Freedom Mobile outages and service status in Ajax, Ontario

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ajax, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

• 
  Oooh, Canada ! (@CanadaOooh) reported 23 seconds ago from Pickering Village, Ontario

  @freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.

• 
  mike o (@hdonty) reported 3 minutes ago from Oshawa, Ontario

  @freedomsupport been a customer for over 4 years and trying to port my number out from Freedom to another cell company because I don't get service in my new condo so I need to leave my residence to make a call. It been 10 days now and Freedom is still not working on it?

• 
  Evan Kalnitsky (@EvanKalnitsky) reported 4 minutes ago from Oshawa, Ontario

  @freedomsupport What is Freedom Mobile doing for its customers to make up for the recent catastrophic service disruption?

• 
  Black Dynamite (@Benayamovic) reported 6 minutes ago from Oshawa, Ontario

  @FreedomMobile you guys are worst than @MTNNG

• 
  Catherine Kelly-Brown (@cathyincanada) reported 18 minutes ago from Whitby, Ontario

  .@FreedomMobile Do you have more crediting power than online support (who said they talked to Help Desk - whatever that means) before I start my New phone carrier search? USA data/text/talk didn't work all 5 days including when passport went missing & Consulate contact needed.

• 
  iFLyS🅾️lO (@ohrigeeta) reported 18 minutes ago from Ajax, Ontario

  @freedomsupport Yup...won't get another one now! Bad move like I said!

• 
  iFLyS🅾️lO (@ohrigeeta) reported 19 minutes ago from Ajax, Ontario

  Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience

• 
  mike clarke (@mikecla15054097) reported 32 minutes ago from Ajax, Ontario

  @FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.

• 
  Oooh, Canada ! (@CanadaOooh) reported 32 minutes ago from Pickering Village, Ontario

  @freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.

• 
  ✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported 34 minutes ago from Markham, Ontario

  It sucks not having data while having a low battery and being a customer of @FreedomMobile

• 
  Allan Hrynkiw (@allanthegolfer) reported 44 minutes ago from Oshawa, Ontario

  @freedomsupport Text messaging in Oshawa tonight is hot garbage. No texts coming in. My business depends on incoming messages.

• 
  John Nicholson (@JohnBNicholson) reported 50 minutes ago from Oshawa, Ontario

  @freedomsupport Hello, How are you doing today. I am having problems with Asian spoof calls. My phone # was original with fido. I block these numbers when they call. Is there anything else i can do.

• 
  iFLyS🅾️lO (@ohrigeeta) reported 59 minutes ago from Ajax, Ontario

  @spstarr @FreedomMobile That's never going to happen in Canada!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Purna Kumal (@kumalpurna1) reported 3 minutes ago

  You guys have the worst service @FreedomMobile, I tried to switch from Rogers to your carrier, no. was not even ported to Freedom, I went to the store, they also cancelled the service after 6 days and you guys already deducted my $88.48 from my auto payment. Are you refunding?

• 
  CZ (@codyzaz) reported 4 minutes ago from The Beaches, Ontario

  @Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED

• 
  TMN (@themainnetwork) reported 5 minutes ago

  @JonFraserTF @TELUS I say this only bc I’ve been with them all over the years. @FreedomMobile has been the best I’ve ever had in terms of pricing and support. Just my take.

• 
  James Kellough (@JamesKello) reported 7 minutes ago

  @FreedomMobile you just lost an internet and TV customer through a combination of employee incompetence and a deficient infrastructure piggyback business model. I gave you guys 8 months but its clear hybrid workers can't rely on your business and service model. 👋🏻

• 
  Mike Bryan (@mikebryan) reported 7 minutes ago

  @PKP_Qc @FreedomMobile customer since 2018 and have asked about a no cost phone upgrade as a loyal customer. At this time, all options presented to me as a client include auto-pay & this is a reason to leave Freedom. Can policy be reviewed in this?

• 
  Jennifer (@JTkksmom) reported 7 minutes ago

  Why does @FreedomMobile have to be so difficult? Not enjoying this customer service at all

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 9 minutes ago

  @FreedomMobile Their reception in the SE/SW Calgary is awful,

• 
  capt_Ivan_Danko (@Capt_Ivan_Danko) reported 14 minutes ago

  @FreedomMobile FreedomMobile you suck! Home internet with you has been a horrible experience. * Daily outages. * On the third modem in under year. Internet has been out for 2 weeks . * Customer service is pathetic and no resolution to issue. * 1 hour with customer service and I was bounced around between 5 people. Because of your worthless internet I used up my mobile data, trying to get that corrected and I was told “ buy more data” Why would I pay more when I’m already not getting what I paid for ? CRTC has my two complaints.

• 
  B̴B̴3̴ (@0xBB3) reported 17 minutes ago

  @ericzawo @rory_mg @FreedomMobile Agreed. Was very happy with them. I just didn’t like how I got 0 service in cottage country. Has the network been improved? It’s been a few years since then

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 21 minutes ago

  @FreedomMobile The cell service in Queensland SE Calgary is absolutely terrible. Luckily my contracts now up