Freedom Mobile

Freedom Mobile Outage Report in Newmarket, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Newmarket, Ontario 08/29/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (39%)

    Internet (39%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Newmarket, Ontario

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • sukub Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported from King, Ontario

    @freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back

  • keyvan_golestan Keyvan Golestan (@keyvan_golestan) reported from Newmarket, Ontario

    @freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

  • davhuh memo (@davhuh) reported from Aurora, Ontario

    @FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

  • MarcusChangSue1 Marcus Chang Sue (@MarcusChangSue1) reported from Newmarket, Ontario

    @freedomsupport Hello. I have been having a problem since yesterday where my messages would not be delivered. I have $99 prepaid plan. Please get back to me! - Marcus

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ColonelAngus17 Colonel Angus 💜 (@ColonelAngus17) reported

    @freedomsupport You just don't have service there. I signed up and moved. I still pay the bill. I just have to use wi-fi if I need to make a phone call. It doesn't work as a phone.

  • LiberalAndProu3 LiberalAndProud (@LiberalAndProu3) reported

    @freedomsupport Oh hey, one of your arab reps hung up on me because I accidentally said "F" in the middle of a sentence. Way to enrage a customer who's hardly keeping it together over your failures as a corporation. I get treated like garbage because your company doesn't work? Really?

  • OldStockCAN Old Stock Canadian (@OldStockCAN) reported

    @FreedomMobile The phone is expensive crap with nothing in the way of innovation.

  • 82bonez Bonez (@82bonez) reported

    @FreedomMobile Freedom has the most strict credit requirements and the worst network ever. No thanks

  • Anand11112293 Anand (@Anand11112293) reported

    @FreedomMobile I am amazed by the response your customer sevi ve or your store guys give. I applied for a pre preset of iPhone pro 14 and when I calm customer today they say they have no idea, I call the store that I did pre order from they say they have no idea. Amazing…

  • stockharold Harold (@stockharold) reported

    @FreedomMobile Please do not purchase an iPhone 14 with Freedom, what is the point of having such an advanced phone on an ancient network that runs 3G most of the time

  • bjdk bjdk (@bjdk) reported

    @GeekyGoldenberg @FreedomMobile If you use self service, Rogers waves the setup fee

  • __Kkkkkkk____ KK (@__Kkkkkkk____) reported

    @Rootbrian_ @marsmarine462 @FreedomMobile Tbh koodo aint bad

  • Dogtor_Evie Evie (@Dogtor_Evie) reported

    @freedomsupport you guys mistakenly billed me for over $100 in roaming data fees when I had a roaming data package and got refunded. I'm still being billed roaming data charges when I have a package. I'm in the USA and bought 1gb of data that I've not used up Wtf?

  • AliceRoseAnew Mx Penny Rose 🌹 (@AliceRoseAnew) reported

    Today is my last day of being a customer of @FreedomMobile. Changing my account name should not be harder than cancelling my service and arranging service with one of your competitors. The manager at my local store was apathetic and told me to visit a different store. So I will.