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Freedom Mobile

Freedom Mobile outages and service status in Henry Farm, Ontario

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Full Outage Map
  • Freedom Mobile generated 0 outage signals in the last 24 hours around Henry Farm, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Apr 11, 5:01 PM EDT.
  • 50% Internet (50%)
  • 50% Phone (50%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Henry Farm, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Henry Farm, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Henry Farm, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.

CityProblem TypeReport Time
Toronto Phone 4 days ago
Toronto Phone 8 days ago
Toronto Internet 21 days ago
Toronto Internet 30 days ago
Toronto Internet 1 month ago
Toronto Internet 1 month ago

Nearby cities with recent reports

Toronto

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Henry Farm, Ontario

Latest outage, problems and issue reports in Henry Farm and nearby locations:

  • VirveAljas
    Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    @freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.

  • andreammscott
    Call Me Scotty (@andreammscott) reported from Toronto, Ontario

    @freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?

  • ___richb
    ri ๐Ÿ‡ฎ๐Ÿ‡ณ (@___richb) reported from Toronto, Ontario

    @freedomsupport YO FIX YOUR SHIT

  • DominicaLarkin
    Dominica Larkin (@DominicaLarkin) reported from Toronto, Ontario

    @FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous ๐Ÿคฌ the only store near me shows that it is open but they arenโ€™t picking up the phone. Your โ€œofferโ€ to upgrade expires on Friday - please help!!!

  • VirveAljas
    Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    @freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."

  • Cubby1412
    Cubby (@Cubby1412) reported from The Beaches, Ontario

    Such a shame. Leaving @FreedomMobile after 13 years. No loyalty to their customers. Ive tried, get get any customer support. Hello Fido. #freedommoblie #fido #Toronto

  • IFartOnHaterz
    โœจ ๐’ฆ๐‘’๐“ƒ๐’พ๐“€๐“Ž๐’ถโ€™ ๐’ข โœจ (@IFartOnHaterz) reported from Markham, Ontario

    It sucks not having data while having a low battery and being a customer of @FreedomMobile

  • VirveAljas
    Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?

  • Beautylicious82
    Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday

  • sungmanitu2020
    SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.

  • InevitableStan
    007 โš›๏ธ (@InevitableStan) reported from Toronto, Ontario

    I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.

  • Simone_RC67
    Simone RC ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ’œ (@Simone_RC67) reported from Toronto, Ontario

    @AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!

  • tallpagee
    Tai Tang (@tallpagee) reported from Toronto, Ontario

    @freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. Itโ€™s been for 3 days already, please help

  • ShohanSoham
    Shohan Chowdhury (@ShohanSoham) reported from Toronto, Ontario

    Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

  • JaymeeTorres
    Hayme Torres (@JaymeeTorres) reported from Toronto, Ontario

    @freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...

  • Kuttysark
    Kutty MD (@Kuttysark) reported from Toronto, Ontario

    .@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.

  • marvinandro
    Marvin (@marvinandro) reported from Toronto, Ontario

    @freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.

  • DavidGilbertVO
    ๐ŸŽคDavid Gilbert Voice Over ๐ŸŽค #Easy24HourVoiceOver (@DavidGilbertVO) reported from Vaughan, Ontario

    .@FreedomMobile Worst. Customer. Service. Ever!!!

  • brungarc
    Bruno Garcia (@brungarc) reported from Toronto, Ontario

    @freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.

  • domixiqueee
    dom dom (@domixiqueee) reported from Toronto, Ontario

    @FreedomMobile is there an service outage because my call are getting dropped

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mcfaddders
    A. (@mcfaddders) reported

    Hey @FreedomMobile... just filed a formal complaint to the CCTS on you. 16 years as a loyal customer and you wrongly shut my phone off due to an "unpaid balance" that wasn't posted until yesterday, and shows DUE MARCH 19. Your customer service reps were no help.

  • VineParkMedia
    Vine.Park ๐Ÿ‡จ๐Ÿ‡ฆ๐ŸŽ™๏ธ (@VineParkMedia) reported

    @FreedomMobile loyalty accounts for nothing with your company canโ€™t believe I had to walk back out the door of one of your stores with the same broken phone. I walked in with because your representative refused to help me. time to give one of your competitors my money now.

  • ytRosie
    Rosie (@ytRosie) reported

    @FreedomMobile FIX THE ******* OUTAGE!

  • ASAP_N0_Rocky
    Wisdom (@ASAP_N0_Rocky) reported

    @FreedomMobile is the worst mobile company in Canada hands down

  • hsemitha
    Honey (@hsemitha) reported

    @FreedomMobile Worst support system ever. You will never get response or support

  • jbn_jack
    Jack (@jbn_jack) reported

    @FreedomMobile Wow , my wife cannot even receive phone calls and all Freedom will do is a $10 month discount . Works perfect in Edmonton , but #Camrose it sucks . More Customers , lack of infrastructure = terrible service #FreedomMobile

  • laithkhalil
    Laith Khalil (@laithkhalil) reported

    @FreedomMobile how long do we have to hold till we get someone to talk to in customer service? Three days in row with 1 hour each and yet no answer !!!

  • n_arm1979
    Nathan A | Researcher | ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฎ๐Ÿ‡ฑ (@n_arm1979) reported

    Pay more, get less. Thatโ€™s the @FreedomMobile motto โ€” unstable internet, unresponsive support. Hard pass. โŒ๐Ÿ“ก @CBCNews @globalnews

  • BoucherWil98675
    Wil Boucher (@BoucherWil98675) reported

    @FreedomMobile is service down for Vancouver internet?

  • Hambonevstech
    ๐Ÿ (@Hambonevstech) reported

    @GimpyHandGuy @FreedomMobile Are you still having issues? Their payment gateway seems to be offline lmao