Freedom Mobile Outage Report in East York, Ontario

Problems in the last 24 hours in East York, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in East York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (32%)
• Total Blackout (5%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near East York, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.

City	Problem Type	Report Time
Toronto	Internet	12 days ago
Toronto	Internet	21 days ago
Toronto	Internet	24 days ago
Toronto	Internet	25 days ago
Toronto	Phone	29 days ago
Toronto	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near East York, Ontario

Latest outage, problems and issue reports in East York and nearby locations:

• 
  Terri Dorrington (@Beautylicious82) reported 25 seconds ago from Toronto, Ontario

  Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday

• 
  Andrew Dignum (@TheDiggyShow) reported 48 seconds ago from Toronto, Ontario

  Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting

• 
  Terri Dorrington (@Beautylicious82) reported 4 minutes ago from Toronto, Ontario

  @freedomsupport I need support please check your inbox

• 
  Terri Dorrington (@Beautylicious82) reported 10 minutes ago from Toronto, Ontario

  I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....

• 
  Terri Dorrington (@Beautylicious82) reported 16 minutes ago from Toronto, Ontario

  @VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago

• 
  ana (@_ana__lynn) reported 18 minutes ago from Toronto, Ontario

  @FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.

• 
  GraceReflex (@feettofeet) reported 19 minutes ago from Toronto, Ontario

  @freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help

• 
  No Match (@NoMatch_416) reported 22 minutes ago from Toronto, Ontario

  @FindingVimo @FreedomMobile Best customer service in da game doe!!

• 
  ri 🇮🇳 (@___richb) reported 22 minutes ago from Toronto, Ontario

  @freedomsupport YO FIX YOUR SHIT

• 
  Terri Dorrington (@Beautylicious82) reported 22 minutes ago from Toronto, Ontario

  I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.

• 
  Terri Dorrington (@Beautylicious82) reported 26 minutes ago from Toronto, Ontario

  If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY

• 
  jdriscoll03 (@jdriscoll03) reported 28 minutes ago from Toronto, Ontario

  @FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile

• 
  Vince J Ciarlo (@prguy1968) reported 30 minutes ago from Toronto, Ontario

  @FreedomMobile your customer service and policy sucks!

• 
  FabSab44 (@Sab44Fab) reported 36 minutes ago from Toronto, Ontario

  HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all

• 
  Brian Keith MacDonald (@MacDKB) reported 40 minutes ago from Toronto, Ontario

  Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...

• 
  Terri Dorrington (@Beautylicious82) reported 40 minutes ago from Toronto, Ontario

  @VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.

• 
  Terri Dorrington (@Beautylicious82) reported 48 minutes ago from Toronto, Ontario

  @VicD31 @FreedomMobile I was an extremely happy customer up until today.

• 
  Dennis aka dLo (@sidetripca) reported 49 minutes ago from Toronto, Ontario

  @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

• 
  Wayne Rodrigues (@WayneRodriguez) reported 49 minutes ago from Toronto, Ontario

  @freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.

• 
  Taige Smith (@BarackOTrauma) reported 58 minutes ago from Toronto, Ontario

  @FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryssa (@WanderingRy) reported 1 minute ago

  ok i have my phone back after a month of not having it. so just so we are all aware @FreedomMobile sucks. my phone was gone for repairs from NOVEMBER 9th to DECEMBER 4th. My bill is $117/mo and I asked them if they could credit me for the month since i didn’t have my phone

• 
  AGA (@fatihce23) reported 1 minute ago

  @FreedomMobile Terrible brand with terrible service.. Keep away for peace of mind.

• 
  ANAVRIN (@emd20000) reported 16 minutes ago

  @FreedomMobile I am freedom customer for almost 2 years and i work around amazon in ottawa ! Still after almost a year there is no coverage around that area ( boundary road ottawa ) this is ridiculous ! When you guys want to fix that ? I had no signal for whole day today 😡

• 
  Ryssa (@WanderingRy) reported 16 minutes ago

  @freedomsupport Hey! No clarity needed, I’ve already been on the phone with y’all on multiple occasions and have been told by supervisors and after waiting on a callback, a manager who literally can’t do anything for their customers nor do they care if you’ve been a customer for 5 years :)

• 
  AGA (@fatihce23) reported 19 minutes ago

  @freedomsupport At least 5-6 times tried.. no help nothing .. just by responding like that trying to show yourself as a good company..

• 
  Negative-Edge Lord (@super_moose_fgc) reported 23 minutes ago

  @FreedomMobile I just wasted almost 3 hours of my life with your HORRIBLE website. It doesn't let you order addons when you upgrade phones, and your chat service is completely useless

• 
  Ann Gibbons (@Vanislandlady87) reported 24 minutes ago

  Finally!!!!!! After 2 freaking days, I have my phone back!!!! I will never ever deal with @FreedomMobile ever again after the hell they put me through!! #myphone #unlock #pain

• 
  Ryssa (@WanderingRy) reported 25 minutes ago

  not to mention most of their staff are so rude. I imagine it’s from having the public treat you like **** all the time but honestly the insurance company they’re with were so much more understanding and empathetic than any of the @FreedomMobile staff I spoke to. I think out of

• 
  MochaRemedy (@MochaRemedy) reported 26 minutes ago

  @FreedomMobile employees refuses to help me! I have a cheque from 2017 for MONEY OWED TO ME that I can't use.

• 
  Jimbob Jones (@ArcticEidolon) reported 30 minutes ago

  @FreedomMobile I gotta say, your upgrades policy in regard to grandfathered plans is really lacklustre. It means nothing more than a penalty against customers who by definition have been around for quite some time. Is their business not worth retaining? There's a fix...