Freedom Mobile Outage Report in Ajax, Ontario
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Internet (56%)
-
Phone (33%)
-
Total Blackout (5%)
-
Wi-fi (3%)
-
E-mail (1%)
-
TV (1%)
Live Outage Map Near Ajax, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Scarborough |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
-
Wayne Rodrigues
(@WayneRodriguez) reported
from
Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
-
Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
-
Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
@jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.
-
Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
-
Renan Ledoux
(@renanledoux) reported
from
Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
-
Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
-
iFLyS🅾️lO
(@ohrigeeta) reported
from
Ajax, Ontario
Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience
-
Jaded
(@chimozy_charles) reported
from
Toronto, Ontario
@FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.
-
Haleigh Ní Mhacháin
(@HalsyBear) reported
from
Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
-
Taige Smith
(@BarackOTrauma) reported
from
Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
-
Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
-
iFLyS🅾️lO
(@ohrigeeta) reported
from
Ajax, Ontario
@freedomsupport Yup...won't get another one now! Bad move like I said!
-
Yashy Murphy
(@YashYanthi) reported
from
Toronto, Ontario
@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.
-
Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile I was an extremely happy customer up until today.
-
Carrie Oehm
(@Coehmer) reported
from
Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
-
No Match
(@NoMatch_416) reported
from
Toronto, Ontario
@FindingVimo @FreedomMobile Best customer service in da game doe!!
-
iFLyS🅾️lO
(@ohrigeeta) reported
from
Ajax, Ontario
@spstarr @FreedomMobile That's never going to happen in Canada!
-
Vince J Ciarlo
(@prguy1968) reported
from
Toronto, Ontario
@FreedomMobile your customer service and policy sucks!
-
kiki enen-MOR🦋
(@chocolatmilq) reported
from
Toronto, Ontario
@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒
-
Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Rohit
(@trippytakes) reported
@freedomsupport From my experience your service was unreliable. Sorry.
-
EM Gift Boxes
(@emgiftboxes) reported
@FreedomMobile What does it take to get someone to call you back after an issue has been escalated? I have been waiting 3 weeks for a call back from a manager. In the meantime I have spoken to multiple agents and none of them have been able to resolve the service issues.
-
David Faith
(@FeythX) reported
@FreedomMobile Hey ********, maybe don't turn people's phone service off for $0.30 when they have been loyal customers for 3 years and no prior notice of price increase was given. I mean It's not like you can't call and say so!!!!
-
Anas Bahsas
(@AnasBahsas) reported
@FreedomMobile Wow expensive as ****.. Koodo has way better deals
-
Red Crow (he/him)
(@theFTSguy) reported
@FreedomMobile And drop that awful, predatory American device protection company you sell on the side. Otherwise, I am happy with plans and services ...
-
Brian (Stuttering Loudly)
(@StutterLoudly) reported
from
Toronto, Ontario
.@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.
-
IamShanaC
(@MyFrontRowSeat) reported
@freedomsupport Is there a problem with cell service at the moment (Vancouver)?
-
Smart Gambler
(@GeniusFreakman) reported
@freedomsupport -Hello I have lost my phone and am traveling for work to Italy. Got here on the 27th and lost my phone. Had no knowledge about the Twitter support and just found out today so messaging you. Please turn off all data services and will contact you when am back.
-
Adeola
(@adeolalatona) reported
@FreedomMobile your ridiculousness is beyond me . I want to upgrade my phone and your agent is insisting on a connection fee for a customer who has been with you for over 3 years.
-
yungchun
(@paneerkepakode) reported
@FreedomMobile Never will I again choose v too have freedom again