Freedom Mobile

Freedom Mobile Outage Report in Scarborough, Ontario

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The latest reports from users having issues in Scarborough come from postal codes M1P.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Scarborough, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Scarborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Scarborough, Ontario 02/12/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Scarborough, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Scarborough, Toronto, Markham, The Beaches and North York.

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City Problem Type Report Time
CanadaScarborough Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Scarborough, Ontario

Latest outage, problems and issue reports in Scarborough and nearby locations:

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • katlikethief kat (@katlikethief) reported from Toronto, Ontario

    @freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...

  • MetroManTO Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    @FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.

  • njmckenzie ПΣЯM © (@njmckenzie) reported from Toronto, Ontario

    @freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!

  • OtarineMusic rin (@OtarineMusic) reported from Toronto, Ontario

    @freedomsupport is there any information as to when Freedom intends to launch its 5G service?

  • CustomerFreedom Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+

  • krixthyan Cristian Arango (@krixthyan) reported from Toronto, Ontario

    Is @FreedomMobile the worst mobile company? Hint: Yes

  • andreammscott Call Me Scotty (@andreammscott) reported from Toronto, Ontario

    @freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?

  • mikecla15054097 mike clarke (@mikecla15054097) reported from Ajax, Ontario

    @FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.

  • HBchic_Jade Jan J (@HBchic_Jade) reported from Toronto, Ontario

    @FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks

  • CustomerFreedom Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !

  • CustomerFreedom Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken

  • katlikethief kat (@katlikethief) reported from Toronto, Ontario

    hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from The Beaches, Ontario

    @freedomsupport I feel I pay what is satisfactory for service but it maybe an issue I need to address with my LG phone manufacturer !

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Satvind70085516 Satvinder Singh (@Satvind70085516) reported

    @freedomsupport Wow... Another customer support redirecting their new clients into new problems both mentally and physically. #torture #harassment @FreedomMobile

  • Adam_Boyle_ Adam (@Adam_Boyle_) reported

    @FreedomMobile charged my partner (an ongoing customer) an activation fee when she purchased a new phone (from @FreedomMobile ) even though they did not give her a new number nor was a new SIM card used. I'm also a customer (but for how much longer?)

  • PHANUTANGQR 21+ ☾ WANDERLUST ☾ (@PHANUTANGQR) reported

    Thanks, @freedomsupport I know you always give me good service, finished product, I just think telecommunications is one of the least over-sighted industries. You guys need the government researching better programs to help people pay their bills and how to care for cell phones

  • JCHoltzhauer Name cannot be blank (@JCHoltzhauer) reported

    @freedomsupport Yeah, I don't think so. Your service today was so ******. You are not worth my time. I even spoke with a call centre supervisor. He was the worst of them all.

  • Gladysomotese Gladys Omotese Bello (@Gladysomotese) reported

    @FreedomMobile two customer reps hung up for lack of being clueless on how to resolve the issue. I called to opt out of the service and they clearly don't want to respond to me opting out after cheating me. I need help.

  • Satvind70085516 Satvinder Singh (@Satvind70085516) reported

    @freedomsupport Look for the temporary number your company gave me 647-916-7014 . Do you see what you're doing here?? Just same old crap like your customer service dept. Thank you...

  • WatchdogBigotry Bigotry Watchdog🗣⚪️ (@WatchdogBigotry) reported

    @freedomsupport why do I keep getting system errors when I try paying with a card?

  • JCHoltzhauer Name cannot be blank (@JCHoltzhauer) reported

    @FreedomMobile Thanks for making the decision to move to @VirginPlus an easy one today. Worst service ever. Two visits to stores and two cust service phone calls. One tells me I can get a discount, the other says no way. I'm done.

  • crisxochitl Cris (So-Chill) 🌸🫖☕️🪡💐 (@crisxochitl) reported

    Why am I being charged with a connection fee for a phone upgrade when I’m already an ongoing customer???? I was sent a SIM card that didn’t even work, I had to use my old one. I could have just bought this phone elsewhere. @FreedomMobile

  • mariobrillo2016 MarioBrillo2016 (@mariobrillo2016) reported

    @FreedomMobile I love freedom. No nonsense, no drama, no issues……