Freedom Mobile Outage Report in Pitt Meadows, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Pitt Meadows, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pitt Meadows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 04: Problems at Freedom Mobile
Freedom Mobile is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (35%)
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Total Blackout (8%)
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Wi-fi (5%)
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TV (3%)
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E-mail (1%)
 
Live Outage Map Near Pitt Meadows, British Columbia
The most recent Freedom Mobile outage reports came from the following cities: New Westminster, Vancouver, Burnaby and Surrey.
| City | Problem Type | Report Time | 
|---|---|---|
| TV | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Pitt Meadows, British Columbia
Latest outage, problems and issue reports in Pitt Meadows and nearby locations:
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Samuel Oh 
    (@SoahmZ) reported 
    
        from
            Maple Ridge, British Columbia
    
@freedomsupport Wow I thought my phone was broken
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Tracy ترايسي 
    (@tracyglennYVR) reported 
    
        from
            Burnaby, British Columbia
    
I will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile
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Adam Dymitruk 🇨🇦 
    (@adymitruk) reported 
    
        from
            Vancouver, British Columbia
    
@freedomsupport @sfeldman Just implement the damn auth app 2FA. These generic, BS Twitter responses just make you look like idiots.
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Shaun Mazzocca 
    (@ShaunMazzocca) reported 
    
        from
            Vancouver, British Columbia
    
@freedomsupport My service - data and wifi - has been terrible all day. Low bars, files aren’t loading, and calls are fuzzy.
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Brady Patterson 
    (@bradypatterson) reported 
    
        from
            Vancouver, British Columbia
    
@FreedomMobile, your #techsupport is woefully inadequate and absolutely terrible. The only redeeming quality they had was how polite they were. Thankfully you have knowledgable team at your kisoks that can figure things out.
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Southsider Tom 
    (@southsidertom) reported 
    
        from
            Vancouver, British Columbia
    
@RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running
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Mixers & Elixirs 
    (@ShrubLoveYVR) reported 
    
        from
            Vancouver, British Columbia
    
Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
 - 
                
동진 DAVID 김 
    (@djddjk) reported 
    
        from
            Vancouver, British Columbia
    
@freedomsupport It's been a one month actually there's serious issues maybe three or four issues.. another issue... It's been over a year and another one maybe about six months the latest one is about a month I can't tell every detail here in Twitter but I want to do it I'll wait for that moment
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⌖ Chris a fan of Bad Batch ⌖ 🇨🇦 
    (@ChrisMcArdle1) reported 
    
        from
            Vancouver, British Columbia
    
@freedomsupport is there an issue with mobile data? I have seem to have lost mine? I can call and text but no mobile data.
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edward cho 
    (@edward_cho_66) reported 
    
        from
            Vancouver, British Columbia
    
@FreedomMobile I can't log into my account right now and can you please help me out with this thanks
 - 
                
amu 
    (@Amu3188) reported 
    
        from
            Surrey, British Columbia
    
@freedomsupport Hey there, I want to cancel my services. How can we go about this?
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Robert 
    (@rewp56) reported 
    
        from
            Surrey, British Columbia
    
@FreedomMobile Ur support service sucks BIG TIME. Can't seem to fix my problem and getting tired of 2000 questions
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V 
    (@vidursh) reported 
    
        from
            Burnaby, British Columbia
    
Lemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport
 - 
                
Arturo Mendez 🇲🇽🇨🇦 
    (@arturomendz) reported 
    
        from
            Vancouver, British Columbia
    
@FreedomMobile is charging me for no reason almost 2 times more what I usually #pay per month. I called #customerservices and they're the #worst! So, I'm ready to go to @Fidomobile #TODAY, I'm tired of how #freedommobile is dealing with this kind of cases.
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Bipolarhitchhiker 
    (@danddrost) reported 
    
        from
            Vancouver, British Columbia
    
@FreedomMobile This company has terrible service and does not honour their " deals". Lousy customer service too
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Jay Catterson 
    (@ScienceOfSmut) reported 
    
        from
            Surrey, British Columbia
    
@cellist81 @FreedomMobile @Fidomobile None so far. Plus I don’t really call much. Make sure you have wifi calling activated, it’ll help when indoors.
 - 
                
