Freedom Mobile

Freedom Mobile Outage Report in Newmarket, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Newmarket, Ontario 02/28/2026 14:10

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Newmarket, Ontario

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • keyvan_golestan Keyvan Golestan (@keyvan_golestan) reported from Newmarket, Ontario

    @freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

  • sukub Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported from King, Ontario

    @freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ketanrdc Ketan (@ketanrdc) reported

    @FreedomMobile Hi, I had a prepaid account which expired because freedom mobile failed to execute auto pay on my card. The card is stilI valid and subsequent transactions of freedom mobile have passed without any problem. I had about $500 balance in the account and it was made 0

  • badsquishy86 Nicholas Burke (@badsquishy86) reported

    @freedomsupport are you having network issues related to SMS? I can't seem to send any sms messages. Haven't tested phone calls yet.

  • ketanrdc Ketan (@ketanrdc) reported

    @FreedomMobile Now I am being offered only $100 by your customer care which is not acceptable at all. Customer care says they have authority to only give upto that amount and only back office can approve higher refund.

  • ElvisDeane Elvis Cronenberg (@ElvisDeane) reported

    I was not ignoring you @jamesdeane. @FreedomMobile is down. They’re infected with @RogersHelps.

  • MikeBolger8 Mike Bolger (@MikeBolger8) reported

    @freedomsupport Just explain how i can sit in 1 spot not moving and have to airplane mode my phone 3 times because your network keeps stopping. And god help me if im on 4g. Even with full bars its 0 service.

  • DomChrisOwens Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario

    @johnnyfulton @FreedomMobile There's definitely an issue somewhere, I'm having the same issue, and apparently a lot of other people are as well.

  • veronicag0225 ᏉᎬᏒᎾᏁᎥᏟᎪ🍂 (@veronicag0225) reported

    @freedomsupport my texts won't send, help please! :)

  • Satvind70085516 Satvinder Singh (@Satvind70085516) reported

    @freedomsupport I have been struggling with my e-sim transfer. I haven't been able to use the wifi calling option since I migrated to e-sim. I'm going to switch to some other network if this isn't resolved in next 2 days or if I'm not given a proper resolution. Fed up of chasing you guys.

  • gritgrinder18 Aaron (@gritgrinder18) reported

    @FreedomMobile down, just like their reception. #brutal

  • UhhhRyan Ryan Gray (@UhhhRyan) reported

    @freedomsupport Thanks @FreedomMobile just saw online I can get the same phone from you for $25 cheaper a month with more data. As is right now you’ll get my business. Sorry @virginmobilecan. Sucks to suck