Freedom Mobile Outage Report in Ajax, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (66%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Ajax, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, Markham and Oshawa.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Scarborough |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Scarborough |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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iFLyS🅾️lO
(@ohrigeeta) reported
from
Ajax, Ontario
@spstarr @FreedomMobile That's never going to happen in Canada!
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
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Vince J Ciarlo
(@prguy1968) reported
from
Toronto, Ontario
@FreedomMobile your customer service and policy sucks!
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Yashy Murphy
(@YashYanthi) reported
from
Toronto, Ontario
@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.
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Wayne Rodrigues
(@WayneRodriguez) reported
from
Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
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No Match
(@NoMatch_416) reported
from
Toronto, Ontario
@FindingVimo @FreedomMobile Best customer service in da game doe!!
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Jaded
(@chimozy_charles) reported
from
Toronto, Ontario
@FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@freedomsupport I need support please check your inbox
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
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Haleigh Ní Mhacháin
(@HalsyBear) reported
from
Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago
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Taige Smith
(@BarackOTrauma) reported
from
Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
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Renan Ledoux
(@renanledoux) reported
from
Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.
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jdriscoll03
(@jdriscoll03) reported
from
Toronto, Ontario
@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
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iFLyS🅾️lO
(@ohrigeeta) reported
from
Ajax, Ontario
@freedomsupport Yup...won't get another one now! Bad move like I said!
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile I was an extremely happy customer up until today.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Kathy Rodley
(@Kathy1R) reported
@freedomsupport I have a quick question I recently changed my plan to big gig with unlimited calls in Canada I never made a long distance call before. Is it safe and covered to call Calgary to land line non freedom member.
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Francesco Pisani
(@tlhingan_) reported
@freedomsupport Samsung says it's not them. Who sends these system updates? I thought Samsung released them to service providers and then service providers customize them for their client devices and send it out?
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Christopher Zac
(@topherzac) reported
Hey @FreedomMobile my sister was offered a discount after her service agreement was done. We bought our phones on the same day, same phone, same plan. Where is my deal? Just want to know why I don’t qualify for the same.
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Russell McOrmond
(@russellmcormond) reported
Hey @FreedomMobile , Given how much damage the #OttawaOccupation is causing to the "Freedom" brand, are you considering changing names again? Apparently the word "Freedom" doesn't mean what I was told growing up. I much preferred the WIND Mobile brand anyway.
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G Trueman 🇨🇦
(@trueman832) reported
Even more fun. Finally get someone and they tell me the $35 plan I signed up for was only if you signed up for pre-authorized payments on activation. News to me. And the plan is no longer available. Can't help. **** @FreedomMobile you guys are criminals
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Luc
(@lucv317) reported
@FreedomMobile how come it's impossible to speak to a home Internet support agent? Tried to resolve an issue on your chat support last month for about 6 hours and still hasn't been resolved
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Nick Willcock
(@willycax) reported
@DrAndrewSK $8 car vs $2100 car… They prefer the car that gets them to work and not the one broke down in the driveway. Most want their 2019 car back tho #freedommobile
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Francesco Pisani
(@tlhingan_) reported
@freedomsupport The latest Samsung system update for the S10 is causing issues with Gear VR. It wants to uninstall it, but it can't. Samsung says it's not them. Is it you?
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Pilot
(@oshawapilot) reported
@FreedomMobile WOW, just….WOW…. What happened to your telephone support? It’s just absolutely terrible now!
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Sora
(@GhostBabyAlien8) reported
@freedomsupport u guys use to be called wind. I’m like a cloud in the winds. Cannot hold me down. Regardless of my situations or circumstances my mind is always free