Freedom Mobile Outage Report in East York, Ontario
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in East York, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in East York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Internet (63%)
-
Phone (20%)
-
Total Blackout (6%)
-
Wi-fi (6%)
-
E-mail (2%)
-
TV (2%)
Live Outage Map Near East York, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, North York and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| North York |
Phone | |
| Toronto |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near East York, Ontario
Latest outage, problems and issue reports in East York and nearby locations:
-
✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨
(@IFartOnHaterz) reported
from
Markham, Ontario
It sucks not having data while having a low battery and being a customer of @FreedomMobile
-
Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?
-
Mike Bates
(@joemayo17) reported
from
Toronto, Ontario
@freedomsupport I haven’t been able to login to my account all day. What’s going on?
-
🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver
(@DavidGilbertVO) reported
from
Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
-
Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?
-
sarahkbingler
(@sarahkbingler) reported
from
Toronto, Ontario
@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.
-
Marvin
(@marvinandro) reported
from
Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
-
mary
(@mary35047396) reported
from
Toronto, Ontario
@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company
-
John Daryl
(@jhndryl) reported
from
Toronto, Ontario
@freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks
-
Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality
-
Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
@FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.
-
Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
-
ArgoFluffy/BigNish
(@ArgoFluffy) reported
from
Toronto, Ontario
@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
-
Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom
-
Kutty MD
(@Kuttysark) reported
from
Toronto, Ontario
.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
-
Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."
-
Lorraine Marie Moran
(@LoriMoran_1) reported
from
Toronto, Ontario
@FreedomMobile is your app down?? I can’t pay my bill?
-
Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
-
Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.
-
Shuaeb Reza Chaudhary
(@ShuaebReza) reported
from
Henry Farm, Ontario
@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Tonie Ogilvie
(@b14e69fab2ce45e) reported
@freedomsupport Loving the customer support and the way you all stand by your product. Bought $50 charger as I was told it was guaranteed for life. It stops working, I have no other charger and you won't replace it. The store where I bought it is closed...now what?
-
Marie ANTONiETTE
(@Mantoniette13) reported
@freedomsupport It’s funny because I don’t like to kill insects but a few days ago I noticed about a dozen fleas in and near my food garbage and decided to get rid of them. After watching Naussica, I wonder if it’s a message for me to find another way. Insects serve an important purpose.
-
JJ
(@BurnCity79) reported
@FreedomMobile Don't do it. I had the S21+ & it died after 3 weeks so I exchanged it for the S22 Ultra that had been released 2 days prior. This S22 Ultra has nothing but issues. I know a few others who have this phone & they have just as many issues with it as I do. Samsung has gone to crap.
-
SS
(@FNN23) reported
@freedomsupport @RichardFHowes it has happen to me...gave me these credits and told me they would stay as long I stayed a customer....you lied...sorry sir your credits have expired and we can't bring them back..blah blah blah....liars!
-
Paz Jurado
(@PazJurado89) reported
@FreedomMobile @freedomsupport I had talk with a very rude supervisor, I asked his name and He said he can’t give me that information! I ask him to please speak slower and he didn’t, very bad service!!
-
JULZ
(@herJulz) reported
@FreedomMobile Thanks for your HORRIFIC customer service and @Moto for not standing by your products!! #lessonlearned
-
Jay
(@TheyNamedMeJay) reported
Do any mobile carriers offer actual free phones on contract? I’ve been with @freedomsupport for years despite their service. They sent me a letter saying I’m eligible for a new $0 phone. When I go in, they agree, as long as I pay off the phone at $35/month…for a free phone.
-
ur fav aries🃏♡
(@icymadss) reported
@RahulGahlawat13 @FreedomMobile yeah I had to switch cuz I didn’t get service in my own house half the time lol
-
Mike_Hawk
(@Mike_Hawk_22) reported
@FreedomMobile Cheaper is not always better. Service throttles often. I wont get texts til the next day,even verification texts. Service reads emergency calls only often. I feel like I pay for nothibg. It leeches service from my home wifi. Other than that, very poor all around. AVOID THIS!!!
-
Nurse Lawn Care
(@nurselawncare) reported
@freedomsupport How about you guys fix your service in Ottawa, running a business is hard when your customers can’t reach you. Just sayin.