Freedom Mobile outages and service status in Vaughan, Ontario

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Freedom Mobile generated 2 outage signals in the last 24 hours around Vaughan, including 2 direct reports.
The most common problems reported in this area mention Phone, Internet, and Wi-fi.
The most recent signal from this area was received May 23, 4:39 PM EDT.

Phone (50%)
Internet (25%)
Wi-fi (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Vaughan	Baseline
May 23, 6:00 AM EDT	0	0	0
May 23, 6:20 AM EDT	0	0	0
May 23, 6:40 AM EDT	0	0	0
May 23, 7:00 AM EDT	0	0	0
May 23, 7:20 AM EDT	0	0	0
May 23, 7:40 AM EDT	0	0	0
May 23, 8:00 AM EDT	0	0	0
May 23, 8:20 AM EDT	0	0	0
May 23, 8:40 AM EDT	0	0	0
May 23, 9:00 AM EDT	0	0	0
May 23, 9:20 AM EDT	0	0	0
May 23, 9:40 AM EDT	0	0	0
May 23, 10:00 AM EDT	0	0	0
May 23, 10:20 AM EDT	0	0	0
May 23, 10:40 AM EDT	0	0	0
May 23, 11:00 AM EDT	0	0	0
May 23, 11:20 AM EDT	0	0	0
May 23, 11:40 AM EDT	0	0	0
May 23, 12:00 PM EDT	0	0	0
May 23, 12:20 PM EDT	0	0	0
May 23, 12:40 PM EDT	0	0	0
May 23, 1:00 PM EDT	0	0	0
May 23, 1:20 PM EDT	0	0	0
May 23, 1:40 PM EDT	0	0	0
May 23, 2:00 PM EDT	0	0	0
May 23, 2:20 PM EDT	0	0	0
May 23, 2:40 PM EDT	0	0	0
May 23, 3:00 PM EDT	0	0	0
May 23, 3:20 PM EDT	0	0	0
May 23, 3:40 PM EDT	0	0	0
May 23, 4:00 PM EDT	0	0	0
May 23, 4:20 PM EDT	0	0	0
May 23, 4:40 PM EDT	0	0	0
May 23, 5:00 PM EDT	0	0	0
May 23, 5:20 PM EDT	0	0	0
May 23, 5:40 PM EDT	0	0	0
May 23, 6:00 PM EDT	0	0	0
May 23, 6:20 PM EDT	0	0	0
May 23, 6:40 PM EDT	0	0	0
May 23, 7:00 PM EDT	0	0	0
May 23, 7:20 PM EDT	0	0	0
May 23, 7:40 PM EDT	0	0	0
May 23, 8:00 PM EDT	0	0	0
May 23, 8:20 PM EDT	0	0	0
May 23, 8:40 PM EDT	0	0	0
May 23, 9:00 PM EDT	0	0	0
May 23, 9:20 PM EDT	0	0	0
May 23, 9:40 PM EDT	0	0	0
May 23, 10:00 PM EDT	0	0	0
May 23, 10:20 PM EDT	0	0	0
May 23, 10:40 PM EDT	0	0	0
May 23, 11:00 PM EDT	0	0	0
May 23, 11:20 PM EDT	0	0	0
May 23, 11:40 PM EDT	0	0	0
May 24, 12:00 AM EDT	0	0	0
May 24, 12:20 AM EDT	0	0	0
May 24, 12:40 AM EDT	0	0	0
May 24, 1:00 AM EDT	0	0	0
May 24, 1:20 AM EDT	0	0	0
May 24, 1:40 AM EDT	0	0	0
May 24, 2:00 AM EDT	0	0	0
May 24, 2:20 AM EDT	0	0	0
May 24, 2:40 AM EDT	0	0	0
May 24, 3:00 AM EDT	0	0	0
May 24, 3:20 AM EDT	0	0	0
May 24, 3:40 AM EDT	0	0	0
May 24, 4:00 AM EDT	0	0	0
May 24, 4:20 AM EDT	0	0	0
May 24, 4:40 AM EDT	0	0	0
May 24, 5:00 AM EDT	0	0	0
May 24, 5:20 AM EDT	0	0	0
May 24, 5:40 AM EDT	0	0	0
May 24, 6:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Vaughan, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Phone	13 hours ago
Toronto	Phone	17 hours ago
Toronto	Internet	9 days ago
Toronto	Wi-fi	19 days ago
Toronto	Phone	1 month ago
Toronto	Internet	1 month ago

