Freedom Mobile

Freedom Mobile Outage Report in Markham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Markham, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Markham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Markham, Ontario 01/13/2026 16:50

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Markham, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto and North York.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Markham, Ontario

Latest outage, problems and issue reports in Markham and nearby locations:

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario

    @freedomsupport Yup...won't get another one now! Bad move like I said!

  • NoMatch_416 No Match (@NoMatch_416) reported from Toronto, Ontario

    @FindingVimo @FreedomMobile Best customer service in da game doe!!

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.

  • HalsyBear Haleigh Ní Mhacháin (@HalsyBear) reported from Toronto, Ontario

    @freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario

    Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    @jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.

  • renanledoux Renan Ledoux (@renanledoux) reported from Toronto, Ontario

    @FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom

  • EricaEhm Erica Ehm (@EricaEhm) reported from Toronto, Ontario

    Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.

  • DominicPersaud Dominic Persaud (@DominicPersaud) reported from Toronto, Ontario

    @FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.

  • angrybearTO Erik (@angrybearTO) reported from Toronto, Ontario

    @happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new

  • chimozy_charles Jaded (@chimozy_charles) reported from Toronto, Ontario

    @FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.

  • MichCWilliamson Michelle Williamson (@MichCWilliamson) reported from Toronto, Ontario

    @EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕

  • brungarc Bruno Garcia (@brungarc) reported from Toronto, Ontario

    @freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.

  • BarackOTrauma Taige Smith (@BarackOTrauma) reported from Toronto, Ontario

    @FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.

  • Coehmer Carrie Oehm (@Coehmer) reported from Toronto, Ontario

    @freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)

  • YashYanthi Yashy Murphy (@YashYanthi) reported from Toronto, Ontario

    @bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.

  • davhuh memo (@davhuh) reported from Aurora, Ontario

    @FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario

    @spstarr @FreedomMobile That's never going to happen in Canada!

  • chocolatmilq kiki enen-MOR🦋 (@chocolatmilq) reported from Toronto, Ontario

    @Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • VivianH_01 V (@VivianH_01) reported

    Can't wait 2 pay this **** off and be done with @FreedomMobile the worse cell phone company that Canada has and their customer service is beyond frustrating when you can't understand the reps and they can't explain your bill to you🤬🤬🤬🤬

  • miscastjoe Joe Findlay (@miscastjoe) reported

    Big up to @FreedomMobile who hung up on my wife and told her "call back when you've calmed down" when her father is stuck in the US with no service (that they said he'd have), just after making him buy out his recently passed wife's phone before putting the account in his name

  • VratislaviaM Vratislavia Man (@VratislaviaM) reported

    @FreedomMobile Your service is overpriced considering poor reception outside of the big cities.

  • SaintChirp Saint Chirp (@SaintChirp) reported

    @freedomsupport Yesterday, there was a service disruption for several hours. Today, it's happening again. What's the problem this time? 😡

  • MarcoJBraam Marco Joshua Braam (@MarcoJBraam) reported

    Gotta love when @FreedomMobile sells you a roaming plan that doesn't work, won't refund your money for it, and chews up your vacation time by paying it's service agents to argue the point. "Freedom from Reliability."

  • jojojojojobz Jojo (@jojojojojobz) reported

    @FreedomMobile can i get this offer even if i am already a freedom customer?

  • Hrd2995 Haarishkumar Dekshinamoorthy (@Hrd2995) reported

    @FreedomMobile You guys Always charge for more than we spoke out in the agreement. Please reply back to me . I would advise to never go for freedom

  • Hrd2995 Haarishkumar Dekshinamoorthy (@Hrd2995) reported

    @FreedomMobile You guys never charge customer as per on the Agreement. Always charge for more than we spoke.

  • VivianH_01 V (@VivianH_01) reported

    ...what kind of BULLSHIT is this @FreedomMobile always a problem with u guys. I want OUT of this stupid tab w/ this company so bad. I've been with them for 11 yrs but I guess its my own stupidity 4 continuing 2 give them my business.

  • MorleysMusings Morley Shulman (@MorleysMusings) reported

    @freedomsupport My wife keeps getting error message 38. No one from Freedom has been able to help her and she'd been on with tech support for over an hour and a half. Before we switch providers, can you help?