Freedom Mobile Outage Report in Henry Farm, Ontario
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Henry Farm, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Henry Farm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Internet (51%)
-
Phone (30%)
-
Total Blackout (11%)
-
Wi-fi (6%)
-
E-mail (1%)
-
TV (1%)
Live Outage Map Near Henry Farm, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, North York, Thornhill, The Beaches and Maple.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Scarborough |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Henry Farm, Ontario
Latest outage, problems and issue reports in Henry Farm and nearby locations:
-
SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.
-
azhar
(@bobsakomano) reported
from
Toronto, Ontario
@freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST
-
Jan J
(@HBchic_Jade) reported
from
Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
-
SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
-
Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
-
Cristian Arango
(@krixthyan) reported
from
Toronto, Ontario
Is @FreedomMobile the worst mobile company? Hint: Yes
-
Pedro Marques
(@MetroManTO) reported
from
Toronto, Ontario
@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.
-
Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
-
John Daryl
(@jhndryl) reported
from
Toronto, Ontario
@freedomsupport Thank you. Hopefully this gets to fix the issue.
-
kat
(@katlikethief) reported
from
Toronto, Ontario
@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...
-
SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
-
Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?
-
SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.
-
ПΣЯM ©
(@njmckenzie) reported
from
Toronto, Ontario
@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
-
Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company
-
SungManitu/2020
(@sungmanitu2020) reported
from
The Beaches, Ontario
@freedomsupport I feel I pay what is satisfactory for service but it maybe an issue I need to address with my LG phone manufacturer !
-
Call Me Scotty
(@andreammscott) reported
from
Toronto, Ontario
@freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?
-
kat
(@katlikethief) reported
from
Toronto, Ontario
hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?
-
SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !
-
rin
(@OtarineMusic) reported
from
Toronto, Ontario
@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Kesha
(@missdesai88) reported
@FreedomMobile Don’t buy freedom. 0 customer service. Useless agents who never stick to their words.
-
Majic Myk
(@Mykie_E) reported
@FreedomMobile @freedomsupport Can you validate the authenticity of the txt msgs being circulated Message from Freedom: All android users require to download the new app due to the new 5G update. Otherwise, your service may not be working. Install here :
-
HumanRights
(@Himansh73858306) reported
@freedomsupport Thanks I did not know about the 15 day buyer remorse. I would like to use it if your team is not able to fix the issue tomorrow. Please let me know what’s the process to cancel. Thanks!
-
Kate
(@KatePens) reported
.@freedomsupport been trying to get an issue resolved for 3 days. Customer service has been unprofessional and ridiculous. If I do not receive a response here, I am going public. You cannot charge people for being in the states when they were not in the states.
-
david shaw 🇨🇦 🏳️🌈
(@TheCNDViking) reported
so was talking to someone from @freedomsupport about my issues with upgrading online and was told no i can not do it online i am not eligible due to a recent billing delay? i have to go instore. now tell me how can someone do that when my city is on lockdown?? makes no sense.
-
Sean Feldman
(@sfeldman) reported
This is quite frustrating to see @FreedomMobile still not having support for MFA with Authentication apps. Verification codes sent as email/SMS arriving after a few minutes is just so outdated :(
-
Cam Bennett
(@__cambennett) reported
Made a huge mistake switching to @FreedomMobile saving $70 a month isn’t worth having to sleep inside a cell tower to get service. You suck
-
★ Jim Bugg ★
(@jimbugg) reported
@FreedomMobile, I've tried to play nice for 3 yrs, but I'm moving. Coverage has been brutal + tech support has pushed me off multiple times. 3 people in my house + know of at least 5 others that are moving bc of poor coverage. It's embarrassing trying to have a (1/2)
-
Tess Tyckle (Shim/****)
(@TTyckle) reported
@FreedomMobile Do you guys have an update on group messaging support? Everytime I inquire I get told “We’re working on it”. That was two years ago, and there’s still no group messaging. What’s up with that?
-
Ritenowbabs
(@ritenowbabs) reported
@FreedomMobile just lost 2 customers in one day. Never have I ever experienced such poor customer service. Been there since Wind. What a shame. Resolution was to wait 7 days on their end for my phone issues to be resolved.