Freedom Mobile outages and service status in East York, Ontario
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around East York, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in East York, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in East York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near East York, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
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Phone | 8 days ago |
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Toronto
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Phone | 29 days ago |
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Toronto
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Phone | 29 days ago |
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Toronto
|
Internet | 1 month ago |
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Toronto
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Wi-fi | 2 months ago |
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Toronto
|
Phone | 2 months ago |
Community Discussion
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Freedom Mobile Issues Reports Near East York, Ontario
Latest outage, problems and issue reports in East York and nearby locations:
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Jaded (@chimozy_charles) reported from Toronto, Ontario@FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
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Kutty MD (@Kuttysark) reported from Toronto, Ontario.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
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Virve Aljas (@VirveAljas) reported from Toronto, Ontario@dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?
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Cubby (@Cubby1412) reported from The Beaches, OntarioAfter being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom
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FabSab44 (@Sab44Fab) reported from Toronto, OntarioHEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario@VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago
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Call Me Scotty (@andreammscott) reported from Toronto, Ontario@freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?
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Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
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Mike Bates (@joemayo17) reported from Toronto, Ontario@freedomsupport I haven’t been able to login to my account all day. What’s going on?
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario@jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.
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Michael Nugent (@michaelnugent) reported from Toronto, Ontario@ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from The Beaches, OntarioThere needs to be a self service way to pay off your device tab online because the customer service agents on the phone are annoying as hell. @FreedomMobile
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Cubby (@Cubby1412) reported from The Beaches, OntarioSuch a shame. Leaving @FreedomMobile after 13 years. No loyalty to their customers. Ive tried, get get any customer support. Hello Fido. #freedommoblie #fido #Toronto
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Brian (Stuttering Loudly) (@StutterLoudly) reported from Toronto, Ontario.@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.
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Cubby (@Cubby1412) reported from The Beaches, Ontario@FreedomMobile I phoned. Was told to go to another provider. Awesome customer support.
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ana (@_ana__lynn) reported from Toronto, Ontario@FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.
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SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.
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Dominic Persaud (@DominicPersaud) reported from Toronto, Ontario@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
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Jan J (@HBchic_Jade) reported from Toronto, Ontario@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Scott (@NevinMcScott) reported- @FreedomMobile why am I being told "check back again tomorrow" and "it's probably a glitch and it'll fix itself" when I asked why I was double charged on my phone bill this month? That's disgraceful customer service from your team
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Parag Gajjar (@PARAG4591) reportedCustomer since 2017. @FreedomMobile says my contract showed the wrong TradeUp amount. 6 months later they added $669 and won’t waive it. Their mistake, my cost.
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Nehal Mohamed ⚕️ (@NEHAL888888) reported@FreedomMobile Hello Freedom Mobile team, I’m reaching out because I’ve been having difficulty getting in touch with your customer service team. Despite multiple attempts, I haven’t been able to reach anyone for assistance. I tried calling 611, app chat, and whatsapp!
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François Caron 🇨🇦 (@Milnoc) reportedUgh! Tried to set up an account with @FreedomMobile, but their system is horribly broken! I've wasted too much time on this. Does anyone know where I can get a cheap plan for my upcoming backup phone? The original data requirement was 40 GB for the year at $15/month after taxes.
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Eve (@Eve62617669) reported@FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything
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Joe bala (@joebalacan) reported@FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile
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Tekin Ozkurt (@TekinOzkur15081) reported@FreedomMobile Ok I pay more as a exsisting customer
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Mike Bryan (@mikebryan) reported@PKP_Qc @FreedomMobile customer since 2018 and have asked about a no cost phone upgrade as a loyal customer. At this time, all options presented to me as a client include auto-pay & this is a reason to leave Freedom. Can policy be reviewed in this?
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ldbharat nahata (@iambn) reported@FreedomMobile I don't get any network in my office building in downtown Toronto and when I call you technical support team, the people either shout or cut the call. If this is the service one receives I am done with your service. Scammer company
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Caitlin (@caitlinnspencer) reported@FreedomMobile hi- ever since I switched to freedom a month ago I can't receive or send group texts. Your support is telling me freedom will not work with text groups of 10 people or more. Is this true??