Freedom Mobile Outage Report in Nepean, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (58%)
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Internet (27%)
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Total Blackout (9%)
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Wi-fi (2%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Nepean, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ottawa.
City | Problem Type | Report Time |
---|---|---|
Ottawa | Total Blackout | |
Ottawa | Phone | |
Ottawa | Phone | |
Ottawa | Phone | |
Ottawa | Phone | |
Ottawa | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜
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March Brizzy fo Shizzy
(@north_fam_BP) reported
from
Ottawa, Ontario
@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Margaret Westaway, MEd
(@MargaretOW) reported
@freedomsupport any known issues in Surrey BC? I have no service at all. Not even National. Highly unusual to not have any signal at all
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爪att
(@MattToronto) reported
@freedomsupport @FreedomMobile Y'all, stop forcing me to go through your terrible 2FA process every single time I sign into my account. And how is your app just a portal to your website? ******* do better.
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爪att
(@MattToronto) reported
@freedomsupport IT sec doesn't have to come at the expense of customer experience. Thanks for taking my feedback.
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halla 🤎
(@hallacoast) reported
@freedomsupport What’s the point of having a messaging service if I’m going to wait 15 min for a response? I have a simple question which I’ve been trying to answer for last 45 min
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Daniella Carmen 💡🌎
(@HeartofDanielle) reported
@freedomsupport It is particular disconcerting when no monies are owed and I have not been a customer for over one and a half years. Shame on you! Your business practices leave a lot to be desired.
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Oli
(@yerman4) reported
@FreedomMobile amazing how a store of yours says they will waive the connection fee ( I have been a customer for many years) in order for me to upgrade my contract only for this to be a complete and utter lie. The money isn’t the issue, it’s the fact your stores lied to me.
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💕~Deborah- Blockhead FOREVER ~💕 🇨🇦🇬🇧
(@80sgirlforever) reported
Oh no!!!! @FreedomMobile was sold to @Videotron. I hope they don't go to **** now. Freedom is the BEST mobile service I have ever had and the BEST customer service team. @freedomsupport
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Chức Năng
(@ToanQuyTran) reported
@freedomsupport Hello, I've just had a very frustrating experience with a CX Care agent in one of your call centres, perhaps located in The Philippine, going around in circles about my specific billing inquiry. Can I get some Canadian on-site help please?
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Andrew Thomas
(@fatmanscomics) reported
"Hi there, loyal customer of 7+ years, how'd you like a brand new phone, pay double what you're paying now, and get less plan features?" Thanks @FreedomMobile , you sure know how to make a customer feel valued...
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BrownGuy 🎥
(@BrownGuyMadeIT) reported
@freedomsupport I haven’t had service with you in 4 years, the consistent down time cost me more money than it was worth business wise..