Freedom Mobile outages and service status in Vaughan, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile generated 0 outage signals in the last 24 hours around Vaughan, including 0 direct reports.
The most common problems reported in this area mention Internet and Wi-fi.

Internet (50%)
Wi-fi (50%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 22, 10:40 AM EDT	0	0
May 22, 11:00 AM EDT	0	0
May 22, 11:20 AM EDT	0	0
May 22, 11:40 AM EDT	0	0
May 22, 12:00 PM EDT	0	0
May 22, 12:20 PM EDT	0	0
May 22, 12:40 PM EDT	0	0
May 22, 1:00 PM EDT	0	0
May 22, 1:20 PM EDT	0	0
May 22, 1:40 PM EDT	0	0
May 22, 2:00 PM EDT	0	0
May 22, 2:20 PM EDT	0	0
May 22, 2:40 PM EDT	0	0
May 22, 3:00 PM EDT	0	0
May 22, 3:20 PM EDT	0	0
May 22, 3:40 PM EDT	0	0
May 22, 4:00 PM EDT	0	0
May 22, 4:20 PM EDT	0	0
May 22, 4:40 PM EDT	0	0
May 22, 5:00 PM EDT	0	0
May 22, 5:20 PM EDT	0	0
May 22, 5:40 PM EDT	0	0
May 22, 6:00 PM EDT	0	0
May 22, 6:20 PM EDT	0	0
May 22, 6:40 PM EDT	0	0
May 22, 7:00 PM EDT	0	0
May 22, 7:20 PM EDT	0	0
May 22, 7:40 PM EDT	0	0
May 22, 8:00 PM EDT	0	0
May 22, 8:20 PM EDT	0	0
May 22, 8:40 PM EDT	0	0
May 22, 9:00 PM EDT	0	0
May 22, 9:20 PM EDT	0	0
May 22, 9:40 PM EDT	0	0
May 22, 10:00 PM EDT	0	0
May 22, 10:20 PM EDT	0	0
May 22, 10:40 PM EDT	0	0
May 22, 11:00 PM EDT	0	0
May 22, 11:20 PM EDT	0	0
May 22, 11:40 PM EDT	0	0
May 23, 12:00 AM EDT	0	0
May 23, 12:20 AM EDT	0	0
May 23, 12:40 AM EDT	0	0
May 23, 1:00 AM EDT	0	0
May 23, 1:20 AM EDT	0	0
May 23, 1:40 AM EDT	0	0
May 23, 2:00 AM EDT	0	0
May 23, 2:20 AM EDT	0	0
May 23, 2:40 AM EDT	0	0
May 23, 3:00 AM EDT	0	0
May 23, 3:20 AM EDT	0	0
May 23, 3:40 AM EDT	0	0
May 23, 4:00 AM EDT	0	0
May 23, 4:20 AM EDT	0	0
May 23, 4:40 AM EDT	0	0
May 23, 5:00 AM EDT	0	0
May 23, 5:20 AM EDT	0	0
May 23, 5:40 AM EDT	0	0
May 23, 6:00 AM EDT	0	0
May 23, 6:20 AM EDT	0	0
May 23, 6:40 AM EDT	0	0
May 23, 7:00 AM EDT	0	0
May 23, 7:20 AM EDT	0	0
May 23, 7:40 AM EDT	0	0
May 23, 8:00 AM EDT	0	0
May 23, 8:20 AM EDT	0	0
May 23, 8:40 AM EDT	0	0
May 23, 9:00 AM EDT	0	0
May 23, 9:20 AM EDT	0	0
May 23, 9:40 AM EDT	0	0
May 23, 10:00 AM EDT	0	0
May 23, 10:20 AM EDT	0	0
May 23, 10:40 AM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Vaughan, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Internet	8 days ago
Toronto	Wi-fi	18 days ago
Toronto	Phone	1 month ago
Toronto	Internet	1 month ago
Toronto	Phone	1 month ago
Toronto	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

kiki enen-MOR🦋 (@chocolatmilq) reported 6 minutes ago from Toronto, Ontario
@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒
FabSab44 (@Sab44Fab) reported 10 minutes ago from Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported 12 minutes ago from Markham, Ontario
It sucks not having data while having a low battery and being a customer of @FreedomMobile
Call Me Scotty (@andreammscott) reported 25 minutes ago from Toronto, Ontario
@freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?
