Freedom Mobile

Freedom Mobile Outage Report in Pickering, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Pickering, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pickering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Pickering, Ontario 04/23/2024 20:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pickering, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Markham, Toronto, Ajax, Whitby and Scarborough.

Loading map, please wait...
City Problem Type Report Time
CanadaMarkham Internet
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Internet
CanadaAjax Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Pickering, Ontario

Latest outage, problems and issue reports in Pickering and nearby locations:

  • donschacter Don Schacter (@donschacter) reported from Toronto, Ontario

    @FreedomMobile terrible & annoying commercial

  • StutterLoudly Brian (Stuttering Loudly) (@StutterLoudly) reported from Toronto, Ontario

    .@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.

  • Kuttysark Kutty MD (@Kuttysark) reported from Toronto, Ontario

    .@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.

  • marvinandro Marvin (@marvinandro) reported from Toronto, Ontario

    @freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company

  • jhndryl John Daryl  (@jhndryl) reported from Toronto, Ontario

    @freedomsupport Thank you. Hopefully this gets to fix the issue.

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?

  • njmckenzie ПΣЯM © (@njmckenzie) reported from Toronto, Ontario

    @freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

  • bobsakomano azhar (@bobsakomano) reported from Toronto, Ontario

    @freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST

  • HBchic_Jade Jan J (@HBchic_Jade) reported from Toronto, Ontario

    @FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks

  • mary35047396 mary (@mary35047396) reported from Toronto, Ontario

    @FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company

  • ShuaebReza Shuaeb Reza Chaudhary (@ShuaebReza) reported from Henry Farm, Ontario

    @FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!

  • krixthyan Cristian Arango (@krixthyan) reported from Toronto, Ontario

    Is @FreedomMobile the worst mobile company? Hint: Yes

  • mikecla15054097 mike clarke (@mikecla15054097) reported from Ajax, Ontario

    @FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.

  • sarahkbingler sarahkbingler (@sarahkbingler) reported from Toronto, Ontario

    @npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

  • IFartOnHaterz ✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported from Markham, Ontario

    It sucks not having data while having a low battery and being a customer of @FreedomMobile

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • WanderingRy Ryssa (@WanderingRy) reported

    @freedomsupport Hey! No clarity needed, I’ve already been on the phone with y’all on multiple occasions and have been told by supervisors and after waiting on a callback, a manager who literally can’t do anything for their customers nor do they care if you’ve been a customer for 5 years :)

  • super_moose_fgc Negative-Edge Lord (@super_moose_fgc) reported

    @FreedomMobile Also why can you not just add my remaining mytab balance onto my bill? why do i have to pay a bill thats not due to pay my remaining balance? This frustrating service and policy just cost you a customer

  • fatihce23 AGA (@fatihce23) reported

    @freedomsupport Your this copy paste messages are not solving problem.

  • puneetpandher1 Puneet Pandher (@puneetpandher1) reported

    @FreedomMobile GARBAGE DONT EVER USE FREEDOM, HAD REALLY BAD EXPERIENCE WITH THEIR SERVICE AND NETWORK. STAY AWAY FROM FREEDOM. NOT WORTH PAYING

  • CoachMRenner77 Mike Renner (@CoachMRenner77) reported

    @FreedomMobile DO NOT GET SUCKED IN. THERE SERVICE IS SO BAD U WONT BE ABLE TO CALL ANYONE. THEN They rip you off when you want out of your contract.

  • emd20000 ANAVRIN (@emd20000) reported

    @FreedomMobile I am freedom customer for almost 2 years and i work around amazon in ottawa ! Still after almost a year there is no coverage around that area ( boundary road ottawa ) this is ridiculous ! When you guys want to fix that ? I had no signal for whole day today 😡

  • emd20000 ANAVRIN (@emd20000) reported

    @FreedomMobile I am freedom customer for almost 2 years and i work around amazon in ottawa ! Still after almost a year there is no coverage around that area ( boundary road ottawa ) this is ridiculous ! When you guys want to fix that ?

  • WanderingRy Ryssa (@WanderingRy) reported

    not to mention most of their staff are so rude. I imagine it’s from having the public treat you like **** all the time but honestly the insurance company they’re with were so much more understanding and empathetic than any of the @FreedomMobile staff I spoke to. I think out of

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport Which... effectively represents a penalty to your grandfathered customers who've supported you for some time. Hate to say it, but with the current arrangement on my account - the requirements to switch would bring the value of your service into serious question.

  • dial_out Soduh (@dial_out) reported

    @WanderingRy @FreedomMobile Oh that's poopie. I used to hate Rogers for that **** but they've actually been really good the last couple years for helping me out cost-wise and ****. Freedom Mobile eh? Sounds like they should change their name fufufu...