Freedom Mobile

Freedom Mobile Outage Report in Newmarket, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Newmarket, Ontario 02/07/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Newmarket, Ontario

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • keyvan_golestan Keyvan Golestan (@keyvan_golestan) reported from Newmarket, Ontario

    @freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

  • davhuh memo (@davhuh) reported from Aurora, Ontario

    @FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

  • sukub Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported from King, Ontario

    @freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back

  • MarcusChangSue1 Marcus Chang Sue (@MarcusChangSue1) reported from Newmarket, Ontario

    @freedomsupport Hello. I have been having a problem since yesterday where my messages would not be delivered. I have $99 prepaid plan. Please get back to me! - Marcus

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DOPEboyTHC DOPEboyTHC (@DOPEboyTHC) reported

    @freedomsupport Time to leave freedom mobile I guess. No way to run a business using freedom mobile as the carrier. No compensation or nothing. Absolutely horrible.

  • gdsmth SAL (@gdsmth) reported

    @freedomsupport Thanks. My bad experience was actually with Samsung Canada directly through their website. Let's see the outcome of this promo first.

  • TravelEatAwe RHO (@TravelEatAwe) reported

    @freedomsupport A lot of song and dance. I’ll wait to see any results. The runaround just to get basic service from @FreedomMobile is ridiculous.

  • baseball_layne Layne Douglas (@baseball_layne) reported

    @freedomsupport @B3autifullK Not sure about double charging, but definitely some kind of payment system issues. I was in store today, paid my bill in-person, and they can see the payment apparently but it was stuck/not being reflected on my account. Apparently put a issue ticket in for it.

  • CostaLariva gi_gi (@CostaLariva) reported

    @FreedomMobile your customer service is bad. I have asked to speak to a manger and they told me they where going to call me back. The supervisor can’t do anything about the agents inability of do their job.

  • baseball_layne Layne Douglas (@baseball_layne) reported

    @freedomsupport Thanks. Definitely some kind of issue, they said they will contact me when resolved, likely end of day today or tomorrow. At one point they showed me their screen; it was just spinning wheels

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @AwfulMcbad @FreedomMobile You don't know how many times I assumed without checking the balance before making a payment. :O I was $3 off a few months ago (forgot about an international call I made by accident, damn call forwarding, person was on vacation). Pay directly via freedom's website if urgent.

  • Discharger007 discharger (@Discharger007) reported

    @FreedomMobile St. John's, NL taken from Signal Hill

  • TopLeftCorner2 TopLeftCorner2 (@TopLeftCorner2) reported

    @freedomsupport Hey there, J.L.! Read again. ⬆︎ I wasn't talking about your website, but your app. Aside from shutting down & restarting my phone (which I did, three times, with the same result on both cell & wifi networks), what would you suggest?

  • FlipFlapp 187 Proof (@FlipFlapp) reported

    @freedomsupport Still down, so that's going on 8 hours? And the post was 2 hours ago? Shame on that decision to wait so long. That's ridiculous. I guess we are all screwed if our wireless communications go out....