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Freedom Mobile

Freedom Mobile outages and service status in Ajax, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ajax, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 33% Phone (33%)
  • 5% Total Blackout (5%)
  • 4% Wi-fi (4%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Ajax, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Scarborough.

CityProblem TypeReport Time
Scarborough Internet 1 month ago
Scarborough Phone 1 month ago
Scarborough Phone 1 month ago
Scarborough Internet 2 months ago
Markham Phone 3 months ago
Oshawa Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

  • CanadaOooh
    Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario

    @freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.

  • ohrigeeta
    iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario

    @spstarr @FreedomMobile That's never going to happen in Canada!

  • ohrigeeta
    iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario

    Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience

  • ohrigeeta
    iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario

    @freedomsupport Yup...won't get another one now! Bad move like I said!

  • CanadaOooh
    Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario

    @freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • geza_remenyi
    Geza Remenyi (@geza_remenyi) reported

    @FreedomMobile Hi, I being trying everything, maybe is I write you directly will be easer. My Doctor is calling and I do not get the calls, they are not in my history and they do not go to voice mail. Please can you help is very urgent, the doctor is my oncologist. Read next message

  • _tweeeet_
    ◽️tweet◽️ (@_tweeeet_) reported

    @freedomsupport @samicoteli If everyone is telling you it's broken, IT'S NOT US. The fact that it works for you doesn't mean everyone's cache and cookies need clearing. Is this how your mobile support works? FAIL.

  • _tweeeet_
    ◽️tweet◽️ (@_tweeeet_) reported

    @freedomsupport Your responses were to tell people to do something totally meaningless. Caches and cookies are only relevant for repeat visits. Next time multiple people report the same issue, assume you have an issue, not us. To do ANYTHING otherwise makes you sound like *****. Big time.

  • CountryMusicEmo
    EMO LEBLANC™©® - G.O.A.T.- RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    @freedomsupport As you found out Yes you have to be a current or former @ShawInfo customer in order to get @FreedomMobile Home Internet !

  • premiumkimchi
    Ju Gim (@premiumkimchi) reported

    @freedomsupport I have not been able to text anyone since this early afternoon. Are there any technical issues?

  • Clevareno
    clevareno (@Clevareno) reported

    @FreedomMobile can “YOU” do anything about those stupid CRA fraud calls? 14 calls over 2 days is absolute garbage.

  • hebero1984
    tito (@hebero1984) reported

    @freedomsupport Why is your online payment not working

  • TCHWRX
    Tommy Christensen (@TCHWRX) reported

    @freedomsupport can you stop sending me emails every 15 minutes informing me that I cancelled my service with you? I have been receiving these since noon.

  • _tweeeet_
    ◽️tweet◽️ (@_tweeeet_) reported

    @freedomsupport Um, I think you missed my point. The link in your ad is broken, and you're just ignoring that.

  • teamkidrauhl06
    ᴋɪɴɢ ʙɪᴇʙᴇʀ🇪🇨 (@teamkidrauhl06) reported

    @TheJUNOAwards @FreedomMobile Never say never #JFCJustinBieber