Freedom Mobile

Freedom Mobile Outage Report in Kleinburg Station, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kleinburg Station, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kleinburg Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kleinburg Station, Ontario 07/15/2024 11:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (37%)

    Internet (37%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kleinburg Station, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Downsview, Toronto, Brampton, Richmond Hill and York.

Loading map, please wait...
City Problem Type Report Time
CanadaDownsview Phone
CanadaToronto Total Blackout
CanadaToronto Phone
CanadaToronto Wi-fi
CanadaBrampton Phone
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Kleinburg Station, Ontario

Latest outage, problems and issue reports in Kleinburg Station and nearby locations:

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?

  • katlikethief kat (@katlikethief) reported from Toronto, Ontario

    @freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !

  • krixthyan Cristian Arango (@krixthyan) reported from Toronto, Ontario

    Is @FreedomMobile the worst mobile company? Hint: Yes

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.

  • OtarineMusic rin (@OtarineMusic) reported from Toronto, Ontario

    @freedomsupport is there any information as to when Freedom intends to launch its 5G service?

  • katlikethief kat (@katlikethief) reported from Toronto, Ontario

    hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !

  • bobsakomano azhar (@bobsakomano) reported from Toronto, Ontario

    @freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST

  • njmckenzie ПΣЯM © (@njmckenzie) reported from Toronto, Ontario

    @freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!

  • HBchic_Jade Jan J (@HBchic_Jade) reported from Toronto, Ontario

    @FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks

  • AmanjotsinghSa3 Amanjot singh Saini (@AmanjotsinghSa3) reported from Brampton, Ontario

    @FreedomMobile worse customer service ever experienced... your guy joseph told me that no supervisor or loyalty department available right now i should call later ...... but how do i know your schedules.. am i your HR or payroll guy who should know your schedule and wait for hour

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.

  • MetroManTO Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    @FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

  • jhndryl John Daryl  (@jhndryl) reported from Toronto, Ontario

    @freedomsupport Thank you. Hopefully this gets to fix the issue.

  • AmanjotsinghSa3 Amanjot singh Saini (@AmanjotsinghSa3) reported from Brampton, Ontario

    @FreedomMobile waiting for hours and hours just to talk to your customer sevice guy and he told me that i am calling at wrong time .... big **** for freedom @FreedomMobile you guys must worry about that .... being a customer for more than 4 years this should be wasn’t i m getting

  • andreammscott Call Me Scotty (@andreammscott) reported from Toronto, Ontario

    @freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Munya_Donald Munya_Donald (@Munya_Donald) reported

    @FreedomMobile Your customer service needs to up its game big time! It is horrible!!

  • NevahMindJones Schmoodles (@NevahMindJones) reported

    @FreedomMobile confirmed several times the phone i wanted. Even though you “record calls for quality assurance” you won’t honour the price I was quoted. The error was on the part of your agent. Not me. Why not honour the price to keep an existing customer since its recorded? 2/3

  • BlueSolsticeYT BlueSolstice (@BlueSolsticeYT) reported

    @FreedomMobile hey guys, I'll be moving to Sudbury in a couple of months for school. Last time I went there I realized that I did not have signal there. I've been with you guys for around 10 years of not longer and honestly I do not want to change my providers.

  • fatihce23 AGA (@fatihce23) reported

    @FreedomMobile I tried to renew my phone for existing customer you are asking 600$ closing fee and for new customers 0$.. very loyal company ! Unbelievable

  • SagePonchie Sage Ponchie (@SagePonchie) reported

    @freedomsupport It’s impossible to “require” me to do anything when I don’t need anything from you. I already spent my money elsewhere. And I need you to do better in quality control of technical education and customer service skills.

  • SagePonchie Sage Ponchie (@SagePonchie) reported

    @FreedomMobile so I should go to a store then? Well I’ve also gone to physical stores only to be laughed at, cackled at, and made to feel horrible with insults, for simply asking what I may have to pay for a certain phone. I know it’s hard to believe. It is true.

  • Arctic_Canada Arctic_Fox13 (@Arctic_Canada) reported

    @FreedomMobile having trouble paying my bill the freedom app keep giving me error can’t process. this is the second time again it’s not taking my payment my billing information is correct now I have to wait another 5 days for it to be sent back ridiculous will be 10 days total.

  • Gamer2Gainz Gamer2Gainz (@Gamer2Gainz) reported

    @FreedomMobile Honestly you guys are the worst in customer care . Tell me something how does it make sense when a customer pays their bill and your system glitches out on the app and then I have to pay again to have my phone line restored ?

  • kenwkcheung Ken Cheung (@kenwkcheung) reported

    @freedomsupport Been a customer (DBC00167716588) for close to two years never skip a payment on autopay...upon switching you sent my account to collection agent? on the last payment that I was expecting to come out from autopay? for $47.15? words cannot describe how furious i'm

  • on_haaco HAACO Ontario Grassroots . (@on_haaco) reported

    @freedomsupport @FreedomMobile Is a general issue . Your Company is failing to issue an statement! Check your customer service calls .