Freedom Mobile outages and service status in Vaughan, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile generated 0 outage signals in the last 24 hours around Vaughan, including 0 direct reports.
The most common problems reported in this area mention Internet.

Internet (100%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Jul 30, 1:20 AM EDT	0	0
Jul 30, 1:40 AM EDT	0	0
Jul 30, 2:00 AM EDT	0	0
Jul 30, 2:20 AM EDT	0	0
Jul 30, 2:40 AM EDT	0	0
Jul 30, 3:00 AM EDT	0	0
Jul 30, 3:20 AM EDT	0	0
Jul 30, 3:40 AM EDT	0	0
Jul 30, 4:00 AM EDT	0	0
Jul 30, 4:20 AM EDT	0	0
Jul 30, 4:40 AM EDT	0	0
Jul 30, 5:00 AM EDT	0	0
Jul 30, 5:20 AM EDT	0	0
Jul 30, 5:40 AM EDT	0	0
Jul 30, 6:00 AM EDT	0	0
Jul 30, 6:20 AM EDT	0	0
Jul 30, 6:40 AM EDT	0	0
Jul 30, 7:00 AM EDT	0	0
Jul 30, 7:20 AM EDT	0	0
Jul 30, 7:40 AM EDT	0	0
Jul 30, 8:00 AM EDT	0	0
Jul 30, 8:20 AM EDT	0	0
Jul 30, 8:40 AM EDT	0	0
Jul 30, 9:00 AM EDT	0	0
Jul 30, 9:20 AM EDT	0	0
Jul 30, 9:40 AM EDT	0	0
Jul 30, 10:00 AM EDT	0	0
Jul 30, 10:20 AM EDT	0	0
Jul 30, 10:40 AM EDT	0	0
Jul 30, 11:00 AM EDT	0	0
Jul 30, 11:20 AM EDT	0	0
Jul 30, 11:40 AM EDT	0	0
Jul 30, 12:00 PM EDT	0	0
Jul 30, 12:20 PM EDT	0	0
Jul 30, 12:40 PM EDT	0	0
Jul 30, 1:00 PM EDT	0	0
Jul 30, 1:20 PM EDT	0	0
Jul 30, 1:40 PM EDT	0	0
Jul 30, 2:00 PM EDT	0	0
Jul 30, 2:20 PM EDT	0	0
Jul 30, 2:40 PM EDT	0	0
Jul 30, 3:00 PM EDT	0	0
Jul 30, 3:20 PM EDT	0	0
Jul 30, 3:40 PM EDT	0	0
Jul 30, 4:00 PM EDT	0	0
Jul 30, 4:20 PM EDT	0	0
Jul 30, 4:40 PM EDT	0	0
Jul 30, 5:00 PM EDT	0	0
Jul 30, 5:20 PM EDT	0	0
Jul 30, 5:40 PM EDT	0	0
Jul 30, 6:00 PM EDT	0	0
Jul 30, 6:20 PM EDT	0	0
Jul 30, 6:40 PM EDT	0	0
Jul 30, 7:00 PM EDT	0	0
Jul 30, 7:20 PM EDT	0	0
Jul 30, 7:40 PM EDT	0	0
Jul 30, 8:00 PM EDT	0	0
Jul 30, 8:20 PM EDT	0	0
Jul 30, 8:40 PM EDT	0	0
Jul 30, 9:00 PM EDT	0	0
Jul 30, 9:20 PM EDT	0	0
Jul 30, 9:40 PM EDT	0	0
Jul 30, 10:00 PM EDT	0	0
Jul 30, 10:20 PM EDT	0	0
Jul 30, 10:40 PM EDT	0	0
Jul 30, 11:00 PM EDT	0	0
Jul 30, 11:20 PM EDT	0	0
Jul 30, 11:40 PM EDT	0	0
Jul 31, 12:00 AM EDT	0	0
Jul 31, 12:20 AM EDT	0	0
Jul 31, 12:40 AM EDT	0	0
Jul 31, 1:00 AM EDT	0	0
Jul 31, 1:20 AM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Vaughan, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Internet	14 days ago
Toronto	Phone	1 month ago
Toronto	Internet	1 month ago
Toronto	Phone	2 months ago
Toronto	Phone	2 months ago
Toronto	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

Dominic Persaud (@DominicPersaud) reported 2 minutes ago from Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
Marvin (@marvinandro) reported 3 minutes ago from Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
jdriscoll03 (@jdriscoll03) reported 4 minutes ago from Toronto, Ontario
@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
Cubby (@Cubby1412) reported 7 minutes ago from The Beaches, Ontario
I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality
Richard Carlson (@RichardKCarlson) reported 12 minutes ago from Toronto, Ontario
@FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!
