Freedom Mobile

Freedom Mobile Outage Report in Henry Farm, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Henry Farm, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Henry Farm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Henry Farm, Ontario 02/12/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (37%)

    Internet (37%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Henry Farm, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Scarborough, Toronto, Rexdale, Concord, Downsview, North York and Markham.

Loading map, please wait...
City Problem Type Report Time
CanadaScarborough Total Blackout
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Henry Farm, Ontario

Latest outage, problems and issue reports in Henry Farm and nearby locations:

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....

  • _ana__lynn ana (@_ana__lynn) reported from Toronto, Ontario

    @FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.

  • jdriscoll03 jdriscoll03 (@jdriscoll03) reported from Toronto, Ontario

    @FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @freedomsupport I need support please check your inbox

  • sidetripca Dennis aka dLo (@sidetripca) reported from Toronto, Ontario

    @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

  • whelanmj Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!

  • ___richb ri 🇮🇳 (@___richb) reported from Toronto, Ontario

    @freedomsupport YO FIX YOUR SHIT

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @FreedomMobile I was an extremely happy customer up until today.

  • domixiqueee dom dom (@domixiqueee) reported from Toronto, Ontario

    @FreedomMobile is there an service outage because my call are getting dropped

  • MacDKB Brian Keith MacDonald (@MacDKB) reported from Toronto, Ontario

    Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...

  • Sab44Fab FabSab44 (@Sab44Fab) reported from Toronto, Ontario

    HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all

  • InevitableStan 007 ⚛️ (@InevitableStan) reported from Toronto, Ontario

    I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday

  • JaymeeTorres Hayme Torres (@JaymeeTorres) reported from Toronto, Ontario

    @freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...

  • Renoversity Duane Grady (@Renoversity) reported from Toronto, Ontario

    @Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile

  • michaelnugent Michael Nugent (@michaelnugent) reported from Toronto, Ontario

    @ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from Toronto, Ontario

    Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting

  • feettofeet GraceReflex (@feettofeet) reported from Toronto, Ontario

    @freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MarieBoyce7 Marie Boyce (@MarieBoyce7) reported

    @freedomsupport I want people to be aware about Freedoms poor customer care and expensive service.

  • mlauzon Michael Lauzon 🇨🇦🇫🇷🏴󠁧󠁢󠁳󠁣󠁴󠁿🇯🇲 (@mlauzon) reported

    @freedomsupport @FreedomMobile Currently on AlbertaWorks' Income Support, I don't have the funds to pay until June 1st, which means I'm going to lose my phone. Waiting for a call from a doctor to get a tumour removed & won't be able to take the call. Won't be able to buzz

  • SaleemShadyy Saleem Shady (@SaleemShadyy) reported

    @FreedomMobile so *** I lose service when I go under a blanket

  • hebero1984 tito (@hebero1984) reported

    @freedomsupport @ThePlatypusCA That's funny cus I'm paying over 100 for 15 gb with @freedomsupport they charged me 10 dollars to change my number because they failed to see how many yrs their service has been brutal because they only look back 3 months history and not to mention bad customer service

  • MarieBoyce7 Marie Boyce (@MarieBoyce7) reported

    @freedomsupport I am so disappointed and disgusted with your Customer Care team who would not help us out for ridiculous US charges. Every other mobile company we deal with has a $10/ day US plan and Freedom just soaked my son. Your staff would not listen and only wanted to argue

  • chromewebstore_ Chrome Web Store (@chromewebstore_) reported

    @FreedomMobile freedom mobile I love your plan but you can't be saying **** like this

  • AlekGoOttawa Alek Golijanin (@AlekGoOttawa) reported

    @freedomsupport I want chicken. Doesn’t matter if it’s grass fed, GH or GMO. I would’ve thought customer loyalty mattered… I’ll just port out if I’m ineligible. Please lmk.

  • Steve57280634 Steve (@Steve57280634) reported

    @freedomsupport I just got my new phone from freedom on Tuesday and found out on Wednesday that the screen is cracked and have been getting a huge run around and no help in dealing with this issue

  • MungoJohnson Ian (@MungoJohnson) reported

    @freedomsupport Having issues receiving calls, but outgoing calls still works. Most calls to me result in "the customer you have dialed is not available" I've had 2 calls I was able to answer, but none else. Been having this issue since yesterday.

  • coldplay_oilers x - Coldplay_Oilers (@coldplay_oilers) reported

    For anyone considering @FreedomMobile for home internet, don’t bother. Their customer support is absolutely terrible.