Freedom Mobile Outage Report in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (56%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Nepean, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	Phone	1 month ago
Ottawa	Phone	2 months ago
Ottawa	Phone	3 months ago
Ottawa	Internet	3 months ago
Ottawa	Internet	3 months ago
Nepean	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  Alexis Reid (@PhillipReid17) reported 24 seconds ago from Ottawa, Ontario

  @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

• 
  Yak (@Turkish_Tank) reported 9 minutes ago from Barrhaven, Ontario

  @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

• 
  Alexis Reid (@PhillipReid17) reported 25 minutes ago from Ottawa, Ontario

  @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

• 
  Ada Provenzano (@AdaProvenzano1) reported 29 minutes ago from Ottawa, Ontario

  @freedomsupport My phone is not working! I tried 611 and it won't answer.

• 
  Martin L 李蔭庭 (@zephyr064) reported 32 minutes ago from Ottawa, Ontario

  @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

• 
  March Brizzy fo Shizzy (@north_fam_BP) reported 34 minutes ago from Ottawa, Ontario

  @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

• 
  Martin L 李蔭庭 (@zephyr064) reported 43 minutes ago from Ottawa, Ontario

  @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

• 
  Sofia Heaux (@HeauxSofia) reported 57 minutes ago from Ottawa, Ontario

  @freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

• 
  Sofia Heaux (@HeauxSofia) reported 60 minutes ago from Ottawa, Ontario

  If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

• 
  Occasional Transport (@OccTranspo) reported 60 minutes ago from Ottawa, Ontario

  @freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Hicks (@ALL_CAPS) reported 7 minutes ago

  @freedomsupport You rocking anything faster than 3G? Last time I tried your service (late 2017) it was like time travelling to 2008.

• 
  Colin Cameron ⚽️ 🔴 ⚪ 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@colinscameron) reported 10 minutes ago from Burlington, Ontario

  @freedomsupport Thanks for the offer. There's nothing you can do. I used to overlook the spotty service area because the price was low. Now your plans aren't significantly different from other carriers, but your coverage area is. Solving that issue isn't in your job description.

• 
  General Foamhead (@Foamhead2) reported 11 minutes ago

  @FreedomMobile I'm returning my new phone tomorrow, unopened. Charging a "connection fee" when I am already a customer is outrageous. You aren't connected squat when I'm already on the network. The $2000+ and $90+ per month isn't enough? Time to find a new network.

• 
  Valerie Stables 🇨🇦🏈 Proud Western Canadian (@StablesValerie) reported 14 minutes ago

  @AnthonyLacavera @FreedomMobile Service sucks, will your coverage within Calgary improve?

• 
  Natural 1's (@Nat1spc) reported 16 minutes ago

  @freedomsupport tried to upgrade my phones over the phone tonight and had The. Worst. Customer. Service. Ever. I don't know how this is allowed when in store your staff are so sweet. Considering canceling

• 
  al burton 🇨🇦 (@trucker_lovin) reported 19 minutes ago

  @MartyPvL @FreedomMobile I had to switch from freedom to telus because freedom mobile doesn’t even get service in Innisfail Alberta and I’m there once a week

• 
  Chris Narduzzi (@ChrisNarduzzi) reported 25 minutes ago

  @AnthonyLacavera @FreedomMobile We were with Wind/freedom 8 years ago or so, and it was the worst sevice we've ever had. Dead zones, roaming in our own home. Dropped calls. Just the worst

• 
  🇨🇦 Rob Philip 🇺🇸 (@rbphilip) reported 27 minutes ago

  @EricaEhm @FreedomMobile Mobile service in Canada is one of the things that makes me hesitate about returning. I know nobody there who doesn't hate their carrier.

• 
  🇬🇧 S. JR #TeamPapaya 🧡🇺🇦 (@ChimpGenes) reported 27 minutes ago

  @TravelEatAwe @FreedomMobile @freedomsupport CRTC supposed to protect customers but these companies charge an arm and a leg for their service other countries/companies charge pennies for

• 
  Tom More (@TomMore9) reported 30 minutes ago

  @freedomsupport I have no service in Bayview ON for two days. Cyber attack? Usually I get Nationwide service.