Freedom Mobile outages and service status in East York, Ontario

No problems detected

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Freedom Mobile generated 0 outage signals in the last 24 hours around East York, including 0 direct reports.
The most common problems reported in this area mention Internet and Phone.
The most recent signal from this area was received Apr 20, 2:01 PM EDT.

Internet (50%)
Phone (50%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in East York, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in East York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 20, 9:40 PM EDT	0	0
Apr 20, 10:00 PM EDT	0	0
Apr 20, 10:20 PM EDT	0	0
Apr 20, 10:40 PM EDT	0	0
Apr 20, 11:00 PM EDT	0	0
Apr 20, 11:20 PM EDT	0	0
Apr 20, 11:40 PM EDT	0	0
Apr 21, 12:00 AM EDT	0	0
Apr 21, 12:20 AM EDT	0	0
Apr 21, 12:40 AM EDT	0	0
Apr 21, 1:00 AM EDT	0	0
Apr 21, 1:20 AM EDT	0	0
Apr 21, 1:40 AM EDT	0	0
Apr 21, 2:00 AM EDT	0	0
Apr 21, 2:20 AM EDT	0	0
Apr 21, 2:40 AM EDT	0	0
Apr 21, 3:00 AM EDT	0	0
Apr 21, 3:20 AM EDT	0	0
Apr 21, 3:40 AM EDT	0	0
Apr 21, 4:00 AM EDT	0	0
Apr 21, 4:20 AM EDT	0	0
Apr 21, 4:40 AM EDT	0	0
Apr 21, 5:00 AM EDT	0	0
Apr 21, 5:20 AM EDT	0	0
Apr 21, 5:40 AM EDT	0	0
Apr 21, 6:00 AM EDT	0	0
Apr 21, 6:20 AM EDT	0	0
Apr 21, 6:40 AM EDT	0	0
Apr 21, 7:00 AM EDT	0	0
Apr 21, 7:20 AM EDT	0	0
Apr 21, 7:40 AM EDT	0	0
Apr 21, 8:00 AM EDT	0	0
Apr 21, 8:20 AM EDT	0	0
Apr 21, 8:40 AM EDT	0	0
Apr 21, 9:00 AM EDT	0	0
Apr 21, 9:20 AM EDT	0	0
Apr 21, 9:40 AM EDT	0	0
Apr 21, 10:00 AM EDT	0	0
Apr 21, 10:20 AM EDT	0	0
Apr 21, 10:40 AM EDT	0	0
Apr 21, 11:00 AM EDT	0	0
Apr 21, 11:20 AM EDT	0	0
Apr 21, 11:40 AM EDT	0	0
Apr 21, 12:00 PM EDT	0	0
Apr 21, 12:20 PM EDT	0	0
Apr 21, 12:40 PM EDT	0	0
Apr 21, 1:00 PM EDT	0	0
Apr 21, 1:20 PM EDT	0	0
Apr 21, 1:40 PM EDT	0	0
Apr 21, 2:00 PM EDT	0	0
Apr 21, 2:20 PM EDT	0	0
Apr 21, 2:40 PM EDT	0	0
Apr 21, 3:00 PM EDT	0	0
Apr 21, 3:20 PM EDT	0	0
Apr 21, 3:40 PM EDT	0	0
Apr 21, 4:00 PM EDT	0	0
Apr 21, 4:20 PM EDT	0	0
Apr 21, 4:40 PM EDT	0	0
Apr 21, 5:00 PM EDT	0	0
Apr 21, 5:20 PM EDT	0	0
Apr 21, 5:40 PM EDT	0	0
Apr 21, 6:00 PM EDT	0	0
Apr 21, 6:20 PM EDT	0	0
Apr 21, 6:40 PM EDT	0	0
Apr 21, 7:00 PM EDT	0	0
Apr 21, 7:20 PM EDT	0	0
Apr 21, 7:40 PM EDT	0	0
Apr 21, 8:00 PM EDT	0	0
Apr 21, 8:20 PM EDT	0	0
Apr 21, 8:40 PM EDT	0	0
Apr 21, 9:00 PM EDT	0	0
Apr 21, 9:20 PM EDT	0	0
Apr 21, 9:40 PM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near East York, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.

