Freedom Mobile

Freedom Mobile Outage Report in Aurora, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Aurora, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Aurora and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Aurora, Ontario 02/20/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Aurora, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto and Markham.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Aurora, Ontario

Latest outage, problems and issue reports in Aurora and nearby locations:

  • HalsyBear Haleigh Ní Mhacháin (@HalsyBear) reported from Toronto, Ontario

    @freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀

  • renanledoux Renan Ledoux (@renanledoux) reported from Toronto, Ontario

    @FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    @jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.

  • keyvan_golestan Keyvan Golestan (@keyvan_golestan) reported from Newmarket, Ontario

    @freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

  • davhuh memo (@davhuh) reported from Aurora, Ontario

    @FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

  • chocolatmilq kiki enen-MOR🦋 (@chocolatmilq) reported from Toronto, Ontario

    @Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒

  • Coehmer Carrie Oehm (@Coehmer) reported from Toronto, Ontario

    @freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)

  • prguy1968 Vince J Ciarlo (@prguy1968) reported from Toronto, Ontario

    @FreedomMobile your customer service and policy sucks!

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday

  • chimozy_charles Jaded (@chimozy_charles) reported from Toronto, Ontario

    @FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.

  • NoMatch_416 No Match (@NoMatch_416) reported from Toronto, Ontario

    @FindingVimo @FreedomMobile Best customer service in da game doe!!

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.

  • BarackOTrauma Taige Smith (@BarackOTrauma) reported from Toronto, Ontario

    @FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.

  • YashYanthi Yashy Murphy (@YashYanthi) reported from Toronto, Ontario

    @bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @FreedomMobile I was an extremely happy customer up until today.

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....

  • WayneRodriguez Wayne Rodrigues (@WayneRodriguez) reported from Toronto, Ontario

    @freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Rui_MP_Carvalho Rui Carvalho (@Rui_MP_Carvalho) reported

    @freedomsupport My wife is the "account holder". Twice she's asked me to be added and twice nothing has happened. I want to know why when I was with Rogers with 9GB of data I never went over, and now with Freedom with 16GB of data, my data keeps getting frozen around the 15th of the month.

  • vim_vimmy Vim (@vim_vimmy) reported

    I’m so hot! I’ve spent over 800$ for a service that I can’t call NO ON or NO ON CAN CALL ME ! And this fool only offers me a 60$ reimbursement!!!!!!! @FreedomMobile

  • utd_ac AC utd (@utd_ac) reported

    .@freedomsupport had a horrible experience at one of your stores. Thanks for the ****** service

  • posteggme Erin (@posteggme) reported

    @freedomsupport Thanks for fixing my issue so quickly! Tech support confirmed my name was updated properly :-)

  • PantouliasTheo Theo P. (@PantouliasTheo) reported

    @freedomsupport consistent network issues in Durham last 30 days.

  • MindFlayerMusik Snowangel, the poorly mixed song (@MindFlayerMusik) reported

    @ri_ni_b @FreedomMobile The number thing is just how it works. You are able to port out to another plan at another phone service company if I am correct but if ur just gonna terminate your contract, and not port out, then you lose your number. That’s what happened when I switched to freedom from bell.

  • Rui_MP_Carvalho Rui Carvalho (@Rui_MP_Carvalho) reported

    @FreedomMobile your company is the worst I've ever encountered. Tried to make changes TWICE and still they are not on the account. DO NOT DEAL WITH FREEDOM MOBILE. They are a joke!!!

  • utd_ac AC utd (@utd_ac) reported

    .@FreedomMobile had a horrible experience at one of your stores. Thanks for the ****** service

  • vim_vimmy Vim (@vim_vimmy) reported

    God forbid I try and call someone! Shiii NEVER WORKs!!!!!! @FreedomMobile

  • bartekploc bartek ploc (@bartekploc) reported

    @FreedomMobile what is your phone number for customer care from outside of North America, please. The number provided on your website is out of service. I forgot my sim pin