Freedom Mobile outages and service status in Ajax, Ontario
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Ajax, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Ajax, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ajax, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ajax, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Scarborough
|
Internet | 1 month ago |
|
Scarborough
|
Phone | 1 month ago |
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Scarborough
|
Phone | 1 month ago |
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Scarborough
|
Internet | 2 months ago |
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Markham
|
Phone | 3 months ago |
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Oshawa
|
Internet | 3 months ago |
Community Discussion
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Freedom Mobile Issues Reports Near Ajax, Ontario
Latest outage, problems and issue reports in Ajax and nearby locations:
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mike o (@hdonty) reported from Oshawa, Ontario@freedomsupport been a customer for over 4 years and trying to port my number out from Freedom to another cell company because I don't get service in my new condo so I need to leave my residence to make a call. It been 10 days now and Freedom is still not working on it?
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Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario@freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.
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✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported from Markham, OntarioIt sucks not having data while having a low battery and being a customer of @FreedomMobile
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mike clarke (@mikecla15054097) reported from Ajax, Ontario@FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.
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Catherine Kelly-Brown (@cathyincanada) reported from Whitby, Ontario.@FreedomMobile Do you have more crediting power than online support (who said they talked to Help Desk - whatever that means) before I start my New phone carrier search? USA data/text/talk didn't work all 5 days including when passport went missing & Consulate contact needed.
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iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario@freedomsupport Yup...won't get another one now! Bad move like I said!
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Allan Hrynkiw (@allanthegolfer) reported from Oshawa, Ontario@freedomsupport Text messaging in Oshawa tonight is hot garbage. No texts coming in. My business depends on incoming messages.
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Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario@freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.
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Black Dynamite (@Benayamovic) reported from Oshawa, Ontario@FreedomMobile you guys are worst than @MTNNG
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iFLyS🅾️lO (@ohrigeeta) reported from Ajax, OntarioToday I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience
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John Nicholson (@JohnBNicholson) reported from Oshawa, Ontario@freedomsupport Hello, How are you doing today. I am having problems with Asian spoof calls. My phone # was original with fido. I block these numbers when they call. Is there anything else i can do.
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Evan Kalnitsky (@EvanKalnitsky) reported from Oshawa, Ontario@freedomsupport What is Freedom Mobile doing for its customers to make up for the recent catastrophic service disruption?
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iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario@spstarr @FreedomMobile That's never going to happen in Canada!
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Vine.Park 🇨🇦🎙️ (@VineParkMedia) reported@FreedomMobile your refusing to help me get a new phone bc my old phone no longer works, now I have to leave my long term account (over 8 years) with you and go to one of your competitors because your representative refused to help me. Loyalty counts for nothing.
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Testezlaf (@testezlaf) reported@4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!
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J.S. Karma (@EtInferius) reported@DAKKADAKKA1 @FreedomMobile mobile did the same and i was getting charged every week almost for my bill i had already paid. They even sent me a text on feb 26th last year saying my bill wont be deducted from my account till march 11th cuz that was when it was due. THE VERY NEXT DAY they tried taking the money. I got a text saying the money did not go thru. Im like "What ********?!" I could sue, my bank has all my records even insufficient account tries from anyone when im broke. I talked to my bank after another incidient that was really ****** up. I had to GET A NEW CARD entirely. And i didnt even have auto pay on! They just went and tries to take it cuz the card was saved as a payment option. Scammy scammy scammy
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Sue T (@pieface2010) reported@FreedomMobile Do not take their Phone Protection plan. If you want to cancel they will not let you. Hello! I called your customer service a few months ago to cancel the phone protection plan. I thought they did it but they did not. Reimburse me $90.00 plus tax.
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Al Sadius (@Alsadius) reportedHey, @FreedomMobile, quick question. Have any of your employees ever used your customer service systems? Because my experiences today have been astoundingly bad - among the worst customer service experiences of my life. I'm trying to give you money, and it's just brick walls.
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This Is a Collective (@thiscollective) reported@FreedomMobile - internet is down in my house! You need uptime monitor on your website - and the path to support is painful
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layla (@MAKHKHKHKHZOUMI) reported@FreedomMobile for a telecom company, you surely set the bar for how low quality and crappy a service can be. Your website does not load and it's been 48 hours. Please fix.
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Matt Chan (@Chanman1133) reported@FreedomMobile internet has been down for more than 30 minutes. Why? #yyc
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Testezlaf (@testezlaf) reported@4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!
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Stephanie the alchemist (@Stephdalchemist) reported@FreedomMobile Mind you, my phone bill is paid. Everything’s paid. So humour me on why I haven’t had any service since yesterday & it keeps saying no sim or invalid sim. Mind you I have a sim from yall & an e sim too. So kindly humour me on why my reception is on sos on day 2?