Freedom Mobile Outage Report in Nepean, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (37%)
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Total Blackout (8%)
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Wi-fi (4%)
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TV (2%)
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E-mail (1%)
Live Outage Map Near Nepean, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ottawa, Gatineau and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Gatineau |
Internet | |
| Nepean |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
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March Brizzy fo Shizzy
(@north_fam_BP) reported
from
Ottawa, Ontario
@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience
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Klavishk
(@Klaviishk) reported
from
Ottawa, Ontario
@freedomsupport Yo I just topped up my phone today now it's saying I reached my limit?? when I make calls. Ur sign in page is glitching out too.
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Trish Caron
(@pinkpamplemoose) reported
from
Ottawa, Ontario
@freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural
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Ada Provenzano
(@AdaProvenzano1) reported
from
Ottawa, Ontario
@freedomsupport My phone is not working! I tried 611 and it won't answer.
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Ruth Lee
(@ruthirwinlee) reported
from
Ottawa, Ontario
@FreedomMobile You charged me for a call made from my Kanata home to Hamilton. When texting with support today, the first person said I called from an area that gets Nationwide Calling and asked for my postcode. The second person said I had called a national no.
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.
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Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
@freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.
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Yak
(@Turkish_Tank) reported
from
Barrhaven, Ontario
@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.
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Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile
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Occasional Transport
(@OccTranspo) reported
from
Ottawa, Ontario
@freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jaimin patel
(@Jaiminp1481989) reported
@FreedomMobile @CTVNews @CBCToronto Freedom mobile terminated my service even after pre authorized payment..Disgusting service I have seen. I want to take serious action against freedom mobile.
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Dennis ****
(@chowing0823) reported
@freedomsupport Most inapporpriae refund process been waiting for my refund for half a year. Is freedom mobile down the drain and has no money to refund for its customer ?
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Catherine
(@CathVsIKEA) reported
@FreedomMobile I am having a horrible customer service experience. I will change providers today if this is not resolved.
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Kadija
(@kadijab20) reported
@FreedomMobile how can I contact you from outside Canada please the number provided on your website is not working
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Ripun Chhabra
(@ripunchhabra) reported
@freedomsupport @FreedomMobile SO DISSAPOINTED &FRUSTRATED with customer service I am receiving right now. Been 3 hours I have been talking to an agent and instead of helping, somehow he managed to mess it up. My sim card is not registered anymore. #HELP
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Michael CDN🌱🌱🌼
(@43Silencer) reported
@freedomsupport hello. Would you please send me the text number to report a fraudulent Text I just got. I can not remember it. And I just got a text saying a delivery couldn't be make to me due to payment issue. I haven't ordered anything online...
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voting Shawn
(@voteshawn201998) reported
@TheJUNOAwards @ShawnMendes @FreedomMobile Whoever said money can't solve your problems #JFCShawnMendes
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William Siever | BLM
(@wsiever) reported
@FreedomMobile That is a flat out “NO”. Reading is Reading that is how you learn your vocabulary. Listening to podcasts is just for pure entertainment only and does not involve reading of any kind. Any person who says otherwise is an idiot.
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PopnHoops
(@HoopsPopn) reported
@FreedomMobile You need to get better service before you can be trying out terrible health advice like this. Can’t even get service on Seymour Mountain or in parts of West Van. It’s disgraceful.
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a s
(@_girlvsbrunch) reported
@freedomsupport hey freedom, my phone has had no network function for two days, I can’t receive calls or use my data unless connected to wifi. What’s up with that??