Freedom Mobile

Freedom Mobile Outage Report in Sherwood Park, Alberta

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sherwood Park, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sherwood Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sherwood Park, Alberta 07/30/2025 11:10

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (36%)

    Internet (36%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sherwood Park, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Edmonton.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Sherwood Park, Alberta

Latest outage, problems and issue reports in Sherwood Park and nearby locations:

  • KimTallBear Kim TallBear (@KimTallBear) reported from Edmonton, Alberta

    @apihtawikosisan @FreedomMobile pulled the same kind of scam when I was in Europe in May. I've been meaning to find another service. I talked to customer service by phone to ensure b4 I left what I needed. Big mistake. No record of what they promised they set up for me. I paid $100s in charges

  • InsaneNotAlone Insane_But_Not_Alone (@InsaneNotAlone) reported from Edmonton, Alberta

    @FreedomMobile If the Shaw Rogers merger goes through I will be leaving Freadom. I do not support the monopoly that is the Canadian mobile service

  • chrifraser Xris (@chrifraser) reported from Edmonton, Alberta

    @freedomsupport does freedom mobile unlock Bell Phones? It's Samsung Galaxy 9. And can I then use it on ur network. Current customer here.

  • amyna_mysha Miss...🌚 (@amyna_mysha) reported from Edmonton, Alberta

    @freedomsupport I need help with my account

  • mansoorkhan3222 mansoorkhan322 (@mansoorkhan3222) reported from Leduc County, Alberta

    @FreedomMobile @FreedomMobile pathetic customer service for exiting customer. I am on $39 prepaid plan every month with 2 GB of internet. Now freedom has a offer $35 with 11 Gb LTE and Samsung A21 on $0. When I call them they said they cannot do it and then I went to freedom stor

  • mishi8 MJ🇨🇦 wears a mask to protect others (@mishi8) reported from Strathcona County, Alberta

    @freedomsupport why does it take so long to get replies in freedom chat? The level of customer service is awful. Maybe we should switch to Shaw mobile. 😡

  • amylauren3 Amy McNeil (@amylauren3) reported from Edmonton, Alberta

    @freedomsupport is there an outage in Edmonton? My moms bill is not over due/balance is $0. But since 1030pm last night won’t send messages

  • DiegoEduRangel Diego Eduardo (@DiegoEduRangel) reported from Edmonton, Alberta

    @freedomsupport unable@to make any 1-800 calls can someone please help

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓

  • cyberaga Travis Boychuk (@cyberaga) reported from Edmonton, Alberta

    @FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap

  • KrauseArik Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.

  • almostbrewed courtney (@almostbrewed) reported from Strathcona County, Alberta

    @jessebeyerWX @TELUS @freedomsupport I was a customer of theirs for 13 years and the customer service is hands down the worst. I’m shocked I lasted that long with them.

  • ChattyGirlMedia Ashley Sexsmith (@ChattyGirlMedia) reported from Edmonton, Alberta

    @WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JCog88 🏆 - Annoying Canucks Fan 🏒 (@JCog88) reported

    Hey @FreedomMobile it's 2025. You've been in ( #VancouverBC since 2010 ) 15 Years I think it's time to fix your Data & Call Coverage. Can't even go on the SkyTrain without losing service all over.

  • reachme_vamshi Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported

    @FreedomMobile Struggling to find one good deal that doesn't burn my pocket, can you guys help?

  • themainnetwork TMN (@themainnetwork) reported

    When’s the last time you got 80gb of data free from a mobile phone company on top of your plan? Well @FreedomMobile gave me that today. I didn’t ask for it or enter any contest. They just did it. So thanks Freedom. Already loved you guys and your customer service teams. Woot!

  • BryanHung88 Bryan Hung (@BryanHung88) reported

    @FreedomMobile Why do you guys advertise that your support is open until 1AM? I messaged 3 times around 11pm on whatsapp and no one replies and it's been over an hour. Asleep at the wheel or false advertising? Get it together

  • Cubby1412 Cubby (@Cubby1412) reported from The Beaches, Ontario

    I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality

  • kiaalessia alessiaa 🫶🏼 (@kiaalessia) reported

    @FreedomMobile is the worst phone company out there… if you are looking to switch please beware of them. Pay the extra money for quality service and quality customer service. They can’t help you with anything ever.

  • goaldigger77 Dollars to Donuts (@goaldigger77) reported

    @FreedomMobile ...1 more thing. We're no longer their customer and will never choose to be again! Beware of this scam!!!!

  • goaldigger77 Dollars to Donuts (@goaldigger77) reported

    @FreedomMobile oh and yes...their customer service was absolutely useless as ****!!! I did a lot of digging myself to get the info I needed and they had no choice to admit they had it all along once I had the proof! I wasn't gonna let them get away with that garbage!!!

  • originaljcl Dutty Boukman (@originaljcl) reported

    Esim options are terrible for Canadians. Like even the new @FreedomMobile ones... $30 for 5GB, stinky.

  • Sheltoxic 𓂆 Sheltox.bsky.social (@Sheltoxic) reported

    @FreedomMobile is your website account service down? I login through the app but it doesn’t show any of my lines or services.