Freedom Mobile Outage in Pitt Meadows, British Columbia

Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

Worst EVER experience with @Bel! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

I will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile

Lemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport

@FreedomMobile I can't log into my account right now and can you please help me out with this thanks

@freedomsupport @sfeldman Just implement the damn auth app 2FA. These generic, BS Twitter responses just make you look like idiots.

@alovesadventure @FreedomMobile It’s so nice! Boring down there without service otherwise. 😄

@RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running

@freedomsupport Wow I thought my phone was broken

@freedomsupport My service - data and wifi - has been terrible all day. Low bars, files aren’t loading, and calls are fuzzy.

@FreedomMobile is charging me for no reason almost 2 times more what I usually #pay per month. I called #customerservices and they're the #worst! So, I'm ready to go to @Fidomobile #TODAY, I'm tired of how #freedommobile is dealing with this kind of cases.

@FreedomMobile, your #techsupport is woefully inadequate and absolutely terrible. The only redeeming quality they had was how polite they were. Thankfully you have knowledgable team at your kisoks that can figure things out.

@FreedomMobile Ur support service sucks BIG TIME. Can't seem to fix my problem and getting tired of 2000 questions

@cellist81 @FreedomMobile @Fidomobile None so far. Plus I don’t really call much. Make sure you have wifi calling activated, it’ll help when indoors.

@freedomsupport just reporting a really weak signal zone in Maple Ridge - 232st & 124Ave (the entire neighbourhood is iffy and no data inside my house)

@freedomsupport I've talked to Freedom "loyalty" department and I'm told I'd have to pay the phone tab which makes no sense cause I can't use the phone with your "service"! I use my phone for work and this is really causing stress and anxiety.

@freedomsupport On the phone we install a device profile, it sends a text message to confirm we are with Freedom, then it logs in automatically for me. I have never had a user name/password for Shaw. I’ll give them a shout.

@freedomsupport my wife works in Abbotsford and seems to have zero data at her office. How can we make sure her iPhone switches to 3G if the LTE signal isn’t strong enough.

@Shawhelp The issue is not with Shaw but your subsidiary @freedomsupport which keeps on billing me and my wife every month for services we don't use!

Service seems to be down in #Vancouver , would be nice to know if its a system outage.@FreedomMobile #freedommobile

@freedomsupport It turns out a tower did go out in Acton ON. Only took me over 3 hrs with tech support and a trip into Town to figure it out

@freedomsupport No thank you. Your horrendous customer service and the worst call center in the industry, has lead us to finally decide to leave you. All we need to do is remove me from being a user on the account. It has turned into a month long issue.

@FreedomMobile if you're disabled, DO NOT use #FreedomMobile they promised me a free upgrade months ago & now I need it & they won't deliver; they told me to go online to do it, but now won't let me...worst customer service I've ever experienced STAY AWAY!

@FreedomMobile if you're disabled NO NOT use Freedom Mobile....I was promised a free upgrade & now my phone is dying because I can no longer drive for health reasons....worst customer service ever, will be cancelling my account immediately #FreedomMobile

@freedomsupport Just spent 10 minutes on WhatsApp with an AI program that kept on trying to fix my phone even though I kept on telling it was an outage

@freedomsupport Phone network outage in Acton tried to tell customer severe in the Philippines but he could not help has been down since yesterday. I use my phone for business and have a $62 plan as of Monday I am switching if this does not get fixed.

@freedomsupport No mobile network available again today! I know the weather isn't great but come on guys, I'd like to call and check on my dad in the hospital!

@Rootbrian_ @freedomsupport you 100% sound like a paid yet uninformed customer. Your original tweet was completely false. That is why I asked you to shut up. You are spreading bad information.

@TheStrangeView @freedomsupport I'm a customer (i'm NOT PAID to be a customer either) and this isn't your personal website to tell others to shut up. Twitter is publicly accessible, so expect anyone to reply.

@MapledMike @FreedomMobile @freedomsupport LTE kept ducking it's head in/out of the hole, so I kept it on the same 3G. Now it's back up, I switched back to it. :) (I'm slowed down since the 23rd, until billing cycle resets).