1. Home
  2. Companies
  3. Freedom Mobile
  4. East York, Ontario
Freedom Mobile

Freedom Mobile Outage Report in East York, Ontario

Why is my Freedom Mobile service not working?

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in East York, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in East York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 33% Phone (33%)
  • 5% Total Blackout (5%)
  • 4% Wi-fi (4%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near East York, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.

CityProblem TypeReport Time
Toronto Phone 6 hours ago
Toronto Internet 13 days ago
Toronto Internet 22 days ago
Toronto Internet 25 days ago
Toronto Internet 27 days ago
Toronto Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near East York, Ontario

Latest outage, problems and issue reports in East York and nearby locations:

  • sungmanitu2020
    SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.

  • MetroManTO
    Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    @FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.

  • katlikethief
    kat (@katlikethief) reported from Toronto, Ontario

    @freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...

  • njmckenzie
    ПΣЯM © (@njmckenzie) reported from Toronto, Ontario

    @freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!

  • sungmanitu2020
    SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.

  • sungmanitu2020
    SungManitu/2020 (@sungmanitu2020) reported from The Beaches, Ontario

    @freedomsupport I feel I pay what is satisfactory for service but it maybe an issue I need to address with my LG phone manufacturer !

  • bobsakomano
    azhar (@bobsakomano) reported from Toronto, Ontario

    @freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST

  • USATAlexHSingh
    Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company

  • sungmanitu2020
    SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !

  • OtarineMusic
    rin (@OtarineMusic) reported from Toronto, Ontario

    @freedomsupport is there any information as to when Freedom intends to launch its 5G service?

  • sungmanitu2020
    SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.

  • StutterLoudly
    Brian (Stuttering Loudly) (@StutterLoudly) reported from Toronto, Ontario

    .@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.

  • HBchic_Jade
    Jan J (@HBchic_Jade) reported from Toronto, Ontario

    @FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks

  • jhndryl
    John Daryl  (@jhndryl) reported from Toronto, Ontario

    @freedomsupport Thank you. Hopefully this gets to fix the issue.

  • DelroyDyer89
    Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • USATAlexHSingh
    Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....

  • andreammscott
    Call Me Scotty (@andreammscott) reported from Toronto, Ontario

    @freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?

  • sungmanitu2020
    SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !

  • krixthyan
    Cristian Arango (@krixthyan) reported from Toronto, Ontario

    Is @FreedomMobile the worst mobile company? Hint: Yes

  • USATAlexHSingh
    Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mj_baig
    Mirza Junaid Baig (@mj_baig) reported

    @FreedomMobile What has happened to your customer service? It has really gone downhill. I had a simple request—one that I’ve had completed easily in the past—but this time your agents are making it unnecessarily difficult.

  • JamesKello
    James Kellough (@JamesKello) reported

    @FreedomMobile Do you currently have an outage in West Winnipeg and if so, what's your ETR?

  • JamesKello
    James Kellough (@JamesKello) reported

    @FreedomMobile Do you currently have an outage in West Winnipeg and if so, what's your ETR?

  • Grenhook
    IGâméCömpétîtîvé🇨🇦 (@Grenhook) reported

    @FreedomMobile Sign in for the website is not working for either Text or Email code to log in. (2:20AM ET)

  • Grenhook
    IGâméCömpétîtîvé🇨🇦 (@Grenhook) reported

    @FreedomMobile Sign in for the website is not working for either Text or Email code to log in. (2:20AM ET)

  • JamesKello
    James Kellough (@JamesKello) reported

    @FreedomMobile Do you currently have an outage in West Winnipeg and if so, what's your ETR?

  • catstclaire
    Catherine St.Claire (@catstclaire) reported

    @FreedomMobile Tonight I had the pleasure of dealing with Diane Lynn from Victoria, BC. I ran into data issues and couldn't access anything. Diane solved the issue in 3 minutes. What a delight. Thanks, Diane. You're the epitome of what CS should be! Freedom, get more Dianes!

  • JamesKello
    James Kellough (@JamesKello) reported

    @FreedomMobile Do you currently have an outage in West Winnipeg and if so, what's your ETR?

  • JamesKello
    James Kellough (@JamesKello) reported

    @FreedomMobile Do you currently have an outage in West Winnipeg and if so, what's your ETR?

  • Grenhook
    IGâméCömpétîtîvé🇨🇦 (@Grenhook) reported

    @FreedomMobile Sign in for the website is not working for either Text or Email code to log in. (2:20AM ET)