Freedom Mobile

Freedom Mobile Outage Report in Newmarket, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Newmarket, Ontario 03/21/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (32%)

    Phone (32%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Newmarket, Ontario

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • keyvan_golestan Keyvan Golestan (@keyvan_golestan) reported from Newmarket, Ontario

    @freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

  • sukub Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported from King, Ontario

    @freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • StinsonAF Adriana (@StinsonAF) reported

    @freedomsupport I am having issues with calls today. Is the network down?

  • StephhChao Steph ✌🏼 (@StephhChao) reported

    @FreedomMobile your website is honestly terrible can you please let me log in to my account lol I’m literally trying to give you money and can’t

  • Tiasenpai_TTV Tia Senpai (@Tiasenpai_TTV) reported

    I have yet to have a good customer service experience with them, literally the most user unfriendly phone company that exists @FreedomMobile

  • RoyUrbanozo Roy Urbanozo (@RoyUrbanozo) reported

    Glad to be a @FreedomMobile & @koodo customer today.

  • geebs1983 Jordan Downey (@geebs1983) reported

    @freedomsupport why does it take so long to get anyone on the phone for support, waiting 45 mins on hold now

  • kaclk Kayle Clark (@kaclk) reported

    I’m also seeing that @FreedomMobile/@ShawInfo mobile line is similarly showing intermittent 0 bars. Is this related since Freedom roams mostly on the Rogers network?

  • Fiona04201414 Fiona (@Fiona04201414) reported

    @TheJUNOAwards @FreedomMobile The gate at my home was locked not by me on April 13 ! I was unable to get into my own home until a lock smith came to open the gate with difficulty !!! Reported to 'police' but they will not help at all and said they can see nothing suspicious ! Hong Kong is no longer safe!

  • IkeaLikesMe Pseudo Nym (@IkeaLikesMe) reported

    @freedomsupport Hi, I'm trying to log into My Account. After I type in the verification code, it just resets to the same login page. I've tried this three times in two different browsers (Chrome, Edge). Is there something wrong with the login page right now?

  • brycxz the m (@brycxz) reported

    @lherealchieff @FreedomMobile help 🙏🏻

  • duhaime_michael Michael Duhaime (@duhaime_michael) reported

    @freedomsupport same issues here...phone tells me my service has been suspended even though I'm on auto pay and paid on Apr 9. Can't log into website either, tried 5 times. What's going on????