Freedom Mobile Outage Report in East York, Ontario

Problems in the last 24 hours in East York, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in East York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (32%)
• Total Blackout (5%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near East York, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.

City	Problem Type	Report Time
Toronto	Internet	11 days ago
Toronto	Internet	21 days ago
Toronto	Internet	23 days ago
Toronto	Internet	25 days ago
Toronto	Phone	28 days ago
Toronto	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near East York, Ontario

Latest outage, problems and issue reports in East York and nearby locations:

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 1 second ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

• 
  SungManitu/2020 (@sungmanitu2020) reported 17 seconds ago from Toronto, Ontario

  @freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.

• 
  kat (@katlikethief) reported 4 minutes ago from Toronto, Ontario

  hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?

• 
  kat (@katlikethief) reported 7 minutes ago from Toronto, Ontario

  @freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...

• 
  Jan J (@HBchic_Jade) reported 12 minutes ago from Toronto, Ontario

  @FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks

• 
  Freedom Customer (@CustomerFreedom) reported 12 minutes ago from Toronto, Ontario

  @paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken

• 
  SungManitu/2020 (@sungmanitu2020) reported 18 minutes ago from The Beaches, Ontario

  @freedomsupport I feel I pay what is satisfactory for service but it maybe an issue I need to address with my LG phone manufacturer !

• 
  SungManitu/2020 (@sungmanitu2020) reported 22 minutes ago from Toronto, Ontario

  @freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.

• 
  Call Me Scotty (@andreammscott) reported 23 minutes ago from Toronto, Ontario

  @freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?

• 
  SungManitu/2020 (@sungmanitu2020) reported 26 minutes ago from Toronto, Ontario

  I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !

• 
  Freedom Customer (@CustomerFreedom) reported 27 minutes ago from Toronto, Ontario

  @ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+

• 
  Pedro Marques (@MetroManTO) reported 27 minutes ago from Toronto, Ontario

  @FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.

• 
  Freedom Customer (@CustomerFreedom) reported 31 minutes ago from Toronto, Ontario

  @FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working

• 
  rin (@OtarineMusic) reported 36 minutes ago from Toronto, Ontario

  @freedomsupport is there any information as to when Freedom intends to launch its 5G service?

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 40 minutes ago from Toronto, Ontario

  Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

• 
  Freedom Customer (@CustomerFreedom) reported 45 minutes ago from Toronto, Ontario

  @vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check

• 
  SungManitu/2020 (@sungmanitu2020) reported 52 minutes ago from Toronto, Ontario

  @freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !

• 
  Freedom Customer (@CustomerFreedom) reported 59 minutes ago from Toronto, Ontario

  @hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working

• 
  SungManitu/2020 (@sungmanitu2020) reported 59 minutes ago from Toronto, Ontario

  @freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.

• 
  ПΣЯM © (@njmckenzie) reported 59 minutes ago from Toronto, Ontario

  @freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MO JO (@MoneyMakerMo1) reported 2 minutes ago

  @freedomsupport Lol come back to work...mobile internet down

• 
  T HC (@THC96756480) reported 2 minutes ago

  @FreedomMobile mobile internet is down

• 
  Behroze666 (@behroze666) reported 4 minutes ago

  I was doing uber and now I can’t do it. My whole night is wasted. @FreedomMobile definitely need a compensation for that. Didn’t expect this from you. I was a proud freedom mobile customer since 3 and a half years.

• 
  juliapak - proud Canadian🇨🇦🍁 (@julzpak) reported 6 minutes ago

  @freedomsupport ya my internet is down... i guess i'll have to wait. #rogersoutage its like rogers lol

• 
  Tashi (@Tashi44162282) reported 8 minutes ago

  @FreedomMobile the mobile internet has not been working for the past 1 hr. Your support team disconnects the call in the middle of the conversation.i was trying to get uber but no luck since no internet. My friend shared the hotspot that brings me home. RIP and solve the issues.

• 
  Jackie Grohs (@jackiegrohs) reported 9 minutes ago

  @FreedomMobile What is happening to freedom service ? I had the best service in Grater Vancouver for two years, now getting dropped calls and spotty service :(

• 
  Prabin Acharya (@PrabinAcharya24) reported 12 minutes ago

  @freedomsupport Your service is crap. Your agent duped me. I complained and after that never heard from you people. You don't care about your customers. You will not survive this way. Can you please consider my complaint?

• 
  Sherry (@Sherry14122770) reported 12 minutes ago

  @mrmrmrfffff @FreedomMobile Still not working right i am standing at tim hortans

• 
  Terry Luttrell (@luttrell20) reported 14 minutes ago

  @FreedomMobile Hopefully the phone is better than your service because I can't go into Walmart without losing signal

• 
  Prabin Acharya (@PrabinAcharya24) reported 16 minutes ago

  @freedomsupport you guys are of no help. You do nothing. You just want to earn money and customer care is not the priority. One of your agents duped me and I complained about that and you guys do nothing. But, I wasted a lot of time trying to get justice.