Freedom Mobile Outage Report in Newmarket, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (67%)

2. 

   Phone (18%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Newmarket, Ontario

Latest outage, problems and issue reports in Newmarket and nearby locations:

• Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported 8 minutes ago from King, Ontario

  @freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back

• Keyvan Golestan (@keyvan_golestan) reported 25 minutes ago from Newmarket, Ontario

  @freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

• memo (@davhuh) reported 40 minutes ago from Aurora, Ontario

  @FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Scott (@Scotty_McQ) reported 5 minutes ago

  @freedomsupport Ah I checked Reddit and other users are confirming there is instead an issue. So I guess there is something going on as an fyi

• Charlie Currie (@CharlieCurrie) reported 7 minutes ago

  @freedomsupport Yeah, well they aren't helping out very much. I've tried in two Twitter accounts and a Facebook messenger. I keep getting robots. Really stupid robots.

• Melina (@m_rodway) reported 9 minutes ago

  @FreedomMobile what is you retentions number you are about to loose a loyal customer!

• James (@James05976664) reported 9 minutes ago

  @freedomsupport Shaw mobile hotspot is supposed to be accessible via Freedom Mobile and has been, but now it's asking me to sign in. What's going on?

• ianbradley (@MrBradley101) reported 11 minutes ago

  @freedomsupport No but what you can do is send somebody from corporate down and check it out for themselves I'm not going to send you a DM because it does absolutely nothing or maybe look at the reviews what people say about that store

• p8r8s (@p8r8s) reported 11 minutes ago

  Hi @freedomsupport I’m permanently moving from Canada to UAE (Dubai). And I want to keep my mobile phone number for 2FA etc. I’ve been told your $99 prepaid plan would be an interesting option. If I transferred to it, would my phone work in UAE (or do you have network partners)?

• Scott (@Scotty_McQ) reported 12 minutes ago

  @freedomsupport is there any known website issues right now? I can't seem to log in. I've tried on a few different devices and it's just stays on the loading orange login spinning circle

• Galin Tranov (@Tranov1) reported 12 minutes ago

  @freedomsupport is not able to help customers in case of spoofing the only way out is changing the number which if not a good resolution at all.

• Galin Tranov (@Tranov1) reported 13 minutes ago

  @freedomsupport @freedomsupport is not able to help customers in case of spoofing the only way out is changing the number which if not a good resolution at all. My phone is ringing non stop people complaining receiving calls from me and I did not call them. Freedom mobile please help!

• ianbradley (@MrBradley101) reported 17 minutes ago

  @freedomsupport When it comes to customer service do not go to the one on Thorold stone road in Niagara falls they are the most ignorant people there I have ever met and I feel embarrassed cuz I sent people there and I got nothing but bad response back by my friends and family