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Freedom Mobile

Freedom Mobile outages and service status in Markham, Ontario

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Full Outage Map
  • Freedom Mobile generated 0 outage signals in the last 24 hours around Markham, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • 75% Phone (75%)
  • 25% Internet (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Markham, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Markham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Markham, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.

CityProblem TypeReport Time
Toronto Phone 11 days ago
Toronto Internet 14 days ago
Toronto Phone 23 days ago
Toronto Phone 27 days ago
Toronto Internet 1 month ago
Toronto Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Markham, Ontario

Latest outage, problems and issue reports in Markham and nearby locations:

  • NoMatch_416
    No Match (@NoMatch_416) reported from Toronto, Ontario

    @FindingVimo @FreedomMobile Best customer service in da game doe!!

  • brungarc
    Bruno Garcia (@brungarc) reported from Toronto, Ontario

    @freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.

  • Beautylicious82
    Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.

  • jdriscoll03
    jdriscoll03 (@jdriscoll03) reported from Toronto, Ontario

    @FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile

  • CustomerFreedom
    Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken

  • sarahkbingler
    sarahkbingler (@sarahkbingler) reported from Toronto, Ontario

    @npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

  • sidetripca
    Dennis aka dLo (@sidetripca) reported from Toronto, Ontario

    @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

  • JaymeeTorres
    Hayme Torres (@JaymeeTorres) reported from Toronto, Ontario

    @freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...

  • Willem_Michael
    Willem de Ruijter (@Willem_Michael) reported from Toronto, Ontario

    I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng

  • mikecla15054097
    mike clarke (@mikecla15054097) reported from Ajax, Ontario

    @FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.

  • GwapogiTalaga
    Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    @jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.

  • andreammscott
    Call Me Scotty (@andreammscott) reported from Toronto, Ontario

    @freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?

  • EricaEhm
    Erica Ehm (@EricaEhm) reported from Toronto, Ontario

    Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.

  • ohrigeeta
    iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario

    @spstarr @FreedomMobile That's never going to happen in Canada!

  • feettofeet
    GraceReflex (@feettofeet) reported from Toronto, Ontario

    @freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help

  • EricaEhm
    Erica Ehm (@EricaEhm) reported from Toronto, Ontario

    @MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.

  • VirveAljas
    Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?

  • VirveAljas
    Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    @freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.

  • USATAlexHSingh
    Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....

  • renanledoux
    Renan Ledoux (@renanledoux) reported from Toronto, Ontario

    @FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • HeyimSpike
    Spike (@HeyimSpike) reported

    @FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?

  • SilviaCai
    Silvia C. (@SilviaCai) reported

    @FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.

  • neeraj_bagai
    Neeraj Bagai (@neeraj_bagai) reported

    @FreedomMobile Unable to get thru your customer service, can you please help

  • kami_007x
    CONSTANTINE VALDOR (@kami_007x) reported

    @FreedomMobile has the wordt home wifi network in Canada. absolutely useless. Just give the company to @Bell or @Rogers

  • thiscollective
    This Is a Collective (@thiscollective) reported

    @FreedomMobile text based support - is asking me my address - shouldn't they know this from my FREEDOM phone number -and my address - shouldn't they know this? Mmmmmm - new customer - quickly moving to a lost customer I think.

  • Matt_Realtor
    Matt Bellamy (@Matt_Realtor) reported

    @FreedomMobile any idea when home internet will be restored? im seeing hundreds of people online posting about the outage

  • _XAmount2
    Kahleel (@_XAmount2) reported

    Bruh Freedom really having me in hold for an hour y’all are a terrible company @FreedomMobile

  • Keithito
    Keith (@Keithito) reported

    @FreedomMobile is there no way to actually contact support right now? Can't get a reply through any text platform and on hold for 40 minutes on the phone

  • eddiebaseball27
    eddiebaseball (@eddiebaseball27) reported

    @FreedomMobile mobile data outage in Toronto. Haven't been getting msgs in the last 10 hours. (sending this via wifi). Please fix.

  • TimFranko2
    Tim PF (@TimFranko2) reported

    @FreedomMobile Hey, you guys need to get your act together & set up service in the Trail, Castlegar, Nelson, Rosland, & salmo area of BC ASAP. Why does this small region have no service yet there is coverage there? You guys have service in Grand Forks & in Creston. So?🤔?🤔?