Freedom Mobile

Freedom Mobile Outage Report in Bradford West Gwillimbury, Simcoe County, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Bradford West Gwillimbury, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Bradford West Gwillimbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Bradford West Gwillimbury, Simcoe County, Ontario 10/20/2025 09:25

October 20: Problems at Freedom Mobile

Freedom Mobile is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Bradford West Gwillimbury, Ontario

Latest outage, problems and issue reports in Bradford West Gwillimbury and nearby locations:

  • keyvan_golestan Keyvan Golestan (@keyvan_golestan) reported from Newmarket, Ontario

    @freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

  • davhuh memo (@davhuh) reported from Aurora, Ontario

    @FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

  • sukub Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported from King, Ontario

    @freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back

  • MarcusChangSue1 Marcus Chang Sue (@MarcusChangSue1) reported from Newmarket, Ontario

    @freedomsupport Hello. I have been having a problem since yesterday where my messages would not be delivered. I have $99 prepaid plan. Please get back to me! - Marcus

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • StanWms Stan Wms (@StanWms) reported

    @FreedomMobile @TheJUNOAwards I see this add so often it’s becoming worst than spam. Long time customer getting pissed

  • novology1 Nadine Stillman (@novology1) reported

    @freedomsupport can someone please explain why I’ve not been able to pay my bill since April 3?? I’m in a different country and haven’t had phone service for over 10 days. Customer service doesn’t care and keeps telling me it’s an issue on my end. Your system error, not mine!!

  • DomChrisOwens Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario

    @johnnyfulton @FreedomMobile There's definitely an issue somewhere, I'm having the same issue, and apparently a lot of other people are as well.

  • ElvisDeane Elvis Cronenberg (@ElvisDeane) reported

    I was not ignoring you @jamesdeane. @FreedomMobile is down. They’re infected with @RogersHelps.

  • ItsHanaCakes East African Babe (@ItsHanaCakes) reported

    @FreedomMobile is a fraud! They take your payments and act like you never paid. 🤬🤬🤬

  • veronicag0225 ᏉᎬᏒᎾᏁᎥᏟᎪ🍂 (@veronicag0225) reported

    @freedomsupport my texts won't send, help please! :)

  • chicagosports88 Chicagosportsfan (@chicagosports88) reported

    @FreedomMobile Unfortunately this doesn't make any difference to me since I live in Winnipeg and since Freedom mobile doesn't seem to give a damn about people in Winnipeg and bringing their services here so I had to re-sign with telus but hey it's your loss,

  • ketanrdc Ketan (@ketanrdc) reported

    @FreedomMobile Now I am being offered only $100 by your customer care which is not acceptable at all. Customer care says they have authority to only give upto that amount and only back office can approve higher refund.

  • ZedTheTiger tony zed (@ZedTheTiger) reported

    @freedomsupport is texting system down? Cannot send texts. Getting error code 2.

  • ChJWo ChrisW (@ChJWo) reported

    I need to know @FreedomMobile, you published a page about 5G in 2020, the 5G spectrum auction got pushed to June 2021...now you won't be participating in the auction. How & when will Freedom Mobile offer 5G service??? And pls don't say Stay Tuned for updates. Let's get answers.