Freedom Mobile Outage Report in East York, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in East York, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in East York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (60%)
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Phone (28%)
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Wi-fi (5%)
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Total Blackout (4%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near East York, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, Markham and The Beaches.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Internet | |
| Scarborough |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Scarborough |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near East York, Ontario
Latest outage, problems and issue reports in East York and nearby locations:
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Andrew Dignum
(@TheDiggyShow) reported
from
Toronto, Ontario
Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
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GraceReflex
(@feettofeet) reported
from
Toronto, Ontario
@freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help
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ri 🇮🇳
(@___richb) reported
from
Toronto, Ontario
@freedomsupport YO FIX YOUR SHIT
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Dennis aka dLo
(@sidetripca) reported
from
Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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Hayme Torres
(@JaymeeTorres) reported
from
Toronto, Ontario
@freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...
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dom dom
(@domixiqueee) reported
from
Toronto, Ontario
@FreedomMobile is there an service outage because my call are getting dropped
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FabSab44
(@Sab44Fab) reported
from
Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
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Mike Whelan
(@whelanmj) reported
from
Toronto, Ontario
@freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@freedomsupport I need support please check your inbox
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday
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Duane Grady
(@Renoversity) reported
from
Toronto, Ontario
@Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile
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jdriscoll03
(@jdriscoll03) reported
from
Toronto, Ontario
@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.
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007 ⚛️
(@InevitableStan) reported
from
Toronto, Ontario
I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.
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Michael Nugent
(@michaelnugent) reported
from
Toronto, Ontario
@ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile I was an extremely happy customer up until today.
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ana
(@_ana__lynn) reported
from
Toronto, Ontario
@FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.
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Brian Keith MacDonald
(@MacDKB) reported
from
Toronto, Ontario
Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Rajeev Kochhar
(@RajivKochhar) reported
@FreedomMobile Terrible service. No one is able to help me . I have connectivity issues in my house. The phone calls drop. Already spoken to technical support and management over half a dozen time. Big on promises with no effort to deliver. Do not fall prey to cheap service
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Kendra Halliday
(@KendraHalliday) reported
@freedomsupport givin me the notice on Xmas Eve when none of your automated systems work for me (app, website or phone payment) so I need to go into a store that’s not open isn’t really helpful. I wasn’t lookin for a reply just letting everyone know you’re savages. Rogers 2.0 only **** coverage
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Adriana
(@StinsonAF) reported
@freedomsupport having issues sending MMS. Anything down?
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YourMaster
(@letsgetout) reported
@FreedomMobile Left with my poor girl in tears after being screwed by the rude store rep trying to scam us lying about everything and shouting. Her current plan got screwed and her protection plan on her current phone removed which he said he can’t do anything about to put back after cancel..
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David Wooderson
(@LorenzoVanMatt4) reported
@FreedomMobile Honest to God why do we insist on using offshore call centre workers who have a hard time with basic phone etiquette, command of their equipment.Hiorrible Customer service Yes i know there are other ways. Freedom HIRE CANADIAN!!!!! Manilla is not Canada.
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sharmila streaming evermore
(@jesemipermeable) reported
@FreedomMobile my mom was disrespected by one of the retail specialists at West Edmonton Mall. He didnt have to be very rude, very unnecessary. He kept insisting that the promo she's getting for my brother doesnt exist, & gaslighted my mom for being upset by his behaviour.
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Mark Pahulje
(@markpahulje) reported
@freedomsupport When will you have network-level call blocking technology in place to stop spoofing of mobile numbers?
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T.J. Smola
(@Takinagrumpy) reported
@FreedomMobile my texting has been down since 6pm christmas day everything else works fine. Anyone else have this issue?
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YourMaster
(@letsgetout) reported
@FreedomMobile We had an absolutely horrible nightmare experience yesterday at a store we called the centre but no one cares.. with freedom the power is with the store rather than the franchise. After hard credit check and paying our tab and standing for 2 hours we were lied to about price..
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Irie Rasta LoⓋe🇨🇦🇯🇲
(@Shawn83Star) reported
Dear @FreedomMobile are you really calling my phone and not leaving any messages? Unless it's a FREE upgrade to the next version then please stop. Sincerely, loyal customer.