Freedom Mobile Outage Report in Woodbridge, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Woodbridge, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Woodbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Woodbridge, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, North York and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Woodbridge, Ontario
Latest outage, problems and issue reports in Woodbridge and nearby locations:
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
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No Match
(@NoMatch_416) reported
from
Toronto, Ontario
@FindingVimo @FreedomMobile Best customer service in da game doe!!
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
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Jaded
(@chimozy_charles) reported
from
Toronto, Ontario
@FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.
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Haleigh Ní Mhacháin
(@HalsyBear) reported
from
Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
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Wayne Rodrigues
(@WayneRodriguez) reported
from
Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
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Yashy Murphy
(@YashYanthi) reported
from
Toronto, Ontario
@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile I was an extremely happy customer up until today.
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Vince J Ciarlo
(@prguy1968) reported
from
Toronto, Ontario
@FreedomMobile your customer service and policy sucks!
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@freedomsupport I need support please check your inbox
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Renan Ledoux
(@renanledoux) reported
from
Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
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Taige Smith
(@BarackOTrauma) reported
from
Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
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Lovey Saini
(@loveys9400) reported
from
Brampton, Ontario
@freedomsupport Internet is not working at all and the customer service people don’t pick the call. It sucks.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday
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Brian B
(@brianyyz) reported
from
The Junction, Ontario
Have to say the implementation of cell service underground on the @TTChelps is the worst of any system I have ridden globally. Not an selling point overall @FreedomMobile #ttc #mobile #transitTO
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Tweak
(@Tweak20098312) reported
@freedomsupport The problem is that your freedom zone is Swiss cheese. In the capital no less. I’m done, you won’t win me back with a junk network when I rely on my phone.
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Citizen
(@CITIZEN_GUJ) reported
@freedomsupport Eventhough your representative promised me on PM that the activation charges would be waived (credited). I have just received the first bill that has $30 activation charges. Frustration doubling up. A good way to welcome new customer! #freedomExperience
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Valerie Stables
(@StablesValerie) reported
@freedomsupport Your network reliability is terrible. I have raised concerns with reliability even in Calgary and you do nothing to fix your issues. Let’s keep this issue public. Yes we have saved money but we cannot receive or place calls and texts reliably when we travel. Time to go.
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Sharmin
(@luv_sharmz) reported
@FreedomMobile rep at Marlborough mall in Calgary was not helpful to us at al. We just needed a pre paid account and transfer the number. They right away refused to help. You just lost a good customer!
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tc
(@tc200072) reported
@FreedomMobile you sent me an offer for free phones. When I tried to redeem it, you told me it expired2 days before. Why not write the expiry date on it? Why do your call centers tell me no one can escalate my complaint , and your actual escalation form results in no reply?
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Prashil
(@Prashil15255657) reported
@freedomsupport i am not able to pay my bills from last 2 months. I am tired of your service now. I tried calling the agents the chat service etc but there is no proper answer. I am not free everytime to visit your stores and pay the bills. Kindly look into this matter.
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Lindsey Ligett
(@WaterlooWools) reported
@freedomsupport @CrystalGs_World Same geographic area, same problem. And if you look at Down Detector, etc. you will see many reports of problems this morning.
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B Wags
(@Truewags) reported
@FreedomMobile what up with the network? I can send or receive texts from non iPhones!
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AKSHIT RAHEJA
(@akshitraheja) reported
@CrystalGs_World @freedomsupport I am having the same issues. @freedomsupport you need to escalate this. You guys are not even aware of the issue. What are your field analysts doing if they are not aware of the issue? Everytime end user has to complaint and then it’s escalated. Ridiculous.
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Ayush Nahata
(@ayush_nahata) reported
@freedomsupport @FreedomMobile Its sad I have to chose this medium to communicate. I was a Freedom customer till 4 days back, however was facing so many network issues and after reaching out to you multiple times and getting resolution, I had to move to another provider (1/2)