Freedom Mobile Outage Report in Vaughan, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Vaughan, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Vaughan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (70%)
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Phone (14%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Vaughan, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Woodbridge, Markham, The Beaches and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Vaughan, Ontario
Latest outage, problems and issue reports in Vaughan and nearby locations:
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?
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ArgoFluffy/BigNish
(@ArgoFluffy) reported
from
Toronto, Ontario
@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
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Lorraine Marie Moran
(@LoriMoran_1) reported
from
Toronto, Ontario
@FreedomMobile is your app down?? I can’t pay my bill?
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Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?
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Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....
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sarahkbingler
(@sarahkbingler) reported
from
Toronto, Ontario
@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.
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mary
(@mary35047396) reported
from
Toronto, Ontario
@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company
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Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company
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Kutty MD
(@Kuttysark) reported
from
Toronto, Ontario
.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
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Marvin
(@marvinandro) reported
from
Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
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azhar
(@bobsakomano) reported
from
Toronto, Ontario
@freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST
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✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨
(@IFartOnHaterz) reported
from
Markham, Ontario
It sucks not having data while having a low battery and being a customer of @FreedomMobile
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.
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Don Schacter
(@donschacter) reported
from
Toronto, Ontario
@FreedomMobile terrible & annoying commercial
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."
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Shuaeb Reza Chaudhary
(@ShuaebReza) reported
from
Henry Farm, Ontario
@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!
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Brian (Stuttering Loudly)
(@StutterLoudly) reported
from
Toronto, Ontario
.@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.
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🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver
(@DavidGilbertVO) reported
from
Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Tudor Hodan
(@iontudorhodan) reported
@freedomsupport Not for me. Wasted hours trying to sign into an European bank, but verification code doesn’t go through SMS. Forbidding TS team refused to provide the resolution in print form.
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Paul M
(@pmifsud) reported
@freedomsupport And you call yourself a communications provider even though your customer service cannot not perform outbound calls. Utterly disappointed. I’m not typing my issue you out to you. Call me if you are serious, otherwise take note folks. This outfit is a joke!
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Aurelia Cotta
(@AureliaCotta) reported
So @RogersHelps didn’t fix my cable. And want me to “wait” to get credit for the service I don’t have. 3 hours of back and forth, 😢 We all hate public complaints. Thing is, when I stopped complaining, I moved my cell service and went to @FreedomMobile and will never go back
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Richelle
(@rathanasiou) reported
@freedomsupport have there been any issues in Mississauga? I keep dropping my signal.
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Bernard Sullivan
(@bernardsull) reported
@FreedomMobile That's it. I've had enough. I've been a Freedom Mobile customer for 10 years now, and this is the last straw. I can't have my phone plan being run by a company that thinks that astrology is real. I'll be taking my business to a real company like @Rogers
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gurveer
(@gurveer51515676) reported
@Fidomobile @FidoSolutions The biggest issue with your voicemail service is , it doesn’t tell the day and time the voicemail was left. I think I better move to @FreedomMobile who has better voicemail service. I lost my job because I thought msg was from past & never called them.
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Tony Tedesco (he/him)
(@Tedesco) reported
@dtcooper @freedomsupport If only. My bad. I didn’t rush to cancel his phone right away. You know, grief. Irony is if Mike didn’t pay his prepaid phone by 1st of month they would suspend the line immediately.
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My Chemical Free Life
(@my_chemfreelife) reported
@freedomsupport Are you having network issues lately? My phone keeps saying no service, sporadically, off and on.
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Gears to Grind
(@gearstogrind) reported
@AnthonyLacavera @globalive @FreedomMobile WIND was terrible and Freedom isn’t much better. Do you really think that having TELUS on board, while being at their mercy, is a good thing? They’ll still be competing for your customers…
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Tony Tedesco (he/him)
(@Tedesco) reported
Ever try to cancel a deceased person's mobile? I can tell you @FreedomMobile doesn't make it easy. 3 calls and still I will need to email them. They might get back to me in 5 biz days, ONLY if I've provided all the proper documentation. Should have just lied and said I was him.