Freedom Mobile outages and service status in Vaughan, Ontario

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Freedom Mobile generated 0 outage signals in the last 24 hours around Vaughan, including 0 direct reports.
The most common problems reported in this area mention Phone and Internet.
The most recent signal from this area was received Apr 22, 11:52 PM EDT.

Phone (75%)
Internet (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 27, 8:20 AM EDT	0	0
Apr 27, 8:40 AM EDT	0	0
Apr 27, 9:00 AM EDT	0	0
Apr 27, 9:20 AM EDT	0	0
Apr 27, 9:40 AM EDT	0	0
Apr 27, 10:00 AM EDT	0	0
Apr 27, 10:20 AM EDT	0	0
Apr 27, 10:40 AM EDT	0	0
Apr 27, 11:00 AM EDT	0	0
Apr 27, 11:20 AM EDT	0	0
Apr 27, 11:40 AM EDT	0	0
Apr 27, 12:00 PM EDT	0	0
Apr 27, 12:20 PM EDT	0	0
Apr 27, 12:40 PM EDT	0	0
Apr 27, 1:00 PM EDT	0	0
Apr 27, 1:20 PM EDT	0	0
Apr 27, 1:40 PM EDT	0	0
Apr 27, 2:00 PM EDT	0	0
Apr 27, 2:20 PM EDT	0	0
Apr 27, 2:40 PM EDT	0	0
Apr 27, 3:00 PM EDT	0	0
Apr 27, 3:20 PM EDT	0	0
Apr 27, 3:40 PM EDT	0	0
Apr 27, 4:00 PM EDT	0	0
Apr 27, 4:20 PM EDT	0	0
Apr 27, 4:40 PM EDT	0	0
Apr 27, 5:00 PM EDT	0	0
Apr 27, 5:20 PM EDT	0	0
Apr 27, 5:40 PM EDT	0	0
Apr 27, 6:00 PM EDT	0	0
Apr 27, 6:20 PM EDT	0	0
Apr 27, 6:40 PM EDT	0	0
Apr 27, 7:00 PM EDT	0	0
Apr 27, 7:20 PM EDT	0	0
Apr 27, 7:40 PM EDT	0	0
Apr 27, 8:00 PM EDT	0	0
Apr 27, 8:20 PM EDT	0	0
Apr 27, 8:40 PM EDT	0	0
Apr 27, 9:00 PM EDT	0	0
Apr 27, 9:20 PM EDT	0	0
Apr 27, 9:40 PM EDT	0	0
Apr 27, 10:00 PM EDT	0	0
Apr 27, 10:20 PM EDT	0	0
Apr 27, 10:40 PM EDT	0	0
Apr 27, 11:00 PM EDT	0	0
Apr 27, 11:20 PM EDT	0	0
Apr 27, 11:40 PM EDT	0	0
Apr 28, 12:00 AM EDT	0	0
Apr 28, 12:20 AM EDT	0	0
Apr 28, 12:40 AM EDT	0	0
Apr 28, 1:00 AM EDT	0	0
Apr 28, 1:20 AM EDT	0	0
Apr 28, 1:40 AM EDT	0	0
Apr 28, 2:00 AM EDT	0	0
Apr 28, 2:20 AM EDT	0	0
Apr 28, 2:40 AM EDT	0	0
Apr 28, 3:00 AM EDT	0	0
Apr 28, 3:20 AM EDT	0	0
Apr 28, 3:40 AM EDT	0	0
Apr 28, 4:00 AM EDT	0	0
Apr 28, 4:20 AM EDT	0	0
Apr 28, 4:40 AM EDT	0	0
Apr 28, 5:00 AM EDT	0	0
Apr 28, 5:20 AM EDT	0	0
Apr 28, 5:40 AM EDT	0	0
Apr 28, 6:00 AM EDT	0	0
Apr 28, 6:20 AM EDT	0	0
Apr 28, 6:40 AM EDT	0	0
Apr 28, 7:00 AM EDT	0	0
Apr 28, 7:20 AM EDT	0	0
Apr 28, 7:40 AM EDT	0	0
Apr 28, 8:00 AM EDT	0	0
Apr 28, 8:20 AM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Vaughan, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Woodbridge.

