Freedom Mobile outages and service status in Pickering, Ontario

Problems in the last 24 hours in Pickering, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pickering, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Pickering, Ontario

Latest outage, problems and issue reports in Pickering and nearby locations:

• 
  Shuaeb Reza Chaudhary (@ShuaebReza) reported 16 minutes ago from Henry Farm, Ontario

  @FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!

• 
  iFLyS🅾️lO (@ohrigeeta) reported 18 minutes ago from Ajax, Ontario

  @freedomsupport Yup...won't get another one now! Bad move like I said!

• 
  ✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported 25 minutes ago from Markham, Ontario

  It sucks not having data while having a low battery and being a customer of @FreedomMobile

• 
  Catherine Kelly-Brown (@cathyincanada) reported 25 minutes ago from Whitby, Ontario

  .@FreedomMobile Do you have more crediting power than online support (who said they talked to Help Desk - whatever that means) before I start my New phone carrier search? USA data/text/talk didn't work all 5 days including when passport went missing & Consulate contact needed.

• 
  iFLyS🅾️lO (@ohrigeeta) reported 27 minutes ago from Ajax, Ontario

  @spstarr @FreedomMobile That's never going to happen in Canada!

• 
  Oooh, Canada ! (@CanadaOooh) reported 37 minutes ago from Pickering Village, Ontario

  @freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.

• 
  iFLyS🅾️lO (@ohrigeeta) reported 39 minutes ago from Ajax, Ontario

  Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience

• 
  Oooh, Canada ! (@CanadaOooh) reported 53 minutes ago from Pickering Village, Ontario

  @freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.

• 
  mike clarke (@mikecla15054097) reported 55 minutes ago from Ajax, Ontario

  @FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  baddiesbingebravo (@baddiesbngbravo) reported 42 seconds ago

  @FreedomMobile is the ABSOLUTE worst service provider ever! 14 years as a customer and I’m being treated so horribly, cancel your services with them abhorrent customer service

• 
  Kyng (@KebabsRLyf) reported 3 minutes ago

  @MelissaLMRogers @TELUSsupport I pay $44 (after tax). US Canada Mexico. 90gb. Price guarantee so they'll never change it even if my plan is grandfathered. Come to @FreedomMobile grab a prepaid plan for 1 month to test out, if you like it port your number over after.

• 
  Laurentian Elite (@EliteLaurentian) reported 3 minutes ago

  @FreedomMobile why isn’t cell service available in the tunnels of the new Eglinton Crosstown LRT in Toronto? All the other carriers seem to offer it

• 
  Al Sadius (@Alsadius) reported 3 minutes ago

  Hey, @FreedomMobile, quick question. Have any of your employees ever used your customer service systems? Because my experiences today have been astoundingly bad - among the worst customer service experiences of my life. I'm trying to give you money, and it's just brick walls.

• 
  Eve (@Eve62617669) reported 3 minutes ago

  @FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything

• 
  MJ (@MJ01311976) reported 5 minutes ago

  @FreedomMobile just ended the call with Aya c10480. After 2h, still got scummed by your company. Never again! No more talks! Folks - do not sign with FreedomMobile especially the prepaid services.

• 
  James Robb (@jameser78) reported 8 minutes ago

  @FreedomMobile How do I contact support without it being an AI chat bot or requiring a 4 digit pin that I've never been given???

• 
  Riu (@SiuRaymondsiu) reported 13 minutes ago

  @FreedomMobile Hey @FreedomMobile! 🚀 I'm a loyal customer with a Samsung Galaxy and I’d love to see Freedom partner with Starlink Direct to Cell. Right now, I have to pay Rogers $15/month for a separate satellite add-on just to stay connected in remote areas. Any plans to bring this feature natively to Freedom? #FreedomMobile #Starlink

• 
  Spike (@HeyimSpike) reported 13 minutes ago

  @FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?

• 
  Keegan Seeburger (@CuratedCollect) reported 14 minutes ago

  After 15 years we dropped @Rogers they offered no price match or customer retention. And wouldn’t even offer the same rate as their “new to Canada” offer… @FreedomMobile FTW exact same everything and bill is down $100 month