Freedom Mobile outages and service status in East York, Ontario

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Freedom Mobile generated 1 outage signal in the last 24 hours around East York, including 1 direct report.
The most common problems reported in this area mention Internet and Phone.
The most recent signal from this area was received Apr 11, 5:01 PM EDT.

Internet (60%)
Phone (40%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in East York, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in East York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	East York	Baseline
Apr 11, 1:40 AM EDT	0	0	0
Apr 11, 2:00 AM EDT	0	0	0
Apr 11, 2:20 AM EDT	0	0	0
Apr 11, 2:40 AM EDT	0	0	0
Apr 11, 3:00 AM EDT	0	0	0
Apr 11, 3:20 AM EDT	0	0	0
Apr 11, 3:40 AM EDT	0	0	0
Apr 11, 4:00 AM EDT	0	0	0
Apr 11, 4:20 AM EDT	0	0	0
Apr 11, 4:40 AM EDT	0	0	0
Apr 11, 5:00 AM EDT	0	0	0
Apr 11, 5:20 AM EDT	0	0	0
Apr 11, 5:40 AM EDT	0	0	0
Apr 11, 6:00 AM EDT	0	0	0
Apr 11, 6:20 AM EDT	0	0	0
Apr 11, 6:40 AM EDT	0	0	0
Apr 11, 7:00 AM EDT	0	0	0
Apr 11, 7:20 AM EDT	0	0	0
Apr 11, 7:40 AM EDT	0	0	0
Apr 11, 8:00 AM EDT	0	0	0
Apr 11, 8:20 AM EDT	0	0	0
Apr 11, 8:40 AM EDT	0	0	0
Apr 11, 9:00 AM EDT	0	0	0
Apr 11, 9:20 AM EDT	0	0	0
Apr 11, 9:40 AM EDT	0	0	0
Apr 11, 10:00 AM EDT	0	0	0
Apr 11, 10:20 AM EDT	0	0	0
Apr 11, 10:40 AM EDT	0	0	0
Apr 11, 11:00 AM EDT	0	0	0
Apr 11, 11:20 AM EDT	0	0	0
Apr 11, 11:40 AM EDT	0	0	0
Apr 11, 12:00 PM EDT	0	0	0
Apr 11, 12:20 PM EDT	0	0	0
Apr 11, 12:40 PM EDT	0	0	0
Apr 11, 1:00 PM EDT	0	0	0
Apr 11, 1:20 PM EDT	0	0	0
Apr 11, 1:40 PM EDT	0	0	0
Apr 11, 2:00 PM EDT	0	0	0
Apr 11, 2:20 PM EDT	0	0	0
Apr 11, 2:40 PM EDT	0	0	0
Apr 11, 3:00 PM EDT	0	0	0
Apr 11, 3:20 PM EDT	0	0	0
Apr 11, 3:40 PM EDT	0	0	0
Apr 11, 4:00 PM EDT	0	0	0
Apr 11, 4:20 PM EDT	0	0	0
Apr 11, 4:40 PM EDT	0	0	0
Apr 11, 5:00 PM EDT	0	0	0
Apr 11, 5:20 PM EDT	0	0	0
Apr 11, 5:40 PM EDT	0	0	0
Apr 11, 6:00 PM EDT	0	0	0
Apr 11, 6:20 PM EDT	0	0	0
Apr 11, 6:40 PM EDT	0	0	0
Apr 11, 7:00 PM EDT	0	0	0
Apr 11, 7:20 PM EDT	0	0	0
Apr 11, 7:40 PM EDT	0	0	0
Apr 11, 8:00 PM EDT	0	0	0
Apr 11, 8:20 PM EDT	0	0	0
Apr 11, 8:40 PM EDT	0	0	0
Apr 11, 9:00 PM EDT	0	0	0
Apr 11, 9:20 PM EDT	0	0	0
Apr 11, 9:40 PM EDT	0	0	0
Apr 11, 10:00 PM EDT	0	0	0
Apr 11, 10:20 PM EDT	0	0	0
Apr 11, 10:40 PM EDT	0	0	0
Apr 11, 11:00 PM EDT	0	0	0
Apr 11, 11:20 PM EDT	0	0	0
Apr 11, 11:40 PM EDT	0	0	0
Apr 12, 12:00 AM EDT	0	0	0
Apr 12, 12:20 AM EDT	0	0	0
Apr 12, 12:40 AM EDT	0	0	0
Apr 12, 1:00 AM EDT	0	0	0
Apr 12, 1:20 AM EDT	0	0	0
Apr 12, 1:40 AM EDT	0	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near East York, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.

