Freedom Mobile outages and service status in Fonthill, Ontario
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Fonthill, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Fonthill, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fonthill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Freedom Mobile Issues Reports Near Fonthill, Ontario
Latest outage, problems and issue reports in Fonthill and nearby locations:
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Bumbling Tourist (@hollygabel) reported from St. Catharines, Ontario@freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.
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H.C.Sprung 🇨🇦 (@XxCarsten72xX) reported from St. Catharines, Ontario@freedomsupport How many hours are you down for "scheduled maintenance"? I'm trying to to p up my account and can't access anything? Should this not be done in the middle of the night when there is less traffic? Running past 7am is really poor planning and an inconvenience.
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Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
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Chelsea (@chelseacriddell) reported from St. Catharines, Ontario@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
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Laura Caldwell (@tpalaura) reported from Lincoln, Ontario@freedomsupport anyone else having service issues right now?
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Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff
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Shams AbuBakr (@s4shams) reported from St. Catharines, Ontario@FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.
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Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
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Bryan Biller (@Technoweenie1) reported from Welland, Ontario@freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.
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AF Henley (@AFHenley) reported from St. Catharines, Ontario@freedomsupport Again? Here let me help: you've looked into it and it seems like there's a problem with a tower in my area. You're not sure how quickly it will be fixed but it should be soon and I should let you know if I end up with any additional charges.
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Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, OntarioI bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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sarah (@yeehawsarahh) reported@FreedomMobile i dislike your phone company and your customer service very much
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Andrew Brlic (@AndrewBrlic) reported@FreedomMobile I have tried to take advantage of your $40/250GB promotion today since 10:30am Your app doesn't allow this simple package change Your website doesn't allow this simple package change I have been waiting 13 hours for an agent response on your WhatsApp support chat
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Greg (@pcguy8088) reported@FreedomMobile I am a customer trying to add a prepaid plan for another phone and about to give business to another carrier. Frustrated to no end using your website on desktop computer. I click the plan and there is no next step showing up.
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manish midha (@midha_manish) reported@FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services
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HolyShit (@SuperNovaLRD) reportedAs a long-time Canadian customer, I'm concerned about Bill C-22 and how it might impact my data privacy. 🇨🇦 I’m eager to hear what steps @FreedomMobile plans to take to protect its customers, especially as other companies are speaking out. 🙏🔒
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James Robb (@jameser78) reported@FreedomMobile How do I contact support without it being an AI chat bot or requiring a 4 digit pin that I've never been given???
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MaxNPV (@TheMaxNPV) reported@GTM618 @FreedomMobile That’s the tricky part of visiting Niagara Falls - easy for phones to switch to the US carriers. I was there 2 weeks ago and all our Bell phones did the same thing. With Freedom I always found messaging from iPhone to be pretty responsive for support.
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🦉 (@Raptorswave) reported@FreedomMobile the worst service plus even worse customer service
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Curt Bennett 🇨🇦 @curttalkstv.bsky.social (@CurtTalksTV) reported@TELUSsupport Just got your WINBACKTELUS email offer but it's not even as good as an off-the-shelf plan with @FreedomMobile. Also your AI chatbot is comically terrible. Don't even bother trying again until you rehire human beings and create competitive plans.
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Jay McIntyre (@jaynoelmcintyre) reported@FreedomMobile is there currently an outage with home internet?