Freedom Mobile outages and service status in East York, Ontario

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Freedom Mobile generated 0 outage signals in the last 24 hours around East York, including 0 direct reports.
The most common problems reported in this area mention Phone and Internet.
The most recent signal from this area was received Apr 22, 11:52 PM EDT.

Phone (75%)
Internet (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in East York, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in East York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 28, 12:20 AM EDT	0	0
Apr 28, 12:40 AM EDT	0	0
Apr 28, 1:00 AM EDT	0	0
Apr 28, 1:20 AM EDT	0	0
Apr 28, 1:40 AM EDT	0	0
Apr 28, 2:00 AM EDT	0	0
Apr 28, 2:20 AM EDT	0	0
Apr 28, 2:40 AM EDT	0	0
Apr 28, 3:00 AM EDT	0	0
Apr 28, 3:20 AM EDT	0	0
Apr 28, 3:40 AM EDT	0	0
Apr 28, 4:00 AM EDT	0	0
Apr 28, 4:20 AM EDT	0	0
Apr 28, 4:40 AM EDT	0	0
Apr 28, 5:00 AM EDT	0	0
Apr 28, 5:20 AM EDT	0	0
Apr 28, 5:40 AM EDT	0	0
Apr 28, 6:00 AM EDT	0	0
Apr 28, 6:20 AM EDT	0	0
Apr 28, 6:40 AM EDT	0	0
Apr 28, 7:00 AM EDT	0	0
Apr 28, 7:20 AM EDT	0	0
Apr 28, 7:40 AM EDT	0	0
Apr 28, 8:00 AM EDT	0	0
Apr 28, 8:20 AM EDT	0	0
Apr 28, 8:40 AM EDT	0	0
Apr 28, 9:00 AM EDT	0	0
Apr 28, 9:20 AM EDT	0	0
Apr 28, 9:40 AM EDT	0	0
Apr 28, 10:00 AM EDT	0	0
Apr 28, 10:20 AM EDT	0	0
Apr 28, 10:40 AM EDT	0	0
Apr 28, 11:00 AM EDT	0	0
Apr 28, 11:20 AM EDT	0	0
Apr 28, 11:40 AM EDT	0	0
Apr 28, 12:00 PM EDT	0	0
Apr 28, 12:20 PM EDT	0	0
Apr 28, 12:40 PM EDT	0	0
Apr 28, 1:00 PM EDT	0	0
Apr 28, 1:20 PM EDT	0	0
Apr 28, 1:40 PM EDT	0	0
Apr 28, 2:00 PM EDT	0	0
Apr 28, 2:20 PM EDT	0	0
Apr 28, 2:40 PM EDT	0	0
Apr 28, 3:00 PM EDT	0	0
Apr 28, 3:20 PM EDT	0	0
Apr 28, 3:40 PM EDT	0	0
Apr 28, 4:00 PM EDT	0	0
Apr 28, 4:20 PM EDT	0	0
Apr 28, 4:40 PM EDT	0	0
Apr 28, 5:00 PM EDT	0	0
Apr 28, 5:20 PM EDT	0	0
Apr 28, 5:40 PM EDT	0	0
Apr 28, 6:00 PM EDT	0	0
Apr 28, 6:20 PM EDT	0	0
Apr 28, 6:40 PM EDT	0	0
Apr 28, 7:00 PM EDT	0	0
Apr 28, 7:20 PM EDT	0	0
Apr 28, 7:40 PM EDT	0	0
Apr 28, 8:00 PM EDT	0	0
Apr 28, 8:20 PM EDT	0	0
Apr 28, 8:40 PM EDT	0	0
Apr 28, 9:00 PM EDT	0	0
Apr 28, 9:20 PM EDT	0	0
Apr 28, 9:40 PM EDT	0	0
Apr 28, 10:00 PM EDT	0	0
Apr 28, 10:20 PM EDT	0	0
Apr 28, 10:40 PM EDT	0	0
Apr 28, 11:00 PM EDT	0	0
Apr 28, 11:20 PM EDT	0	0
Apr 28, 11:40 PM EDT	0	0
Apr 29, 12:00 AM EDT	0	0
Apr 29, 12:20 AM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near East York, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.

