Freedom Mobile outages and service status in East York, Ontario
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- Freedom Mobile generated 0 outage signals in the last 24 hours around East York, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (67%)
- Internet (33%)
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in East York, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in East York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near East York, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 20 days ago |
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Phone | 21 days ago |
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Internet | 29 days ago |
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Wi-fi | 1 month ago |
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Phone | 2 months ago |
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Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near East York, Ontario
Latest outage, problems and issue reports in East York and nearby locations:
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Brian B (@brianyyz) reported from The Junction, OntarioHave to say the implementation of cell service underground on the @TTChelps is the worst of any system I have ridden globally. Not an selling point overall @FreedomMobile #ttc #mobile #transitTO
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Jaded (@chimozy_charles) reported from Toronto, Ontario@FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.
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Andrew Dignum (@TheDiggyShow) reported from Toronto, OntarioStill seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
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Virve Aljas (@VirveAljas) reported from Toronto, Ontario@freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."
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007 ⚛️ (@InevitableStan) reported from Toronto, OntarioI don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.
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ПΣЯM © (@njmckenzie) reported from Toronto, Ontario@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
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Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported from Toronto, Ontario@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, OntarioVisited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.
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Virve Aljas (@VirveAljas) reported from Toronto, OntarioHi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?
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Laura (@llsebben) reported from Toronto, OntarioWould love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport
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Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
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Duane Grady (@Renoversity) reported from Toronto, Ontario@Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile
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✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported from Markham, OntarioIt sucks not having data while having a low battery and being a customer of @FreedomMobile
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Michelle Williamson (@MichCWilliamson) reported from Toronto, Ontario@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
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Erik (@angrybearTO) reported from Toronto, Ontario@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
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Mike Whelan (@whelanmj) reported from Toronto, Ontario@freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!
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chip (@chippy_nonstop) reported from Toronto, Ontario. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE
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Willem de Ruijter (@Willem_Michael) reported from Toronto, OntarioI spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng
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Yashy Murphy (@YashYanthi) reported from Toronto, Ontario@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.
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mary (@mary35047396) reported from Toronto, Ontario@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Riu (@SiuRaymondsiu) reported@FreedomMobile Hey @FreedomMobile! 🚀 I'm a loyal customer with a Samsung Galaxy and I’d love to see Freedom partner with Starlink Direct to Cell. Right now, I have to pay Rogers $15/month for a separate satellite add-on just to stay connected in remote areas. Any plans to bring this feature natively to Freedom? #FreedomMobile #Starlink
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Testezlaf (@testezlaf) reported@FreedomMobile Any words from Freedom about the home internet ongoing issue since Monday? Customer service is unreachable!!!!
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Jen Whyte (@cheesebroad) reported@FreedomMobile This is the worst mobile company I have ever used. No guaranteed cell phone use anywhere. I cannot function like this for work.
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Ticiana Barral (@ticibarral) reportedDO NOT SIGN UP WITH @FreedomMobile , they make you pay for something and then don’t offer the service. It’s a scam!!!!
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Sharayah Palmer (@SharayahPalmer) reported@FreedomMobile How about you guys figure out how to make it so people don’t wait on hold for an hour to see why their internet isn’t working… I say this as I actively sit on hold. Terrible customer service
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Keegan Seeburger (@CuratedCollect) reportedAfter 15 years we dropped @Rogers they offered no price match or customer retention. And wouldn’t even offer the same rate as their “new to Canada” offer… @FreedomMobile FTW exact same everything and bill is down $100 month
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Randy Mikla (@RandyMikla) reportedSupport sucks. I’ve spent 3 days and 9 hours on hold or with people who’s first language isn’t English. Trying to resolve a problem with the TV service. On day 4 now and on hold. #FreedomMobile @FreedomMobile
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rehan (@wawast) reported@FreedomMobile I've not been able to get a hold of support regarding my cell phone service through freedom mobile WhatsApp support. tried multiple times but got no responses after waiting many hours. On one occasion the wait was 6+ hours and then I was kick'd off the queue.
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Not Op Cue (@NotOpCue) reported@FidoSolutions When I spoke to you rep on the phone he did not care about the price raise and when I said I was going to cancel he did not try to keep me. A company that has no respect for loyalty and paying every month on time does not deserve my business. @FreedomMobile offered me a great deal when I was leaving them years back, but I still said no cause the data was trash in some areas. @Rogers raised the price randomly on me several times, left them cause why pay $55 a month for something when you can get the same thing for $25 a month.
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Stephanie the alchemist (@Stephdalchemist) reported@FreedomMobile Mind you, my phone bill is paid. Everything’s paid. So humour me on why I haven’t had any service since yesterday & it keeps saying no sim or invalid sim. Mind you I have a sim from yall & an e sim too. So kindly humour me on why my reception is on sos on day 2?