Freedom Mobile outages and service status in Vaughan, Ontario
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- Freedom Mobile generated 0 outage signals in the last 24 hours around Vaughan, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Vaughan, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Vaughan, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
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Internet | 14 days ago |
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Phone | 1 month ago |
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Internet | 1 month ago |
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Phone | 2 months ago |
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Phone | 2 months ago |
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Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near Vaughan, Ontario
Latest outage, problems and issue reports in Vaughan and nearby locations:
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Dominic Persaud (@DominicPersaud) reported from Toronto, Ontario@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
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Marvin (@marvinandro) reported from Toronto, Ontario@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
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jdriscoll03 (@jdriscoll03) reported from Toronto, Ontario@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
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Cubby (@Cubby1412) reported from The Beaches, OntarioI tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality
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Richard Carlson (@RichardKCarlson) reported from Toronto, Ontario@FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario@freedomsupport I need support please check your inbox
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SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
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007 ⚛️ (@InevitableStan) reported from Toronto, OntarioI don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.
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mary (@mary35047396) reported from Toronto, Ontario@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company
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Terri Dorrington (@Beautylicious82) reported from Toronto, OntarioIf your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
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Renan Ledoux (@renanledoux) reported from Toronto, Ontario@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
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Virve Aljas (@VirveAljas) reported from Toronto, Ontario@freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.
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Terri Dorrington (@Beautylicious82) reported from Toronto, OntarioI then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
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Cubby (@Cubby1412) reported from The Beaches, Ontario@FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.
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Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....
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Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario@FreedomMobile is your app down?? I can’t pay my bill?
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, OntarioEverybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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Andrew Dignum (@TheDiggyShow) reported from Toronto, OntarioStill seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
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Black Hippy (@LeonDies4jays) reported from Toronto, OntarioSo @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there
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Jan J (@HBchic_Jade) reported from Toronto, Ontario@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Sue T (@pieface2010) reported@FreedomMobile Do not take their Phone Protection plan. If you want to cancel they will not let you. Hello! I called your customer service a few months ago to cancel the phone protection plan. I thought they did it but they did not. Reimburse me $90.00 plus tax.
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Kahleel (@_XAmount2) reportedBruh Freedom really having me in hold for an hour y’all are a terrible company @FreedomMobile
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Maro (@badboylex_) reported@FreedomMobile bro you guys have the worst customer service ever wtf
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rehan (@wawast) reported@FreedomMobile I've not been able to get a hold of support regarding my cell phone service through freedom mobile WhatsApp support. tried multiple times but got no responses after waiting many hours. On one occasion the wait was 6+ hours and then I was kick'd off the queue.
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Lily (@Lily08901017) reported@FreedomMobile Freedom sucks. They overcharge customers. Fuking bastards.
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Keith (@Keithito) reported@FreedomMobile is there no way to actually contact support right now? Can't get a reply through any text platform and on hold for 40 minutes on the phone
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The Lenis (@LenisTheOrca) reported@FreedomMobile I contacted you guys 4 hours ago about a very simple issue, my internet was working great but I couldn't reach one site, now my internet isn't working at all! I've been on WhatsApp for 4 hours with 2 of your techs and nothing! I'm disabled & work from home
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Tim PF (@TimFranko2) reported@FreedomMobile Hey, you guys need to get your act together & set up service in the Trail, Castlegar, Nelson, Rosland, & salmo area of BC ASAP. Why does this small region have no service yet there is coverage there? You guys have service in Grand Forks & in Creston. So?🤔?🤔?
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Kyng (@KebabsRLyf) reported@MelissaLMRogers @TELUSsupport I pay $44 (after tax). US Canada Mexico. 90gb. Price guarantee so they'll never change it even if my plan is grandfathered. Come to @FreedomMobile grab a prepaid plan for 1 month to test out, if you like it port your number over after.
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Joe bala (@joebalacan) reported@FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile