Freedom Mobile outages and service status in East York, Ontario

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Freedom Mobile generated 0 outage signals in the last 24 hours around East York, including 0 direct reports.
The most common problems reported in this area mention Phone and Internet.

Phone (75%)
Internet (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in East York, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in East York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Jul 9, 2:00 PM EDT	0	0
Jul 9, 2:20 PM EDT	0	0
Jul 9, 2:40 PM EDT	0	0
Jul 9, 3:00 PM EDT	0	0
Jul 9, 3:20 PM EDT	0	0
Jul 9, 3:40 PM EDT	0	0
Jul 9, 4:00 PM EDT	0	0
Jul 9, 4:20 PM EDT	0	0
Jul 9, 4:40 PM EDT	0	0
Jul 9, 5:00 PM EDT	0	0
Jul 9, 5:20 PM EDT	0	0
Jul 9, 5:40 PM EDT	0	0
Jul 9, 6:00 PM EDT	0	0
Jul 9, 6:20 PM EDT	0	0
Jul 9, 6:40 PM EDT	0	0
Jul 9, 7:00 PM EDT	0	0
Jul 9, 7:20 PM EDT	0	0
Jul 9, 7:40 PM EDT	0	0
Jul 9, 8:00 PM EDT	0	0
Jul 9, 8:20 PM EDT	0	0
Jul 9, 8:40 PM EDT	0	0
Jul 9, 9:00 PM EDT	0	0
Jul 9, 9:20 PM EDT	0	0
Jul 9, 9:40 PM EDT	0	0
Jul 9, 10:00 PM EDT	0	0
Jul 9, 10:20 PM EDT	0	0
Jul 9, 10:40 PM EDT	0	0
Jul 9, 11:00 PM EDT	0	0
Jul 9, 11:20 PM EDT	0	0
Jul 9, 11:40 PM EDT	0	0
Jul 10, 12:00 AM EDT	0	0
Jul 10, 12:20 AM EDT	0	0
Jul 10, 12:40 AM EDT	0	0
Jul 10, 1:00 AM EDT	0	0
Jul 10, 1:20 AM EDT	0	0
Jul 10, 1:40 AM EDT	0	0
Jul 10, 2:00 AM EDT	0	0
Jul 10, 2:20 AM EDT	0	0
Jul 10, 2:40 AM EDT	0	0
Jul 10, 3:00 AM EDT	0	0
Jul 10, 3:20 AM EDT	0	0
Jul 10, 3:40 AM EDT	0	0
Jul 10, 4:00 AM EDT	0	0
Jul 10, 4:20 AM EDT	0	0
Jul 10, 4:40 AM EDT	0	0
Jul 10, 5:00 AM EDT	0	0
Jul 10, 5:20 AM EDT	0	0
Jul 10, 5:40 AM EDT	0	0
Jul 10, 6:00 AM EDT	0	0
Jul 10, 6:20 AM EDT	0	0
Jul 10, 6:40 AM EDT	0	0
Jul 10, 7:00 AM EDT	0	0
Jul 10, 7:20 AM EDT	0	0
Jul 10, 7:40 AM EDT	0	0
Jul 10, 8:00 AM EDT	0	0
Jul 10, 8:20 AM EDT	0	0
Jul 10, 8:40 AM EDT	0	0
Jul 10, 9:00 AM EDT	0	0
Jul 10, 9:20 AM EDT	0	0
Jul 10, 9:40 AM EDT	0	0
Jul 10, 10:00 AM EDT	0	0
Jul 10, 10:20 AM EDT	0	0
Jul 10, 10:40 AM EDT	0	0
Jul 10, 11:00 AM EDT	0	0
Jul 10, 11:20 AM EDT	0	0
Jul 10, 11:40 AM EDT	0	0
Jul 10, 12:00 PM EDT	0	0
Jul 10, 12:20 PM EDT	0	0
Jul 10, 12:40 PM EDT	0	0
Jul 10, 1:00 PM EDT	0	0
Jul 10, 1:20 PM EDT	0	0
Jul 10, 1:40 PM EDT	0	0
Jul 10, 2:00 PM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near East York, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.

