Freedom Mobile Outage Report in Ajax, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ajax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (67%)
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Phone (19%)
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Wi-fi (6%)
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Total Blackout (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Ajax, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, Markham and Oshawa.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Scarborough |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Scarborough |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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ana
(@_ana__lynn) reported
from
Toronto, Ontario
@FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.
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jdriscoll03
(@jdriscoll03) reported
from
Toronto, Ontario
@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
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007 ⚛️
(@InevitableStan) reported
from
Toronto, Ontario
I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.
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dom dom
(@domixiqueee) reported
from
Toronto, Ontario
@FreedomMobile is there an service outage because my call are getting dropped
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Hayme Torres
(@JaymeeTorres) reported
from
Toronto, Ontario
@freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...
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Duane Grady
(@Renoversity) reported
from
Toronto, Ontario
@Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile
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GraceReflex
(@feettofeet) reported
from
Toronto, Ontario
@freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help
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Laura
(@llsebben) reported
from
Toronto, Ontario
Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport
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Oooh, Canada !
(@CanadaOooh) reported
from
Pickering Village, Ontario
@freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.
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ri 🇮🇳
(@___richb) reported
from
Toronto, Ontario
@freedomsupport YO FIX YOUR SHIT
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Brian Keith MacDonald
(@MacDKB) reported
from
Toronto, Ontario
Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...
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Andrew Dignum
(@TheDiggyShow) reported
from
Toronto, Ontario
Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
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Mike Whelan
(@whelanmj) reported
from
Toronto, Ontario
@freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!
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Richard Carlson
(@RichardKCarlson) reported
from
Toronto, Ontario
@FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!
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Mike Whelan
(@whelanmj) reported
from
Toronto, Ontario
@freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!
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TD Presents Scarborough Festival
(@ScarbFestTO) reported
from
Toronto, Ontario
@FreedomMobile having issues with one of our lines cannot receive incoming calls
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FabSab44
(@Sab44Fab) reported
from
Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
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Oooh, Canada !
(@CanadaOooh) reported
from
Pickering Village, Ontario
@freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.
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Michael Nugent
(@michaelnugent) reported
from
Toronto, Ontario
@ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.
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Dennis aka dLo
(@sidetripca) reported
from
Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Iggy CR7GOAT Wan
(@Iggywan) reported
been a customer of yours for 6 years. Any good offer coming for loyal customers? @FreedomMobile @freedomsupport
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Howard
(@BizDirector) reported
@freedomsupport Cant get any more negative than having someone hang up when you want to speak to a manager. By the way she kept on saying 50 cents instead of 50 dollars, perhaps when outsourcing, try and hire people that actually speak the language. She did call back to apologize, a bit late
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AJ
(@AJHrfl3088) reported
@FreedomMobile wtf is going on with your login site and why is my account suspended.
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rosssboys
(@albermarle99) reported
@AnthonyLacavera @FreedomMobile Original wind customer will go back to landline before going to Rogers or bell
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Nasser Jabakhanji
(@nasserjaba) reported
@AnthonyLacavera Agree with some points, especially the fake competition, but FreedomMobile did not save Canadians any money with its poor quality and coverage and targeting students only, and the counter actions taken by big three using lower quality for cheaper services
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Toulla
(@Toulla101) reported
@freedomsupport 😔I told them on the phone I will pay it in a few days but they said sorry we cannot help you and I find after Freedom made their millions and got really brutal.
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HerbertAWalsh aka HotPies.snowback.JellyRoll Slim
(@HerbertAWalsh) reported
@freedomsupport ..the problem is i am so hacked because the canadian gov refuses to stop allowing people to illegally endanger women by accessing my account such as an instacart drivers avatar to be shown on my likee timeline while they were shopping..comprendeh?
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NK
(@user91234567) reported
@FreedomMobile You guys are the worst. It's been 5 days since I requested to change address of my connection and still no response from you guys. Ref no NGV0424918
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Jo Of All Time
(@JoOfAllTime) reported
@FreedomMobile Oh my god @dreamwastaken they put you in a PHONE?! 911 HELP
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Richard A Murray
(@knightrider2007) reported
@FreedomMobile @SamsungCanada I'd like to capture the sport you guys providing customer service. Do you know what that means? I'm trying to get a phone, and online it says it's available, but the guy I called about your special deal for customers says it isn't, so I dm'd your service people for an update