Freedom Mobile outages and service status in East York, Ontario

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Freedom Mobile generated 0 outage signals in the last 24 hours around East York, including 0 direct reports.
The most common problems reported in this area mention Phone, Internet, and Wi-fi.
The most recent signal from this area was received May 23, 4:39 PM EDT.

Phone (50%)
Internet (25%)
Wi-fi (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in East York, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in East York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 25, 3:20 PM EDT	0	0
May 25, 3:40 PM EDT	0	0
May 25, 4:00 PM EDT	0	0
May 25, 4:20 PM EDT	0	0
May 25, 4:40 PM EDT	0	0
May 25, 5:00 PM EDT	0	0
May 25, 5:20 PM EDT	0	0
May 25, 5:40 PM EDT	0	0
May 25, 6:00 PM EDT	0	0
May 25, 6:20 PM EDT	0	0
May 25, 6:40 PM EDT	0	0
May 25, 7:00 PM EDT	0	0
May 25, 7:20 PM EDT	0	0
May 25, 7:40 PM EDT	0	0
May 25, 8:00 PM EDT	0	0
May 25, 8:20 PM EDT	0	0
May 25, 8:40 PM EDT	0	0
May 25, 9:00 PM EDT	0	0
May 25, 9:20 PM EDT	0	0
May 25, 9:40 PM EDT	0	0
May 25, 10:00 PM EDT	0	0
May 25, 10:20 PM EDT	0	0
May 25, 10:40 PM EDT	0	0
May 25, 11:00 PM EDT	0	0
May 25, 11:20 PM EDT	0	0
May 25, 11:40 PM EDT	0	0
May 26, 12:00 AM EDT	0	0
May 26, 12:20 AM EDT	0	0
May 26, 12:40 AM EDT	0	0
May 26, 1:00 AM EDT	0	0
May 26, 1:20 AM EDT	0	0
May 26, 1:40 AM EDT	0	0
May 26, 2:00 AM EDT	0	0
May 26, 2:20 AM EDT	0	0
May 26, 2:40 AM EDT	0	0
May 26, 3:00 AM EDT	0	0
May 26, 3:20 AM EDT	0	0
May 26, 3:40 AM EDT	0	0
May 26, 4:00 AM EDT	0	0
May 26, 4:20 AM EDT	0	0
May 26, 4:40 AM EDT	0	0
May 26, 5:00 AM EDT	0	0
May 26, 5:20 AM EDT	0	0
May 26, 5:40 AM EDT	0	0
May 26, 6:00 AM EDT	0	0
May 26, 6:20 AM EDT	0	0
May 26, 6:40 AM EDT	0	0
May 26, 7:00 AM EDT	0	0
May 26, 7:20 AM EDT	0	0
May 26, 7:40 AM EDT	0	0
May 26, 8:00 AM EDT	0	0
May 26, 8:20 AM EDT	0	0
May 26, 8:40 AM EDT	0	0
May 26, 9:00 AM EDT	0	0
May 26, 9:20 AM EDT	0	0
May 26, 9:40 AM EDT	0	0
May 26, 10:00 AM EDT	0	0
May 26, 10:20 AM EDT	0	0
May 26, 10:40 AM EDT	0	0
May 26, 11:00 AM EDT	0	0
May 26, 11:20 AM EDT	0	0
May 26, 11:40 AM EDT	0	0
May 26, 12:00 PM EDT	0	0
May 26, 12:20 PM EDT	0	0
May 26, 12:40 PM EDT	0	0
May 26, 1:00 PM EDT	0	0
May 26, 1:20 PM EDT	0	0
May 26, 1:40 PM EDT	0	0
May 26, 2:00 PM EDT	0	0
May 26, 2:20 PM EDT	0	0
May 26, 2:40 PM EDT	0	0
May 26, 3:00 PM EDT	0	0
May 26, 3:20 PM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near East York, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Phone	3 days ago
Toronto	Phone	3 days ago
Toronto	Internet	11 days ago
Toronto	Wi-fi	21 days ago
Toronto	Phone	1 month ago
Toronto	Internet	1 month ago

