Freedom Mobile Outage Report in Ajax, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
Problems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ajax, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
- Internet (57%)
- Phone (31%)
- Total Blackout (6%)
- Wi-fi (5%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Ajax, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Scarborough
|
Internet | 27 days ago |
|
Scarborough
|
Phone | 1 month ago |
|
Scarborough
|
Phone | 1 month ago |
|
Scarborough
|
Internet | 2 months ago |
|
Markham
|
Phone | 3 months ago |
|
Oshawa
|
Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario@freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.
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iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario@spstarr @FreedomMobile That's never going to happen in Canada!
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Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario@freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.
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iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario@freedomsupport Yup...won't get another one now! Bad move like I said!
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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RM (@rrmortiss) reported@freedomsupport This needs to be promoted more. I thought Freedom had horrible coverage and was going to switch back to Rogers until I set this up. It's been great now.
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Tossable Digits (@TossableDigits) reportedHi @FreedomMobile our mutual customer is Porting to us. The customer left Canada. They got your SMS Port Out request, but sent from 45537, a Canada Short Code - the reply will never reach you. The Toll Free # alternate is Canada-only. We suggest using a local # for both instead.
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Lina (@MissHalti) reported@FreedomMobile is the actual the worst mobile provider of all time. I been try leave them and transfer my phone to another provider. They not even let me do that it’s been 24 hour I just want my # back. #givemyshitback
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Adeel (@Adeel56418267) reported@FreedomMobile Pretty upset that I was called a liar from your employees when I have proof of the issue. I also have the conversation from your employee on my phone. Is this how you treat everyone who has an issue?
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JP Virdi (@JPSinghVirdi) reported@FreedomMobile i you very are very bad , very bad network - Jatinder Pal Singh -647232 6034
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The Real Jesus (@therealLarrBear) reported@FreedomMobile Freedom is horrible. Do not do it
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Tossable Digits (@TossableDigits) reported@freedomsupport They have. "SC" told our customer that Freedom Mobile "cannot authorize it via our end." The customer is outside of Canada. They can receive the Port Out SMS message, but cannot reply because you use a Canada-only Short Code to send it. They cannot call 877-946-3184 it is CA-only
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Tossable Digits (@TossableDigits) reported@freedomsupport They have, multiple times. It is clear that your Port Out process does not consider customers who wish to Port Out but are not physically in Canada at the time they submit their request. Despite calls and chats by your customer, multiple Port Out requests have been rejected by FM
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Tossable Digits (@TossableDigits) reported@freedomsupport Maybe a training error? The Customer clearly received the SMS while in another country. They replied YES but FM did not get it. They called but the 2nd Port Out request was rejected. They chatted but still, no luck. I hope you can resolve it. DM us for the phone number.
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Marisa (@Marisa98974297) reported@FreedomMobile I LOVE having to call 7 times in the past month as my card keeps getting charged unlawfully and the response I get is “we may call you back in a week, we may not - no guarantee” LOL at your customer service.