Freedom Mobile

Freedom Mobile Outage Report in Markham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Markham, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Markham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Markham, Ontario 01/05/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Markham, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, North York, Scarborough and Pickering.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Markham, Ontario

Latest outage, problems and issue reports in Markham and nearby locations:

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @freedomsupport I need support please check your inbox

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.

  • BarackOTrauma Taige Smith (@BarackOTrauma) reported from Toronto, Ontario

    @FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.

  • prguy1968 Vince J Ciarlo (@prguy1968) reported from Toronto, Ontario

    @FreedomMobile your customer service and policy sucks!

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario

    @spstarr @FreedomMobile That's never going to happen in Canada!

  • renanledoux Renan Ledoux (@renanledoux) reported from Toronto, Ontario

    @FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario

    @freedomsupport Yup...won't get another one now! Bad move like I said!

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @FreedomMobile I was an extremely happy customer up until today.

  • NoMatch_416 No Match (@NoMatch_416) reported from Toronto, Ontario

    @FindingVimo @FreedomMobile Best customer service in da game doe!!

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago

  • davhuh memo (@davhuh) reported from Aurora, Ontario

    @FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

  • WayneRodriguez Wayne Rodrigues (@WayneRodriguez) reported from Toronto, Ontario

    @freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.

  • YashYanthi Yashy Murphy (@YashYanthi) reported from Toronto, Ontario

    @bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.

  • chimozy_charles Jaded (@chimozy_charles) reported from Toronto, Ontario

    @FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.

  • HalsyBear Haleigh Ní Mhacháin (@HalsyBear) reported from Toronto, Ontario

    @freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported

    @freedomsupport having issues with my service…. My data is still being choked out even though the billing cycle has reset… And I have not used 5 gigs of data in Less the. 15 hrs

  • Jules202277 Jules of the Rain (@Jules202277) reported

    @freedomsupport Thank you for your response! Likewise told me that the processing fee starts from $139 and goes upto $499. Seems like either you are not updated or they are charging more. I have been following up with them since Oct 16; still no resolution! Complained to CCTS

  • ArgoFluffy ArgoFluffy/BigNish (@ArgoFluffy) reported from Toronto, Ontario

    @FreedomMobile is there any issues happening? I can’t send text, even over wifi.

  • Patribalanza1 Patricia Balanza (@Patribalanza1) reported

    @freedomsupport do you have any outage in 85th street SW? home internet doesn't work

  • eboerschke Duke Boerschke (@eboerschke) reported

    @freedomsupport Or ask Customer Service how many calls they have received concerning processes errors. Have IT look into it. Stop insulting customers by saying the bank has declined their card.

  • Joyalshaju14 Joyal shaju (@Joyalshaju14) reported

    @FreedomMobile You know what never purchase phone from freedom if so you will get it 2024. I have prebooked 14 pro max months ago and never arrived. so cancelled it bought from bell

  • Neelshuk1 Shukla (@Neelshuk1) reported

    @freedomsupport Freedom mobile are cheats! I got new number on Sept 02, which never started, I visited their rep NUMEROUS times, called their stupid cust care 100s of times, no resolution, they have been deducting my account for last 3 months. Even after canceling the account.

  • Michael70858663 Michael (@Michael70858663) reported

    @FreedomMobile All I got was a sorry and will deduct five dollars a month off your next bill s***** customer service won't return the money. They'll never see another dime from me.

  • Jules202277 Jules of the Rain (@Jules202277) reported

    @FreedomMobile Terrible Protection Plan with “Likewise”😡 they are a bunch of scammers!! People don’t buy protection plan from @FreedomMobile - “LIKEWISE” will happily collect your money but will not help you if you need them!

  • TristanWebDev TristanIsfeld (@TristanWebDev) reported

    After contacting the support team via SMS the issue was not resolved. However after contacting the support team on Twitter they were very pleasant and resolved the issues! Thank you @FreedomMobile support team!