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Freedom Mobile

Freedom Mobile outages and service status in Nepean, Ontario

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Full Outage Map
  • Freedom Mobile generated 0 outage signals in the last 24 hours around Nepean, including 0 direct reports.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Nepean, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa.

CityProblem TypeReport Time
Ottawa Phone 1 month ago
Ottawa Phone 2 months ago
Ottawa Phone 3 months ago
Ottawa Internet 3 months ago
Ottawa Internet 4 months ago
Nepean Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • AdaProvenzano1
    Ada Provenzano (@AdaProvenzano1) reported from Ottawa, Ontario

    @freedomsupport My phone is not working! I tried 611 and it won't answer.

  • zephyr064
    Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • north_fam_BP
    March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • HeauxSofia
    Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

  • PhillipReid17
    Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

  • Turkish_Tank
    Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

  • PhillipReid17
    Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • HeauxSofia
    Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    @freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

  • zephyr064
    Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • CAYashMaks
    Yash Makwana (@CAYashMaks) reported

    @freedomsupport Your team ain't helping me. Only reply I get is to wait. Whybas a customer should I suffer and wait more, because of your internal logistics issue?

  • tracieannv
    Splashyygirl (@tracieannv) reported

    @freedomsupport Absolutely Understood! Not sure if it makes sense to have more customers reps on the inside when you could have sent one on the outside to ‘triage’ customers and allow a customer to receive service on the inside. The Oshawa branch customer service needs a review

  • Jon49071940
    Jon (@Jon49071940) reported

    @freedomsupport Not something you can test obviously, but we are not sure if we could even make an emergency call if needed?. Last outage was 47 continuous hours, hopefully nobody has any issues during this time.

  • MichelleCaissi1
    Michelle Drew #HoldOn JUSTICE BLM (@MichelleCaissi1) reported

    @TheJUNOAwards @justinbieber @FreedomMobile Never say never #JFCJustinBieber

  • JanetGlassford
    Janet Glassford (@JanetGlassford) reported

    @FreedomMobile - I'm calling Federal Gov't here in Canada - 1 800 859-8281; why won't my Oh Canada [Canada-wide call/text plan] allow this? Offices are closed due to Covid; this is essential service - pls resolve. Thanks.

  • CAYashMaks
    Yash Makwana (@CAYashMaks) reported

    @freedomsupport I told you this is the 3rd week. Customer can't keep on waiting due to your internal mistakes.

  • StmakMa
    Steve Ma (@StmakMa) reported

    @FreedomMobile Freedom is the most unreliable and inconsistent network I've ever had. Big mistake switching to them. Many dead spots and are charged roaming fees when in Freedom area. Don't waste your money. You get what you pay for. Freedom is crap!!!!

  • rubieberauhl
    Ruby - HOLD ON 🏍️ (@rubieberauhl) reported

    @TheJUNOAwards @justinbieber @FreedomMobile Support #JFCJustinBieber

  • CAYashMaks
    Yash Makwana (@CAYashMaks) reported

    @freedomsupport But your back office is not able to resolve my issue. Then whom should I escalate now?

  • strikerita
    Vancity Roma (@strikerita) reported

    @FreedomMobile Hey freedom I can't login to my account? Just wondering if your site's down?