Fido Outage Report in York, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in York, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (62%)
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Internet (27%)
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E-mail (4%)
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Total Blackout (4%)
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Wi-fi (4%)
Live Outage Map Near York, Ontario
The most recent Fido outage reports came from the following cities: Toronto and Mississauga.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Mississauga |
Internet | |
| Toronto |
Internet | |
| Mississauga |
Phone | |
| Toronto |
Phone | |
| Toronto |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near York, Ontario
Latest outage, problems and issue reports in York and nearby locations:
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Saad Bin Farooq
(@EsBeeEf) reported
from
Toronto, Ontario
Is #Fido down in GTA? Can someone please confirm. @Fidomobile
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Jon Record
(@jonrecord) reported
from
Mississauga, Ontario
Since @FreedomMobile offers for a long time customer are garbage, I am looking @Fidomobile $39 deal for freedom customers. What phones are included in this sign up offer? Also how much is it to add USA data when needed?
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
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Rachael Collier
(@rachaelmcollier) reported
from
Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
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Carolina Torres
(@carot0rres) reported
from
Vaughan, Ontario
Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage
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Mahmoud "Moody" Shabeeb
(@ItisMoody) reported
from
Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
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Hollings Izah
(@sashahollings) reported
from
Mississauga, Ontario
Been a loyal customer with @FidoSolutions @Fidomobile, is this seriously how you treat customers... I never should have left @virginmobilecan .... never had a carrier try to rip me off before
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Goli 🦸🏻♀️
(@golrokhbahri) reported
from
Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
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Samiksha Rane
(@samikshasrane) reported
from
Toronto, Ontario
@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.
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Sofia Heaux
(@HeauxSofia) reported
from
Toronto, Ontario
How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile
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Senwung Luk
(@fysl) reported
from
Toronto, Ontario
Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?
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StevieB
(@stevetogm) reported
from
Toronto, Ontario
@Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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Bhavin Shah
(@BhavinShahTO) reported
from
Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
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சூரன்
(@Kshutrya) reported
from
Mississauga, Ontario
@FidoSolutions Thanks 4 ur response, I wantd 2 let other #fido customers 2 know about ur inefficient customer service. That s d reason, I posted a tweet. Whatever d way of approaching customer service, d way u handle queries will not give any permanent solution. @Fidomobile
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MJE
(@Brand_scientist) reported
from
Toronto, Ontario
@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff
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DaveGatsby
(@DaveGatsby) reported
from
Markham, Ontario
@FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.
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Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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Nadine Yousif
(@nadineyousif_) reported
from
Toronto, Ontario
For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.
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Ryan Prayogo
(@ryanprayogo) reported
from
Midtown Toronto, Ontario
@Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Shane Holock 🇨🇦
(@slip180) reported
3 weeks before the Rogers black out my data went from 3G to H+ then back to LTE+ within a couple hours.. that is exactly what happened today in the exact same area it happened last time @Fidomobile I hope you know of these issues happening and it's just a issue
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Dr. Janis Thiessen
(@JanisThiessen) reported
Hey @Fidomobile, about the extra data for being a loyal customer: thanks? But I never use all my current data anyway, so this is not useful or meaningful. What about a $ credit on my bill instead?
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Jenn
(@jennsaidthis) reported
Soooooo, when are we supposed to see the “discount” because of the @Rogers outage? I just got my July bill from @Fidomobile without any changes 🤔
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Adri
(@adrideanna) reported
@Fidomobile why is it so frustrating dealing with your customer service team? I need a simple port-in completed and for some reason it it’s taking more than half an hour for a rep to grasp that. Oh wait, I know why! Because you already got my business…
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Robinhood🇮🇳
(@suryansh5569) reported
@Fidomobile Hi Fido , I wanted to reactivate my number but I can't call you because I'm out of Canada right now and I have been trying to chat with live agent but was not able to, can you help here please.
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Sushiboy
(@__sushiboy) reported
@SueHorner @Fidomobile @Rogers same problem here. today aug4th just got my fido bill. no credits given for july bill. they still charged me full amount for july
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J.
(@VIVIIXIV_) reported
.@Fidomobile can you confirm that you’re still giving out bill credits for the outage and NOT additional data? Why am I hearing we’re getting an extra 5 gb instead?
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Sarah Antonio
(@SarahPSmart) reported
from
Toronto, Ontario
@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
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amitchopra
(@amitchopra_64) reported
Moved to my new condo, its 2nd day without internet because fido failed to move my internet. Can’t work, cant do anything. @Fidomobile sucks , switching to @Bell_Support
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Maninder Gill
(@manindergill77) reported
@Fidomobile @FidoSolutions I dont see the july outage credit on my August mobile phone bill. How to get the outage credits?