Freedom Mobile Outage Report in Bolton, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Bolton, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (60%)
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Phone (28%)
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Wi-fi (5%)
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Total Blackout (4%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Bolton, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto and Woodbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Woodbridge |
Internet | |
| Toronto |
Phone | |
| Woodbridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Bolton, Ontario
Latest outage, problems and issue reports in Bolton and nearby locations:
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Michelle Williamson
(@MichCWilliamson) reported
from
Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
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Dominica Larkin
(@DominicaLarkin) reported
from
Toronto, Ontario
@FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!
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Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
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Black Hippy
(@LeonDies4jays) reported
from
Toronto, Ontario
So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there
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Erik
(@angrybearTO) reported
from
Toronto, Ontario
@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
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Bruno Garcia
(@brungarc) reported
from
Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
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rin
(@OtarineMusic) reported
from
Toronto, Ontario
@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
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Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
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Dominic Persaud
(@DominicPersaud) reported
from
Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
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chip
(@chippy_nonstop) reported
from
Toronto, Ontario
. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE
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kat
(@katlikethief) reported
from
Toronto, Ontario
hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?
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kiki enen-MOR🦋
(@chocolatmilq) reported
from
Toronto, Ontario
@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken
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Tai Tang
(@tallpagee) reported
from
Toronto, Ontario
@freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help
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Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Lily
(@Lily08901017) reported
@FreedomMobile You really are the worst of the worst. Why hire incompetent ppl? Why not answer customer service
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vegan4them
(@vegan4nonhumans) reported
@FreedomMobile are you having technical issues? Very poor connections in Pickering, Ajax, Whitby.
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James Kellough
(@JamesKello) reported
@FreedomMobile you just lost an internet and TV customer through a combination of employee incompetence and a deficient infrastructure piggyback business model. I gave you guys 8 months but its clear hybrid workers can't rely on your business and service model. 👋🏻
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Al Sadius
(@Alsadius) reported
Hey, @FreedomMobile, quick question. Have any of your employees ever used your customer service systems? Because my experiences today have been astoundingly bad - among the worst customer service experiences of my life. I'm trying to give you money, and it's just brick walls.
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Jay
(@sh_jags) reported
@FreedomMobile Service down
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James Robb
(@jameser78) reported
@FreedomMobile I got home internet from you guys mid February and it was decent, but since my payment from March went through it's been horrible. Its like 90s dial up speeds with things not working. What do I do?
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Testezlaf
(@testezlaf) reported
@4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!
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Javi Medina
(@javiermedina15) reported
@FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account
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James Robb
(@jameser78) reported
@FreedomMobile How do I contact support without it being an AI chat bot or requiring a 4 digit pin that I've never been given???
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Testezlaf
(@testezlaf) reported
@FreedomMobile Any words from Freedom about the home internet ongoing issue since Monday? Customer service is unreachable!!!!