Freedom Mobile Outage Report in Scarborough, Ontario

I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !

@freedomsupport is there any information as to when Freedom intends to launch its 5G service?

@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken

@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks

Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?

@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+

Is @FreedomMobile the worst mobile company? Hint: Yes

@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.

Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

@freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?

@freedomsupport Thank you. Hopefully this gets to fix the issue.

@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.

@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.

@freedomsupport I feel I pay what is satisfactory for service but it maybe an issue I need to address with my LG phone manufacturer !

@FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.

@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...

@freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.

@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!

@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !

@FreedomMobile Been following up on a few charges on my bill for the last 14 days. No resolution provided at all, in fact the staff was rude and made false commitments. Disappointed with the service!

@freedomsupport I received a text from "Freedom" about "Settings will be sent to your phone to help configure internet access." and an OMA Client Provisioning notification around 11pm last night. Is this really from freedom or is it a scam?

@freedomsupport experiencing no service in east Toronto?

@FreedomMobile how come it's impossible to speak to a home Internet support agent? Tried to resolve an issue on your chat support last month for about 6 hours and still hasn't been resolved

@freedomsupport I’m having a problem the my DN charges on my monthly statement?

@freedomsupport Samsung says it's not them. Who sends these system updates? I thought Samsung released them to service providers and then service providers customize them for their client devices and send it out?

Hey @FreedomMobile , Given how much damage the #OttawaOccupation is causing to the "Freedom" brand, are you considering changing names again? Apparently the word "Freedom" doesn't mean what I was told growing up. I much preferred the WIND Mobile brand anyway.

@FreedomMobile Horrible customer service!! 7 calls in the last 3 days to release my number and every time excuses!

Wow @FreedomMobile is a ******* joke. First bill missed because wrong email address. Wrong street address. Forgot the xmas promotional discount. Can't reach anyone, support line cuts off. And now late fees. **** you losers I'm out.

@FreedomMobile has shady salesman who lie about free items to get the sale then your bill says something different and then guess what? Sorry sir I can’t help you I don’t know how to fill out a complaint! Back to Telus with my 3 cell lines I guess