Freedom Mobile Outage Report in Nepean, Ontario
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Nepean come from postal codes K2J and K2G.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Internet (64%)
-
Phone (20%)
-
Wi-fi (6%)
-
Total Blackout (5%)
-
E-mail (2%)
-
TV (2%)
Live Outage Map Near Nepean, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Nepean, Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Phone | |
| Ottawa |
Phone | |
| Gatineau |
Internet | |
| Nepean |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
-
March Brizzy fo Shizzy
(@north_fam_BP) reported
from
Ottawa, Ontario
@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace
-
Yak
(@Turkish_Tank) reported
from
Barrhaven, Ontario
@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.
-
Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜
-
Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
@freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.
-
Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile
-
Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
-
Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience
-
Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.
-
Occasional Transport
(@OccTranspo) reported
from
Ottawa, Ontario
@freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.
-
Ada Provenzano
(@AdaProvenzano1) reported
from
Ottawa, Ontario
@freedomsupport My phone is not working! I tried 611 and it won't answer.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Anthony Immel
(@AnthonyImmel) reported
@FreedomMobile Ordered a SIM online and the next day Canada post went on strike. They were unhelpful so I tried to buy another SIM and have it shipped via purolator or FedEx. They refuse to offer another shipping method despite the nationwide Canada post strike. Customer service says I can buy one in store. I would have done that already if it wasn't a 5 hour drive. Pathetic.
-
lover of life
(@barely_gettinby) reported
@FreedomMobile experiencing no service this morning. Any fix? I’ve rebooted 6 times.
-
Anthony
(@AnthonyGui101) reported
@FreedomMobile Maybe you should try fixing your Nationwide. It's been complete garbage lately. And your download speeds have been terrible lately. Also, when you're in the home zone I don't understand you charge just as much as the big three.
-
shay snowflake
(@shay_snowflake) reported
@FreedomMobile Excited to cancel my plan with freedom! Can't wait to activate with one of the tons of providers who have the exact same plan and coverage but for half the price!
-
Dr. Suggon Deeznutz, PhD
(@JASONHA17381011) reported
Maybe instead of spending all that money on marketing for a product that isn’t even available, @FreedomMobile could focus on network expansion.
-
Gamer Graham
(@GTM618) reported
@aceofhertz @FreedomMobile But the thing is we have had freedom since 2014 and these phones since 2023. Wife never got the message only i did. But nothing beforehand to advise. Plus even their tier 2 support claimed they had no idea. Claimed it was phishing but there was no link and no number associated
-
Devi
(@dbhoops_) reported
@FreedomMobile can’t have the worst customer service if you can’t get hold of anyone…
-
CaP
(@CarolP_media) reported
Hi @FreedomMobile just switched to you last week but have since found out your system has both my name and my email spelled incorrectly. Getting the runaround from customer care about correcting it because I can't even get a PIN
-
C✨
(@youaregonee) reported
@FreedomMobile I have been trying to text your costumer service on WhatsApp but have received no reply.
-
PraneetaMhatre
(@PraneetaMhatre) reported
@FreedomMobile - your support is the worst!!! I have been sent from one team to another and I still don't have a working internet connection and I have been paying for the past 8 days.