Mixers & Elixirs 
    (@ShrubLoveYVR) reported 
    
        from
            Vancouver, British Columbia
    
Worst EVER experience with @Bel! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
 - 
                
N☆SING☆ 
    (@choddeii) reported 
    
        from
            Vancouver, British Columbia
    
@freedomsupport @306amazingalex Network is not good. Lots of dead zones in the city of Vancouver. I go to Chilliwack BC once a week. No service at all past Abbotsford for me. No cell service no data. Absolutely bs.
 - 
                
Jeremy Reah 
    (@mjreah) reported 
    
        from
            Vancouver, British Columbia
    
@freedomsupport Your customer service is shockingly bad. First time my wife called to address a billing question and customer service didn’t listen and try to solve issue and was belligerent😤topped off by disconnecting. Sadly, Can’t recommend Freedom anymore.
 - 
                
Josh Rimer (Mr. Gay Canada 2019) 
    (@JoshRimer) reported 
    
        from
            Vancouver, British Columbia
    
@alovesadventure @FreedomMobile It’s so nice! Boring down there without service otherwise. 😄
 
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Abbasi Kothari 
    (@kothariabbas) reported 
@freedomsupport Your network is down in Alliston ontario since yesterday. Cant even call you cause the cells dont work.
 - 
            
❤️ LOVE FOR ALL ❤️ 
    (@zaheera58383701) reported 
@freedomsupport Nearly finch dale palza your freedom shop they are misleading and robing the new customers please help the new customers thanks
 - 
            
🌘𝟛ℕ𝕜 
    (@CenkOran) reported 
@freedomsupport Ok so let me tell you before you ask. I have an iphone 11, with the latest FW. Yes I resetted the network settings a couple of times. This is an ongoing problem for two months not happening only now. I have 17Gb left for this month.
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Winterr. Mask up! 
    (@WinterBourneTO) reported 
Hey guys I has a question.... if I pick up the iPhone 11 for free because I qualify for it, is there any type of damage coverage akin to AppleCare+ that comes w/ the 2 year contract and getting the phone? I’m worrying about breaking it accidentally. Thanks @FreedomMobile :)
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Alden Huseinovic 
    (@AldenHuseinovic) reported 
@freedomsupport I got the same security code text as the previous day when I was in store. Didnt think much about it thinking its a “bug” or some delay in the system. Shortly after I notice I dont have service at all, trying to login into various apps all locked out.
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Alden Huseinovic 
    (@AldenHuseinovic) reported 
@freedomsupport Nobody new the PIN on my account not even my wife who is an authorized user. Next day went to the store, manager playing stupid. Saying she cant see who did the SIM swap and where. Went to the police filled a report. Still checking and sorting out what and how much was stolen.
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𝐍𝐢𝐜𝐨𝐥𝐞 ₿𝐞𝐥𝐥𝐚 
    (@satoshiswife) reported 
@freedomsupport I’ve had no cellular service for over an hour now. What gives?
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DREmilare 
    (@DREmilare) reported 
@freedomsupport hi, I’m trying to get e-sim on your website but I’m not getting any response. Can you help with that?
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🌘𝟛ℕ𝕜 
    (@CenkOran) reported 
@freedomsupport I know, we talked 3-4 times already and in our last call you said if it is more than 1mbit, we can’t do anything, that’s an acceptable speed. What you don’t understand is, having 1-2mbit speed outdoors mean you will have connectivity problems indoors like malls.
 - 
            
Just Dave 🇨🇦 
    (@DaveSfmg54) reported 
@FreedomMobile Too bad its not available to existing clients