Freedom Mobile Outage Report in Henry Farm, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Henry Farm, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Henry Farm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (51%)
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Phone (31%)
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Total Blackout (10%)
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Wi-fi (6%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Henry Farm, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, North York, Thornhill, The Beaches and Maple.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Total Blackout | |
| Scarborough |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Henry Farm, Ontario
Latest outage, problems and issue reports in Henry Farm and nearby locations:
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Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....
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Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !
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Call Me Scotty
(@andreammscott) reported
from
Toronto, Ontario
@freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?
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kat
(@katlikethief) reported
from
Toronto, Ontario
@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...
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Pedro Marques
(@MetroManTO) reported
from
Toronto, Ontario
@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.
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John Daryl
(@jhndryl) reported
from
Toronto, Ontario
@freedomsupport Thank you. Hopefully this gets to fix the issue.
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.
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rin
(@OtarineMusic) reported
from
Toronto, Ontario
@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
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Jan J
(@HBchic_Jade) reported
from
Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
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azhar
(@bobsakomano) reported
from
Toronto, Ontario
@freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST
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ПΣЯM ©
(@njmckenzie) reported
from
Toronto, Ontario
@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
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SungManitu/2020
(@sungmanitu2020) reported
from
The Beaches, Ontario
@freedomsupport I feel I pay what is satisfactory for service but it maybe an issue I need to address with my LG phone manufacturer !
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.
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kat
(@katlikethief) reported
from
Toronto, Ontario
hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
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Cristian Arango
(@krixthyan) reported
from
Toronto, Ontario
Is @FreedomMobile the worst mobile company? Hint: Yes
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Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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namina.
(@wunibom) reported
@FreedomMobile I want to cancel my number and I’m not in the country I’m unable to call & all the other methods of contacting you aren’t working. Can I get an email address
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Kate
(@Marie1Kate) reported
Seriously, @freedommobile is throttling my data. Acts up every time the exact same. It's slow, l can't get things done. Very annoying especially when I have not used up my data. Suddenly new month begins, works perfectly.
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Ray B
(@RayB34415996) reported
@FreedomMobile I came to Jamaica on January 15 because my granddad passed away. I activated the Freedom Big Gig Roam Extra South (unlimited call/text and 1 gig data) for $64. after 3 days my service was suspended and im told I have a balance of $900+ bcuz I went over the 1 gig! Which I did not
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George Vermeulen
(@VermeGeo) reported
@freedomsupport I've lost all service this morning for some reason. Is there a network outage in Southern Ontario I should know about?
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Ray B
(@RayB34415996) reported
@FreedomMobile Just got off the phone with the 7th call agent. No compassion for my situation. Was told that I need to pay. They said I used 2gigs of data in the span of 4-5hrs and that cost me $900+. I need HELP!
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VickiLouise
(@VickiCostello) reported
@FreedomMobile with them 5 years and i went back to my home country for a visit and didn’t even use my data or make any calls and they are charging me 169 dollars for receiving calls. Anyone recommend a better network? @Fidomobile
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Eduardo Alcántara
(@e_alcantara) reported
@freedomsupport Hello Freedom Mobile, since yesterday I have problems with my data on the mobile. I checked that I still have a lot of data left to use but I don't really have internet on my mobile
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degeneroach.eth
(@degeneroach) reported
@freedomsupport Well, for starters - your whatsapp support it's ridiculous. Don't even think you're trying on that one.. I've bought roaming packages without being able to actually use them? I think I spent 90$ on an international 10 day package and missed an entire day cuz it didn't work
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Nazar Sayed, MBA, PMP®
(@NazarSayed4) reported
@freedomsupport received shipment email with a strange Canada Post Tracking Number: 3ETR000002242 That is not trackable on Canadapost site. Can you please help ?
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degeneroach.eth
(@degeneroach) reported
@freedomsupport Also wtf is with only being able to buy 1 specific top up a month?