Freedom Mobile

Freedom Mobile Outage Report in Grassie, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Grassie, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Grassie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Grassie, Ontario 03/27/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Grassie, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Grimsby and Hamilton.

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City Problem Type Report Time
CanadaGrimsby Phone
CanadaGrimsby Phone
CanadaHamilton Phone
CanadaHamilton Phone
CanadaHamilton Internet
CanadaBeamsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Grassie, Ontario

Latest outage, problems and issue reports in Grassie and nearby locations:

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

  • kornick Nick Walczak (@kornick) reported from Hamilton, Ontario

    @caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

  • bhtoys Bounty Hunter Toys (@bhtoys) reported from Hamilton, Ontario

    @Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

  • ktalbot70 Kim Talbot (@ktalbot70) reported from Hamilton, Ontario

    @freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.

  • hazardplay Ron Harwood (@hazardplay) reported from Hamilton, Ontario

    @freedomsupport You should talk to your IT people... I’m sorry but I don’t have time to explain the problem further.

  • cbrucemiller Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario

    @freedomsupport SMS Text service down? I haven't been able to send or receive for the last 15 minutes...

  • cbrucemiller Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario

    @freedomsupport Hi, is there an issue with incoming SMS texts in the Hamilton area?

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    @freedomsupport I've already explained in my previous tweet what the problem is

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • samianathan Samia (@samianathan) reported

    @FreedomMobile Don’t trust Freedom! Was lied to that I’d get a call from higher management, two days later nothing! The whole chat and phone CS team is highly incompetent and horrible! They’ve made multiple mistakes on my account over the last few days and my issue has still not been resolved

  • ohnojen jennifer stephens (@ohnojen) reported

    @FreedomMobile Please work in listening to customers. Your customer service is subpar and get rid of double verification. So when calling should take 6 verifications via 3 modes to verify who I am. No other cell service provider does this.

  • ohnojen jennifer stephens (@ohnojen) reported

    @FreedomMobile Your company is horrid. Please improve your customer service and policies ASAP

  • worldmeetjohn John from 🇨🇦 (@worldmeetjohn) reported

    @Brightstar Don't bother getting @Brightstar plans. I have a phone protection plan through Canada's @FreedomMobile and it's a scam. I pay $9/month on a 2-year contract - that's $216 over the contract. My screen cracked, and I'm being told it's $129 to fix. That's $390 after tax!!

  • akashde10724268 akashdeep singh (@akashde10724268) reported

    @freedomsupport : My phone number has been suspended, as the last 4 bills were not auto-deducted . Now, I have to pay the entire amount of my tab including 4 months bill, which sums up $1900. Can you please look into this . Already registered the complaint as : c64992300

  • dmakwana11 Dhruv Makwana (@dmakwana11) reported

    @freedomsupport what a Terrible customer service by freedom and a terrible glitch in the system wherein the customer support team cannot even access a customer's account even after providing a right multi factor authentication code.😓

  • Goalee39Lee Dennis Lee (@Goalee39Lee) reported

    @freedomsupport Your agent was just being extremely rude in her sarcastic tone. Did not appreciate it and I did let her know about it and asked for her Supervisor but of course, was kept on hold till neverland so I hung up. There's really no point in me going back to this now. Fed up and tired.

  • mithun_palad Mithun (@mithun_palad) reported

    @freedomsupport FIX YOUR WEBSITE THERE IS NO UPDATE AUTPAY!!! To set up or make changes to your AutoPay in MyAccount, follow the steps below: Go to MyAccount. Select View Billing Details. Under Manage Billing, select Sign up for AutoPay or Update AutoPay.

  • tuscherer Scherer (@tuscherer) reported

    I don’t understand how your system is working and you don’t seem to have a listening @FreedomMobile customer service agents. I don’t sent PICTURE MESSAGING or MMS with my line. I am sick, tired and fed up with your unskilled agents.

  • Kyledavidson002 J Kyle Davidson (@Kyledavidson002) reported

    @FreedomMobile Dont buy it or fall for anything that show or Sell They double bill and then deny it They take money without your authorization And the cover up all there wrong doing and then blame the customer for it