City	Problem Type	Report Time
Toronto	Internet	1 day ago
Toronto	Phone	10 days ago
Toronto	Phone	14 days ago
Toronto	Internet	27 days ago
Toronto	Internet	1 month ago
Toronto	Internet	1 month ago

Nearby cities with recent reports

Toronto

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near East York, Ontario

Latest outage, problems and issue reports in East York and nearby locations:

Lorraine Marie Moran (@LoriMoran_1) reported 41 seconds ago from Toronto, Ontario
@FreedomMobile is your app down?? I can’t pay my bill?
Alex H Singh (@USATAlexHSingh) reported 5 minutes ago from Toronto, Ontario
@FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?
Terri Dorrington (@Beautylicious82) reported 12 minutes ago from Toronto, Ontario
If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
Yashy Murphy (@YashYanthi) reported 12 minutes ago from Toronto, Ontario
@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.
Virve Aljas (@VirveAljas) reported 14 minutes ago from Toronto, Ontario
@freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."
Dominic Persaud (@DominicPersaud) reported 15 minutes ago from Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
Brian (Stuttering Loudly) (@StutterLoudly) reported 16 minutes ago from Toronto, Ontario
.@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.
SungManitu/2020 (@sungmanitu2020) reported 16 minutes ago from Toronto, Ontario
I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !
Vince J Ciarlo (@prguy1968) reported 18 minutes ago from Toronto, Ontario
@FreedomMobile your customer service and policy sucks!
SungManitu/2020 (@sungmanitu2020) reported 19 minutes ago from The Beaches, Ontario
@freedomsupport I feel I pay what is satisfactory for service but it maybe an issue I need to address with my LG phone manufacturer !
Laura (@llsebben) reported 23 minutes ago from Toronto, Ontario
Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport
Marianthe Mesbouris (@TechWithRed) reported 25 minutes ago from Toronto, Ontario
@FreedomMobile - need someone to contact me regarding an account! Your representatives two days in a row cannot help!
Carrie Oehm (@Coehmer) reported 26 minutes ago from Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
rin (@OtarineMusic) reported 27 minutes ago from Toronto, Ontario
@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
Shohan Chowdhury (@ShohanSoham) reported 30 minutes ago from Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
Cubby (@Cubby1412) reported 46 minutes ago from The Beaches, Ontario
Such a shame. Leaving @FreedomMobile after 13 years. No loyalty to their customers. Ive tried, get get any customer support. Hello Fido. #freedommoblie #fido #Toronto
Freedom Customer (@CustomerFreedom) reported 48 minutes ago from Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
Cubby (@Cubby1412) reported 49 minutes ago from The Beaches, Ontario
I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality
Nunya Biznez (@GwapogiTalaga) reported 51 minutes ago from Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
CZ (@codyzaz) reported 60 minutes ago from The Beaches, Ontario
@Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

CONSTANTINE VALDOR (@kami_007x) reported 6 minutes ago
@FreedomMobile has the wordt home wifi network in Canada. absolutely useless. Just give the company to @Bell or @Rogers
Testezlaf (@testezlaf) reported 6 minutes ago
@FreedomMobile Any words from Freedom about the home internet ongoing issue since Monday? Customer service is unreachable!!!!
MaxNPV (@TheMaxNPV) reported 6 minutes ago
@GTM618 @FreedomMobile That’s the tricky part of visiting Niagara Falls - easy for phones to switch to the US carriers. I was there 2 weeks ago and all our Bell phones did the same thing. With Freedom I always found messaging from iPhone to be pretty responsive for support.
Silvia C. (@SilviaCai) reported 8 minutes ago
@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
James Kellough (@JamesKello) reported 11 minutes ago
@FreedomMobile you just lost an internet and TV customer through a combination of employee incompetence and a deficient infrastructure piggyback business model. I gave you guys 8 months but its clear hybrid workers can't rely on your business and service model. 👋🏻
norvan man (@luptyd) reported 12 minutes ago
@FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.
Lily (@Lily08901017) reported 13 minutes ago
@FreedomMobile You really are the worst of the worst. Why hire incompetent ppl? Why not answer customer service
Stephanie the alchemist (@Stephdalchemist) reported 15 minutes ago
Usually you guys are the worst service providers in Canada. But in the 6 years I’ve used y’all I’ve never had this much issues. Why is my reception off since yesterday freedom? @FreedomMobile It’s 6:37 a.m on a Saturday & I’m up because of you guys. What’s up?
norvan man (@luptyd) reported 16 minutes ago
@FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.
Sara Guerrero (@Saraguerreror) reported 17 minutes ago
@FreedomMobile I have been in the customer service line for almost two hours and I am still in the queue. Can somebody help me