Freedom Mobile outages and service status in East York, Ontario

No problems detected

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Freedom Mobile generated 0 outage signals in the last 24 hours around East York, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Phone.
The most recent signal from this area was received May 15, 9:24 AM EDT.

Internet (50%)
Wi-fi (25%)
Phone (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in East York, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in East York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 15, 10:00 AM EDT	0	0
May 15, 10:20 AM EDT	0	0
May 15, 10:40 AM EDT	0	0
May 15, 11:00 AM EDT	0	0
May 15, 11:20 AM EDT	0	0
May 15, 11:40 AM EDT	0	0
May 15, 12:00 PM EDT	0	0
May 15, 12:20 PM EDT	0	0
May 15, 12:40 PM EDT	0	0
May 15, 1:00 PM EDT	0	0
May 15, 1:20 PM EDT	0	0
May 15, 1:40 PM EDT	0	0
May 15, 2:00 PM EDT	0	0
May 15, 2:20 PM EDT	0	0
May 15, 2:40 PM EDT	0	0
May 15, 3:00 PM EDT	0	0
May 15, 3:20 PM EDT	0	0
May 15, 3:40 PM EDT	0	0
May 15, 4:00 PM EDT	0	0
May 15, 4:20 PM EDT	0	0
May 15, 4:40 PM EDT	0	0
May 15, 5:00 PM EDT	0	0
May 15, 5:20 PM EDT	0	0
May 15, 5:40 PM EDT	0	0
May 15, 6:00 PM EDT	0	0
May 15, 6:20 PM EDT	0	0
May 15, 6:40 PM EDT	0	0
May 15, 7:00 PM EDT	0	0
May 15, 7:20 PM EDT	0	0
May 15, 7:40 PM EDT	0	0
May 15, 8:00 PM EDT	0	0
May 15, 8:20 PM EDT	0	0
May 15, 8:40 PM EDT	0	0
May 15, 9:00 PM EDT	0	0
May 15, 9:20 PM EDT	0	0
May 15, 9:40 PM EDT	0	0
May 15, 10:00 PM EDT	0	0
May 15, 10:20 PM EDT	0	0
May 15, 10:40 PM EDT	0	0
May 15, 11:00 PM EDT	0	0
May 15, 11:20 PM EDT	0	0
May 15, 11:40 PM EDT	0	0
May 16, 12:00 AM EDT	0	0
May 16, 12:20 AM EDT	0	0
May 16, 12:40 AM EDT	0	0
May 16, 1:00 AM EDT	0	0
May 16, 1:20 AM EDT	0	0
May 16, 1:40 AM EDT	0	0
May 16, 2:00 AM EDT	0	0
May 16, 2:20 AM EDT	0	0
May 16, 2:40 AM EDT	0	0
May 16, 3:00 AM EDT	0	0
May 16, 3:20 AM EDT	0	0
May 16, 3:40 AM EDT	0	0
May 16, 4:00 AM EDT	0	0
May 16, 4:20 AM EDT	0	0
May 16, 4:40 AM EDT	0	0
May 16, 5:00 AM EDT	0	0
May 16, 5:20 AM EDT	0	0
May 16, 5:40 AM EDT	0	0
May 16, 6:00 AM EDT	0	0
May 16, 6:20 AM EDT	0	0
May 16, 6:40 AM EDT	0	0
May 16, 7:00 AM EDT	0	0
May 16, 7:20 AM EDT	0	0
May 16, 7:40 AM EDT	0	0
May 16, 8:00 AM EDT	0	0
May 16, 8:20 AM EDT	0	0
May 16, 8:40 AM EDT	0	0
May 16, 9:00 AM EDT	0	0
May 16, 9:20 AM EDT	0	0
May 16, 9:40 AM EDT	0	0
May 16, 10:00 AM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near East York, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Internet	1 day ago
Toronto	Wi-fi	11 days ago
Toronto	Phone	23 days ago
Toronto	Internet	26 days ago
Toronto	Phone	1 month ago
Toronto	Phone	1 month ago

Nearby cities with recent reports

Toronto

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near East York, Ontario

Latest outage, problems and issue reports in East York and nearby locations:

