Freedom Mobile Outage Report in Scarborough, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Scarborough, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Scarborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (50%)
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Internet (23%)
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Total Blackout (20%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Scarborough, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Ajax, Fisherville, North York, Richmond Hill and Downsview.
City | Problem Type | Report Time |
---|---|---|
Toronto | Total Blackout | |
Ajax | ||
Toronto | Phone | |
Toronto | Phone | |
Toronto | Internet | |
Toronto | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Scarborough, Ontario
Latest outage, problems and issue reports in Scarborough and nearby locations:
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Jan J
(@HBchic_Jade) reported
from
Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
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SungManitu/2020
(@sungmanitu2020) reported
from
The Beaches, Ontario
@freedomsupport I feel I pay what is satisfactory for service but it maybe an issue I need to address with my LG phone manufacturer !
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
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Pedro Marques
(@MetroManTO) reported
from
Toronto, Ontario
@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
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rin
(@OtarineMusic) reported
from
Toronto, Ontario
@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
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kat
(@katlikethief) reported
from
Toronto, Ontario
@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...
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Call Me Scotty
(@andreammscott) reported
from
Toronto, Ontario
@freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?
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kat
(@katlikethief) reported
from
Toronto, Ontario
hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?
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ПΣЯM ©
(@njmckenzie) reported
from
Toronto, Ontario
@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.
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mike clarke
(@mikecla15054097) reported
from
Ajax, Ontario
@FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Degeling Family
(@Mountainjourno1) reported
@freedomsupport It’s very upsetting. Your staff refuse to do anything and then after saying, “oops sorry” refuse to refund the money despite not providing the service.
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Degeling Family
(@Mountainjourno1) reported
@freedomsupport No more private messages. Freedom has had hours of them today and did nothing. Zero service, and now refuses to refund the $150 when they haven’t even activated my phone yet! Unbelievable. @CBCEdmonton I have a story for GoPublic
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Peter McCartney
(@Climate_Pete) reported
Somebody please help I'm being gaslit by my phone company @FreedomMobile
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QBallMoe
(@QBallMoe1) reported
@FreedomMobile is terrible. Unbelievably slow. Steady decline since Shaw took over. Please @Rogers take over this poor excuse for a company and do something with it. It's mobile internet is like waiting for the @POTUS trying to get a sentence out. You just wanna hang yourself.
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Mike
(@surfsupdover) reported
@freedomsupport I'm at your store located at North Park and Torbram in Brampton today and nobody's there. Online it says open at 10, sign on window says open at 10, OPEN sign in window is on, knocked on door as the sign in window says to. Wtf.
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Katerlina Kuang
(@Katerlina_Kuang) reported
@freedomsupport Hi my data is not working I don’t know why
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Geza Remenyi
(@geza_remenyi) reported
@freedomsupport I had a lot of issue with my phone and nobody was able to help. But they call to offer me a iPhone 11 not even the 13
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Conor McNeil
(@mcredbeardddd) reported
Going on 2 weeks, without any real help from @FreedomMobile @freedomsupport. You've given me nothing but lip service, im regards to my issues, and I'm fed up with you. Take my bill and eat it. #Useless #nohelp #scabs
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Alan Husband
(@AlanTeleman) reported
@FreedomMobile I am very disappointed with your rules and regulations. I have been a customer since 2012 and wanted, this time, to bring a phone to you because you don't carry it (Samsung Galaxy FE 256 GB version). I am told I can't do this unless I change my plan.
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Rose 💙💛
(@mirairoses) reported
@freedomsupport @SarahBurssty If you read up you can see she tried everything to get her **** back but it's gotten to nothing so far