Freedom Mobile

Freedom Mobile Outage Report in Markham, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Markham, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Markham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Markham, Ontario 12/10/2025 05:30

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Markham, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, North York, Scarborough, Pickering and Ajax.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Phone
CanadaNorth York Phone
CanadaToronto Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Markham, Ontario

Latest outage, problems and issue reports in Markham and nearby locations:

  • IFartOnHaterz ✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported from Markham, Ontario

    It sucks not having data while having a low battery and being a customer of @FreedomMobile

  • StutterLoudly Brian (Stuttering Loudly) (@StutterLoudly) reported from Toronto, Ontario

    .@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.

  • Kuttysark Kutty MD (@Kuttysark) reported from Toronto, Ontario

    .@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?

  • VirveAljas Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    @freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."

  • ShuaebReza Shuaeb Reza Chaudhary (@ShuaebReza) reported from Henry Farm, Ontario

    @FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!

  • VirveAljas Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    @dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?

  • VirveAljas Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    @freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.

  • LoriMoran_1 Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @FreedomMobile is your app down?? I can’t pay my bill?

  • donschacter Don Schacter (@donschacter) reported from Toronto, Ontario

    @FreedomMobile terrible & annoying commercial

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.

  • VirveAljas Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?

  • marvinandro Marvin (@marvinandro) reported from Toronto, Ontario

    @freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

  • sarahkbingler sarahkbingler (@sarahkbingler) reported from Toronto, Ontario

    @npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

  • ArgoFluffy ArgoFluffy/BigNish (@ArgoFluffy) reported from Toronto, Ontario

    @FreedomMobile is there any issues happening? I can’t send text, even over wifi.

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company

  • mary35047396 mary (@mary35047396) reported from Toronto, Ontario

    @FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company

  • DavidGilbertVO 🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported from Vaughan, Ontario

    .@FreedomMobile Worst. Customer. Service. Ever!!!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • danddrost Bipolarhitchhiker (@danddrost) reported

    @freedomsupport You have lousy service here

  • HeyyItsShadow Shadow Skinner (@HeyyItsShadow) reported

    @FreedomMobile y’all just say “this call is being recorded for training and quality purposes” for fun huh?! PULLL UPPP THE RECEIPTSSSSSSS **** the notes where the recording at.

  • HeyyItsShadow Shadow Skinner (@HeyyItsShadow) reported

    @FreedomMobile has horrible customer service and their supervisor Ali is a horrible person who is very rude and disgusting. They don’t understand integrity. They give empty promises and they waste time tbvh. Like Ali can respectfully jump off somewhere.

  • olBoozy 🇨🇦 yes to science + equality (@olBoozy) reported

    @cbcnewsbc @FreedomMobile has garbage reception

  • Jason90735268 Jason (@Jason90735268) reported

    @FreedomMobile recently used your express payment and it took money out twice and still didn't renew my service, had to use a friend's visa to do it and it worked fine but I'm out two payments that went through for no reason.... Totaled $108 roughly....

  • little_potato Ambrose Li (@little_potato) reported

    @freedomsupport It’s always been this slow. It doesn’t matter where, what device or whether I cleared anything. Going through the main site has always been painful. I miss the old Wind Mobile days, the old website was good

  • Derek_Flach Derek Flach (@Derek_Flach) reported

    @freedomsupport hey, I am having an issue with my google pixel 4 XL. it suddenly crashed today and wouldn't reboot. It said I would have to factory reset and upon doing so, I get a prompt of system UI error and it crashes again. I need my phone for work, any help appreciated.

  • DavidVays But a dreamer living in my world (@DavidVays) reported

    @FreedomMobile How about hiring customer service representatives that DON'T hang up on your customers! Twice in a row. My contract ends soon and I will have the freedom of choosing a reliable provider then

  • lreyesvasquez luis reyes (@lreyesvasquez) reported

    @FreedomMobile What a joke the site is like the goverment never works when u need it

  • sidetripca Dennis aka dLo (@sidetripca) reported

    @freedomsupport Hi @freedomsupport is SMS down? I can’t seem to send from my iPhone 12 today.