Freedom Mobile Outage Report in Newmarket, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (18%)
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Wi-fi (7%)
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Total Blackout (6%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Newmarket, Ontario
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Marcus Chang Sue
(@MarcusChangSue1) reported
from
Newmarket, Ontario
@freedomsupport Hello. I have been having a problem since yesterday where my messages would not be delivered. I have $99 prepaid plan. Please get back to me! - Marcus
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Keyvan Golestan
(@keyvan_golestan) reported
from
Newmarket, Ontario
@freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.
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memo
(@davhuh) reported
from
Aurora, Ontario
@FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.
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Sukumar (Suku) சுகு Balasubramaniam
(@sukub) reported
from
King, Ontario
@freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. Mic
(@TheRealMrMic) reported
@freedomsupport having issues with my service…. My data is still being choked out even though the billing cycle has reset… And I have not used 5 gigs of data in Less the. 15 hrs
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Shukla
(@Neelshuk1) reported
@FreedomMobile Freedom mobile are cheats! I got new number on Sept 02, which never started, I visited their rep NUMEROUS times, called their stupid cust care 100s of times, no resolution, they have been deducting my account for last 3 months. Even after canceling the account.
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Inugami
(@JMA_Inugami) reported
Jesus Christ @TELUS if you can’t give me data when I have 3 out of 4 bars of a 5G signal, then what ******** am I paying you for?! I may as well be on @FreedomMobile!
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TristanIsfeld
(@TristanWebDev) reported
After contacting the support team via SMS the issue was not resolved. However after contacting the support team on Twitter they were very pleasant and resolved the issues! Thank you @FreedomMobile support team!
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emc150
(@emc150) reported
@freedomsupport my network has been dropping to national off and on for the past 40min or so, and my messages won't send. What's up with the Ottawa area?
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Mohini Sharma
(@mohini7095) reported
2 hour chat with my dear @FreedomMobile just to make a call to Canada. I deserve something to help you find a case patiently and to improve your services. END RESULT: No luck 🫥 #freedommobile
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Kevin Corrales
(@RedCodeKevin) reported
@freedomsupport I need urgent help. I was automatically charged a certain amount and the top up amount is NOW showing a higher amount than it should be. Help!
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Jules of the Rain
(@Jules202277) reported
@freedomsupport Thank you for your response! Likewise told me that the processing fee starts from $139 and goes upto $499. Seems like either you are not updated or they are charging more. I have been following up with them since Oct 16; still no resolution! Complained to CCTS
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Max
(@Max60840129) reported
@FreedomMobile Horrible customer service
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mike o
(@hdonty) reported
from
Oshawa, Ontario
@freedomsupport been a customer for over 4 years and trying to port my number out from Freedom to another cell company because I don't get service in my new condo so I need to leave my residence to make a call. It been 10 days now and Freedom is still not working on it?