Freedom Mobile Outage Report in Markham, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Markham, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Markham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (6%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Markham, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, North York, Scarborough and Pickering.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Phone | |
| North York |
Total Blackout | |
| North York |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Markham, Ontario
Latest outage, problems and issue reports in Markham and nearby locations:
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Kutty MD
(@Kuttysark) reported
from
Toronto, Ontario
.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
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Brian (Stuttering Loudly)
(@StutterLoudly) reported
from
Toronto, Ontario
.@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.
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sarahkbingler
(@sarahkbingler) reported
from
Toronto, Ontario
@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.
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Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company
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mike clarke
(@mikecla15054097) reported
from
Ajax, Ontario
@FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.
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Jan J
(@HBchic_Jade) reported
from
Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
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mary
(@mary35047396) reported
from
Toronto, Ontario
@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
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John Daryl
(@jhndryl) reported
from
Toronto, Ontario
@freedomsupport Thank you. Hopefully this gets to fix the issue.
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Cristian Arango
(@krixthyan) reported
from
Toronto, Ontario
Is @FreedomMobile the worst mobile company? Hint: Yes
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Lorraine Marie Moran
(@LoriMoran_1) reported
from
Toronto, Ontario
@FreedomMobile is your app down?? I can’t pay my bill?
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Don Schacter
(@donschacter) reported
from
Toronto, Ontario
@FreedomMobile terrible & annoying commercial
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azhar
(@bobsakomano) reported
from
Toronto, Ontario
@freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST
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✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨
(@IFartOnHaterz) reported
from
Markham, Ontario
It sucks not having data while having a low battery and being a customer of @FreedomMobile
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Marvin
(@marvinandro) reported
from
Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
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Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?
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Shuaeb Reza Chaudhary
(@ShuaebReza) reported
from
Henry Farm, Ontario
@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!
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Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....
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🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver
(@DavidGilbertVO) reported
from
Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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🇨🇦 Noel McGaghey 🇨🇦
(@n_mcgaghey) reported
@freedomsupport is your website down?? Trying to pay my bill and it won't let me log in or anything ffs
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Brennan Conroy
(@BrennanJTC) reported
Dear @FreedomMobile: I submitted a complaint to you via your CCTS form online on the weekend. It's now been 3 full business days and I have not yet received a response from you. I will be taking my complaint directly to the regulator without a response by this time tomorrow.
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fullysending.eth
(@somarketingjay) reported
@freedomsupport This is about as good support as i expect. Page not found, not a browser error.
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爪att
(@MattToronto) reported
@freedomsupport The saga continues. Reached out to support for the 3rd time. 2nd line still not ported, apparently because the IMEI contained spaces. If that's an issue, the agent should've caught this, or the system should've caught this, and it should've been corrected. Imbiciles.
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Xander Valentine
(@valdaymusic) reported
Hey, @FreedomMobile @freedomsupport why is it so difficult to change a billing address; why do you guys even have an address that’s saved and verified, that’s an address I haven’t lived at since 2014, and would have never given that address out to you, but yet it’s verified? 🤔
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🌻Justice Ginsberg’s Umbrella
(@zibilith) reported
@freedomsupport Is your website down?
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Breaking-News.ca
(@Breaking_NewsCA) reported
@freedomsupport No. It is a server side issue and not a client side issue hence the nginx error.
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Richard Oliveira
(@Richard70177172) reported
@FreedomMobile so what's the use in having your customer service staff have no clue what they are doing??
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Eddie
(@edditingy) reported
@freedomsupport can’t log into MyFreedom account as the page is down, and the app isn’t working either atm
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Farhan Z.
(@F_Z_Official) reported
I wouldn’t recommend @Rogers due to its shady practice. I opted out of roam like home and use the line as backup only as I have grandfathered plan of @FreedomMobile that includes US roaming. Still I got charged for a day of service. How come @RogersHelps?