SungManitu/2020 (@sungmanitu2020) reported 26 minutes ago from Toronto, Ontario
@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
ПΣЯM © (@njmckenzie) reported 29 minutes ago from Toronto, Ontario
@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
Alex H Singh (@USATAlexHSingh) reported 30 minutes ago from Toronto, Ontario
@freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company
Dennis aka dLo (@sidetripca) reported 32 minutes ago from Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
CZ (@codyzaz) reported 33 minutes ago from The Beaches, Ontario
@Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED
Nunya Biznez (@GwapogiTalaga) reported 34 minutes ago from Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
Dominica Larkin (@DominicaLarkin) reported 35 minutes ago from Toronto, Ontario
@FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!
Alex H Singh (@USATAlexHSingh) reported 35 minutes ago from Toronto, Ontario
@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....
Freedom Customer (@CustomerFreedom) reported 36 minutes ago from Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
Mike Whelan (@whelanmj) reported 38 minutes ago from Toronto, Ontario
@freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!
Lorraine Marie Moran (@LoriMoran_1) reported 40 minutes ago from Toronto, Ontario
@FreedomMobile is your app down?? I can’t pay my bill?
TD Presents Scarborough Festival (@ScarbFestTO) reported 42 minutes ago from Toronto, Ontario
@FreedomMobile having issues with one of our lines cannot receive incoming calls
Kutty MD (@Kuttysark) reported 45 minutes ago from Toronto, Ontario
.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
Haleigh Ní Mhacháin (@HalsyBear) reported 56 minutes ago from Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
Cubby (@Cubby1412) reported 57 minutes ago from The Beaches, Ontario
@FreedomMobile I phoned. Was told to go to another provider. Awesome customer support.
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 58 minutes ago from Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Testezlaf (@testezlaf) reported 9 minutes ago
@4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!
Aन၇нပमпТяईपаош (@ATripathy1) reported 13 minutes ago
@FreedomMobile why not offer shared plans with such excellent service.
Gamer Graham (@GTM618) reported 13 minutes ago
@FreedomMobile In Niagara Falls Canada last 2 days. Get a message yesterday that I roamed into the US and would be charged at such. Never left Canada. And now today can't get a call out. Not even to you for support. What happened to your twitter suport chat.
Maro (@badboylex_) reported 15 minutes ago
@FreedomMobile bro you guys have the worst customer service ever wtf
Mike Bryan (@mikebryan) reported 20 minutes ago
@PKP_Qc @FreedomMobile customer since 2018 and have asked about a no cost phone upgrade as a loyal customer. At this time, all options presented to me as a client include auto-pay & this is a reason to leave Freedom. Can policy be reviewed in this?
Tekin Ozkurt (@TekinOzkur15081) reported 21 minutes ago
@FreedomMobile Ok I pay more as a exsisting customer
manjunath anand (@ManjunathAnand) reported 22 minutes ago
@FreedomMobile - impossible to reach on phone, WhatsApp and chat. Disconnected my line with no explaination and waiting for more than 2 hours with someone else’s phone. I don’t know how think someone can reach the support line using others phone for two hours.
Purna Kumal (@kumalpurna1) reported 23 minutes ago
You guys have the worst service @FreedomMobile, I tried to switch from Rogers to your carrier, no. was not even ported to Freedom, I went to the store, they also cancelled the service after 6 days and you guys already deducted my $88.48 from my auto payment. Are you refunding?
Farhan Z (@Far4Truth) reported 25 minutes ago
@CRTCeng Finally. It has been long due. Telcos have been charging it to exploit customers further, although the plans pricing is still high compared to rest of the world but thanks for @FreedomMobile, at least now overall service providers charge less than what they used to few years ago
Lily (@Lily08901017) reported 26 minutes ago
@FreedomMobile You really are the worst of the worst. Why hire incompetent ppl? Why not answer customer service