Freedom Mobile Outage Report in The Junction, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in The Junction, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in The Junction and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (20%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near The Junction, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Mississauga, Woodbridge, The Beaches, Toronto and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Mississauga |
Phone | |
| Woodbridge |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near The Junction, Ontario
Latest outage, problems and issue reports in The Junction and nearby locations:
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Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality
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Lorraine Marie Moran
(@LoriMoran_1) reported
from
Toronto, Ontario
@FreedomMobile is your app down?? I can’t pay my bill?
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.
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🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver
(@DavidGilbertVO) reported
from
Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
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Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
@FreedomMobile I phoned. Was told to go to another provider. Awesome customer support.
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Anand Kanhe
(@AnandKanhe) reported
from
Mississauga, Ontario
@freedomsupport Hi, No mobile signal since morning. Trying to register manually on Freedom network but getting error that could not register.
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
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Marvin
(@marvinandro) reported
from
Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
The Beaches, Ontario
There needs to be a self service way to pay off your device tab online because the customer service agents on the phone are annoying as hell. @FreedomMobile
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Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
@FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.
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sarahkbingler
(@sarahkbingler) reported
from
Toronto, Ontario
@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.
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Shuaeb Reza Chaudhary
(@ShuaebReza) reported
from
Henry Farm, Ontario
@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!
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John Daryl
(@jhndryl) reported
from
Toronto, Ontario
@freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks
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Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
Such a shame. Leaving @FreedomMobile after 13 years. No loyalty to their customers. Ive tried, get get any customer support. Hello Fido. #freedommoblie #fido #Toronto
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ArgoFluffy/BigNish
(@ArgoFluffy) reported
from
Toronto, Ontario
@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
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Mike Bates
(@joemayo17) reported
from
Toronto, Ontario
@freedomsupport I haven’t been able to login to my account all day. What’s going on?
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Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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SAL
(@gdsmth) reported
@freedomsupport Thanks. My bad experience was actually with Samsung Canada directly through their website. Let's see the outcome of this promo first.
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Usman javed
(@UsmanJ00) reported
@freedomsupport no data in stoney creek today, service was down last sunday too. Is it time to move on to a different company?
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GNU/Linux-using Rootbrian's updates and thoughts
(@Rootbrian_) reported
@AwfulMcbad @FreedomMobile You don't know how many times I assumed without checking the balance before making a payment. :O I was $3 off a few months ago (forgot about an international call I made by accident, damn call forwarding, person was on vacation). Pay directly via freedom's website if urgent.
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John Hutchinson🇨🇦🇨🇦
(@pollux2325) reported
@freedomsupport, @FreedomMobile Are you experiencing network issues, I can't call or text anyone. I use my cellphone for work. It's kinda important
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DevilInDisguiseWearingAHalo.🖤
(@suicidalharl3y) reported
I think my data is back? I have no clue what is going on. Is @FreedomMobile having issues?
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TopLeftCorner2
(@TopLeftCorner2) reported
@freedomsupport Hey there, J.L.! Read again. ⬆︎ I wasn't talking about your website, but your app. Aside from shutting down & restarting my phone (which I did, three times, with the same result on both cell & wifi networks), what would you suggest?
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gi_gi
(@CostaLariva) reported
@FreedomMobile my husband is still waiting for a manager to call about his bill. Freedoms customer service is bad. The only reason we can’t leave them is because they would charge for cancelation.
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187 Proof
(@FlipFlapp) reported
@freedomsupport Why did you wait almost 5 hours to report an update? You could have probably avoided thousands of calls to your technical department.....I was in Scarborough and all the way to Hamilton and the service is down since 9am.
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gi_gi
(@CostaLariva) reported
@FreedomMobile you guys have no customer service. You have been charging my husband 198$ a month for a plan that was supposed to be $65. Because the person that activated the line forgot to add the long distance. We have called twice and they are still charging for long distance.
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Dayton Davis
(@DaytonDavis) reported
@freedomsupport hi just wondering if there is an outage your app is not working and the site for my account is also not working in Chrome