Freedom Mobile

Freedom Mobile Outage Report in Maple, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Maple, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Maple and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Maple, Ontario 07/23/2024 04:40

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (36%)

    Internet (36%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Maple, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, North York, Woodbridge, Weston, Downsview, Richmond Hill and Thornhill.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Maple, Ontario

Latest outage, problems and issue reports in Maple and nearby locations:

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company

  • Kuttysark Kutty MD (@Kuttysark) reported from Toronto, Ontario

    .@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.

  • VirveAljas Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    @dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?

  • sarahkbingler sarahkbingler (@sarahkbingler) reported from Toronto, Ontario

    @npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

  • VirveAljas Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    @freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

  • LoriMoran_1 Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @FreedomMobile is your app down?? I can’t pay my bill?

  • ArgoFluffy ArgoFluffy/BigNish (@ArgoFluffy) reported from Toronto, Ontario

    @FreedomMobile is there any issues happening? I can’t send text, even over wifi.

  • mary35047396 mary (@mary35047396) reported from Toronto, Ontario

    @FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company

  • VirveAljas Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?

  • bobsakomano azhar (@bobsakomano) reported from Toronto, Ontario

    @freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?

  • donschacter Don Schacter (@donschacter) reported from Toronto, Ontario

    @FreedomMobile terrible & annoying commercial

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....

  • VirveAljas Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    @freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."

  • DavidGilbertVO 🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported from Vaughan, Ontario

    .@FreedomMobile Worst. Customer. Service. Ever!!!

  • ShuaebReza Shuaeb Reza Chaudhary (@ShuaebReza) reported from Henry Farm, Ontario

    @FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!

  • marvinandro Marvin (@marvinandro) reported from Toronto, Ontario

    @freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.

  • StutterLoudly Brian (Stuttering Loudly) (@StutterLoudly) reported from Toronto, Ontario

    .@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • fyallhoes Bryan (@fyallhoes) reported

    @FreedomMobile & anytime I call 611 for assistance or genuine questions your customer service representatives can’t help in any light and stumble on their words. I can’t name how many times I’ve asked to speak to a higher up and they’ve literally just brushed me off

  • JCHoltzhauer Name cannot be blank (@JCHoltzhauer) reported

    @FreedomMobile Thanks for making the decision to move to @VirginPlus an easy one today. Worst service ever. Two visits to stores and two cust service phone calls. One tells me I can get a discount, the other says no way. I'm done.

  • ErinSim34768100 Erin Simpson (@ErinSim34768100) reported

    @FreedomMobile why can't I leave Edmonton (literally can't go 20 mins outside the city) without losing service? It's the opposite of freedom and quite honestly it's a safety concern.

  • b14e69fab2ce45e Tonie Ogilvie (@b14e69fab2ce45e) reported

    @FreedomMobile my plan flipped over yesterday and data is still super slow. What is up? Yes, I tried rebooting.

  • JCHoltzhauer Name cannot be blank (@JCHoltzhauer) reported

    I have been with @VirginPlus for 20+ years (different number) and I have never had an issue with their service. I'm done with @FreedomMobile

  • Joetracey14 Joe tracey (@Joetracey14) reported

    @FreedomMobile Worst ever

  • KwinShayba Folashade Akingbade 🇳🇬🇨🇦 🇱🇷 🇺🇦 (@KwinShayba) reported

    @freedomsupport Hi. I think the problem needs to be fixed since other people are experiencing same, otherwise people will think it’s false advertising

  • DarioPeralta86 Dario P. (@DarioPeralta86) reported

    @freedomsupport I've been with you for 8 years, I've upgraded devices 3 times and upgrade my plan once, and i can assure you i was never charged the connection fee. This time i acquired a device not even conneted to my plan (i already have a phone) and still a fee is charged...

  • k_profitt K Profitt (@k_profitt) reported

    @freedomsupport I truly appreciate that however I still have a bad taste in my mouth from the freedom home internet service that was so poorly handled in my case. I will touch base with a representative in my city in due course since I refuse to use Rogers, Shaw, or Telus for retail service.

  • icymadss ur fav aries🃏♡ (@icymadss) reported

    @RahulGahlawat13 @FreedomMobile yeah I had to switch cuz I didn’t get service in my own house half the time lol