City	Problem Type	Report Time
Toronto	Phone	9 hours ago
Toronto	Phone	5 days ago
Toronto	Internet	17 days ago
Toronto	Internet	27 days ago
Toronto	Internet	29 days ago
Toronto	Internet	1 month ago

Nearby cities with recent reports

Toronto

2 recent signals

9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near East York, Ontario

Latest outage, problems and issue reports in East York and nearby locations:

Mike Whelan (@whelanmj) reported 22 seconds ago from Toronto, Ontario
@freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!
Laura (@llsebben) reported 4 minutes ago from Toronto, Ontario
Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport
Dominica Larkin (@DominicaLarkin) reported 11 minutes ago from Toronto, Ontario
@FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!
jdriscoll03 (@jdriscoll03) reported 11 minutes ago from Toronto, Ontario
@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
SungManitu/2020 (@sungmanitu2020) reported 11 minutes ago from Toronto, Ontario
@freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.
🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported 16 minutes ago from Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
Dennis aka dLo (@sidetripca) reported 16 minutes ago from Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
Michelle Williamson (@MichCWilliamson) reported 26 minutes ago from Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
Shohan Chowdhury (@ShohanSoham) reported 27 minutes ago from Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
Bruno Garcia (@brungarc) reported 32 minutes ago from Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
Terri Dorrington (@Beautylicious82) reported 32 minutes ago from Toronto, Ontario
@freedomsupport I need support please check your inbox
Carrie Oehm (@Coehmer) reported 34 minutes ago from Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
Black Hippy (@LeonDies4jays) reported 37 minutes ago from Toronto, Ontario
So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there
Taige Smith (@BarackOTrauma) reported 41 minutes ago from Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
CZ (@codyzaz) reported 47 minutes ago from The Beaches, Ontario
@Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED
Jan J (@HBchic_Jade) reported 49 minutes ago from Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
sarahkbingler (@sarahkbingler) reported 52 minutes ago from Toronto, Ontario
@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.
Cubby (@Cubby1412) reported 54 minutes ago from The Beaches, Ontario
After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom
Shuaeb Reza Chaudhary (@ShuaebReza) reported 56 minutes ago from Henry Farm, Ontario
@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!
mary (@mary35047396) reported 57 minutes ago from Toronto, Ontario
@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Lily (@Lily08901017) reported 8 minutes ago
@FreedomMobile You really are the worst of the worst. Why hire incompetent ppl? Why not answer customer service
Keith (@Keithito) reported 8 minutes ago
@FreedomMobile is there no way to actually contact support right now? Can't get a reply through any text platform and on hold for 40 minutes on the phone
Testezlaf (@testezlaf) reported 10 minutes ago
@4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!
James Robb (@jameser78) reported 11 minutes ago
@FreedomMobile How do I contact support without it being an AI chat bot or requiring a 4 digit pin that I've never been given???
Spike (@HeyimSpike) reported 12 minutes ago
@FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?
Silvia C. (@SilviaCai) reported 14 minutes ago
@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
Tristan Carpio (@TrisCarpio) reported 18 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist
bikku (@bikku88) reported 18 minutes ago
@FreedomMobile hello anyone out there as I have to change the service
Luksimi Sivaneswaralingam (@luksimimusic) reported 19 minutes ago
@FreedomMobile why is it so hard to get a hold of customer service? This is ridiculous! I’ve been waiting for an hour so far (via phone and message)
Spike (@HeyimSpike) reported 19 minutes ago
@FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?