Freedom Mobile

Freedom Mobile Outage Report in Pickering, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Pickering, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pickering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Pickering, Ontario 12/30/2025 09:05

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pickering, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough and Pickering.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Pickering, Ontario

Latest outage, problems and issue reports in Pickering and nearby locations:

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !

  • katlikethief kat (@katlikethief) reported from Toronto, Ontario

    @freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.

  • katlikethief kat (@katlikethief) reported from Toronto, Ontario

    hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?

  • CustomerFreedom Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check

  • CustomerFreedom Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+

  • HBchic_Jade Jan J (@HBchic_Jade) reported from Toronto, Ontario

    @FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

  • OtarineMusic rin (@OtarineMusic) reported from Toronto, Ontario

    @freedomsupport is there any information as to when Freedom intends to launch its 5G service?

  • mikecla15054097 mike clarke (@mikecla15054097) reported from Ajax, Ontario

    @FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.

  • MetroManTO Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    @FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.

  • CustomerFreedom Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working

  • andreammscott Call Me Scotty (@andreammscott) reported from Toronto, Ontario

    @freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !

  • njmckenzie ПΣЯM © (@njmckenzie) reported from Toronto, Ontario

    @freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!

  • CustomerFreedom Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working

  • CustomerFreedom Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • 8220 Henry (@8220) reported

    @freedomsupport I have had no cell phone service in the trenton ontario area for most of the afternoon and evening. Is Freedom service down?

  • MarcoJBraam Marco Joshua Braam (@MarcoJBraam) reported

    Gotta love when @FreedomMobile sells you a roaming plan that doesn't work, won't refund your money for it, and chews up your vacation time by paying it's service agents to argue the point. "Freedom from Reliability."

  • MadLadMarcin Constitutional supremacist. 🇨🇦 🇵🇱 (@MadLadMarcin) reported

    @freedomsupport You mean like you did last time I brought it up? :D Can't exactly reach out when it happens since I have no service either. Happens pretty much every day.

  • SaintChirp Saint Chirp (@SaintChirp) reported

    @freedomsupport Yesterday, there was a service disruption for several hours. Today, it's happening again. What's the problem this time? 😡

  • VivianH_01 V (@VivianH_01) reported

    Can't wait 2 pay this **** off and be done with @FreedomMobile the worse cell phone company that Canada has and their customer service is beyond frustrating when you can't understand the reps and they can't explain your bill to you🤬🤬🤬🤬

  • VivianH_01 V (@VivianH_01) reported

    ...what kind of BULLSHIT is this @FreedomMobile always a problem with u guys. I want OUT of this stupid tab w/ this company so bad. I've been with them for 11 yrs but I guess its my own stupidity 4 continuing 2 give them my business.

  • VivianH_01 V (@VivianH_01) reported

    And yet AGAIN another STUPID problem with @FreedomMobile 🤬🤬🤬 I added the BigRoamUSA for $7/day since I was going to travel to the USA for 2 days. @FreedomMobile SUCKS so much that my phone never registered to any network even after troubleshooting with customer service....

  • jojojojojobz Jojo (@jojojojojobz) reported

    @FreedomMobile can i get this offer even if i am already a freedom customer?

  • Sandra493929 Sandra (@Sandra493929) reported

    @freedomsupport Actually it still doesn't work.

  • breakingthutop1 tenzin thutop (@breakingthutop1) reported

    @FreedomMobile hey there i just did the transfer of account. I set up a pin. Im trying to call the customer service and its asking for the pin. Soon as i enter call gets cut. Help