Freedom Mobile Outage Report in Kleinburg Station, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Kleinburg Station, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kleinburg Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (38%)
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Total Blackout (8%)
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Wi-fi (4%)
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TV (2%)
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E-mail (1%)
Live Outage Map Near Kleinburg Station, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Kleinburg Station, Ontario
Latest outage, problems and issue reports in Kleinburg Station and nearby locations:
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
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Call Me Scotty
(@andreammscott) reported
from
Toronto, Ontario
@freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken
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Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
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Amanjot singh Saini
(@AmanjotsinghSa3) reported
from
Brampton, Ontario
@FreedomMobile worse customer service ever experienced... your guy joseph told me that no supervisor or loyalty department available right now i should call later ...... but how do i know your schedules.. am i your HR or payroll guy who should know your schedule and wait for hour
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.
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Pedro Marques
(@MetroManTO) reported
from
Toronto, Ontario
@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
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ПΣЯM ©
(@njmckenzie) reported
from
Toronto, Ontario
@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
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rin
(@OtarineMusic) reported
from
Toronto, Ontario
@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
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kat
(@katlikethief) reported
from
Toronto, Ontario
hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?
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Amanjot singh Saini
(@AmanjotsinghSa3) reported
from
Brampton, Ontario
@FreedomMobile waiting for hours and hours just to talk to your customer sevice guy and he told me that i am calling at wrong time .... big **** for freedom @FreedomMobile you guys must worry about that .... being a customer for more than 4 years this should be wasn’t i m getting
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kat
(@katlikethief) reported
from
Toronto, Ontario
@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Briar Jansons
(@BriarJ) reported
Today @FreedomMobile’s customer service manager HUNG UP ON ME, after speaking to me in an unacceptable way. I was calmly asking to be treated as a human, not swearing or yelling, and the manager continued to insult me and then hung up. Shocking service.
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Mas Taherazar
(@TaherazarMas) reported
@FreedomMobile due to issues with your website I was unable to add a roam pckg and despite several attempts while in CA as well as over wifi in Mexico I was u successful. I finally was able to add the add on on the 11th but not without incurring ppu data charges help or I cancel
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Tim From Toronto
(@TimFromToronto) reported
@freedomsupport @freedomsupport - Postpaid service: Activation and upgrade via online, instore or Customer Care for all devices - $45 You don't have to activate anything unless it is a locked phone. Are these phones locked?
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A.M.P.Z
(@ProducedByAMPZ) reported
freedom mobile customer service is the most garbage customer service in human history, and also the “hold”music is the most depressing thing ive ever heard , go **** yourself @FreedomMobile
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SK
(@alsasasaro) reported
@FreedomMobile it’s next to ******* impossible to reach you on the phone. Your text help and twitter team has already told me to reach out to a rep on phone so I have no other choice. Can you please have an agent call me? I’m not even being told where the hell I am in the queue
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albedo albedo albedo albedo albedo albedo albedo
(@strawbrrycrepe) reported
@freedomsupport @iIovecats123 OMG??? IVE NEVER MET A COMPANY ACCOUNT WITH SUCH A NICE ADMIN OTHER THAN MICROSOFT STORE????
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ChristineJ
(@BossMommaCJ) reported
@DomChrisOwens @FreedomMobile The service they offer is somewhat specialized hence the pricing/price gouging. I'm guessing as a freelancer you have a business number. Usually better service for businesses. Business/home internet is through bell still. Fibe.
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SK
(@alsasasaro) reported
@FreedomMobile hi freedom, my autopay is suddenly disabled and the customer care isn’t able to enable it. I’m also unable to pay my bill using my credit card - idk why! Can I be connected to a help desk?
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Tanya
(@Tachfer85) reported
@FreedomMobile I have called,I have emailed I have done everything that I have being asked to do. So I can get my receipt of my phone from you guys it’s being months. I need the receipt so apple can unlock the phone. Please help
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Piyush Mevada
(@piyushmevada123) reported
@FreedomMobile @freedomsupport Hi,,Need urgent support from Top managment of Freedom, I was in Canada in 2018 and then gone back to home country and was stuck in Covid there for 4 years, Now came back and want to settle with good deal with old o/s with freedom,