Freedom Mobile

Freedom Mobile Outage Report in Newmarket, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Newmarket, Ontario 03/27/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Newmarket, Ontario

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • keyvan_golestan Keyvan Golestan (@keyvan_golestan) reported from Newmarket, Ontario

    @freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

  • MarcusChangSue1 Marcus Chang Sue (@MarcusChangSue1) reported from Newmarket, Ontario

    @freedomsupport Hello. I have been having a problem since yesterday where my messages would not be delivered. I have $99 prepaid plan. Please get back to me! - Marcus

  • davhuh memo (@davhuh) reported from Aurora, Ontario

    @FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

  • sukub Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported from King, Ontario

    @freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Actinolite Jason White (@Actinolite) reported

    .@FreedomMobile Why can't I buy a phone from your website? Your website and phone support both told me to "go to the store". Ontario is under a stay-at-home order, if you haven't heard.

  • kielaaxcruz kie.la👑 (@kielaaxcruz) reported

    @FreedomMobile has the worst customer reps & service ! Don’t even waste your money on this company

  • Purplegushers Purplegushers (@Purplegushers) reported

    @FreedomMobile @freedomsupport I may not have a lot of followers on Twitter...I don't care. Your support is horrid and your supervisors have no customer service skills..at all...and management is a no show.

  • Salma31097164 Salma (@Salma31097164) reported

    @FreedomMobile freedom is stealing money from my Credit card. I have called 27 times and even a manager that didn’t sound like he was in Canada told me that there is no way he can find out why my credit card is being charged because I’m not a customer.

  • therobmilne Rob Milne (@therobmilne) reported

    @FreedomMobile So if you do actually want to fix anything. Don’t both contacting their support via phone or website. Just contact @freedomsupport They helped me and won back my trust!

  • rk56196339 rk (@rk56196339) reported

    @freedomsupport @FreedomMobile not helpful customer service worst telecom services

  • Salma31097164 Salma (@Salma31097164) reported

    @FreedomMobile They steal money from your credit card when u call they say they can’t help please find a reputable company

  • Anna75403517 Anna (@Anna75403517) reported

    @freedomsupport I am a loyal customer. I have a few lines here. I have referred several of my friends. It seems you are not willing to keep me.

  • JesusPainter72 jesus ferreira junior (@JesusPainter72) reported

    @FreedomMobile Please tell customer service to answer the Fhone

  • JesusPainter72 jesus ferreira junior (@JesusPainter72) reported

    @FreedomMobile Heloooooooooooiiio. Can you please hired smart people to talk on customer service