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Freedom Mobile

Freedom Mobile Outage Report in Markham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Markham, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Markham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 33% Phone (33%)
  • 5% Total Blackout (5%)
  • 4% Wi-fi (4%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Markham, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.

CityProblem TypeReport Time
Toronto Phone 8 hours ago
Toronto Internet 13 days ago
Toronto Internet 22 days ago
Toronto Internet 25 days ago
Toronto Internet 27 days ago
Toronto Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Markham, Ontario

Latest outage, problems and issue reports in Markham and nearby locations:

  • ___richb
    ri 🇮🇳 (@___richb) reported from Toronto, Ontario

    @freedomsupport YO FIX YOUR SHIT

  • sidetripca
    Dennis aka dLo (@sidetripca) reported from Toronto, Ontario

    @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

  • CanadaOooh
    Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario

    @freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.

  • michaelnugent
    Michael Nugent (@michaelnugent) reported from Toronto, Ontario

    @ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.

  • Renoversity
    Duane Grady (@Renoversity) reported from Toronto, Ontario

    @Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile

  • feettofeet
    GraceReflex (@feettofeet) reported from Toronto, Ontario

    @freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help

  • _ana__lynn
    ana (@_ana__lynn) reported from Toronto, Ontario

    @FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.

  • domixiqueee
    dom dom (@domixiqueee) reported from Toronto, Ontario

    @FreedomMobile is there an service outage because my call are getting dropped

  • TheDiggyShow
    Andrew Dignum (@TheDiggyShow) reported from Toronto, Ontario

    Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting

  • Sab44Fab
    FabSab44 (@Sab44Fab) reported from Toronto, Ontario

    HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all

  • InevitableStan
    007 ⚛️ (@InevitableStan) reported from Toronto, Ontario

    I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.

  • CanadaOooh
    Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario

    @freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.

  • Beautylicious82
    Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday

  • Beautylicious82
    Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.

  • MacDKB
    Brian Keith MacDonald (@MacDKB) reported from Toronto, Ontario

    Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...

  • jdriscoll03
    jdriscoll03 (@jdriscoll03) reported from Toronto, Ontario

    @FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile

  • Beautylicious82
    Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago

  • whelanmj
    Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!

  • Beautylicious82
    Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....

  • Beautylicious82
    Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @freedomsupport I need support please check your inbox

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • diana10355930
    diana (@diana10355930) reported

    @freedomsupport "I can't believe it! I called on July 2020 to cancel my account and in August I got a bill. I called again to check&the guy confirmed that the cancellation was requested but it was never done. Now we are in November and they still call me for collection" #scammers

  • rsgnl
    Joe Rossignol (@rsgnl) reported

    @freedomsupport @MetroManTO Twitter customer service on Saturday at midnight EST… now you have to stay with them Pedro

  • diana10355930
    diana (@diana10355930) reported

    @freedomsupport "For someone who has been a customer for over 11 years and always paid on time, I got to be threatened then my account sent to collection because of their incompetent. Will NEVER recommend this place." #Scammers

  • diana10355930
    diana (@diana10355930) reported

    @FreedomMobile @freedomsupport "If I could put 0 star then I will put 0. Freedom is the WORST phone provider I’ve ever experience. VERY VERY VERY BAD. I NEVER recommend freedom mobile to anyone" #awfulcompany

  • diana10355930
    diana (@diana10355930) reported

    @FreedomMobile I heard people say Freedom Mobile is is an awful phone company and I didn’t listen. Take my advice think twice about going to this company. These people don’t even know what people are going through in this hardship time to do something like this is so messed up.

  • MarkBourrie
    Mark Bourrie (@MarkBourrie) reported

    @WINDmobile @FreedomMobile Is your service any good? Because, frankly, I've had it with incumbents. Are you a subsidiary of Telus, Rogers, Bell or Videotron?

  • abringerofpepsi
    K (@abringerofpepsi) reported

    @FreedomMobile You’re service is the worst out of any provider out there. You should actually be ashamed of yourselves. Cancelling won’t come soon enough.

  • Hockstedlers
    Hockstedlers (@Hockstedlers) reported

    @FreedomMobile Too bad trying to get actual help or answers from anyone there is impossible.

  • groveranuj
    Anuj Grover (@groveranuj) reported

    @FreedomMobile your website seems to be down? Wouldn't load anything after the home page. The app is no different. Always had a back experience with the app in the past too.

  • gakrao
    AK (@gakrao) reported

    @FreedomMobile kindly help me with this issue.