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Freedom Mobile

Freedom Mobile Outage Report in Ajax, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Ajax, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ajax, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Ajax, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Scarborough.

CityProblem TypeReport Time
Scarborough Internet 28 days ago
Scarborough Phone 1 month ago
Scarborough Phone 1 month ago
Scarborough Internet 2 months ago
Markham Phone 3 months ago
Oshawa Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Ajax, Ontario

Latest outage, problems and issue reports in Ajax and nearby locations:

  • CanadaOooh
    Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario

    @freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • themainnetwork
    TMN (@themainnetwork) reported

    @deanholden0 @FreedomMobile Have had the exact opposite experience with @FreedomMobile - their support team has always come through for me. Good luck sorting it out. Still better than Bell!

  • 0xE5C0B1
    QuantumGrace (@0xE5C0B1) reported

    @deanholden0 @FreedomMobile True. I moved to Sarnia and the coverage is ****, no Data, Calls sound trash. I even opened a ticket yet I have heard nothing. The tech support seems like they dont even understand what basic tech support is. @FreedomMobile

  • jordancruz9090
    Jordan (@jordancruz9090) reported

    @FreedomMobile @RogersHelps 6 mobile lines. Let’s do it . @RogersHelps doesn’t care to lose customer.

  • WinterBourneTO
    Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported

    @FreedomMobile @Videotron @Quebecor Well you can access my account all you want but it’s an issue on your end, not mine. It’s most likely a tower issue or something. Idk. I don’t work for the telecoms. I have great reception on many of the side streets connecting to Quebec as I drove many of them but not all.

  • mycenaean2024
    Andrew F (@mycenaean2024) reported

    @FreedomMobile I ain't coming back to the network

  • WinterBourneTO
    Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported

    @FreedomMobile @Videotron @Quebecor All im doing is trying to make you a better company but you seem to not give a **** about that and that fact is incredibly demoralizing when I care more about you than you do. I **** you not.

  • connect_jigar
    Jigar P (@connect_jigar) reported

    @FreedomMobile says that if you use your phone outside Canada for over a month then your services will be suspended even if you pay your monthly bill or are travelling. Looks like now it’s the time to change my mobile service. #strange

  • deanholden0
    Dean Holden (@deanholden0) reported

    @FreedomMobile I did. It appears that I’m just talking to your support chat bot. Oh well was worth a try.

  • deanholden0
    Dean Holden (@deanholden0) reported

    @0xE5C0B1 @FreedomMobile I’m not even in a bad coverage zone. I’m in the middle of a downtown area. Other people I know with Freedom mobile’s data speeds work fine. They’re just throttling my account for no reason and I guess support has no idea how to fix it. 11 days and counting.

  • BadDad2023
    Bad Dad (@BadDad2023) reported

    @FreedomMobile Worst provider ever, DO NOT FALL FOR IT!!!