Freedom Mobile Outage Report in Maple, Ontario
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Maple, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Maple and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 06: Problems at Freedom Mobile
Freedom Mobile is currently having issues. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (20%)
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Total Blackout (6%)
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Wi-fi (6%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Maple, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto and North York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| North York |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Maple, Ontario
Latest outage, problems and issue reports in Maple and nearby locations:
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FabSab44
(@Sab44Fab) reported
from
Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
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007 ⚛️
(@InevitableStan) reported
from
Toronto, Ontario
I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.
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Wayne Rodrigues
(@WayneRodriguez) reported
from
Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile I was an extremely happy customer up until today.
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ana
(@_ana__lynn) reported
from
Toronto, Ontario
@FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.
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Sukumar (Suku) சுகு Balasubramaniam
(@sukub) reported
from
King, Ontario
@freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back
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dom dom
(@domixiqueee) reported
from
Toronto, Ontario
@FreedomMobile is there an service outage because my call are getting dropped
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
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Vince J Ciarlo
(@prguy1968) reported
from
Toronto, Ontario
@FreedomMobile your customer service and policy sucks!
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ri 🇮🇳
(@___richb) reported
from
Toronto, Ontario
@freedomsupport YO FIX YOUR SHIT
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Andrew Dignum
(@TheDiggyShow) reported
from
Toronto, Ontario
Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
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Dennis aka dLo
(@sidetripca) reported
from
Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@freedomsupport I need support please check your inbox
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Brian Keith MacDonald
(@MacDKB) reported
from
Toronto, Ontario
Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...
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jdriscoll03
(@jdriscoll03) reported
from
Toronto, Ontario
@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
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GraceReflex
(@feettofeet) reported
from
Toronto, Ontario
@freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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the hermit:
(@AshleyDoe) reported
@FreedomMobile put me on a $90 promo plan that went up to $135/mth after promo ended. In order to reduce my plan they told me I need to pay $240 on my tab. Customer service is horrible, coverage sucks, and let’s not get started on the solution provided.
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Andy Chen
(@andychenn) reported
Cancelled @FreedomMobile 2 months ago and still haven't received a refund check yet... Customer service is of no help.
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S
(@ganjaginga) reported
@ShawInfo yo can you fix your network so @FreedomMobile can actually be a working mobile company? i’m sick of paying so much for the slowest data ever take the $ from my bills each month and buy another tower #ffs
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aysha
(@noacflwt) reported
@freedomsupport in the middle of the UBC campus and getting absolutely zero service - can’t even send a text - what’s up with that?
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Shahab
(@shahabp777) reported
Frustrated with this service @freedomsupport @FreedomMobile
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tito
(@hebero1984) reported
@freedomsupport No thanks I already submitted my complaint to ccts
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April Q
(@aprilapes9) reported
@freedomsupport Hey you guys. I upgraded my phone last year during black Friday. My phone is broken. The screen is totally cracked all over. Is there any way I can get an early upgrade?
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Chief Stonefox
(@chiefstonefox) reported
@kyx69 @FreedomMobile That should tell you something right there how bad the software on Apple devices is how many bugs and loopholes and how good the software on Android devices is no loopholes and no bugs
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Double Vax Bräd
(@BradleyMassen) reported
@chiefstonefox @FreedomMobile Shut ******** up and let people get what they prefer.
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cellarboy
(@the_cellarboy) reported
@FreedomMobile Why is it that I can pre order an iPhone 13 as a new customer on a $60 plan and $35 tab, but when I log in as an existing customer I’m forced to a minimum $80 plan with $35 tab?? This seems pretty hostile towards existing customers.