Freedom Mobile Outage Report in East York, Ontario
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in East York, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in East York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Internet (49%)
-
Phone (37%)
-
Total Blackout (7%)
-
Wi-fi (4%)
-
TV (2%)
-
E-mail (1%)
Live Outage Map Near East York, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near East York, Ontario
Latest outage, problems and issue reports in East York and nearby locations:
-
Bruno Garcia
(@brungarc) reported
from
Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
-
SungManitu/2020
(@sungmanitu2020) reported
from
The Beaches, Ontario
@freedomsupport I feel I pay what is satisfactory for service but it maybe an issue I need to address with my LG phone manufacturer !
-
rin
(@OtarineMusic) reported
from
Toronto, Ontario
@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
-
Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
-
kat
(@katlikethief) reported
from
Toronto, Ontario
@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...
-
Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
-
Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken
-
Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
-
Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
-
Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
-
Tai Tang
(@tallpagee) reported
from
Toronto, Ontario
@freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help
-
SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
-
Black Hippy
(@LeonDies4jays) reported
from
Toronto, Ontario
So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there
-
Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
-
kat
(@katlikethief) reported
from
Toronto, Ontario
hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?
-
Dominica Larkin
(@DominicaLarkin) reported
from
Toronto, Ontario
@FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!
-
Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
-
Michelle Williamson
(@MichCWilliamson) reported
from
Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
-
chip
(@chippy_nonstop) reported
from
Toronto, Ontario
. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE
-
Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Ken Cheung
(@kenwkcheung) reported
@freedomsupport Been a customer (DBC00167716588) for close to two years never skip a payment on autopay...upon switching you sent my account to collection agent? on the last payment that I was expecting to come out from autopay? for $47.15? words cannot describe how furious i'm
-
I'm (no)t feeling (ve)ry well, reme(mber)?
(@feedinghand) reported
How is that I can't join in on a @FreedomMobile Black Friday deal that would allow me to pay the same amount I do now for MORE data but wanna charge me $300 for a "new plan" even though I want to amend it for a service they provide & not completely stop my plan halfway through
-
Arctic_Fox13
(@Arctic_Canada) reported
@FreedomMobile having trouble paying my bill the freedom app keep giving me error can’t process. this is the second time again it’s not taking my payment my billing information is correct now I have to wait another 5 days for it to be sent back ridiculous will be 10 days total.
-
_vicodxn
(@_MawaK) reported
@freedomsupport i am very annoyed! ive spent HOURS waiting and speaking to different people who seem to keep quoting me different prices! how can a tab go from $10 a month 0 down, to 130 down and 25 tab.... this truly makes me want to leave you guys!
-
Munya_Donald
(@Munya_Donald) reported
@FreedomMobile Your customer service needs to up its game big time! It is horrible!!
-
SungManitu/2020
(@sungmanitu2020) reported
from
The Beaches, Ontario
@freedomsupport I feel I pay what is satisfactory for service but it maybe an issue I need to address with my LG phone manufacturer !
-
_vicodxn
(@_MawaK) reported
@freedomsupport its fine, when i get the manager to call me back i will just ask to cancel my service as i no longer want to deal with this inconsistency .
-
Schmoodles
(@NevahMindJones) reported
@thebig_hert @FreedomMobile Make public the resolution. Worst customer@service ever.
-
AGA
(@fatihce23) reported
@FreedomMobile Beware of this terrible brand with terrible service.. For existing customer asking 600$ to close the deal and for new one 0$.. it is ridiculous. Once you are their customer you have no value. Keep away for peace of your mind.
-
𐒈𐒛𐒇𐒖
(@lynxbai) reported
Just asked a @FreedomMobile representative if this is the way they like to treat their customers, imagine he said YUP I ******* hate this company