Freedom Mobile outages and service status in Maple, Ontario

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Freedom Mobile generated 1 outage signal in the last 24 hours around Maple, including 1 direct report.
The most common problems reported in this area mention Phone and Internet.
The most recent signal from this area was received Apr 22, 11:52 PM EDT.

Phone (60%)
Internet (40%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Maple, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Maple, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Maple	Baseline
Apr 22, 2:40 PM EDT	0	0	0
Apr 22, 3:00 PM EDT	0	0	0
Apr 22, 3:20 PM EDT	0	0	0
Apr 22, 3:40 PM EDT	0	0	0
Apr 22, 4:00 PM EDT	0	0	0
Apr 22, 4:20 PM EDT	0	0	0
Apr 22, 4:40 PM EDT	0	0	0
Apr 22, 5:00 PM EDT	0	0	0
Apr 22, 5:20 PM EDT	0	0	0
Apr 22, 5:40 PM EDT	0	0	0
Apr 22, 6:00 PM EDT	0	0	0
Apr 22, 6:20 PM EDT	0	0	0
Apr 22, 6:40 PM EDT	0	0	0
Apr 22, 7:00 PM EDT	0	0	0
Apr 22, 7:20 PM EDT	0	0	0
Apr 22, 7:40 PM EDT	0	0	0
Apr 22, 8:00 PM EDT	0	0	0
Apr 22, 8:20 PM EDT	0	0	0
Apr 22, 8:40 PM EDT	0	0	0
Apr 22, 9:00 PM EDT	0	0	0
Apr 22, 9:20 PM EDT	0	0	0
Apr 22, 9:40 PM EDT	0	0	0
Apr 22, 10:00 PM EDT	0	0	0
Apr 22, 10:20 PM EDT	0	0	0
Apr 22, 10:40 PM EDT	0	0	0
Apr 22, 11:00 PM EDT	0	0	0
Apr 22, 11:20 PM EDT	0	0	0
Apr 22, 11:40 PM EDT	0	0	0
Apr 23, 12:00 AM EDT	0	0	0
Apr 23, 12:20 AM EDT	0	0	0
Apr 23, 12:40 AM EDT	0	0	0
Apr 23, 1:00 AM EDT	0	0	0
Apr 23, 1:20 AM EDT	0	0	0
Apr 23, 1:40 AM EDT	0	0	0
Apr 23, 2:00 AM EDT	0	0	0
Apr 23, 2:20 AM EDT	0	0	0
Apr 23, 2:40 AM EDT	0	0	0
Apr 23, 3:00 AM EDT	0	0	0
Apr 23, 3:20 AM EDT	0	0	0
Apr 23, 3:40 AM EDT	0	0	0
Apr 23, 4:00 AM EDT	0	0	0
Apr 23, 4:20 AM EDT	0	0	0
Apr 23, 4:40 AM EDT	0	0	0
Apr 23, 5:00 AM EDT	0	0	0
Apr 23, 5:20 AM EDT	0	0	0
Apr 23, 5:40 AM EDT	0	0	0
Apr 23, 6:00 AM EDT	0	0	0
Apr 23, 6:20 AM EDT	0	0	0
Apr 23, 6:40 AM EDT	0	0	0
Apr 23, 7:00 AM EDT	0	0	0
Apr 23, 7:20 AM EDT	0	0	0
Apr 23, 7:40 AM EDT	0	0	0
Apr 23, 8:00 AM EDT	0	0	0
Apr 23, 8:20 AM EDT	0	0	0
Apr 23, 8:40 AM EDT	0	0	0
Apr 23, 9:00 AM EDT	0	0	0
Apr 23, 9:20 AM EDT	0	0	0
Apr 23, 9:40 AM EDT	0	0	0
Apr 23, 10:00 AM EDT	0	0	0
Apr 23, 10:20 AM EDT	0	0	0
Apr 23, 10:40 AM EDT	0	0	0
Apr 23, 11:00 AM EDT	0	0	0
Apr 23, 11:20 AM EDT	0	0	0
Apr 23, 11:40 AM EDT	0	0	0
Apr 23, 12:00 PM EDT	0	0	0
Apr 23, 12:20 PM EDT	0	0	0
Apr 23, 12:40 PM EDT	0	0	0
Apr 23, 1:00 PM EDT	0	0	0
Apr 23, 1:20 PM EDT	0	0	0
Apr 23, 1:40 PM EDT	0	0	0
Apr 23, 2:00 PM EDT	0	0	0
Apr 23, 2:20 PM EDT	0	0	0
Apr 23, 2:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Maple, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Woodbridge.

