Freedom Mobile Outage Report in Aurora, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Aurora, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Aurora and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (45%)
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Phone (38%)
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Total Blackout (10%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Aurora, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Bradford West Gwillimbury, Markham, Newmarket, Maple and Pinkerton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Toronto |
Phone | |
| Toronto |
Total Blackout | |
| Bradford West Gwillimbury |
Phone | |
| Toronto |
Phone | |
| Markham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Aurora, Ontario
Latest outage, problems and issue reports in Aurora and nearby locations:
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Yashy Murphy
(@YashYanthi) reported
from
Toronto, Ontario
@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
@jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.
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Erik
(@angrybearTO) reported
from
Toronto, Ontario
@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
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kiki enen-MOR🦋
(@chocolatmilq) reported
from
Toronto, Ontario
@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒
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Haleigh Ní Mhacháin
(@HalsyBear) reported
from
Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
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Dominica Larkin
(@DominicaLarkin) reported
from
Toronto, Ontario
@FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!
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memo
(@davhuh) reported
from
Aurora, Ontario
@FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.
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Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
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Renan Ledoux
(@renanledoux) reported
from
Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
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Dominic Persaud
(@DominicPersaud) reported
from
Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
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Michelle Williamson
(@MichCWilliamson) reported
from
Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.
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Bruno Garcia
(@brungarc) reported
from
Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
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Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
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Taige Smith
(@BarackOTrauma) reported
from
Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
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chip
(@chippy_nonstop) reported
from
Toronto, Ontario
. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE
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Carrie Oehm
(@Coehmer) reported
from
Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
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Jaded
(@chimozy_charles) reported
from
Toronto, Ontario
@FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.
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Keyvan Golestan
(@keyvan_golestan) reported
from
Newmarket, Ontario
@freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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AGA
(@fatihce23) reported
@FreedomMobile I tried to renew my phone for existing customer you are asking 600$ closing fee and for new customers 0$.. very loyal company ! Unbelievable
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thebig_hert
(@thebig_hert) reported
@NevahMindJones @FreedomMobile The charge was refunded after reaching out to customer support through Twitter.
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AGA
(@fatihce23) reported
@FreedomMobile Terrible brand with terrible service.. I am trying to find a chance to change.. no loyalty for existing customers. Be careful for peace of your mind keep away from Freedom. I will be posting all communications with loyalty service..
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Johanathan
(@xoanohn) reported
@FreedomMobile worst customer service support. Had CSR tell me that my phone shipped - but no tracking. Assures me it will arrive. Talked to a supervisor - sorry we were lying - no phone for you.
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Chere Michelle
(@chere_michelle) reported
@FreedomMobile Has this expired? As a Freedin customer for several years I had no idea....no email to advise of the deal? I clicked the link but no info as to if expired or not.
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Raymond
(@RaymondMBastien) reported
@freedomsupport Your text message system is not working.
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BlueSolstice
(@BlueSolsticeYT) reported
@FreedomMobile hey guys, I'll be moving to Sudbury in a couple of months for school. Last time I went there I realized that I did not have signal there. I've been with you guys for around 10 years of not longer and honestly I do not want to change my providers.
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Peter Woods 🇨🇦
(@SkptcleOfSkptcs) reported
@FreedomMobile Unlimited data because coverage is terrible and you can never connect to the network
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Will McGlynn
(@qaawill) reported
@freedomsupport yo. 5 agents I've spoken to today (all useless). 2 online chats disconnected. 3h15 and counting on hold. 1h 29 mins spent online chat. 8 promises broken. $504 taken off my VISA for 2 device upgrades that were never confirmed. Can you guys sort your sh*t out?
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Jordan Inman
(@JordanInman6) reported
@FreedomMobile Their service is terrible if you leave the city ever. My tab is finally up and I'm going to another service provider asap.