Freedom Mobile Outage in Sherwood Park, Alberta

@FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap

Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.

@FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.

@jessebeyerWX @TELUS @freedomsupport I was a customer of theirs for 13 years and the customer service is hands down the worst. I’m shocked I lasted that long with them.

@WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit

wow Shaw cable customer support must be the worst telling there customers they dont care what i have to say and not going to listen. i thought @FreedomMobile was bad oh wait there the same company now @shaw #shawcable so should have expected it @Shawhelp

Ugh, never should have 'upgraded' to the Galaxy S9+... connection issues, constant SMS/MMS failing to send, missed notifications..... never getting another @SamsungMobile 😡 @FreedomMobile

@jasontoronto1 @freedomsupport You are right @jasontoronto1 their plans have gotten worst. They have taken away all the USA roaming on the new plans which means you will have to buy add-ons which means they will suck just like the Big 3 .... I knew it couldn't last until @FreedomMobile looked like @bell

@keefrto @FTofD @FCEdmontonNow @freedomsupport Ha, no. $60 with unlimited Canada minutes though, so not bad :)

@freedomsupport Any updates on the sms issue

@freedomsupport just a quick question. Dies your network support the Apple watch series 3. I want to switch over from Telus.

Hey @freedomsupport! 1) your chat rep took way too long to answer my question. Decided to call instead 2) I get hung up on whenever I try to call. 3) I should get more than a $5 credit when other people are getting $15 for the same issue especially when you're wasting my time

@freedomsupport My bills are always paid on time and i never have a problem. You should hire me to do a commercial or be "the freedom guy"!

@FreedomMobile ignored and hung up numerous times to avoid confronting a paying loyal customer.

@RogersAffaires I've tried another Telus customer and they received my text, plus I tried a Koodo customer and it worked. So it seems it's between daughter & her husband, one on @FreedomMobile , the other on @Telus

@freedomsupport It is unacceptable, customers shouldn't have to go without service for days for FM's technical issues.

@FreedomMobile just screwed me and I cannot use my phone or port out until the back office looks at the ticket, which will take days. This is the worst service I ever got. @MobileSyrup #freedommobile

@freedomsupport my wife has an s9 plus I have the same phone and my roaming is not working and heres is. My sons is also not working . Roaming is turned on. Phone sees the nationwide band but will not connect

@DanCoors @iPhoneinCanada It they were smart enough to support new tech, they wouldn’t remain small!! @FreedomMobile