Freedom Mobile Outage Report in Pickering, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Pickering, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pickering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (6%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Pickering, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, Pickering and Ajax.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Pickering, Ontario
Latest outage, problems and issue reports in Pickering and nearby locations:
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✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨
(@IFartOnHaterz) reported
from
Markham, Ontario
It sucks not having data while having a low battery and being a customer of @FreedomMobile
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sarahkbingler
(@sarahkbingler) reported
from
Toronto, Ontario
@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.
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John Daryl
(@jhndryl) reported
from
Toronto, Ontario
@freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks
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mary
(@mary35047396) reported
from
Toronto, Ontario
@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company
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Marvin
(@marvinandro) reported
from
Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
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Lorraine Marie Moran
(@LoriMoran_1) reported
from
Toronto, Ontario
@FreedomMobile is your app down?? I can’t pay my bill?
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.
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Don Schacter
(@donschacter) reported
from
Toronto, Ontario
@FreedomMobile terrible & annoying commercial
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Brian (Stuttering Loudly)
(@StutterLoudly) reported
from
Toronto, Ontario
.@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.
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Mike Bates
(@joemayo17) reported
from
Toronto, Ontario
@freedomsupport I haven’t been able to login to my account all day. What’s going on?
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Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....
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ArgoFluffy/BigNish
(@ArgoFluffy) reported
from
Toronto, Ontario
@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?
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Kutty MD
(@Kuttysark) reported
from
Toronto, Ontario
.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
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Catherine Kelly-Brown
(@cathyincanada) reported
from
Whitby, Ontario
.@FreedomMobile Do you have more crediting power than online support (who said they talked to Help Desk - whatever that means) before I start my New phone carrier search? USA data/text/talk didn't work all 5 days including when passport went missing & Consulate contact needed.
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
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Shuaeb Reza Chaudhary
(@ShuaebReza) reported
from
Henry Farm, Ontario
@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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EMO LEBLANC™©® - G.O.A.T.- RECORDING ARTIST 🇺🇸
(@CountryMusicEmo) reported
@freedomsupport According to your rep. I have to have had shaw at my home before. He solution was to get shaw hooked up ! Which is not a solution. If you can give me Freedom Home internet without the shaw factor I am in. I have the postpaid account.
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akashdeep singh
(@akashde10724268) reported
@freedomsupport : My phone number has been suspended, as the last 4 bills were not auto-deducted . Now, I have to pay the entire amount of my tab including 4 months bill, which sums up $1900. Can you please look into this . Already registered the complaint as : c64992300
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jennifer stephens
(@ohnojen) reported
@freedomsupport I did and the service was awful- you can call me on my fido number
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Dennis Lee
(@Goalee39Lee) reported
@freedomsupport Your agent was just being extremely rude in her sarcastic tone. Did not appreciate it and I did let her know about it and asked for her Supervisor but of course, was kept on hold till neverland so I hung up. There's really no point in me going back to this now. Fed up and tired.
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jennifer stephens
(@ohnojen) reported
@FreedomMobile Please work in listening to customers. Your customer service is subpar and get rid of double verification. So when calling should take 6 verifications via 3 modes to verify who I am. No other cell service provider does this.
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.
(@chvntellll) reported
@freedomsupport Competent* I asked several times for somebody to listen to the phone calls and I’ve spoken to TWO managers who’ve done NOTHING. Embarrassing. Ali and Merick. Why did they call me with no resolution? Why are they calling without doing the homework?
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.
(@chvntellll) reported
@freedomsupport Customer service has been DISGUSTING. No training whats-so-ever. You guys have agents running around in circles and saying whatever they want
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Mithun
(@mithun_palad) reported
@freedomsupport FIX YOUR WEBSITE THERE IS NO UPDATE AUTPAY!!! To set up or make changes to your AutoPay in MyAccount, follow the steps below: Go to MyAccount. Select View Billing Details. Under Manage Billing, select Sign up for AutoPay or Update AutoPay.
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Dhruv Makwana
(@dmakwana11) reported
@freedomsupport what a Terrible customer service by freedom and a terrible glitch in the system wherein the customer support team cannot even access a customer's account even after providing a right multi factor authentication code.😓
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sophie assal
(@sophilosophie14) reported
@TikTokCanada @FreedomMobile My account kittycooters3000 was banned for "self-harm" i never did such things, i believe my account may have been hacked or it was someone who reported me even if i didn’t do anything wrong and i got banned. I have been messaging you for weeks and NO one helps