Freedom Mobile Outage Report in Maple, Ontario

@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....

.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.

@dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?

@FreedomMobile is your app down?? I can’t pay my bill?

@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company

.@FreedomMobile Worst. Customer. Service. Ever!!!

I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.

.@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.

@freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.

Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?

@freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."

@freedomsupport I haven’t been able to login to my account all day. What’s going on?

@FreedomMobile terrible & annoying commercial

@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!

@freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks

@FreedomMobile is there any issues happening? I can’t send text, even over wifi.

@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.

@freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company

@freedomsupport Your My Account system isn't working, pls fix

"Bubkus" - @FreedomMobile says, you have to buy a Samsung Galaxy A8.4 from us for 4GB data / month. #iPad not available. Not able to speak with anyone other than Customer service staff (which were great) to plead my case.

@freedomsupport A DM has been sent, I'm not hopeful of a resolution.

@TheJUNOAwards @ShawnMendes @FreedomMobile Never be Alone #JFCShawnMendes

@FreedomMobile Hi your password recovery form is not working. It keeps reloading the form when you press submit.

@Sportsnet Would love to watch but it says there is league restrictions for my region. Currently on my @FreedomMobile cell phone driving in Langley. I guess your regional detection has an issue.

@FreedomMobile Are you guys having a problem with your website. Trying to upgrade my phone and the site is brutal. I'm already a customer. Anyhow was trying on my phone to upgrade. It was so brutal now on my computer and it's still terrible.

I paid for a US roaming add on and @freedommobile charged me over $400 in roaming charges that should be covered under the add on I purchased. I complained, they cut off my service without warning before my bill was due, made me pay $300 to remove the suspension. #crooks

@freedomsupport is there a problem with express payment? I cannot complete my payment. Could you please assist?

@PublicMobile Site under maintenance everytime i need to add-on something. I an in a very big emergency and need to get internet addon , Not even taking calls on 611. Have recommended this netork to 4 friends. It was biggest mistake. Going to buy @FreedomMobile tomorrow morning.