Freedom Mobile outages and service status in East York, Ontario

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Freedom Mobile generated 2 outage signals in the last 24 hours around East York, including 2 direct reports.
The most common problems reported in this area mention Phone, Internet, and Wi-fi.
The most recent signal from this area was received May 23, 4:39 PM EDT.

Phone (50%)
Internet (25%)
Wi-fi (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in East York, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in East York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	East York	Baseline
May 23, 4:00 AM EDT	0	0	0
May 23, 4:20 AM EDT	0	0	0
May 23, 4:40 AM EDT	0	0	0
May 23, 5:00 AM EDT	0	0	0
May 23, 5:20 AM EDT	0	0	0
May 23, 5:40 AM EDT	0	0	0
May 23, 6:00 AM EDT	0	0	0
May 23, 6:20 AM EDT	0	0	0
May 23, 6:40 AM EDT	0	0	0
May 23, 7:00 AM EDT	0	0	0
May 23, 7:20 AM EDT	0	0	0
May 23, 7:40 AM EDT	0	0	0
May 23, 8:00 AM EDT	0	0	0
May 23, 8:20 AM EDT	0	0	0
May 23, 8:40 AM EDT	0	0	0
May 23, 9:00 AM EDT	0	0	0
May 23, 9:20 AM EDT	0	0	0
May 23, 9:40 AM EDT	0	0	0
May 23, 10:00 AM EDT	0	0	0
May 23, 10:20 AM EDT	0	0	0
May 23, 10:40 AM EDT	0	0	0
May 23, 11:00 AM EDT	0	0	0
May 23, 11:20 AM EDT	0	0	0
May 23, 11:40 AM EDT	0	0	0
May 23, 12:00 PM EDT	0	0	0
May 23, 12:20 PM EDT	0	0	0
May 23, 12:40 PM EDT	0	0	0
May 23, 1:00 PM EDT	0	0	0
May 23, 1:20 PM EDT	0	0	0
May 23, 1:40 PM EDT	0	0	0
May 23, 2:00 PM EDT	0	0	0
May 23, 2:20 PM EDT	0	0	0
May 23, 2:40 PM EDT	0	0	0
May 23, 3:00 PM EDT	0	0	0
May 23, 3:20 PM EDT	0	0	0
May 23, 3:40 PM EDT	0	0	0
May 23, 4:00 PM EDT	0	0	0
May 23, 4:20 PM EDT	0	0	0
May 23, 4:40 PM EDT	0	0	0
May 23, 5:00 PM EDT	0	0	0
May 23, 5:20 PM EDT	0	0	0
May 23, 5:40 PM EDT	0	0	0
May 23, 6:00 PM EDT	0	0	0
May 23, 6:20 PM EDT	0	0	0
May 23, 6:40 PM EDT	0	0	0
May 23, 7:00 PM EDT	0	0	0
May 23, 7:20 PM EDT	0	0	0
May 23, 7:40 PM EDT	0	0	0
May 23, 8:00 PM EDT	0	0	0
May 23, 8:20 PM EDT	0	0	0
May 23, 8:40 PM EDT	0	0	0
May 23, 9:00 PM EDT	0	0	0
May 23, 9:20 PM EDT	0	0	0
May 23, 9:40 PM EDT	0	0	0
May 23, 10:00 PM EDT	0	0	0
May 23, 10:20 PM EDT	0	0	0
May 23, 10:40 PM EDT	0	0	0
May 23, 11:00 PM EDT	0	0	0
May 23, 11:20 PM EDT	0	0	0
May 23, 11:40 PM EDT	0	0	0
May 24, 12:00 AM EDT	0	0	0
May 24, 12:20 AM EDT	0	0	0
May 24, 12:40 AM EDT	0	0	0
May 24, 1:00 AM EDT	0	0	0
May 24, 1:20 AM EDT	0	0	0
May 24, 1:40 AM EDT	0	0	0
May 24, 2:00 AM EDT	0	0	0
May 24, 2:20 AM EDT	0	0	0
May 24, 2:40 AM EDT	0	0	0
May 24, 3:00 AM EDT	0	0	0
May 24, 3:20 AM EDT	0	0	0
May 24, 3:40 AM EDT	0	0	0
May 24, 4:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near East York, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Phone	12 hours ago
Toronto	Phone	15 hours ago
Toronto	Internet	9 days ago
Toronto	Wi-fi	19 days ago
Toronto	Phone	1 month ago
Toronto	Internet	1 month ago

