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Freedom Mobile

Freedom Mobile Outage Report in Pickering, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Pickering, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pickering, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 32% Phone (32%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Pickering, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Scarborough.

CityProblem TypeReport Time
Scarborough Internet 1 month ago
Scarborough Phone 1 month ago
Scarborough Phone 1 month ago
Scarborough Internet 2 months ago
Markham Phone 3 months ago
Scarborough Total Blackout 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Pickering, Ontario

Latest outage, problems and issue reports in Pickering and nearby locations:

  • ohrigeeta
    iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario

    @spstarr @FreedomMobile That's never going to happen in Canada!

  • CanadaOooh
    Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario

    @freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.

  • CanadaOooh
    Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario

    @freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.

  • mikecla15054097
    mike clarke (@mikecla15054097) reported from Ajax, Ontario

    @FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.

  • ohrigeeta
    iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario

    Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience

  • IFartOnHaterz
    ✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported from Markham, Ontario

    It sucks not having data while having a low battery and being a customer of @FreedomMobile

  • ohrigeeta
    iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario

    @freedomsupport Yup...won't get another one now! Bad move like I said!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • NiicoleB2
    NiicoleB (@NiicoleB2) reported

    @FreedomMobile Not receiving that message because freedoms network is ****.

  • BriarJ
    Briar Jansons (@BriarJ) reported

    Today @FreedomMobile’s customer service manager HUNG UP ON ME, after speaking to me in an unacceptable way. I was calmly asking to be treated as a human, not swearing or yelling, and the manager continued to insult me and then hung up. Shocking service.

  • TimFromToronto
    Tim From Toronto (@TimFromToronto) reported

    @freedomsupport @freedomsupport - Postpaid service: Activation and upgrade via online, instore or Customer Care for all devices - $45 You don't have to activate anything unless it is a locked phone. Are these phones locked?

  • purdon
    Marc Purdon (@purdon) reported

    @freedomsupport SMS get lost when on Nationwide, how can I get help on this? Chat support just wasted 2 hours of my time. Is this a known issue?

  • AndrewFstewart
    Andrew F Stewart (@AndrewFstewart) reported

    @freedomsupport We will all see how quickly your mistake is corrected. If only I could get my time back and emotional damage from your employee who didn’t do the proper checks.

  • BossMommaCJ
    ChristineJ (@BossMommaCJ) reported

    @DomChrisOwens @FreedomMobile Way beyond what I understand about wireless service.

  • EmSMcCourt
    Em Siobhan McCourt (@EmSMcCourt) reported

    @freedomsupport is there an issue with texting currently? None of my texts will send

  • werethless12
    werethless12 🌐 (@werethless12) reported

    @FreedomMobile Nohomo, but this is bad.

  • HypeManRudy
    Ruddra (@HypeManRudy) reported

    @FreedomMobile @Brightstar Is this how good your service is? Been waiting on a hold for 1.5hrs and still waiting with the corporate manager of Likewize Gave my phone for repair to likewize and it's been 3 weeks since it was received by them, and still no status on my phone :(

  • raymondlee11
    Raymond Lee (@raymondlee11) reported

    @freedomsupport are there any issues with text messages today?