Freedom Mobile

Freedom Mobile Outage Report in Henry Farm, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Henry Farm, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Henry Farm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Henry Farm, Ontario 01/09/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Henry Farm, Ontario

The most recent Freedom Mobile outage reports came from the following cities: The Beaches, Toronto, North York, Scarborough and Pickering.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Henry Farm, Ontario

Latest outage, problems and issue reports in Henry Farm and nearby locations:

  • MetroManTO Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    @FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.

  • HBchic_Jade Jan J (@HBchic_Jade) reported from Toronto, Ontario

    @FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from The Beaches, Ontario

    @freedomsupport I feel I pay what is satisfactory for service but it maybe an issue I need to address with my LG phone manufacturer !

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.

  • katlikethief kat (@katlikethief) reported from Toronto, Ontario

    @freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • krixthyan Cristian Arango (@krixthyan) reported from Toronto, Ontario

    Is @FreedomMobile the worst mobile company? Hint: Yes

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !

  • StutterLoudly Brian (Stuttering Loudly) (@StutterLoudly) reported from Toronto, Ontario

    .@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.

  • OtarineMusic rin (@OtarineMusic) reported from Toronto, Ontario

    @freedomsupport is there any information as to when Freedom intends to launch its 5G service?

  • njmckenzie ПΣЯM © (@njmckenzie) reported from Toronto, Ontario

    @freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!

  • bobsakomano azhar (@bobsakomano) reported from Toronto, Ontario

    @freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST

  • andreammscott Call Me Scotty (@andreammscott) reported from Toronto, Ontario

    @freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?

  • jhndryl John Daryl  (@jhndryl) reported from Toronto, Ontario

    @freedomsupport Thank you. Hopefully this gets to fix the issue.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • gingerinLDN Simon (@gingerinLDN) reported

    @FreedomMobile’s solution? Pay for a traveler sim. Joke company. Avoid avoid avoid.

  • ClownHamster CLOWN HAMSTER 🤡🐹 -=Vicious Ambitious=- (@ClownHamster) reported

    @FreedomMobile I’ve changed my service provider for more than a year now and I’m still getting emails stating I’m being billed.

  • BeeMatteo Matteo Bee (@BeeMatteo) reported

    @freedomsupport Any service outages happening in southwest ON? Not able to get on home network X 3hours

  • danddrost Bipolarhitchhiker (@danddrost) reported from Burnaby, British Columbia

    @freedomsupport Your company has never resolved one issue for me over 5 years, always excuses, yet I pay my bill fully and on time every month. I have 2 lines and all I get is lousy service and bs offers

  • HealingVisionz Geordie GreenHeart - A David looking for a Goliath (@HealingVisionz) reported

    @FreedomMobile When will you have service for potential customers in the Cowichan Valley? #cowichanvalley #duncanbc #lakecowichan

  • Ranshernain Ransher Nain (@Ranshernain) reported

    @freedomsupport I had the most unprofessional and rude customer service by a customer service Manager. I have been with @FreedomMobile for the last five years but never have I experienced this level of immaturity. I would request Freedom to hear the recorded conversation.

  • KWalls15 Kaeden Walls (@KWalls15) reported

    @FreedomMobile My service has been down since last night whyyyy

  • DiesUnus DiesUnus (@DiesUnus) reported

    @FreedomMobile @freedomsupport Why is it that you have phones for new customers but the same phones are "Not in stock". I have been a customer for 5 years and this is how I am being treated #canada #samsung #cellphone

  • Dillslice DillSlice (@Dillslice) reported

    Never use @FreedomMobile if you want to use your phone as a phone..... they are unable to fix a year long problem of not being able to make calls....

  • gingerinLDN Simon (@gingerinLDN) reported

    @FreedomMobile I’m travelling to the US tomorrow. Trying to add US data to my plan. Being told there’s a technical fault that will take 24-48hrs to resolve. Paying $80/mth for a brick that doesn’t work outside Toronto. I never had issues like this with @RogersBiz