locations:
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Derrel (@SDerrel) reported from Toronto, Ontario
@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.
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Hollings Izah (@sashahollings) reported from Mississauga, Ontario
Been a loyal customer with @FidoSolutions @Fidomobile, is this seriously how you treat customers... I never should have left @virginmobilecan .... never had a carrier try to rip me off before
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Pedro Marques (@MetroManTO) reported from Toronto, Ontario
Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.
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Mahmoud "Moody" Shabeeb (@ItisMoody) reported from Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
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Bruno De Koning (@brunodk) reported from Mississauga, Ontario
@LifeSauga @lolswizzle @kimberleeeyyyy @CarryTelecom I think so too. Rogers or Fido customers are not to be having issues
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Bhavin Shah (@BhavinShahTO) reported from Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
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Goli 🦸🏻♀️ (@golrokhbahri) reported from Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
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Free (@CanadaMate) reported from Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
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hot potato (@_parab0la) reported from Toronto, Ontario
Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.
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Nexonta Tech (@Hewster333) reported from Toronto, Ontario
FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.
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Romi Joshi (@LooseRomi) reported from Toronto, Ontario
I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.
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MJE (@Brand_scientist) reported from Toronto, Ontario
@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff
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Shohan Chowdhury (@ShohanSoham) reported from Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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Jay Goodman (@wd78pp) reported from Toronto, Ontario
@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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Jon Record (@jonrecord) reported from Mississauga, Ontario
Since @FreedomMobile offers for a long time customer are garbage, I am looking @Fidomobile $39 deal for freedom customers. What phones are included in this sign up offer? Also how much is it to add USA data when needed?
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Rachael Collier (@rachaelmcollier) reported from Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
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Free (@CanadaMate) reported from Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
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It's Just Molly Okay (@itsjust_molly) reported from Toronto, Ontario
@Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.
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Walied Khogali Ali (@waleedkhogali) reported from Toronto, Ontario
After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Rebeccaadsett (@Rebeccaadsett2) reported
@Fidomobile my internet and you tube very slow i cannot sign in to account it will not recognize me what is happening
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Catherine 🇨🇦 #BIPOC Lives Matter (@WetCoastLiving) reported
@kdsak @SaskTel I'm on @Fidomobile & I'm getting 4 or more calls a day from overseas. Never answer them as I don't know anyone from any of the countries they're calling from. Mostly from Latvia but also from other countries.
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Radical Self Acceptance - Performance Coaching (@Springboardpa1) reported
@Fidomobile what is fido doing for customers who were negatively impacted by the service outage? I have multiple phones & internet with you.
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To_416 (@To_L416) reported
@Fidomobile Stay away from fido, 30 minutes on the phone and 11 years of loyalty got me an extra $10 on my plan and $45 activation fee for picking it up at the store all because I spoke to someone on the phone instead of doing it online. Bad customer loyalty. Way to keep me. Stay away guys.
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teacheramirah (@teacheramirah) reported
@RogersHelps @Fidomobile Interesting how the service interruption occurred last week and mentioned we’d see a credit for the inconvenience. However, i’m still been charged the same fees. A bunch of lies
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Cindy Lou (@1cindylou1965) reported
Are there any cellphone stores open for business so I can get a new cellphone as I will be canceling my cellphone service with @Fidomobile.
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Absinthe (@Absinthglass) reported
Please explain how your advisors in the Office of the Presisent are permitted to provide support par service, provide no useful information to resolve issues while permitted to be argumentative with customers @Fidomobile I will be making all communications public on social media
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NoXioUs!! (@_DoodLinG) reported
@Fidomobile is a cheat. They called stating various promotions and thus ported for better deals. But now when I ask them for those credits they state this isn’t mentioned and we can’t apply. Such fake service providers!!!!#fido #fakeservices #badcustomerservice
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DeeSee (@BeingDeeSee) reported
@Fidomobile Hello. There was a cancel request that was made on a prepaid number. But customer is still getting roaming activation messages after leaving the country. Please check with regards to this.
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Cindy Lou (@1cindylou1965) reported
Are there any cellphone stores open for business in Ontario so I can get a new cellphone as I will be canceling my cellphone service with @Fidomobile.