Freedom Mobile

Freedom Mobile Outage Report in Ajax, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Ajax, Ontario 03/28/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ajax, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto and Scarborough.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

  • mikecla15054097 mike clarke (@mikecla15054097) reported from Ajax, Ontario

    @FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.

  • bobsakomano azhar (@bobsakomano) reported from Toronto, Ontario

    @freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST

  • jhndryl John Daryl  (@jhndryl) reported from Toronto, Ontario

    @freedomsupport Thank you. Hopefully this gets to fix the issue.

  • krixthyan Cristian Arango (@krixthyan) reported from Toronto, Ontario

    Is @FreedomMobile the worst mobile company? Hint: Yes

  • marvinandro Marvin (@marvinandro) reported from Toronto, Ontario

    @freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.

  • EvanKalnitsky Evan Kalnitsky (@EvanKalnitsky) reported from Oshawa, Ontario

    @freedomsupport What is Freedom Mobile doing for its customers to make up for the recent catastrophic service disruption?

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....

  • sarahkbingler sarahkbingler (@sarahkbingler) reported from Toronto, Ontario

    @npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • HBchic_Jade Jan J (@HBchic_Jade) reported from Toronto, Ontario

    @FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks

  • donschacter Don Schacter (@donschacter) reported from Toronto, Ontario

    @FreedomMobile terrible & annoying commercial

  • Kuttysark Kutty MD (@Kuttysark) reported from Toronto, Ontario

    .@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?

  • IFartOnHaterz ✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported from Markham, Ontario

    It sucks not having data while having a low battery and being a customer of @FreedomMobile

  • njmckenzie ПΣЯM © (@njmckenzie) reported from Toronto, Ontario

    @freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!

  • mary35047396 mary (@mary35047396) reported from Toronto, Ontario

    @FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company

  • StutterLoudly Brian (Stuttering Loudly) (@StutterLoudly) reported from Toronto, Ontario

    .@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • iamgroot11 Dallas Groot (@iamgroot11) reported

    @freedomsupport @ophelialie Bull crap! What network expansion? 5G is out of the roadmap, this is robbery! Freedom hasn’t expanded its service in over a year, if not longer

  • nonpartipursuit The Non-Partisan Pursuit (@nonpartipursuit) reported

    @FreedomMobile Your network is garbage!

  • Megman17 MegMan (@Megman17) reported

    @freedomsupport Why are your phone service team in Asia? You make your money here in Canada why don't you create jobs in Canada? @JustinTrudeau @fordnation

  • Rolski_ Roland ↟ (@Rolski_) reported

    @FreedomMobile No service when you really need it hurts even more. So if you travel outside your home, good luck.

  • nurselawncare Nurse Lawn Care (@nurselawncare) reported

    @GodotNayra @freedomsupport Don’t use them, I had them last year in ottawa and the coverage Absolutely sucked. Dropping calls, slow data, didn’t have service for 3 days st one point.

  • nonpartipursuit The Non-Partisan Pursuit (@nonpartipursuit) reported

    @freedomsupport She loses signal and drops calls all the time, in the city, on the 401, even out in the country - recently found out why. She's on the network, not able to roam between towers other than freedoms. Didn't know about different. It's a prepaid plan so I'm not stuck with the service.

  • natehoudini n̶a̶t̶e̶h̶o̶u̶d̶i̶n̶i̶ (@natehoudini) reported

    @FreedomMobile y’all customer service sucks in every location im switching to @rogers

  • Jeh5c Jehsc (@Jeh5c) reported

    @BrownGuyMadeIT @freedomsupport Still same spotty service. Till this day.

  • Daisy77996635 Daisy (@Daisy77996635) reported

    @FreedomMobile Hmmm thats better than what you offered me…a paying customer

  • therealb0wser The Rev. Jason Mitchell (@therealb0wser) reported

    @FreedomMobile "The terms of service has been amended" What are the amendments made to the terms of service?