Freedom Mobile

Freedom Mobile Outage Report in Woodbridge, Ontario

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The latest reports from users having issues in Woodbridge come from postal codes L4H and L4L.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Woodbridge, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Woodbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Woodbridge, Ontario 03/29/2024 04:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (2%)

    Wi-fi (2%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Woodbridge, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Thornhill, Etobicoke, Toronto, Brampton, North York, Woodbridge, Concord and Rexdale.

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City Problem Type Report Time
CanadaThornhill E-mail
CanadaEtobicoke Phone
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Internet
CanadaBrampton Phone

Community Discussion

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Freedom Mobile Issues Reports Near Woodbridge, Ontario

Latest outage, problems and issue reports in Woodbridge and nearby locations:

  • CustomerFreedom Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+

  • chippy_nonstop chip (@chippy_nonstop) reported from Toronto, Ontario

    . @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE

  • tallpagee Tai Tang (@tallpagee) reported from Toronto, Ontario

    @freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help

  • AmanjotsinghSa3 Amanjot singh Saini (@AmanjotsinghSa3) reported from Brampton, Ontario

    @FreedomMobile this is just a fraud you guys didn’t care about your customer. Your supervisors say something and did something different. It’s harrasing for me #freedomMobile #supervisor #fraud

  • Corndiva111 Danyelle Cordz (@Corndiva111) reported from Brampton, Ontario

    @Rogers Interesting because I left Rogers a year ago cause my cell phone bill was always expensive and not because I went over. This is what I’m paying with @FreedomMobile and I’m not happy with their service

  • brungarc Bruno Garcia (@brungarc) reported from Toronto, Ontario

    @freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.

  • ShohanSoham Shohan Chowdhury (@ShohanSoham) reported from Toronto, Ontario

    Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

  • angrybearTO Erik (@angrybearTO) reported from Toronto, Ontario

    @happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new

  • EricaEhm Erica Ehm (@EricaEhm) reported from Toronto, Ontario

    @MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.

  • EddieTheCyw Eddie (@EddieTheCyw) reported from Brampton, Ontario

    @FreedomMobile my iMessage is down??? Any ideas?

  • LeonDies4jays Black Hippy (@LeonDies4jays) reported from Toronto, Ontario

    So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there

  • DominicPersaud Dominic Persaud (@DominicPersaud) reported from Toronto, Ontario

    @FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!

  • CustomerFreedom Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working

  • EddieTheCyw Eddie (@EddieTheCyw) reported from Brampton, Ontario

    @freedomsupport my iMessage is down, any ideas?

  • EricaEhm Erica Ehm (@EricaEhm) reported from Toronto, Ontario

    Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.

  • CustomerFreedom Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check

  • MichCWilliamson Michelle Williamson (@MichCWilliamson) reported from Toronto, Ontario

    @EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕

  • Corndiva111 Danyelle Cordz (@Corndiva111) reported from Brampton, Ontario

    @freedomsupport @JR_Girard Still no change....it’s a basic service that can’t be delivered. I never had this much trouble when I was with Rogers

  • DominicaLarkin Dominica Larkin (@DominicaLarkin) reported from Toronto, Ontario

    @FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!

  • CustomerFreedom Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Deancandoit its up to me (@Deancandoit) reported

    @FreedomMobile hi just read your article on blacklisted phones. My phone is blacklisted, but it works on Vodafone here in the UK but doesn’t any other network. EE told me it’s blacklisted. So how can it work on 1 network and no others. Thanks

  • Jon49071940 Jon (@Jon49071940) reported

    @freedomsupport Freedom network is down in alliston ontario again. Been with freedom/wind mobile past 8 years, service should improve not decline. Its not our devices, it can't be all apple and android phones. When will this stop?!?!

  • _martinmisiak Misiak (@_martinmisiak) reported

    @FreedomMobile absolute dogshit service, takes 3 weeks and 30 attempts to cancel preauthorized payments

  • FrontWaveRunner Jack Chen (@FrontWaveRunner) reported

    @freedomsupport Ordered my iPhone 12 before Christmas 2020 and it's been 2 months and I have never received it. Been talking to your customer service since January and was told to wait for 7 days every time. It's been many 7 days now and I haven't seen my phone yet. What do you say about it?

  • LindaMacIver Linda Duende 🌈❣🍁 (@LindaMacIver) reported

    @freedomsupport The question was WHY a non customer is getting texts from you.

  • IsaiahTrickey Isaiah S. Trickey (@IsaiahTrickey) reported

    @freedomsupport Another horrible experience with freedom customer service and managers. I added a new line and phone with tab to my account in Jan. Was promised $20 a month in credits, they were not added to my bill. After numerous calls weeks w/ no followup, still $5 short #SMFH

  • Harshadsgaikwad Harshad gaikwad (@Harshadsgaikwad) reported

    @FreedomMobile worst service provider and customer relationship ever. @FreedomMobile is trying to extort money from their customers in this time of the pandemic even when they don’t use their service for 6 months. Piling up the bill to a whooping $1000 in 6 months (1/2)

  • Harshadsgaikwad Harshad gaikwad (@Harshadsgaikwad) reported

    @FreedomMobile change their policy according to the customer’s situation. Switch to other service providers if you need a better service and save money and only pay for what you use. Because @FreedomMobile does is going a great job in extorting their customers. #freedommobile

  • Kate_Bunni Lady Kate (@Kate_Bunni) reported

    Hey @FreedomMobile I’ve been trying to get help from @freedomsupport for over an hour and no response to my DMs. I can’t call 611 because of the issue I’m having.

  • FrontWaveRunner Jack Chen (@FrontWaveRunner) reported

    @freedomsupport I have been contacting you guys since then and again, I was told to wait for 3-5 business days, three times. nothing happens. I tried to cancel the order and buy my phone elsewhere, and again, the answer is no. you tell me what can I do now?