Freedom Mobile Outage Report in Fonthill, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Fonthill, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fonthill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (6%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Fonthill, Ontario
Latest outage, problems and issue reports in Fonthill and nearby locations:
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Chelsea
(@chelseacriddell) reported
from
St. Catharines, Ontario
@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
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AF Henley
(@AFHenley) reported
from
St. Catharines, Ontario
@freedomsupport Again? Here let me help: you've looked into it and it seems like there's a problem with a tower in my area. You're not sure how quickly it will be fixed but it should be soon and I should let you know if I end up with any additional charges.
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
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Shams AbuBakr
(@s4shams) reported
from
St. Catharines, Ontario
@FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.
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Bryan Biller
(@Technoweenie1) reported
from
Welland, Ontario
@freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff
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Laura Caldwell
(@tpalaura) reported
from
Lincoln, Ontario
@freedomsupport anyone else having service issues right now?
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Inderpreet Singh
(@IAmInderdhot) reported
from
St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
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Bumbling Tourist
(@hollygabel) reported
from
St. Catharines, Ontario
@freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.
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Alexander Toth
(@UntilTheNextTee) reported
from
St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Yash Makwana
(@CAYashMaks) reported
@freedomsupport Your team ain't helping me. Only reply I get is to wait. Whybas a customer should I suffer and wait more, because of your internal logistics issue?
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Yash Makwana
(@CAYashMaks) reported
@FreedomMobile I bought a plan of phone + data on 19 February. I'm a new customer but I haven't received my mobile and sim yet. I raised the complaint by email to your back office and got the reply now that they are investigating it.
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Michelle Drew #HoldOn JUSTICE BLM
(@MichelleCaissi1) reported
@TheJUNOAwards @justinbieber @FreedomMobile Never say never #JFCJustinBieber
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Yash Makwana
(@CAYashMaks) reported
@freedomsupport But your back office is not able to resolve my issue. Then whom should I escalate now?
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matty🥕
(@mattybigslop) reported
Hello @FreedomMobile I’d like to file a complaint
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Kassie
(@Kassie_YEG) reported
@freedomsupport you need to switch your name to Freedumb Mobile cause I am watching my husband try to get his new phone working. ABSOLUTE NIGHTMARE!! Will NEVER upgrade on Freedumb Mobile, you can NOT activate your new sim card
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Digital Home Canada
(@digitalhomeca) reported
Warning. My daughter was scammed into typing #2030 on her cell phone and was charged $4.99 by @FreedomMobile. This scam has been ripping Canadians for over 8 years because @Bell Rogers & Telus continue to make money everytime. Sad but true. Solution: DON't use shortcodes at all
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The Apostrophe Wrecks
(@apostrophewreck) reported
@freedomsupport And yet still no help at all. Ok...my move.
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Prophett
(@iam_prophett) reported
@FreedomMobile I am utterly disappointed and disgusted with your customer service. #freedommobile
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Leigh
(@britishsnoman) reported
@k24rebel @freedomsupport Just calm down they will eventually fix it.