Freedom Mobile Outage Report in Newmarket, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (60%)

2. 

   Phone (28%)

3. 

   Total Blackout (5%)

4. 

   Wi-fi (5%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near Newmarket, Ontario

Latest outage, problems and issue reports in Newmarket and nearby locations:

• memo (@davhuh) reported 10 seconds ago from Aurora, Ontario

  @FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

• Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported 14 minutes ago from King, Ontario

  @freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back

• Keyvan Golestan (@keyvan_golestan) reported 50 minutes ago from Newmarket, Ontario

  @freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Liam (@Vahkiti) reported one second ago

  @freedomsupport I should also mention that since the device was the best one I could get for $0, and it was out of stock online, (and presumably still is since it's no longer in production) I was not given a choice but to go down to the store, or else I would have ordered online and saved money.

• jennifer stephens (@ohnojen) reported a minute ago

  @FreedomMobile Your company is horrid. Please improve your customer service and policies ASAP

• Tommy Christensen (@TCHWRX) reported a minute ago

  @freedomsupport can you stop sending me emails every 15 minutes informing me that I cancelled my service with you? I have been receiving these since noon.

• EMO LEBLANC™©® - G.O.A.T.- RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported 4 minutes ago

  @freedomsupport As you found out Yes you have to be a current or former @ShawInfo customer in order to get @FreedomMobile Home Internet !

• Dennis Lee (@Goalee39Lee) reported 4 minutes ago

  @freedomsupport Your agent was just being extremely rude in her sarcastic tone. Did not appreciate it and I did let her know about it and asked for her Supervisor but of course, was kept on hold till neverland so I hung up. There's really no point in me going back to this now. Fed up and tired.

• sophie assal (@sophilosophie14) reported 5 minutes ago

  @TikTokCanada @FreedomMobile My account kittycooters3000 was banned for "self-harm" i never did such things, i believe my account may have been hacked or it was someone who reported me even if i didn’t do anything wrong and i got banned. I have been messaging you for weeks and NO one helps

• John from 🇨🇦 (@worldmeetjohn) reported 5 minutes ago

  @Brightstar Don't bother getting @Brightstar plans. I have a phone protection plan through Canada's @FreedomMobile and it's a scam. I pay $9/month on a 2-year contract - that's $216 over the contract. My screen cracked, and I'm being told it's $129 to fix. That's $390 after tax!!

• jennifer stephens (@ohnojen) reported 5 minutes ago

  @FreedomMobile Please work in listening to customers. Your customer service is subpar and get rid of double verification. So when calling should take 6 verifications via 3 modes to verify who I am. No other cell service provider does this.

• Rik Ro (@ungullibleguy) reported 6 minutes ago

  @FreedomMobile Freedom mobile has the worst customer service ever! Would not recommend.

• Samia (@samianathan) reported 6 minutes ago

  @FreedomMobile Don’t trust Freedom! Was lied to that I’d get a call from higher management, two days later nothing! The whole chat and phone CS team is highly incompetent and horrible! They’ve made multiple mistakes on my account over the last few days and my issue has still not been resolved