Nearby cities with recent reports

Toronto

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near East York, Ontario

Latest outage, problems and issue reports in East York and nearby locations:

Willem de Ruijter (@Willem_Michael) reported 5 seconds ago from Toronto, Ontario
I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng
Mike Whelan (@whelanmj) reported 2 minutes ago from Toronto, Ontario
@freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!
Marianthe Mesbouris (@TechWithRed) reported 9 minutes ago from Toronto, Ontario
@FreedomMobile - need someone to contact me regarding an account! Your representatives two days in a row cannot help!
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 14 minutes ago from Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
chip (@chippy_nonstop) reported 15 minutes ago from Toronto, Ontario
. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE
Erica Ehm (@EricaEhm) reported 18 minutes ago from Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
Richard Carlson (@RichardKCarlson) reported 20 minutes ago from Toronto, Ontario
@FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!
SungManitu/2020 (@sungmanitu2020) reported 22 minutes ago from Toronto, Ontario
I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !
Cristian Arango (@krixthyan) reported 24 minutes ago from Toronto, Ontario
Is @FreedomMobile the worst mobile company? Hint: Yes
Erica Ehm (@EricaEhm) reported 25 minutes ago from Toronto, Ontario
Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
Call Me Scotty (@andreammscott) reported 26 minutes ago from Toronto, Ontario
@freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?
Andrew Dignum (@TheDiggyShow) reported 27 minutes ago from Toronto, Ontario
Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
Cubby (@Cubby1412) reported 31 minutes ago from The Beaches, Ontario
Such a shame. Leaving @FreedomMobile after 13 years. No loyalty to their customers. Ive tried, get get any customer support. Hello Fido. #freedommoblie #fido #Toronto
Cubby (@Cubby1412) reported 36 minutes ago from The Beaches, Ontario
I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality
No Match (@NoMatch_416) reported 38 minutes ago from Toronto, Ontario
@FindingVimo @FreedomMobile Best customer service in da game doe!!
Marvin (@marvinandro) reported 39 minutes ago from Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
Renan Ledoux (@renanledoux) reported 40 minutes ago from Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
GraceReflex (@feettofeet) reported 42 minutes ago from Toronto, Ontario
@freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help
Freedom Customer (@CustomerFreedom) reported 46 minutes ago from Toronto, Ontario
@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken
Freedom Customer (@CustomerFreedom) reported 50 minutes ago from Toronto, Ontario
@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Adam Adam (@AdamA68412) reported 3 minutes ago
@FreedomMobile Never again . .
Matt Chan (@Chanman1133) reported 4 minutes ago
@FreedomMobile internet has been down for more than 30 minutes. Why? #yyc
Tekin Ozkurt (@TekinOzkur15081) reported 4 minutes ago
@FreedomMobile Ok I pay more as a exsisting customer
Testezlaf (@testezlaf) reported 5 minutes ago
@FreedomMobile Any words from Freedom about the home internet ongoing issue since Monday? Customer service is unreachable!!!!
Silvia C. (@SilviaCai) reported 9 minutes ago
@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
Vine.Park 🇨🇦🎙️ (@VineParkMedia) reported 11 minutes ago
@FreedomMobile loyalty accounts for nothing with your company can’t believe I had to walk back out the door of one of your stores with the same broken phone. I walked in with because your representative refused to help me. time to give one of your competitors my money now.
Ivydelray 🙂 (@ivydelray) reported 13 minutes ago
@FreedomMobile been on hold all day to fix our home internet - over 3 hours now. But when called and said add more services you picked up jn 1.47 minutes!
A. (@mcfaddders) reported 16 minutes ago
Hey @FreedomMobile... just filed a formal complaint to the CCTS on you. 16 years as a loyal customer and you wrongly shut my phone off due to an "unpaid balance" that wasn't posted until yesterday, and shows DUE MARCH 19. Your customer service reps were no help.
Wisdom (@ASAP_N0_Rocky) reported 18 minutes ago
@FreedomMobile is the worst mobile company in Canada hands down
the other KC (@iamtheotherkc) reported 21 minutes ago
Soooo @FreedomMobile is down and you can’t reach their customer support. For folks working from home, this is nightmare scenario. 😩😩