Hayme Torres (@JaymeeTorres) reported 58 seconds ago from Toronto, Ontario
@freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...
Richard Carlson (@RichardKCarlson) reported 4 minutes ago from Toronto, Ontario
@FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!
Tai Tang (@tallpagee) reported 4 minutes ago from Toronto, Ontario
@freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help
Erica Ehm (@EricaEhm) reported 6 minutes ago from Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
Terri Dorrington (@Beautylicious82) reported 8 minutes ago from Toronto, Ontario
If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
John Daryl (@jhndryl) reported 9 minutes ago from Toronto, Ontario
@freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks
Marvin (@marvinandro) reported 9 minutes ago from Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
Terri Dorrington (@Beautylicious82) reported 9 minutes ago from Toronto, Ontario
@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
SungManitu/2020 (@sungmanitu2020) reported 12 minutes ago from Toronto, Ontario
@freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.
Call Me Scotty (@andreammscott) reported 14 minutes ago from Toronto, Ontario
@freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?
Nunya Biznez (@GwapogiTalaga) reported 22 minutes ago from Toronto, Ontario
@jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.
Cubby (@Cubby1412) reported 28 minutes ago from The Beaches, Ontario
@FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.
Cubby (@Cubby1412) reported 30 minutes ago from The Beaches, Ontario
Such a shame. Leaving @FreedomMobile after 13 years. No loyalty to their customers. Ive tried, get get any customer support. Hello Fido. #freedommoblie #fido #Toronto
Freedom Customer (@CustomerFreedom) reported 31 minutes ago from Toronto, Ontario
@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
Wayne Rodrigues (@WayneRodriguez) reported 31 minutes ago from Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
Virve Aljas (@VirveAljas) reported 34 minutes ago from Toronto, Ontario
Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?
Mike Bates (@joemayo17) reported 35 minutes ago from Toronto, Ontario
@freedomsupport I haven’t been able to login to my account all day. What’s going on?
GraceReflex (@feettofeet) reported 43 minutes ago from Toronto, Ontario
@freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help
Vince J Ciarlo (@prguy1968) reported 48 minutes ago from Toronto, Ontario
@FreedomMobile your customer service and policy sucks!
azhar (@bobsakomano) reported 53 minutes ago from Toronto, Ontario
@freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Yvonne Kushe (@kushemusic) reported 6 minutes ago
@FreedomMobile I’ve been trying to get in touch with your customer service team for 2 days now with no luck. All 5 times I’ve been on hold for more than 30 minutes. No agents available on WhatsApp either. I’m having issues with my home internet and need technical support.
Geoff Larsen (@GeoffLarsen) reported 6 minutes ago
@FreedomMobile Take me back to before internet. 3 weeks after you force me to convert to Videotron there is now an outage. This isn’t acceptable. I work from home and now can’t work. Do better.
Catchy name (@Catchyname5) reported 6 minutes ago
@FreedomMobile your service and internet is so bad. I’ve been a loyal customer for more than a decade and now I’m thinking of changing because all you care about is new customers
The Lenis (@LenisTheOrca) reported 7 minutes ago
@FreedomMobile why are you throttling internet up loads? can no longer upload any file larger than a photo. I'm a musician & upload music files I'm working on, but cannot upload to any cloud storage service. I can't upload from any of my computers whether I'm using Linux or W11
Sara Guerrero (@Saraguerreror) reported 19 minutes ago
@FreedomMobile I have been in the customer service line for almost two hours and I am still in the queue. Can somebody help me
Testezlaf (@testezlaf) reported 22 minutes ago
@4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!
layla (@MAKHKHKHKHZOUMI) reported 24 minutes ago
@FreedomMobile your website never works!! Absolute unreliable. I don’t even know how you continue to stay in business 🤡
James Robb (@jameser78) reported 24 minutes ago
@FreedomMobile How do I contact support without it being an AI chat bot or requiring a 4 digit pin that I've never been given???
James Robb (@jameser78) reported 24 minutes ago
@FreedomMobile I got home internet from you guys mid February and it was decent, but since my payment from March went through it's been horrible. Its like 90s dial up speeds with things not working. What do I do?
YTPeasantVision (@YTPeasantVision) reported 26 minutes ago
Well, the stream didnt start due to some technical issues on my end. And by that, I mean I ran out my data plan. Bless you @FreedomMobile and your amazing customer service. Another 150GB of a data/month for a $1 increase to my bill? Yes please. Your staff are awesome!