Freedom Mobile Outage Report in Vaughan, Ontario
Service-wide status: Freedom Mobile
No problems detected
If you are having issues, please submit a report below.
- Freedom Mobile generated 0 outage signals in the last 24 hours around Vaughan, including 0 direct reports.
- The most common problems reported in this area mention Internet.
Share of direct reports from this area over the past 30 days.
- Internet (100%)
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Vaughan, Ontario
Freedom Mobile signals over the past 24 hours, with local activity from Vaughan, Ontario and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Service-wide baseline
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Vaughan, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 8 days ago |
|
|
Internet | 2 months ago |
|
|
Internet | 2 months ago |
|
|
Internet | 2 months ago |
|
|
Phone | 3 months ago |
|
|
Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Vaughan, Ontario
Latest outage, problems and issue reports in Vaughan and nearby locations:
-
Kutty MD (@Kuttysark) reported from Toronto, Ontario.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
-
Taige Smith (@BarackOTrauma) reported from Toronto, Ontario@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
-
SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario@freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.
-
John Daryl (@jhndryl) reported from Toronto, Ontario@freedomsupport Thank you. Hopefully this gets to fix the issue.
-
Brian (Stuttering Loudly) (@StutterLoudly) reported from Toronto, Ontario.@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.
-
Mike Whelan (@whelanmj) reported from Toronto, Ontario@freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!
-
ПΣЯM © (@njmckenzie) reported from Toronto, Ontario@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
-
Virve Aljas (@VirveAljas) reported from Toronto, OntarioHi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?
-
Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported from Toronto, Ontario@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!
-
Jan J (@HBchic_Jade) reported from Toronto, Ontario@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
-
Terri Dorrington (@Beautylicious82) reported from Toronto, OntarioIf your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
-
FabSab44 (@Sab44Fab) reported from Toronto, OntarioHEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
-
Cubby (@Cubby1412) reported from The Beaches, Ontario@FreedomMobile I phoned. Was told to go to another provider. Awesome customer support.
-
Cubby (@Cubby1412) reported from The Beaches, OntarioI tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality
-
✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported from Markham, OntarioIt sucks not having data while having a low battery and being a customer of @FreedomMobile
-
Yashy Murphy (@YashYanthi) reported from Toronto, Ontario@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.
-
Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
-
Virve Aljas (@VirveAljas) reported from Toronto, Ontario@freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."
-
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, OntarioEverybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
-
Pedro Marques (@MetroManTO) reported from Toronto, Ontario@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Matt Chan (@Chanman1133) reported@FreedomMobile internet has been down for more than 30 minutes. Why? #yyc
-
Andrew Brlic (@AndrewBrlic) reported@FreedomMobile I have tried to take advantage of your $40/250GB promotion today since 10:30am Your app doesn't allow this simple package change Your website doesn't allow this simple package change I have been waiting 13 hours for an agent response on your WhatsApp support chat
-
HA (@achauuu) reported5/ 10+years of being a loyal customer, it is truly disappointing having to fight for price transparency when @FreedomMobile advertises their Price Freeze Promise extensively. New customers beware, I highly urge you to clarify every discount advertised.
-
🇨🇦 @Monte_Alto (everywhere) 🇬🇧 (@Monte_Alto) reported@FreedomMobile Hi there, very long term 2 Phone line & Internet customer here. I just wanted to let you know that I'd been leaving phone messages for around a week at the local mall location, regarding my 2 year upgrade. I wanted to know if they had the specific model I wanted
-
baddiesbingebravo (@baddiesbngbravo) reported@FreedomMobile is the ABSOLUTE worst service provider ever! 14 years as a customer and I’m being treated so horribly, cancel your services with them abhorrent customer service
-
MaxNPV (@TheMaxNPV) reported@GTM618 @FreedomMobile That’s the tricky part of visiting Niagara Falls - easy for phones to switch to the US carriers. I was there 2 weeks ago and all our Bell phones did the same thing. With Freedom I always found messaging from iPhone to be pretty responsive for support.
-
Yojenkz (@JYojenkz) reported@FreedomMobile please don’t follow in Bell/Rogers/Telus footsteps. Keep AI out of my service.
-
RJM123 (@R0J0MI123) reported from Shep's Subdivision, Ontario@FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?
-
Derek Smith (@derek8128) reportedHey @FreedomMobile, been trying to cancel my account for over an hour, got disconnected multiple times, and in-store help wasn't helpful. Can someone please assist? 🤯 #FreedomMobile #CustomerService
-
Stewart 🏴 🇨🇦 (@Stewmeak) reported@FreedomMobile Don’t go with freedom mobile if you live in SW or SE Calgary. Service is shits
Recent Freedom Mobile reports in Vaughan, Ontario
Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.
- Toronto: Internet
- Toronto: Internet
- Toronto: Internet
- Toronto: Internet
- Toronto: Phone
- Toronto: Internet
Freedom Mobile detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
-
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
Detection ended: (14 minutes) -
Detected:
Detection ended: (58 minutes) -
Detected:
Detection ended: (42 minutes) -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
Detection ended: (91 minutes)