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Freedom Mobile

Freedom Mobile Outage Report in Fonthill, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Fonthill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fonthill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Fonthill, Ontario

Latest outage, problems and issue reports in Fonthill and nearby locations:

  • hollygabel
    Bumbling Tourist (@hollygabel) reported from St. Catharines, Ontario

    @freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.

  • s4shams
    Shams AbuBakr (@s4shams) reported from St. Catharines, Ontario

    @FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.

  • IAmInderdhot
    Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

  • UntilTheNextTee
    Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

  • Technoweenie1
    Bryan Biller (@Technoweenie1) reported from Welland, Ontario

    @freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.

  • AFHenley
    AF Henley (@AFHenley) reported from St. Catharines, Ontario

    @freedomsupport Again? Here let me help: you've looked into it and it seems like there's a problem with a tower in my area. You're not sure how quickly it will be fixed but it should be soon and I should let you know if I end up with any additional charges.

  • chelseacriddell
    Chelsea (@chelseacriddell) reported from St. Catharines, Ontario

    @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

  • TheDiggyShow
    Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

  • TheDiggyShow
    Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • lindshopewalsh
    Linds W (@lindshopewalsh) reported

    @freedomsupport Considering freedom mobile is shite and customer service is rude and practically non-existent, maybe you should try to be more motivational. Also I was promised a call back with 24-48 hours about three weeks ago. So maybe less stupid tweets and more doing your job?

  • isaac_enkoom
    Isaac Enkoom (@isaac_enkoom) reported

    @FreedomMobile why is there no service in Quebec ? 🤔

  • Soosole
    Sue Rau (@Soosole) reported

    @freedomsupport @kasey_odayin I am having the same issue since last night.

  • marchaidon
    Marc Haidon (@marchaidon) reported

    My current network want me to pay $10 more for a plan because I’m already a customer, to get the price that’s offered I would have to get a new number. So basically loyalty with @FreedomMobile is rewarded with customers having to pay more. That’s one way to lose a customer 👋

  • yoreid
    yoreid😈 / young *** 🇮🇹 (@yoreid) reported

    @Rootbrian_ @papiisenpaii @FreedomMobile Nah every other provider I’ve had , I’ve been able to have service outside the city ... literally this is the only one where I haven’t been able to use my data outside the city

  • Rootbrian_
    GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @firasfaeq @FreedomMobile rebooting your device solves most problems.

  • pong358
    pong35 (@pong358) reported

    @freedomsupport is the service is down right now?

  • Soosole
    Sue Rau (@Soosole) reported

    @freedomsupport need some help

  • Nazkamani
    Nazir Kamani (@Nazkamani) reported

    @freedomsupport Has my phone been unlocked as yet. I will now ping support on Facebook and messenger.

  • MargaretOW
    Margaret Westaway, MEd (@MargaretOW) reported

    @FreedomMobile are you supposed to be able to make and/or receive calls on Nationwide service? Because I can’t.