Freedom Mobile Outage Report in Nepean, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (57%)
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Phone (31%)
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Total Blackout (6%)
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Wi-fi (5%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Nepean, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜
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March Brizzy fo Shizzy
(@north_fam_BP) reported
from
Ottawa, Ontario
@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.
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Yak
(@Turkish_Tank) reported
from
Barrhaven, Ontario
@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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boringlisap
(@BoringLisaP) reported
@freedomsupport Another stupid ? I've never switched carriers before. How do I switch to Freedom and port my number and get a new phone on your payment program? Can I do that online?
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Wasim Azid
(@wasimazid) reported
@freedomsupport @Randy40575132 That’s true. I have been using Freedom since it was Wind Mobile. No roaming issues at all.
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Katherine Wieser
(@KatherineWieser) reported
Well, after all the dealings with @FreedomMobile and them insisting they can not put a phone plan on hold, even with the (validated) account holder on the line and a police file number - I was able to do it myself, online. Ridiculously poor customer service! #Canada
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Robot Hugs
(@RobotHugsComic) reported
@FreedomMobile the above feature would making being a customer of yours approximately 75% less annoying and would motivate me to stay with your company.
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day million
(@nodlcforme) reported
@FreedomMobile someone has started charging my dormant account, Monthly and no one at service has been helping, whose department is fraud ?
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Andrew Smyk
(@andrewsmyk) reported
@FreedomMobile emailed survey is not accessible. Gives a login error.
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Nithin Kumar
(@Bullseye90) reported
@freedomsupport Hi freedom mobile, I had a hardware upgrade done online on Nov 20th and had no email confirmation with tracking details, upon calling customer care they say it was already shipped via fedex and it has been delivered to wrong address, please help **URGENT**
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SK
(@alsasasaro) reported
@FreedomMobile it’s next to ******* impossible to reach you on the phone. Your text help and twitter team has already told me to reach out to a rep on phone so I have no other choice. Can you please have an agent call me? I’m not even being told where the hell I am in the queue
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Ajit Maski
(@ajitmaski) reported
@FreedomMobile @freedomsupport - There is no update on FSR00349117 even after 20 days. How much do Freedom need to fix one data issue
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Bidisha Bhattacharya
(@bidisha1104) reported
@FreedomMobile as bad is your online/phone customer service,I found a excellent service at one of your store at kingsway,Vancouver,executive:Flora,the amount of effort from store she tried to solve this easy thing. 10% of that effort from your backend would have solved the issue