Freedom Mobile Outage Report in Bradford West Gwillimbury, Simcoe County, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Bradford West Gwillimbury, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Bradford West Gwillimbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (20%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

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Freedom Mobile Issues Reports Near Bradford West Gwillimbury, Ontario

Latest outage, problems and issue reports in Bradford West Gwillimbury and nearby locations:

• Keyvan Golestan (@keyvan_golestan) reported 15 minutes ago from Newmarket, Ontario

  @freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

• Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported 29 minutes ago from King, Ontario

  @freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back

• memo (@davhuh) reported 56 minutes ago from Aurora, Ontario

  @FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• st (@stalwar) reported 2 minutes ago

  @freedomsupport Your agents are saying to order on Amazon because your system is down. This is ridiculous. After 6 weeks of waiting this is not what I expect...

• Alok Jain (@alokjain9) reported 7 minutes ago

  @freedomsupport, I had extra balance on my freedom prepaid account, and before cancelling my account, I confirmed with customer care, that it will be refunded. But now even after 2 weeks, I am not getting my money back.

• Muhammad J Khan (@Khan__1987) reported 8 minutes ago

  @FreedomMobile @freedomsupport just had the worst customer service experience. I will not recommend this company to anyone.

• sue butler (@msuebeeCA) reported 8 minutes ago

  @freedomsupport Okay. Well maybe you should hire more employees so that customer service feels like service.

• Nike Mitts (@NikeMitts) reported 9 minutes ago

  Tried to dispute $36 in bogus charges w/ @FreedomMobile Can't believe I had to escalate to a supervisor to get SOME resolution. For all their efforts to attract new customers, I would say #buyerbeware. If you're looking for helpful customer service, Freedom might not be for you!

• bp (@xibu) reported 12 minutes ago

  @FreedomMobile what kind of service you provide? Tried to purchase a prepaid sim for weeks, every time the agent says the same thing - "system is down."

• Dwayne girvan (@dgirvan) reported 12 minutes ago

  @freedomsupport my service has been terrible lately. How can we fix it

• Lord Neko (@Lord_Neko_) reported 16 minutes ago

  @FreedomMobile Are you EVER going to deal with the spam calls all day? I one one EVERY HOUR. This issue has been ongoing for MONTHS! #freedommobile #spamcalls

• sue butler (@msuebeeCA) reported 17 minutes ago

  @freedomsupport I am currently texting support but since it all takes so long, Every reply takes 3-5 minutes. You are a phone company. Surely your ability to communicate is quicker than that.

• sue butler (@msuebeeCA) reported 19 minutes ago

  @freedomsupport WHY? If you cannot call me please refer me to someone who can. Saying call customer service when it is the thing I am complaining about does not make sense. Phone companies need to do better. @FreedomMobile