Freedom Mobile

Freedom Mobile Outage Report in Newmarket, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Newmarket, Ontario 03/13/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (34%)

    Phone (34%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Newmarket, Ontario

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • sukub Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported from King, Ontario

    @freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back

  • davhuh memo (@davhuh) reported from Aurora, Ontario

    @FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

  • MarcusChangSue1 Marcus Chang Sue (@MarcusChangSue1) reported from Newmarket, Ontario

    @freedomsupport Hello. I have been having a problem since yesterday where my messages would not be delivered. I have $99 prepaid plan. Please get back to me! - Marcus

  • keyvan_golestan Keyvan Golestan (@keyvan_golestan) reported from Newmarket, Ontario

    @freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • herJulz JULZ (@herJulz) reported

    @FreedomMobile Thanks for your HORRIFIC customer service and @Moto for not standing by your products!! #lessonlearned

  • stclairwest1975 Paolo (Paul) 🇨🇦🇮🇹 (@stclairwest1975) reported

    @FreedomMobile I get 40 GB of 5G data for $85 with one of your competitors. Why are you delaying 5G network service?

  • Piotrack Peter (@Piotrack) reported

    @FreedomMobile Keep getting "network unavailable" on my pixel 6. Vancouver through Surrey and everywhere in-between. :( 0979

  • herJulz JULZ (@herJulz) reported

    After wasting my entire day due to your disinterest in keeping your customers @FreedomMobile and @freedomsupport zero resolution was made #thanksfornothing

  • thepaladin68 Khalid Mian (@thepaladin68) reported

    @FreedomMobile I would if it weren’t for the horrible signal reception

  • elfie_dzee 𓂀𝑩𝒖𝒍𝒎𝒂ˣᵒ⨀ ⁷ ♡︎ᴊ.ʟ & ᴍ♡︎ (@elfie_dzee) reported

    @FreedomMobile Your messaging support system is horrible. I can't even activate my new SIM card. I've clicked "I need help" five times now and I got no response with regards to activating my SIM card. Wtf is this!?

  • RudyFrost01 RUDY FROST 🥷 (@RudyFrost01) reported

    Hey @FreedomMobile @FreedomSupport my phone’s cut off right now and I’m trying to login so I can pay my bill but I keep getting a blank white page with a “503 Service Temporarily Unavailable” message. Heaven forbid if there’s an emergency and I need my phone. WTF is going on? 🤬

  • apihtawikosisan âpihtawikosisân (@apihtawikosisan) reported

    @KimTallBear @FreedomMobile Damn, it seems like all the carriers run the same scam. So much for options.

  • AdamGlazier4 Adam Glazier (@AdamGlazier4) reported

    @FreedomMobile I payed my prepaid bill yesterday and you cancelled my service today and won’t refund me what a way to treat customers I only got 3 hours of service for 67.50 what a joke

  • TheyNamedMeJay Jay (@TheyNamedMeJay) reported

    Do any mobile carriers offer actual free phones on contract? I’ve been with @freedomsupport for years despite their service. They sent me a letter saying I’m eligible for a new $0 phone. When I go in, they agree, as long as I pay off the phone at $35/month…for a free phone.