Freedom Mobile Outage Report in Pickering, Ontario
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Pickering, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pickering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Internet (65%)
-
Phone (19%)
-
Wi-fi (6%)
-
Total Blackout (5%)
-
E-mail (2%)
-
TV (2%)
Live Outage Map Near Pickering, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough and Pickering.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Pickering, Ontario
Latest outage, problems and issue reports in Pickering and nearby locations:
-
chip
(@chippy_nonstop) reported
from
Toronto, Ontario
. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE
-
Bruno Garcia
(@brungarc) reported
from
Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
-
iFLyS🅾️lO
(@ohrigeeta) reported
from
Ajax, Ontario
Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience
-
Michelle Williamson
(@MichCWilliamson) reported
from
Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
-
iFLyS🅾️lO
(@ohrigeeta) reported
from
Ajax, Ontario
@spstarr @FreedomMobile That's never going to happen in Canada!
-
Black Hippy
(@LeonDies4jays) reported
from
Toronto, Ontario
So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there
-
Carrie Oehm
(@Coehmer) reported
from
Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
-
Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
-
Dominica Larkin
(@DominicaLarkin) reported
from
Toronto, Ontario
@FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!
-
Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
-
Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
@jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.
-
Tai Tang
(@tallpagee) reported
from
Toronto, Ontario
@freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help
-
Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
-
Dominic Persaud
(@DominicPersaud) reported
from
Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
-
Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
-
Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
-
Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
-
Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
-
Erik
(@angrybearTO) reported
from
Toronto, Ontario
@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
-
kiki enen-MOR🦋
(@chocolatmilq) reported
from
Toronto, Ontario
@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
JoeTO 🌈 🇨🇦
(@ejdoran) reported
@RadicalLynx @Raidin_Blue Yes, I too am on the @freedommobile Holiday Miracle plan and have had it for ages. While I've been a loyal customer for a decade I'd like to have more than 5gb of data. Looks like I'll have to change carriers as my loyalty is seen as a bug, not a feature.
-
🇨🇦Matthew Dunn🇨🇦
(@the905guy) reported
@freedomsupport every time i try and switch my SIM to a ESim the website says there is a problem. Server Error or some other random issue. is this something I need to go to a store for?
-
Baldeep singh
(@Baldeep71) reported
@freedomsupport Hi there , I am going to buy Samsung S20 and galaxy buds +. One store in Brampton are giving galaxy buds+ for$50( but they don’t have Samsung s20) . Other store are having Samsung s20. But they are giving buds+ for $100. How is that possible. Can you help me getting right price
-
YourMaster
(@letsgetout) reported
@FreedomMobile Left with my poor girl in tears after being screwed by the rude store rep trying to scam us lying about everything and shouting. Her current plan got screwed and her protection plan on her current phone removed which he said he can’t do anything about to put back after cancel..
-
J0rricks
(@J0rricks) reported
@FreedomMobile Unlimited data on a very limited network isn't really unlimited
-
Mark Pahulje
(@markpahulje) reported
@freedomsupport When will you have network-level call blocking technology in place to stop spoofing of mobile numbers?
-
Menace
(@XxHoodedThugxX) reported
Ayo @freedommobile I know it's not your customer service representatives fault so I'm not mad at them but as a company ur service (or lack thereof) and technicians cause me immeasurable pain please gargle my nuts lol xoxo
-
Irie Rasta LoⓋe🇨🇦🇯🇲
(@Shawn83Star) reported
Dear @FreedomMobile are you really calling my phone and not leaving any messages? Unless it's a FREE upgrade to the next version then please stop. Sincerely, loyal customer.
-
diana
(@diana10355930) reported
@freedomsupport no surprise that ive been on hold with @FreedomMobile for 4 hours as some sort of ploy to prevent me from cancelling my number with them... filing a complaint with the commissions of complaints for telecom services
-
diana
(@diana10355930) reported
@freedomsupport "I can't believe it! I called on July 2020 to cancel my account and in August I got a bill. I called again to check&the guy confirmed that the cancellation was requested but it was never done. Now we are in November and they still call me for collection" #scammers