City	Problem Type	Report Time
Toronto	Phone	6 days ago
Toronto	Internet	8 days ago
Toronto	Phone	17 days ago
Toronto	Phone	22 days ago
Toronto	Internet	1 month ago
Toronto	Internet	1 month ago

Nearby cities with recent reports

Toronto

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near East York, Ontario

Latest outage, problems and issue reports in East York and nearby locations:

Jan J (@HBchic_Jade) reported 11 seconds ago from Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
Freedom Customer (@CustomerFreedom) reported 2 minutes ago from Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
ri 🇮🇳 (@___richb) reported 4 minutes ago from Toronto, Ontario
@freedomsupport YO FIX YOUR SHIT
Freedom Customer (@CustomerFreedom) reported 10 minutes ago from Toronto, Ontario
@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
chip (@chippy_nonstop) reported 11 minutes ago from Toronto, Ontario
. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE
Dominica Larkin (@DominicaLarkin) reported 13 minutes ago from Toronto, Ontario
@FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!
🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported 14 minutes ago from Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
kat (@katlikethief) reported 18 minutes ago from Toronto, Ontario
@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...
CZ (@codyzaz) reported 19 minutes ago from The Beaches, Ontario
@Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED
Mike Whelan (@whelanmj) reported 22 minutes ago from Toronto, Ontario
@freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!
Marvin (@marvinandro) reported 22 minutes ago from Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
Taige Smith (@BarackOTrauma) reported 24 minutes ago from Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
Virve Aljas (@VirveAljas) reported 27 minutes ago from Toronto, Ontario
@dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?
Erica Ehm (@EricaEhm) reported 33 minutes ago from Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
rin (@OtarineMusic) reported 36 minutes ago from Toronto, Ontario
@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
Cristian Arango (@krixthyan) reported 36 minutes ago from Toronto, Ontario
Is @FreedomMobile the worst mobile company? Hint: Yes
Alex H Singh (@USATAlexHSingh) reported 50 minutes ago from Toronto, Ontario
@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....
Dennis aka dLo (@sidetripca) reported 51 minutes ago from Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
Terri Dorrington (@Beautylicious82) reported 51 minutes ago from Toronto, Ontario
@VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago
Yashy Murphy (@YashYanthi) reported 58 minutes ago from Toronto, Ontario
@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Allen (@RealAllenTV) reported 2 minutes ago
@FreedomMobile I been waiting 4 hours for support and no one has gotten back to me. This is insane
Joe bala (@joebalacan) reported 3 minutes ago
@FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile
Greg (@pcguy8088) reported 4 minutes ago
@FreedomMobile I am a customer trying to add a prepaid plan for another phone and about to give business to another carrier. Frustrated to no end using your website on desktop computer. I click the plan and there is no next step showing up.
liyahcove🦋 (@Aliyah71957449) reported 5 minutes ago
@FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!
Heynow (@heynow19951) reported 7 minutes ago
@FreedomMobile next step will be to move all my lines to Roger’s and pay the penalty with freedom. That’s how disappointed in this company who is willing to loose a customer of 6 years
Tekin Ozkurt (@TekinOzkur15081) reported 8 minutes ago
@FreedomMobile Ok I pay more as a exsisting customer
Javi Medina (@javiermedina15) reported 9 minutes ago
@FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account
norvan man (@luptyd) reported 12 minutes ago
@FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.
layla (@MAKHKHKHKHZOUMI) reported 13 minutes ago
@FreedomMobile for a telecom company, you surely set the bar for how low quality and crappy a service can be. Your website does not load and it's been 48 hours. Please fix.
Farhan Z (@Far4Truth) reported 14 minutes ago
@CRTCeng Finally. It has been long due. Telcos have been charging it to exploit customers further, although the plans pricing is still high compared to rest of the world but thanks for @FreedomMobile, at least now overall service providers charge less than what they used to few years ago