Nearby cities with recent reports

Toronto

2 recent signals

13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

Richard Carlson (@RichardKCarlson) reported 10 minutes ago from Toronto, Ontario
@FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!
Cubby (@Cubby1412) reported 12 minutes ago from The Beaches, Ontario
Such a shame. Leaving @FreedomMobile after 13 years. No loyalty to their customers. Ive tried, get get any customer support. Hello Fido. #freedommoblie #fido #Toronto
ПΣЯM © (@njmckenzie) reported 14 minutes ago from Toronto, Ontario
@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
Jaded (@chimozy_charles) reported 15 minutes ago from Toronto, Ontario
@FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.
Michelle Williamson (@MichCWilliamson) reported 16 minutes ago from Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
kat (@katlikethief) reported 20 minutes ago from Toronto, Ontario
@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...
Freedom Customer (@CustomerFreedom) reported 21 minutes ago from Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
Freedom Customer (@CustomerFreedom) reported 27 minutes ago from Toronto, Ontario
@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
Jan J (@HBchic_Jade) reported 34 minutes ago from Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
Virve Aljas (@VirveAljas) reported 39 minutes ago from Toronto, Ontario
@dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?
Cubby (@Cubby1412) reported 40 minutes ago from The Beaches, Ontario
@FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.
jdriscoll03 (@jdriscoll03) reported 45 minutes ago from Toronto, Ontario
@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
John Daryl  (@jhndryl) reported 45 minutes ago from Toronto, Ontario
@freedomsupport Thank you. Hopefully this gets to fix the issue.
Vince J Ciarlo (@prguy1968) reported 47 minutes ago from Toronto, Ontario
@FreedomMobile your customer service and policy sucks!
Mike Whelan (@whelanmj) reported 48 minutes ago from Toronto, Ontario
@freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 49 minutes ago from Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
Hayme Torres (@JaymeeTorres) reported 50 minutes ago from Toronto, Ontario
@freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...
Shuaeb Reza Chaudhary (@ShuaebReza) reported 50 minutes ago from Henry Farm, Ontario
@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!
Wayne Rodrigues (@WayneRodriguez) reported 53 minutes ago from Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
Pedro Marques (@MetroManTO) reported 58 minutes ago from Toronto, Ontario
@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Chris (@Silverxx27) reported 7 minutes ago
@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again
Tristan Carpio (@TrisCarpio) reported 15 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist
Eve (@Eve62617669) reported 15 minutes ago
@FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything
🐍 (@Hambonevstech) reported 15 minutes ago
@GimpyHandGuy @FreedomMobile Are you still having issues? Their payment gateway seems to be offline lmao
Neeraj Bagai (@neeraj_bagai) reported 17 minutes ago
@FreedomMobile Unable to get thru your customer service, can you please help
Sharayah Palmer (@SharayahPalmer) reported 23 minutes ago
@FreedomMobile How about you guys figure out how to make it so people don’t wait on hold for an hour to see why their internet isn’t working… I say this as I actively sit on hold. Terrible customer service
gbreezie (@garry568) reported 26 minutes ago
@FreedomMobile support Samsung watch LTE already. Stop loving apple so much
Gary C. (@gwcgary) reported 26 minutes ago
@FreedomMobile NOT ONE WORD FROM ANY EMPLOYEE OR A MANAGER FROM CANADA TO ME IF THEY CAN RESOLVE THIS ISSUE. THIS MAKES YOU SUCK EVEN MORE ! WHEN I FINALLY GET MY $113.39 FROM THESE ******* IN EGYPT I WILL “FIRE” THEM INSTANTLY
Laurentian Elite (@EliteLaurentian) reported 28 minutes ago
@FreedomMobile why isn’t cell service available in the tunnels of the new Eglinton Crosstown LRT in Toronto? All the other carriers seem to offer it
Vine.Park 🇨🇦🎙️ (@VineParkMedia) reported 28 minutes ago
@FreedomMobile loyalty accounts for nothing with your company can’t believe I had to walk back out the door of one of your stores with the same broken phone. I walked in with because your representative refused to help me. time to give one of your competitors my money now.