City	Problem Type	Report Time
Toronto	Phone	5 days ago
Toronto	Internet	8 days ago
Toronto	Phone	17 days ago
Toronto	Phone	21 days ago
Toronto	Internet	1 month ago
Toronto	Internet	1 month ago

Nearby cities with recent reports

Toronto

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

Erica Ehm (@EricaEhm) reported 3 minutes ago from Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
ПΣЯM © (@njmckenzie) reported 3 minutes ago from Toronto, Ontario
@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
Virve Aljas (@VirveAljas) reported 6 minutes ago from Toronto, Ontario
Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?
Freedom Customer (@CustomerFreedom) reported 11 minutes ago from Toronto, Ontario
@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
Jan J (@HBchic_Jade) reported 17 minutes ago from Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
Carrie Oehm (@Coehmer) reported 22 minutes ago from Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
Brian Keith MacDonald (@MacDKB) reported 24 minutes ago from Toronto, Ontario
Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...
Black Hippy (@LeonDies4jays) reported 25 minutes ago from Toronto, Ontario
So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there
Cubby (@Cubby1412) reported 27 minutes ago from The Beaches, Ontario
I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality
Freedom Customer (@CustomerFreedom) reported 36 minutes ago from Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
Bruno Garcia (@brungarc) reported 38 minutes ago from Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 38 minutes ago from Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
Erica Ehm (@EricaEhm) reported 39 minutes ago from Toronto, Ontario
Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
Nunya Biznez (@GwapogiTalaga) reported 39 minutes ago from Toronto, Ontario
@jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.
🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported 47 minutes ago from Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
Kutty MD (@Kuttysark) reported 48 minutes ago from Toronto, Ontario
.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
No Match (@NoMatch_416) reported 52 minutes ago from Toronto, Ontario
@FindingVimo @FreedomMobile Best customer service in da game doe!!
Marvin (@marvinandro) reported 54 minutes ago from Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 57 minutes ago from Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
Cristian Arango (@krixthyan) reported 58 minutes ago from Toronto, Ontario
Is @FreedomMobile the worst mobile company? Hint: Yes

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Chris (@Silverxx27) reported 54 seconds ago
@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again
HA (@achauuu) reported 2 minutes ago
5/ 10+years of being a loyal customer, it is truly disappointing having to fight for price transparency when @FreedomMobile advertises their Price Freeze Promise extensively. New customers beware, I highly urge you to clarify every discount advertised.
Ricardo Delgado (@richardlights3) reported 2 minutes ago
@FreedomMobile Warning: Do not contract any service with Freedom Mobile. It's a company that steals from you and doesn't tell you. It's a company that deceives its customers with lies. You call to cancel the service and they continue charging you for months after you've cancelled
✪ Scribe the Prime Minister ✪ (@Scribe_Music) reported 5 minutes ago
@FreedomMobile your service is down in Langley BC
This Is a Collective (@thiscollective) reported 7 minutes ago
@FreedomMobile - 90 minutes on hold. Internet still down. You text messaging support it sporadic at best. May need to find another provider.
Kahleel (@_XAmount2) reported 7 minutes ago
Bruh Freedom really having me in hold for an hour y’all are a terrible company @FreedomMobile
Purna Kumal (@kumalpurna1) reported 8 minutes ago
You guys have the worst service @FreedomMobile, I tried to switch from Rogers to your carrier, no. was not even ported to Freedom, I went to the store, they also cancelled the service after 6 days and you guys already deducted my $88.48 from my auto payment. Are you refunding?
Nathan Armani | Researcher | 🇨🇦 (@nathan_armani) reported 8 minutes ago
Honestly, @FreedomMobile is the worst service provider I’ve ever dealt with. Unreliable internet, endless wait times, and zero accountability. Customers deserve better
James Robb (@jameser78) reported 12 minutes ago
@FreedomMobile How do I contact support without it being an AI chat bot or requiring a 4 digit pin that I've never been given???
Andrew Brlic (@AndrewBrlic) reported 12 minutes ago
@FreedomMobile I have tried to take advantage of your $40/250GB promotion today since 10:30am Your app doesn't allow this simple package change Your website doesn't allow this simple package change I have been waiting 13 hours for an agent response on your WhatsApp support chat