Freedom Mobile

Freedom Mobile Outage Report in Pickering, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Pickering, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pickering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Pickering, Ontario 01/15/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pickering, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Markham and Toronto.

Loading map, please wait...
City Problem Type Report Time
CanadaMarkham Phone
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Pickering, Ontario

Latest outage, problems and issue reports in Pickering and nearby locations:

  • JaymeeTorres Hayme Torres (@JaymeeTorres) reported from Toronto, Ontario

    @freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...

  • Simone_RC67 Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported from Toronto, Ontario

    @AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!

  • domixiqueee dom dom (@domixiqueee) reported from Toronto, Ontario

    @FreedomMobile is there an service outage because my call are getting dropped

  • TechWithRed Marianthe Mesbouris (@TechWithRed) reported from Toronto, Ontario

    @FreedomMobile - need someone to contact me regarding an account! Your representatives two days in a row cannot help!

  • whelanmj Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!

  • Renoversity Duane Grady (@Renoversity) reported from Toronto, Ontario

    @Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile

  • CanadaOooh Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario

    @freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.

  • _ana__lynn ana (@_ana__lynn) reported from Toronto, Ontario

    @FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.

  • sidetripca Dennis aka dLo (@sidetripca) reported from Toronto, Ontario

    @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

  • RichardKCarlson Richard Carlson (@RichardKCarlson) reported from Toronto, Ontario

    @FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!

  • MacDKB Brian Keith MacDonald (@MacDKB) reported from Toronto, Ontario

    Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from Toronto, Ontario

    Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting

  • whelanmj Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!

  • InevitableStan 007 ⚛️ (@InevitableStan) reported from Toronto, Ontario

    I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.

  • Sab44Fab FabSab44 (@Sab44Fab) reported from Toronto, Ontario

    HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all

  • michaelnugent Michael Nugent (@michaelnugent) reported from Toronto, Ontario

    @ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.

  • feettofeet GraceReflex (@feettofeet) reported from Toronto, Ontario

    @freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help

  • ScarbFestTO TD Presents Scarborough Festival (@ScarbFestTO) reported from Toronto, Ontario

    @FreedomMobile having issues with one of our lines cannot receive incoming calls

  • ___richb ri 🇮🇳 (@___richb) reported from Toronto, Ontario

    @freedomsupport YO FIX YOUR SHIT

  • llsebben Laura (@llsebben) reported from Toronto, Ontario

    Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • time_charles Time Charles (@time_charles) reported

    @freedomsupport what's up the network ?? Keeps on saying can't send message error 38 ??? #freedommobileerror38

  • RandaAlhussain Randa Alhussain (@RandaAlhussain) reported

    @FreedomMobile #freedommobile I have called freedom mobile yesterday after noticing that my bill jumped from $45.20/month to $73/month I asked them for money back since I have never consented to have this service and the guy told me that this isn’t an option to get my money back

  • iamgroot11 Dallas Groot (@iamgroot11) reported

    @FreedomMobile But there is no 5G on your network, this is misleading.

  • Rye_ez Rye (@Rye_ez) reported

    @freedomsupport My wife gave birth Monday night and we’re still in the hospital unfortunately, I would really appreciate some extra data added to my account to help us watch videos during these trying times.. #Hopeful

  • 1SensFan1 1SensFan (@1SensFan1) reported

    @FreedomMobile You know what would have been great? If you guys didn't tell me for 2 years straight that the reason I kept getting dropped calls was because you were "building the network" What a crock line you feed to your employees, your just full of crap

  • ganjaginga S (@ganjaginga) reported

    @FreedomMobile why is your service so garbage? paying $90 a month for the SLOWEST data ever. i have 40gs. i have not exceeded my usage. so why advertise fast speed LTE when it’s always on 3G?? even sending this tweet feels like dial up.

  • reynardnomdeplm asdfghjkl (@reynardnomdeplm) reported

    @FreedomMobile ... shutting down a widow's only communication method because she can't get ID to transfer the acct to her name in a global pandemic? Account up to date, plan in place? Horrible people, horrible service.

  • Michael38551821 Michael 2Vax Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇨🇦🇪🇺💙 (@Michael38551821) reported

    @freedomsupport Well that's not happening and never had in the almost 12 years I've been with you. No one has ever answered, no one has ever responded to a VM. 11 years

  • ganjaginga S (@ganjaginga) reported

    @FreedomMobile acts like they have the best coverage yet we all know the service quality is like being at the bottom of the ocean under a rock makes me sick how you guys can charge $$ but not provide a reliable and consistent service. maybe it’s time i switch back to telus.

  • DeerTai Tai Deer 🐯🦌 / Cola Katz 🐆 (@DeerTai) reported

    Been with @FreedomMobile for over 5 years now as pre-paid customer and I feel I'll have to find another phone provider because I need a new phone and I've never had luck getting a post paid account. I might try once more today but not having a credit card is detrimental too :(