City	Problem Type	Report Time
Toronto	Phone	15 hours ago
Toronto	Internet	3 days ago
Toronto	Phone	12 days ago
Toronto	Phone	16 days ago
Toronto	Internet	29 days ago
Toronto	Internet	1 month ago

Nearby cities with recent reports

Toronto

2 recent signals

15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Maple, Ontario

Latest outage, problems and issue reports in Maple and nearby locations:

Nunya Biznez (@GwapogiTalaga) reported 2 minutes ago from Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
SungManitu/2020 (@sungmanitu2020) reported 2 minutes ago from Toronto, Ontario
@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
Tai Tang (@tallpagee) reported 2 minutes ago from Toronto, Ontario
@freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help
Brian Keith MacDonald (@MacDKB) reported 12 minutes ago from Toronto, Ontario
Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...
Terri Dorrington (@Beautylicious82) reported 19 minutes ago from Toronto, Ontario
If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
Terri Dorrington (@Beautylicious82) reported 24 minutes ago from Toronto, Ontario
@VicD31 @FreedomMobile I was an extremely happy customer up until today.
Terri Dorrington (@Beautylicious82) reported 25 minutes ago from Toronto, Ontario
@freedomsupport I need support please check your inbox
Nunya Biznez (@GwapogiTalaga) reported 27 minutes ago from Toronto, Ontario
@jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.
ana (@_ana__lynn) reported 27 minutes ago from Toronto, Ontario
@FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.
Taige Smith (@BarackOTrauma) reported 28 minutes ago from Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
Mike Bates (@joemayo17) reported 30 minutes ago from Toronto, Ontario
@freedomsupport I haven’t been able to login to my account all day. What’s going on?
Haleigh Ní Mhacháin (@HalsyBear) reported 31 minutes ago from Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
SungManitu/2020 (@sungmanitu2020) reported 32 minutes ago from Toronto, Ontario
@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
jdriscoll03 (@jdriscoll03) reported 37 minutes ago from Toronto, Ontario
@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
Virve Aljas (@VirveAljas) reported 40 minutes ago from Toronto, Ontario
@freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."
Terri Dorrington (@Beautylicious82) reported 43 minutes ago from Toronto, Ontario
I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.
Lorraine Marie Moran (@LoriMoran_1) reported 50 minutes ago from Toronto, Ontario
@FreedomMobile is your app down?? I can’t pay my bill?
Dennis aka dLo (@sidetripca) reported 52 minutes ago from Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
Andrew Dignum (@TheDiggyShow) reported 54 minutes ago from Toronto, Ontario
Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
Wayne Rodrigues (@WayneRodriguez) reported 54 minutes ago from Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

rehan (@wawast) reported 1 minute ago
@FreedomMobile I've not been able to get a hold of support regarding my cell phone service through freedom mobile WhatsApp support. tried multiple times but got no responses after waiting many hours. On one occasion the wait was 6+ hours and then I was kick'd off the queue.
Temi🐆🍒 (@temid4yo) reported 5 minutes ago
@FreedomMobile can you pick up the customer care line omggg
vegan4them (@vegan4nonhumans) reported 6 minutes ago
@FreedomMobile are you having technical issues? Very poor connections in Pickering, Ajax, Whitby.
Tristan Carpio (@TrisCarpio) reported 7 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist
Silvia C. (@SilviaCai) reported 8 minutes ago
@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
norvan man (@luptyd) reported 10 minutes ago
@FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.
Sara Guerrero (@Saraguerreror) reported 11 minutes ago
@FreedomMobile I have been in the customer service line for almost two hours and I am still in the queue. Can somebody help me
🐍 (@Hambonevstech) reported 12 minutes ago
@GimpyHandGuy @FreedomMobile Are you still having issues? Their payment gateway seems to be offline lmao
David Barnwell (@lifeOfBarney) reported 19 minutes ago
Friggin dealing with @FreedomMobile is driving me insane. Dealing with the same technical issue for months now with no meaningful assistance, and technical staff are locked behind call centre+triage+1st level support. UUUUUHHHHNNNNNNN
Wisdom (@ASAP_N0_Rocky) reported 26 minutes ago
@FreedomMobile is the worst mobile company in Canada hands down