City	Problem Type	Report Time
Toronto	Phone	17 days ago
Scarborough	Phone	18 days ago
Toronto	Internet	19 days ago
Toronto	Phone	27 days ago
Toronto	Phone	2 months ago
Toronto	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near East York, Ontario

Latest outage, problems and issue reports in East York and nearby locations:

Marvin (@marvinandro) reported 1 minute ago from Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
CZ (@codyzaz) reported 2 minutes ago from The Beaches, Ontario
@Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED
Shuaeb Reza Chaudhary (@ShuaebReza) reported 3 minutes ago from Henry Farm, Ontario
@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!
jdriscoll03 (@jdriscoll03) reported 9 minutes ago from Toronto, Ontario
@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
Haleigh Ní Mhacháin (@HalsyBear) reported 9 minutes ago from Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
Call Me Scotty (@andreammscott) reported 12 minutes ago from Toronto, Ontario
@freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?
Terri Dorrington (@Beautylicious82) reported 14 minutes ago from Toronto, Ontario
@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
Willem de Ruijter (@Willem_Michael) reported 15 minutes ago from Toronto, Ontario
I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng
mary (@mary35047396) reported 18 minutes ago from Toronto, Ontario
@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company
SungManitu/2020 (@sungmanitu2020) reported 25 minutes ago from Toronto, Ontario
@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
Freedom Customer (@CustomerFreedom) reported 25 minutes ago from Toronto, Ontario
@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
Michael Nugent (@michaelnugent) reported 28 minutes ago from Toronto, Ontario
@ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.
Virve Aljas (@VirveAljas) reported 29 minutes ago from Toronto, Ontario
Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?
Duane Grady (@Renoversity) reported 31 minutes ago from Toronto, Ontario
@Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile
ri 🇮🇳 (@___richb) reported 31 minutes ago from Toronto, Ontario
@freedomsupport YO FIX YOUR SHIT
Nunya Biznez (@GwapogiTalaga) reported 38 minutes ago from Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
007 ⚛️ (@InevitableStan) reported 39 minutes ago from Toronto, Ontario
I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.
Alex H Singh (@USATAlexHSingh) reported 40 minutes ago from Toronto, Ontario
@FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?
Jan J (@HBchic_Jade) reported 45 minutes ago from Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
sarahkbingler (@sarahkbingler) reported 50 minutes ago from Toronto, Ontario
@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Ivydelray 🙂 (@ivydelray) reported 3 minutes ago
@FreedomMobile been on hold all day to fix our home internet - over 3 hours now. But when called and said add more services you picked up jn 1.47 minutes!
eddiebaseball (@eddiebaseball27) reported 4 minutes ago
@FreedomMobile mobile data outage in Toronto. Haven't been getting msgs in the last 10 hours. (sending this via wifi). Please fix.
Lily (@Lily08901017) reported 5 minutes ago
@FreedomMobile You really are the worst of the worst. Why hire incompetent ppl? Why not answer customer service
Gamer Graham (@GTM618) reported 8 minutes ago
@FreedomMobile In Niagara Falls Canada last 2 days. Get a message yesterday that I roamed into the US and would be charged at such. Never left Canada. And now today can't get a call out. Not even to you for support. What happened to your twitter suport chat.
Danica. (@DanicaDavid_) reported 10 minutes ago
@FreedomMobile got scammed for the annual plan. Been paying my dad’s phone every year and they charged me for a plan that they never provided. Instead they gave me the lower plan but charged me for the higher tier plan. Now I’m stuck with useless agent refusing to pay that back
Scott C (@scottacalvert) reported 12 minutes ago
@FreedomMobile How does anyone get a hold of a person? Been trying all day and can't get anyone to respond. Got a text last night saying my account was 85% of it's credit... This morning text about account suspended for unpaid balance. I'm on Auto pay! 5 phones not working
Justin (@justinfinnn) reported 14 minutes ago
Hey @FreedomMobile, your send email verification in the new user sign up flow is broken on Firefox, fyi :)
Testezlaf (@testezlaf) reported 14 minutes ago
@4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!
Eve (@Eve62617669) reported 15 minutes ago
@FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything
capt_Ivan_Danko (@Capt_Ivan_Danko) reported 19 minutes ago
@FreedomMobile you suck! Home internet with you has been a horrible experience. * Daily outages. * On the third modem in under year. Internet has been out for 2 weeks . * Customer service is pathetic and no resolution to issue. * 1 hour with customer service and I was bounced around between 5 people. Because of your worthless internet I used up my mobile data, trying to get that corrected and I was told “ buy more data” Why would I pay more when I’m already not getting what I paid for ? CRTC has my two complaints.