Freedom Mobile

Freedom Mobile Outage Report in Vaughan, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Vaughan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Vaughan, Ontario 02/25/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Vaughan, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Woodbridge, Markham and The Beaches.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

  • renanledoux Renan Ledoux (@renanledoux) reported from Toronto, Ontario

    @FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom

  • sukub Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported from King, Ontario

    @freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY

  • MacDKB Brian Keith MacDonald (@MacDKB) reported from Toronto, Ontario

    Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago

  • YashYanthi Yashy Murphy (@YashYanthi) reported from Toronto, Ontario

    @bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.

  • NoMatch_416 No Match (@NoMatch_416) reported from Toronto, Ontario

    @FindingVimo @FreedomMobile Best customer service in da game doe!!

  • _ana__lynn ana (@_ana__lynn) reported from Toronto, Ontario

    @FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from Toronto, Ontario

    Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....

  • jdriscoll03 jdriscoll03 (@jdriscoll03) reported from Toronto, Ontario

    @FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile

  • BarackOTrauma Taige Smith (@BarackOTrauma) reported from Toronto, Ontario

    @FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @FreedomMobile I was an extremely happy customer up until today.

  • prguy1968 Vince J Ciarlo (@prguy1968) reported from Toronto, Ontario

    @FreedomMobile your customer service and policy sucks!

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @freedomsupport I need support please check your inbox

  • Sab44Fab FabSab44 (@Sab44Fab) reported from Toronto, Ontario

    HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.

  • WayneRodriguez Wayne Rodrigues (@WayneRodriguez) reported from Toronto, Ontario

    @freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDiggyShow Andrew Dignum aka Diggy (@TheDiggyShow) reported

    @Bell switched over to you and your customer service is the worst. Should have stayed with @FreedomMobile

  • ChrisOnABikeYEG Chris On A Bike (@ChrisOnABikeYEG) reported

    @freedomsupport And then they told me to call 611 to have an agent try to call me phone number. And only then did that new person mention that Freedom has been having an outage in Alberta since yesterday, and that no, I don't need to go to the mall.

  • GogoLand6 Gogo Land (@GogoLand6) reported

    @freedomsupport Did you read the part where I said my PERSONAL device? This is a nuisance. Maybe run this customer concern up the chains rather than automatically dismissing it with this response. Sigh.

  • jamaicanwoman Cetreana Bailey (@jamaicanwoman) reported

    @freedomsupport @andiesantos @freedomsupport Any idea why my phone says Emergency calls only? Bill was paid November 7th.

  • Resilie35398228 Resilience (@Resilie35398228) reported

    @freedomsupport Hello, is the service down in a Kingston On area

  • jenniferolchowy Jennifer🇨🇦🇺🇦⚖🔱 (@jenniferolchowy) reported

    Dear @FreedomMobile, As a long time, loyal customer that goes back 2 Wind Mobile days, I'm beyond disappointed with your professional best practices & services that U currently provide I was in need of a new phone 4 a fam member.I had 2 give up a grandfathered contract 2 learn

  • ChrisOnABikeYEG Chris On A Bike (@ChrisOnABikeYEG) reported

    @freedomsupport Okay I spent TWO HOURS going through the script with Freedom Support chat, where they had me erase all my wifi passwords and told me to delete my entire text history with everyone. They finally told me to go (on a holiday) to the mall to have my phone looked at.

  • PascalPlaya Pascal (@PascalPlaya) reported

    @freedomsupport @RastaDaMonsta Why a week though? A week is a long time without service.

  • Corinne35443671 Coco (@Corinne35443671) reported

    @freedomsupport Considering emergency alerts are suppose to go through WITHOUT any set up required, my phone has all alerts allowed. Turns out YOUR system can't handle Samsung S22+......perhaps you need to upgrade your technology.

  • CHamster142 CaptainHamster142 (@CHamster142) reported

    @freedomsupport Is the mobile network in Calgary down? I can't make any calls, and when I tried the troubleshooter on the website to send me a support SMS, no message/sms showed up