Freedom Mobile Outage Report in Scarborough, Ontario
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The latest reports from users having issues in Scarborough come from postal codes M1V and M1E.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Scarborough, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Scarborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (58%)
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Internet (27%)
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Total Blackout (9%)
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Wi-fi (2%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Scarborough, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Thornhill, Ajax, Toronto, North York, Scarborough and Concord.
City | Problem Type | Report Time |
---|---|---|
Thornhill | ||
Ajax | Phone | |
Toronto | Phone | |
Toronto | Phone | |
Toronto | Internet | |
Toronto | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Scarborough, Ontario
Latest outage, problems and issue reports in Scarborough and nearby locations:
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kat
(@katlikethief) reported
from
Toronto, Ontario
hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.
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Call Me Scotty
(@andreammscott) reported
from
Toronto, Ontario
@freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
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kat
(@katlikethief) reported
from
Toronto, Ontario
@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
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Pedro Marques
(@MetroManTO) reported
from
Toronto, Ontario
@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.
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rin
(@OtarineMusic) reported
from
Toronto, Ontario
@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
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ПΣЯM ©
(@njmckenzie) reported
from
Toronto, Ontario
@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
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SungManitu/2020
(@sungmanitu2020) reported
from
The Beaches, Ontario
@freedomsupport I feel I pay what is satisfactory for service but it maybe an issue I need to address with my LG phone manufacturer !
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
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mike clarke
(@mikecla15054097) reported
from
Ajax, Ontario
@FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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AGA
(@fatihce23) reported
@FreedomMobile Terrible brand with terrible service.. I am trying to find a chance to change.. no loyalty for existing customers. Be careful for peace of your mind keep away from Freedom. I will be posting all communications with loyalty service..
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Gamer2Gainz
(@Gamer2Gainz) reported
@FreedomMobile Systems and apps are so bad that when your pay your bill, and it comes out of your bank bank account. Their system says you didn’t pay . So their response is. Pay again and then wait 3-5 business days to have your other payment refunded
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AGA
(@fatihce23) reported
@_MawaK @FreedomMobile Never believe .. I am exiting customer they are asking 600$ to close the existing. But for new customers 0$.. really ridiculous
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Ken Cheung
(@kenwkcheung) reported
@freedomsupport Been a customer (DBC00167716588) for close to two years never skip a payment on autopay...upon switching you sent my account to collection agent? on the last payment that I was expecting to come out from autopay? for $47.15? words cannot describe how furious i'm
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TZA💎
(@teekaliciousss) reported
My whole train ride from Ajax to Union I was on hold with @FreedomMobile so that is 46 mins. I finally get thru once I get downtown, I just wanna ask ONE DAMN QUESTION & they have these people working out of India man. Can’t ever understand what is being said, so frustrating .
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Schmoodles
(@NevahMindJones) reported
@thebig_hert @FreedomMobile Make public the resolution. Worst customer@service ever.
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𐒈𐒛𐒇𐒖
(@lynxbai) reported
Just asked a @FreedomMobile representative if this is the way they like to treat their customers, imagine he said YUP I ******* hate this company
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Will McGlynn
(@qaawill) reported
@freedomsupport yo. 5 agents I've spoken to today (all useless). 2 online chats disconnected. 3h15 and counting on hold. 1h 29 mins spent online chat. 8 promises broken. $504 taken off my VISA for 2 device upgrades that were never confirmed. Can you guys sort your sh*t out?
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Peter Woods 🇨🇦
(@SkptcleOfSkptcs) reported
@FreedomMobile Unlimited data because coverage is terrible and you can never connect to the network
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Jordan Inman
(@JordanInman6) reported
@FreedomMobile Their service is terrible if you leave the city ever. My tab is finally up and I'm going to another service provider asap.