Freedom Mobile outages and service status in East York, Ontario

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Freedom Mobile generated 0 outage signals in the last 24 hours around East York, including 0 direct reports.
The most common problems reported in this area mention Phone and Internet.

Phone (75%)
Internet (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in East York, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in East York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 30, 7:40 PM EDT	0	0
Apr 30, 8:00 PM EDT	0	0
Apr 30, 8:20 PM EDT	0	0
Apr 30, 8:40 PM EDT	0	0
Apr 30, 9:00 PM EDT	0	0
Apr 30, 9:20 PM EDT	0	0
Apr 30, 9:40 PM EDT	0	0
Apr 30, 10:00 PM EDT	0	0
Apr 30, 10:20 PM EDT	0	0
Apr 30, 10:40 PM EDT	0	0
Apr 30, 11:00 PM EDT	0	0
Apr 30, 11:20 PM EDT	0	0
Apr 30, 11:40 PM EDT	0	0
May 1, 12:00 AM EDT	0	0
May 1, 12:20 AM EDT	0	0
May 1, 12:40 AM EDT	0	0
May 1, 1:00 AM EDT	0	0
May 1, 1:20 AM EDT	0	0
May 1, 1:40 AM EDT	0	0
May 1, 2:00 AM EDT	0	0
May 1, 2:20 AM EDT	0	0
May 1, 2:40 AM EDT	0	0
May 1, 3:00 AM EDT	0	0
May 1, 3:20 AM EDT	0	0
May 1, 3:40 AM EDT	0	0
May 1, 4:00 AM EDT	0	0
May 1, 4:20 AM EDT	0	0
May 1, 4:40 AM EDT	0	0
May 1, 5:00 AM EDT	0	0
May 1, 5:20 AM EDT	0	0
May 1, 5:40 AM EDT	0	0
May 1, 6:00 AM EDT	0	0
May 1, 6:20 AM EDT	0	0
May 1, 6:40 AM EDT	0	0
May 1, 7:00 AM EDT	0	0
May 1, 7:20 AM EDT	0	0
May 1, 7:40 AM EDT	0	0
May 1, 8:00 AM EDT	0	0
May 1, 8:20 AM EDT	0	0
May 1, 8:40 AM EDT	0	0
May 1, 9:00 AM EDT	0	0
May 1, 9:20 AM EDT	0	0
May 1, 9:40 AM EDT	0	0
May 1, 10:00 AM EDT	0	0
May 1, 10:20 AM EDT	0	0
May 1, 10:40 AM EDT	0	0
May 1, 11:00 AM EDT	0	0
May 1, 11:20 AM EDT	0	0
May 1, 11:40 AM EDT	0	0
May 1, 12:00 PM EDT	0	0
May 1, 12:20 PM EDT	0	0
May 1, 12:40 PM EDT	0	0
May 1, 1:00 PM EDT	0	0
May 1, 1:20 PM EDT	0	0
May 1, 1:40 PM EDT	0	0
May 1, 2:00 PM EDT	0	0
May 1, 2:20 PM EDT	0	0
May 1, 2:40 PM EDT	0	0
May 1, 3:00 PM EDT	0	0
May 1, 3:20 PM EDT	0	0
May 1, 3:40 PM EDT	0	0
May 1, 4:00 PM EDT	0	0
May 1, 4:20 PM EDT	0	0
May 1, 4:40 PM EDT	0	0
May 1, 5:00 PM EDT	0	0
May 1, 5:20 PM EDT	0	0
May 1, 5:40 PM EDT	0	0
May 1, 6:00 PM EDT	0	0
May 1, 6:20 PM EDT	0	0
May 1, 6:40 PM EDT	0	0
May 1, 7:00 PM EDT	0	0
May 1, 7:20 PM EDT	0	0
May 1, 7:40 PM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near East York, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.

