Freedom Mobile Outage Report in Newmarket, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (6%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Newmarket, Ontario
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Keyvan Golestan
(@keyvan_golestan) reported
from
Newmarket, Ontario
@freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.
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Sukumar (Suku) சுகு Balasubramaniam
(@sukub) reported
from
King, Ontario
@freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back
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memo
(@davhuh) reported
from
Aurora, Ontario
@FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Vanderschaaf
(@XylantExodus) reported
@freedomsupport Ok. Well my service still says roaming and has all day. I have been all over the south and east sides of Peterborough today, so I'm just letting you know this is a problem
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woohoo331
(@woohoo331) reported
@freedomsupport 10+ years been with you and your uncaring unfeeling "customer support" is demeaning and non Canadian I can tell you shipped it overseas. Support has hit a low water mark with this
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Andrew Vanderschaaf
(@XylantExodus) reported
@freedomsupport not urgent, but my data says roaming. I'm at home on wifi, but I live in a city with solid coverage. I scanned manually for networks and I see 3 'away' options. Are the internet towers down in peterborough?
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Nitin Goyal
(@NitinGoyal_NG) reported
@FreedomMobile hey! I have taken a new number today around 5pm, however it’s not working, says my account on hold due to low balance. I paid for full 1yr upfront, this is not a good start…..
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allthingsconsidered
(@iamnuriye) reported
@FreedomMobile are literal fraudsters - no one in person can help you and they refuse to help over the phone and they lie about what the app can do. Never ******* use them.
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N a h o 👽
(@yyznaho) reported
@freedomsupport Yes it is the trade up, but how can I benefit from these plans if I can't get the phone? And doesn't help that I have to call every single store to find it when one of your representatives can easily look it up and find it or should be able to
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Ron Fungus
(@Jenksmy1985) reported
@OfficeGuru247 @theJagmeetSingh @FreedomMobile I liked freedom when I was with them in edmonton. Should never have left. Figured bundling with Telus would be cheaper but they are such snakes !
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Will
(@fncwill) reported
@freedomsupport Having it on or off while rebooting the phone makes no difference during the reboot process , turning it on and off itself is what refreshes the search to connect to the tower , which is also done once the phone reboots itself . This also doesn’t clear the network settings 😴
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Andrew Vanderschaaf
(@XylantExodus) reported
@freedomsupport Nope. Not at all. I've lived here on freedom/wind for like a decade and never lost service unless theres a mass power outage.
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allthingsconsidered
(@iamnuriye) reported
@freedomsupport RS - I have already tried to via support online, over the phone and in person. I have now submitted a complaint via the CCTS. Thank you your lack help.