Freedom Mobile

Freedom Mobile Outage Report in Newmarket, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Newmarket, Ontario 03/17/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (32%)

    Phone (32%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Newmarket, Ontario

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • keyvan_golestan Keyvan Golestan (@keyvan_golestan) reported from Newmarket, Ontario

    @freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

  • MarcusChangSue1 Marcus Chang Sue (@MarcusChangSue1) reported from Newmarket, Ontario

    @freedomsupport Hello. I have been having a problem since yesterday where my messages would not be delivered. I have $99 prepaid plan. Please get back to me! - Marcus

  • sukub Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported from King, Ontario

    @freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back

  • davhuh memo (@davhuh) reported from Aurora, Ontario

    @FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Rui_MP_Carvalho Rui Carvalho (@Rui_MP_Carvalho) reported

    @freedomsupport $243.00+ for roaming charges that I never got to use!!! Freedom Mobile is A SCAM!

  • krsthne Mᴀʀɪᴀ Cʜʀɪsᴛɪɴᴀ ♕ (@krsthne) reported

    that moment when you wanna ask one of the associate @FreedomMobile Sunridge if they're happy with their job. because he doesn't look please while helping customers. =)) thanks for the bad customer service.

  • MattOnDemand Matt Fraser (@MattOnDemand) reported

    Oh @FreedomMobile you need to finally break down the wall and let us use our phones everywhere in Canada. @Videotron only operates in Quebec; yet they have national data built into their plans. And I don’t mean the tiny buckets of 500mb you give us…. Sigh.

  • JStoeckl ✨ Twiglymcgee 👾 (@JStoeckl) reported

    @FreedomMobile Charging me for a service I didn't even use, then not be able to tell me how much my refund is, and make me wait up to 45 days for the refund (of a charge on a line i CANCELLED) saying, your hands are tied? ******** business are you running?

  • Kodes Kody @🏡. (@Kodes) reported

    Having the worst experience with @FreedomMobile right now. Cancelled an unused line in August, but they didn't update their system. Then they continued to bill in stealth, until we get a collections agency letting us know there's an outstanding amount.

  • Enefaaerex1 Enefa-a Erekosima🇨🇦 (@Enefaaerex1) reported

    @freedomsupport @Apple And @Apple asked that I take it back to Freedom Mobile. After exhausting everything I could, I think I will be needing the help of the media and a good lawyer to see this through this.

  • LorcanDuval carsoflondonontario (@LorcanDuval) reported

    @freedomsupport How do I access Freedom mobile Nationwide data I have 1 GB I need it for when I'm in school because we don't have any service inside our school

  • carloc58372605 carlo c (@carloc58372605) reported

    @freedomsupport Hi there Freedom Mobile, I am a long time customer of yours. I am messaging because I am flying to Manila tomorrow and I’m going to be there for around 3/4 months. I was wondering if you guys could hold my account/while I’m there? Thank you very much.

  • MAAWLAW Mark Warner (@MAAWLAW) reported

    “In its initial appeal… the @CompBureau argued that the #Competition Tribunal made two legal errors: it acted outside its jurisdiction by considering the divestiture of @FreedomMobile alongside the original [@Rogers / #Shaw] deal, and it did so without the bureau’s consent.”🤔

  • Satya_SRT Satya (@Satya_SRT) reported

    @FreedomMobile when I called on your customer care number, they are saying it is not possible to revert back to the previous plan.