Freedom Mobile Outage Report in East York, Ontario

Problems in the last 24 hours in East York, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in East York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (5%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near East York, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.

City	Problem Type	Report Time
Toronto	Internet	12 days ago
Toronto	Internet	21 days ago
Toronto	Internet	24 days ago
Toronto	Internet	26 days ago
Toronto	Phone	29 days ago
Toronto	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near East York, Ontario

Latest outage, problems and issue reports in East York and nearby locations:

• 
  Cubby (@Cubby1412) reported 3 minutes ago from The Beaches, Ontario

  @FreedomMobile I phoned. Was told to go to another provider. Awesome customer support.

• 
  ArgoFluffy/BigNish (@ArgoFluffy) reported 3 minutes ago from Toronto, Ontario

  @FreedomMobile is there any issues happening? I can’t send text, even over wifi.

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 7 minutes ago from The Beaches, Ontario

  There needs to be a self service way to pay off your device tab online because the customer service agents on the phone are annoying as hell. @FreedomMobile

• 
  Virve Aljas (@VirveAljas) reported 15 minutes ago from Toronto, Ontario

  @freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."

• 
  Cubby (@Cubby1412) reported 20 minutes ago from The Beaches, Ontario

  After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom

• 
  CZ (@codyzaz) reported 21 minutes ago from The Beaches, Ontario

  @Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED

• 
  Cubby (@Cubby1412) reported 32 minutes ago from The Beaches, Ontario

  Such a shame. Leaving @FreedomMobile after 13 years. No loyalty to their customers. Ive tried, get get any customer support. Hello Fido. #freedommoblie #fido #Toronto

• 
  Mike Bates (@joemayo17) reported 34 minutes ago from Toronto, Ontario

  @freedomsupport I haven’t been able to login to my account all day. What’s going on?

• 
  Cubby (@Cubby1412) reported 34 minutes ago from The Beaches, Ontario

  I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality

• 
  sarahkbingler (@sarahkbingler) reported 35 minutes ago from Toronto, Ontario

  @npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

• 
  Virve Aljas (@VirveAljas) reported 35 minutes ago from Toronto, Ontario

  @dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 36 minutes ago from Toronto, Ontario

  @FreedomMobile is your app down?? I can’t pay my bill?

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 39 minutes ago from Toronto, Ontario

  @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

• 
  John Daryl (@jhndryl) reported 40 minutes ago from Toronto, Ontario

  @freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks

• 
  Virve Aljas (@VirveAljas) reported 51 minutes ago from Toronto, Ontario

  Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?

• 
  Virve Aljas (@VirveAljas) reported 54 minutes ago from Toronto, Ontario

  @freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.

• 
  Marvin (@marvinandro) reported 56 minutes ago from Toronto, Ontario

  @freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.

• 
  🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported 57 minutes ago from Vaughan, Ontario

  .@FreedomMobile Worst. Customer. Service. Ever!!!

• 
  Cubby (@Cubby1412) reported 58 minutes ago from The Beaches, Ontario

  @FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.

• 
  Shuaeb Reza Chaudhary (@ShuaebReza) reported 59 minutes ago from Henry Farm, Ontario

  @FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr. Nice Guy (@Mr1Nice_Guy) reported 5 minutes ago

  @FreedomMobile Are you adding more towers in Kingston soon? 4G in my basement is terrible. Was told you would be upgrading soon. Dont want to move to Bell.

• 
  Red Crow (he/him) (@theFTSguy) reported 6 minutes ago

  @FreedomMobile And drop that awful, predatory American device protection company you sell on the side. Otherwise, I am happy with plans and services ...

• 
  Ana bananuy (@bananuy) reported 7 minutes ago

  @freedomsupport That is the problem, they do not want to re-mail the check, they want me to wait forever for a check that never got here, I keep asking to just assume it was lost and re issue one

• 
  Shani Blair (@OllieAndMummy) reported 8 minutes ago

  @FreedomMobile you just lost a customer because you have prevented the use of the online checkout function. I’m not going into a store because I will not be able to use my digital discount and there’s currently a pandemic with numbers rising!

• 
  This_is_M3 (@my_v3nting_page) reported 9 minutes ago

  @freedomsupport Is Freedom having MAJOR issues with the wind? Cant make phone calls, data is spoty if it works at all. I am hoping this actually makea it thru before no data again!!! And the phone what the heck! Cant even check on family members!!!!!

• 
  Ethan Rothdeutsch (@ERothdeutsch) reported 9 minutes ago

  @freedomsupport my LTE+ speed is hitting highs of only 5mbps all day? And I have full bars and Multiple resets fix nothing even with no apps open or in background using Internet.

• 
  Justin Bonter (@justinbonter) reported 9 minutes ago

  @FreedomMobile This is the worst service on the planet. Freedom stands for freedom to drop calls whenever and wherever.

• 
  Justin Bonter (@justinbonter) reported 11 minutes ago

  @freedomsupport My biggest issue is I feel ripped off. I bought two phones. So we have three in our family now. I bought two for my kids for Christmas and freedom said they would credit the Account and start the billing on Christmas Day when my kids get them. Nope I got charged for an extra $200

• 
  Sonya van Heyningen (@svanheyningen7) reported 11 minutes ago

  @FreedomMobile Trying to cancel my phone (BECAUSE I MOVED TO THE US) and your customer care rep just had the nerve to try and convince me to switch to a yearly plan or find someone else to take over my phone number. Better believe I'm gonna spread the word #unprofessional

• 
  Andie and 😇 Gunner 🌈 (@andrealori) reported 14 minutes ago

  @freedomsupport Inwas just chatting with someone which enednwith the issue unresolved. Currently phone with bank