Freedom Mobile Outage Report in Kleinburg Station, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Kleinburg Station, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kleinburg Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (49%)
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Phone (36%)
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Total Blackout (7%)
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Wi-fi (5%)
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TV (2%)
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E-mail (1%)
Live Outage Map Near Kleinburg Station, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Wi-fi | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Kleinburg Station, Ontario
Latest outage, problems and issue reports in Kleinburg Station and nearby locations:
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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Amanjot singh Saini
(@AmanjotsinghSa3) reported
from
Brampton, Ontario
@FreedomMobile worse customer service ever experienced... your guy joseph told me that no supervisor or loyalty department available right now i should call later ...... but how do i know your schedules.. am i your HR or payroll guy who should know your schedule and wait for hour
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kat
(@katlikethief) reported
from
Toronto, Ontario
hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?
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kat
(@katlikethief) reported
from
Toronto, Ontario
@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...
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Eddie
(@EddieTheCyw) reported
from
Brampton, Ontario
@freedomsupport my iMessage is down, any ideas?
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Amanjot singh Saini
(@AmanjotsinghSa3) reported
from
Brampton, Ontario
@FreedomMobile waiting for hours and hours just to talk to your customer sevice guy and he told me that i am calling at wrong time .... big **** for freedom @FreedomMobile you guys must worry about that .... being a customer for more than 4 years this should be wasn’t i m getting
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
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Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
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rin
(@OtarineMusic) reported
from
Toronto, Ontario
@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
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Tai Tang
(@tallpagee) reported
from
Toronto, Ontario
@freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
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Amanjot singh Saini
(@AmanjotsinghSa3) reported
from
Brampton, Ontario
@FreedomMobile this is just a fraud you guys didn’t care about your customer. Your supervisors say something and did something different. It’s harrasing for me #freedomMobile #supervisor #fraud
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Black Hippy
(@LeonDies4jays) reported
from
Toronto, Ontario
So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Ana bananuy
(@bananuy) reported
@freedomsupport That is the problem, they do not want to re-mail the check, they want me to wait forever for a check that never got here, I keep asking to just assume it was lost and re issue one
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Ben of the Dead
(@benFsinger) reported
@freedomsupport Likewise, but this stuff is very concerning. The fact that your customers are targeted BECAUSE they are customers on your phone network should provide more impetus to actively fight this. Older, or less savvy people could have easily fallen for this. Many already have, I am sure.
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BennyBlanq
(@BennyBlanq) reported
WHY ******** DID A @FreedomMobile REP GO IN MY ACCOUNT WITHOUT MY CONSENT AND CHANGED MY ****** PLAN. THATS A BREACH OF CONTRACT!!!
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Model 3 Owner
(@BrianCoburn) reported
@FreedomMobile service has me on hold for approximately 20... How does this happen online? More agents need to learn how to multitask!!
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nevermindSH
(@laxboysmom) reported
Never use @FreedomMobile they took one hour to cancel my service over messaging because they say they cant do it in store. Then said it would take 24-48 hours to unlock it! What????
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✨🍵Bigwands💗💜💙
(@bigwands) reported
@FreedomMobile love that my service inexplicably couldn't be renewed this morning so I had to borrow a friend's phone to get to the hospital for a pregnancy emergency and now the website won't let me top-up either. 👍
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Patsy ****** (Sue IRL) 🇨🇦
(@SueinDurham) reported
@freedomsupport Thanks, I tried that. They ignore emails about wanting to cancel.
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Sonya van Heyningen
(@svanheyningen7) reported
@FreedomMobile Trying to cancel my phone (BECAUSE I MOVED TO THE US) and your customer care rep just had the nerve to try and convince me to switch to a yearly plan or find someone else to take over my phone number. Better believe I'm gonna spread the word #unprofessional
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Giuseppe Tassone
(@JoeTassone) reported
@FreedomMobile Deals stay hot, yes, but your service also stays ****.
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Mr. Nice Guy
(@Mr1Nice_Guy) reported
@freedomsupport Thanks. Will give the workarounds a try. Do you have recommendation for a signal booster I can install at home?