Freedom Mobile Outage Report in Ajax, Ontario

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ajax, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Ajax, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Scarborough.

City	Problem Type	Report Time
Scarborough	Internet	27 days ago
Scarborough	Phone	1 month ago
Scarborough	Phone	1 month ago
Scarborough	Internet	2 months ago
Markham	Phone	3 months ago
Oshawa	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

• 
  mike o (@hdonty) reported 12 minutes ago from Oshawa, Ontario

  @freedomsupport been a customer for over 4 years and trying to port my number out from Freedom to another cell company because I don't get service in my new condo so I need to leave my residence to make a call. It been 10 days now and Freedom is still not working on it?

• 
  Oooh, Canada ! (@CanadaOooh) reported 12 minutes ago from Pickering Village, Ontario

  @freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.

• 
  Evan Kalnitsky (@EvanKalnitsky) reported 13 minutes ago from Oshawa, Ontario

  @freedomsupport What is Freedom Mobile doing for its customers to make up for the recent catastrophic service disruption?

• 
  iFLyS🅾️lO (@ohrigeeta) reported 16 minutes ago from Ajax, Ontario

  @freedomsupport Yup...won't get another one now! Bad move like I said!

• 
  Black Dynamite (@Benayamovic) reported 32 minutes ago from Oshawa, Ontario

  @FreedomMobile you guys are worst than @MTNNG

• 
  iFLyS🅾️lO (@ohrigeeta) reported 35 minutes ago from Ajax, Ontario

  Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience

• 
  ✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported 41 minutes ago from Markham, Ontario

  It sucks not having data while having a low battery and being a customer of @FreedomMobile

• 
  mike clarke (@mikecla15054097) reported 45 minutes ago from Ajax, Ontario

  @FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.

• 
  Oooh, Canada ! (@CanadaOooh) reported 48 minutes ago from Pickering Village, Ontario

  @freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.

• 
  Allan Hrynkiw (@allanthegolfer) reported 49 minutes ago from Oshawa, Ontario

  @freedomsupport Text messaging in Oshawa tonight is hot garbage. No texts coming in. My business depends on incoming messages.

• 
  iFLyS🅾️lO (@ohrigeeta) reported 51 minutes ago from Ajax, Ontario

  @spstarr @FreedomMobile That's never going to happen in Canada!

• 
  John Nicholson (@JohnBNicholson) reported 55 minutes ago from Oshawa, Ontario

  @freedomsupport Hello, How are you doing today. I am having problems with Asian spoof calls. My phone # was original with fido. I block these numbers when they call. Is there anything else i can do.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rudy Montoya (@RudyMontoya10) reported 3 minutes ago

  @freedomsupport ETA for home internet fix at Surrey, B.C? It's been out since 8 pm last night (16 Hour Downtime).

• 
  Alexander Bakus (@alexbakus) reported 5 minutes ago

  @freedomsupport Hey team. No service, no bars. K2M area. Not sure if you're tracking outages?

• 
  Diana Puerta (@DianaPuerta2002) reported 7 minutes ago

  @FreedomMobile terrible service at the newmarket location, girl in customer service ruin my Saturday after messing up my account. Where can I formally complain ?

• 
  Mike Bolger (@MikeBolger8) reported 8 minutes ago

  @freedomsupport So im paying 9$ a month for device protection, where the people im paying can pass the buck to someone else, and not do the service theyre being paid to do. Fantastic.

• 
  Hussam Radman (@hmradma) reported 11 minutes ago

  @freedomsupport The contact center phone number has an issue, once I get redirected to an agent I get an automated message to call back during open hours , are you open? If so then you have a problem been occuring the last 2 hours across about 8 calls

• 
  Hussam Radman (@hmradma) reported 14 minutes ago

  @freedomsupport You do have an issue for sure, once you enter the freedom number as requested then select option 2 or 3 I get an automated message from freedom to call during open hours after agent transfer. check if your call volume trend baseline handled by support that may help.

• 
  Jeevan (@JeevanMehmi9) reported 15 minutes ago

  @freedomsupport hello, my new freedom mobile connection is not working. Showing roaming sign. Please help

• 
  alyssa🌞 (@decentaries) reported 20 minutes ago

  @FreedomMobile I’ve paid my bill and now need me phone for crisis services. It’s been 24 hours. My number is 2895011794 please fix it.

• 
  Dixita Bhavsar (@BhavsarDixita) reported 21 minutes ago

  @FreedomMobile took more then $700 from our cards and 7 agents dont know where that money went !!! @FreedomMobile give me an explanation on this. I want my money back. No one is helping us. Took our money and cant help us. They dont have answers. No agent writes notes!!!

• 
  TZA💎 (@teekaliciousss) reported 22 minutes ago

  I find it sooooo stupid that the only 2 options you have to add a phone to your account with @FreedomMobile is thru either messaging or leaving your house and putting yourself at risk just to go into the store because calling in is NOT an option 🙄🙄