Freedom Mobile outages and service status in Ajax, Ontario

Problems in the last 24 hours in Ajax, Ontario

Freedom Mobile signals over the past 24 hours, with local activity from Ajax, Ontario and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

• 
  Black Dynamite (@Benayamovic) reported 7 minutes ago from Oshawa, Ontario

  @FreedomMobile you guys are worst than @MTNNG

• 
  iFLyS🅾️lO (@ohrigeeta) reported 21 minutes ago from Ajax, Ontario

  Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience

• 
  Catherine Kelly-Brown (@cathyincanada) reported 25 minutes ago from Whitby, Ontario

  .@FreedomMobile Do you have more crediting power than online support (who said they talked to Help Desk - whatever that means) before I start my New phone carrier search? USA data/text/talk didn't work all 5 days including when passport went missing & Consulate contact needed.

• 
  Oooh, Canada ! (@CanadaOooh) reported 25 minutes ago from Pickering Village, Ontario

  @freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.

• 
  mike o (@hdonty) reported 34 minutes ago from Oshawa, Ontario

  @freedomsupport been a customer for over 4 years and trying to port my number out from Freedom to another cell company because I don't get service in my new condo so I need to leave my residence to make a call. It been 10 days now and Freedom is still not working on it?

• 
  ✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported 35 minutes ago from Markham, Ontario

  It sucks not having data while having a low battery and being a customer of @FreedomMobile

• 
  mike clarke (@mikecla15054097) reported 35 minutes ago from Ajax, Ontario

  @FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.

• 
  Evan Kalnitsky (@EvanKalnitsky) reported 35 minutes ago from Oshawa, Ontario

  @freedomsupport What is Freedom Mobile doing for its customers to make up for the recent catastrophic service disruption?

• 
  iFLyS🅾️lO (@ohrigeeta) reported 37 minutes ago from Ajax, Ontario

  @spstarr @FreedomMobile That's never going to happen in Canada!

• 
  iFLyS🅾️lO (@ohrigeeta) reported 38 minutes ago from Ajax, Ontario

  @freedomsupport Yup...won't get another one now! Bad move like I said!

• 
  Allan Hrynkiw (@allanthegolfer) reported 39 minutes ago from Oshawa, Ontario

  @freedomsupport Text messaging in Oshawa tonight is hot garbage. No texts coming in. My business depends on incoming messages.

• 
  John Nicholson (@JohnBNicholson) reported 41 minutes ago from Oshawa, Ontario

  @freedomsupport Hello, How are you doing today. I am having problems with Asian spoof calls. My phone # was original with fido. I block these numbers when they call. Is there anything else i can do.

• 
  Oooh, Canada ! (@CanadaOooh) reported 59 minutes ago from Pickering Village, Ontario

  @freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gbreezie (@garry568) reported 5 minutes ago

  @FreedomMobile support Samsung watch LTE already. Stop loving apple so much

• 
  Peg City 🇨🇦 (@wpgAce) reported 12 minutes ago

  @themainnetwork @FreedomMobile Been on hold for over an hour. 1.5 hrs on the chat. It's horrible. My number got ported, being charged as they did, unable to log into the account. Just a nightmare provider

• 
  CZ (@codyzaz) reported 14 minutes ago from The Beaches, Ontario

  @Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED

• 
  The Lenis (@LenisTheOrca) reported 15 minutes ago

  @FreedomMobile why are you throttling internet up loads? can no longer upload any file larger than a photo. I'm a musician & upload music files I'm working on, but cannot upload to any cloud storage service. I can't upload from any of my computers whether I'm using Linux or W11

• 
  Eve (@Eve62617669) reported 16 minutes ago

  @FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything

• 
  Ryan John White. (@RyanCanadian) reported 17 minutes ago

  @FreedomMobile Forced Auto-Payment upon me a Customer of over 10 year's, when I came in to grab a new Google Pixel 10. I refused he wouldn't sell me the phone. So I left. ****** business.

• 
  HA (@achauuu) reported 18 minutes ago

  5/ 10+years of being a loyal customer, it is truly disappointing having to fight for price transparency when @FreedomMobile advertises their Price Freeze Promise extensively. New customers beware, I highly urge you to clarify every discount advertised.

• 
  Jasmine Kaur G (@jgarcha) reported 22 minutes ago

  Well. @Rogers Shaw, whoever they are doesn’t seem to keen on fighting to keep a 20+ year customer so let’s play the what do people got to offer game? Internet, TV, Home Phone. DM me your best plans @TELUS @FreedomMobile and whoever else.

• 
  Farhan Z (@Far4Truth) reported 24 minutes ago

  @CRTCeng Finally. It has been long due. Telcos have been charging it to exploit customers further, although the plans pricing is still high compared to rest of the world but thanks for @FreedomMobile, at least now overall service providers charge less than what they used to few years ago

• 
  HR (@_kasheer_) reported 25 minutes ago

  @FreedomMobile For close to a month and a half, I have been calling your customer service to get an issue fixed - my Roam Beyond data is being used and the allocated home data is left untouched. I am in Canada on 'Freedom/Nationwide' network all the time