Terri Dorrington (@Beautylicious82) reported 23 minutes ago from Toronto, Ontario
@freedomsupport I need support please check your inbox
SungManitu/2020 (@sungmanitu2020) reported 23 minutes ago from Toronto, Ontario
@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
007 ⚛️ (@InevitableStan) reported 25 minutes ago from Toronto, Ontario
I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.
mary (@mary35047396) reported 29 minutes ago from Toronto, Ontario
@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company
Terri Dorrington (@Beautylicious82) reported 36 minutes ago from Toronto, Ontario
If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
Renan Ledoux (@renanledoux) reported 43 minutes ago from Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
Virve Aljas (@VirveAljas) reported 44 minutes ago from Toronto, Ontario
@freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.
Terri Dorrington (@Beautylicious82) reported 47 minutes ago from Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
Cubby (@Cubby1412) reported 48 minutes ago from The Beaches, Ontario
@FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.
Alex H Singh (@USATAlexHSingh) reported 48 minutes ago from Toronto, Ontario
@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....
Lorraine Marie Moran (@LoriMoran_1) reported 51 minutes ago from Toronto, Ontario
@FreedomMobile is your app down?? I can’t pay my bill?
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 56 minutes ago from Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
Andrew Dignum (@TheDiggyShow) reported 56 minutes ago from Toronto, Ontario
Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
Black Hippy (@LeonDies4jays) reported 58 minutes ago from Toronto, Ontario
So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there
Jan J (@HBchic_Jade) reported 59 minutes ago from Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Sue T (@pieface2010) reported 4 minutes ago
@FreedomMobile Do not take their Phone Protection plan. If you want to cancel they will not let you. Hello! I called your customer service a few months ago to cancel the phone protection plan. I thought they did it but they did not. Reimburse me $90.00 plus tax.
Kahleel (@_XAmount2) reported 4 minutes ago
Bruh Freedom really having me in hold for an hour y’all are a terrible company @FreedomMobile
Maro (@badboylex_) reported 5 minutes ago
@FreedomMobile bro you guys have the worst customer service ever wtf
rehan (@wawast) reported 7 minutes ago
@FreedomMobile I've not been able to get a hold of support regarding my cell phone service through freedom mobile WhatsApp support. tried multiple times but got no responses after waiting many hours. On one occasion the wait was 6+ hours and then I was kick'd off the queue.
Lily (@Lily08901017) reported 9 minutes ago
@FreedomMobile Freedom sucks. They overcharge customers. Fuking bastards.
Keith (@Keithito) reported 14 minutes ago
@FreedomMobile is there no way to actually contact support right now? Can't get a reply through any text platform and on hold for 40 minutes on the phone
The Lenis (@LenisTheOrca) reported 17 minutes ago
@FreedomMobile I contacted you guys 4 hours ago about a very simple issue, my internet was working great but I couldn't reach one site, now my internet isn't working at all! I've been on WhatsApp for 4 hours with 2 of your techs and nothing! I'm disabled & work from home
Tim PF (@TimFranko2) reported 17 minutes ago
@FreedomMobile Hey, you guys need to get your act together & set up service in the Trail, Castlegar, Nelson, Rosland, & salmo area of BC ASAP. Why does this small region have no service yet there is coverage there? You guys have service in Grand Forks & in Creston. So?🤔?🤔?
Kyng (@KebabsRLyf) reported 18 minutes ago
@MelissaLMRogers @TELUSsupport I pay $44 (after tax). US Canada Mexico. 90gb. Price guarantee so they'll never change it even if my plan is grandfathered. Come to @FreedomMobile grab a prepaid plan for 1 month to test out, if you like it port your number over after.
Joe bala (@joebalacan) reported 23 minutes ago
@FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile