Freedom Mobile Outage Report in Newmarket, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (57%)

2. 

   Phone (31%)

3. 

   Total Blackout (6%)

4. 

   Wi-fi (5%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near Newmarket, Ontario

Latest outage, problems and issue reports in Newmarket and nearby locations:

• Keyvan Golestan (@keyvan_golestan) reported 27 minutes ago from Newmarket, Ontario

  @freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

• memo (@davhuh) reported 35 minutes ago from Aurora, Ontario

  @FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

• Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported 35 minutes ago from King, Ontario

  @freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back

• Marcus Chang Sue (@MarcusChangSue1) reported 56 minutes ago from Newmarket, Ontario

  @freedomsupport Hello. I have been having a problem since yesterday where my messages would not be delivered. I have $99 prepaid plan. Please get back to me! - Marcus

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Mohammad A. Abbas (@abbascalgary) reported 2 minutes ago

  @freedomsupport same here... customer service/agents have no idea

• chaern (@chaern2) reported 5 minutes ago

  @freedomsupport everytime I call this number it said that not in service.

• Satvinder Singh (@Satvind70085516) reported 6 minutes ago

  So unprofessional behavior @FreedomMobile @freedomsupport. My complaint for WIFI-calling is unresolved from past 2 weeks and no hope for resolution from your customer support. Have been chasing from so long but no one ever calls back with resolution. Always misguiding clients.

• Spardington (@spard__) reported 6 minutes ago

  @FreedomMobile It’s brutal when you have a 50g plan really slow LTE than downgraded to 4g than 3G in Mississauga and even worst in Oakville. I’ve used less than 1g of data in the past 2 months on this account and y’all want $150. Cracked!! Never again, will be looking around.

• Dan (@FluX0MonkeY) reported 9 minutes ago

  @FreedomMobile I'm having constant issues paying my bill I have the money in my account and none of my cards are expired nor are my accounts locked now my phone is cut off with no way of turning it back on

• Sagal AKA JuJu (@Sagal_8) reported 11 minutes ago

  @freedomsupport Your staff/dealers should inform the customer of the charge and the fact that it is not charged when you order on the website. Customer service can then apologize for the miscommunication rather than reading me the policy like a soliloquy.

• Kat Chambers (@katastrofunk) reported 15 minutes ago

  @freedomsupport The shipping is by Purolator. The fact it took 5 business days for the shipment to even be started is the main issue here... have an explanation for that?

• vicky liu (@vickyfliu) reported 15 minutes ago

  @freedomsupport I haven’t had service since yesterday. Did something happen to your network ?

• Avtar (@avtar_badesha) reported 17 minutes ago

  @FreedomMobile No Network in Surrey Newton Area ???

• Mary Street (@mary_street) reported 18 minutes ago

  On Freedom Mobile - did not get the AB emergency alert today. Anyone else? #freedomsupport #freedommobile