Freedom Mobile

Freedom Mobile Outage Report in Nepean, Ontario

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The latest reports from users having issues in Nepean come from postal codes K2J and K2G.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Nepean, Ontario 12/31/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Nepean, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaNepean Internet
CanadaOttawa Internet
CanadaNepean Phone
CanadaOttawa Phone
CanadaGatineau Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • TechyKory Kory - TechyKory (@TechyKory) reported

    @freedomsupport seems like MMS texting is heavily delayed and not working... Any insight?

  • Karen46391367 Karen (@Karen46391367) reported

    @freedomsupport can you check why group messaging on my iPhone is not working suddenly? Can’t send or receive text in group messaging.thanks

  • Jas30317962 Jas (@Jas30317962) reported

    @freedomsupport is such a garbage service. People call me and it says the number doesn't exist, and most of the time WhatsApp calls work. Can Anyone set up a call with me?

  • Sixities Six (@Sixities) reported

    @freedomsupport @FreedomMobile I want more gigs anyway you guys can help without charging me an arm and a leg

  • aftsmt Arian (@aftsmt) reported

    @freedomsupport @OshawaBuddha Would you please waive long-distance calls to Iran to help Iranians in Canada stay connected to their families?

  • aftsmt Arian (@aftsmt) reported

    @freedomsupport Would you please waive long-distance calls to Iran to help Iranians in Canada stay connected to their families?

  • anaxerete Maroha Berry (@anaxerete) reported

    @freedomsupport hours on the phone and via live chat + being hung up on three times to prevent me from speaking with a supervisor and I still can't get a resolution for my issue. This is appalling. Even Rogers isn't this terrible.

  • junezaria Laura Nerenberg 🎻 (@junezaria) reported

    On the line for over 40 min trying to resolve almost $100 in charges I never incurred. Latest rep offered to refund me %50 of what @FreedomMobile is trying to STEAL FROM ME! If I tried to rob a person and only return %50 of goods, I'd be arrested. Where is the regulation?!

  • _sheepking JB 🍁 (@_sheepking) reported

    Why is every @FreedomMobile customer care rep extremely incompetent. Im doing a simple plan change and it has taken over an hour. This is one of the most basic things in Wireless

  • acitta Gary Walsh (@acitta) reported

    @TorontoStar I have no trouble using my cell phone on the subway when I am in Toronto. I hope that doesn't change when @FreedomMobile is changes owners.