Freedom Mobile

Freedom Mobile Outage Report in Newmarket, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Newmarket, Ontario 03/31/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (30%)

    Phone (30%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Newmarket, Ontario

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • sukub Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported from King, Ontario

    @freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back

  • davhuh memo (@davhuh) reported from Aurora, Ontario

    @FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

  • keyvan_golestan Keyvan Golestan (@keyvan_golestan) reported from Newmarket, Ontario

    @freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Whorror5 Whorror (@Whorror5) reported

    @freedomsupport I just called to pay via phone… still not working. And it’s not my card because after the phone thing wasn’t working I went to pay my Rogers bill (wifi) and was no issue

  • KPKyeg Kevin Kimmis (@KPKyeg) reported

    @TheLastLinda Glad to know he’s trying. I’m with @FreedomMobile which is cheap but they only have a 4G network. And since Shaw announced the sale to Rogers, which has Videotron buying Freedom, talk of upgrading their network has ceased.

  • Michael70858663 Michael (@Michael70858663) reported

    @freedomsupport Rips off its customers, customer service and management are a joke.

  • VirveAljas Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    @freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."

  • invest2the Invest2theMoon (@invest2the) reported

    @freedomsupport Freedom Service is down in Surrey, BC

  • baldguymcgee BaldGuyWaffles (@baldguymcgee) reported

    @FreedomMobile any issues for Ottawa, ON for outgoing SMS ? Had to send several times to work once type thing. Pls let me know

  • SajidSahir shyan jan (@SajidSahir) reported

    @freedomsupport My network is down in south east calgary..wts is the isssue

  • madmanbrewer David Draper (@madmanbrewer) reported

    @freedomsupport As I have said repeatedly, I paid for the roaming. Yes I was in Windsor the day before but that shouldn't be my problem

  • hector604 Hectorplus.ca ( con AMLO ) (@hector604) reported

    @PrimeBane Looks like freedom mobile network @freedomsupport is down

  • nikayaholmess__ nikayaholmess 👑 (@nikayaholmess__) reported

    @freedomsupport Currently on the phone waiting to speak with a supervisor. The service used to be fantastic when I worked for you guys and it seems it has all went down hill since.