Freedom Mobile outages and service status in Markham, Ontario

Problems in the last 24 hours in Markham, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Markham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Markham, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Internet	25 days ago
Toronto	Internet	30 days ago
Toronto	Internet	2 months ago
Toronto	Phone	2 months ago
Scarborough	Phone	2 months ago
Toronto	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near Markham, Ontario

Latest outage, problems and issue reports in Markham and nearby locations:

• 
  Marvin (@marvinandro) reported 7 minutes ago from Toronto, Ontario

  @freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.

• 
  Virve Aljas (@VirveAljas) reported 12 minutes ago from Toronto, Ontario

  @dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?

• 
  Terri Dorrington (@Beautylicious82) reported 21 minutes ago from Toronto, Ontario

  I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.

• 
  Terri Dorrington (@Beautylicious82) reported 26 minutes ago from Toronto, Ontario

  If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY

• 
  Don Schacter (@donschacter) reported 27 minutes ago from Toronto, Ontario

  @FreedomMobile terrible & annoying commercial

• 
  Terri Dorrington (@Beautylicious82) reported 27 minutes ago from Toronto, Ontario

  I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....

• 
  Terri Dorrington (@Beautylicious82) reported 27 minutes ago from Toronto, Ontario

  @freedomsupport I need support please check your inbox

• 
  Brian (Stuttering Loudly) (@StutterLoudly) reported 29 minutes ago from Toronto, Ontario

  .@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.

• 
  Shohan Chowdhury (@ShohanSoham) reported 29 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

• 
  SungManitu/2020 (@sungmanitu2020) reported 34 minutes ago from Toronto, Ontario

  @freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.

• 
  sarahkbingler (@sarahkbingler) reported 35 minutes ago from Toronto, Ontario

  @npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 37 minutes ago from Toronto, Ontario

  @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

• 
  Freedom Customer (@CustomerFreedom) reported 37 minutes ago from Toronto, Ontario

  @vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check

• 
  kat (@katlikethief) reported 38 minutes ago from Toronto, Ontario

  hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?

• 
  Nunya Biznez (@GwapogiTalaga) reported 45 minutes ago from Toronto, Ontario

  Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.

• 
  Nunya Biznez (@GwapogiTalaga) reported 48 minutes ago from Toronto, Ontario

  It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.

• 
  kat (@katlikethief) reported 49 minutes ago from Toronto, Ontario

  @freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...

• 
  Dominica Larkin (@DominicaLarkin) reported 57 minutes ago from Toronto, Ontario

  @FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!

• 
  Nunya Biznez (@GwapogiTalaga) reported 59 minutes ago from Toronto, Ontario

  I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.

• 
  Jan J (@HBchic_Jade) reported 59 minutes ago from Toronto, Ontario

  @FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MJ (@MJ01311976) reported 6 minutes ago

  @FreedomMobile is a complete garbage service and I will disconnect all 3 accounts ASAP. I keep getting with the prepaid accounts and I hear is because we have some defect! My son ended up without the service in a dangerous situation because of your defect. There you have it!

• 
  Taylor (@mysticalsloths) reported 6 minutes ago

  @FreedomMobile Can you guys fix your site? It’s hella slow to make a payment. Also the speed of your network has gotten worse the last few weeks.

• 
  Derek Smith (@derek8128) reported 10 minutes ago

  Hey @FreedomMobile, been trying to cancel my account for over an hour, got disconnected multiple times, and in-store help wasn't helpful. Can someone please assist? 🤯 #FreedomMobile #CustomerService

• 
  Jen Whyte (@cheesebroad) reported 13 minutes ago

  @FreedomMobile This is the worst mobile company I have ever used. No guaranteed cell phone use anywhere. I cannot function like this for work.

• 
  Ticiana Barral (@ticibarral) reported 14 minutes ago

  DO NOT SIGN UP WITH @FreedomMobile , they make you pay for something and then don’t offer the service. It’s a scam!!!!

• 
  J.S. Karma (@EtInferius) reported 15 minutes ago

  @DAKKADAKKA1 @FreedomMobile mobile did the same and i was getting charged every week almost for my bill i had already paid. They even sent me a text on feb 26th last year saying my bill wont be deducted from my account till march 11th cuz that was when it was due. THE VERY NEXT DAY they tried taking the money. I got a text saying the money did not go thru. Im like "What ********?!" I could sue, my bank has all my records even insufficient account tries from anyone when im broke. I talked to my bank after another incidient that was really ****** up. I had to GET A NEW CARD entirely. And i didnt even have auto pay on! They just went and tries to take it cuz the card was saved as a payment option. Scammy scammy scammy

• 
  YTPeasantVision (@YTPeasantVision) reported 15 minutes ago

  Well, the stream didnt start due to some technical issues on my end. And by that, I mean I ran out my data plan. Bless you @FreedomMobile and your amazing customer service. Another 150GB of a data/month for a $1 increase to my bill? Yes please. Your staff are awesome!

• 
  SP (@patelsrbh) reported 16 minutes ago

  @FreedomMobile what's the secret password to get my data working again, or are we just pretending it’s 2005? Month+ w/o service is a bold strategy for a telecom company. Your tech support is officially stuck on loop & my patience has left the network. #FreedomMobile #TechSupport

• 
  Rob Steffler (@RobSteffle) reported 17 minutes ago

  @FreedomMobile can you refer me to a mobile company that offers customer service please

• 
  David bristow (@Davidbr14133727) reported 18 minutes ago

  @FreedomMobile you really need to fix the issues with this connectivity bs, I'm gonna switch to bell soon, I've had it I lost money last month due to my cellphone not putting my card number in properly. I have had this problem every month