Freedom Mobile Outage Report in The Junction, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in The Junction, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in The Junction and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (69%)
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Phone (15%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near The Junction, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Mississauga, Woodbridge, The Beaches and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Total Blackout | |
| Toronto |
Total Blackout | |
| Mississauga |
Phone | |
| Woodbridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near The Junction, Ontario
Latest outage, problems and issue reports in The Junction and nearby locations:
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Yashy Murphy
(@YashYanthi) reported
from
Toronto, Ontario
@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.
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Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
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Carrie Oehm
(@Coehmer) reported
from
Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.
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kiki enen-MOR🦋
(@chocolatmilq) reported
from
Toronto, Ontario
@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒
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Harry
(@hquibs) reported
from
Mississauga, Ontario
@freedomsupport Hey Freedom, I understand you know about the SMS problems but it happens quite often. It seems to happen when I send photos at the same time and then messages fail to send. Get your techs to do a permanent solution pleeeaaaassseee
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Michelle Williamson
(@MichCWilliamson) reported
from
Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
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Dominic Persaud
(@DominicPersaud) reported
from
Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
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Haleigh Ní Mhacháin
(@HalsyBear) reported
from
Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
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Dominica Larkin
(@DominicaLarkin) reported
from
Toronto, Ontario
@FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!
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Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
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Bruno Garcia
(@brungarc) reported
from
Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
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chip
(@chippy_nonstop) reported
from
Toronto, Ontario
. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE
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Black Hippy
(@LeonDies4jays) reported
from
Toronto, Ontario
So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
@jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.
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Jaded
(@chimozy_charles) reported
from
Toronto, Ontario
@FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
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Brian B
(@brianyyz) reported
from
The Junction, Ontario
Have to say the implementation of cell service underground on the @TTChelps is the worst of any system I have ridden globally. Not an selling point overall @FreedomMobile #ttc #mobile #transitTO
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Erik
(@angrybearTO) reported
from
Toronto, Ontario
@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
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ПΣЯM ©
(@njmckenzie) reported
from
Mississauga, Ontario
@freedomsupport experiencing SMS issues in Scarborough. Tried reboots. Sending but not receiving.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Danox🇨🇦
(@Tazco) reported
@freedomsupport Damn, so the s21 ultra 128gb was a higher interest then the 256gb or 512gb? Well I guess I will be sending it back and going to samsung then.
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Crone K Barker
(@chlobarks) reported
@FreedomMobile Your customer service person asked me what I would like to be referred to as, and I said "my name is fine". They went ahead and called me ma'am for the duration of the call. I'm cancelling my service next billing period.
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John Charles
(@JohnAlfa87) reported
@freedomsupport Poor service so not coming back😞.
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Ashley Hynd
(@ashley_hynd) reported
@freedomsupport I am not pleased with the changes to your support & service. Part of what made you great was that you had automatic chat windows and I could get help with issues right away. It took me forever to find a cell phone provider I liked.
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Armin 🍁
(@mackrauss) reported
Hey @FreedomMobile why can I do everything online except for removing a line? Now I am stuck in a phone waiting loop and when I tried to do it via chat it was just confusing. Also instead of giving me $5 off for 4 months when cancelling you should reward loyal customers! #fail
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π˙嘨†å˜©
(@JDRGAYDAR) reported
thanks @FreedomMobile for the extra 5GB on my new iPhone 12 ... I thought my Samsung A11 was broken from you but it wasn't liking being attached to my iMac it's charging now i really like the A11
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George Masswohl
(@georgorama) reported
On hold with @FreedomMobile, who’s service is terrible, btw, and there are roosters crowing in the background of wherever the agent is. #workfromhome2021 Also, the previous agent, @ what I think is a 🇨🇦 company (?) had never heard of Newfoundland. #rigorousinterviewprocess #not
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samantha clow
(@SamanthaClow) reported
from
Charlottetown, Prince Edward Island
@freedomsupport Are you guys in P.E.I. Canada? Would love to look into your service and get some if you out this way
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Tessa Mcfadzean
(@Tessalee3) reported
@freedomsupport In the midst of a stay at home order I would think policy would be reconsidered. In my opinion it is poor social responsibility and disregard for citizens. Promoting in-person shopping is against everything we are being told. $10 discounts would come at a very high cost, no?
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Oyeyemi Arowolo
(@ArowoloOyeyemi) reported
@FreedomMobile I am not happy with freedomMobile, it seems have been duped and treated like garbage. I have sent mail and put several calls since Saturday but no solution to my issue. Customer service promised to call back but no feedback.