Freedom Mobile Outage in Sherwood Park, Alberta

Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.

@FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.

@jessebeyerWX @TELUS @freedomsupport I was a customer of theirs for 13 years and the customer service is hands down the worst. I’m shocked I lasted that long with them.

@WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit

wow Shaw cable customer support must be the worst telling there customers they dont care what i have to say and not going to listen. i thought @FreedomMobile was bad oh wait there the same company now @shaw #shawcable so should have expected it @Shawhelp

Ugh, never should have 'upgraded' to the Galaxy S9+... connection issues, constant SMS/MMS failing to send, missed notifications..... never getting another @SamsungMobile 😡 @FreedomMobile

@jasontoronto1 @freedomsupport You are right @jasontoronto1 their plans have gotten worst. They have taken away all the USA roaming on the new plans which means you will have to buy add-ons which means they will suck just like the Big 3 .... I knew it couldn't last until @FreedomMobile looked like @bell

@keefrto @FTofD @FCEdmontonNow @freedomsupport Ha, no. $60 with unlimited Canada minutes though, so not bad :)

@freedomsupport Throttling I understand. It used to be slow but usable with patience. Now even basic websites don't load. That's not throttled, that's useless.

@freedomsupport You know darn well you can't help me. Don't patronize me.

@FreedomMobile You know darn well you get help me. Don't patronize me.

@FreedomMobile U move a little out of town and even within Edmonton and no network. Sham network

@FreedomMobile I switched on black Friday and I'm happier with my iphone 11 but the dude I was talking to refused to give me thr iPhone 11 pro max wtf

@freedomsupport I spent over 2 hours w/ your tech support before they told me it was defective & I'd have to get to a special store within 15 days of purchase-- even tho it's illegal to refuse to take back a defective product in Canada.. After my contract, you'll have lost a 8+ years customer.

@FreedomMobile what is up with the service today. I tried make a call like four times and only one connected. I had full bars/lte! Also on that note 9 out of 10 calls I make it drops out! Figure it out!!!

@FreedomMobile Deceitful network

@freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

@freedomsupport I just signed up $60 plan with friends and family which would give me $15 off per month. Just got the first bill and i dont see that promo applied. Called customer service, they said it will apply from second bill. Cant belive this..noone said anything like this when signed up.