Nearby cities with recent reports

Toronto

2 recent signals

12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near East York, Ontario

Latest outage, problems and issue reports in East York and nearby locations:

Laura (@llsebben) reported 10 minutes ago from Toronto, Ontario
Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport
Carrie Oehm (@Coehmer) reported 13 minutes ago from Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
Hayme Torres (@JaymeeTorres) reported 13 minutes ago from Toronto, Ontario
@freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...
Andrew Dignum (@TheDiggyShow) reported 21 minutes ago from Toronto, Ontario
Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
Willem de Ruijter (@Willem_Michael) reported 23 minutes ago from Toronto, Ontario
I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng
Virve Aljas (@VirveAljas) reported 24 minutes ago from Toronto, Ontario
Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?
FabSab44 (@Sab44Fab) reported 25 minutes ago from Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
SungManitu/2020 (@sungmanitu2020) reported 25 minutes ago from Toronto, Ontario
@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
SungManitu/2020 (@sungmanitu2020) reported 27 minutes ago from Toronto, Ontario
@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.
Pedro Marques (@MetroManTO) reported 30 minutes ago from Toronto, Ontario
@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.
Freedom Customer (@CustomerFreedom) reported 33 minutes ago from Toronto, Ontario
@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
Wayne Rodrigues (@WayneRodriguez) reported 35 minutes ago from Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
Terri Dorrington (@Beautylicious82) reported 38 minutes ago from Toronto, Ontario
Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday
mary (@mary35047396) reported 45 minutes ago from Toronto, Ontario
@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company
Kutty MD (@Kuttysark) reported 50 minutes ago from Toronto, Ontario
.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
ПΣЯM © (@njmckenzie) reported 51 minutes ago from Toronto, Ontario
@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
Dominic Persaud (@DominicPersaud) reported 52 minutes ago from Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
Cubby (@Cubby1412) reported 52 minutes ago from The Beaches, Ontario
@FreedomMobile I phoned. Was told to go to another provider. Awesome customer support.
John Daryl (@jhndryl) reported 53 minutes ago from Toronto, Ontario
@freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks
Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported 59 minutes ago from Toronto, Ontario
@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Ticiana Barral (@ticibarral) reported 58 seconds ago
DO NOT SIGN UP WITH @FreedomMobile , they make you pay for something and then don’t offer the service. It’s a scam!!!!
Silvia C. (@SilviaCai) reported 3 minutes ago
@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
Maro (@badboylex_) reported 4 minutes ago
@FreedomMobile bro you guys have the worst customer service ever wtf
Mike Bryan (@mikebryan) reported 4 minutes ago
@PKP_Qc @FreedomMobile customer since 2018 and have asked about a no cost phone upgrade as a loyal customer. At this time, all options presented to me as a client include auto-pay & this is a reason to leave Freedom. Can policy be reviewed in this?
Wil Boucher (@BoucherWil98675) reported 5 minutes ago
@FreedomMobile is service down for Vancouver internet?
Tristan Carpio (@TrisCarpio) reported 10 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist
This Is a Collective (@thiscollective) reported 11 minutes ago
@FreedomMobile text based support - is asking me my address - shouldn't they know this from my FREEDOM phone number -and my address - shouldn't they know this? Mmmmmm - new customer - quickly moving to a lost customer I think.
Lily (@Lily08901017) reported 12 minutes ago
@FreedomMobile You really are the worst of the worst. Why hire incompetent ppl? Why not answer customer service
darkstarr05 (@darkstarrrrr11) reported 13 minutes ago
@Rogers @FreedomMobile @Bell your service really suck! Nothing works inside the houses. Are we supposed to just rely on wifi in house? Your services just work outside with best speed. Look into this matter
manish midha (@midha_manish) reported 17 minutes ago
@FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services