Fido Outage Report in York, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
Problems in the last 24 hours in York, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
- Phone (56%)
- Internet (28%)
- E-mail (9%)
- Total Blackout (3%)
- Wi-fi (3%)
Live Outage Map Near York, Ontario
The most recent Fido outage reports came from the following cities: Toronto, and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Phone | 18 days ago |
|
Toronto
|
Phone | 23 days ago |
|
Toronto
|
Internet | 24 days ago |
|
Toronto
|
Phone | 1 month ago |
|
Mississauga
|
Internet | 2 months ago |
|
Toronto
|
Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near York, Ontario
Latest outage, problems and issue reports in York and nearby locations:
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Lauren (@yearoflauren) reported from Toronto, Ontario@Fidomobile internet outage? Mine just dropped…
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Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
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Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
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Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported from Toronto, Ontario@BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks
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a cuppa tee (@acuppatee) reported from Toronto, Ontario@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
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JP (@JarylleAdriane) reported from Toronto, Ontario@Fidomobile u getting issues with civerage around east york toronto rn?
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Michael-Lamont Lytle (@michaellamontl) reported from Toronto, OntarioCome on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
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rr. (@iamdieroiramor) reported from Toronto, Ontario@Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.
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Meraj Alam 🇮🇳🇨🇦 (@merajalam2006) reported from Mississauga, Ontario@kriss19781 @Fidomobile Quit @Fidomobile service immediately go to chater freedom vergin mobile
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Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.
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Chintan Gujarati (@chintan_guj) reported from Toronto, Ontario@FidoSolutions @Fidomobile Good morning Fido. Could you please advise one simple thing? Why do you love to deliver poor services ? Is thz something you love to do consistently ? I think Candians stop using Fido. Don't ask my why. Plz check my dm. It's wise thing to as a company.
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Dan Levy (@TheDanLevy) reported from Toronto, OntarioFido Internet just suddenly went out Anyone else also lose internet using @FidoSolutions Internet in North York, Toronto area of M3H postal code (or anywhere in Toronto/GTA)? Cuz maybe it’s just me Trying the ol’ unplug-plugin of the @Fidomobile modem 🤞🏼 to see if it’ll fix
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Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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Mich Chung (@MichelleMoniq10) reported from Toronto, Ontario@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
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Sarah Antonio (@SarahPSmart) reported from Toronto, Ontario@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
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Saeid (@S_Khademi) reported from Toronto, OntarioHorribe @Fidomobile , unbelievable bad customer service #Fido
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Meraj Alam 🇮🇳🇨🇦 (@merajalam2006) reported from Mississauga, Ontario@neelshah85 @Fidomobile Quit @Fidomobile service immediately go to chater freedom vergin mobile
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Dino Mani (@DinoMani2) reported from Toronto, Ontario@Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives
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Meraj Alam 🇮🇳🇨🇦 (@merajalam2006) reported from Mississauga, Ontario@Ekniran01760152 @Fidomobile Quit @Fidomobile service immediately go to chater freedom vergin mobile
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Andrea Velez (@AndreaVelez93) reported from Toronto, Ontario@Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Bear Dog (@2076ckm10) reported@Fidomobile So, again, was supposed to get a call at 3:30. Got a text at 3:00 pm to confirm. Still no call back. So now what? Followed your advice and nothing? This company is not even as reliable as a pet, ironically. Store people are telling us service is brutal.
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Francisca Vergara (@FranciscaVerg16) reported@Fidomobile You never said there was an extra charge, and this isn't my fault. You're the ones to blame. I'm very upset. If you don't resolve this now, I'll have to cancel my plan.
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RoYan (@skimzyyy) reported@Fidomobile @Fidomobile what the hell is happening to your customer service contact line? Wait time is almost an hour without a call back. Also, I want to suspend my account for a while.
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Saurabh Mukherjee (@saurabhmkj) reported@Fidomobile since you said you are real person, call back options are not for same day, it’s for after 2 days. that itself sucks. that’s the lowest level any company can go in terms of customer support. what happens if the call is missed for any reason, wait another 2 days & this goes on?
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Cameron Crookston (@CamCrookston) reported@Fidomobile You suspended the service of my 79 yo mothers cellphone without notice and when I call for supper your lines are so busy you can't even schedule a call back because your lines are so busy your automated system just hangs up on me
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Ak-Sar-Ben Knights (@wyntyre) reported@Fidomobile I've been trying to hahahaha! The stupid phone menu won't lemme talk to a human
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Sean Hanley (@SeanHanleyTO) reported@Fidomobile How do I get some customer support with a phone that I ordered weeks ago. After better part of an hour on the phone I’m told it’s out of stock, but now I cannot even cancel the order. Please either provide the phone or remove the order from my account.
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rouquinne 🇺🇦🌻 (@rouquinne) reported@Fidomobile I have been a customer for almost 20 years. Do you REALLY think that my current phone won't work on a 4G network? Do you REALLY think I'm still using a 20-year old tiny Nokia phone? I tried and tried to call the number you sent to me to give my updated information.
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Saurabh Mukherjee (@saurabhmkj) reported@Fidomobile then? what’s the solution? are we gonna get the usual customer support?
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Mr. X (@mrxisonx) reported@Fidomobile Under my dads name and he was sick in hospital. Only communication was his email. You are disingenuous as you should have turned service off instead of trapping people into this transition fee basically you schemey slimey Big Company behavior.