Freedom Mobile Outage Report in Newmarket, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (59%)
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Phone (31%)
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Total Blackout (5%)
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Wi-fi (4%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Newmarket, Ontario
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Keyvan Golestan
(@keyvan_golestan) reported
from
Newmarket, Ontario
@freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.
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Sukumar (Suku) சுகு Balasubramaniam
(@sukub) reported
from
King, Ontario
@freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back
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memo
(@davhuh) reported
from
Aurora, Ontario
@FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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GNU/Linux-using Rootbrian's updates and thoughts
(@Rootbrian_) reported
@Cystichygroma82 @FreedomMobile Turn on Wi-Fi calling and your devices inability to get signal inside your own home or workplace will be resolved. It's that simple.
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Kimakazee👻
(@Kimakazee_) reported
Honestly, worst service ive ever gotten from @FreedomMobile what a joke man, has the option to suspend your service, which i did under the impression i wouldnt be charged, and yet they still charge me and wont even entertain the fact that its misleading and wont help me at all
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RARI
(@skrariofficial) reported
@FreedomMobile activated my account, took my money when I’m on prepaid plan without alerting me or giving me my service. This might be a mistake from them but if nobody replies me, uploading full video recording of my conversation with their poor customer service who didn’t care
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ChristineJ
(@BossMommaCJ) reported
@DomChrisOwens @FreedomMobile Way beyond what I understand about wireless service.
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Tanya
(@Tachfer85) reported
@FreedomMobile I have called,I have emailed I have done everything that I have being asked to do. So I can get my receipt of my phone from you guys it’s being months. I need the receipt so apple can unlock the phone. Please help
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Raymond Lee
(@raymondlee11) reported
@freedomsupport are there any issues with text messages today?
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Terri Rowan RMT (she/her or they/them)
(@tlrowanrmt) reported
I know us Canadians are getting pretty hosed on our cell phone plans but @FreedomMobile just charged me a $45 connection fee for a new phone despite being an existing customer with a number already connected.
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ChristineJ
(@BossMommaCJ) reported
@DomChrisOwens @FreedomMobile The service they offer is somewhat specialized hence the pricing/price gouging. I'm guessing as a freelancer you have a business number. Usually better service for businesses. Business/home internet is through bell still. Fibe.
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Terri Rowan RMT (she/her or they/them)
(@tlrowanrmt) reported
@kkeen0 @FreedomMobile I have. Been on text with customer support for the past two days. They just keep saying the fee is non-refundable.
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Kimakazee👻
(@Kimakazee_) reported
holy hell, I have NEVER dealt with someone so rude as i did today with @freedomsupport , thankfully i saved the conversation, but you guys need to teach your employees what customer service actually is, instead of berating the customer and making them feel stupid.