Freedom Mobile Outage Report in East York, Ontario

Problems in the last 24 hours in East York, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in East York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (56%)
• Phone (32%)
• Total Blackout (5%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near East York, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.

City	Problem Type	Report Time
Toronto	Internet	13 days ago
Toronto	Internet	22 days ago
Toronto	Internet	25 days ago
Toronto	Internet	26 days ago
Toronto	Phone	30 days ago
Toronto	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near East York, Ontario

Latest outage, problems and issue reports in East York and nearby locations:

• 
  SungManitu/2020 (@sungmanitu2020) reported 16 seconds ago from Toronto, Ontario

  @freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.

• 
  kat (@katlikethief) reported 6 minutes ago from Toronto, Ontario

  hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?

• 
  SungManitu/2020 (@sungmanitu2020) reported 7 minutes ago from Toronto, Ontario

  @freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.

• 
  Freedom Customer (@CustomerFreedom) reported 9 minutes ago from Toronto, Ontario

  @ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+

• 
  Call Me Scotty (@andreammscott) reported 12 minutes ago from Toronto, Ontario

  @freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?

• 
  Freedom Customer (@CustomerFreedom) reported 14 minutes ago from Toronto, Ontario

  @paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken

• 
  rin (@OtarineMusic) reported 22 minutes ago from Toronto, Ontario

  @freedomsupport is there any information as to when Freedom intends to launch its 5G service?

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 24 minutes ago from Toronto, Ontario

  Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

• 
  SungManitu/2020 (@sungmanitu2020) reported 27 minutes ago from Toronto, Ontario

  I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !

• 
  Freedom Customer (@CustomerFreedom) reported 27 minutes ago from Toronto, Ontario

  @hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working

• 
  Freedom Customer (@CustomerFreedom) reported 30 minutes ago from Toronto, Ontario

  @vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 32 minutes ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

• 
  SungManitu/2020 (@sungmanitu2020) reported 33 minutes ago from Toronto, Ontario

  @freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.

• 
  SungManitu/2020 (@sungmanitu2020) reported 34 minutes ago from Toronto, Ontario

  @freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !

• 
  Freedom Customer (@CustomerFreedom) reported 36 minutes ago from Toronto, Ontario

  @FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working

• 
  Shohan Chowdhury (@ShohanSoham) reported 37 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

• 
  ПΣЯM © (@njmckenzie) reported 40 minutes ago from Toronto, Ontario

  @freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!

• 
  SungManitu/2020 (@sungmanitu2020) reported 46 minutes ago from The Beaches, Ontario

  @freedomsupport I feel I pay what is satisfactory for service but it maybe an issue I need to address with my LG phone manufacturer !

• 
  Pedro Marques (@MetroManTO) reported 46 minutes ago from Toronto, Ontario

  @FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.

• 
  kat (@katlikethief) reported 48 minutes ago from Toronto, Ontario

  @freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jehsc (@Jeh5c) reported 2 minutes ago

  @FreedomMobile Garbage cell signal hurtz

• 
  Satvinder Singh (@Satvind70085516) reported 8 minutes ago

  @freedomsupport Everybody at ur customer care keeps saying that as I have been hearing that from over 2 weeks. Incredible service for a new client like myself. Why do I have to waste so much of my time trying to explain the situation to every other person I meet or talk to at your call centre?

• 
  The Non-Partisan Pursuit (@nonpartipursuit) reported 9 minutes ago

  @freedomsupport Hers is on the "home" network as opposed to having access to "away" network. I didn't know if have to pay for a different/additional package for her to have mostly unencumbered service. Thanks for the reply.

• 
  MegMan (@Megman17) reported 10 minutes ago

  @FreedomMobile very bad company to deal with.

• 
  0507_2230 (@casssssl) reported 11 minutes ago

  @freedomsupport Nah all good, I managed to get it to $1800.. I did talk to multiple customer support agents and they can’t do anything regarding this.

• 
  MegMan (@Megman17) reported 12 minutes ago

  @freedomsupport Why are your phone service team in Asia? You make your money here in Canada why don't you create jobs in Canada? @JustinTrudeau @fordnation

• 
  Chitti babu reddy (@Chittibaburedd7) reported 14 minutes ago

  @freedomsupport My iPhone display break bro help me bro

• 
  Ashish Sharma (@ashish_sharma39) reported 17 minutes ago

  @freedomsupport i am not able to set up Auto pay in about 50-60 attempts and i read on many threads that it is an ongoing issue with you for last many months , please help and you provide 5 dollars discount on the monthly bill and that is why I opted for the plan. Pls fix asap.

• 
  Satvinder Singh (@Satvind70085516) reported 18 minutes ago

  @freedomsupport Wow... Another customer support redirecting their new clients into new problems both mentally and physically. #torture #harassment @FreedomMobile

• 
  🕊🎀 (@ciggmar) reported 18 minutes ago

  Any issues reported with sending/getting texts or making calls? @freedomsupport