Freedom Mobile Outage Report in Ajax, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ajax, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
- Internet (57%)
- Phone (31%)
- Total Blackout (6%)
- Wi-fi (5%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Ajax, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 30 days ago |
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Phone | 1 month ago |
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Phone | 1 month ago |
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Internet | 2 months ago |
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Phone | 3 months ago |
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Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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Allan Hrynkiw (@allanthegolfer) reported from Oshawa, Ontario@freedomsupport Text messaging in Oshawa tonight is hot garbage. No texts coming in. My business depends on incoming messages.
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John Nicholson (@JohnBNicholson) reported from Oshawa, Ontario@freedomsupport Hello, How are you doing today. I am having problems with Asian spoof calls. My phone # was original with fido. I block these numbers when they call. Is there anything else i can do.
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mike clarke (@mikecla15054097) reported from Ajax, Ontario@FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.
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Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario@freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.
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iFLyS🅾️lO (@ohrigeeta) reported from Ajax, OntarioToday I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience
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iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario@spstarr @FreedomMobile That's never going to happen in Canada!
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Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario@freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.
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Black Dynamite (@Benayamovic) reported from Oshawa, Ontario@FreedomMobile you guys are worst than @MTNNG
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iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario@freedomsupport Yup...won't get another one now! Bad move like I said!
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Willard (@pxwillard) reported@FreedomMobile I asked for help in summer when locked out of work and you did nothing for me. Now I’m locked out again and my two contracts are up. So you increased my data cost by 100%. This relationship will not last as your completion is offering data plan for 39 dollars compared to the 85
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Adam (@curtisyiskey) reported@FreedomMobile Not to mention being hung up on 3 times by technical support trying to figure out why my brand new phone from them can't even send a picture or watch YouTube on data. 20GB of unusable data
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Negative-Edge Lord (@super_moose_fgc) reported@FreedomMobile I just wasted almost 3 hours of my life with your HORRIBLE website. It doesn't let you order addons when you upgrade phones, and your chat service is completely useless
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AGA (@fatihce23) reported@FreedomMobile Beware of this terrible brand.. they are just money trap.. keep away from freedom for peace of mind
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Jordy "Best Bet" (@thesportsmanjc) reportedHey @FreedomMobile how’s about when u send someone a new SIM you include a tiny tidbit of info about NEEDING TO GO INTO A STORE TO ACTIVATE IT. Like WTF it’s 2020 #insane #bullshit
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Ryssa (@WanderingRy) reported@freedomsupport Hey! No clarity needed, I’ve already been on the phone with y’all on multiple occasions and have been told by supervisors and after waiting on a callback, a manager who literally can’t do anything for their customers nor do they care if you’ve been a customer for 5 years :)
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Balu Bettadpur (@BBettadpur) reported@FreedomMobile Rather unfortunate. I tried to upgrade my phone. Seriously one of the worst experience. I can't understand how a company cannot accept payment from a customer who is willing to pay. I am a customer for the past 5 year's at least and on auto pay. The sales team failed badly
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Ryssa (@WanderingRy) reportedok i have my phone back after a month of not having it. so just so we are all aware @FreedomMobile sucks. my phone was gone for repairs from NOVEMBER 9th to DECEMBER 4th. My bill is $117/mo and I asked them if they could credit me for the month since i didn’t have my phone
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Negative-Edge Lord (@super_moose_fgc) reported@FreedomMobile Also why can you not just add my remaining mytab balance onto my bill? why do i have to pay a bill thats not due to pay my remaining balance? This frustrating service and policy just cost you a customer
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borderlinelife (@hopeandpainn) reportedAnd all #freedommobile can do is hang up within the first thirty seconds of the call.. all I said was hi.. I will show my mother ******* face in person and resolve this bs