Freedom Mobile Outage Report in Nepean, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (70%)
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Phone (13%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Nepean, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
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Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜
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Yak
(@Turkish_Tank) reported
from
Barrhaven, Ontario
@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.
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Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
@freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
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March Brizzy fo Shizzy
(@north_fam_BP) reported
from
Ottawa, Ontario
@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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tahsin
(@tasoligg) reported
@papiisenpaii @FreedomMobile @TELUS ı have same problem. freedom so ******* bad
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MAybars
(@Bmaybars) reported
@FreedomMobile Thanks God, not a customer of the FM anymore. Switched over to Public Mobile with better reception service. Thus, my ph battery lasts longer. Furthermore, mobile phones are significantly overpriced than the rest of the market players. Also it has become part of the ROBELUS.
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Rajeev
(@ToTheCode) reported
@FreedomMobile Been on a call 45 minutes. B/c my Auto pay was removed with out my permission for over 6 months. My card didn't expire. still no solution. Been a Customer of @FreedomMobile since 2011 @freedomsupport
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Rajeev
(@ToTheCode) reported
@FreedomMobile Been on a call 45 minutes. B/c my Auto pay was removed with out my permission for over 6 months. My card didn't expire. still no solution. Been a Customer of @FreedomMobile since 2011
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Sean Ryan
(@SEEEAAAAN) reported
@freedomsupport Hey guys. Is the network down? Getting no internet despite full LTE connection.
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chris murray
(@chrismu60101677) reported
@FreedomMobile Don't consider @FreedomMobile as a provider. Only care about getting new customers in, could care less about existing customers. Poor CS, considering you can jump to any other provider for $5-10 more per month. It's true what they say, you get what you pay for. #disgusted
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cambosaffron
(@cambosaffron) reported
@FreedomMobile hi do you have a network problem in the York region? Calls are garbled and they drop suddenly. Happened multiple times since morning.
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Digvijay
(@digvijay8) reported
@freedomsupport Mobile internet is down tonight??
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McPyaarSingh
(@Mc_Pyaar) reported
@freedomsupport my phone isn’t working on LTE. I have restarted phone multiple times. Is there an outage?
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TP
(@Travispenner) reported
@freedomsupport Is there a signal issue in the Clayton heights neighborhood in Surrey? I haven't been able to connect to the towers at all recently.