Freedom Mobile

Freedom Mobile Outage Report in Vaughan, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Vaughan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Vaughan, Ontario 03/02/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Vaughan, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Woodbridge, Toronto, Markham and The Beaches.

Loading map, please wait...
City Problem Type Report Time
CanadaWoodbridge Internet
CanadaToronto Phone
CanadaWoodbridge Phone
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

  • Kuttysark Kutty MD (@Kuttysark) reported from Toronto, Ontario

    .@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.

  • joemayo17 Mike Bates (@joemayo17) reported from Toronto, Ontario

    @freedomsupport I haven’t been able to login to my account all day. What’s going on?

  • DavidGilbertVO 🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported from Vaughan, Ontario

    .@FreedomMobile Worst. Customer. Service. Ever!!!

  • VirveAljas Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    @dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?

  • VirveAljas Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    @freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.

  • donschacter Don Schacter (@donschacter) reported from Toronto, Ontario

    @FreedomMobile terrible & annoying commercial

  • VirveAljas Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?

  • jhndryl John Daryl (@jhndryl) reported from Toronto, Ontario

    @freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks

  • mary35047396 mary (@mary35047396) reported from Toronto, Ontario

    @FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company

  • IFartOnHaterz ✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported from Markham, Ontario

    It sucks not having data while having a low battery and being a customer of @FreedomMobile

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

  • ArgoFluffy ArgoFluffy/BigNish (@ArgoFluffy) reported from Toronto, Ontario

    @FreedomMobile is there any issues happening? I can’t send text, even over wifi.

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.

  • Cubby1412 Cubby (@Cubby1412) reported from The Beaches, Ontario

    @FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.

  • ShuaebReza Shuaeb Reza Chaudhary (@ShuaebReza) reported from Henry Farm, Ontario

    @FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!

  • sarahkbingler sarahkbingler (@sarahkbingler) reported from Toronto, Ontario

    @npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

  • Cubby1412 Cubby (@Cubby1412) reported from The Beaches, Ontario

    After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom

  • marvinandro Marvin (@marvinandro) reported from Toronto, Ontario

    @freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.

  • VirveAljas Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    @freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."

  • LoriMoran_1 Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @FreedomMobile is your app down?? I can’t pay my bill?

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Fellena5 Fellena (@Fellena5) reported

    @David_J_Broad @freedomsupport Send a message to @coder_reactivation on telegram for help, he helped me recover my account. if you really need help getting back your account then contact him too okay and have a nice day

  • ManpreetSikand Manpreet Sikand (@ManpreetSikand) reported

    @freedomsupport you guys are at it again, I just received my cell phone bill and was charged for roaming for the same day when I subscribed to roaming ads on, just called your customer service was told that charges happens 10 mins prior to subscribing to add on

  • kaileymomma1 Elizabeth (@kaileymomma1) reported

    @FreedomMobile why are you such pieces of **** to your loyal customer..i keep getting suspended like i owe months of payments and its a week late..gonna spread the word

  • DonBruce73 Don Bruce (@DonBruce73) reported

    @freedomsupport I'm absolutely certain your Customer Retention team member missed the boat on this one... forget the fact that I had to argue to get money back for the US pkg that didn't work as promised, but when I said I was looking at taking my business elsewhere, they were literally silent.

  • David_J_Broad David (@David_J_Broad) reported

    @freedomsupport little to no help updating my 94 year olds fathers account with freedom. when i asked to speak to a manager i was told i would get a call back in 12 to 24 hours. all im trying to do is fix and pay his bill.

  • TameesiaMusic Tameesia (@TameesiaMusic) reported

    @FreedomMobile I’ve been a customer FOR YEARS 5 months ago I switch over to a contract, doubled my original bill ONLY for BOTH phones to stop charging within weeks of each other n y’all are tryna TELL me there’s nothing you can do and I have to spend more money to get new phones

  • doobydude420 doobydude (@doobydude420) reported

    @freedomsupport I've already did thar. Reset network connections etc. Etc.

  • doobydude420 doobydude (@doobydude420) reported

    @freedomsupport is that all yous do is tweet about when you are leaving for the day?? Why not work on getting us some decent cell reception or how about providing customers with a 5G service for the 5G sells you've been selling for many years now. Or are you waiting for 6G first?

  • str4wb3rryacai 𝟡𝟡𝟡 (@str4wb3rryacai) reported

    @FreedomMobile why would you rather have your long term loyal 10 year cx cancel than retain them by applying a discount to their account? why are new cx getting better promotions/discounts/plans than the loyal old cx? just had supervisor and specialist try to get me to cancel

  • SabrinaHewick Sabrina Hewick (@SabrinaHewick) reported

    @FreedomMobile why are some of your agents so rude and hang up!! is this how business is conducted then I will be forced to speak with your head office, it seems no one is around to take calls anymore!!