Freedom Mobile Outage Report in Markham, Ontario

Problems in the last 24 hours in Markham, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Markham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (56%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Markham, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.

City	Problem Type	Report Time
Toronto	Internet	9 days ago
Toronto	Internet	19 days ago
Toronto	Internet	21 days ago
Toronto	Internet	23 days ago
Toronto	Phone	26 days ago
Toronto	Internet	28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Markham, Ontario

Latest outage, problems and issue reports in Markham and nearby locations:

• 
  kat (@katlikethief) reported 10 seconds ago from Toronto, Ontario

  hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?

• 
  mike clarke (@mikecla15054097) reported 3 minutes ago from Ajax, Ontario

  @FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.

• 
  Freedom Customer (@CustomerFreedom) reported 3 minutes ago from Toronto, Ontario

  @paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken

• 
  Freedom Customer (@CustomerFreedom) reported 6 minutes ago from Toronto, Ontario

  @ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+

• 
  Call Me Scotty (@andreammscott) reported 9 minutes ago from Toronto, Ontario

  @freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?

• 
  rin (@OtarineMusic) reported 11 minutes ago from Toronto, Ontario

  @freedomsupport is there any information as to when Freedom intends to launch its 5G service?

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 11 minutes ago from Toronto, Ontario

  Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

• 
  SungManitu/2020 (@sungmanitu2020) reported 12 minutes ago from Toronto, Ontario

  @freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !

• 
  SungManitu/2020 (@sungmanitu2020) reported 13 minutes ago from Toronto, Ontario

  @freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.

• 
  Freedom Customer (@CustomerFreedom) reported 15 minutes ago from Toronto, Ontario

  @FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working

• 
  SungManitu/2020 (@sungmanitu2020) reported 25 minutes ago from Toronto, Ontario

  I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !

• 
  Freedom Customer (@CustomerFreedom) reported 33 minutes ago from Toronto, Ontario

  @hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working

• 
  Pedro Marques (@MetroManTO) reported 38 minutes ago from Toronto, Ontario

  @FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.

• 
  SungManitu/2020 (@sungmanitu2020) reported 41 minutes ago from Toronto, Ontario

  @freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 42 minutes ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

• 
  SungManitu/2020 (@sungmanitu2020) reported 51 minutes ago from Toronto, Ontario

  @freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.

• 
  kat (@katlikethief) reported 54 minutes ago from Toronto, Ontario

  @freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...

• 
  ПΣЯM © (@njmckenzie) reported 55 minutes ago from Toronto, Ontario

  @freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!

• 
  Shohan Chowdhury (@ShohanSoham) reported 57 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

• 
  Freedom Customer (@CustomerFreedom) reported 58 minutes ago from Toronto, Ontario

  @vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ray ganong (@rganong) reported 3 minutes ago

  @freedomsupport is there something that you guys have changed over last 2 months regarding SMS? I'm having a ton of issues sending messages, and those issues come and go. I have also replaced my SIM card, changed SMS apps, and no real change in experience. Help.

• 
  Ahmed Abouelnour (@amouneer) reported 10 minutes ago

  @FreedomMobile worst service ever seen

• 
  twinkytwoyou (@twinkytwoyou) reported 13 minutes ago

  @FreedomMobile ? Why is it that your call centre is truly reprehensible? Why? Fix your problems. People call centre are rude, disrespectful, ugly, vicious, incompetent and a lot more! Have a manager call me immediately. Reprehensible! A disgrace

• 
  Tonie Ogilvie (@b14e69fab2ce45e) reported 14 minutes ago

  @FreedomMobile great service-not. We're in a lockdown meaning seniors like myself are staying home. Now Freedom penalizes me for not being able to go back to a store & complain when my phone doesn't work. Charges me a connection fee when have been a customer 4+ yrs. Shame on you.

• 
  Jay MacKay (@JayMacKay) reported 15 minutes ago

  @FreedomMobile @LGCanada I don’t do a lot of emoji work, more gifs, but my most common, in spite of the crap-storm around us this year, would have to be 👍.

• 
  Alden Huseinovic (@AldenHuseinovic) reported 16 minutes ago

  @freedomsupport Nobody new the PIN on my account not even my wife who is an authorized user. Next day went to the store, manager playing stupid. Saying she cant see who did the SIM swap and where. Went to the police filled a report. Still checking and sorting out what and how much was stolen.

• 
  Jamesvenchy (@Jamevenchy) reported 17 minutes ago

  @blogTO Idiotic freedom mobile. **** reception and now **** covid flaunting @FreedomMobile

• 
  Alden Huseinovic (@AldenHuseinovic) reported 17 minutes ago

  @freedomsupport No help at all from the support staff. The store is located: 252 Mayfield Common Northwest Unit A011, Edmonton, AB T5P 4B3. I visited that store on Dec.26. 2020 at exactly 4:38pm as that was the time the staff were entering my info in the system and I got a text with

• 
  ሮቤል (@robzy_h) reported 17 minutes ago

  @DJHighTone @freedomsupport Lol they don’t even help anyway.

• 
  Garlic Mashed (@GarlicMashed) reported 18 minutes ago

  @freedomsupport @N49Doug I’ve been having the same issue.