Freedom Mobile

Freedom Mobile Outage Report in Newmarket, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Newmarket, Ontario 12/12/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Newmarket, Ontario

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • MarcusChangSue1 Marcus Chang Sue (@MarcusChangSue1) reported from Newmarket, Ontario

    @freedomsupport Hello. I have been having a problem since yesterday where my messages would not be delivered. I have $99 prepaid plan. Please get back to me! - Marcus

  • davhuh memo (@davhuh) reported from Aurora, Ontario

    @FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

  • sukub Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported from King, Ontario

    @freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back

  • keyvan_golestan Keyvan Golestan (@keyvan_golestan) reported from Newmarket, Ontario

    @freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • the905guy 🇨🇦Matthew Dunn🇨🇦 (@the905guy) reported

    @freedomsupport every time i try and switch my SIM to a ESim the website says there is a problem. Server Error or some other random issue. is this something I need to go to a store for?

  • Crackmacs cm (@Crackmacs) reported

    @gfinockio @koodo @FreedomMobile Mr went with freedom. Hes never been a client. Looking forward to seeing if they have improved

  • LouisStorme Louis-Xavier Storme (@LouisStorme) reported

    @FreedomMobile I received an authorization request which is a fraud! Freedom Mobile Notification: We received a request to transfer 613xxxyyyy to another service provider. An authorization request was sent to the number that initiated the transfer. If you have any questions,....

  • KateKutka Cousin Kate (@KateKutka) reported

    @FreedomMobile What are the best times to GET THRU to customer service over phone? The assistance I need is not offered online and the wait times are outrageous.

  • Takinagrumpy T.J. Smola (@Takinagrumpy) reported

    @FreedomMobile my texting has been down since 6pm christmas day everything else works fine. Anyone else have this issue?

  • StinsonAF Adriana (@StinsonAF) reported

    @freedomsupport having issues sending MMS. Anything down?

  • Crackmacs cm (@Crackmacs) reported

    Will be switching from @Koodo to @FreedomMobile today. Phone service has been great for me (Mrs CM has constant tech issues), but the customer service has been awful every single time. Going from $58 for 10gb to $45 for 20gb /mo.

  • letsgetout YourMaster (@letsgetout) reported

    @FreedomMobile Left with my poor girl in tears after being screwed by the rude store rep trying to scam us lying about everything and shouting. Her current plan got screwed and her protection plan on her current phone removed which he said he can’t do anything about to put back after cancel..

  • sadgirlolo Louise (@sadgirlolo) reported

    @FreedomMobile so I’m trying to pay my account and I can’t????? Wtf

  • KeilKeri Keri Keil (@KeilKeri) reported

    @freedomsupport Been on a call for 3 hrs trying to get a bill resolution and supervisor and agents were of no help. I will be porting my service over to Rogers tomorrow after 8/9 years with Freedom/Wind mobile.