Freedom Mobile

Freedom Mobile Outage Report in Nepean, Ontario

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The latest reports from users having issues in Nepean come from postal codes K2J and K2G.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Nepean, Ontario 12/17/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Nepean, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Nepean, Ottawa and Gatineau.

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City Problem Type Report Time
CanadaNepean Internet
CanadaOttawa Internet
CanadaNepean Phone
CanadaOttawa Phone
CanadaGatineau Internet
CanadaNepean Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Massoud58677991 Massoud (@Massoud58677991) reported

    @Sibbella @FreedomMobile Exactly I was sick and tired of this issue I was in Niagara Ontario but got charged every time for USA roaming now with bell and not worried

  • BradleyMassen Double Vax Bräd (@BradleyMassen) reported

    @chiefstonefox @FreedomMobile Shut ******** up and let people get what they prefer.

  • OccTranspo Occasional Transport (@OccTranspo) reported

    @freedomsupport No problem. Just checking it wasn't just me

  • chiefstonefox Chief Stonefox (@chiefstonefox) reported

    @MinionMania18 @FreedomMobile I got rid of iPhone when I found out that Apple was updating the software to purposely slow the device down to mandate that you step out and spend another $1,000 to replace the phone I don't need someone telling me when it's time to replace my phone and purposely slowing it down

  • MumbyfromJa MarleneD (@MumbyfromJa) reported

    @freedomsupport hello, I would like to know why it is that I have paid for my service and I do not have it????!

  • tryoung Mind over Matter (@tryoung) reported

    @OccTranspo @freedomsupport The outage seems fairly wide-reaching. Service is out in Barrhaven.

  • sujithmathewona kick_dart (@sujithmathewona) reported

    @FreedomMobile what’s your email ID to file a complaint regarding your network security ?

  • aprilapes9 April Q (@aprilapes9) reported

    @freedomsupport Hey you guys. I upgraded my phone last year during black Friday. My phone is broken. The screen is totally cracked all over. Is there any way I can get an early upgrade?

  • chiefstonefox Chief Stonefox (@chiefstonefox) reported

    @kyx69 @FreedomMobile That should tell you something right there how bad the software on Apple devices is how many bugs and loopholes and how good the software on Android devices is no loopholes and no bugs

  • the_cellarboy cellarboy (@the_cellarboy) reported

    @FreedomMobile Why is it that I can pre order an iPhone 13 as a new customer on a $60 plan and $35 tab, but when I log in as an existing customer I’m forced to a minimum $80 plan with $35 tab?? This seems pretty hostile towards existing customers.