Freedom Mobile Outage Report in Vaughan, Ontario

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (56%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Vaughan, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Woodbridge.

City	Problem Type	Report Time
Toronto	Internet	10 days ago
Toronto	Internet	19 days ago
Toronto	Internet	22 days ago
Toronto	Internet	24 days ago
Toronto	Phone	27 days ago
Toronto	Internet	29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

• 
  Bruno Garcia (@brungarc) reported 7 minutes ago from Toronto, Ontario

  @freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.

• 
  Freedom Customer (@CustomerFreedom) reported 8 minutes ago from Toronto, Ontario

  @vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check

• 
  Freedom Customer (@CustomerFreedom) reported 13 minutes ago from Toronto, Ontario

  @ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 18 minutes ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

• 
  Erica Ehm (@EricaEhm) reported 19 minutes ago from Toronto, Ontario

  @MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.

• 
  Dominic Persaud (@DominicPersaud) reported 23 minutes ago from Toronto, Ontario

  @FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!

• 
  Tai Tang (@tallpagee) reported 25 minutes ago from Toronto, Ontario

  @freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help

• 
  Erik (@angrybearTO) reported 29 minutes ago from Toronto, Ontario

  @happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new

• 
  Michelle Williamson (@MichCWilliamson) reported 29 minutes ago from Toronto, Ontario

  @EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕

• 
  rin (@OtarineMusic) reported 31 minutes ago from Toronto, Ontario

  @freedomsupport is there any information as to when Freedom intends to launch its 5G service?

• 
  Freedom Customer (@CustomerFreedom) reported 33 minutes ago from Toronto, Ontario

  @FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working

• 
  Freedom Customer (@CustomerFreedom) reported 33 minutes ago from Toronto, Ontario

  @hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working

• 
  kat (@katlikethief) reported 37 minutes ago from Toronto, Ontario

  @freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...

• 
  chip (@chippy_nonstop) reported 38 minutes ago from Toronto, Ontario

  . @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE

• 
  Shohan Chowdhury (@ShohanSoham) reported 42 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

• 
  Dominica Larkin (@DominicaLarkin) reported 42 minutes ago from Toronto, Ontario

  @FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!

• 
  kat (@katlikethief) reported 45 minutes ago from Toronto, Ontario

  hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?

• 
  Black Hippy (@LeonDies4jays) reported 52 minutes ago from Toronto, Ontario

  So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there

• 
  Erica Ehm (@EricaEhm) reported 54 minutes ago from Toronto, Ontario

  Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.

• 
  Freedom Customer (@CustomerFreedom) reported 57 minutes ago from Toronto, Ontario

  @paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben of the Dead (@benFsinger) reported 5 minutes ago

  @freedomsupport Likewise, but this stuff is very concerning. The fact that your customers are targeted BECAUSE they are customers on your phone network should provide more impetus to actively fight this. Older, or less savvy people could have easily fallen for this. Many already have, I am sure.

• 
  Ana bananuy (@bananuy) reported 8 minutes ago

  @freedomsupport That is the problem, they do not want to re-mail the check, they want me to wait forever for a check that never got here, I keep asking to just assume it was lost and re issue one

• 
  Vickie (@scientistvickie) reported 10 minutes ago

  @Leenerrr I was so excited when I initially learned about this from you on some other tweet. Sadly, my provider @freedomsupport does not offer it. The spam calls are getting so bad lately (5+ per day) that I'm considering paying more to go to a different provider just for call control.

• 
  ASCENSION (@Scarboro_Ganja) reported 10 minutes ago

  @freedomsupport @eliizabethxoxx I have sent you a DM I am having trouble paying my bill using the same card I have been using for years

• 
  Sonya van Heyningen (@svanheyningen7) reported 14 minutes ago

  @FreedomMobile Trying to cancel my phone (BECAUSE I MOVED TO THE US) and your customer care rep just had the nerve to try and convince me to switch to a yearly plan or find someone else to take over my phone number. Better believe I'm gonna spread the word #unprofessional

• 
  Bill Yates ⚾️ (@BillYates12) reported 16 minutes ago

  @freedomsupport I actived a second line today. Was told at the store to call billing who would take care of the activation fee (for being a long term customer). Billing refuses to do anything. Was also planning on bringing over a third line but now we will cancel everything if not resolved.

• 
  dianne wiest infection (@like_yeast) reported 17 minutes ago

  @FreedomMobile ok i hate to be that person but this ad doesnt make sense and im seeing it everywhere like if you only have service under the table doesnt that mean you have BAD service?? who tf approved this

• 
  A (@fifithekid) reported 17 minutes ago

  nah wind couldnt let me have my number for a second longer!!! yall gave it away to the first brokie that came around @FreedomMobile as a loyal customer of over 30 years i am appalled at ur behaviour!!!

• 
  nevermindSH (@laxboysmom) reported 21 minutes ago

  Never use @FreedomMobile they took one hour to cancel my service over messaging because they say they cant do it in store. Then said it would take 24-48 hours to unlock it! What????

• 
  ASCENSION (@Scarboro_Ganja) reported 22 minutes ago

  @FreedomMobile Hi I need help with making a payment.