City	Problem Type	Report Time
Toronto	Phone	9 days ago
Toronto	Internet	11 days ago
Toronto	Phone	20 days ago
Toronto	Phone	24 days ago
Toronto	Internet	1 month ago
Toronto	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near East York, Ontario

Latest outage, problems and issue reports in East York and nearby locations:

Laura (@llsebben) reported 5 minutes ago from Toronto, Ontario
Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport
Willem de Ruijter (@Willem_Michael) reported 7 minutes ago from Toronto, Ontario
I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng
Cubby (@Cubby1412) reported 7 minutes ago from The Beaches, Ontario
@FreedomMobile I phoned. Was told to go to another provider. Awesome customer support.
Pedro Marques (@MetroManTO) reported 8 minutes ago from Toronto, Ontario
@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.
rin (@OtarineMusic) reported 10 minutes ago from Toronto, Ontario
@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
Cubby (@Cubby1412) reported 16 minutes ago from The Beaches, Ontario
Such a shame. Leaving @FreedomMobile after 13 years. No loyalty to their customers. Ive tried, get get any customer support. Hello Fido. #freedommoblie #fido #Toronto
Virve Aljas (@VirveAljas) reported 17 minutes ago from Toronto, Ontario
@freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.
Shuaeb Reza Chaudhary (@ShuaebReza) reported 17 minutes ago from Henry Farm, Ontario
@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!
Bruno Garcia (@brungarc) reported 18 minutes ago from Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported 22 minutes ago from Toronto, Ontario
@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!
Freedom Customer (@CustomerFreedom) reported 27 minutes ago from Toronto, Ontario
@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
Duane Grady (@Renoversity) reported 28 minutes ago from Toronto, Ontario
@Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile
FabSab44 (@Sab44Fab) reported 34 minutes ago from Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
Cubby (@Cubby1412) reported 41 minutes ago from The Beaches, Ontario
@FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.
John Daryl (@jhndryl) reported 47 minutes ago from Toronto, Ontario
@freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks
Mike Bates (@joemayo17) reported 52 minutes ago from Toronto, Ontario
@freedomsupport I haven’t been able to login to my account all day. What’s going on?
azhar (@bobsakomano) reported 52 minutes ago from Toronto, Ontario
@freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST
SungManitu/2020 (@sungmanitu2020) reported 53 minutes ago from The Beaches, Ontario
@freedomsupport I feel I pay what is satisfactory for service but it maybe an issue I need to address with my LG phone manufacturer !
Nunya Biznez (@GwapogiTalaga) reported 57 minutes ago from Toronto, Ontario
I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
Virve Aljas (@VirveAljas) reported 58 minutes ago from Toronto, Ontario
@freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

David Barnwell (@lifeOfBarney) reported 6 minutes ago
Friggin dealing with @FreedomMobile is driving me insane. Dealing with the same technical issue for months now with no meaningful assistance, and technical staff are locked behind call centre+triage+1st level support. UUUUUHHHHNNNNNNN
Geoff Larsen (@GeoffLarsen) reported 6 minutes ago
@FreedomMobile Take me back to before internet. 3 weeks after you force me to convert to Videotron there is now an outage. This isn’t acceptable. I work from home and now can’t work. Do better.
Testezlaf (@testezlaf) reported 7 minutes ago
@4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!
Keegan Seeburger (@CuratedCollect) reported 11 minutes ago
After 15 years we dropped @Rogers they offered no price match or customer retention. And wouldn’t even offer the same rate as their “new to Canada” offer… @FreedomMobile FTW exact same everything and bill is down $100 month
Spike (@HeyimSpike) reported 12 minutes ago
@FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?
Spike (@HeyimSpike) reported 15 minutes ago
@FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?
Juliette (@Juliettemvp) reported 18 minutes ago
@FreedomMobile I closed my acct. 8 months ago, paid the balance & have email confirmation. Why are you sending me a bill? I've tried to speak to customer service & no one will respond.
vegan4them (@vegan4nonhumans) reported 22 minutes ago
@FreedomMobile are you having technical issues? Very poor connections in Pickering, Ajax, Whitby.
This Is a Collective (@thiscollective) reported 23 minutes ago
@FreedomMobile - internet is down in my house! You need uptime monitor on your website - and the path to support is painful
Stephanie the alchemist (@Stephdalchemist) reported 26 minutes ago
@FreedomMobile Mind you, my phone bill is paid. Everything’s paid. So humour me on why I haven’t had any service since yesterday & it keeps saying no sim or invalid sim. Mind you I have a sim from yall & an e sim too. So kindly humour me on why my reception is on sos on day 2?