Freedom Mobile

Freedom Mobile Outage Report in Sherwood Park, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sherwood Park, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sherwood Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sherwood Park, Alberta 12/07/2025 09:10

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sherwood Park, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Edmonton and Sherwood Park.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Total Blackout
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Sherwood Park, Alberta

Latest outage, problems and issue reports in Sherwood Park and nearby locations:

  • ChattyGirlMedia Ashley Sexsmith (@ChattyGirlMedia) reported from Edmonton, Alberta

    @WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit

  • DiegoEduRangel Diego Eduardo (@DiegoEduRangel) reported from Edmonton, Alberta

    @freedomsupport unable@to make any 1-800 calls can someone please help

  • KrauseArik Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.

  • chrifraser Xris (@chrifraser) reported from Edmonton, Alberta

    @freedomsupport does freedom mobile unlock Bell Phones? It's Samsung Galaxy 9. And can I then use it on ur network. Current customer here.

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓

  • amyna_mysha Miss...🌚 (@amyna_mysha) reported from Edmonton, Alberta

    @freedomsupport I need help with my account

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓

  • amylauren3 Amy McNeil (@amylauren3) reported from Edmonton, Alberta

    @freedomsupport is there an outage in Edmonton? My moms bill is not over due/balance is $0. But since 1030pm last night won’t send messages

  • almostbrewed courtney (@almostbrewed) reported from Strathcona County, Alberta

    @jessebeyerWX @TELUS @freedomsupport I was a customer of theirs for 13 years and the customer service is hands down the worst. I’m shocked I lasted that long with them.

  • cyberaga Travis Boychuk (@cyberaga) reported from Edmonton, Alberta

    @FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap

  • InsaneNotAlone Insane_But_Not_Alone (@InsaneNotAlone) reported from Edmonton, Alberta

    @FreedomMobile If the Shaw Rogers merger goes through I will be leaving Freadom. I do not support the monopoly that is the Canadian mobile service

  • mansoorkhan3222 mansoorkhan322 (@mansoorkhan3222) reported from Leduc County, Alberta

    @FreedomMobile @FreedomMobile pathetic customer service for exiting customer. I am on $39 prepaid plan every month with 2 GB of internet. Now freedom has a offer $35 with 11 Gb LTE and Samsung A21 on $0. When I call them they said they cannot do it and then I went to freedom stor

  • mishi8 MJ🇨🇦 wears a mask to protect others (@mishi8) reported from Strathcona County, Alberta

    @freedomsupport why does it take so long to get replies in freedom chat? The level of customer service is awful. Maybe we should switch to Shaw mobile. 😡

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Megman17 MegMan (@Megman17) reported

    @FreedomMobile very bad company to deal with.

  • Chittibaburedd7 Chitti babu reddy (@Chittibaburedd7) reported

    @freedomsupport already ask customer service centre, but no use

  • Gladysomotese Gladys Omotese Bello (@Gladysomotese) reported

    @FreedomMobile two customer reps hung up for lack of being clueless on how to resolve the issue. I called to opt out of the service and they clearly don't want to respond to me opting out after cheating me. I need help.

  • QueenCaoCao MarshmallowBee 🐝 𖤐🜏 (@QueenCaoCao) reported

    @FreedomMobile Can I change my account from a joint account to my own account if I have proof of work, OHIP card and address, and can't find my birth certificate, even though I've been a customer of yours for years?

  • Gladysomotese Gladys Omotese Bello (@Gladysomotese) reported

    @FreedomMobile I am so irate at the way freedom customer service is treating me. I am getting less than what I paid for monthly and called t complain just to be told I will be compensated with $5. That's not the point. I was cheated from 20GB to 2GB for several months.This is bad

  • ciggmar 🕊🎀 (@ciggmar) reported

    Any reported problems with @FreedomMobile?? I HAVE service but no texts or calls are going through..?? Not happy with the price I’m paying.

  • natehoudini n̶a̶t̶e̶h̶o̶u̶d̶i̶n̶i̶ (@natehoudini) reported

    @FreedomMobile y’all customer service sucks in every location im switching to @rogers

  • ashish_sharma39 Ashish Sharma (@ashish_sharma39) reported

    @freedomsupport also , the auto pay setup isn't allowing adding Credit card to avail the 5 dollar discount on monthly bill probably coz you don't want to give that to us in covers of the technical issue which is not fixed in months as i read from the thread online,kindly fix asap

  • Under_roose Pat Rick (@Under_roose) reported

    @FreedomMobile Bad network hurts 👊🏻

  • PHANUTANGQR 21+ ☾ WANDERLUST ☾ (@PHANUTANGQR) reported

    Thanks, @freedomsupport I know you always give me good service, finished product, I just think telecommunications is one of the least over-sighted industries. You guys need the government researching better programs to help people pay their bills and how to care for cell phones