Freedom Mobile outages and service status in Vaughan, Ontario

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (56%)
• Phone (33%)
• Total Blackout (5%)
• Wi-fi (4%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Vaughan, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Woodbridge.

City	Problem Type	Report Time
Toronto	Phone	19 hours ago
Toronto	Internet	14 days ago
Toronto	Internet	23 days ago
Toronto	Internet	26 days ago
Toronto	Internet	27 days ago
Toronto	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

• 
  Alex H Singh (@USATAlexHSingh) reported 5 minutes ago from Toronto, Ontario

  @FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?

• 
  🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported 6 minutes ago from Vaughan, Ontario

  .@FreedomMobile Worst. Customer. Service. Ever!!!

• 
  Shuaeb Reza Chaudhary (@ShuaebReza) reported 6 minutes ago from Henry Farm, Ontario

  @FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!

• 
  Cristian Arango (@krixthyan) reported 12 minutes ago from Toronto, Ontario

  Is @FreedomMobile the worst mobile company? Hint: Yes

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 13 minutes ago from Toronto, Ontario

  @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

• 
  John Daryl  (@jhndryl) reported 13 minutes ago from Toronto, Ontario

  @freedomsupport Thank you. Hopefully this gets to fix the issue.

• 
  ✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported 15 minutes ago from Markham, Ontario

  It sucks not having data while having a low battery and being a customer of @FreedomMobile

• 
  Alex H Singh (@USATAlexHSingh) reported 16 minutes ago from Toronto, Ontario

  @freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....

• 
  Marvin (@marvinandro) reported 21 minutes ago from Toronto, Ontario

  @freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.

• 
  mary (@mary35047396) reported 21 minutes ago from Toronto, Ontario

  @FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company

• 
  Jan J (@HBchic_Jade) reported 26 minutes ago from Toronto, Ontario

  @FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks

• 
  azhar (@bobsakomano) reported 30 minutes ago from Toronto, Ontario

  @freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST

• 
  sarahkbingler (@sarahkbingler) reported 35 minutes ago from Toronto, Ontario

  @npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 39 minutes ago from Toronto, Ontario

  @FreedomMobile is your app down?? I can’t pay my bill?

• 
  Kutty MD (@Kuttysark) reported 44 minutes ago from Toronto, Ontario

  .@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 44 minutes ago from Toronto, Ontario

  Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

• 
  Nunya Biznez (@GwapogiTalaga) reported 50 minutes ago from Toronto, Ontario

  I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.

• 
  Brian (Stuttering Loudly) (@StutterLoudly) reported 50 minutes ago from Toronto, Ontario

  .@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.

• 
  Don Schacter (@donschacter) reported 52 minutes ago from Toronto, Ontario

  @FreedomMobile terrible & annoying commercial

• 
  Alex H Singh (@USATAlexHSingh) reported 59 minutes ago from Toronto, Ontario

  @freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fully Unvaccinated (@FullyUnvax416) reported 4 minutes ago

  @FreedomMobile Are you sure this will help us sell cellphones? Cellphones?

• 
  Jesse Westman (@Jwestman85) reported 6 minutes ago

  @freedomsupport You’re right, changing my phone number is a terrible option. There needs to be a better option then that

• 
  ℤ𝕖𝕣𝕠 𝕄𝕚𝕖𝕕𝕠 (@MrPisstofferson) reported 8 minutes ago

  @FreedomMobile please give S.T. a raise. He/She looked into my issue, and got it rectified. I appreciate S.T.’s help and I think this should be recognized

• 
  QBallMoe (@QBallMoe1) reported 11 minutes ago

  @FreedomMobile is terrible. Unbelievably slow. Steady decline since Shaw took over. Please @Rogers take over this poor excuse for a company and do something with it. It's mobile internet is like waiting for the @POTUS trying to get a sentence out. You just wanna hang yourself.

• 
  Chintan (@Chintan72024830) reported 12 minutes ago

  @freedomsupport I don’t think So.I am in talk with one of your agent .I explained that my card got stolen along with my suv .as I got new card I enrolled in digital pay . She decided not to provide digital discount for last two bills and resist .I am waiting for her supervisor.6year customer.

• 
  Moid Alam (@MydAlam) reported 13 minutes ago

  @freedomsupport Hi, i had the worst experience with one of your location “Freedom Kiosk -Kingsway Mall (Edmonton, AB)” Worst, rude full of negative attitude staff (Manager & other Lady) working today.

• 
  🕊🎀 (@ciggmar) reported 14 minutes ago

  @freedomsupport hi! My phone is showing No Service. Not sure what’s going on. Is anyone able to help?

• 
  Dima Makei (@dima_makei) reported 17 minutes ago

  @vote4robgill @freedomsupport Good question! I’m not sure I think we need to check with our local cell service operators.

• 
  Lokesh Yadav (@lokeshyadav1739) reported 24 minutes ago

  I am very disgusted with @Apple in Canada service. I tried to do a factory reset on my phone since then my phone is carrier locked. They told me to contact my service provider and I did the same but @FreedomMobile also didn’t unlock my phone as the imei number was changed. 1/2

• 
  tureblue (@blueice514) reported 25 minutes ago

  @FreedomMobile why is your service down for last half n hr in suaga ???