Freedom Mobile Outage Report in Woodbridge, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
Problems in the last 24 hours in Woodbridge, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Woodbridge, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
- Internet (57%)
- Phone (31%)
- Total Blackout (6%)
- Wi-fi (5%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Woodbridge, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Woodbridge, and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 11 days ago |
|
Toronto
|
Internet | 20 days ago |
|
Toronto
|
Internet | 23 days ago |
|
Toronto
|
Internet | 24 days ago |
|
Toronto
|
Phone | 28 days ago |
|
Toronto
|
Internet | 29 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near Woodbridge, Ontario
Latest outage, problems and issue reports in Woodbridge and nearby locations:
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Dominica Larkin (@DominicaLarkin) reported from Toronto, Ontario@FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!
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Tai Tang (@tallpagee) reported from Toronto, Ontario@freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help
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Amanjot singh Saini (@AmanjotsinghSa3) reported from Brampton, Ontario@FreedomMobile this is just a fraud you guys didn’t care about your customer. Your supervisors say something and did something different. It’s harrasing for me #freedomMobile #supervisor #fraud
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chip (@chippy_nonstop) reported from Toronto, Ontario. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE
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Amanjot singh Saini (@AmanjotsinghSa3) reported from Brampton, Ontario@FreedomMobile worse customer service ever experienced... your guy joseph told me that no supervisor or loyalty department available right now i should call later ...... but how do i know your schedules.. am i your HR or payroll guy who should know your schedule and wait for hour
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Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
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kat (@katlikethief) reported from Toronto, Ontario@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...
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Danyelle Cordz (@Corndiva111) reported from Brampton, Ontario@Rogers Interesting because I left Rogers a year ago cause my cell phone bill was always expensive and not because I went over. This is what I’m paying with @FreedomMobile and I’m not happy with their service
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Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken
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Shohan Chowdhury (@ShohanSoham) reported from Toronto, OntarioFinally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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rin (@OtarineMusic) reported from Toronto, Ontario@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
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Eddie (@EddieTheCyw) reported from Brampton, Ontario@freedomsupport my iMessage is down, any ideas?
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, OntarioEverybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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kat (@katlikethief) reported from Toronto, Ontariohi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?
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Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
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Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
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Eddie (@EddieTheCyw) reported from Brampton, Ontario@FreedomMobile my iMessage is down??? Any ideas?
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Black Hippy (@LeonDies4jays) reported from Toronto, OntarioSo @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there
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Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
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Amanjot singh Saini (@AmanjotsinghSa3) reported from Brampton, Ontario@FreedomMobile waiting for hours and hours just to talk to your customer sevice guy and he told me that i am calling at wrong time .... big **** for freedom @FreedomMobile you guys must worry about that .... being a customer for more than 4 years this should be wasn’t i m getting
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Linds W (@lindshopewalsh) reported@freedomsupport Considering freedom mobile is shite and customer service is rude and practically non-existent, maybe you should try to be more motivational. Also I was promised a call back with 24-48 hours about three weeks ago. So maybe less stupid tweets and more doing your job?
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Isaac Enkoom (@isaac_enkoom) reported@FreedomMobile why is there no service in Quebec ? 🤔
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Sue Rau (@Soosole) reported@freedomsupport @kasey_odayin I am having the same issue since last night.
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Marc Haidon (@marchaidon) reportedMy current network want me to pay $10 more for a plan because I’m already a customer, to get the price that’s offered I would have to get a new number. So basically loyalty with @FreedomMobile is rewarded with customers having to pay more. That’s one way to lose a customer 👋
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yoreid😈 / young *** 🇮🇹 (@yoreid) reported@Rootbrian_ @papiisenpaii @FreedomMobile Nah every other provider I’ve had , I’ve been able to have service outside the city ... literally this is the only one where I haven’t been able to use my data outside the city
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GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported@firasfaeq @FreedomMobile rebooting your device solves most problems.
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pong35 (@pong358) reported@freedomsupport is the service is down right now?
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Sue Rau (@Soosole) reported@freedomsupport need some help
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Nazir Kamani (@Nazkamani) reported@freedomsupport Has my phone been unlocked as yet. I will now ping support on Facebook and messenger.
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Margaret Westaway, MEd (@MargaretOW) reported@FreedomMobile are you supposed to be able to make and/or receive calls on Nationwide service? Because I can’t.